U339E02 - Hard Drive Docking Station Tripp Lite - Free user manual and instructions

Product Type	Dual Bay Hard Drive Docking Station
Brand	Tripp Lite
Model	U339E02
Drive Compatibility	SATA I/II/III, 2.5" and 3.5", up to 2TB (2.5") and 14TB (3.5")
Host Interface	USB 3.0 Type B (backward compatible with USB 2.0 and 1.1)
Maximum Transfer Rate	5 Gbps (USB 3.0), UASP support for faster speeds
Offline Erasing Function	Yes, erases up to two drives simultaneously without a computer
Power Supply	External power adapter, input 100-240V, output 12V / 3A
LED Indicators	Power (red), drive activity (blinking red), erasing progress (blue, 4 levels)
System Requirements	Computer with USB port; Windows 8+, Mac OS X 10.8+, Linux
Warranty	1-Year Limited
Package Contents	Docking station, power adapter, USB 3.0 cable (0.8m), user manual

Frequently Asked Questions - U339E02 Tripp Lite

What types of hard drives are compatible with the U339E02 docking station?

The docking station accepts SATA I, II, and III hard drives in 2.5-inch or 3.5-inch form factors. The maximum supported capacity is 2TB for 2.5" drives and 14TB for 3.5" drives.

How do I use the offline erasing function?

Disconnect the USB cable, plug in the power, insert the drives, turn on the station, then press and hold the Erase button until the blue LEDs blink. Erasing is complete when all four blue LEDs are solid.

Why are my drives not detected by the computer?

Check that the drives are properly inserted and that the power is connected. If the drive is not formatted, use your system's disk management utility to format it before use.

What is the UASP protocol and how do I enable it?

UASP (USB Attached SCSI Protocol) allows faster transfers than standard USB 3.0. It is natively supported by Windows 8+, Mac OS X 10.8+, and Linux, and requires a compatible host controller. No manual activation is needed.

Can I use the docking station with a computer without a USB 3.0 port?

Yes, the docking station is backward compatible with USB 2.0 and USB 1.1, but speeds will be limited to those standards (480 Mbps max for USB 2.0).

How do I know if the offline erasing is in progress?

The blue progress LEDs (25%, 50%, 75%, 100%) blink during erasing. Once they are all solid, the process is complete.

What should I do if the power LED does not light up?

Check that the power adapter is properly connected to the station and to a working electrical outlet. Make sure the ON/OFF switch on the back is in the ON position.

Can I erase two drives simultaneously?

Yes, the docking station can erase up to two SATA drives at the same time using the offline erasing function. The two drives are handled independently.

What is the warranty of the U339E02 docking station?

Tripp Lite offers a one-year limited warranty against defects in materials and workmanship from the original purchase date.

How do I clean and maintain the docking station?

Unplug the device before cleaning. Use a soft, dry cloth to wipe the surface. Do not use chemicals or abrasives. Avoid exposure to moisture and dust.

USER MANUAL U339E02 Tripp Lite

USB 3.0 to Dual SATA Docking Station with Erase Feature

Model: U339-E02

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WARRANTY REGISTRATION

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TRIPP·LITE

Manufacturing Excellence.

1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support

Copyright © 2019 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners.

Package Includes

• U339-E02 Dual-Bay SATA Docking Station
- External Power Supply (Input: 100-240V)*
- USB 3.0 A to B Cable – 3 ft. (0.8 m)
- Owner's Manual

*Includes North America NEMA 1-15P plug.

Product Features

• Connects two 2.5" or 3.5" SATA I, II, or III hard drives
• Quickly access hard drive content without the hassle of time-consuming internal installation
• Accepts 2.5" hard drives up to 2 TB and and 3.5" hard drives up to 14 TB *
  • Supports USB 3.0 data transfer rates up to 5 Gbps and is backward compatible with USB 2.0 and USB 1.1 standards
  • Supports UASP (Serial Attached SCSI Protocol) for speeds faster than USB 3.0**
• Offline Erase function clears the content of two SATA hard drives simultaneously without connecting to a host or computer
• Erasing status displays via progress LEDs

*Will work with larger hard drives as they become available.

**Requires UASP-enabled host controller. UASP is supported by Windows 8 and later, Mac OSX 10.8 and later and Linux.

System Requirements

• (x2) 2.5" or 3.5" SATA Hard Drives
• Computer with an available USB port

Notes:

• A USB 3.0 port is required to achieve speeds up to 5 Gbps.
• The offline erase function will not work if the U339-E02 is connected to a computer or any other source via USB cable.

Feature Identification

B C E C D 2.5GHz DATA HDD,88D A 2.5GHz DATA HDD,88D A

USB 10 ON OFF 12V 3A F

A 2.5"/3.5" SATA HDD/SSD Drive Bays
B Power LED
C HDD/SSD Drive Bay LEDs
D Erase Button

E Erase Process LEDs
F USB 3.0 Type-B Port
G On/Off Switch
H DC-In Input

Operation

Note: If the SATA hard drive has not been formatted, it must first be formatted using a computer Disk Management utility in order to access drive contents.

1. Connect the included power supply to the docking station, then to an available wall outlet or a Tripp Lite Surge Protector.
2. Insert a 2.5" or 3.5" SATA hard drive into an available bay on the docking station, making sure it is securely seated on the SATA connector. Repeat this step to connect an additional hard drive.
3. Connect the included USB 3.0 cable to the docking station and a computer.
4. Use the ON/OFF switch on the back of the unit to power the docking station. The red Power LED will illuminate to indicate power is being received. The red drive bay LEDs (HDD1 & HDD2) will illuminate to indicate a hard drive is connected to the corresponding port and blink when data is being transferred.

Operation

Offline Erasing

Note: The offline erase function will not work if the U339-E02 is connected to a computer or any other source via USB cable.

1. Connect the included power supply to the docking station, then to an available wall outlet or a Tripp Lite Surge Protector.

2. Insert a 2.5" or 3.5" SATA hard drive into an available bay on the docking station, making sure it is securely seated on the SATA connector. Repeat this step to connect an additional hard drive.

Note: Two SATA hard drives can be erased simultaneously.

1. Use the ON/OFF switch on the back of the unit to power the docking station. The red Power LED will illuminate to indicate power is being received. The red drive bay LEDs (HDD1 & HDD2) will illuminate to indicate a hard drive is connected to the corresponding port and blink when the erase function is being performed.

2. Press and hold down the Erase button until the blue Progress LEDs begin to blink, then release the Erase button. The 25% Progress LED will start to blink, indicating the erasing process is underway.

3. Once all four blue Progress LEDs (25%, 50%, 75%, 100%) have stopped blinking and are glowing solid blue, the erasing process has completed.

Warranty and Product Registration

1-Year Limited Warranty

Tripp Lite warrants its products to be free from defects in materials and workmanship for a period of one (1) year from the date of initial purchase. Tripp Lite's obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty, you must obtain a Returned Material Authorization (RMA) number from Tripp Lite or an authorized Tripp Lite service center. Products must be returned to Tripp Lite or an authorized Tripp Lite service center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply to equipment, which has been damaged by accident, negligence or misapplication or has been altered or modified in any way. EXCEPT AS PROVIDED HEREIN, Tripp Lite MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.

EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL Tripp Lite BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, Tripp Lite is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise.

PRODUCT REGISTRATION

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Warranty and Product Registration

Regulatory Compliance Identification Numbers

For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to the series number. The series number should not be confused with the marketing name or model number of the product.

WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)

Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers buy new electrical and electronic equipment from Tripp Lite they are entitled to:

• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)
• Send the new equipment back for recycling when this ultimately becomes waste

Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice. Photos and illustrations may differ slightly from actual products.

TRIPP·LITE

Manufacturing Excellence

1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support

19-07-475-9339DF_RevA

B C E C D 2.58.5 DATA HDD,88D A 2.58.5 DATA HDD,88D A

USB 1.0 ON OFF 12V 3A F

1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support

1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support

19-07-475-9339DF_RevA

1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support

1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support

19-07-475-9339DF_RevA