Cookie Smart - Smartphone LG - Free user manual and instructions

USER MANUAL Cookie Smart LG

• The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the phone transmitting at its highest certified power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG phone models, they are all designed to meet the relevant guidelines for exposure to radio waves.

• The SAR limit recommended by the International Commission on Non- Ionising Radiation Protection (ICNIRP) is 2 W/kg averaged over 10g of tissue. Guidelines for safe and efficient use4 Guidelines for safe and efficient use

• The highest SAR value for this model phone tested by DASY4 for use close to the ear is 0.718 W/kg (10g). Product care and maintenance

batteries, chargers and accessories approved for use with this particular phone model. The use of any other types may invalidate any approval or warranty applying to the phone, and may be dangerous.

• Do not disassemble this unit. Take it to a qualified service technician when repair work is required.

• Repairs under warranty, at LG’s option, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios, and personal computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop the phone.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the phone in any area where you are required by specific regulations. For example, do not use your phone in hospitals as it may affect sensitive medical equipment.5

• Do not handle the phone with wet hands while it is being charged. It may cause an electric shock and can seriously damage your phone.

• Do not charge a handset near flammable material as the handset can become hot and create a fire hazard.

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol).

• Do not charge the phone when it is on soft furnishings.

• The phone should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the phone next to credit cards or transport tickets; it can affect the information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the phone.

• Do not expose the phone to liquid or moisture.

• Use the accessories like earphones cautiously. Do not touch the antenna unnecessarily.

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty.

• Your phone is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your phone during or immediately after operation.6 Guidelines for safe and efficient use Efficient phone operation Electronic devices All mobile phones may get interference, which could affect performance.

• Do not use your mobile phone near medical equipment without requesting permission. Avoid placing the phone over pacemakers, for example, in your breast pocket.

• Some hearing aids might be disturbed by mobile phones.

• Minor interference may affect TVs, radios, PCs, etc. Road safety Check the laws and regulations on the use of mobile phones in the area when you drive.

• Do not use a hand-held phone while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving conditions so require.

• RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is particularly imperative when near roads.7 Avoid damage to your hearing Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volume is set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the person sitting next to you can hear what you are listening to. NOTE: Excessive sound pressure from earphones can cause hearing loss. Blasting area Do not use the phone where blasting is in progress. Observe restrictions, and follow any regulations or rules. Potentially explosive atmospheres

• Do not use the phone at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid, or explosives in the same compartment of your vehicle as your mobile phone and accessories.8 Guidelines for safe and efficient use In aircraft Wireless devices can cause interference in aircraft.

• Turn your mobile phone off before boarding any aircraft.

• Do not use it on the aircraft without permission from the crew. Children Keep the phone in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached. Emergency calls Emergency calls may not be available with all mobile networks. Therefore, you should never depend solely on the phone for emergency calls. Check with your local service provider. Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the battery life.

• Do not disassemble or short- circuit the battery pack.

• Keep the metal contacts of the battery pack clean.

• Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged hundreds of times until it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise usability.9

• Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom.

• Do not leave the battery in hot or cold places, this may deteriorate the battery performance.

• There is a risk of explosion if the battery is replaced by an incorrect type.

• Dispose of used batteries according to the manufacturer’s instructions. Please recycle when possible. Do not dispose as household waste.

• If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.

• Always unplug the charger from the wall socket after the phone is fully charged to save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings, usage patterns, battery and environmental conditions.

• Make sure that no sharp- edged items such as animal’s teeth or nails, come into contact with the battery. This could cause a fire.10 Installing the SIM card and the handset battery Installing the SIM Card When you subscribe to a cellular network, you are provided with a plug-in SIM card loaded with your subscription details, such as your PIN, any optional services available and many others. Important! The plug-in SIM card and its contacts can be easily damaged by scratches or bending, so be careful when handling, inserting or removing the card. Keep all SIM cards out of the reach of small children. Illustrations Always switch the device off and disconnect the charger before removing the battery. 1 Remove the back cover. 2 Lift battery away. 3 Insert the SIM card. 4 Insert the battery pack. 5 Attach the back cover. 6 Charge the battery.

Installing a Memory Card Remove the back cover of your phone. Push the memory card inside with the gold contact facing downwards. To remove the memory card, gently pull it outside. NOTE: A memory card is an optional accessory.12 Phone Components Proximity sensor Earpiece Call key Dials a phone number and answers incoming calls. Back key Go back to a previous screen. End key

• End or reject a call.

• Come back to idle screen from menu. Volume keys

• When the screen is at the Home screen: Ring tone and touch tone volume.

• During a call: Earpiece volume.

• Down volume key: Press and hold to activate/ deactivate Silent mode. Handsfree or Stereo earphone connector Power/Lock key

• Short press to turn on/off the screen.

• Long press for power on/off.13 Using your touch screen Touch screen tips

• To select an item, touch the centre of the icon.

• Do not press too hard. The touch screen is sensitive enough to pick up a light, firm touch.

• Use the tip of your finger to touch the option you require. Be careful not to touch any other keys.

• Whenever your LG-T375 is not in use, it will return to the lock screen. Control the touch screen The controls on the LG-T375 touch screen change dynamically depending on the task you are carrying out. Opening Applications To open any application, simply touch its icon. Scrolling Drag from side to side to scroll. On some screens, such as the Logs list, you can also scroll up or down.14 Calls Making a Call 1 Touch to open the keypad. 2 Key in the number using the keypad. 3 Touch to initiate the call. NOTE: To make a call from SIM2 touch the forward arrow mark on icon. TIP! To enter + for making an international call, press and hold “0”. Press the power key to lock the touch screen to prevent calls being made by mistake. Making a call from your contacts 1 From the home screen touch to open the Contacts. 2 Tap the search field box on the top of the screen and enter the first few letters of the contact you would like to call using the keypad. 3 From the filtered list, touch the Call icon next to the contact you want to call. The call will use the default number if there is more than one number for that contact. 4 Or you can touch the contact name and select the number to use if there is more than one number for that contact. You can also touch to initiate the call to the default number.15 NOTE: Self call - Self call imitates a real incoming call. Press ‘#*#’ on the Dialpad to make a self call. This doesn’t charge any fee. Answering and rejecting a call When your phone rings, press key to answer the call. To mute the ringing, touch on Silent tab in alerting screen. This is useful if you forgot to change your profile to Silent for a meeting. Touch on Reject tab to reject an incoming call in alerting screen. Changing the call setting 1 Touch Call settings in the Settings menu. 2 From the screen touch SIM1/SIM2.

• Call rejection list - You can select numbers from Logs, Contacts, Enter manually, All unknown callers and All unknown numbers.

• Minute minder - Slide the switch left to ON to hear a tone every minute during a call.

• Save new number - Select ON or OFF to save a new number. Changing the common call setting

• Answer mode Press send key: Allows you to only answer an incoming call by pressing the key. Press any key: Allows you to answer an incoming call by pressing any key, except the key.16

• BT answer mode - Select Always to handsfree to be able to answer a call using a Bluetooth headset, or select Always to handset to press a handset key to answer a call. Contacts Searching for a contact 1 Touch Contacts. 2 You see a list of contacts. Typing in the first letter of a contact’s name in the Search field will jump the menu to that alphabetical area of the list. Adding a new contact 1 Touch Contacts and touch Add. 2 Choose whether to save the contact to your Internal memory, SIM1 or SIM2. 3 Enter your first and last name. 4 You can enter up to five different numbers per contact. 5 Add an email addresses. You can enter up to two different email addresses per contact. 6 Assign the contact to one or more groups. 7 Touch Save to save the contact. Changing your contact settings You can adapt your contact settings so that your Contacts suits your own preferences. Touch Options key and touch Settings.

• Copy - Copy your contacts from your SIM1 to your internal memory, SIM2 to your internal memory or vice versa, SIM1 to SIM2 or vice versa. You can do this one contact at a time, or all at once.

• Move - This works in the same way as Copy, but the contact is stored at the new location only. Therefore, once a contact is moved from the SIM to the Internal memory it will be deleted from the SIM memory.

• Send all contacts via Bluetooth - Sends all contacts to other handset via Bluetooth.

• Back up contacts / Restore contacts - Save or restore the contacts data to the other storage.

• Delete all contacts - Delete all your contacts. Touch Yes if you are sure you want to delete all your contacts. Messaging Your LG-T375 combines SMS and MMS into one intuitive and easy-to-use menu. Sending a message 1 Touch Messages in menu and touch Write message to begin composing a new message. 2 Touch Insert to add an image, video, sound, template and so on. 3 Touch To at the top of the screen to enter the recipients, then enter the number or touch to select a contact. You can even add multiple contacts. 4 Touch when ready. NOTE: To send a message from SIM2 touch the forward arrow mark on icon.18

image, video, sound, New slide and so on is added to an SMS it will be automatically converted to an MMS and you will be charged accordingly. TIP: User can Copy a selected text from any editor and can paste the same in any other editor. Ex: Go to Message Editor,Type some text. Now Select the Text you want to copy by scrolling over the text. Now Place the cursor at a point you want to paste the text. Go to Option and Click on Paste,so that copied text will get Pasted. NOTE: Spam Message - You can block the unwanted messages by giving Spam numbers or Spam words. Those messages will get stored in Spam Box Folder. Entering Text You can choose your input method by tapping and Input method. Touch to turn on T9 mode. This icon is only shown when you choose Keypad as the input method. Touch to change between numbers, symbols and text input. Use Shift key to change between capital or lowercase input.19 Changing your text message settings Touch Messages and touch Settings. Select Text message. Text message centre - Enter the details of your message centre. Delivery report - Slide the switch left to receive confirmation that your messages have been delivered. Validity period - Choose how long your messages are stored at the message centre. Message types - Convert your text into Text, Voice, Fax, X.400 or E-mail. Character encoding - Choose how your characters are encoded. This impacts the size of your messages and therefore data charges. Send long message as - Choose to send long messages as Multiple SMS or as an MMS. Changing your multimedia message settings Touch Messages and, touch Settings and Multimedia message. Retrieval mode - Choose between Home network or Roaming network. If you then choose Manual you will receive only notifications of MMS and you can then decide whether to download them in full. Delivery report - Choose to request and/or allow a delivery report. Read receipt - Choose to request and/ or allow a receipt. Priority - Choose the priority level of your MMS. Validity period - Choose how long your message is stored at the message centre. Slide duration - Choose how long your slides appear on the screen.20 Unsupported attachment - Choose whether the unsupported attachment is restricted or not. Delivery time - Choose how long to wait before a message is delivered. MMS centre - Choose one from the list or add a new message centre. TIP: You can send SMS to many contacts at a time. User can select/deselect all contacts for sending the message. Only 20 contacts can be marked and if user select Select all only first 20 contacts will be marked. To send the SMS to a particular group of contacts select Group Option and select particular group. NOTE: Excuse message - During Incoming call alert,a preset Message can be send as SMS on clicking Excuse msg. NOTE: SMS Sorting - Inbox Messages can be sorted with the given sorting options for an easy access of messages. (Date, Sender, Read and Unread) Setting up your email Touch E-mail from screen 2. If the email account is not set up, start the email set up wizard and finish it. You can check and edit settings also you can check the additional settings that were filled in automatically when you created the account.21 Camera Taking a quick photo 1 Touch Camera menu. 2 When the camera has focused on your subject, touch the on the right- center of the screen to take a photo. TIP: To switch to the camera mode or video mode, slide up/down the camera or video icon on the centre- right of the viewfinder. After taking a photo Your captured photo will appear on the screen. The following options are available. Touch . Upload - Touch to upload the photo. Send Via - Touch to send the photo as a Message, Email or via Bluetooth. Set as - Touch to set as Homescreen wallpaper, Lockscreen wallpaper, Contacts image. Edit - Touch to edit the photo. Touch to delete the image. Touch to take another photo immediately. Touch to view a gallery of your saved photos. Using the advanced settings From the viewfinder, touch to open all advanced settings options. After selecting the option, touch the OK button. Size - Change the size of the photo to save memory.22 White balance - Choose between Auto, Incandescent, Sunny, Fluorescent, and Cloudy. Colour effect - Choose a color tone for your new photo. Continuous shot - Choose from Normal shot, Three, Six or Nine and position the subject in the viewfinder, then press the capture button as if taking a normal photo to take continuos shot. Self-timer - The self-timer allows you to set a delay after the shutter is pressed. Select Off, 3 seconds, 5 seconds, or 10 seconds. This is ideal if you want to be included in a photo. Night mode - Useful to user in dark places. Select storage - Choose whether to save your photos to the Handset memory or to the External memory. Show captured image - Choose On to check the picture you took right away. Shutter sound - Select to make Shutter Sound On or Off. Reset settings - Restore all camera default settings. Video camera Making a quick video To switch to the camera mode or video mode, slide up/ down the camera or video icon on the right centre of the viewfinder. 1 Holding the phone horizontally, point the lens towards the subject of the video. 2 Press the red dot . 3 REC will appear at the bottom of the viewfinder with a timer at the bottom showing the length of the video. 4 To pause the video, touch and resume by selecting .23 5 Touch on screen to stop video recording. After making a video A still image representing your captured video will appear on the screen. The name of the video is displayed at the bottom of the screen. The following options are available. Touch to play the video. Touch to Send Via - To send the video as a Message, Email or via Bluetooth. Touch to delete the video you have just made and confirm by touching Yes. The viewfinder will reappear. Touch to shoot another video immediately. Your current video will be saved. Touch to view a gallery of saved videos and images. Using the advanced settings From the viewfinder, touch to open all advanced settings options. You can change the video camera setting after selecting the option, touch the OK button. Colour effect - Choose a color tone to use for your new view. White balance - The white balance ensures any the white areas in your video are realistic. To enable your camera to adjust the white balance correctly, you may need to determine the light conditions. Choose between Auto, Incandescent, Sunny, Fluorescent, and Cloudy. Duration - Set a duration limit for your video. Choose between Normal and MMS to limit the maximum size to send as an MMS message.24 Select storage - Choose whether to save your videos to the Handset memory or to the External memory. Reset settings - Reset all the video camera settings. Music To access the music player, touch Music. From here, you can access a number of folders: Recently played - Plays the songs you have played recently. All tracks - Contains the songs you have on your phone except the pre-loaded default music. Artists - Browse through your music collection by artist. Albums - Browse through your music collection by album. Genres - Browse through your music collection by genre. Playlists - Contains all the playlists you have created. Shuffle tracks - Play your tracks in a random order. Transferring music onto your phone The easiest way to transfer music onto your phone is via Bluetooth or the data cable. To transfer music using Bluetooth: 1 Make sure both devices have Bluetooth switched on and are connected to each other. 2 Select the music file on the other device and select send via Bluetooth. 3 When the file is sent, you will have to accept it on your phone by touching Yes. 4 The file should appear in Music > All tracks.25 Managing files You can store multimedia files in your phone’s memory so you have easy access to all your images, sounds, videos, documents and other content. You can also save your files to a memory card. Using a memory card allows you to free up space in your phone’s memory. By touching My stuff, you can open a list of the folders that store all your multimedia files. Application Adding an event to your calendar 1 Touch Calendar. 2 Select the date you would like to add an event to. 3 Touch Add. Setting your alarm 1 Touch Alarms. 2 Touch Add, then you can set and save your alarm in this menu. Voice recorder Use your voice recorder to record voice memos or other audio files. Using your calculator 1 Touch Calculator. 2 Touch the number keys to enter numbers. Converting a unit 1 Touch Unit converter. 2 Choose whether you want to convert Currency, Area, Length, Weight, Temperature, Volume or Velocity. 3 Then select the unit and enter the value you would like to convert from.26 PC Suite You can synchronise your PC with your phone to make sure all your important details and dates match. You can also backup your files to put your mind at ease. NOTE: Install PC Suite using CD provided and follow the Installation Guide.

disconnect your phone during the transfer. NOTE: On - Screen Phone - On-Screen Phone allows you to view your mobile phone screen from a PC via a USB or Bluetooth connection. Installing “LG PC Suite IV” PC application “LG PC Suite IV” PC application can be downloaded from the webpage of LG. 1 Go to www.lg.com and select a country of your choice. 2 Go to Support > Mobile Phone Support > Select the Model (LG-T375). 3 Click PC Sync from Download, and click WINDOW PC Sync Download to download “LG PC Suite IV” PC software. Installing On- Screen Phone on your PC Download OSP from www. lg.com > Support > Mobile Phone Support > Select the Model (LG-T375) >OSP.27 The web Browser gives you a fast, colourful world of games, music, news, sport, entertainment and loads more, straight to your mobile phone. Wherever you are and whatever you’re into. Accessing the web 1 Touch the Browser. 2 To go straight to the browser home page touch Yes. Once page is loaded tap on settings button in the right top corner for more options. NOTE: You will incur extra cost by connecting to these services and downloading content. Check data charges with your network provider. Access to Google Service Touch Google and select Gmail, Blogger and other Google applications. Dual SIM setting You can see two Network Signal icons on the left-top of the screen when you insert two SIM-Card. To select or switch the SIM card, press Menu and select Dual SIM settings. Settings Changing your phone settings Use the freedom of adapting the LG-T375 to your own preferences. From the home screen, select and touch Settings then scroll to Device settings.28 Anti-theft mobile tracker - When the handset is stolen, handset sends the SMS to the numbers configured by real Owner. To activate the ATMT feature, you will need to set ATMT on, and configure the ATMT settings with Owner name and Alternate numbers. Default ATMT Code is “0000”. NOTE: Anti Theft Mobile Tracker - ( > Settings > Device settings > Security > Anti-theft Mobile tracker) When the handset is stolen, handset sends the SMS to the predefined numbers configured by real owner. ATMT SMS will contain information about the stolen phone IMEI, Owner name & phone number of the person who is using that handset. SOS Service settings

• SOS Service - This enables SOS mode. After enabling if you press down volume key 4 times when screen is locked, the SOS message is sent and the phone stays in SOS Mode. In the emergency situation SOS message will be sent to the assigned receivers and incoming calls by them will be automatically accepted. All notification sound will be muted. To exit the SOS mode, press the End key in Homescreen. Changing your connectivity settings Your connectivity settings have already been set up by your network operator, so you can enjoy your new phone immediately. To change any settings, use Menu > Settings > Connectivity.29 Sending and receiving your les using Bluetooth To send a file: 1 Open the file you want to send, typically this will be a photo, video or music file. 2 Choose Send via. Choose Bluetooth. 3 If you have already paired the Bluetooth device, your LG-T375 will not automatically search for other Bluetooth devices. If not, your LG-T375 will search for other Bluetooth enabled devices within range. 4 Choose the device you want to send the file to. 5 Your file will be sent. To receive a file: 1 To receive files, your Bluetooth must be both ON and Visible. See Bluetooth settings for more information. 2 A message will prompt you to accept the file from the sender. Touch Yes to receive the file. 3 You will see where the file has been saved. For image files, you can choose to View the file. Files will usually be saved to the appropriate folder in My stuff. TIP! 1 When you use a Bluetooth headset , A2DP and AVRCP profiles are not supported while you play video. It means you will not listen video sound if you use Bluetooth headset. 2 Bluetooth file transferring function will be blocked under some applications running. (Voice call, Camera, Music Player, UMS/ PCSync)30 Changing your Bluetooth settings: Touch Bluetooth then select Options and choose Settings. Pairing with another Bluetooth device By pairing your LG-T375 and another device, you can set up a passcode protected connection. 1 Check that your Bluetooth is ON and Visible. You can change your visibility in the Settings menu. 2 Touch Search. 3 Your LG-T375 will search for devices. When the search is completed, Refresh will appear on screen. 4 Choose the device you want to pair with and enter the passcode, then touch OK. 5 Your phone will then connect to the other device, on which you will need to enter the same passcode. 6 Your passcode protected Bluetooth connection is now ready. Wi-Fi Wireless Manager allows you to manage Internet connections your phone’s Wi-Fi (a wireless LAN). It allows the phone to connect to local wireless networks or access the Internet wirelessly. Wi-Fi is faster and has a greater range than Bluetooth wireless technology. It allows fast emailing and Internet browsing. NOTE: The LG-T375 supports WEP and WPA/WPA2- PSK security. If your Wi-Fi service provider or network administrator sets encryption for network security, fill in the key in the pop-up window. If encryption is not set, this pop- up window will not be shown. You can obtain the key from your Wi-Fi service provider or network administrator.31 Software update Phone Software update LG Mobile Phone Software update from internet For more information on using this function, please visit the http://update. lgmobile.com or http://www.lg.com/common/ index.jsp → select country and language → Support. This Feature allows you to update the firmware of your phone to the latest version conveniently from the internet without the need to visit a service centre. As the mobile phone firmware update requires the user’s full attention for the duration of the update process, please make sure to check all instructions and notes that appear at each step before proceeding. Please note that removing the USB data cable or battery during the upgrade may seriously damage your mobile phone.32 Accessories There are various accessories for your mobile phone. You can select these options according to your personal communication requirements. Charger Battery Stereo headset User Guide NOTE

• Always use genuine LG accessories.

• Failure to do this may invalidate your warranty.

• Accessories may vary in different regions.33 Technical data Ambient Temperatures Max.: +50°C (discharging) +45°C (charging) Min.: -10°C Doo Haeng Lee / Director GSM 850 / E-GSM 900 / DCS 1800 / PCS 1900 Quad Band Terminal Equipment R&TTE Directive 1999/5/EC 8 March 2012 EN 301 489-1 V 1.8.1 (2008) / EN 301 489-7 V 1.3.1 (2005) / EN 301 489-17 V 2.1.1 (2009) EN 50360:2001/AC:2006 / EN 62209-1:2006 EN 60950-1:2006+A11:2009 EN 301 511 V9.0.2 EN 300 328 V1.7.1 The conformity to above standards is verified by the following Notified Body(BABT) BABT, Forsyth House, Churchfield Road, Walton-on-Thames, Surrey, KT12 2TD, United Kingdom Notified Body Identification Number : 0168 LG Electronics Inc. – EU Representative Krijgsman 1, 1186 DM Amstelveen The Netherlands LG-T375 : LG Twin Tower 20,Yeouido-dong, Yeongdeungpo-gu Seoul, Korea 150-721 I hereby declare under our sole responsibilitythat the product mentioned above to which this declaration relates complies with the above mentionedstandards, regulation and directives34 Troubleshooting This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy to correct yourself. Message Possible Causes Possible Corrective Measures USIM error There is no USIM card in the phone or it is inserted incorrectly. Make sure that the SIM card is correctly inserted. No network connection/ Loosing network Weak Signal outside of GSM network area

Operator applied new services

Move towards a window or into an open area. Check the network operator coverage map. See if the SIM card is older than 6~12 month. If so, change your SIM at the office of your network provider. Codes do not match To change a security code, you will need to confirm the new code by entering it again. The two codes you have entered do not match. The default code is [0000]. If you forget the code, contact your service provider.35 Message Possible Causes Possible Corrective Measures Any application cannot be set Not supported by service provider or registration required Contact your service provider. Calls not available Dialing error New SIM card inserted Prepaid charge limit reached New network not authorised. Check for new restrictions. Contact your service provider or reset limit with PIN 2. Phone cannot be switched on On/Off key not pressed long enough Battery is not charged Battery contacts are dirty Press the On/Off key down for at least two seconds. Keep charger attached for a longer time. Clean the Battery contacts and insert again.36 Message Possible Causes Possible Corrective Measures Charging error Battery is not charged Outside temperature is too hot or cold Contact problem

No voltage Charger defective Wrong charger Battery defective Charge battery. Make sure phone is charging under normal temperatures. Check the charger and connection to the phone. Check the battery contacts and clean them if necessary. Plug into a different socket. If the charger does not warm up, replace it. Only use original LG accessories. Replace battery. Number not permitted The Fixed Dial Number function is on. Check settings. Troubleshooting37 Message Possible Causes Possible Corrective Measures Impossible to receive/ send SMS & Picture Memory full Delete some existing messages in the phone. Files not open Unsupported file format Check the file format that can be supported The screen does not turn on when I receive a call. Proximity sensor problem If you use any protection tape or case, check it is covered the area around proximity sensor Make sure that the area around the proximity sensor is clean. Hang up or freeze Intermittent software problem Take out the battery and insert battery. Turn on the phone. Try to do software update service via web site