Crestron DMPSU16PLUS - Switch

DMPSU16PLUS - Switch Crestron - Free user manual and instructions

Find the device manual for free DMPSU16PLUS Crestron in PDF.

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Product Type AV Matrix Switcher (DigitalMedia)
Model DMPSU16PLUS
Brand Crestron
Number of Inputs/Outputs 16 inputs / 16 outputs (HDMI, DM, analog)
Dimensions (W x D x H) 483 x 419 x 88 mm (2U rack format)
Weight Approximately 8.6 kg
Power Supply 100-240 VAC, 50/60 Hz, 600 W max
Power Consumption 500 W (typical)
Operating Temperature Range 0°C to 40°C
Key Features Digital and analog matrix switching, controller integration, built-in scaler, audio DSP
Maintenance and Cleaning Unplug before cleaning. Use a dry, lint-free cloth. Do not use liquid or abrasive cleaners.
Safety Instructions Do not expose to rain or moisture. Unplug during thunderstorms. Refer servicing to qualified personnel.
Protection Rating IP2X (for indoor use)
Chassis Type 19-inch 2U rack
Warranty Limited manufacturer's warranty (see Crestron website)
Certification CE, FCC Class A, RoHS
Audio Compatibility Dolby TrueHD, DTS-HD Master Audio, multi-channel PCM
Video Compatibility 4K60 4:4:4, HDR10, Dolby Vision

Frequently Asked Questions - DMPSU16PLUS Crestron

How to connect the DMPSU16PLUS to my audio system?
Use the analog audio outputs (RCA or Phoenix) or digital (HDMI, SPDIF) depending on your equipment. Refer to the wiring diagram in the manual for pin assignments.
Can I use the DMPSU16PLUS with a non-Crestron screen?
Yes, the switcher is compatible with most HDMI and DM displays. Ensure the display supports the transmitted resolutions and formats.
How to reset the device to factory settings?
Press and hold the RESET button on the rear for 10 seconds until the indicator blinks. Wait for automatic restart.
What is the maximum power consumption?
Maximum consumption is 600 W (fully loaded). Use a suitable mains supply and do not overload the circuit.
How to resolve a no image issue?
First check HDMI/DM connections, then restart the device. If the problem persists, test a different source and a known working cable.
Does the DMPSU16PLUS support 4K at 60 Hz?
Yes, it supports 4K60 4:4:4 up to 18 Gbps. Ensure you use Premium High Speed HDMI cables.
How to update the firmware?
Download the latest firmware from Crestron's website. Connect via USB or Ethernet, then follow the Toolbox software instructions.
Can I control the switcher with my phone?
Yes, via the Crestron App compatible with iOS/Android. Ensure the device is connected to the network and the control service is enabled.
What is the product warranty?
Crestron offers a 3-year limited warranty. Visit www.crestron.com/warranty for details and conditions.
How to clean the device safely?
Unplug the power. Use a soft, dry cloth. Never use liquid or abrasive products as they could damage the electronic components.

User questions about DMPSU16PLUS Crestron

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Download the instructions for your Switch in PDF format for free! Find your manual DMPSU16PLUS - Crestron and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. DMPSU16PLUS by Crestron.

USER MANUAL DMPSU16PLUS Crestron

Crestron Electronics, Inc.

QR code image containing encoded data, no visible human-readable text

The original language version of this document is U.S. English.

All other languages are a translation of the original document.

The product warranty can be found at www.crestron.com/warranty.

The specific patents that cover Crestron products are listed online at www.crestron.com/legal/pat Chinese: Crestron 产品所覆盖的特定专利列表可在线查看www.crestron.com/legal/patents。

Crestron and the Crestron logo are either trademarks or registered trademarks of Crestron Elec Inc. in the United States and/or other countries. Other trademarks, registered trademarks, and names may be used in this document to refer to either the entities claiming the marks and their products. Crestron disclaims any proprietary interest in the marks and names of others. Not responsible for errors in typography or photography.

©2023 Crestron Electronics, Inc.

English

Important Safety Instructions

  • Read these instructions.
  • Keep these instructions.
  • Heed all warnings.
  • Follow all instructions.
  • Do not use this apparatus near water.
  • Clean only with dry cloth.
  • Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

- Do not install near any heat sources radiators, heat registers, stoves, or ot apparatus (including amplifiers) that produce heat.

- Do not defeat the safety purpose of polarized or grounding-type plug. A polarized plug has two blades with a wider than the other. A grounding-type has two blades and a third grounding-prong. The wide blade or the third is provided for your safety. If the providing plug does not fit into your outlet, an electrician for replacement of the obso outlet.

- Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

- Only use attachments/accessories specified by the manufacturer.

- Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use of when moving the cart/equipment combination to avoid injury from tipping over.

- Unplug this apparatus during lightning storms or when unused for long periods of time.

- Refer all servicing to qualified service This is personnel. Servicing is required when the shall apparatus has been damaged in any way with an such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the device. This dev. apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

  • Disconnect power prior to connecting or disconnecting equipment.
  • Do not install in direct sunlight.
  • The apparatus must be installed in a way that the power cord can be removed either from the wall outlet or from the device itself in order to disconnect the mains power.
  • Prevent foreign objects from entering the device.

WARNING:

To reduce the risk of fire or electric shock, it is not exposed this apparatus to rain or moisture. The apparatus shall not be exposed to dripping or splashing. Objects filled with liquids, such as vases, should not be placed on the apparatus.

WARNING:

To prevent electric shock, do not remove cover. There are no user serviceable parts inside. Only qualified service personnel should perform service.

CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN

Crestron DMPSU16PLUS - WARNING: - 2

Crestron DMPSU16PLUS - WARNING: - 3

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING:

an apparatus with Class I construction be connected to an electrical outlet earthing ground terminal.

IMPORTANT:

jects This device can be used with Class 2 output wiring.

Waste Electrical & Electronic Equipment Contact

Directive

If you have any questions, please contact

The Waste Electrical & Electronic Equipm@nestron.

(WEEE) directive marking on a product North and South America:

indicates that it should not be disposed of Cefstron Electronics, Inc.

with general waste. Instead, you are 15 Volvo Drive

encouraged to reuse or recycle the product Rockleigh, NJ 07647 USA

accordance with Directive 2012/19/EU of the Europe, Middle East, and Africa:

European Union. Proper disposal of this Crestron Europe BV

product will help prevent potential negative effects on the environment and human Oude Keerbergsebaan 2,

effects on the environment and human 2820 Rijmenam, Belgium

health, which could otherwise be caused by VAT No. BE0699.717.121

Inappropriate waste handling. Penalties may be applicable for incorrect disposal of this Australia and New Zealand:

waste in accordance with your national Crestron ANZ PTY. Ltd.

legislation. For information about recycling Level 5, 15 Help Street,

this product, please contact your household Chatswood NSW 2067, Australia

waste disposal service, your original distributor, or Crestron.

Crestron DMPSU16PLUS - IMPORTANT: - 1

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

Phone:

Please visit crestron.com to find the phone

number for Crestron support in your region.

Email:

satisfaction@crestron.com or

support@crestron.com

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

电话:

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

電話:

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

Telefon:

Europe, Middle East, and Africa:

ADVERTENCIA:

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Level 5, 15 Help Street,

21-05, Tour Prudential

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

電話:

North and South America:

deFestron Electronics, Inc.

95 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

en Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

Telefoon:

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

НИБAsia:

Chestron Singapore Pte. Ltd.

30, Я rule Cecil

21005, Tour Prudential

049712 de Singapour

PT^K eleф^C OH:

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Product information

Brand : Crestron

Model : DMPSU16PLUS

Category : Switch