Pop & Go 27302 - Popcorn machine Mellerware - Free user manual and instructions

USER MANUAL Pop & Go 27302 Mellerware

Thank you for choosing to purchase a Mellerware brand product. Thanks to its technology, design and operation and the fact that it exceeds the strictest quality standards, a fully satisfactory use and long product life can be assured.

1. Parts Description.

1 Top Cover
2 Kernel Spool
3 Popcorn Bowl
4 Body
5 Switch
6 Popping chamber

2. Safety advice and warnings!

Read these instructions carefully before switching on the appliance and keep them for future reference. Failure to follow and observe these instructions could lead to an accident. Clean all the parts of the product as indicated in the cleaning section, before use.

2.1. Use or working environment:

2.1.1. Keep the working area clean and well lit. Cluttered and dark areas invite accidents.
2.1.2. This appliance should not be used by children aged less than 8 years.
2.1.3. This appliance can be used by children aged from 8 years and above if they are continuously supervised.
2.1.4. This appliance can be used by people with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
2.1.5. Cleaning and user maintenance shall not be made by children.
2.1.6. Place the appliance on a horizontal, flat and stable surface with the handles, if any, positioned to avoid spillage of the hot liquids.
2.1.7. Do not use the appliance in association with a programmer, timer or other device that automatically switches it on.
2.1.8. The temperature of the accessible surfaces may be high when the appliance is in use.
2.1.9. Never submerge the appliance in water or any other

liquid or place it under running water. - If the connection to the mains has been damaged, it must be replaced, take the appliance to an authorised technical support service. Do not attempt to disassemble or repair the appliance by yourself in order to avoid a hazard.

2.1.10. Ensure that the voltage indicated on the rating label matches the mains voltage before plugging in the appliance.
2.1.11. The appliance's plug must fit into the mains socket properly. Do not alter the plug.
2.1.12. Do not force the power cord. Never use the power cord to lift up, carry or unplug the appliance.
2.1.13. Do not wrap the power cord around the appliance.
2.1.14. Do not clip or crease the power cord.
2.1.15. Do not allow the power cord to come into contact with the appliance's hot surfaces.
2.1.16. Check the state of the power cord. Damaged or tangled cables increase the risk of electric shock.
2.1.17. Do not touch the plug with wet hands.
2.1.18. Do not use the appliance if the cable or plug is damaged.
2.1.19. If any of the appliance casings breaks, immediately disconnect the appliance from the mains to prevent the possibility of an electric shock.
2.1.20. Do not use the appliance if it has fallen on the floor, if there are visible signs of damage or if it has a leak
2.1.21. Place the appliance on a horizontal, flat, stable surface, suitable for withstanding high temperatures and away from other heat sources and contact with water.
2.1.22. Keep the appliance away from flammable material such as textiles, cardboard or paper, etc.

2.2. Personal safety:

2.2.1. CAUTION: Do not leave the appliance unattended during use as there is a risk of an accident.
2.2.2. Do not touch the heated parts of the appliance, as it may cause serious burns.
2.2.3. This appliance is only for domestic use, not for industrial or professional use. It is not intended to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other types of residential environments, even in farm houses, areas of the kitchen staff in shops, offices and other work environments.
2.2.4. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

2.3. Use and care:

2.3.1. Fully unroll the appliance's power cable before each use.
2.3.2. Clean the parts that will be directly in contact with food with a soft, damp cloth and dry thoroughly. (as described in the cleaning section)
2.3.3. Place the Popcorn Maker body on a stable,

heat-resistant surface, at a height that is comfortable for the user.
2.3.4. Connect the Popcorn Maker to a suitable power supply.
2.3.5. Ensure that there is sufficient provision of fresh air around the Popcorn maker during use.
2.3.6. Do not use the power cord to switch off the appliance, first switch the off appliance by using the On/Off button, and then remove it from the mains.
2.3.7. Disconnect the appliance from the mains when not in use and before undertaking any cleaning task.
2.3.8. Do not store or transport the appliance if it is still hot.
2.3.9. Never leave the appliance unattended when in use and keep out of the reach of children, as this is an electrical appliance that heats up to high temperatures and it can cause serious burns.
2.3.10. If, for some reason, the appliance were to catch fire, disconnect the appliance from the mains power supply and DO NOT USE WATER TO PUT THE FIRE OUT.

2.4. Service:

2.4.1. Make sure that the appliance is serviced only by suitably qualified technician, and that only original spare parts or accessories are used to replace existing parts/ accessories.
2.4.2. If the power cord is damaged, the manufacturer or its service agent or a similarly qualified person must replace it in order to avoid a hazard.
2.4.3. Any misuse or failure to follow the instructions for use renders the guarantee and the manufacturer's liability null and void.

3. INSTRUCTIONS FOR USE

3.1.Before use:

3.1.1. Remove the protective film from the device (if applicable).
3.1.2. Before using the product for the first time, clean the parts that will come in contact with food

3.2 Use and care:

3.2.1 Carefully unpack the popcorn maker and remove all packaging materials before initial use.
3.2.2 Clean and dry thoroughly the top cover before use.
3.2.3 Fill the kernel spoon with popcorn kernels,80g Max capacity
3.2.4 Pour the kernels into the popping chamber.
3.2.5 Place the popcorn bowl over the body ensuring that it is lined up correctly.
3.2.6 Replace the top cover ensuring it lines up correctly.
3.2.7 Plug into mains supply.
3.2.8 Switch the On/Off switch to "I"
3.2.9 The appliance will start operating.
3.2.10 Never remove the top cover when popping is in progress.
3.2.11 When the corn has stopped popping return the switch to position "0".

3.2.12 Before starting another portion of popcorn, remove any un-popped Kernels from the popping chamber once it has cooled down.
3.2.13 Fresh corn kernels give best results. Once the pack of corn kernels is opened, it should be stored in an airtight container in the fridge.

3.3. Once you have finish using the appliance:

3.3.1 Allow the popcorn maker to cool down for at least 10 minutes before a second use or before storage.
3.3.2 Unplug the appliance from the main power supply.
3.3.3 Clean the appliance as described in the cleaning section

4 Cleaning

4.1 To clean the outer surface of the popcorn maker, use a soft damp cloth and dry it afterwards with a dry towel.
4.2 Do not use abrasive creams, steel wool or scouring pads.
4.3 Clean only after unplugging the popcorn maker from the mains supply and if the unit has cooled down completely.
4.4 Wipe the interior of the popcorn maker with a dry cloth.
4.5 Never allow any water or liquid to enter the Popcorn Maker as it will cause damage.

5. Anomalies and repair

5.1. Take the appliance to an authorised support centre if product is damaged or other problems arise.
5.2. If the connection to the mains has been damaged, it must be replaced and you should proceed as you would in the case of damage.

6. Storage

6.1. Before storing, make sure that the Popcorn Maker is cool, clean and dry.
6.2. Never wrap the cord tightly around the Popcorn maker, wrap it loosely to avoid causing damage. Store in a cool, dry place.

7. Specifications

Input: 50/60Hz

Output :1200W

Geagte Klien

50/60Hz Output :1200W

Querido cliente,

Thank you for purchasing a Mellerware product. Mellerware guarantees that your product has been thoroughly inspected and tested before being dispatched and is free from mechanical and electrical defects and complies with the applicable safety standards. With every Mellerware product purchased you get a 2 year warranty as detailed in the terms and conditions below.

First Year - 1 Year Retail Warranty:

Should defects due to faulty parts or workmanship develop, under normal use, within 12 months from the original purchase date, please return the product to the store from where it was purchased for repair free of charge. However, for the customer's convenience we will replace products where the purchase price is equal to or less than R750 incl. VAT

Second Year - 1 Year Extended Warranty

Mellerware takes pride in their product quality and therefore offer an extended 12 month warranty over and above the 1 Year Retail Warranty. Should defects due to faulty material or workmanship develop, under normal domestic use, after the 12 month period and within 24 months from the original date of purchase, please return the product postage pre-paid to Mellerware for repair. Mellerware will repair the product free of charge and return it to you directly. Mellerware will replace a product with a similar product in the same or better condition, if the repair cannot be conducted for whatever reason.

NB: The 1 Year Extended Warranty is only valid for customers who have registered their warranty online at www.mellerware.co.za within the first year after making their purchase. See overleaf for details and instructions.

Before returning your product, check the following:

• Your household mains supply socket is in good condition, working and switched on.
• The mains supply circuit is not overloaded (White trip switch on your DB board is off).
• You have read the trouble shooting guide in your Instructions for Use.
• All accessories and parts are present.

The following conditions apply:

1. Please ensure you retain your original receipt as this must be presented when making a claim under the terms of the warranty. It is impossible to determine the warranty period without your original proof of purchase, so please keep this in a safe place. (NB. Your warranty can be scanned onto the Mellerware web site for safe storage - see reverse side for details.)
2. If a refund or exchange is required the product must be complete with all accessories, parts and packaging. Missing parts will render the warranty void.
3. Upon receipt of your appliance, check it for any transport damage to ensure it is safe for use. Return it to the store as soon as possible for exchange if damaged. The warranty is void if products are damaged after use, so please do not use the damaged product.
4. Your product is designed for normal domestic

household use. Failure to read and comply with the instructions for use, cleaning and maintenance will render your warranty void, so please read these instructions carefully to ensure your safety, and to get the most effective use from the product. (e.g. not removing lime scale; water deposits; insect infestation, and/or burnt products)

1. Any abuse, negligent, improper or accidental use or care will render the warranty void and Creative Housewares (Pty) Ltd will not be liable for any loss or damage.
2. Any attempted repair, or replacement of unauthorised parts will render the warranty void, so please contact an authorised service centre or service agent for any service or repair requirements.
3. NB: The warranty on replaced products will be from the original date of purchase and not from when the date replacement was made.
4. All repairs carry a 3 month warranty even if this falls outside of the 2 year warranty period.
5. Mellerware will attempt to conduct repairs within reasonable time in line with industry standards but cannot be held responsible or liable for any circumstances not under our control.
6. Terms and Conditions are subject to change without prior notice.

Repairs Out of the Warranty Period

If service or repair becomes necessary outside the warranty period, this service is still available however all transport/postage, spares and labour costs will be for the customers' account. All chargeable repairs will require the customers' written acceptance of the quote. Once the go-ahead has been received Mellerware will undertake to conduct the repair within a reasonable time and maintain the condition of the product as received. All repairs are warranted for 3 months from the date of the repair.

For any service, enquiries and complaints please contact our Customer Care on 086 111 5006 or e-mail help@ chwsa.co.za from 08h00 to 15h00 Monday to Friday excluding public holidays. Please also note that the company is normally closed for 2 weeks around Christmas and New Year.

Please send all products for repair postage pre-paid to one of the service centres listed on the back of this page.

ONLINE WARRANTY REGISTRATION

Why register your warranty?

We at Mellerware pride ourselves on bringing premium quality appliances to market, and as a commitment to this level of quality we offer a 2 year warranty (1 Year Retail + 1 Year Extended) on all of our products. We often hear that our customers lose their receipts and can therefore no longer claim if they have a problem. To take advantage of the 1 Year Extended Warranty you will need to register your warranty online within the first year of purchase in order to make a valid claim. Now you can register your product, upload your warranty online, never have to worry about losing your receipt again and enjoy the benefit of your 2 year warranty.

Added Benefits

In addition to providing you with an online profile of your registered products we will also provide a host of value added benefits:

• Incentives and Competitions for registered users
• New recipes or ideas for your products
• New product developments - be the first to get the latest appliances
  Special offers on promotional items

How to Register your Online Warranty?

STEP1 Create your user profile:

If you haven't done so already, simply visit www.mellerware.co.za, click on the "Product Registration" link and follow the easy instructions. You will receive a username and password once registered. This will give you access to your user profile.

STEP2 Pick a registration method:

DESKTOP/LAPTOP

• Open your internet browser and visit www.mellerware.co.za
• Click on the "Registration" link and login using your user name and password.
• Click on "Register your products and upload receipts" and follow the easy instructions.
• Scan and upload your receipt

SMARTPHONE/ TABLET

• Scan the QR code above or visit www.mellerware.co.za
• Click on the "Registration" link and login using your user name and password.
• Click on "Register your products and upload receipts" and follow the easy instructions.
• Scan or take a photo and upload your receipt.

FAX

Fax the following to 021 931 4058
- First Name and Sumame
- Contact telephone and fax number.
Product Model number and Type.
- Traceability Code (found on a label on the product)
- A clear and legible copy of your receipt.

Notes:

1. The online warranty system is a safe storage facility for your receipt.
2. You will be required to register on the Mellerware website. You will receive a username and password once registered. This will give you access to your profile.
3. From your profile you will be able to load products that you have purchased. In order to successfully register your warranty you will need to either scan and upload, or fax through your receipt to us.
4. All instructions on how to load your products are available

inside your profile.
5. Please note that you must check that your receipt has been uploaded correctly. Creative Housewares cannot be held responsible for taxes or files not received.
6. For assistance with registration please email: marketing@ chwsa.co.za

NB: Your 1 year extended warranty is only valid if your product is registered online within the first year after purchasing your Mellerware product. Failure to register your product on-line within the first year will render the extended warranty as void.

creative housewares

National Service Centre: 086 111 5006

e-mail: [e-mail]

www.creativehousewares.co.za

Cape Town

20 Tekstiel Street, Parow, Cape Town, 7493, South Africa · P.O. Box 6156 Parow East, 7501, South Africa Tel: [phone] Fax: [phone]

Durban

35 Adrain Road, Windermere, Durban, South Africa, 4001 Tel: [phone]

Fax: [phone]

Johannesburg

Unit 25 & 26 San Croy Office Park
Die Agora Road, Croydon, 1619

Tel: [phone]

Fax:[phone]

mellerware

makes life easier

20 Tekstiel Street, Parow, Cape Town, 7493

South Africa · P.O.Box 6156 Parow East,7501

South Africa Tel: [phone]

Fax: [phone]

Durban

35 Adrian Road, Windermere,

Durban, South Africa, 4001

Tel: [phone]

Fax: [phone]

Johannesburg

Unit 25 & 26 San Croy Office park

DieAgoraRoad,Croydon,1619

Tel: [phone]

Fax: [phone]

Durban

35 Adrain Road, Windermere,

Durban, South Africa, 4001

Tell: [phone]

Fax: [phone]

creative housewares

20 Tekstiel St, Parow. cape Town 7493, RSA

P.O.Box 6156 Parow East,7501,RSA

[phone]/Helpline:086 111 5006

[phone] [phone]

www.creativehousewares.co.za

Johannesburg

Unit 25 & 26 San Croy Office Park

Die Agora Road, Croydon, 1619

Tell: [phone]

Fax: [phone]