Whipmaster TWM007 - Milk frother Mellerware - Free user manual and instructions

Product Type	Milk frother
Brand	Mellerware
Model	Whipmaster TWM007
Power Source	2 x AA batteries (not included)
Battery Voltage	3 V (2 x 1.5 V)
Dimensions (approx.)	25 cm (height) x 4 cm (diameter)
Weight (approx.)	150 g (without batteries)
Material	Plastic body, stainless steel stem
Capacity	Recommended: 1/3 full container (e.g., cup or jug)
Functions	Froths cold or warm milk for cappuccinos, lattes
Operation	ON/OFF switch on top; rotate and move stem in milk
Cleaning	Immerse stem in hot water or under tap, switch on; wipe body with damp cloth
Safety	Do not immerse body; keep away from heat sources; not for outdoor use
Stand	Included for storage
Warranty	2 years (1 year retail + 1 year extended with online registration)
Repairability	Authorized service centres only; no user-serviceable parts
Compliance	IEC 60335 safety standards
Intended Use	Domestic only; not for commercial or hospitality

Frequently Asked Questions - Whipmaster TWM007 Mellerware

How do I use the Mellerware Whipmaster TWM007 milk frother?

Insert 2 x AA batteries. Pour milk into a container (fill only 1/3). Hold the frother stem in the milk, switch on, and rotate/move the frother in and out until frothy. For best results, use milk at room temperature or slightly warmed.

Can I froth hot milk?

Yes, you can froth warm milk. Do not boil the milk; just warm it to about 60-65°C. Cold milk can also be used but may take longer to froth.

How do I clean the frother?

Only immerse the stem in hot water or under a tap and switch on to clean. Wipe the body with a damp cloth. Never submerge the body in water.

What type of batteries does it use?

It requires 2 x AA batteries (1.5V each). They are not included. Insert them under the battery compartment cover on top.

Can I froth non-dairy milk?

Yes, the frother works with plant-based milks like soy, almond, or oat milk. The frothing quality may vary depending on the fat and protein content.

How do I register the extended warranty?

Visit www.mellerware.co.za within the first year after purchase. Create an account and upload your receipt. The extended 1-year warranty is valid only after online registration.

What safety precautions should I take?

Do not leave the frother unattended. Keep away from children. Do not immerse the body in liquid. Do not place on hot surfaces. Remove batteries when not in use.

Why is my frother not working?

Check that batteries are installed correctly and have power. Ensure the ON/OFF switch is in the ON position. If it still doesn't work, contact authorised service.

Can I use the frother for other liquids?

It is designed for milk and similar drinks. Avoid thick or sticky liquids that may clog the stem. Do not use for blending solids or hot oil.

Is the frother dishwasher safe?

No, only the stem can be rinsed under water. The body must be wiped with a damp cloth. Do not put any part in the dishwasher.

USER MANUAL Whipmaster TWM007 Mellerware

Modern laboratory flask stand with metallic frame and central neck (no text or symbols visible)

complies with INTERNATIONAL

IEC60335

SAFETY SPECIFICATIONS

3V

2 YEAR

WARRANTY

Model:

TWM007

2YEAR

WARRANTY

1YEAR RETAIL &

1YEAR EXTENDED

Register online: www.mellerware.co.za

ENGLISH MANUAL

Dear customer,

Thank you for choosing to purchase a Mellerware brand product. Thanks to its technology, design and operation and the fact that it exceeds the strictest quality standards, a fully satisfactory use and long product life can be assured.

1. Parts description

1. ON/OFF Switch
2. Battery compartment cover
3. Frother body
4. Frother stem
5. Stand

2. Safety advice and warnings!

Read these instructions carefully before switching on the appliance and keep them for future reference. Failure to follow and observe these instructions could lead to an accident. Clean all the parts of the product that will be in contact with food, as indicated in the cleaning section, before use.

2.1. Use or working environment:

2.1.1. Keep the working area clean and well lit. Cluttered and dark areas invite accidents.
2.1.2. Use the appliance in a well ventilated area.
2.1.3. Do not place the appliance on hot surfaces, such as cooking plates, gas burners, ovens or similar items.
2.1.4. Keep children and bystanders away when using this appliance.
2.1.5. Place the appliance on a horizontal, flat, stable surface away from other heat sources and contact

with water.

2.1.6. Keep the appliance away from flammable material such as textiles, curtains, cardboard or paper, etc.
2.1.7. Do not place flammable material near the appliance.
2.1.8. Do not use the appliance in association with a programmer, timer or other device that automatically switches it on.
2.1.9. Ensure that the voltage indicated on the rating label matches the batteries.
2.1.10. Do not use the appliance if it has fallen on the floor or if there are visible signs of damage.
2.1.11. The appliance is not suitable for outdoor use.

2.2. Personal safety:

2.2.1. CAUTION: Do not leave the appliance unattended during use as there is a risk of an accident.
2.2.2. Do not touch the heated parts of the appliance, as it may cause serious burns.
2.2.3. This appliance is only for domestic use, not for industrial or professional use. It is not intended to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other types of residential environments, even in farm houses, areas of the kitchen staff in shops, offices and other work environments.
2.2.4. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2.2.5. This appliance is not a toy. Children should be supervised to ensure that they do not play with the appliance.

2.3. Use and care:

2.3.1. Do not use the appliance if the parts or accessories are not properly fitted.
2.3.2. Do not turn the appliance over while it is in use.
2.3.3. Do not cover the cooking surface or food with aluminium foil and other similar materials.
2.3.4. Remove thr batteries when not in use and before undertaking any cleaning task.
2.3.5. This appliance should be stored out of reach of children.
2.3.6. Do not store the appliance if it is still hot.
2.3.7. Never leave the appliance unattended when in use and keep out of the reach of children.

2.3.8. If, for some reason, the appliance were to catch fire, DO NOT USE WATER TO PUT THE FIRE OUT.

2.4. Service:

2.4.1. Make sure that the appliance is serviced only by suitably qualified technician, and that only original spare parts or accessories are used to replace existing parts/accessories.
2.4.2. Any misuse or failure to follow the instructions for use renders the guarantee and the manufacturer's liability null and void.

3. Instructions for use

3.1. Before use:

3.1.1. Remove the appliance's protective film (if applicable).
3.1.2. Before using the product for the first time, clean the parts that will come into contact with food in the manner described in the cleaning section.

3.2 Use and care:

3.2.1. Insert 2 x AA batteries (not included) into the space at the top of the frother.
3.2.2. The milk may be in a cup, saucepan, jug or container. If milk is at room temperature or above it will assist with frothing. Colder milk can be warmed in a microwave oven or in a saucepan on the cooktop. (do no over heat)
3.2.3. Hold the frother stem in the milk to be frothed and switch on. Be sure the container of milk is only 1/3 filled, to allow room for the frothing process. Rotate and move the frother in and out of the milk. Your milk will be light and frothy in seconds, perfect for cappuccinos.

4. Cleaning and Maintenance

4.1. To clean simply immerse the stem into a cup or jug of hot water or directly under the tap and switch on. (do not immerse the body)

WARNING

The body of the frother must never be submersed into liquid. Only insert the stem into liquid. Should the body need cleaning, wipe with a damp cloth and dry.

5. Anomalies and repair

5.1. Take the appliance to an authorised support centre if product is damaged or other problems arise.
5.2. If the connection to the mains has been damaged, it must be replaced and you should proceed as you would in the case of damage.

Geagte Klient,

Thank you for purchasing a Mellerware product. Mellerware guarantees that your product has been thoroughly inspected and tested before being dispatched and is free from mechanical and electrical defects and complies with the applicable safety standards. With every Mellerware product purchased you get a 2 year warranty as detailed in the terms and conditions below.

First Year – 1 Year Retail Warranty:

Should defects due to faulty parts or workmanship develop, under normal use, within 12 months from the original purchase date, please return the product to the store from where it was purchased for repair free of charge. However, for the customer's convenience we will replace products where the purchase price is equal to or less than R750 incl. VAT

Second Year – 1 Year Extended Warranty

Mellerware takes pride in their product quality and therefore offer an extended 12 month warranty over and above the 1 Year Retail Warranty. Should defects due to faulty material or workmanship develop, under normal domestic use, after the 12 month period and within 24 months from the original date of purchase, please return the product postage pre-paid to Mellerware for repair. Mellerware will repair the product free of charge and return it to you directly. Mellerware will replace a product with a similar product in the same or better condition, if the repair cannot be conducted for whatever reason.

NB: The 1 Year Extended Warranty is only valid for customers who have registered their warranty online at www.mellerware.co.za within the first year after making their purchase. See overleaf for details and instructions.

Before returning your product, check the following:

• Your household mains supply socket is in good condition, working and switched on.
• The mains supply circuit is not overloaded (White trip switch on your DB board is off).
• You have read the trouble shooting guide in your Instructions for Use.
• All accessories and parts are present

The following conditions apply:

1. Please ensure you retain your original receipt as this must be presented when making a claim under the terms of the warranty. It is impossible to determine the warranty period without your original proof of purchase, so please keep this in a safe place. (NB. Your warranty can be scanned onto the Mellerware web site for safe storage – see reverse side for details.)
2. If a refund or exchange is required the product must be complete with all accessories, parts and packaging. Missing parts will render the warranty void.
3. Upon receipt of your appliance, check it for any transport damage to ensure it is safe for use. Return it to the store as soon as possible for exchange if damaged. The warranty is void if products are damaged after use, so please do not use the damaged product.
4. Your product is designed for normal domestic

household use. Failure to read and comply with the instructions for use, cleaning and maintenance will render your warranty void, so please read these instructions carefully to ensure your safety, and to get the most effective use from the product. (e.g. not removing lime scale; water deposits; insect infestation, and/or burnt products)

1. Any abuse, negligent, improper or accidental use or care will render the warranty void and Creative Housewares (Pty) Ltd will not be liable for any loss or damage.
2. Any attempted repair, or replacement of unauthorised parts will render the warranty void, so please contact an authorised service centre or service agent for any service or repair requirements.
3. NB: The warranty on replaced products will be from the original date of purchase and not from when the date replacement was made.
4. All repairs carry a 3 month warranty even if this falls outside of the 2 year warranty period.
5. Mellerware will attempt to conduct repairs within reasonable time in line with industry standards but cannot be held responsible or liable for any circumstances not under our control.
6. Terms and Conditions are subject to change without prior notice.

Repairs Out of the Warranty Period

If service or repair becomes necessary outside the warranty period, this service is still available however all transport/postage, spares and labour costs will be for the customers' account. All chargeable repairs will require the customers' written acceptance of the quote. Once the go-ahead has been received Mellerware will undertake to conduct the repair within a reasonable time and maintain the condition of the product as received. All repairs are warranted for 3 months from the date of the repair.

For any service, enquiries and complaints please contact our Customer Care on 086 111 5006 or e-mail [e-mail] from 08h00 to 15h00 Monday to Friday excluding public holidays. Please also note that the company is normally closed for 2 weeks around Christmas and New Year.

Please send all products for repair postage pre-paid to one of the service centres listed on the back of this page.

ONLINE WARRANTY REGISTRATION

Why register your warranty?

We at Mellerware pride ourselves on bringing premium quality appliances to market, and as a commitment to this level of quality we offer a 2 year warranty (1 Year Retail + 1 Year Extended) on all of our products. We often hear that our customers lose their receipts and can therefore no longer claim if they have a problem. To take advantage of the 1 Year Extended Warranty you will need to register your warranty online within the first year of purchase in order to make a valid claim. Now you can register your product, upload your warranty online, never have to worry about losing your receipt again and enjoy the benefit of your 2 year warranty.

Added Benefits

In addition to providing you with an online profile of your registered products we will also provide a host of value added benefits:

• Incentives and Competitions for registered users
- New recipes or ideas for your products
- New product developments – be the first to get the latest appliances
• Special offers on promotional items

How to Register your Online Warranty?

STEP1 Create your user profile:

If you haven't done so already, simply visit www.mellerware.co.za, click on the "Product Registration" link and follow the easy instructions. You will receive a username and password once registered. This will give you access to your user profile.

STEP2 Pick a registration method:

DESKTOP/LAPTOP

• Open your internet browser and visit www.mellerware.co.za
• Click on the "Registration" link and login using your user name and password.
• Click on "Register your products and upload receipts" and follow the easy instructions.
• Scan and upload your receipt

SMART PHONE/ TABLET

• Scan the QR code above or visit www.mellerware.co.za
• Click on the "Registration" link and login using your user name and password.
• Click on "Register your products and upload receipts" and follow the easy instructions.
• Scan or take a photo and upload your receipt.

FAX

• Fax the following to 021 931 4058
- First Name and Surname
- Contact telephone and fax number.
• Product Model number and Type.
- Traceability Code (found on a label on the product)
• A clear and legible copy of your receipt.

Notes:

1. The online warranty system is a safe storage facility for your receipt.
2. You will be required to register on the Mellerware website. You will receive a username and password once registered. This will give you access to your profile.
3. From your profile you will be able to load products that you have purchased. In order to successfully register your warranty you will need to either scan and upload, or fax through your receipt to us.
4. All instructions on how to load your products are available

inside your profile.

1. Please note that you must check that your receipt has been uploaded correctly. Creative Housewares cannot be held responsible for faxes or files not received.
2. For assistance with registration please email: [e-mail]

NB: Your 1 year extended warranty is only valid if your product is registered online within the first year after purchasing your Mellenware product. Failure to register your product on-line within the first year will render the extended warranty as void.

creative housewares

National Service Centre: 086 111 5006

e-mail: [e-mail]

www.creativehousewares.co.za

Cape Town

20 Tekstiel Street, Parow, Cape Town, 7493,
South Africa • P.O. Box 6156 Parow East, 7501,
South Africa Tel: [phone]
Fax: [phone]

Durban

35 Adrain Road, Windermere,

Durban, South Africa, 4001

Tel: [phone]

Fax: [phone]

Johannesburg

Unit 25 & 26 San Croy Office Park

Die Agora Road, Croydon, 1619

Tel:[phone]

Fax:[phone]

mellerware®

makes life easier

20 Tekstiel Street, Parow, Cape Town, 7493,

South Africa • P.O. Box 6156 Parow East, 7501,

South Africa Tel: [phone]

Fax: [phone]

Durban

35 Adrian Road, Windermere,

Durban, South Africa, 4001

Tel: [phone]

Fax: [phone]

Johannesburg

Unit 25 & 26 San Croy Office park

Die Agora Road, Croydon, 1619

Tel: [phone]

Fax: [phone]

Durban

35 Adrain Road, Windermere,

Durban, South Africa, 4001

Tell: [phone]

Fax: [phone]

creative housewares

20 Tekstiel St, Parow. cape Town. 7493, RSA

P.O. Box 6156 Parow East, 7501, RSA

[phone] / Helpline: 086 111 5006

[phone] [phone]

www.creativehousewares.co.za

Johannesburg

Unit 25 & 26 San Croy Office Park

Die Agora Road, Croydon, 1619

Tell: [phone]

Fax: [phone]