SS18700 - USB Charger Sogo - Free user manual and instructions

Brand	Sogo
Model	SS18700
Product type	Wall USB charger
Fast charging technology	Qualcomm Quick Charge 3.0
Maximum power	18 W
Input voltage	100-240 V ~, 50/60 Hz
Input current	0.5 A max
Output voltage / current	5 V ⎓ 3 A (15 W) / 9 V ⎓ 2 A (18 W) / 12 V ⎓ 1.5 A (18 W)
Number of ports	1 USB-A port
Dimensions (approx.)	6.5 × 4 × 3 cm
Weight (approx.)	50 g
Housing material	Flame-retardant PC plastic
Built-in protections	Overload, overvoltage, overheating, short-circuit
Compatibility	QC 1.0/2.0/3.0 devices and standard charging
Included accessories	Wall charger, user manual
No-load consumption	~0.3 mA
Maintenance	Unplug before cleaning; use a dry cloth
Repairability	Not user-serviceable; contact customer service

Frequently Asked Questions - SS18700 Sogo

Which devices can I charge with the Sogo SS18700 charger?

This charger is compatible with all devices using a USB-A port, including smartphones, tablets, earphones, etc. It supports Qualcomm Quick Charge 3.0 fast charging and is backward compatible with previous versions (QC 1.0 and 2.0).

How do I know if my device supports QC 3.0 fast charging?

Check your device's technical specifications. If it mentions Quick Charge or QC 3.0, it will benefit from fast charging. Otherwise, it will charge at standard speed (5V/3A max).

Can I use the SS18700 charger with a 220V electrical outlet?

Yes, the charger accepts an input voltage of 100-240V, making it compatible with outlets worldwide (travel adapter required for the plug).

What should I do if the charger overheats abnormally?

Slight heat is normal during fast charging. If the temperature becomes excessive, unplug immediately and check that the charger is not obstructed. The charger has overheating protection that automatically shuts it off in case of a problem.

Is it safe to leave the charger plugged in permanently?

The charger consumes very little energy (0.3 mA) when idle, but it is recommended to unplug it when not in use to save energy and extend its lifespan. It is equipped with overvoltage protection and short-circuit protection.

My phone does not charge quickly with this charger, why?

Check that your phone is QC 3.0 compatible. Otherwise, it will charge at standard speed. Also ensure you are using a USB cable suitable for fast charging (18 AWG or larger cable).

Can I charge a power bank with this charger?

Yes, as long as the power bank has a USB-A input port. The charging speed will depend on the protocols supported by the power bank.

How to clean the Sogo SS18700 charger?

Before any cleaning, unplug the charger from the outlet. Use a soft, dry cloth to wipe the surface. Never use liquid or abrasive products.

Is the charger under warranty?

Yes, the Sogo SS18700 charger is generally covered by a manufacturer's warranty. Please keep your proof of purchase and contact Sogo customer service for any claims.

What to do if the charger stops working?

First check the electrical outlet and USB cable. If the problem persists, the charger is likely defective. Do not attempt to repair it yourself; contact Sogo customer service for a replacement under warranty.

USER MANUAL SS18700 Sogo

A. 18W QC 3.0 Charger
B. Qualcomm quick charge 3.0 technology Up to 5x faster than standard chargers, can charge compatible devices to 80% in just 35 minutes.
C. Backwards compatible with all versions of Qualcomm quick charge technology (1.0, 2.0 & 3.0).
D. Also can charge all type of devises including non-quick charging devises.
E. Elegant, durable and heat resistant.
F. Overload, Overvoltage, Overheated and short circuit protection.

1.2 Accessories

• QC 3.0 18W USB-A Charger
• User manual

2. Appearance description

2.1 Technical parameters

Power Input: 100-240V~50/60Hz. 0.5 A Max.
Power Output: 5V =3A, (15W) / 9V =2A, (18W) / 12V =4,5A, (18W)
Max. Power: 18 W

2.2 Protection

• Short circuit protection system: To stop continue device charging, this device is

equipped with short circuit protection system, which automatically activates and wall charger stops charging the device to protect the device.

Over Voltage Protection: This wall charger is equipped with Over voltage protection system, so when the standard voltage increases up to 20% , then this protection system activate automatically and charger stop charging the device.

2.3 Material

Plastic housing: PC + fireproof material

Appearance and interface

②

①

3. Operational instructions

As shown in above picture, connect your EU plug 18W, QC 3.0 Wall charger to alternating current AC 100-240V to start working. Without loading, its internal consumption is about 0.3mA
- QC 3.0 Output support: Apple, Samsung, DCP, QC 2.0; QC 3.0, AFC, FCP.
- There is smart IC integrated in each charging port, which identify charging current automatically, so there is not any need to distinguish charging port for Samsung/Apple etc. this is the best technology to realize real intelligent charging at full speed.

Note: this device is suitable to use in AC 100-240V constant alternating current, if higher or lower voltage is suitable.