EH150FXRQ - Freezer WHIRLPOOL - Free user manual and instructions

USER MANUAL EH150FXRQ WHIRLPOOL

For questions about features, operation/performance, parts or service, call: 1-800-253-1301.

In Canada, call for assistance 1-800-807-6777.

or visit our website at..

www.whirlpool.com or www.whirlpool.ca

CONGÉLATEUR COFFRE

Proper Disposal of Your Old Freezer or Refrigerator 3

INSTALLATION INSTRUCTIONS 4

Unpacking. 4

Location Requirements. 4

Electrical Requirements. 5

Defrost Drain Cover 5

FREEZER USE 5

Using the Control. 5

KeyEjectLock 6

Sliding Basket 6

FREEZER CARE 7

Defrosting and Cleaning Your Freezer 7

Changing the Light Bulbs. 7

Power Interruptions 7

Moving Care 7

TROUBLESHOOTING 8

ASSISTANCE OR SERVICE 9

In the U.S.A. 9

In Canada. 9

Accessories. 9

WARRANTY 10

TABLE DES MATIÈRES

SECURITE DU CONGELATEUR 11

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."

These words mean:

ADANGER

You can be killed or seriously injured if you don't immediately follow instructions.

WARNING

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury when using your freezer, follow these basic precautions:

Plug into a grounded 3 prong outlet.
Do not remove ground prong.
- Do not use an adapter.
Do not use an extension cord.
Disconnect power before servicing.
Replace all parts and panels before operating.
Use nonflammable cleaner.

• Keep flammable materials and vapors, such as gasoline, away from freezer.
  Use two or more people to move and install freezer.
• Keep key away from children.
  Remove doors or lid from your old freezer or refrigerator.
• Disconnect power before installing ice maker (on ice maker kit ready models only).

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

Proper Disposal of Your Old Freezer or Refrigerator

WARNING

Suffocation Hazard

Remove doors or lid from your old freezer or refrigerator.

Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned freezers or refrigerators are still dangerous... even if they will sit for "just a few days."

Excessive Weight Hazard

Use two or more people to move and install freezer.

Failure to do so can result in back or other injury.

Remove Packaging Materials

Remove tape and glue residue from surfaces before turning on the freezer. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
- Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your freezer. For more information, see "Freezer Safety."

When Moving Your Freezer:

Your freezer is heavy. When moving the freezer for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the freezer straight out when moving it. Do not wiggle or "walk" the freezer when trying to move it, as floor damage could occur.

Clean Before Using

After you remove all of the packaging materials, clean the inside of your freezer before using it. See the cleaning instructions in "Freezer Care."

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Location Requirements

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from freezer.

Failure to do so can result in death, explosion, or fire.

1. Your freezer operates most efficiently when located in an area where the temperature is normally between 32^ (0^) and 110^ (43^) .
2. Keep flammable materials and vapors, such as gasoline, away from freezer. Do not install the freezer near an oven, radiator or other heat source.
3. Check the strength of the floor before installing your freezer. It should hold the weight of a freezer fully loaded with food.
4. Level the freezer from side to side and front to back so that the lid will seal properly. Use shims to level the freezer if necessary.

1. Allow at least a 3'' (7.5 cm) clearance on both sides of the freezer and 2'' (5 cm) between the back of the freezer and the wall. Leave room above the freezer to open the lid.

1. It should not be necessary to remove the lid during installation. If, for any reason, the hinges need adjustment, contact a designated service company.

NOTE: Do not cover the freezer with items such as blankets, sheets, tablecloths, etc. This reduces air circulation.

Electrical Requirements

AWARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Before you move your freezer into its final location, it is important to make sure you have the proper electrical connection.

Recommended grounding method

A 115 Volt, 60Hz AC only, 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your freezer be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the Temperature Control to the OFF position as shown and then disconnect the freezer from the electrical source.

Defrost Drain Cover

(on some models)

1. Remove defrost drain cover from the literature package.
2. Push drain cover into drain hole as illustrated.

FREEZERUSE

Using the Control

Turn the freezer temperature control to 4. This setting is designed to maintain the temperature at or near 0^ (-17.8^) under normal operating conditions.

Allow the freezer to cool 6 to 8 hours before filling with frozen food. Let the freezer cool overnight before adding large amounts of unfrozen food. Do not add more than 2 to 3 lbs (0.907 to 1.360kg ) of unfrozen food per cubic foot of freezer space.

Style 1

To adjust the control:

Turn control to a higher number for colder temperatures.
Turn control to a lower number for less cold temperatures.

NOTE: When the freezer is first started, the compressor will run constantly until the cabinet is cooled. It may take 6 to 8 hours (or longer), depending on room temperature and the number of times the freezer lid is opened.

After the cabinet is cooled, the compressor will turn on and off as needed to keep the freezer at the proper temperature.

The outside of your freezer may feel warm. This is normal. The freezer's design and main function is to remove heat from the contents and air inside the freezer. The heat is transferred to the room air, making the outside of the freezer feel warm.

Indicator Light

The indicator light assures you that your freezer is running. If the indicator light is not glowing, immediately check for:

Power interruption.
An unplugged power cord.
An open circuit breaker or blown fuse.
A burned out indicator light.

To replace indicator light:

1. Unplug freezer or disconnect power.
2. Gently snap out light cover and assembly with a screwdriver by inserting the edge of the screwdriver under the metal edge of the light cover.
3. Unplug burned out signal light and replace it with a new one. NOTE: Indicator lights can be ordered from your designated service company.
4. Snap light cover and assembly into place.
5. Plug in freezer or reconnect power.

Style 2

To adjust the control:

Turn control to a higher number for colder temperatures.
Turn control to a lower number for less cold temperatures.

NOTE: When the freezer is first started, the compressor will run constantly until the cabinet is cooled. It may take 6 to 8 hours (or longer), depending on room temperature and the number of times the freezer lid is opened.

After the cabinet is cooled, the compressor will turn on and off as needed to keep the freezer at the proper temperature.

The outside of your freezer may feel warm. This is normal. The freezer's design and main function is to remove heat from the contents and air inside the freezer. The heat is transferred to the room air, making the outside of the freezer feel warm.

Temperature Alarm (on some models)

The temperature alarm is located above the temperature control and sounds an audible alarm if the temperature reaches 10^ (-12^) or more above normal for the selected setting. The alarm is controlled by a three-position switch.

0 Keeps the alarm from sounding when the freezer is warm, such during start-up or defrosting.
Tests the alarm regardless of temperature.
1 The proper setting for normal freezer use.

To change the temperature alarm setting, move the switch from one setting to another.

Key Eject Lock

(on some models)

To lock or unlock the freezer, you must hold the key in the lock while turning. The lock is spring loaded, so the key cannot be left in the lock.

If the key is lost, contact your dealer for a replacement. Always give the model and serial number of your freezer when requesting a replacement key.

Sliding Basket

Store small packages in the basket to avoid losing them in the bottom of the freezer. The basket can then be moved from side to side or it can be removed when loading or unloading the food below it.

To remove basket, lift it straight up and out. To replace basket, lower basket back into place.

FREEZER CARE

Defrosting and Cleaning Your Freezer

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Defrost and clean your freezer when frost has built up to about 14 " (0.6 cm) thickness. Complete defrosting and cleaning should be done at least once a year. In high humidity areas, a freezer may need more frequent defrosting and cleaning.

Do not use abrasive cleaners on your freezer. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic parts. Damage can occur.

NOTE: For models with a defrost water drain, the drain cap must be removed before defrosting the freezer and replaced securely afterward.

1. Unplug freezer or disconnect power.
2. Remove all frozen food. Wrap frozen food in several layers of newspaper and cover with a blanket. Food will stay frozen for several hours. You may also store frozen food in a cooler, additional refrigerator-freezer, or in a cool area.

3. Style 1 - Models with a drain system:

Remove the drain cover by pulling it straight out. Then insert the hose adapter (provided) into the drain outlet. Remove the plastic cap from inside the bottom of the freezer. Place a pan under the drain, or attach a hose to the threaded end of the hose adapter and direct the water into a separate drain.

NOTE: Check the drain pan frequently to avoid water overflow. Have a second pan handy for easier emptying.

Style 2 - Models without a drain system:

Remove water using a sponge or baster to remove excess water from the freezer bottom and empty water into a large pan.

1. Place pans of hot water in freezer with lid open to speed melting. Directing air from an electric fan into freezer will also help. Do not place fan or any electrical device in freezer.
2. Use a plastic scraper to remove frost.

NOTE: Do not use an ice pick, knife, or other sharp-pointed tool to defrost freezer. Damage can occur.

1. Wipe water from walls with a towel or sponge.

2. Wash the inside walls with a solution of mild detergent in warm water or 2 tbs (26 mg) baking soda to 1 qt (0.95 L) warm water. Do not use abrasive or harsh cleaners.

3. Rinse well and wipe dry with a clean soft cloth.

4. Use a clean sponge or soft cloth and mild detergent in warm water to clean outside of freezer, door liner, and gasket.

5. Rinse well and wipe dry with a clean, soft cloth.

6. Wax painted metal surfaces on the outside of freezer to avoid rust.

NOTE: Do not use wax on plastic parts. Wax may damage them.

1. For models with a defrost water drain, you should remove the hose adapter and replace the drain cover and the plastic cap in the bottom of the freezer.
2. Replace all frozen food.
3. Plug in freezer or reconnect power.
4. Refer to "Using the Control" section.

Changing the Light Bulbs

(on some models)

1. Unplug freezer or disconnect power.
2. Reach behind the light lens to remove bulb.

1. Replace bulb with a 15-watt appliance bulb.
2. Plug in freezer or reconnect power.

Power Interruptions

If the power will be out for 24 hours or less, keep the lid closed to help food stay cold and frozen.

If the power will be out for more than 24 hours, do one of the following:

Remove all frozen food and store it in a frozen food locker.
If a food locker is not available, consume or can perishable food at once.

After the power is restored, unplug the freezer for 30 minutes, to allow the refrigeration system to equalize. During this time keep the lid closed whenever possible.

REMEMBER: A full freezer stays cold longer than a partially filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected. If the condition of the food is poor, dispose of it.

Moving Care

When you are moving your freezer to a new home, follow these steps to prepare it for the move.

1. Remove all frozen food.
2. Unplug the freezer.
3. Take out all removable parts, wrap them well, and tape them together so they don't shift and rattle during the move.
4. Clean the freezer thoroughly.
5. Tape the freezer shut and tape the electrical cord to the cabinet.

When you get to your new home, refer to the "Installation Instructions" and "Freezer Use" sections for information on installation and setting the controls.

TROUBLESHOOTING

Try the solutions suggested here first to avoid the cost of an unnecessary service call.

Your freezer will not operate

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.
Has a household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit.
Is the temperature control set to a numbered setting? Refer to the "Using the Control" section.

The lights do not work

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.
Is a light bulb loose in the socket or burned out? See the "Changing the Light Bulb" section.

The motor seems to run too much

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

■ Is there excessive frost or a package keeping the door or lid from closing? Defrost and clean the freezer, or move the package so the lid closes properly.
■ Is the room temperature hotter than normal? Expect the motor to run longer under warm conditions. At normal room temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more of the time.
- Has a large amount of food just been added to the freezer? Adding a large amount of food warms the freezer. It is normal for the motor to run longer in order to cool the freezer back down. Add no more unfrozen food at one time than will freeze in 24 hours — approximately 2 to 3 lbs (0.9 to 1.4kg ) per cubic foot of freezer space.
Is the lid opened often? Expect the motor to run longer when this occurs. In order to conserve energy, try to get everything you need out of the freezer at once, keep food organized so it is easy to find, and close the lid as soon as the food is removed.
■ Is the control set correctly for the surrounding conditions? Refer to the "Using the Control" section.
■ Is the lid not closed completely? Push the lid firmly shut. If it will not shut all the way, see "The lid will not close completely" later in this section.
Is the lid gasket sealed all the way around? Contact a qualified person or a technician.
■ Is there enough air circulation space around the freezer? See the "Location Requirements" section.

NOTE: If the problem is not due to any of the above, remember that your new freezer will run longer than your old one due to its high-efficiency motor.

Temperature is too warm

Is the lid opened often? Be aware that the freezer will warm when this occurs. In order to keep the freezer cool, try to get everything you need out of the freezer at once, keep food organized so it is easy to find, and close the lid as soon as the food is removed.
- Has a large amount of food just been added to the freezer? Adding a large amount of food warms the freezer. It can take several hours for the freezer to return to the normal temperature.
■ Is the control set correctly for the surrounding conditions? Refer to the "Using the Control" section.

The lid will not close completely

Are food packages blocking the lid? Rearrange containers so that they fit more tightly and take up less space.

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Are the gaskets dirty or sticky? Clean gaskets according to the directions in the "Freezer Care" section.
- Does the freezer wobble or seem unstable? Level the freezer. Refer to the "Location Requirements" section.

The lid is difficult to open

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Are the gaskets dirty or sticky? Clean gaskets according to the directions in the "Freezer Care" section.

The freezer clicks but does not run

Has the local power failed? Unplug the freezer for 30 minutes to allow the refrigeration system to equalize. During this time, keep the lid closed whenever possible.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If You Need Replacement Parts

If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.

To locate factory specified replacement parts in your area, call us or your nearest designated service center.

In the U.S.A.

For assistance, installation or service call Whirlpool® Appliances toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.
■ Installation information.
Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For Further Assistance

If you need further assistance, you can write to Whirlpool with any questions or concerns at:

Whirlpool Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

For assistance, installation or service call toll free: 1-800-807-6777.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.
Use and maintenance procedures.
■ Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For Further Assistance

If you need further assistance, you can write to Whirlpool with any questions or concerns at:

Whirlpool Brand Home Appliances

Customer eXperience Centre

200-6750 Century Ave.

Mississauga, ON L5N 0B7

Please include a daytime phone number in your correspondence.

Accessories

To order accessories, call 1-800-253-1301 or contact your authorized Whirlpool dealer. In Canada, call 1-800-807-6777.

WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter "Whirlpool") will pay for Factory Specified Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be provided by a Whirlpool designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCUSED FROM WARRANTY

This limited warranty does not cover:

1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent to published user or operator instructions and/or installation instructions.
2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Whirlpool.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
6. Any food or medicine loss due to refrigerator or freezer product failures.
7. Pickup and delivery. This major appliance is intended to be repaired in your home.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Whirlpool servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Whirlpool's published installation instructions.
11. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined.
12. Discoloration, rust, or oxidation of stainless steel surfaces.

DISCLAIMER OF IMPLIED WARRANTY

IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.

If you think you need repair service, first see the "Troubleshooting" section of the Use & Care Guide. If you are unable to resolve the problem after checking "Troubleshooting," additional help can be found by checking the "Assistance or Service" section or by calling Whirlpool. In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777. 5/08

Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.

Write down the following information about your major appliance to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label located on the product.

Dealer name

Address

Phone number

Model number

Serial number

Purchase date

SECURITE DU CONGÉLATEUR

ASSISTANCE OU SERVICE

GARANTIE DE GROS APPAREIL MENAGER WHIRLPOOL CORPORATION

GARANTIE LIMITÉE