DWHD771WFM - Dishwasher THERMADOR - Free user manual and instructions
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USER MANUAL DWHD771WFM THERMADOR
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Six empty wine glasses arranged in a symmetrical pattern against a plain background (no text or symbols visible)Table of CONTENTS
Safety Definitions 4
IMPORTANT SAFETY INSTRUCTIONS 5
Causes of Damage 7
Getting Started 8
Home Connect™ 11
Water softening system / special salt * 13
Rinse Aid 15
Loading the Dishwasher 16
Detergent 20
Dishwasher Cycles 22
Dishwasher Cycle Options 23
Operating the Dishwasher 25
Care and Maintenance 28
Troubleshooting 32
Customer Service 37
Statement of Limited Product Warranty 38
This THERMADOR Appliance is made by BSH Home Appliances Corporation 1901 Main Street, Suite 600 Irvine, CA 92614
Questions?
1-800-735-4328
www.thermador.com
We look forward to hearing from you!
Safety Definitions

WARNING
This indicates that death or serious injuries may occur as a result of non-observance of this warning.

CAUTION
This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.
NOTICE: This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
This dishwasher is provided with Installation Instructions and this Use and Care Manual. Read and understand all instructions before using the dishwasher.
This dishwasher is intended for use up to a maximum altitude of 13,000 ft (4,000 meters) above sea level.
To reduce the risk of fire, electrical shock, or serious injury, observe the following:
WARNING
RISK OF INJURY OR DEATH
Misuse of the dishwasher can result in serious injury or death. Do not use the dishwasher in any way not covered in this manual or for any purpose other than those explained in the following pages.
WARNING
RISK OF INJURY
Severe injury and/or product damage could result from the use of unauthorized service technicians or non-original replacement parts. All repairs must be performed by an authorized service technician using only original equipment factory replacement parts.
WARNING
RISK OF ELECTRICAL SHOCK OR FIRE
Electrical shock or fire could result if the electrical supply for the dishwasher covered in this manual is incorrectly installed or if the dishwasher has been improperly grounded. Do not use the dishwasher covered in this manual unless you are certain the electrical supply has been correctly installed and the dishwasher has been properly grounded.
WARNING
HEALTH HAZARD
Never use harsh chemicals to clean your dishwasher. Some bleach-based products can damage your dishwasher and may present health hazards!
GROUNDING INSTRUCTIONS
This appliance must be grounded to a metal, permanent wiring system or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the dishwasher. See the Installation Instructions included with this dishwasher for more information on electrical requirements.
WARNING
RISK OF ELECTRIC SHOCK
This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor. Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician if you are in doubt whether the appliance is properly grounded.
Safe Operation
Use this dishwasher only for its intended function, which is the washing of household dishware and kitchenware rated as dishwasher safe.
Use only detergents or rinsing agents recommended for use in a dishwasher, and keep them out of the reach of children.
CAUTION
When loading items to be washed:
- Locate sharp items so they are not likely to damage the door seal.
- Load knives and other sharp utensils with their HANDLES UP to reduce the risk of cut-type injuries.
- Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent. For plastic items not so marked, check the manufacturer's recommendations.
- Do not operate your dishwasher unless all enclosure panels are in place.
- Do not tamper with or override controls and interlocks.
Do not abuse, sit or stand on the door or dish racks of the dishwasher.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
WARNING
RISK OF INJURY
To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
To reduce risk of injury, do not allow children to play in or on the dishwasher.
When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.
NSF/ANSI 184 Certified residential dishwashers are not intended for licensed food establishments.
Proper Care and Maintenance
WARNING
RISK OF EXPLOSION
Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive. Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is explosive, do not smoke or use an open flame during this time.
Remove the dishwasher door to the washing compartment when removing an old dishwasher for service or discarding.
To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher.
Note: To avoid dishwasher damage, do not allow water to remain in your dishwasher systems through extended periods of freezing temperatures. Freezing temperatures can damage the water fill valve and potentially other components of your dishwasher.
NOTICE: It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. See the Installation Instructions or contact your installer for more information.
State of California Proposition 65 Warning:
WARNING
This product can expose you to chemicals including vinyl chloride, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to
www.P65Warnings.ca.gov.
Causes of Damage
NOTICES
- Never use steam cleaning products to clean your dishwasher. The manufacturer will not be liable for the possible damages or consequences.
- To avoid possible dishwasher damage, do not use harsh chemicals, bleach-based wipes, abrasive cleaners, scouring pads (metal or plastic), or abrasive cloths/paper towels to clean your dishwashers exterior door panel. Your dishwasher's exterior door panel can be damaged by doing so.
- To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.
- Protect your dishwasher from the elements. Protect against freezing to avoid possible damage to the fill valve. Damage caused by freezing is not covered by the warranty.
Getting Started
Appliance overview

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1 2 3 4 5 6 7 8 9 10 ① 3:15 - + Start Setup 3 sec. Reset 3 sec.
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20 21 22 23 24 25 26 27 28 29 30 31 32The numbers stated below refer to the overview images on the previous page of this manual.
Operating panel
| 1 | On/Off button |
| 2 | Wash cycles** |
| 3 | Rinse aid refill indicator |
| 4 | Salt refill indicator |
| 5 | Digital display |
| 6 | Selection buttons |
| 7 | Delay start button |
| 8 | Remote start button |
| 9 | Wash cycle options** |
| 10 | START button |
Note: Some of the wash cycles and options will vary by model.
Dishwasher interior components
| 20 | Upper rack |
| 21 | Silverware basket |
| 22 | Upper spray arm |
| 23 | Detergent tab tray |
| 24 | Vent hole |
| 25 | Lower spray arm |
| 26 | Dispenser for special salt |
| 27 | Filters |
| 28 | Lower rack |
| 29 | Rinse aid dispenser |
| 30 | Detergent dispenser |
| 31 | Lock for detergent dispenser |
| 32 | Rating plate |
Display indicators
| 8:00 | Cycle time remaining |
| 米 | Lights up when rinse aid is low |
| S | Lights up when salt is low |
| Lights up when wifi is connected |
Menu Overview
The dishwasher has been preset with certain settings for your convenience. You can change these factory settings.
Change the setting as follows:
- Open the door.
- Press the ON/OFF button 1.
-
Press and hold the setup 3 sec. button for 3 seconds until H:0... is shown on the display window 5
-
Press the setup 3 sec. button to access the individual settings.
- Adjust the setting using the + and - buttons. 6.
- Press and hold the setup 3 sec. button for 3 seconds. The chosen setting has now been stored.
Note: If you want to change several settings, first make all your changes one after the other. Then press the setup 3 sec. button for 3 seconds. All the settings will then be stored in the dishwasher.
| Setting Factory setting | Description | |
| H Water hardness | H:00 | Setting the water hardness. When using Multitabs, select the lowest setting. |
| H:00 - H:07 | ||
| r Rinse aid | r:05 | Amount of rinse aid affects drying. |
| r:00 - r:06 | ||
| SE Sensor setting | SE:00 | Adjustment of the soil detection for optimum cleaning. |
| SE:00 - SE:02 | ||
| d Intensive drying | d:00 / Off | Improved drying for glasses and plasticware. |
| d:00 - d:01 | ||
| P Auto power off | P:00 | Dishwasher automatically switches off at the end of each cycle. |
| P:00 - P:02 | ||
| I Info light * | I:01 / On | Light is projected to signal an active wash cycle. |
| I:00 - I:01 | ||
| E Emotion Light | E:01 | Interior lights are on. |
| E:00 - E:0, | ||
| S Time light * | S:01 | Time light is on. |
| S:00 - S:01 | ||
| SP Last program used | SP:01 | Defaults to last program used. |
| SP:00 - SP:01 | ||
| SL Signal volume | SL:02 | Volume of the signal at the end of a program. |
| SL:00 - SL:03 | ||
| bL Button volume | bL:02 | Volume of the button sound. |
| bL:00 - bL:03 | ||
| c Double push | c:00 | Double push to open - when active, requires two pushes to open door. |
| c:00 - c:01 | ||
| Cn Wifi off/on | Cn:00 | Wifi connection is off. |
| Cn:00 - Cn:01 | ||
| RC Auto Connect | WPS: Auto pairing. | |
| SA Manual Connect | SAP: Manual connection. | |
| RPP App Pair | Pair appliance to app. | |
| rE Factory Reset | “Yes” | |
* optional feature which may or may not be included with your dishwasher.
Home Connect™
This dishwasher is Wi-Fi capable and can be remotely controlled via a mobile device.
If your dishwasher does not connect to the home network, you can also operate the dishwasher manually by pressing the buttons.
Refer to appliance overview for the location of the buttons. → "Appliance overview" on page 8
Wi-Fi
You can activate wireless network connection with Cn:01 or deactivate it with Cn:00 .
Activate Wi-Fi:
- Press the on ON/OFF button 1.
- Press and hold the button setup 3 sec. for 3 seconds. In the display window 5 you will see H:0... and set.
- Press the button setup 3 sec. repeatedly until [n:00] appears in the display window 5.
- Use the setting button + 6 to activate Wi-Fi [n:0].
- Press and hold the button setup 3 sec. for 3 seconds. The chosen setting has now been stored in your dishwasher.
Note: Remote control of the dishwasher requires a stable wireless network connection.
Network login
To connect the dishwasher to your home network, you can choose between automatic AC and manual network login 5A. To do this, check to see if there is a WPS function on your router.
Automatic network login AC: Connect to the home network using the WPS function of your router. During connection press the WPS button on the router.
Manual network login 58: Connect your mobile device to the network (SSID): ____, password (key): ____. The network settings are then manually entered using the Home Connect App to connect to your home network.
Connect dishwasher to home network and app:
- Switch on ON/OFF switch 1.
- Press and hold the button setup 3 sec. for 3 seconds. In the display window 5 you will see H:0... and set.
- Press the button setup 3 sec. repeatedly until 5 AC or 5A appears in the display window.
- Start connection with the setting button + 6. In the display window 5 you will see PR.
Following successful connection to your home network c:on appears briefly in the display window 5. The dishwasher then automatically starts connection to the app. During connection RP:P appears in the display window 5. Following successful connection to the app c:on appears in the display window 5.
Observe the Home Connect documents supplied.
Note: The menu items RC and SR are not available until Wi-Fi has been activated.
Connect to the app
The setting RP:P establishes the link between the dishwasher, app and your user account.
Note: This step should only be carried out if the dishwasher has not yet automatically connected to the app.
Connect dishwasher to app:
- Switch on ON/OFF switch 1.
- Press and hold the button setup 3 sec. for 3 seconds. In the display window 5 you will see H:0... and set.
- Press the button setup 3 sec. repeatedly until RP:P appears in the display window 5.
- Start connection with the setting button + 6.
If connection is successful, c:on appears in the display window 5.
Observe the Home Connect documents supplied.
Note: The menu item RP: P is not available until there is a connection to the home network.
About data protection:
When your Home Connect dishwasher is connected for the first time to a WLAN network which is connected to the Internet, your Home Connect dishwasher transmits the following categories of data to the Home Connect server (initial registration):
- Unique appliance identification (consisting of appliance codes as well as the MAC address of the installed Wi-Fi communication module).
- Security certificate of the Wi-Fi communication module (to ensure a secure IT connection).
- The current software and hardware version of your dishwasher.
- Status of any previous resetting to factory settings. This initial registration prepares the Home Connect functions for use and is activated the first time you use these Home Connect functions. Please note that the Home Connect functions can be used only in conjunction with the Home Connect App. Information on data protection can be accessed in the Home Connect App.
Remote start button
If the dishwasher is connected to the home network, you can activate the dishwasher's remote control. To do so, press the remote start button 8.
If the dishwasher has not yet logged into Home Connect, perform automatic network login RC by pressing the remote start button 8.
Observe the Home Connect documents supplied.
Notes
- To remotely control the dishwasher, the remote start button 8 must be activated.
- The remote start button 8 goes out when the login process is complete.
- Opening the door deactivates remote control.
- If the connection to the router fails, 🔊 flashes on the display.
Wi-Fi without a connection to the Home Connect server 📄
You can use the Home Connect App to disconnect from the Home Connect server.
The appliance is then locally connected to your mobile device without any connection to the Home Connect server.
Note: If you did not deactivate the connection to the Home Connect server, check your Internet connection.
Remote diagnostics
Customer Service can use remote diagnostics to access your appliance if you contact them. In the display window 5 you will see £5. Confirm Customer Service access using the setting button + 6.
Note: You can switch off remote diagnostics using the ON/OFF switch 1 or deactivate Customer Service access in the Home Connect app.
Water softening system / special salt \*
To ensure good rinsing results, the dishwasher requires soft water, i.e. water which is low in lime, otherwise limescale will be deposited on the utensils and interior container. Tap water above 7^ dH (1.2 mmol/l) must be softened. The water is softened with special salt (regeneration salt) in the water softening system
of the dishwasher. The setting and therefore the required amount of salt depends on the degree of hardness of your tap water (see following water hardness table).
* optional feature which may or may not be included with your dishwasher.
Adjusting the water softener settings
| Using the test strip included with your dishwasher(Purchased test strips may have a different scale) | Water softener setting | Add salt to salt dispenser | Water hardness ^ value mmol/l |
| H:00 | No 0-8 0-1.1 | ||
| H:01 | Yes 9-10 1.2-1.4 | ||
| H:02 | Yes 11-12 1.5-1.8 | ||
| H:03 | Yes 13-15 1.9-2.1 | ||
| H:04 | Yes 16-20 2.2-2.9 | ||
| H:05 | Yes 21-26 3.0-3.7 | ||
| H:06 | Yes 27-38 3.8-5.4 | ||
| H:07 | Yes 39-62 5.5-8.9 |
Adjusting the water softening system
The amount of salt dispensed can be set from H:00 to H:07. Salt is not required at the set value H:00.
Set the softening system as follows:
- Ask your local water utility company for the water hardness value of the tap water.
- Required setting can be found in the water hardness table.
- Open the door.
- Press the ON/OFF button 1.
- Press the Setup button for 3 seconds until H:00 is shown on the display window 5.
- Make the selection with setting buttons + - 6.
- Press and hold the Setup button for 3 seconds. The chosen setting has now been stored.
Using special salt
As soon as the low salt indicator 4 lights up on the digital display, salt should be topped off. Refilling the salt dispenser should be done before switching on the appliance. This ensures that extra salt water is washed out and will not corrode the rinsing tank.
NOTICE: Detergent will destroy the water softening system! Never pour detergent into the salt dispenser.
Top off the salt as follows:
- Undo the screw plug on the dispenser 26.
-
Fill the dispenser with water (required only when switching on the appliance for the first time).
-
Add salt as illustrated (do not use table salt or tablets).
The water is displaced and runs out.

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Illustration of a cooking process with a funnel pouring granular material into a pan, and a lid showing a wavy object (no text or symbols)For more information about buying dishwasher salt, please contact Customer Service 1-800-944-2904.
Using detergents with salt component
If combined detergents with a salt component are used, special salt can usually be omitted up to a water hardness of 21^ dH ( 37^ fH, 26^ Clarke, 3.7 mmol/l). If the water hardness is over 21^ dH, salt must be used.
Switching off low salt indicator / water softening system
If the use of combined detergents with a salt component impairs the low salt indicator on the digital display 5, the low salt indicator can be switched off.
Proceed as described under "Setting water softening system" and set the value to H:00. The water softening system and salt refill indicator are now switched off.
Rinse Aid
As soon as the low rinse aid indicator 3 lights up on the control panel, rinse aid should be topped off. The rinse aid is required for stain-free utensils and clear glasses. Use only rinse aid which the manufacturer designates as safe to use in domestic dishwashers. Combined detergents with rinse aid component may be used with soft to moderately hard water only (0-2 bands on test strip or up to an °E value of 20). For moderately hard to hard water (3 to 4 bands on test strip or °E value of 21 or higher), rinse aid must be used.
Adding rinse aid
NOTICE: To avoid oversuding or clogging, do not overfill the rinse aid dispenser [29]. Wipe up any spills with a damp cloth.
- Open the rinse aid dispenser 29 by pressing on the latch of the lid and pulling it open.

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Diagram of a device with labeled parts and directional arrows indicating components- Add liquid rinse aid to the dispenser 29 until it is full. Do not overfill. Avoid spilling into air vent hole.

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air vent max-
Close the lid. Lid must be fully closed until it clicks in order to seal.
-
Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full.
This prevents excessive frothing during the next wash cycle. The indicator light will go out a few moments after the dishwasher door is shut.
Tip: For easier pouring, remove lid from the rinse aid bottle.
NOTICE: Do not fill the rinse aid dispenser 29 with detergent. Doing so will damage the dishwasher.
Setting the amount of rinse aid used
The amount of rinse aid to be dispensed can be set from r:00 to r:06. Set the amount of rinse aid to be dispensed to r:05 to obtain a very good drying result. Do not change the amount of rinse aid unless there are streaks or water stains on the utensils. Set a lower level to avoid streaks. Set a higher level to avoid water stains.
Set the amount of rinse aid as follows:
- Open the door.
- Press on ON/OFF button 1.
- Press the Setup button for 3 seconds until H:00 is shown on the display window 5.
- Keep pressing the Setup button until the rinse aid setting, r:05 is displayed.
- Change the setting with the setting buttons + - 6.
- Press and hold the Setup button for 3 seconds. The chosen setting has now been stored.
Note: Do not change the amount of rinse aid unless there are streaks (select lower setting) or water stains (select higher setting) visible on the utensils.
Turning off rinse aid indicator
Proceed as described in the section "Setting the amount of rinse aid used" and set value to r:00 . The rinse aid indicator is now turned off.
NOTICE: Using no rinse aid or setting the dispenser to r :00 may result in longer cycle times consuming more energy and water. The higher temperatures and longer cycle times can damage fine china or glassware.
Loading the Dishwasher
Dishware material
Note: Before using your dishwasher for the first time, check the information in this section. Some items are not dishwasher-safe and should be hand washed; others require special loading.
Recommended Precaution
| Aluminum Colored anodized aluminum may fade over time. Minerals in your water may cause the aluminum to darken or spot. This can usually be removed with a soap-filled steel wool pad. | |
| China, Crystal, Stoneware | Some hand-painted utensils may discolor, fade or spot. Hand wash these utensils. Position fragile glassware so that it will not topple over or come in contact with other utensils during the wash cycle. |
| Glass Make sure to use dishwasher-safe glass. Milk glass may discolor or become yellow. | |
| Non-stick Coatings Apply a light coating of vegetable oil to non-stick surfaces after drying. | |
| Plastics Make sure the plasticware is dishwasher-safe. | |
| Stainless Steel, Sterling Silver and Silver Plates | Load these so they do not come in contact with other metals, stainless steel dishwasher tank walls or the inner door. |
| Not Recommended | Reason |
| Acrylic Crazing or small cracks through-out the acrylic, may occur. | |
| Adhesive-Joined Pieces | Adhesives that join materials such as plastic, wood, bone, steel, copper, tin, etc. may loosen. |
| Bone-Handled Utensils | Handles may separate. |
| Iron Iron will rust. Hand wash and dry immediately. | |
| Non-Dishware Items | Your dishwasher is intended for use in cleaning ONLY standard household dishware and kitchen-ware. |
| Pewter, Brass, Bronze | These items will tarnish. Hand wash and dry immediately. |
Loading the racks
For best dishwashing results, observe the following when loading the dishwasher:
- Do not pre-wash items with loosely attached food soil.
- Remove all food particles, bones, toothpicks and excessive grease.
- Pre-treat items having burned-on, baked-on or starchy soils.
- Load dishes in the dishwasher racks so the insides of bowls, pots and pans are facing the spray arms.
- Avoid nesting and contact points between dishes.
- Separate items of dissimilar metals. Use care to not block movement of the spray arms.
- Only wash household dishware and kitchenware rated as dishwasher-safe.
Refer to the Dishware Materials section for more information about dishware suitability.
NOTICE: To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.
Loading the upper rack
Ensure items do not protrude through the bottom of the racks and block the spray arms.
Note: When pushing the upper rack 20 into the dishwasher, push it until it stops against the back of the tub so the upper rack spray arm 22 connects to the water supply at the back of the tub. Do not push racks in using the door.
Loading the lower rack
Place large items in the lower rack [28] . Load pots, pans and bowls upside down. Do not block the vent hole [24] with tall baking sheets. Load these items on the right side of the dishwasher.
Loading patterns
Loading the lower rack
Adjusting the glassware supports

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Diagram illustrating fluid flow between a valve and a spring, showing directional movement with arrows indicating flow direction.Slide the supports along the curve and up to the desired level. Check to make sure both sides of the support are in the same level.
Choosing the right level for supports

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Two-panel illustration of a laboratory apparatus with coiled tubing and a bulb-like structure (no text or symbols)Position the supports at the level which provides the most stability to the glasses while tilted at a slight angle. For stemware, be sure the stem rests in a groove.
Load front row first

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Line drawing of a wire basket with circular objects on its sides (no text or symbols)For best results, always load the front row first. When unloading, start with the back row.
Loading with all stemware

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Illustration of a basket filled with eggs and rice balls, no text or symbols presentLoading with mixed glassware

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Illustration of a metal basket filled with various food items, no text or symbols visibleSuggested loading pattern for upper rack

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Illustration of a multi-tiered kitchen appliance basket with cutlery and utensils (no text or symbols)Unloading the dishwasher

CAUTION
Dishes can be very hot immediately after cycle ends. Open the door slightly and allow dishes to cool for a few minutes before unloading.
Note: Dishes are more likely to chip when unloading before cooling.
When unloading the dishwasher, to prevent water from dripping onto dry dishes, unload the lower rack [28] first. Next, unload the silverware basket [21] followed by the upper rack [20], and then the third rack (if equipped).
RackMatic®
The height of the upper rack 20 can be adjusted in 3 steps to create more space for larger items in the lower rack.
- Pull the upper rack out of the dishwasher until it stops.
- To lower the rack, push the RackMatic® lever inward.
- To raise the rack, hold the basket on the sides of the upper rack and lift it up.

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1 2 3Note: Check spray arm for clearance after adjustment.
Removing/Installing upper rack with Rackmatic®

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Diagram of an open kitchen appliance showing internal components and a blue arrow indicating a flow or movement (no text or symbols present)Removing upper rack 20
- Pull out upper rack all the way (1).
- Lift front rollers over the stopper hook of the rail (2).
- Pull out upper rack forwards and upwards so that the upper and lower rollers of the rack slide over the stopper hooks of both rails (3).

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Diagram showing three sequential steps of a vehicle suspension system with labeled arrows 1, 2, and 3.Installing upper rack 20
- Pull out upper rack rails all the way (1).
- Insert upper rack at an angle. Make sure that the stopper hooks of both rails slide in between the upper and lower rollers on the rear side of the rack (2).
- Slide upper rack in and lift the upper rollers over the front stopper hooks of both rails (3).
- Push in upper rack (4).

flowchart
graph TD
A["Step 1: Initial component"] --> B["Step 2: Internal structure with arrows indicating motion"]
B --> C["Step 3: Internal structure with arrows indicating motion"]
C --> D["Step 4: Final assembly with internal components"]
Detergent
Use only detergent specifically designed for dishwashers. For best results, use fresh powdered dishwashing detergent or detergent tabs.
NOTICE: To avoid damage to dishwasher or dishware:
- Do not use hand dishwashing products in your dishwasher.
- Do not use too much detergent if your water is soft. Using too much detergent with soft water may cause etching in glassware and fine china.
- To best protect glassware, use a wash cycle with low temperatures or a specific glass-care cycle (depending on the model) and use a detergent that includes etch protection.
This dishwasher uses less water than most, therefore, less detergent is required. With soft water, 1 tablespoon (15 ml) of detergent will clean most loads. The detergent dispenser cup has lines that measure detergent to 1 tablespoon (15 ml) and 1.75 tablespoons (25 ml). 3 tablespoons (45 ml) of detergent will completely fill the detergent dispenser.
Note: If you do not know the hardness of your water supply, use 15 ml of detergent. Increase the amount if necessary to the least amount required to get your kitchenware clean.
Use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended in the following table.
| Wash Cycle Hard Water/Heavy Soil | MediumWater/MediumSoil | Soft Water/Little Soil | |
| Auto 3 tbsp(45 ml) | 1.75-3 tbsp(25-45 ml) | 1-1.75 tbsp(15 - 25 ml) | |
| Normal 1.75-3 tbsp(25 - 45 ml) | 1.75 tbsp(25 ml) | 1-1.75 tbsp(15 - 25 ml) | |
| Glass 1.5-2.75tbsp(22 - 40 ml) | 1.35-1.75tbsp(20 - 25 ml) | 1-1.5 tbsp(15 - 22 ml) | |
| Star Speed 1.75 tbsp(25 ml) | 1-1.75 tbsp(15 - 25 ml) | 1 tbsp(15 ml) | |
| 1 Hour 1.75 tbsp(25 ml) | 1-1.75 tbsp(15 - 25 ml) | 1 tbsp(15 ml) | |
| Quick 1.75 tbsp(25 ml) | 1-1.75 tbsp(15 - 25 ml) | 1 tbsp(15 ml) | |
| Rinse | none | none | none |
Adding detergent
- If the detergent dispenser 30 is still closed, push the button 31 to open it.
Note: Make sure the detergent dispenser is dry and clear of detergent residue.

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Illustration of a hand inserting a device into a mobile phone (no text or symbols visible)- When using detergent tabs, lay them such that they do not come in contact with the cover, insert a detergent tab flat, not on its side.
Note: Do not place detergent tabs or utensils in the detergent tab tray 23. Place tabs or other detergent forms directly in the detergent dispenser 30.

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Illustration of hands inserting a device into a tray with icons (no text or symbols)Pour detergent into the detergent dispenser 30 only. Do not overfill the detergent dispenser.

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max. 3 tbsp (45 ml) 1.75 tbsp (25 ml) 1 tbsp (15 ml)Dosage: see manufacturer's instructions on the packaging.
- Close the lid by placing the finger on the lid as shown. Slide the lid closed and press down firmly until it clicks.

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CLICKThe detergent dispenser will open automatically at the ideal time for the set cycle. The powder or liquid detergent is distributed in the appliance and is dissolved, detergent tabs will fall into the detergent tab tray [23] where it dissolves during the cycle.
Tip: If the dishware is only lightly soiled, slightly less than the indicated amount of detergent is usually adequate.
Dishwasher Cycles
Note: In order to save energy, it is recommended to set the Auto Power Off feature to “after one minute.”
| Wash cycle Recommended use Possible wash cycle option | ||
| Auto * Smartest cycle, with most flexible soil sensing, which is ideal for mixed dishware and food soils. | all | |
| Normal *(see note at bot- tom of table) | Recommended for daily, regular or typical use to completely wash a full load of normally soiled dishes. | allNote: : In order to obtain optimal perfor- mance with minimum energy consumption, it is recommended to disable all available options and settings, except Auto Power Off- set to “after one minute.” |
| Glass Best for stemware, glasses and other delicate dishware, this cycle cleans at a lower temperature to protect dishes. | all except Sanitize | |
| Star Speed A full hot water cycle in 20 minutes - the fastest in the industry. Innovative water-preheating allows you to wash multiple loads, back to back, to com- plete your washing needs in record time. For best results, run this cycle with lightly soiled dishes and use liquid or powder detergent. | Delay, Extra Dry | |
| 1 Hour Cleans freshly soiled dishes with easy to remove soils. This cycle reduces cycle time while still including drying. | Delay, Extra Dry, Extra Shine | |
| Quick Cleans lightly soiled dishes and reduces overall wash time to 30 minutes. | Delay, Extra Dry, Extra Shine | |
| Rinse Use this cycle if you need to rinse dishes to avoid odors. Place unrinsed dishes inside the dish- washer and select the Rinse cycle. Uses less water than hand rinsing and very low energy. | Delay | |
*The cycle is sanitized when Sanitize option is used.
Note: The Energy Guide label was based on the Normal soil sensing cycle as follows: The unit was tested without any rinse aid (liquid) in the rinse aid dispenser [29] . A single dose of detergent was inserted into the detergent dispenser [30] , with no detergent being used in the prewash. The unit was not subjected to truncated testing per the definitions in the test procedure. We recommend that dish loads such as the one in the energy certification test have the rack position set in the highest position.
Dishwasher Cycle Options
PowerBoost®
Perfect for a mixed load. You can wash very soiled pots and pans in the lower rack together with normally soiled utensils in the upper rack. The spray pressure in the lower rack is intensified, the rinsing temperature is increased slightly.
Half Load
Can reduce water consumption when washing small, lightly soiled loads that fill approximately half or less of the dishwasher's capacity.
Sanitize
Increases the temperatures and retains them for an extra long time to obtain a defined disinfecting performance. Continuous use of this function increases the hygiene status. This additional option is ideal for cleaning items such as chopping boards and baby bottles.
Using the Sanitize option may also improve drying. The cycle time and energy usage may be increased.
Extra Dry
An increased temperature during the final rinse and an extended drying phase ensure that plastic parts dry better. There is a slight increase in the energy consumption.
Extra Shine
Produces superior results for shiny glasses and dishes, with a slight increase in water usage. For best results, use with rinse aid.
Wash Cycle Information
To save energy, this dishwasher has EcoSense where the sensors in the dishwasher automatically adjust the cycle length, temperature and water changes based on the amount of food soil and the incoming water temperature. The “Smart Control” makes decisions that can cause the cycle time and water usage to adjust intermittently. Wash cycle times are based on 120^ F ( 49^ C) water supply. If your household water supply is different than 120^ F ( 49^ C), your dishwasher’s cycle times may be impacted.
Note: Only sanitizing cycles have been designed to meet the requirements of Section 6 of the NSF/ANSI 184 Standard for Residential Dishwashers for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, to imply that all cycles have passed sanitization performance tests.
| AUTO | Normal | Glass | StarSpeed | 1 | Hour | Quick | Rinse | |
| Cycle time in min. | 105 - 129 | 130 - 135 | 80-85 | 20 | 60 | 35 | 9 | |
| Water cons. in L (gal) | 10.8-22(2.9-5.8) | 9.1-21.2(2.4-5.6) | 9-14.2(2.4-3.8) | 5.5 (1.5) | 14.3 (3.8) | 10.3 (2.7) | 4.1 (1.1) | |
| Wash temp. in °F (°C) | 127-131(53-55) | 113-131(45-55) | 113-122(45-50) | 122 (50) | 122 (50) | 113 (45) | incoming | |
| Rinse temp. in °F (°C) | 153-162(67-72) | 147-156(64-69) | 144 (62) | 135 (57) | 158 (70) | 126 (52) | incoming | |
| Power Boost | ||||||||
| Cycle time in min. | 120-145 | 145-150 | 95-100 | N/A | N/A | N/A | N/A | |
| Water cons. in L (gal) | 11.2-22(3-5.8) | 9.1-21.2(2.4-5.6) | 9-14.2(2.4-3.8) | N/A | N/A | N/A | N/A | |
| Rinse temp. in °F (°C) | 153-162(67-72) | 147-156(64-69) | 144 (62) | N/A | N/A | N/A | N/A | |
| Half Load | ||||||||
| Cycle time in min. | 95-115 | 115-120 | 75-80 | N/A | N/A | N/A | N/A | |
| Water cons. in L (gal) | 8.1-14.4(2.1-3.8) | 10.8-13.9(2.9-3.7) | 9-12.2(2.4-3.8) | N/A | N/A | N/A | N/A | |
| Rinse temp. in °F (°C) | 158-162(70-72) | 162 (72) | 144 (62) | N/A | N/A | N/A | N/A | |
| Sanitize | ||||||||
| Cycle time in min. | 140-155 | 140-155 | N/A | N/A | N/A | N/A | N/A | |
| Water cons. in L (gal) | 10.8-22(2.9-5.8) | 9.1-21.2(2.4-5.6) | N/A | N/A | N/A | N/A | N/A | |
| Rinse temp. in °F (°C) | 162 (72) | 162 (72) | N/A | N/A | N/A | N/A | N/A | |
| Extra Dry | ||||||||
| Cycle time in min. | 140-155 | 140-155 | 110-115 | 30 90 | 65 N/A | |||
| Water cons. in L (gal) | 10.8-22(2.9-5.8) | 9.1-201.2(2.4-5.6) | 9-14.2(2.4-3.8) | 5.5 (1.5) | 14.3 (3.8) | 10.3 (2.7) | N/A | |
| Rinse temp. in °F (°C) | 162 (72) | 162 (72) | 162 (72) | 135 (57) | 162 (72) | 162 (72) | N/A | |
| Extra Shine | ||||||||
| Cycle time in min. | 115-139 | 130-135 | 75-85 | N/A | 70 | 50 | N/A | |
| Water cons. in L (gal) | 14.1-25.3(3-4.7) | 9.1-21.2(2.4-5.6) | 12.5-15.8(3.3-4.2) | N/A | 17.6 (4.6) | 13.6 (3.6) | ||
| Rinse temp. in °F (°C) | 136 (58) | 154-156(68-69) | 145 (63) | N/A | 158 (70) | 126 (52) | N/A | |
Operating the Dishwasher
Note: With hidden controls, the door must be opened before changing settings and closed after changing settings.
WARNING
RISK OF INJURY
To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
To reduce risk of injury, do not allow children to play in or on the dishwasher.
When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.
Protection against unintentional operation
Your dishwasher is equipped with a function that helps to prevent unintentional operation (e.g. by children).
After starting the dishwasher, the dishwasher door has to be closed within 4 seconds, otherwise the operation will be paused. There will be a signal on the control panel advising you to press the Start button again and close the door.
This function will be activated when:
- pressing Start to begin a wash cycle
- setting Delay time and pressing Start
- opening the door while Delay time is active
- opening the door during a wash cycle.
Note: This function cannot be deactivated.
Operating the touch buttons
Buttons are sensitive and should be touched gently. Avoid any grease or food particles resting on the buttons as they could activate the dishwasher.
Wiping and cleaning can also activate the dishwasher. For best results, use bare, clean hands when touching the buttons.
To clean the touch buttons wipe them with a dry or slightly damp cloth.
Changing the settings
The dishwasher has been preset with certain settings for your convenience. You can change these factory settings.
Here's how to change the settings:
- Switch on ON/OFF switch 1.
- Press and hold the setup 3 sec. button for 3 seconds. In the display window 5 you will see H:0... and set.
- Press the setup 3 sec. button to access the individual settings.
- Adjust the setting using the buttons - and + 6.
- Press and hold the setup 3 sec. button for 3 seconds. The chosen setting has now been stored in your dishwasher.
AquaSensor
The AquaSensor is an optical measuring device which measures the cleanliness of the rinse water.
The AquaSensor is used according to the wash cycle. If the AquaSensor is active, “clean” rinse water can be transferred to the next rinse and water consumption can be reduced by 0.8–1-5 gal (3–6 liters). If the rinse water is not yet clear, the water is drained and is replaced with fresh water. In the automatic wash cycles the temperature and running time can also be adjusted to the degree of soiling.
Sensor setting
In its automatic programs the appliance uses sensors to optimise their operation. The sensors adjust the strength of the automatic programs according to the amount and type of soiling. You can choose from three levels of sensitivity for the sensors.
Sensor setting SE:00: This setting is ideal for a mixed load and heavily soiled utensils, but it also saves energy and water.
Sensor setting SE:01: This setting adjusts the programme strength for the effective removal of food remnants, even if the amount of soiling is low. The energy and water consumption is adjusted accordingly.
Sensor setting SE:02: This setting adjusts the program strength for difficult conditions of use, for example firmly dried on food remnants. This setting is recommended if you are using biological or eco detergents which contain smaller quantities of active agents. The energy and water consumption is adjusted accordingly.
Time display
When a wash cycle is selected the remaining wash cycle time is shown on the display 5.
The wash cycle time is determined during the wash cycle by the water temperature, the amount of dishes, as well as the degree of soiling and may vary (depending on the selected wash cycle).
Delay Start
You can delay the start of the cycle in one hour increments up to 24 hours.
h:01 1 hour delay
h:24 24 hours delay
To set Delay start:
-
Open the door and press the On/Off button 1. Select a cycle.
-
Press the Delay button from the wash cycle options 9 until the displayed time corresponds with your requirements.
-
Press the Start button 10 to activate Delay start.
To cancel Delay start:
-
Open the door and press the Delay button until h:00 is indicated on the digital display 5.
-
Press the Start button 10 to save setting.
Wash cycle end
The wash cycle has ended when the display 5 reads 0:00.
If the signal tone has been set, the wash cycle end is also indicated by a buzzer.
SL:00 Off
5L:01 low
SL:02 medium
SL:03 loud
Auto power off
To save energy, the dishwasher is switched off 1 minute after the cycle ends. You can also change this setting.
Possible settings are:
- P:00: The dishwasher does not switch off automatically.
- P:01: The dishwasher switches off after 1 minute.
• P:02: The dishwasher switches off after 2 hours.
Switching off the appliance
Short time after the end of the wash cycle:
- Open the door.
- Switch off On/Off button 1.
- Turn off water supply.
- Remove the utensils when they have cooled down.
WARNING
RISK OF INJURY
To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
To reduce risk of injury, do not allow children to play in or on the dishwasher.
When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.
Interrupting the wash cycle
CAUTION
Expansion (overpressure) may cause the appliance door to open and/or water to escape! If the door was opened on an appliance which has a hot water connection or is heated, always leave the door ajar for several minutes and then close.
- Open the door.
- Switch off On/Off switch 1.
The LED's go out. The wash cycle is saved. - To continue the wash cycle, switch on the On/Off switch 1 again.
- Close the door.
Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Press the Start button again and close the appliance door.
Cancel a cycle (Reset)
- Open the door and press and hold Start button 10 for approximately 3 seconds until the display reads 0:01, then close door again.
- Wait about 1 minute while the dishwasher drains.
- Open the door and press the On/Off button 1.
Changing the wash cycle
When the Start button 1 has been pressed, the wash cycle cannot be changed. The only way a wash cycle can be changed is by terminating the wash cycle (Reset).
Intensive drying
The final rinse uses a higher temperature which improves the drying result (be careful if you have delicate dishware or utensils). The running time may increase slightly. You can switch the function ExtraDry on d:01 or off d:00.
InfoLight® \*
While the wash cycle is running, a light spot shines on the floor under the appliance door. Do not open the appliance door until the light point is no longer visible on the floor. If the appliance door is not completely closed, the light spot flashes. In darkened rooms, some light scattering may be visible; this is normal.
You can switch the Infolight on 1:01 or off 1:00.
* optional feature which may or may not be included with your dishwasher.
Time Remaining Power Beam® (Optical display while the wash cycle is running) \*
While wash cycle is running, an optical display (time remaining alternating with cycle indicator images) is projected onto the floor under the appliance door. You can switch the optical display on 5:01 or off 5:00.
All time remaining displays

Pre-wash

Cleaning

Rinsing

Drying
* optional feature which may or may not be included with your dishwasher.
Care and Maintenance
A regular inspection and maintenance of your machine will help to prevent faults. This saves time and prevents future problems.
Cleaning the dishwasher
- Regularly wipe the front of the appliance with a damp cloth - water and a small amount of liquid soap is adequate.
- For stainless steel appliances (excluding black stainless), use a stainless steel polish to seal and protect the surface.
- Clean the outer edges of the inside door panel regularly to remove debris that may collect from normal loading. If spots begin to appear on the stainless steel, make sure the rinse agent is full and functioning properly.
- Clean the door seal regularly with a damp cloth to remove food particles that may collect from normal loading and cause odor. A soiled door seal may not seal properly.
NOTICES
- Never use a steam cleaner to clean your dishwasher. The manufacturer is not liable for any resulting damage.
- Do not use sponges as they could scratch the surfaces.
- Do not use bleach-based cleaners or wipes as they could damage the surface or printing.
- Do not use stainless steel polish on a black stainless finish.
WARNING
Use caution when removing parts for cleaning as some debris may be sharp.
Filters
Filter components
The filter system 27 consists of three parts.

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A B CA Large Object Trap
Prevents objects that should not be placed in your dishwasher from damaging the dishwasher pump system or clogging your household drain.
B Flat Fine Filter
Prevents food particles from entering the wash chamber and directs particles toward the micro filter.
C Micro Filter
Directs the smallest of particles to the household plumbing drain.
Cleaning intervals
The filter system 27 is designed to minimize maintenance while providing premium cleaning performance and minimum energy consumption.
Depending on use habits and water hardness, the filter system will require some maintenance to sustain premium cleaning performance.
Your filter system may need to be cleaned when:
- You notice food soils remaining on the filter system or objects trapped in the Large Object Trap.
- A drop in cleaning performance or a gritty film forms on the dishware.
When washing normally attached food soils that have been scraped before loading, in a household that runs the dishwasher every other day, your filter should be cleaned:
Cleaning interval Usage
3-6 times a year light to average use
8-12 times a year heavy use
Note: Clean the filter after washing loads with large amounts of food soils or loads with a heavy starch content to maintain optimal performance.
To check or clean the filter system:
- After each wash cycle check the filters for residue.
- Unscrew the Large Object Trap as illustrated and remove the entire filter system.

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Technical diagram showing a mechanical component with labeled parts and directional arrows indicating motion or flow.- Remove the microfilter from the fine filter for easier cleaning.

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Mechanical assembly diagram showing a gear-like component with a blue arrow indicating downward motion (no text or symbols present)- Rinse the filters under running water and use a soft brush to clean.
Note: do not use abrasive brushes or steel wool, etc., as they may damage the filter.
- Reinstall the filter system in reverse sequence and lock into place by screwing the Large Object Trap until the marking arrows align.
Spray arms
Limescale and contaminants in the rinsing water may block nozzles and bearings on the spray arms 22 and 25 .
- Check outlet nozzles on the spray arms for blockages.
- Unscrew the upper spray arm 22 (1) and remove downwards (2).
- Remove the lower spray arm 25 upwards.

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Diagram showing a mechanical device with two blades and directional arrows indicating rotation or movement.- Clean spray arms under running water.
- Re-engage or screw on spray arms.
Drain pump
Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case:
WARNING
Use caution when removing parts for cleaning as some debris may be sharp.
- Disconnect the appliance from the power supply.
- Take out upper rack 20 and lower rack 28 .
- Remove the filters 27.
- Scoop out standing water - use a sponge if necessary.
- Using a spoon, pry off the pump cover (as shown) until it clicks, then grip the cover and pull upward until it resists and then pull forward (1). Remove cover completely.

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Mechanical assembly diagram showing a tool interacting with a circular component (no text or symbols visible)- Check inner compartment and remove any foreign objects.
WARNING
Use caution when removing parts for cleaning as some debris may be sharp.
- Place pump cover in the original position (2) and press down until it engages (3).

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2 3 Click- Place cover in the original position, press down and engage.
- Reinstall filters.
- Re-insert racks.
Note: The drain pump will not work properly if the drain pump cover is not snapped in completely until it clicks.
Preparing your unit for vacation
NOTICE: Before leaving for vacation during warmer weather, besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher. Do not leave soiled dishware in unit and leave door slightly open. During colder weather, please follow the instructions for winterizing your unit below.
Winterizing your unit
NOTICE: If your dishwasher will be unused for a period of time in a location that experiences freezing temperatures (holiday home or through a vacation period), have your dishwasher winterized by a professional service.
Troubleshooting
Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The following information may help you with a dishwasher problem without involving a repair professional.
Note: If the appliance stops during dishwashing or does not start for any obvious reason, first run the cancel wash cycle function (Reset).
WARNING
IMPROPER REPAIRS OR USE OF NON-ORIGINAL REPLACEMENT PARTS MAY CAUSE
CONSIDERABLE DAMAGE AND PUT THE USER AT CONSIDERABLE RISK
Always have repairs carried out by authorized technicians. If a component has to be replaced, always use original replacement parts.
Error message
Some faults are indicated at the top of the display window 5 and on the front display * 13 and possible remedies are offered (for example Filter system soiled (E22) ->Clean filters).
* optional feature which may or may not be included with your dishwasher.
Fault table
Fault Cause Remedial action
| Error code E:18 is lit. | Supply hose kinked. Install supply hose without kinks. | |
| Tap turned off. Turn on the tap. | ||
| Tap jammed or calcified. Turn on the tap. | Flow rate must be min. 10 l/min. when water supply is open. | |
| Error code E:07 is lit. | Intake opening (on right inside of appliance) covered by dishes. | Arrange dishes so that the intake opening is not obstructed. |
| Error code E:22 is lit. | Filters 27 are soiled or blocked. | Clean filters. |
| Error code E:24 is lit. | Waste-water hose kinked or blocked. | Install hose without kinks, remove any residue. |
| Siphon connection still sealed. Check connection to siphon and open if required. | ||
| Cover on the drain pump loose. Lock cover correctly. | ||
| Error code E:25 is lit. | Drain pump blocked or cover on the drain pump is not locked in position. | Clean pump and lock cover correctly. |
| Error code E:27 is lit. | Supply voltage too low. Not an appliance fault, have the mains voltage and electrical installation checked. | |
| A different error code is indicated on the digital display.(E:01 to E:30) | A technical fault has probably occurred. | Switch off appliances with the ON/OFF switch 1. After a short time restart the appliance.If the problem recurs, turn off the tap and pull out the mains plug.Call customer service and mention the error code. |
| Refill indicator for salt 4 and/or rinse-aid 3 is lit. | No rinse aid. Refill rinse aid. | |
| No salt. Refill with special salt. | ||
| Sensor does not detect salt tablets. Use different special salt. | ||
| Refill indicator for salt 4 and/or rinse-aid 3 is not lit. | Refill indicator switched off. Activation/deactivation. | |
| There is still enough special salt/ rinse aid available. | Check refill indicator, levels. | |
| Water is left in the appliance at the end of the wash cycle. | Filter system or area under the filters 27 is blocked. | Clean filters and area underneath. |
| Wash cycle has not ended yet. Wait until wash cycle ends or reset. | ||
Fault Cause Remedial action
| Dishes not dry. No or too little rinse aid in the dispenser. | Refill rinse aid. | |
| Wash cycle selected without drying. | Select wash cycle with drying. | |
| Water collecting in depressions on the dishes and silverware. | Arrange dishes in a sloping position, arrange affected dishes as sloping as possible. | |
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| The combined detergent used has a poor drying performance. | Use different combination detergent with better drying performance. Use of rinse aid also increases the drying performance. | |
| extraDry to increase drying not activated. | Activate extraDry. | |
| Dishes were removed too early or drying process had not ended yet. | Wait until wash cycle ends or wait until 30 min after wash cycle ends before removing dishes. | |
| The eco rinse aid used has a limited drying performance. | Use a commercial brand of rinse aid. Eco products may have limited effectiveness. | |
| Plastic dishes not dry. Special properties of plastic. Plastics do not dry well because they do not hold heat. | ||
| Silverware not dry. Silverware not arranged properly in the silverware basket. | Separate silverware if possible, prevent contact points. | |
| Silverware not arranged properly in the third rack. | ||
| Appliance interior wet after rinse cycle. | No appliance fault. Dishwashers us “condensation drying,” where humid air condenses on tub walls so it can drain and be pumped out. | |
| Food soils on the dishes. Dishes placed too closely together, racks overfilled. | Arrange dishes with adequate clearance between them ensuring that the spray jets can reach the surface of the dishes. Prevent contact points. | |
| Spray arm rotation obstructed. Arrange dishes so that the spray arm can rotate without obstruction. | ||
| Spray arm nozzles are blocked. Clean the spray arm nozzles. | ||
| Filters [27] dirty. | ||
| Filters [27] inserted incorrectly and/or not engaged. | ||
| Rinse wash cycle too weak. Select a more intensive rinse cycle. Increase sensitivity of the sensors. | ||
| Dishes precleaned too intensely; sensors therefore decide on weak wash cycle sequence. Stubborn soiling cannot be completely removed. | ||
| Tall narrow containers in corner areas are not rinsed adequately. | ||
| Upper rack [20] on right and left not set to same height. | ||
Fault Cause Remedial action
| Dishwasher seems to run a long time. | Incoming water is not warm enough. | Before starting a cycle, run hot water faucet at the sink closest to the dishwasher. |
| Cycle time can vary due to soil and water conditions. | Sensors in the dishwasher automatically increase the cycle time to ensure a good wash when heavy soil is detected. | |
| Rinse aid dispenser [29] is empty. | Add rinse aid. | |
| Dishwasher connected to cold water supply. | Verify dishwasher is connected to hot water supply plumbing. | |
| Note: : Check the typical wash cycle length. | ||
| Detergent residue. | Detergent dispenser cover [30] blocked by dishes and therefore does not open fully. | Dishes must not be placed above the detergent tab tray [23]. These may block the lid of the detergent dispenser and prevent it from opening fully.Do not place dishes or fragrance dispenser in the detergent tab tray. |
| Detergent dispenser cover [30] blocked by the detergent tab. | Detergent tab must be inserted flat and not upright. | |
| Detergent tab used in the quick or short wash cycle. | Dissolving time of detergent tab too long for a quick or short wash cycle. | |
| Dissolving time of the detergent is not reached in the selected short wash cycle. | Use a detergent powder or select a more intensive wash cycle. | |
| Washing effect and dissolving performance are reduced after a prolonged storage time or detergent is very lumpy. | Change detergent. | |
| Water stains on plastic parts. | Droplet formation on plastic surface is physically unavoidable. After drying, water stains are visible. | Use a more intensive wash cycle (more water changes).Arrange dishes in a sloping position.Use rinse aid.If required, increase softening setting. |
| Washable or water-soluble coatings in the container or on the door. | Detergent substances are deposited. These coatings cannot usually be removed with chemicals (appliance cleaner, ...). | Change detergent brand.Clean appliance mechanically. |
| If there is a “white coating” on the container floor, the water softening system has been set very low. | Increase softening setting and change detergent if required. | |
| Salt dispenser cover [26] not closed. | Close salt dispenser cover correctly. | |
| Only for glasses: Initial glass corrosion - can only apparently be wiped off. | See “Glass and silverware damage”. | |
| White limescale on the dishes, tub, racks or door. | White residue coats dishwasher interior and racks wheels squeak from lime scale deposits in hard water. | Use dishwasher cleaner every few months.If dishwasher has a water softener, increase the setting. |
| Hard water kept 3 in 1 detergent or bio/eco detergent from being effective. | Use separate dishwasher detergent, rinse aid and dishwasher softener salt (if dishwasher has a softener). | |
| Underdosing of detergent. Use more detergent or change to a more effective detergent. | ||
| Rinse temperature is too low. Select a more intensive wash cycles with higher washing temperatures. | ||
Fault Cause Remedial action
| Tea or lipstick residue on the dishes. | Too low rinsing temperature. Select wash cycle with higher washing temperature. | |
| Too little or unsuitable detergent. Use suitable detergent at correct dosage. | ||
| Dishes precleaned too intensely; sensors therefore decide on weak wash cycle sequence. Stubborn soiling cannot be completely removed. | Do not prerinse dishes. Remove only large food soils.Increase sensitivity of the sensors.Recommended wash cycle "Regular". | |
| Colored (blue, yellow, brown), film in the dishwasher or on stainless steel cutlery/cookware. | Film from mixture of food and mineral deposits. | Can be partly removed with dishwasher cleaner or by mechanical cleaning. |
| Film formed by oxidation of silver or aluminum cookware. | Can be partly removed with dishwasher cleaner or by mechanical cleaning. | |
| Colored (yellow, orange, brown), easily removable film inside the appliance (mainly in the floor area). | Soapy film from mixture of food and hard water. | Use water softener* - refill with salt or increase setting where necessary. Use dishwasher detergent instead of a 3 in 1 or Eco detergent. |
| Plastic parts stained or discolored. | Plastic parts inside the appliance may become discolored during the service life of the dishwasher. | Discoloration is normal and will not impair the function of the dishwasher. |
| Too low rinsing temperature. Select wash cycle with higher washing temperature. | ||
| Dishes precleaned too intensely; sensors therefore decide on weak wash cycle sequence. Stubborn soiling cannot be completely removed. | Do not prerinse dishes. Remove only large food soils.Increase sensitivity of the sensors.Recommended wash cycle "Regular". | |
| Removable streaks on glasses, glasses with metallic appearance and silverware. | Too much rinse aid. Set rinse aid amount to lower setting. | |
| No rinse aid added or setting too low. | Add rinse aid and check dosage (recommended setting 4-5). | |
| Detergent residue in the final rinse wash cycle section. Detergent dispenser cover blocked by dishes (cover does not open fully). | Detergent dispenser cover must not be obstructed by dishes.Do not place dishes or fragrance dispenser in the detergent tab tray. | |
| Dishes precleaned too intensely; sensors therefore decide on weak wash cycle sequence. Stubborn soiling cannot be completely removed. | Do not prerinse dishes. Remove only large food soils.Increase sensitivity of the sensors.Recommended wash cycle "Regular". | |
| Initial or existing, irreversible clouding of glass. | Glasses not dishwasher-proof, only suitable for dishwasher. | Use dishwasher-proof glasses.Avoid long steam phase (standing time after wash cycle ends).Use wash cycle at lower temperature.Set water softening system according to the water hardness (if required one setting lower).Use detergent with glass protection component. |
| Rust spots on the silverware. | Silverware not adequately rust-resistant. Knife blades are frequently more severely affected. | Use corrosion-resistant silverware. |
| Silverware will also rust if rusting parts are rinsed at the same time (pan handles, damaged utensil baskets, etc.). | Do not wash rusting parts. | |
| Salt content in the rinsing water too high, as salt dispenser lock not fastened firmly or salt was spilled while being refilled. | Fasten salt dispenser lock firmly or remove spilled salt. | |
Fault Cause Remedial action
| Appliance cannot be switched on or operated. | Malfunction. Disconnect appliance from the power supply; pull out the mains plug or switch off the fuse. Wait at least 5 seconds, then connect the appliance to the power supply. | |
| Appliance does not start. Mains fuse may have been blown or circuit breaker tripped. | Check mains fuse or circuit breaker. | |
| Door may not be properly latched. Press the main power switch to turn unit on. | ||
| Unit may not be turned on. Shut door completely. | ||
| Delay start may be engaged. To reset, refer to “Delay start” section in this manual. | ||
| Child lock is activated. Deactivate the child lock. Refer to “Child Lock” section in this manual if applicable. | ||
| The door may have been closed without first selecting a cycle. Select a cycle and close the door. | ||
| Power cord not inserted. Ensure that the power cord is plugged all the way into the back of the appliance and into the socket. Check that the socket functions. | ||
| The water supply may not be connected. Check and turn on water supply. | ||
| The appliance door has not been shut properly. Close the door. | ||
| The door has been open for more than 4 seconds after pressing the START button. Press the START button again and close the appliance door within 4 seconds (see “Protection against unintentional operation”). | ||
| Wash cycle starts automatically. | You did not wait until wash cycle ended. Perform reset. (see “Canceling the wash cycle”). | |
| Cover on the detergent dispenser cannot be closed. | Detergent dispenser or cover guide blocked by sticky detergent residue. Remove detergent residue. | |
| Detergent residue in the detergent dispenser [30] or in the detergent tab tray [23]. | Spray arms blocked by dishes, therefore detergent is not rinsed out. Ensure that the spray arms can rotate freely. | |
| The detergent dispenser was damp when filled. Pour detergent into the dry detergent dispenser only. | ||
| Appliance stops in the wash cycle or wash cycle is interrupted. | Door not closed properly. Close the door. | |
| Do not place dishes or fragrance dispenser in the detergent tab tray. Upper rack presses against the door and prevents door from being closed securely. Check whether rear panel is being pressed in, e.g. by socket or by hose holder which has not been removed. | ||
| Power and/or water supply interrupted. Restore power and/or water supply. | ||
| Filling valves making striking noises. | Depends on domestic installation, as appliance is not defective. No effect on appliance function. No remedial action possible. | |
| Knocking or rattling noise. Spray arm strikes the dishes, dishes not positioned correctly. Position dishes so that the spray arms do not strike the dishes. | ||
| Unusual foam formation. Handwash liquid in the rinse aid dispenser. | Immediately refill rinse aid dispenser with rinse aid. | |
Customer Service
Your dishwasher requires no special care other than that described in the Care and Maintenance section of this manual. If you are having a problem with your dishwasher, before calling for service please refer to the Troubleshooting Guide section of the manual. If service is necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty.
If you are having a problem with your dishwasher and are not pleased with the service you have received, please take the following steps until the problem is corrected to your satisfaction:
- Contact your installer or the Thermador® authorized service provider in your area.
- E-mail us from the customer service section of our website, www.thermador.com (USA) or www.thermador.ca (Canada)
- Call us at 800-735-4328
- Write us:
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
USA
Please be sure to include your model information as well as an explanation of the problem and the date it started. You will find the model and serial number information on the label located on the edge of the dishwasher door.
Please make a copy of your invoice and keep it with this manual. The customer may be required to show proof of purchase to validate warranty coverage.
Statement of Limited Product Warranty
What this Warranty Covers & Who it Applies to:
The limited warranty provided by BSH Home Appliances (Thermador ^® ) in this Statement of Limited Product Warranty applies only to the Thermador appliance (“Product”) sold to you, the first using purchaser, provided that the Product was purchased:
- for your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes;
- new at retail (not a display, “as is”, or previously returned model), and not for resale, or commercial use; and
- within the United States or Canada, and has at all times remained within the country of original purchase. The warranties stated herein apply only to the first purchaser of the Product and are not transferable.
Thermador reserves the right to request proof of purchase at the time any warranty claim is submitted to confirm that the Product falls within the scope of this limited product warranty.
Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Thermador to notify you in the unlikely event of a safety notice or product recall.
How Long the Warranty Lasts
Thermador warrants that the Product is free from defects in materials and workmanship for a period of seven hundred thirty (730) days (2 years) from the date of purchase. The foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.
This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish of the Product), for a period of thirty (30) days from the date of purchase or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, "As Is", or "B" stock appliances.
Extended Limited Warranty
BSH also provides these additional limited warranties:
- 5 year limited warranty on electronics: BSH will repair or replace any BSH microprocessor or printed circuit board if it proves to be defective in materials or workmanship (excludes labor charges).
- 5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack (excluding rack components), if the rack proves defective in materials or workmanship (excludes labor charges).
- Lifetime warranty against stainless steel rust through: BSH will repair or replace your dishwasher with the same model or a current model that is substantially equivalent or better in functionality, if the inner liner should rust through (excludes labor charges).
- BSH will repair or replace the stainless steel door if the door should rust through (excludes labor charges).
Repair/Replace as Your Exclusive Remedy
During this warranty period, Thermador or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If a reasonable number attempts to repair the Product have been made without success, then Thermador will replace your Product (upgraded models may be available to you, in Thermador's sole discretion, for an additional charge). All removed parts and components shall become the property of Thermador at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Thermador's sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Thermador-authorized service provider during normal business hours. For safety and property damage concerns, Thermador highly recommends that you do not attempt to repair the Product yourself, or use an unauthorized servicer; Thermador will have no responsibility or liability for repairs or work performed by a non-authorized servicer. If you choose to have someone other than an authorized service provider work on your Product, THIS
WARRANTY WILL AUTOMATICALLY BECOME NULL
AND VOID. Authorized service providers are those persons or companies that have been specially trained on Thermador products, and who possess, in Thermador's opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Thermador). Notwithstanding the foregoing, Thermador will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Thermador would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call.
Out of Warranty Product
Thermador is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro-rates, or Product replacement, once this warranty has expired.
Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that are not the direct fault of Thermador, including without limitation, one or more of the following:
- Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels);
- Any party's willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self-performed "fixing" or exploration of the appliance's internal workings);
- Adjustment, alteration or modification of any kind;
- A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations;
- Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product;
- Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
In no event shall Thermador have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses. TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT
THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/ OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BSH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.
How to Obtain Warranty Service
To obtain warranty service for your Product, you should contact the nearest Thermador authorized service center.
Table de MATIÈRES
natural_image
Illustration of a cooking process with a funnel pouring granular material into a pan, and a lid showing a wavy arrow (no text or symbols)text_image
Diagram of a device interior with labeled parts and directional arrows indicating componentstext_image
Diagram illustrating fluid flow between a valve and a coil, showing directional movement with arrows and motion indicators.natural_image
Two-panel illustration of a laboratory apparatus with coiled tubing and a bulb-like component (no text or symbols)natural_image
Line drawing of a basket with six circular objects on its side (no text or symbols)natural_image
Illustration of a wire basket filled with various oval-shaped food items, no text or symbols visible.natural_image
Illustration of a metal basket filled with various food items, no text or symbols visiblenatural_image
Illustration of a multi-tiered kitchen appliance basket with cutlery and utensils (no text or symbols)natural_image
Diagram of an open kitchen appliance showing internal components and a blue arrow indicating airflow or ventilation (no text or symbols present)text_image
Diagram showing three sequential steps of a vehicle suspension system with labeled arrows 1, 2, and 3.natural_image
Illustration of a hand inserting a device into a tablet device (no text or symbols visible)natural_image
Illustration of a hand inserting a card into a device with decorative patterns (no text or symbols)Cleaning (Nettoyage)

Rinsing (Rinçage)

Drying (Séchage)
text_image
Technical diagram showing a mechanical component with labeled parts and directional arrows indicating motion or flow.natural_image
Mechanical assembly diagram showing a bolted joint inserted into a gear-like shaft with a blue arrow indicating force direction (no text or symbols present)text_image
Diagram showing a mechanical component with labeled parts and directional arrows indicating motion or assembly.natural_image
Mechanical assembly diagram showing a tool interacting with a circular component (no text or symbols visible)text_image
2 3 ClickBSH Home Appliances Corporation 1901 Main Street, Suite 600 Irvine, CA 92614 É-U
The Home Connect module is a communication device designed to provide communication between appliances and smart devices.
This module is integrated at the factory, under direct control of B/S/H Home Appliances Corporation, and is not user serviceable or upgradable. At least 20cm separation distance should be maintained from device to user.
FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly approved could void your authority to use this equipment.
This device complies with Part 15 of the FCC Rules. Operation to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
We realize that you have made a considerable investment in your kitchen. We are dedicated to supporting you and your appliance so that you have many years of creative cooking.
Please don't hesitate to contact our STAR® Customer Support Department if you have any questions or in the unlikely event that your THERMADOR® appliance needs service. Our service team is ready to assist you.
Parts & Accessories
Parts, filters, descalers, stainless steel cleaners and more can be purchased in the THERMADOR® eShop or by phone.
USA
Service
800-735-4328
www.thermador.com/support
Parts & Accessories
www.thermador-eshop.com
Canada
Service
800-735-4328
www.thermador.ca
Parts & Accessories
AP Wagner - 800-287-1627
or
Reliable Parts - 800-663-6060
Réparation
www.thermador-eshop.com
Canada
Réparation
800-735-4328
www.thermador.ca
www.thermador-eshop.com
Canada
Servicio técnico
800-735-4328
www.thermador.ca
Piezas y accesorios
AP Wagner - 800-287-1627
O
Reliable Parts - 800-663-6060
9001282908 (9806)
Thermador


