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Brand : LG

Model : F0L2CRV2T2C

Category : Washing machine

Download the instructions for your Washing machine in PDF format for free! Find your manual F0L2CRV2T2C - LG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. F0L2CRV2T2C by LG.

USER MANUAL F0L2CRV2T2C LG

www.lg.com Copyright © 2019-2020 LG Electronics Inc. All Rights Reserved OWNER'S MANUAL WASHING MACHINE Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. EN ENGLISH FR FRANÇAIS PT PORTUGUÊS MFL71438408 Rev.03_042520 F0L2CRV2T2 F0L2CRV2T2CTABLE OF CONTENTS This manual may contain images or content different from the model you purchased. This manual is subject to revision by the manufacturer.

The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk. WARNING This indicates that the failure to follow the instructions can cause serious injury or death. CAUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product. WARNING WARNING To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this product, follow basic precautions, including the following:4

  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.
  • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • Use a new hose or hose-set supplied with the appliance. Reusing old hoses can cause a water leak and subsequent property damage.
  • Ventilation openings must not be obstructed by a carpet.
  • This appliance is intended to be used in household only and not in applications such as: − Staff kitchen areas in shops, offices and other working environments; − Farm houses; − By clients in hotels, motels and other residential type environments; − Bed and breakfast type environments; − Areas for communal use in blocks of flats or in launderettes
  • The inlet water pressure must be between 100 and 1000 kPa.
  • The maximum capacity in some cycles for dry clothes to be used is: F0L2CRV2T2 F0L2CRV2T2C Wash (20 kg) / Dry (12 kg) Wash (17 kg) / Dry (10 kg) Installation
  • Never attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.5
  • This appliance should only be transported by two or more people holding the appliance securely.
  • Do not install the appliance in a damp and dusty place. Do not install or store the appliance in any outdoor area, or any area that is subject to weathering conditions such as direct sunlight, wind, or rain or temperatures below freezing.
  • Tighten the drain hose to avoid separation.
  • Do not plug multiple socket outlets, an extension power cable or adapter with this appliance.
  • This appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the appliance, in such a way that a full opening of the appliance door is restricted.
  • This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
  • This appliance is equipped with a power cord having an equipment grounding conductor and a grounding power plug. The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances.
  • Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded.
  • Do not modify the power plug provided with the appliance. If it does not fit the outlet, have a proper outlet installed by a qualified electrician. Operation
  • Do not attempt to separate any panels or disassemble the appliance.
  • Do not apply any sharp objects to the control panel in order to operate the appliance.6
  • Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory parts.
  • Do not put animals, such as pets into the appliance.
  • Keep the area underneath and around the appliance free of combustible materials such as lint, paper, rags, chemicals, etc.
  • Do not leave the appliance door open. Children may hang on the door or crawl inside the appliance, causing damage or injury.
  • Use new hose or hose-set supplied with the appliance. Reusing old hoses can cause a water leak and subsequent property damage.
  • Do not put in, wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as waxes, wax removers, oil, paint, gasoline, degreasers, drycleaning solvents, kerosene, petrol, spot removers, turpentine, vegetable oil, cooking oil, acetone, alcohol, etc.). Improper use can cause fire or explosion.
  • Never reach into the appliance while it is operating. Wait until the drum has completely stopped.
  • In case of flood, disconnect the power plug and contact the LG Electronics customer information centre.
  • Do not push down the door excessively, when the appliance door is open.
  • Do not touch the door during a high temperature programme.
  • Do not use flammable gas and combustible substances (benzene, gasoline, thinner, petroleum, alcohol, etc.) near the appliance.
  • If the drain hose or inlet hose is frozen during winter, use it only after thawing.
  • Keep all washing detergents, softener and bleach away from children.
  • Do not touch the power plug or the appliance controls with wet hands.
  • Do not bend the power cable excessively or place a heavy object on it.7
  • Do not wash rugs, mats, shoes or pet blankets, or any other items other than clothes or sheets, in this machine.
  • This appliance must only be used for domestic household purposes and should not be used in mobile applications.
  • If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the appliance or power plug and ventilate the area immediately. Technical Safety for Using the Dryer
  • Do not dry unwashed items in the appliance.
  • Items that have been soiled with substances such as cooking oil, vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the appliance.
  • Never stop the appliance before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
  • Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the appliance.
  • Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.
  • Remove all objects from pockets such as lighters and matches.
  • The appliance is not to be used if industrial chemicals have been used for cleaning. Maintenance
  • Securely plug the power plug in the socket outlet after completely removing any moisture and dust.
  • Disconnect the appliance from the power supply before cleaning the appliance. Setting the controls to the OFF or stand by position does not disconnect this appliance from the power supply.
  • Do not spray water inside or outside the appliance to clean it.8
  • Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the socket outlet. Disposal
  • Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse.
  • Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation.
  • Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside.9

INSTALLATION Front View

Control panel Detergent dispenser drawer

Cover cap Drain pump filter Drain plug Adjustable feet Rear View

Power plug Transit bolts Drain hose Parts and Specifications NOTE

  • Appearance and specifications may change without notice to improve the quality of the appliance.10
  • This feature is only available on some models.

Cold water inlet hose*

Caps for covering transit bolt holes*

Elbow bracket for securing drain hose*

  • No further backflow protection required for connection to the water inlet.11

Installation Place Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. Installation Location

  • Install the appliance on a flat hard floor. (Allowable slope under the appliance: 1°) • Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar materials under the appliance. • If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning stove, an insulation (850 X 600 mm) covered with aluminum foil on the side facing the cooker or stove must be inserted between the two appliances. • Ensure that when the appliance is installed, it is easily accessible for an engineer in the event of a breakdown. • With the appliance installed, adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable, and a clearance of approximately 5 mm is left between the top of the appliance and the underside of any worktop.
  • Additional clearance should have 100 mm for the wall and 20 mm for rear, right and left side.100 mm 20 mm 5 mm 20 mm WARNING
  • This appliance must only be used for domestic household purposes and should not be used in mobile applications. NOTE
  • If the appliance is installed on a raised platform, it must be securely fastened in order to eliminate the risk of falling off. Wooden Floors (Suspended Floors) When installing the appliance on wooden floors, use rubber cups to prevent the appliance from excessive vibration and unbalance. • To prevent vibration, we recommend you to place rubber cups a at least 15 mm thick of the each foot of the appliance, secured to at least two floor beams with screws.12
  • If possible, install the appliance in one of the corners of the room, where the floor is more stable. • Fit the rubber cups to reduce vibration. NOTE
  • You can purchase rubber cups (Part No.4620ER4002B) from the LG Electronics service centre. Ventilation
  • Make sure that air circulation around the appliance should not be impeded by carpets, rugs, etc. Ambient Temperature
  • Do not install the appliance in rooms where freezing temperatures may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point. • If the appliance is delivered in winter and temperatures are below freezing, place the appliance at room temperature for a few hours before putting it into operation. Electrical Connection
  • Do not use an extension cord or double adapter. • Always unplug the appliance and turn off the water inlet after use. • Connect the appliance to an earthed socket in accordance with current wiring regulations. • The appliance must be positioned so that the plug is easily accessible. • Repairs to the appliance must only be carried out by the qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your LG Electronics service centre. • Power outlet must be at least 1 meter of either side of the location of the appliance. WARNING
  • The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances. Unpacking the Appliance Lifting the Appliance Off the Foam Base This feature is only available on some models. After removing the carton and shipping material, lift the appliance off the foam base. Make sure the tub support a* comes off with the base and is not stuck to the bottom of the appliance. If you must lay the appliance down to remove the carton base b, always protect the side of the appliance and lay it carefully on its side. Do not lay the appliance on its front or back. *13

Starting with the bottom two transit bolts a, use the spanner (included) to fully loosen all transit bolts by turning them counterclockwise.

Remove the bolt assemblies by wiggling them slightly while pulling them out.

Install the hole caps.

  • Locate the hole caps b included in the accessory pack or attached on the back. Levelling the Appliance Checking the Level Levelling the appliance prevents unnecessary noise and vibration. Check whether the appliance is perfectly level after installation.
  • If the appliance rocks when pushing the top plate of the appliance diagonally, adjust the feet again. Adjusting and Leveling the Feet When installing the appliance, the appliance should be aligned and perfectly level.
  • If the appliance is not aligned and level properly, the appliance may be damaged or may not operate properly.

Turn the adjustable feet as required if the floor is uneven.

  • Do not insert pieces of wood etc. under the feet.
  • Make sure that all four feet should be stable and resting on the floor.

Secure the adjusting feet with the lock nuts b by turning counterclockwise against the bottom of the appliance.

Check if all lock nuts at the bottom of the appliance are secured properly. NOTE

  • Proper placement and leveling of the appliance will ensure long, regular, and reliable operation.
  • The appliance must be 100% horizontal and stand firmly in position.
  • It must not ‘Seesaw’ across corners under the load.
  • Do not let the feet of the appliance get wet. Failure to do so may cause vibration or noise. Using Anti-Slip Sheets This feature is only available on some models. If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the anti-slip sheets under the leveling feet and adjust the level.

Clean the floor to attach the anti-slip sheets.

  • Use a dry rag to remove and clean foreign objects and moisture. If moisture remains, the anti-slip sheets may slip.

Adjust the level after placing the appliance in the installation area.

Place the adhesive side a of the anti-slip sheets on the floor.

  • The most effective way is to install the anti- slip sheets under the front feet. If it is difficult to place the sheets under the front feet of the appliance, attach them under the rear feet.

Put the appliance on the anti-slip sheets.

  • Do not attach the adhesive side a of anti-slip sheets to the feet of the appliance. NOTE
  • Additional anti-slip sheets are available at LG Electronics service centre. Connecting the Water Inlet Hose Note for Connection
  • Water pressure must be between 100 kPa and 1000 kPa (1.0‒10.0 kgf/cm²). If the water pressure is more than 1000 kPa, a decompression device should be installed.
  • Do not overtighten the water inlet hose to all valves.
  • Periodically check the condition of the hose and replace the hose if necessary.15

Checking the Rubber Seal on the Water Inlet Hose Two rubber seals a are supplied with the water inlet hoses. They are used to prevent water leaks. Make sure that the connection to taps should be sufficiently tight. Screw - Type Hose to Tap with Thread Screw the hose connection to the water supply, which has ¾” threaded union. NOTE

  • Before connecting the inlet hose to the water tap, turn on the water tap to flush out foreign substances (dirt, sand, sawdust, and etc.) in the water lines. Let the water drain into a bucket, and check the water temperature. Connecting Hose to the Appliance Screw the water line to the water supply on the back of the appliance. NOTE
  • After completing connection, if water leaks from the hose, repeat the same steps. Use the most conventional type of tap for the water supply. If the tap is square or too big, remove the guide plate before inserting the tap into the adaptor.
  • Make sure that the hose should not be kinked or trapped. Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not drain or may drain slowly.
  • Securing the drain hose correctly will protect the floor from damage due to water leakage. DN16
  • If the drain hose is too long, do not force it back into the appliance. This will cause abnormal noise.
  • When installing the drain hose to a sink, secure it tightly with string.17

OPERATION Operation Overview Using the Appliance Before the first wash, select the Normal wash programme and add a half amount of the detergent. Start the appliance without laundry. This will remove possible residues and water from the drum that may have been left during manufacturing.

Sort laundry and load items.

  • Sort laundry by fabric type, soil level, colour and load size as needed. Open the door and load items into the appliance.

Add detergent or softener.

  • Add the proper amount of detergent to the detergent dispenser drawer. If desired, add bleach or fabric softener to the appropriate areas of the dispenser.

Turn on the appliance.

  • Press the Power button to turn on the appliance.

Choose the desired cycle.

  • Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected.
  • Now select a wash temperature and spin speed. Pay attention to the care labeling of your clothes.
  • Press the Start/Pause button to begin the cycle. The appliance will agitate briefly without water to measure the weight of the load. If the Start/Pause button is not pressed within 15 minutes, the appliance will shut off and all settings will be lost.
  • When the cycle is finished, a melody will sound. Immediately remove your clothing from the appliance to reduce wrinkling. Check around the door seal when removing the load for small items that may be caught in the seal. Preparing the Laundry Sort laundry for best washing results, and then prepare laundry according to the symbols on the care labels. Sorting the Clothes
  • For best washing results, sort your clothes according to the symbol on the care labels according to the type of fabric and washing temperature and wash them with adapted spin speed.
  • Always sort dark colours from pale colours and whites. Wash separately as dye and lint transfer can occur causing discolouration of white and pale garments. If possible, do not wash heavily soiled items with lightly soiled ones.
  • Soil (Heavy, Normal, Light): Separate clothes according to amount of soil. The Intensive option is effective when washing normally and heavily soiled laundry.
  • Colour (White, Lights, Darks): Separate white fabrics from coloured fabrics. Wash new dark and colored garments separately at first.
  • Lint (Lint producers, Collectors): Wash lint producers and lint collectors separately.18

Checking the Clothes Care Label This will tell you about the fabric content of your clothes and how it should be washed. Symbols on the care labels Symbol Wash / Fabric type

  • Synthetic, Mixed Fabrics
  • Cotton, Mixed Fabrics
  • The dashes under the symbol give you information about the type of fabric and the maximum allowance of mechanical stress. Checking the Clothes before Loading
  • Combine large and small items in a load. Load large items first.
  • Large items should not be more than half of the total wash load. Do not wash single items. This may cause an unbalanced load. Add one or two similar items.
  • Check all pockets to make sure that they are empty. Items such as nails, hair clips, matches, pens, coins and keys can damage both your appliance and clothes.
  • Wash delicates (stockings, underwired bras) in a wash net.
  • Close zippers, hooks and strings to make sure that these items do not snag on other clothes.
  • Pre-treat dirt and stains by brushing a small amount of detergent dissolved water onto stains to help lift dirt.
  • Check the folds of the flexible gasket (gray) and remove any small articles. CAUTION
  • Check if the laundry gets stuck between the door and the seal, otherwise the laundry may get damaged while washing.
  • Remove items from the flexible gasket to prevent clothing and door seal damage.19

Adding Detergents and Softeners Detergent Dosage

  • Detergent should be used according to the instruction of the detergent manufacturer and selected according to type, colour, soiling of the fabric and the washing temperature.
  • If too many suds occur, reduce the detergent amount.
  • If too much detergent is used, too many suds can occur and this will result in poor washing results or cause heavy load to the motor.
  • If you wish to use liquid detergent, follow the guidelines provided by the detergent manufacturer.
  • You can pour liquid detergent directly into the main detergent drawer if you are starting the wash cycle immediately.
  • Do not use liquid detergent if you are using Delay Wash function, or if you have selected Pre Wash option, as the liquid may harden.
  • Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. For best results, avoid oversudsing.
  • Refer to the label of the clothes, before choosing the detergent and water temperature.
  • Use only suitable detergents for the respective type of clothing: − Liquid detergent is often designed for special applications, e.g. for coloured fabric, wool, delicate or dark laundry. − Powdered detergent is suitable for all types of fabric. − For better washing results of white and pale garments, use powdered detergent with bleach. − Detergent is flushed from the dispenser at the beginning of the wash cycle. NOTE
  • Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or odour.
  • Full load: According to manufacturer’s recommendation.
  • Part load: ¾ of the normal amount
  • Minimum load: ½ of full load Adding Detergent
  • Detergent for main wash a only ~ J
  • Detergent for pre wash b and main wash a ~ d # J NOTE
  • Use the appropriate amount of detergent. Too much detergent, bleach or softener may cause an overflow.
  • When selecting Pre Wash, divide the dosage into ⅓ for pre wash and ⅔ for main wash.20

Adding Detergent Tablet Detergent tablet is also available when washing laundry.

Open the door and put detergent tablets into the drum.

Load the laundry into the drum and close the door. NOTE

  • Do not put tablets into the drawer. Adding Fabric Softener
  • Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener, which may stain clothes. Close the dispenser drawer slowly.
  • Do not leave the fabric softener in the detergent drawer for more than 2 days (Fabric softener may harden).
  • Softener will automatically be added during the last rinse cycle.
  • Do not open the drawer when water is being supplied.
  • Solvents (e.g. benzene, etc.) must not be used. NOTE
  • Do not pour fabric softener directly onto the garments, as this may cause stains on your clothing. Adding Water Softener A water softener, such as anti-limescale can be used to cut down on the use of detergent in areas with high water hardness level.
  • First add detergent, and then the water softener. Dispense according to the amount specified on the packaging.21

Control Panel Control Panel Features

  • Press the Power button to turn on or off the appliance.
  • Programmes are available according to the laundry type.
  • The lamp will light up to indicate the selected programme.
  • This Start/Pause button is used to start the wash cycle or pause the wash cycle.
  • If a temporary stop of the wash cycle is needed, press the Start/Pause button.

Extra Options and Functions

  • Extra options and functions are available for better washing performance. Several options and functions can be customized.
  • To use the extra functions, press and hold the corresponding button for 3 seconds. The corresponding symbol lights up in the display.
  • In order to use the Remote Start function, refer to SMART FUNCTIONS.
  • This allows you to select an additional programmes and will light when selected.
  • The display shows the settings, estimated remaining time, options, and status messages. When the appliance is turned on, the default settings in the display will illuminate. − 18:88: When a programme is selected, the default time for that programme is displayed. The default time can be changed according to the selected option. − H : When this icon is illuminated, the door cannot be opened. − f: This icon turns on when the appliance is connected to Wi-Fi network at home.22

Programme Table Washing Programme Programme Normal Max. Load Description Washes the laundry by combining various drum motions.

  • Use for coloured fast items (shirts, nightdresses, pajamas, etc.) and normally soiled cotton load (underwear). Wash Temperature Default: 40 Available: Cold to 60 Spin Speed Default: High Available: All Soil Level Default: Normal Available: All Programme Heavy Duty Max. Load Description Washes heavily soiled laundry through more powerful drum rotation.
  • Use for heavily soiled cotton fabrics. Wash Temperature Default: 60 Available: 40 to 60 Spin Speed Default: Medium Available: All Soil Level Default: Heavy Available: Soak, Pre Wash, Heavy Programme Baby Care Max. Load Description Provides clothes care with gentle motion and better performance by steam. Wash Temperature Default: None Available: None Spin Speed Default: Medium Available: All Soil Level Default: Pre Wash Available: Pre Wash23

Programme Hygiene Max. Load Description Washes laundry at a high temperature.

  • Use for cotton, underwear, pillow covers, bed sheets, baby wear. Wash Temperature Default: 95 Available: 95 Spin Speed Default: Medium Available: All Soil Level Default: Normal Available: Normal, Soak Programme Allergy Care Max. Load 8.5 kg Description Reduces house dust mite allergens.
  • Use for cotton, underwear, pillow covers, bed sheets, baby wear. Wash Temperature Default: None Available: None Spin Speed Default: Medium Available: All Soil Level Default: Normal Available: Normal Programme Sports Wear Max. Load Description Washes sportswear and outdoor clothing.

Programme Speed Wash Max. Load Rated Description Provides fast washing time for small loads and lightly soiled clothes.

  • Use for coloured laundry which is lightly soiled.
  • Use less than 20 g of detergent for 2 kg load otherwise detergent may remain on the clothes. Wash Temperature Default: 40 Available: Cold to 40 Spin Speed Default: Medium Available: All Soil Level Default: Normal Available: Normal Programme Silent Wash Max. Load Description Provides less noise and vibration than other washing programme.
  • Use for coloured fast garments (shirts, nightdresses, pajamas, etc.) and lightly soiled white cotton (underwear). Wash Temperature Default: 40 Available: Cold to 60 Spin Speed Default: Low Available: All Soil Level Default: Normal Available: All Programme Color Care Max. Load Description Provides protection for colored clothes and reduces the damage to the clothes.

Programme Duvet Max. Load Description Washes large items such as bed cover, pillows, sofa covers, etc. Wash Temperature Default: Cold Available: Cold to 40 Spin Speed Default: Medium Available: Extra Low, Low, Medium Soil Level Default: Normal Available: Normal, Light Programme Wool Max. Load Description Washes lingerie, sheer and lacy clothes specified as machine-washable by the manufacturer of clothes. Wash Temperature Default: Cold Available: Cold to 40 Spin Speed Default: Low Available: Low, Extra Low Soil Level Default: Normal Available: Normal Programme Rinse+Spin Max. Load Description Rinses and spins laundry. Use fabric softener if needed. The default values of wash temperature and soil level are none. Programme Download Cycle Max. Load Description For downloadable cycles. If you did not download any cycles, the default is Drain+Spin. The spin speed may vary depending on the courses you download.26

Extra Options Program Steam Time Delay Add Item Turbo Wash Dry Normal ● ● ● ●** ● Heavy Duty ● ● ● ● ● Baby Care ●* ● ● ● ● Hygiene ● ● ● ● ● Allergy Care ●* ● ● ● ● Sports Wear ● ● ● Cold Wash ● ● ● ● Speech Wash ● ● ●** ● Silent Wash ● ● ● Color Care ● ● ● ● Duvet ● ● ● Wool ● ● Rinse+Spin ● ● *This option is automatically inserted in the programme and cannot be deselected. ** This option is automatically inserted in the programme and can be deselected.27

Extra Options and Functions You can use the extra options and functions to customize the programmes. Steam Use this option to use the enhanced washing performance. This option consumes low energy.

  • For heavily stained clothes, underwear, or baby clothes.
  • Do not use this option for delicates such as wool, silk, and easily discoloured clothes.
  • This programme’s recommended amount of laundry is under 8.5 kg. Time Delay Use this function to automatically start and finish the appliance after a specified time interval.
  • The delay time is the time to the end of the programme, not the start. The actual running time may vary due to water temperature, laundry and other factors.
  • To cancel the function, the Power button should be pressed.
  • Avoid using liquid detergent for this function. Wi-Fi f When Wi-Fi is connected, the Wi-Fi icon on the control panel is lit.
  • Press and hold Delay Wash button for 3 seconds to register the appliance in the LG ThinQ application. Add Item Use this option to add or remove the laundry after the washing programme is started.

Open the door after it unlocks itself.

Add or remove laundry.

Close the door and press the Start/Pause button. TurboWash Use this option to reduce the cycle time while providing similar wash performance to the same cycle without this option.

Press the Start/Pause button. Turbo Dry Use this option when drying laundry for a shorter time than other drying cycles after finishing a washing programme.

  • This option consumes less time than other drying programmes. Air Dry Use this option to use less water than the Turbo Dry during dry cycle.

Press the Start/Pause button. Time Dry Use this option to change the drying time according to the maximum load.

Press the Start/Pause button. Wash Use this option to wash the clothes.

  • Press the Rinse button to turn off the number of rinse lamp.
  • Press the Spin button to turn off the spin speed lamp.

Press the Start/Pause button. Rinse You can select the number of this option by pressing the Rinse button. This option is recommended for people with detergent allergies. Spin Use this option to change the spin strength.

Press the Spin button to select spin speed.

Press the Start/Pause button. Temp. Use this option to select the wash and rinse temperature in combination for the selected programme.

Press the Temp. button to select water temperature.

  • Press this button until the desired setting is lit.
  • Cold tap water is used for all rinses.
  • Select the water temperature suitable for the type of laundry you are washing. Follow the fabric care labels for best results. Child Lock i Use this function to disable the controls. This function can prevent children from changing cycles or operating this appliance. NOTE
  • Once this function is set, all buttons are locked except the Power button.
  • When the controls are locked, CL and the remaining time are alternatively shown on the display during the wash while the child lock is engaged.
  • Turning off the power will not reset this function. You must deactivate this function before you can access any other functions.29

Locking the Control Panel

Press and hold the Wash+Rinse button for 3 seconds to activate this function.

  • A beeper will sound, and CL will appear on the display. Unlocking the Control Panel

Press and hold the Wash+Rinse button for 3 seconds to deactivate this function. General Tips for Drying Use the automatic programmes to dry most loads. Electronic sensors measure the temperature of the exhaust to increase or decrease drying temperatures for faster reaction time and tighter temperature control.

  • Cold water tap must be left on during drying cycles.
  • This appliance’s automatic process from washing to drying can be selected easily.
  • For most drying, make sure all laundry are similar in material and thickness.
  • Do not overload the appliance by stuffing too many articles into the drum. Items must be able to tumble freely.
  • If you open the door and remove the load before the appliance has finished its programme, remember to press the Start/Pause button.
  • After the end of dry, ENd is displayed. Woolen Articles Do not tumble dry woolen articles. Pull them to their original shape and dry them flat. Woven and Loopknit Materials Some woven and loopknit materials may shrink, by varying amounts, depending on their quality. Always stretch these materials out immediately after drying. Permanent Press and Synthetics Do not overload your appliance. Take out permanent press articles as soon as the appliance stops to reduce wrinkles. Baby Clothes and Night Gowns Always check the manufacturer’s instructions. Blankets and Duvets Check fabric care labels on blankets and duvets before using the drying programme. Some blankets and duvets may shrink by the heated air. Rubber and Plastics Do not dry any items made from or containing rubber or plastics, such as:
  • Aprons, bibs, chair covers
  • Curtains and table cloths
  • Bathmats Fiber Glass Do not dry fiber glass articles in the appliance. Glass particles left in the appliance may be picked up by your clothes and cause skin irritation. NOTE
  • When you turn off the drying cycle of the appliance, the drying fan motor can be operated to save itself for 60 seconds.
  • Be careful when removing your clothing from the appliance, as the clothing or appliance may be hot.
  • The estimated drying time varies from the actual drying time during the Automatic cycle. The type of fabric, size of the load, and the dryness selected affect drying time.
  • When you select drying only, spinning runs automatically for energy efficiency.30

SMART FUNCTIONS LG ThinQ Application This feature is only available on the model with b or a logo.The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features Communicate with the appliance from a smartphone using the convenient smart features.Washer Cycle (Remote Start, Download Cycle)Set or download any preferred cycle and operate by remote control.Tub Clean CoachThis function shows how many cycles remain before running the Tub Clean function.Energy MonitoringThis function checks the energy consumption of the recently used cycles and monthly average.Smart DiagnosisThis function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.SettingsAllows you to set various options on the appliance and in the application.Push AlertWhen the cycle is complete or the appliance has problems, you have the option of receiving push notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. NOTE

  • If you change your wireless router, Internet service provider, or password, delete the registered appliance from the LG ThinQ application and register it again. • The application is subject to change for appliance improvement purposes without notice to users. • Functions may vary by model.Before Using LG ThinQ Application Check the distance between the appliance and the wireless router (Wi-Fi network). • If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail. Turn off the Mobile data or Cellular Data on your smartphone. Connect your smartphone to the wireless router. NOTE
  • To verify the Wi-Fi connection, check that f icon on the control panel is lit. • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
  • LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.31
  • If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
  • The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
  • The network connection may not work properly depending on the Internet service provider.
  • The surrounding wireless environment can make the wireless network service run slowly.
  • The appliance cannot be registered due to problems with the wireless signal transmission.
  • Unplug the appliance and wait about a minute before trying again.
  • If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
  • The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
  • Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
  • If the security protocol of the router is set to WEP, you may fail to set up the network. Please change it to other security protocols (WPA2 is recommended) and register the product again. Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application. Using the Appliance Remotely Remote Start Use a smartphone to control your appliance remotely. You can also monitor your cycle operation so you know how much time is left in the cycle. Using this function

Put the laundry into the drum.

Press and hold Remote Start button for 3 seconds to enable the remote control function.

Start a cycle from the LG ThinQ application on your smartphone. NOTE

  • Once this function is enabled, you can only start a cycle from the LG ThinQ smartphone application. If the cycle is not started, the appliance will wait to start the cycle until it is turned off remotely from the application or this function is disabled.
  • If the lid has been opened, you can not start a cycle remotely. Disable this function manually When this function is activated, press and hold the Remote Start button for 3 seconds. Download Cycle You can download new and special cycles that are not included in the basic cycles on the appliance. Appliances that have been successfully registered can download a variety of specialty cycles specific to the appliance. Once cycle download is completed in the appliance, the product keeps the downloaded cycle until a new cycle is downloaded. NOTE
  • Only one downloaded cycle can be stored on the appliance at a time. Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge. com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.32

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information. Smart Diagnosis This feature is only available on models with the c or d logo. Use this feature to help you diagnose and solve problems with your appliance. NOTE

  • For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi- Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.
  • The feature may be subject to change without prior notice and may have a different form depending on where you are located. Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application.
  • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method.
  • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.

Press the POWER button to turn on the appliance.

Place the mouthpiece of your smartphone close to the c or d logo. Max. 10 mm

Press and hold the Cold Wash button for 3 seconds or longer while holding the smartphone mouthpiece to the logo until the data transfer is complete.

  • Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed.

After the data transfer is complete, the diagnosis will be displayed in the application. NOTE

  • For best results, do not move the smartphone while the tones are being transmitted.33
  • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death.
  • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish. Cleaning After Every Wash Care After Wash
  • After the wash cycle is finished, wipe the door and door seal to remove any moisture.
  • Leave the door slightly open to dry the drum.
  • Wipe the appliance with a dry cloth to remove any moisture. Cleaning the Exterior Proper care of your appliance can extend the service life. Door Wash with a damp cloth on the outside and inside and then dry with a soft cloth. Exterior Immediately wipe off any spills. Wipe with a damp cloth. WARNING
  • Do not attempt to separate any panels or disassemble the appliance. Do not apply any sharp objects to the control panel in order to operate the appliance. Cleaning the Interior
  • Use a towel or soft cloth to wipe around the door opening and door glass.
  • Always remove items from the appliance as soon as the cycle is complete. Leaving damp items in the appliance can cause wrinkling, colour transfer, and odour. Cleaning the Appliance Periodically Tub Clean This function is used to clean inside of the appliance. A higher water level is used in this programme at higher spin speed. Run this function once a month (or more often if needed) to remove detergent buildup and other residue.

Remove any clothing or items from the appliance and close the door.

Open the dispenser drawer and add anti-limescale powder to the main wash compartment.

  • Put tablets into the drum.34

Close the dispenser drawer slowly.

Press and hold the Spin+Temp. button for 3 seconds to activate this function.

After the programme is complete, leave the door open to dry the door opening, gasket, and door glass. CAUTION

  • Leave the door open to dry inside of the appliance only if the children are supervised at home. Cleaning the Water Inlet Filter Water inlet filter collects lime or any small objects that may be in water supplied to the appliance. If the water is very hard or contains traces of limescale, the filter on the water inlet may be clogged.

Turn off the water tap and unscrew the water inlet hose.

Clean the filter using a medium bristle tooth brush. NOTE

  • Turn off the supply tap to the appliance if the appliance is to be left for a certain period of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.
  • 1E will be displayed on the control panel when the water is not entering the detergent drawer. Cleaning the Drain Pump Filter The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of your appliance. Allow the water to cool before cleaning the drain pump filter. Open the door in an emergency or perform a emergency evacuation.

Unplug the appliance.

Open the cover cap and pull out the hose.

Unscrew the drain plug a , and then drain the water. Slowly unscrew the drain pump filter b to drain the water and remove small objects.35

After cleaning the drain pump filter, take the drain pump filter out and insert the drain plug.

Close the cover cap. CAUTION

  • Be careful when draining, as the water may be hot.
  • Run the drum cleaning programme once a month (or more often, as needed) to remove excess detergent and other debris. Cleaning the Dispenser Drawer Detergent and fabric softener may build up in the dispenser drawer. Remove the drawer and the components of the drawer in the drawer and check for build-up of detergents or softeners once or twice a month.

Remove the detergent dispenser drawer by pulling the drawer straight out until the drawer stops.

  • Remove the drawer while pressing the PUSH button.

Remove the build-up of detergent and softener.

  • Rinse the drawer and the components of the drawer with warm water to remove the build- up from detergent and softener. Use only water to clean the dispenser drawer. Dry the drawer and the components of the drawer with a soft cloth or towel.

To clean the drawer opening, use a cloth or small, non-metal brush to clean the recess.

  • Remove all residue from the upper and lower parts of the recess.

Wipe any moisture off the recess with a soft cloth or towel.

Re-assemble the components of the drawer to the proper compartments and insert the drawer.36

Caution on Freezing During Winter

  • When frozen, the appliance does not operate normally. Make sure to install the appliance where it will not freeze during winter.
  • In case the appliance must be installed outside on a porch or in other outdoor conditions, make sure to check the following. How to Keep the Product from Freezing
  • After washing, remove water remaining inside the pump completely with the opening hose plug used for removal of remaining water. When the water is removed completely, close the hose plug used for removal of residual water and cover cap. Drain plug Cover cap
  • Hang down drain hose to pull out water inside the hose completely. Drain hose CAUTION
  • When the drain hose is installed in a curved shape, the inner hose may freeze.
  • After closing the tap, disconnect the cold supply hose from the tap, and remove water while keeping the hose facing downwards. Supply hose Check for Freezing
  • If water does not drain when opening the hose plug used for removal of residual water, check the drainage unit. Cover cap Drain plug
  • Turn the power on, choose a washing programme, and press the Start/Pause button. Drain hose Detergent drawer
  • When ‘ FF‘ is shown in display window while the product is in operation, check water supply unit and drainage unit (Some models do not have an alarm function that indicates freezing). NOTE
  • Check that water is coming into the detergent drawer while rinsing, and water is draining through the drain hose while spinning.37

How to Handle Freezing

  • Make sure to empty the drum, pour warm water of 50–60 °C up to the rubber part inside the drum, close the door, and wait for 1–2 hours. 50-60 °C CAUTION
  • When the drain hose is installed in a curved shape, the inner hose may freeze.
  • Open the cover cap and hose plug used for removal of residual water to extract water completely. Cover cap Drain plug NOTE
  • If water does not drain, it means the ice is not melted completely. Wait longer until the ice is completely melt.
  • When water is removed completely from the drum, close the hose plug used for removal of remaining water, choose a washing programme, and press the Start/Pause button. Detergent drawer Drain hose NOTE
  • Check that water is coming into the detergent drawer while rinsing, and water is draining through the drain hose while spinning.
  • When water supply problems occur, take the following measures. − Turn off the tap, and thaw out the tap and both connection areas of inlet hose of the appliance using a hot water cloth. − Take out inlet hose and immerse in warm water below 50–60 °C. 50-60 °C Supply hose38

TROUBLESHOOTING Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre. Before Calling for Service Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following tables before calling to LG Electronics service centre. Error Messages Symptoms Possible Cause & Solution

INLET ERROR Water supply is not adequate in that location. Water does not enter appliance or it enters slowly.

  • Check another tap in the house. Water supply tap is not completely open. Water does not enter the appliance or it enters slowly.
  • Open fully tap. Water supply hose(s) are kinked.
  • Straighten hose or reinstall the water inlet hose The filter of the supply hose(s) are clogged.
  • Check and clean the filter of the inlet hose. If water leakage occurs in the aqua stop supply hose, indicator will become red.
  • Replace the aqua stop supply hose.

WATER OUTLET ERROR Drain hose is kinked or clogged. Water in the appliance does not drain or drains slowly.

  • Clean and straighten the drain hose. The drain filter is clogged.
  • Check and clean the drain filter.

UNBALANCE ERROR The appliance has a system which detects and corrects the unbalance of the appliance.

  • The laundry may be too wet at the end of the cycle, rearrange the load to allow proper spinning. Close the door and press Start/Pause button. It may take a few moments before the appliance begins to spin. The door must be locked before spin can be achieved. Load is too small. This system may stop spinning or even interrupt the spin cycle altogether if individual heavy articles (e.g. bath mat, bath robe, etc.) are loaded.
  • Add 1 or 2 similar items or smaller articles of laundry to help balance the load. Close the door and press Start/Pause button. It may take a few moments before the appliance begins to spin. The door must be locked before spin can be achieved.39
  • Please call LG Electronics service centre. You can find your local LG Electronics service centre phone number in the warranty card.

CONTROL ERROR This is a control error.

  • Unplug the power plug and call for service.
  • Let the appliance wait for 30 minutes until the motor is cooled down and then, restart the cycle.

OVERFLOW ERROR Water overfills due to the faulty water valve.

  • Close the water tap.
  • Close the water tap.
  • Supply warm water into the drum in order to unfreeze the drain hose and the drain pump. Cover the supply hose with wet and warm towel.

WATER LEAKAGE Water leaks.

POWER FAILURE The appliance experienced a power failure.

  • Restart the cycle. dHE DRY ERROR Does not dry
  • Call for service. Noises You Might Hear Symptoms Possible Cause & Solution Rattling and clanking noise Foreign objects, such as keys, coins, or safety pins may be in the drum.
  • Stop the appliance, check the drum for foreign objects. If the noise continues after the appliance is restarted, call for service. Thumping sound Heavy wash loads may produce a thumping sound. This is usually normal.
  • If the sound continues, the appliance is probably out of balance. Stop and redistribute the wash load. Wash load may be out of balance.
  • Pause the cycle and redistribute the load after the door unlocks.40

Symptoms Possible Cause & Solution Vibrating noise Package materials are not removed.

  • Remove package materials. Wash load may be unevenly distributed in the drum.
  • Pause the cycle and redistribute the load after the door unlocks. Not all leveling feet are resting firmly and evenly on the floor.
  • See the Leveling the Appliance to adjust the leveling of the appliance. Floor not rigid enough.
  • Check if the floor is sold and does not flex. See the Installation Place Requirements to select the proper location.41

Operation Symptoms Possible Cause & Solution Water is leaking. House drain pipes are clogged.

  • Unclog the drain pipe. Contact plumber if necessary. Leakage is caused by improper installation of drain hose or clogged drain hose.
  • Clean and straighten the drain hose. Check and clean the drain filter regularly. Appliance does not operate. Control panel has powered off due to inactivity.
  • This is normal. Press the Power button to turn the appliance on. Appliance is unplugged.
  • Make sure that the cord should be plugged securely into a working outlet. Water supply is turned off.
  • Turn the water supply tap completely. Controls are not set properly.
  • Make sure that the cycle should be correctly set. Close the door and press the Start/Pause button. Door is open.
  • Close the door and make sure that nothing should be caught under the door preventing it from closing completely. Circuit breaker/fuse is tripped/blown.
  • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit. The appliance will resume the cycle where it stopped once power is restored. Control needs to be reset.
  • Press the Power button, then reselect the desired programme and press the Start/Pause button. Start/Pause was not pressed after a cycle was set.
  • Press the Power button, then reselect the desired programme and press the Start/Pause button. The appliance is turned off if the Start/Pause button is not pressed within 15 minutes. Extremely low water pressure.
  • Check another tap in the house to make sure that household water pressure should be adequate. Appliance is heating the water or making steam.
  • The drum may stop operating temporarily during certain cycles, while water is safely heated to a set temperature. Buttons may not function properly. The button cannot be recognized when the door is open.
  • Press again after closing the door.42

Symptoms Possible Cause & Solution Door does not open. The door cannot be opened for safety reasons once the appliance starts.

  • Check if the H icon is illuminated. You can safely open the door after the H icon turns off. Appliance is not filling properly. Filter clogged.
  • Make sure the inlet filters on the fill valves are not clogged. Inlet hoses may be kinked.
  • Check that inlet hoses are not kinked or clogged. Insufficient water supply.
  • Make sure that both hot and cold water taps should be turned on all the way. Hot and cold inlet hoses are reversed.
  • Check inlet hose connections. Appliance does not drain water. Kinked drain hose.
  • Ensure that the drain hose is not kinked. Drain located higher than 1.2 m above the floor.
  • Make sure that the drain hose should not be higher than 1.2 m above the bottom of the appliance. Detergent is not dispensed incompletely or not dispensed at all. Too much detergent is used.
  • Follow the guidelines provided by the detergent manufacturer. Cycle time is longer than usual. The load is too small.
  • Add more items to allow the appliance to balance the loads. Heavy articles are mixed with lighter items.
  • Always try to wash articles with similar weight in order to allow the appliance to evenly distribute the weight of the load for spinning. The load is out of balance.
  • Manually redistribute the load if articles have become tangled. Duration is delayed Unbalance is detected or suds removing programme is on.
  • This is normal. The time remaining shown on the display is only an estimated duration. Actual time may vary.43

Drying Symptoms Possible Cause & Solution Dry problem Check water supply tap.

  • Do not overload. Check that the washing machine is draining properly to extract adequate water from the load. When load of laundry is too small to tumble properly. Add a few towels.
  • Turn off water supply tap. Drying performance is too low or bad. Water is not properly supplied. The water is used for auto-cleaning of lint-filter on drum during the drying.
  • Make sure the water supply tap is open. Water does not properly drain.
  • Make sure the drain filter is not clogged. The appliance is overloaded.
  • Check the load capacity for the selected cycle. If necessary, add a time dry cycle. The spin speed is too low.
  • Select the highest spin speed allowed for the wash cycle. Drying time is too long. The ambient temperature is low.
  • Make sure the temperature is allowable range. A warm air comes out from the rear side of the appliance. This appliance makes a warm air to dry the laundry.
  • This warm air dries the laundry and comes out from the rear side of the appliance.44

Performance Symptoms Possible Cause & Solution Poor stain removal Previously set stains.

  • Articles that have been previously washed may have stains which have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal. Staining Bleach or softener is dispensed too soon.
  • Dispenser compartment is overfilled. It makes bleach or softer dispensed rapidly. Always measure bleach or softener to prevent overfilling.
  • Close the dispenser drawer slowly. Bleach or softener was added directly to the wash load in the drum.
  • Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle. Clothes were not properly sorted.
  • Always wash dark colours separately from light colours and whites to prevent discolouration.
  • Never wash heavily soiled items with lightly soiled items. Wrinkling Appliance is not unloaded promptly.
  • Always remove items from the appliance as soon as the cycle is complete. Appliance is overloaded.
  • The appliance can be fully loaded, but the drum should not be tightly packed with items. The door of the appliance should be closed easily. Hot and cold water inlet hoses are reversed.
  • Hot water rinse can set wrinkles in garments. Check the inlet hose connections. Musty or mildewy odour in appliance Inside of drum is not cleaned properly.
  • Run the Tub Clean function regularly. The drain hose is not properly installed, causing siphoning (water flowing back inside of the appliance).
  • When installing the drain hose, make sure that it does not get kinked or blocked. The detergent dispenser drawer is not cleaned regularly.
  • Clean the detergent dispenser drawer, especially the top and the bottom of the drawer’s opening. Odours can occur if the drain hose is not properly installed, causing siphoning (water flowing back inside of the appliance).
  • When installing the drain hose, make sure that it does not get kinked or blocked. If the detergent dispenser drawer is not cleaned regularly, odours can occur from mold or foreign substances.
  • Clean the detergent dispenser drawer, especially the top and bottom of the drawer’s opening.45

Wi-Fi Symptoms Possible Cause & Solution Your home appliance and smart phone is not connected to the Wi-Fi network. The password for the Wi-Fi that you are trying to connect to is incorrect.

  • Find the Wi-Fi network connected to your smartphone and remove it, then register your appliance on LG ThinQ. Mobile data for your smartphone is turned on.
  • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network. The wireless network name (SSID) is set incorrectly.
  • The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters). The router frequency is not 2.4 GHz.
  • Only a 2.4 GHz router frequency is supported. Set the wireless router to

2.4 GHz and connect the appliance to the wireless router. To check the

router frequency, check with your internet service provider or the router manufacturer. The distance between the appliance and the router is too far.

  • If the distance between the appliance and the router is too far, the signal may be weak and the connection may not be configured correctly. Move the location of the router so that it is closer to the appliance.Memowww.lg.com Copyright © 2019-2020 LG Electronics Inc. Tous droits réservés