B36CT80SNB - Freezer BOSCH - Free user manual and instructions

USER MANUAL B36CT80SNB BOSCH

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Fridge-freezer combination

B36CT..

[en-us] Use and Care Manual Fridge-freezer combination 2

Further information and explanations are available online:

Table of contents

1 Safety. 4
1.1 Safety definitions 4
1.2 General information 4
1.3 Intended use 4
1.4 Restrictive Use 4
1.5 Safe transport 4
1.6 Safe installation 4
1.7 Safe use 5
1.8 Damaged appliance 5
1.9 State of California Proposition 65Warnings 65

2 Preventing material damage 7

3 Environmental protection and energy-saving 7

3.1 Disposal of packaging 7
3.2 Saving energy 7

4 Installation and connection.. 7

4.1 Included in delivery 7
4.2 Criteria for the installation location 8
4.3 Installing the appliance 8
4.4 Preparing the appliance for first use 8
4.5 Connecting the appliance to the drinking water connection 8
4.6 Connecting the appliance to the electricity supply .... 8

5Familiarizing yourself with your appliance 9

5.1 Appliance 9
5.2 Control panel. 10
5.3 Control panel (submenu) 11
5.4 Control panel (cold storage compartment) 12

6 Features. 12

6.1 Shelf 12
6.2 Equipment bar 12
6.3 Fixed shelf 13
6.4 Pull-out container 13
6.5 Cold storage container 13
6.6 Container divider 13
6.7 Flat frozen food container 13
6.8 Frozen food pull-out container 13
6.9 Suspended frozen food container 13
6.10Butter and cheese compartment 13
6.11 Door tray. 13
6.12 Ice storage container 13
6.13 Accessories 14

7 Basic Operation 14

7.1 Switching on the appliance 14
7.2 Operating tips 14

7.3 Switching off the appliance. 14
7.4 Setting the temperature unit 14
7.5 Setting the temperature 14
7.6 Cold storage compartment storage setting 14

8 Additional functions. 15

8.1 Super cooling 15
8.2 Super freezing 15
8.3 Vacation mode 15
8.4 Energy-saving mode 15
8.5 Freshness mode 15
8.6 Interior lighting. 16
8.7 Sabbath mode 16
8.8 Filter change notification 16
8.9 Filter change status 16

9 Alarm. 16
9.1 Door alarm 16
9.2 Temperature alarm 17

10 Home Connect 17

10.1 Setting up Home Connect 17
10.2 Checking the signal strength 17
10.3 Installing updates for the Home Connect software 18
10.4 Resetting the Home Connect® settings 18
10.5 Remote Diagnostics 18
10.6 Data Protection 18

11 Refrigerator compartment 18

11.1 Tips for storing food in the refrigerator compartment 18
11.2 Chill zones in the refrigerator compartment 19

12 Cold storage compartment. 19

12.1 Storage recommendations for the cold storage compartment 19

13 Freezer compartment. 19

13.1 Tips for storing food in the freezer compartment 19
13.2 Tips for freezing fresh food 19
13.3 Defrosting methods for frozen food 19

14 Water system. 19

14.1 Water filter 20
14.2 Filter change notification 20
14.3 Filter change status 20
14.4 Water dispenser 21
14.5 Ice maker 21

15 Defrosting 22
15.1 Defrosting in the refrigerator compartment 22
15.2 Defrosting in the cold storage compartment 22
15.3 Defrosting in the freezer compartment 22

16 Cleaning and maintenance 22

16.1 Preparing the appliance for cleaning 22
16.2 Cleaning the appliance 22
16.3 Removing the fittings 23
16.4 Removing the appliance components 25

17 Troubleshooting 28

17.1 Power failure 31
17.2 Conducting an appliance self-test 31

18 Storage and disposal. 31

18.1 Taking the appliance out of operation 31
18.2 Disposal of your old appliance 31

19 Customer Service 31
19.1 Model number (E-Nr.) and production number (FD) 32
20 Technical specifications 32
20.1 Information regarding free and open source software 32

IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS

Observe the following safety instructions.

1.1 Safety definitions

Here you can find explanations of the safety signal words used in this manual.

WARNING

This indicates that death or serious injuries may occur as a result of non-observance of this warning.

CAUTION

This indicates that minor or moderate injuries may occur as a result of non-observation of this warning.

NOTICE:

This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.

Note: This alerts you to important information.

1.2 General information

Read this manual carefully.
- Keep the manual and the product information in a safe place for future reference or for the next owner.
- Do not connect the appliance if it has been damaged in transit.

1.3 Intended use

Only use this appliance:

for chilling and freezing food, making ice and dispensing water.
for normal household use and in enclosed spaces in a residential environment.
Up to an altitude of 13,100 ft (4000 m) above sea level.

1.4 Restrictive Use

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Do not let children play with the appliance.

Cleaning and user maintenance must not be performed by children unless they are being supervised.

1.5 Safe transport

WARNING

The heavy weight of the appliance may result in injury when lifted.

Do not lift the appliance on your own.

1.6 Safe installation

WARNING

To avoid risk of injury from incorrect installations, observe the following.

• Ensure all installation instructions are followed before use.
  Connect and operate the appliance only in accordance with the specifications on the rating plate.
• Connect the appliance to a power supply with alternating current only via a correctly installed socket outlet with grounding.
  The protective conductor system of the domestic electrical installation must be properly installed.
• Never equip the appliance with an external switching device, e.g. a timer or remote control.
• When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an isolating switch must be integrated into the permanent electrical installation according to the installation regulations.
• When installing the appliance, check that the power cord is not trapped or damaged.

To avoid risk of injury from damaged insulation of the power cord, observe the following.

• Never let the power cord come into contact with heat sources.

WARNING

If the appliance's ventilation openings are closed off, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.

• Keep ventilation openings in the appliance casing or in the integrated casing clear of obstruction.

WARNING

To avoid risk of injury from an extended power cord and non-approved adapters, observe the following.

Do not use extension cords or multiple socket strips.
Only use adapters and power cords approved by the manufacturer.

IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS

If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted.
Multiple-socket strips or portable power supply units may overheat and cause a fire.
- Do not place multiple-socket strips or power supply units on the back of the appliance.

1.7 Safe use

WARNING

Moisture intrusion may cause an electric shock.

Use the appliance in enclosed spaces only.
Never expose the appliance to intense heat or humidity.
- Do not use any steam cleaners or high-pressure cleaners to clean the appliance.

WARNING

Children may pull packaging material over their heads, or wrap themselves up in it and suffocate.

• Keep packaging material away from children.
  Do not allow children to play with packaging material.

Children may breathe in or swallow small parts, causing them to suffocate.

• Keep small parts away from children.
  Do not allow children to play with small parts.

WARNING

If the cooling circuit is damaged, flammable refrigerant may escape and explode.

To accelerate the defrosting process, do not use any other mechanical devices or means other than those recommended by the manufacturer.
If food is stuck to the freezer compartment, loosen it with a blunt implement such as the handle of a wooden spoon.

Products which contain flammable propellants and explosive substances may explode, e.g. spray cans.

Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance.

WARNING

Electrical devices placed inside the appliance may cause a fire, e.g. heaters or electric ice makers.
Do not operate electrical devices within the appliance.

WARNING

Containers which contain carbonated drinks may burst.

Do not store containers that contain carbonated drinks in the cold storage compartment below 34^ (1^)
- Do not store containers which contain carbonated drinks in the freezer compartment.

Injury to the eyes caused by escaping flammable refrigerant and hazardous gases.

• Do not damage the tubes of the refrigerant circuit or the insulation.
  The appliance may tip.
  Do not stand or lean on the base, runners or doors.

WARNING

Contact with frozen food and cold surfaces may cause burns by refrigeration.

• Never put frozen food straight from the freezer compartment into your mouth.
• Avoid prolonged skin contact with frozen food, ice and surfaces in the freezer compartment.

CAUTION

To prevent food from being contaminated, you must observe the following instructions.

Leaving the door open for an extended period of time may lead to a considerable temperature increase in the compartments of the appliance.
Regularly clean the surfaces that may come into contact with food and accessible drain systems.
If water has not been dispensed for 5 days, flush the water system.
- Store raw meat and fish in suitable containers in the refrigerating appliance so that they do not touch or drip on other food.
If the fridge/freezer is empty for an extended period of time, switch off the appliance, defrost it, clean it and leave the door open to prevent the formation of mold.

Metal or metal-style parts in the appliance may contain aluminum. If acidic food comes into contact with aluminum in the appliance, aluminum ions may pass into the food.

Do not consume soiled food.

1.8 Damaged appliance

WARNING

To avoid risk of injury from a damaged appliance or power cord, observe the following.

Never operate a damaged appliance.

IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS

• Never pull on the power cord to unplug the appliance. Always unplug the appliance at the power outlet.
  If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the breaker in the circuit breaker box and turn off the water tap.
• Call Customer Service. -Page 31

To avoid risk of injury from improper repairs, observe the following.

• Only qualified technicians or authorized service providers should perform repairs.
  Only genuine spare parts may be used to repair the appliance.
  If the power cord or the appliance power cable of this appliance becomes damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or the manufacturer's Customer Service.

WARNING

If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.

• Keep open flames and ignition sources away from the appliance.
  Ventilate the room.
  Switch off the appliance. Page 14
  Unplug the appliance from the power source or switch off the circuit breaker in the fuse box.
• Call Customer Service. Page 31

1.9 State of California Proposition 65Warnings

This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

STATE OF CALIFORNIA PROPOSITION 65 WARNING: / AVERISSEMENTISSÉTISSUE DE LA PROPOSITION 65 DE L'ÊTAT DE LA CALIFORNIA!

WARNING / AVERTISSEMENT

Cancer and Reproductive Harm / Cancer et dormages à la reproduction - www.P65Warningsca.gov.

2 Preventing material damage

NOTICE:

The high weight of the appliance or, if not rolled in a straight line, the appliance's castors may damage the floor when the appliance is moved.

Transport the appliance using a hand-cart.
- Use floor protection when moving the appliance, and do not move it in a zigzag fashion.

When the appliance door is closed, the mullion rail should be closed (flush with the door edge) or damage may occur.

• Never open the mullion rail manually.
  If the mullion rail has been opened, rotate it closed (flush with the door edge) before closing the appliance door.

Using the appliance, base, runners or doors as a seat or climbing surface may damage the appliance.

• Do not stand or lean on the appliance, base, runners or doors.

To avoid damage to the appliance or property damage, observe the following.

• Do not connect the appliance to the water line during construction or if the water appears cloudy or contains visible particles. Failure to follow these instructions may result in foreign materials entering the appliance, which could impair its performance, or cause water leakage.

If the water pressure is too high or too low, this may impair functioning of the appliance.

Make sure that the water pressure in the water supply system is at least 29 psi (200 kPa) and max. 116 psi (800 kPa).
If the water pressure exceeds the maximum value specified, a pressure-reducing valve must be installed between the drinking water connection and the hose set of the appliance.

Modified or damaged water hoses may result in material damage and damage to the appliance.

• Never kink, crush, modify or cut through water hoses.
• Never re-use water hoses that have been used before.
• Never pull on the water hose on the rear panel of the appliance.

Contamination with oil or fat may cause plastic parts and door seals to become porous.

• Keep plastic parts and door seals free of oil and grease. Metal or metal-style parts in the appliance may contain aluminum. When aluminum comes into contact with acidic foods, it corrodes and discolors.
• Only store packaged food in the appliance. If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolor.
• Never clean fittings and accessories in the dishwasher.

3 Environmental protection and energy-saving

3.1 Disposal of packaging

The packaging materials are environmentally compatible and can be recycled.

• Sort the individual components by type and dispose of them separately.

3.2 Saving energy

If you follow these instructions, your appliance will use less power.

Selecting the installation location

• Keep the appliance out of direct sunlight.
  Install the appliance as far away as possible from heating elements, stoves and other heat sources:

• Maintain a 1^1/4 (30 mm) clearance to electric or gas stoves.

• Maintain an 11^13 / _16 (300 mm) clearance to oil or solid-fuel stoves.

• Never cover or block the external ventilation openings.

Saving energy during use

Note: The arrangement of the fittings does not affect the energy consumption of the appliance.

• Open the appliance only briefly and then close it carefully.
• Never cover or block the interior ventilation openings on the exterior ventilation openings.
• Transport purchased food in a cooler and place quickly in the appliance.
• Allow warm food and drinks to cool down before storing them.
  Thaw frozen food in the refrigerator compartment to utilize the low temperature of the food.
  Always leave some space between the food and to the back panel.
  Vacuum the external ventilation grilles when they are dusty.

4 Installation and connection

4.1 Included in delivery

After unpacking all the parts, check for any damage in transit and for completeness of delivery.

If you have any concerns, contact your dealer or our

Customer Service Page 31.

The delivery consists of the following:

Free-standing appliance
Equipment and accessories
Installation material

Installation instructions
- User manual
Explanation of the limited product warranty
Warranty enclosure
Energy label
Information on energy consumption and noises
Information about Home Connect®

4.2 Criteria for the installation location

WARNING

If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.

• Only install the appliance in a space with a volume of at least 35ft^3 ( 1m^3 ) per 0.3 oz ( 8g ) refrigerator. The amount of refrigerant is indicated on the rating label.

→ "Appliance", Fig. 113, Page 10

The weight of the appliance from factory may be up to 345 lbs (155kg) depending on the model.

The subfloor must be sufficiently stable to bear the weight of the appliance.

The surface must be level.

Over-and-under and side-by-side installation

If you want to install 2 refrigerating appliances one over the other or side by side, you must maintain a clearance of at least 150mm between the appliances. Selected appliances can be installed without a minimum clearance. Ask your dealer or kitchen planner about this.

4.3 Installing the appliance

Install the appliance in accordance with the enclosed installation instructions.

4.4 Preparing the appliance for first use

1. Remove the information material.
2. Remove the protective film and transit bolts, e.g. remove the adhesive strips and cardboard.
3. Clean the appliance for the first time. Page 22

4.5 Connecting the appliance to the drinking water connection

Requirements

• A shut-off valve must be installed on the water connection and be freely accessible following installation of the appliance.

• Ensure that the water coming from the water connection is potable.
  The water hose has a sealing ring.

• Draw mains water from the domestic drinking water connection until the water is no longer cloudy and containers no deposits.

If the mains water is still cloudy or contains deposits, install an external water filter system.

1. Install the water hose according to the enclosed installation instructions on the appliance.

4.6 Connecting the appliance to the electricity supply

1. Insert the appliance plug of the power cord into the appliance.
2. Insert the power plug of the appliance's power cord in a socket outlet with grounding nearby.

The connection data of the appliance can be found on the rating plate. "Appliance", Fig. 113, Page 10

1. Check the power plug is inserted properly.

The appliance is now ready to use.

5 Familiarizing yourself with your appliance

5.1 Appliance

Here you can find an overview of the parts of your appliance.

Your appliance may differ from the diagrams with regard to cosmetic features and dimensions.

A	Refrigerator compartment → Page 18
B	Cold storage compartment → Page 19
C	Freezer compartment → Page 19

1	Control panel → Page 10
2	Equipment bar → Page 12
3	Water dispenser → Page 21
4	Fixed shelf → Page 13
5	Pull-out container → Page 13
6	Control panel (cold storage compartment) → Page 12
7	Cold storage container → Page 13
8	Ice cube maker → Page 21
9	Ice storage container → Page 13
10	Water filter → Page 20
11	Butter and cheese compartment → Page 13

12	Interior lighting
13	Rating label → Page 32
14	Mullion rail with condensation protection → Page 7
15	Door tray for large bottles → Page 13
16	Frozen food pull-out container → Page 13
17	Flat frozen food container → Page 13
18	Suspended frozen food container → Page 13
19	Container divider → Page 13
20	Screw foot

5.2 Control panel

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

2

1	*super switches Super cooling on or off.
2	Displays the set temperature for the refrigerator compartment in °F or °C.
3	Refrigerator compartment) sets the temperature of the refrigerator compartment.
4	fresh switches freshness mode on or off.
5	eco switches energy-saving mode on or off.
6	vacation switches vacation mode on or off.
7	① power switches the appliance on or off.

8	alarm off switches off the alarm.
9	menu opens and closes the menu.
10	change filter lights up when the filter needs to be replaced.
11	*super switches Super freezing on or off.
12	Displays the set temperature for the freezer compartment in °F or °C.
13	* / (freezer compartment) sets the temperature of the freezer compartment.

You can configure further settings in the submenu.

3

1 Displays the selected submenu.
2 Submenu) is used to navigate through the submenu.
3 menu opens the menu for setting Home Connect.
4 light settings opens the menu for setting the lighting.
^ C / o F opens the menu for changing the temperature unit.

6 Displays the settings of the submenu.
7 Submenu setting) changes the sub menu setting.
8 alarm off opens the menu for setting the door alarm.
9 change filter opens the menu for setting the filter.

5.4 Control panel (cold storage compartment)

Using the control panel for the cold storage compartment, you can set the temperature and humidity in the cold storage compartment.

4

1 29^ F sets the cold storage compartment storage setting for meat and fish.
2 32^ F sets the cold storage compartment storage setting for fruit.
3 32^ ets the cold storage compartment storage setting for vegetables.
4 34^ F sets the cold storage compartment storage setting for drinks.
40°F sets the cold storage compartment storage setting for snacks.
6 custom rights up if user-defined settings have been set via the Home Connect® app. You can find more information in the Home Connect® app.
7 unlock switches off the keylock for the control panel (cold storage compartment).

6 Features

The features of your appliance depend on the model.

6.1 Shelf

NOTICE:

If fitted at an angle, the hooks on the shelf can scratch the rear panel of the refrigerator compartment.

• Ensure that the shelf is horizontal and that the hooks are properly fitted in place.

To vary the shelf as desired, you can remove the shelf and re-insert it elsewhere.

"Removing the shelf", Page 23

Note

To avoid impeding the circulation of air, do not cover the inner ventilation openings.

6.2 Equipment bar

The fittings on the equipment bar provide additional storage space in the refrigerator compartment:

Store a bottle securely on the bottle shelf.
- Store preserving jars in the container.
Store an egg carton on the shelf.

You can position the fittings anywhere along the equipment bar.

NOTICE:

If fitted at an angle, the hooks on the equipment bar can scratch the rear panel of the refrigerator compartment.

• Ensure that the equipment bar is horizontal and that the hooks are properly fitted in place.

You can remove the equipment bar and re-insert it at a different location.

"Removing the equipment bar", Page 23

Tip: Position the equipment bar in the centre of the refrigerator compartment.

6.3 Fixed shelf

Always put the fixed shelf in the specified position.

6.4 Pull-out container

Store large plates or containers with processed food which has been covered in the pull-out container.

6.5 Cold storage container

Use the lower temperatures in the cold storage container to store highly perishable food, e.g. fish, meat and sausages.

6.6 Container divider

WARNING

Children may climb into the appliance and suffocate.

• Never remove the container divider from the suspended frozen food container.

NOTICE:

The container divider for the suspended frozen food container will be damaged if removed.

• Never remove the container divider from the suspended frozen food container.

To vary the division of the suspended frozen food container you can move the container divider.

6.7 Flat frozen food container

Store flat frozen items, the ice storage container and the ice scoop in the flat frozen food container.

6.8 Frozen food pull-out container

In order to achieve an improved overview and to remove frozen food more quickly, remove the frozen food pull-out container.

6.9 Suspended frozen food container

Store large frozen items in the suspended frozen food container.

6.10 Butter and cheese compartment

Store butter and hard cheese in the butter and cheese compartment.

6.11 Door tray

To adjust the door tray as desired, you can remove the door tray, and re-insert it elsewhere.

"Removing the door tray", Page 23

6.12 Ice storage container

If ice cube production is switched on, the ice cubes are automatically stored in the ice cube container.

NOTICE:

The ice maker may become blocked or damaged by food or objects stored in the ice storage container.

• Never store food or objects in the ice storage container.

Note: To prevent the ice cube container from being overfilled, do not manually distribute the ice cubes throughout the ice cube container.

Tip: To ensure that no ice cubes fall into the freezer compartment from the ice cube container, do not slam the freezer compartment drawer shut.

6.13 Accessories

Only use genuine accessories. These are designed especially for your appliance.

The accessories for your appliance depend on the model.

Ethylene absorber

For important safety instructions and information about installation and use, see the enclosed installation instructions for the ethylene absorber.

The ethylene absorber slows down the ripening of ethylene-sensitive fruit and vegetables to keep them fresher for longer.

Installing the ethylene absorber

Install the ethylene absorber in accordance with the installation instructions for the ethylene absorber.

Using the refill set

1. Install the components of the refill set in accordance with the installation instructions for the ethylene absorber.
2. Replace the bags and timer at least every 6 months following activation.

Note: Refill sets can be purchased from customer service or our website.

Ice scoop

You can use the ice scoop to remove a portion of ice cubes.

7 Basic Operation

7.1 Switching on the appliance

1. Connect the appliance to the electricity supply. Page 8

Note: If the appliance has been previously switched off using the control panel, press power.

The appliance is now ready to use.
The appliance begins to cool.
A warning signal sounds, the temperature display (freeze compartment) flashes and "alarm off" lights up because the freezer compartment is still too warm.
2. Switch off the warning tone using alarm off.
"alarm off" goes out as soon as the set temperature has been reached.
3. Set the desired temperature. Page 14

7.2 Operating tips

Once you have switched on the appliance, the set temperature is only reached after several hours. Do not put any food in the appliance until the set temperature has been reached.
The front and side panels of the housing heat up occasionally. This prevents condensation from forming.

• When closing the door, make sure that the door is not blocked by stored items.

• When you close the door, a vacuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset.
  The temperature in the appliance varies due to the following conditions:

• How often the appliance is opened

• Load capacity
  Temperature of newly stored food
  Ambient temperature
• Direct sunlight

7.3 Switching off the appliance

Press①power.

7.4 Setting the temperature unit

You can choose between the temperature unit ^ F and ^ C .

1. Press menu.
2. Press ^ / ^
3. Press (3) menu setting) until the submenu setting display shows "F" or "C".
4. Press menu.

7.5 Setting the temperature

Setting the refrigerator compartment temperature

Press (Refrigerator compartment) repeatedly until the temperature display (refrigerator compartment) shows the desired temperature setting.

The recommended temperature in the refrigerator compartment is 37^ (3^)

Setting the freezer compartment temperature

Press (Freezer compartment) repeatedly until the temperature display (freezer compartment) shows the desired temperature setting.

The recommended temperature in the freezer compartment is 0^(-18^)

7.6 Cold storage compartment storage setting

You can set the temperature and humidity of the cold storage compartment using predefined storage settings.

Tip: Further settings are available in the Home Connect® app.

Setting the cold storage compartment storage setting

1. Press any touch field on the control panel (cold storage compartment).
2. Press and hold unlock until the light bar lights up fully.
3. Press the storage setting that you require.

8 Additional functions

Find out which additional functions can be used for your appliance.

8.1 Super cooling

With Super cooling, the refrigerator compartment cools as cold as possible.

Switch on Super cooling before placing large quantities of food in the refrigerator compartment.

Note: When Super cooling is switched on, increased noise may occur.

Switching on Super cooling

Press super.
"super" lights up.

Note: After approximately 6 hours, the appliance switches to normal operation.

Switching off Super cooling

Press super.
The previously set temperature is displayed.

8.2 Super freezing

With Super freezing, the freezer compartment cools as cold as possible.

Switch on Super freezing 1 to 2 hours before placing food weighing 4.4 lbs (2 kg) or more into the freezer compartment.

Use Super freezing to accelerate ice cube production.

Note: When Super freezing is switched on, increased noise may occur.

Switching on Super freezing

Press super.
"super" lights up.

Note: After approximately 8 hours, the appliance switches to normal operation.

Switching off Super freezing

Press super.
The previously set temperature is displayed.

8.3 Vacation mode

If you are going to be away for a long time, you can switch on energy-saving vacation mode on the appliance.

CAUTION

The refrigerator compartment heats up while the vacation mode is switched on. The increased temperature may cause bacteria to increase and spoil the food.

• When the vacation mode is switched on, do not store any food in the refrigerator compartment.

The appliance automatically sets the temperatures.

Refrigerator compartment 43^ (6^)

Cold storage compartment 40^ (4^)

Freezer compartment Temperature remains unchanged

Note: While the vacation mode is activated, the ice cube production and the water dispenser are switched off.

Switching on vacation mode

Press vacation.
"vacation" lights up.

Switching off vacation mode

Press vacation.
The previously set temperature is displayed.

8.4 Energy-saving mode

You can set the appliance to save energy with the energy-saving mode.

The appliance automatically sets the temperatures.

Refrigerator compartment 43^ (6^)

Cold storage compartment 32^ (0^)

Freezer compartment 6^ (-14^)

Switching on energy-saving mode

Presseco.
"eco" lights up.

Switching off energy-saving mode

Presseco.
The previously set temperature is displayed.

8.5 Freshness mode

In order to keep the food fresh longer, you can switch on the freshness mode on the appliance.

The appliance automatically sets the temperatures.

Refrigerator compartment 36^ (2^)

Cold storage compartment 32^ (0^)

Freezer compartment Temperature remains unchanged

Switching on freshness mode

Press fresh.
"fresh" lights up.

Switching off freshness mode

Press fresh.
The previously set temperature is displayed.

8.6 Interior lighting

You can switch the interior lighting off or set the brightness.

0 The interior lighting is switched off
1 Minimum brightness
5 Maximum brightness

Setting the interior lighting

1. Press menu.
2. Press light settings.
3. Press submenu setting) until the setting display submenu shows the desired setting.
4. Press menu.

8.7 Sabbath mode

To ensure that you can also use the appliance on the Sabbath, the Sabbath mode switches off all non-essential functions.

During Sabbath mode, the following functions are switched off:

Super cooling
Super freezing
Alarm
Water dispensing
Ice cube production
Interior lighting
Audible signals
- Messages on the control panel

Note: The brightness of the control panel lighting is reduced during the Sabbath mode.

Switching on Sabbath mode

• Press and hold vacation for 10 seconds until an audible signal sounds.
  "alarm" lights up.

Note: After approx. 80 hours, the appliance switches to normal mode.

Switching off Sabbath mode

• Press and hold alarm for 5 seconds until an audible signal sounds.

8.8 Filter change notification

Every 6 months, the filter change notification will come on. "change fliter" lights up.

Note: Increased water consumption switches the filter change notification on sooner.

Switching off the filter change notification

1. Replace the water filter.
   The bypass cap does not need to be replaced.
2. Press and hold "change filter" for 3 seconds.
   "change filter" goes out.

The filter change status is reset.

8.9 Filter change status

If you replace the filter before the filter change notification, reset the filter change status.

1 The measurement of the filter change status is running

0 Reset the filter change status

Resetting the filter change status

1. Press menu.
2. Press change filter.

The submenu setting display shows "1".
3. Press Submenu setting).
The submenu setting display shows "0".
4. Press menu.

9 Alarm

9.1 Door alarm

If the appliance door is open for a while, the door alarm switches on.

A warning tone sounds and "alarm off" flashes.

Switching off the door alarm

• Close the appliance door or press alarm off.

The warning tone is switched off.
"alarm off" goes out.

Door alarm warning signal

You can activate or deactivate the door alarm warning tone.

On Door alarm warning tone activated

OF Door alarm warning tone deactivated

Activating the door alarm warning signal

1. Press menu.
2. Press alarm off.
3. Press 3abmenu setting) until the setting display submenu shows the desired setting.
4. Press menu.

Deactivating the door alarm warning signal

1. Press menu.
2. Press alarm off.
3. Press 3abmenu setting) until the setting display submenu shows the desired setting.
4. Press menu.

9.2 Temperature alarm

If the freezer compartment becomes too warm, the temperature alarm will switch on.

A warning tone sounds and the set temperature (freeze compartment) and "alarm off" flash.

CAUTION

During the thawing process, bacteria may multiply and spoil the frozen food.

Do not refreeze partly or completely thawed food.
- Refreeze food only after cooking.
The frozen items should no longer be stored for the maximum storage period.

The temperature alarm can be switched on in the following cases:

The appliance is switched on.
Do not store any food until the appliance has reached the set temperature.
Large quantities of fresh food are being placed inside. Switch on Super freezing before placing large quantities of food in the appliance.
- The freezer compartment door is open for too long. Check whether the frozen food has defrosted or thawed.

Switching off the temperature alarm

Press alarm off.
The warning tone is switched off.
The temperature display (freezer compartment) briefly indicates the warmest temperature reached in the freezer compartment. The temperature display (freezer compartment) then indicates the set temperature again.
From this time on, the warmest temperature is recalculated and saved.

10 Home Connect®

This appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect® app.

The Home Connect® services are not available in every country. The availability of the Home Connect® function depends on the availability of the Home Connect® services in your country. You can find information on this at: www.home-connect.com.

To be able to use Home Connect®, you must first set up the connection to the WLAN home network (Wi-Fi 1) and to the Home Connect® app.

After switching on the appliance, wait at least 2 minutes until internal device initialization is complete. Only then should you set up Home Connect®.

The Home Connect® app guides you through the entire registration process. Follow the instructions, noting the information in the Home Connect® app.

Notes

Note the safety information in this instruction manual and ensure that it is also observed when operating the appliance using the Home Connect® app.
"Safety", Page 4
- Operating the appliance on the appliance itself always takes priority. It is not possible to operate the appliance using the Home Connect® app during this time.

10.1 Setting up Home Connect®

Requirement: The appliance receives signals from the WLAN home network (Wi-Fi) at its installation location.

1. Scan the following QR code.

You can install the Home Connect® app and connect your appliance via the QR code.

1. Follow the instructions in the Home Connect® app.

10.2 Checking the signal strength

You should check the signal strength if no connection could be established.

1. Press menu.
   "connect" lights up and the submenu display shows "Cn".
2. Press (submenu) repeatedly until the submenu display shows "SI".

3. The submenu display shows a value between setting "0" (no reception) and "3" (full reception).

4. Press menu.

Note: The signal strength should be at least "2".

Improving the reception

If the signal strength is too weak, the connection may be interrupted.

• Carry out one of the solution options:
• Place the router and refrigerator closer together.
• Ensure that the connection is not interfered with by screening walls.
  Install a repeater to strengthen the signal.

10.3 Installing updates for the Home Connect software

The appliance searches for updates to the Home Connect® software at regular intervals.

Notes

• If updates are available, the submenu display shows "UP". To cancel the update and reset the submenu display to the set temperature, press any touch field.

• The current software version can be found in the Home Connect® app under the appliance information for the relevant home appliance.

• Press menu.

"connect" lights up and the submenu display shows "Cn".
2. Press (Submenu) repeatedly until the submenu display shows "UP" and the submenu setting display shows "OF".
3. Press Submenu setting).

The submenu setting display shows an animation.
The update is installed.
The control panel is locked during the installation.
If the installation is successful, the submenu setting display shows "On".

1. If the submenu setting display shows "Er", the appliance was unable to install the update.
2. Repeat the process at a later point.
3. If the update cannot be completed after several attempts, contact the after-sales service Page 31.

10.4 Resetting the Home Connect® settings

If your appliance experiences connection problems with the WLAN home network (Wi-Fi) or your appliance wants to log into a different WLAN home network (Wi-Fi), you can reset the Home Connect® settings.

1. Press menu.

"connect" lights up and the submenu display shows "Cn".
2. Press (submenu) repeatedly until the submenu display shows "rE" and the submenu setting display shows "OF".
3. Press Submenu setting).

• The submenu setting display shows an animation for approximately 15 seconds.
  The submenu setting display shows "On".
  The Home Connect® settings have been reset.

• Press menu.

10.5 Remote Diagnostics

Customer Service can access your appliance via Remote Diagnostics if you ask them to do so, provided your appliance is connected to the Home Connect® server and Remote Diagnostics is available for your appliance and

country. For more information on Remote Diagnostics' availability in your country, visit the Service/Support section of your local website: www.home-connect.com. Please be aware that while Remote Diagnostics can assist in troubleshooting select issues, there may be instances where an on-site service visit is required if the problem cannot be resolved remotely.

10.6 Data Protection

Please read this information on data protection.

The first time your appliance is registered on a home network connected to the Internet, your appliance transmits the following types of data to the Home Connect® server (initial registration):

• Unique appliance identification (consisting of appliance codes as well as the MAC address of the installed Wi-Fi communication module).
  Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
• The current software and hardware version of your home appliance.
  Status of any previous reset to factory settings.

This initial registration prepares the Home Connect® functions for use and is only required when you want to use the Home Connect® functions for the first time.

Note: Please note that the Home Connect® functions can only be used in conjunction with the Home Connect® app. Information on data protection can be retrieved in the Home Connect® app.

11 Refrigerator compartment

You can keep dairy products, eggs, prepared meals, pastries, open preserves and hard cheese in the refrigerator compartment.

The temperature can be set from 33^ (1^) to 43^ (6^) .

The refrigerator compartment can also be used to store highly perishable foods in the short to medium term. The lower the selected temperature, the longer the food remains fresh.

11.1 Tips for storing food in the refrigerator compartment

Only store food when fresh and undamaged.
Store food covered or in air-tight packaging.
- To avoid impeding the circulation of air and to prevent food from freezing, do not place food in front of the inner ventilation openings or in direct contact with the back wall.
- Allow hot food and drinks to cool down first before placing in the appliance.
- Observe the best-before date or expiration date specified by the manufacturer.

11.2 Chill zones in the refrigerator compartment

The air recirculation cooling system allows the air to circulate evenly in the refrigerator compartment and ensures a constant temperature at all shelves.

Coldest zone

The coldest zone is in the pull-out container.

Tip: Store highly perishable food such as fish, sausages and meat in the cold storage compartment.

"Cold storage compartment", Page 19

12 Cold storage compartment

In the cold storage compartment, you can keep food fresh for up to three times longer than in the refrigerator compartment.

The temperature can be set from 29^(-2^) to 40^ (4^) using pre-defined storage settings.

The low temperature and optimal humidity in the cold storage compartment ensure ideal storage conditions for perishable foods.

12.1 Storage recommendations for the cold storage compartment

Storage setting	Food
29°F Meat, fish and seafood
32°F Fruit, mixed load with fruit and vegetables, sausage, cheese and dairy products
32°F Vegetables
34°F Beverages
40°F Snacks and other items

Tip: Fruit, vegetables, drinks and snacks may freeze below 32^ (0^)

Only use the storage setting 29^ for meat and fish.

13 Freezer compartment

You can store frozen food, freeze food and make ice cubes in the freezer compartment.

The temperature can be set from 6^ (-14^) to -7^ (-22^) .

Long-term storage of food should be at 0^(-18^) or lower.

The freezer compartment can be used to store perishable foods long-term. The low temperatures slow down or stop the spoilage.

13.1 Tips for storing food in the freezer compartment

Store food in air-tight packaging.

• Do not bring food which is to be frozen into contact with frozen food.
• Distribute the food over a wide area in the suspended frozen food container.

13.2 Tips for freezing fresh food

• Freeze fresh and undamaged food only.
  Freeze food in portions.
  Cooked food is more suitable for freezing than food that can be eaten raw.
  Vegetables: Wash, chop up and blanch before freezing.
• Fruit: Wash, pit and perhaps peel, possibly add sugar or ascorbic acid solution.
• Food that is suitable for freezing includes baked items, fish and seafood, meat, game, poultry, eggs without shells, cheese, butter and curd cheese, prepared meals and leftovers.
• Food that is unsuitable for freezing includes lettuce, radishes, eggs in shells, grapes, raw apples and pears, yogurt, sour cream, crème fraîche and mayonnaise.

Packing frozen food

If you select suitable packaging material and the correct type of packaging, you can determine the product quality and prevent freezer burn.

1. Place the food in the packaging.
2. Squeeze out the air.
3. Pack food airtight to prevent it from losing flavor or drying out.
4. Label the packaging with the contents and the date of freezing.

13.3 Defrosting methods for frozen food

CAUTION

During the thawing process, bacteria may multiply and spoil the frozen food.

Do not refreeze partly or completely thawed food.
Refreeze food only after cooking.
The frozen items should no longer be stored for the maximum storage period.

• Defrost animal-based food, such as fish, meat, cheese, curd cheese, in the refrigerator compartment.
  Defrost bread at room temperature.
  Prepare food for immediate consumption in the microwave, in the oven, or on the cooktop.

14 Water system

Your appliance is equipped with water-carrying components.

The water system only works if a water filter or a bypass cap is installed.

Switch off ice cube production before disconnecting the appliance from the drinking water connection. Page 22

14.1 Water filter

The water filter filters particles and the taste of chlorine out of the water.

The water filter reduces further contamination, e.g. from chloramines, lead and pharmaceutical products.

Note: The water filter does not filter bacteria or microbes out of the water.

Change the water filter:

Every 6 months.
If "change filter" lights up.
If the water output has visibly reduced.
If ice cube production has visibly reduced.

Tips

• A new water filter can be purchased from our customer service, your dealer or our website.
  If you do not want to use a water filter in your appliance or an external water filter system is installed, you can permanently replace the water filter with a bypass cap. The bypass cap filters only large particles out of the water and can be cleaned as required.

A bypass cap can be purchased from customer service or our website.

Changing the water filter or replacing it with a bypass cap

1. Reach into the recess below the filter cover, pull it forward slightly ① and then down to the left .②

1. Pull the water filter down to the left ① turn it counterclockwise by 90^ ② and remove it .③

2. Remove the water filter with care as it is under pressure.

Note: When removing it, a small amount of water may drip out of the water filter. Remove the drips of water with a dry cloth.

Tip: You can dispose of the old water filter with your household garbage.

1. Insert the new water filter or the bypass cap all the way into the filter opening, turn it 90^ clockwise all the way and fold it up to the right.
2. Move the filter cover up to the right and slide it back all the way.
3. Discard the ice cubes produced during the first 24 hours, and dispense water for 5 minutes and discard.

14.2 Filter change notification

Every 6 months, the filter change notification will come on. "change filter" lights up.

Note: Increased water consumption switches the filter change notification on sooner.

Switching off the filter change notification

1. Replace the water filter.
   The bypass cap does not need to be replaced.
2. Press and hold "change filter" for 3 seconds.

"change filter" goes out.
The filter change status is reset.

14.3 Filter change status

If you replace the filter before the filter change notification, reset the filter change status.

1 The measurement of the filter change status is running

0 Reset the filter change status

Resetting the filter change status

1. Press menu.
2. Press change filter.

The submenu setting display shows "1".
3. Press Submenu setting).
The submenu setting display shows "0".
4. Press menu.

14.4 Water dispenser

Dispense cold water via the water dispenser.

Putting the water dispenser into operation

Note: Once the appliance has been connected or a new water filter has been installed, there will be air in the water system.

Requirement: The appliance is connected to the drinking water connection.

1. Keep dispensing water until it contains no more air bubbles.
   Remove any splashes of water with a dry cloth.
2. For hygiene reasons, dispense water for 5 minutes and discard.

Dispensing water

Press and hold the glass against the dispensing button ① or hold the glass under the water dispenser and press 念

Notes

After a while of continuous dispensing, the water stops being dispensed. Wait a few seconds before dispensing water again.
After water has been dispensed several times consecutively, water stops being dispensed. Wait a few minutes before dispensing water again.

14.5 Ice maker

Use the ice maker to produce ice cubes.

WARNING

Rotating parts may cause injury.

• Never reach into or underneath the ice maker.

Note: The ice cube maker automatically detects that the ice storage container is full and stops producing ice cubes. It may take up to 48 hours until the ice storage container is full.

Tips

• You can accelerate ice cube production by setting a colder freezer compartment temperature or by switching on Super freezing. This slightly increases the energy consumption.
  If the ice cubes taste stale, dispose of the remaining ice cubes and the cubes produced over the next 24 hours. If the ice cubes still taste stale, change the water filter.

Putting the ice maker into operation

Notes

Ice cube production starts as soon as the appliance is switched on and the freezer compartment has reached the set temperature.
- As soon as the freezer compartment reaches the set temperature, the first batch of ice cubes will be ready in approximately 4 hours.

Requirement: The appliance is connected to the drinking water connection.

For hygiene reasons, discard the ice cubes produced within the first 24 hours.

Switching on ice cube production

• Lift the ice maker cover upwards①and press the ice maker button ②

The ice maker button lights up.

Note: If you press and hold the ice maker button for 3 seconds, the filter change status is reset.

Switching off ice cube production

• Lift the ice maker cover upwards ① and press the ice maker button ②

The ice maker button goes out.

Note: If you press and hold the ice maker button for 3 seconds, the filter change status is reset.

15 Defrosting

15.1 Defrosting in the refrigerator compartment

The refrigerator compartment in your appliance defrosts automatically.

15.2 Defrosting in the cold storage compartment

The cold storage compartment in your appliance defrosts automatically.

15.3 Defrosting in the freezer compartment

The fully automatic NoFrost system ensures that the freezer compartment remains frost-free. Defrosting is not required.

16 Cleaning and maintenance

Note: The Statement of Limited Product Warranty covers defects in materials and workmanship. Cleaning and maintenance is not covered by the warranty and a charge will apply. See the Statement of Limited Product Warranty for more details.

16.1 Preparing the appliance for cleaning

1. Switch off the appliance. Page 14

2. Disconnect the appliance from the power supply. Unplug the appliance from the power source or switch off the circuit breaker in the fuse box.

3. Take out all of the food and store it in a cool place. Place ice packs (if available) onto the food.

4. Remove all fittings and accessories from the appliance. Page 23
5. Remove the telescopic rails. Page 25
6. Remove the refrigerator compartment glass plate. Page 26
7. Remove the cold storage container lid. Page 26

16.2 Cleaning the appliance

WARNING

Moisture entering the appliance may cause electrical shock.

• Do not use any steam cleaners or high-pressure cleaners to clean the appliance.

NOTICE:

Unsuitable cleaning agents may damage the surfaces of the appliance.

• Do not use hard scouring pads or cleaning sponges.
  Do not use strong or abrasive cleaning agents.
  Do not use cleaning agents with a high alcohol content.
• Do not use stainless-steel cleaning agents on the outside of the appliance.

If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolor.

• Never clean fittings and accessories in the dishwasher.

• Prepare the appliance for cleaning. Page 22

• Clean the outside of the appliance, the inside of the appliance, the fittings, the accessories and the door seals with a dish cloth, lukewarm water and a little pH-neutral dish soap.
• Dry thoroughly with a soft, dry cloth.
• Insert the fittings and install the removable appliance parts.
• Connect the appliance to the electricity supply. Page 8
• Switch on the appliance. Page 14
• Put the food into the appliance.

16.3 Removing the fittings

If you want to clean the fittings thoroughly, remove these from your appliance.

Removing the shelf

Lift the shelf ① and remove it ②

Removing the equipment bar

• Lift the equipment bar and remove it.

Removing the fixed shelf

1. Pull out the pull-out container.

2. Lift the fixed shelf at the front 1 and remove it .②

Removing the door tray

• Lift the door tray and remove it.

Removing the pull-out containers

1. Pull out the pull-out container as far as it will go.
2. Lift the pull-out container at the front ① and remove it ②.

Removing the cold storage container

1. Pull out the cold storage container as far as it will go.

2. Lift the cold storage container at the front ① and remove it ②

1. Lift the flat frozen food container at the front and remove it.

Removing the frozen food pull-out container

1. Pull out the frozen food pull-out container as far as it will go.
2. Lift the frozen food pull-out container at the front and remove it.

Removing the ice cube container

1. Pull out the flat frozen food container as far as it will go.
2. Lift the ice cube container at the front and remove it.

Removing the flat frozen food container

1. Pull out the flat frozen food container as far as it will go.

Removing the suspended frozen food container

• Lift out the suspended frozen food container.

16.4 Removing the appliance components

If you want to clean your appliance thoroughly, you can remove certain components from your appliance.

Telescopic rails

You can remove the telescopic rails in order to clean them thoroughly.

Removing the telescopic rails

1. Pull out the telescopic rail.

1. Move the lock in the direction of the arrow 1 and loosen the pin from the rear ②

1. Push in the telescopic rail.

2. Push the telescopic rail backwards above the rear pin ① and disengage ②

Installing the telescopic rails

1. Place the extended telescopic rail on the front pin ① and pull it forwards slightly to lock in place ②

1. Place the telescopic rail on the rear pin ① and push the locking mechanism back ②

Refrigerator compartment glass plate

To clean the refrigerator compartment glass plate thoroughly, you can remove it.

Removing the refrigerator compartment glass plate

1. Grip both the rear recesses at the base of the refrigerator compartment and lift the refrigerator compartment glass plate ① Slide the refrigerator compartment glass plate towards the rear ②

1. Grip both the front recesses at the base of the refrigerator compartment ① lift the refrigerator compartment glass plate and remove it ②

Install the refrigerator compartment glass plate

• Place the refrigerator compartment glass plate at the rear of the base of the refrigerator compartment ① and lower it ②

Cold storage container cover

To clean the cold storage container cover thoroughly, you can remove it.

Removing the cold storage container cover

1. Remove the cold storage container.
2. Release the cold storage container cover 1 and remove it ②

Installing the cold storage container cover

1. Slide the cold storage container cover symmetrically toward the rear ① and clip it into place .②

1. Lock the cold storage container cover in place.

1. Install the cold storage container.

17 Troubleshooting

You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs.

WARNING

To avoid risk of injury from improper repairs, observe the following.

Only qualified technicians or authorized service providers should perform repairs.

• Only genuine spare parts may be used to repair the appliance.
  If the power cord or the appliance power cable of this appliance becomes damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or the manufacturer's Customer Service.

Issue Cause and troubleshooting

The appliance is not cooling, the displays and lighting are lit.	Showroom mode is switched on. 1. Press and hold alarm off for 15 seconds until three audible signals sound. √ The lighting on the control panels and the interior lighting switch themselves off briefly. √ "alarm off" flashes and a warning signal sounds. 2. Press alarm off. 3. After a short time, check whether your appliance is cooling.
The LED lighting does not work. Various causes are possible. ∙ Call customer service. → "Customer Service", Page 31
The refrigeration unit is switching on more frequently and for longer.	The appliance has been opened frequently. ∙ Do not open appliance door unnecessarily.
	External ventilation openings are covered up. ∙ Remove any obstructions from in front of the external ventilation openings.
	Not a fault. Modern refrigeration machines switch on more frequently and have different power levels to cool more efficiently. ∙ Remove any obstructions from in front of the external ventilation openings. ∙ Install the appliance as far away as possible from heating elements, cookers and other heat sources. Avoid prolonged exposure of the appliance to direct sunlight. ∙ Only open the appliance door as briefly as necessary. ∙ Allow hot food and drinks to cool down first before storing in the appliance.
A layer of frost forms on the back wall of the refrigerator compartment.	Not a fault. Modern refrigeration machines ensure a more even temperature in the refrigerator compartment. The back wall of the refrigerator compartment is defrosted automatically at regular intervals. ∙ Only open the appliance door as briefly as necessary. ∙ Pack the food airtight or cover it. ∙ Allow hot food and drinks to cool down first before storing in the appliance. ∙ Always leave some space between the food and the interior walls.
Home Connect® is not working properly.	Various causes are possible. ∙ Go to www.home-connect.com.
"E" or "d" appears on the temperature display.	The electronics have detected a fault. 1. Switch off the appliance.→ Page 14 2. Disconnect the appliance from the power supply. Unplug the power plug or switch off the circuit breaker in the fuse box. 3. Reconnect the appliance after 5 minutes. 4. Switch on the appliance.→ Page 14 5. If the message still appears on the display, call Customer Service. → "Customer Service", Page 31
Issue Cause and troubleshooting
A warning signal sounds and "alarm off" flashes. The door alarm is switched on.	The appliance door is open. • Close the appliance door.
A warning tone sounds and the temperature display (freezer compartment) and "alarm off" flash. The temperature alarm is switched on.	Various causes are possible. 1. Press alarm off. • The alarm is switched off. 2. After several hours, check whether the set freezer compartment temperature has been reached again. External ventilation openings are covered up. • Remove any obstructions from in front of the external ventilation openings. Large quantities of fresh food have been placed inside. • Switch on Super freezing before placing a larger amount of food in the appliance. → "Switching on Super freezing", Page 15
The temperature differs greatly from the setting.	Various causes are possible. 1. Switch off the appliance. → Page 14 2. Switch the appliance back on after approximately 5 minutes. → Page 14 • If the temperature is too warm, check the temperature again after a couple of hours. • If the temperature is too cold, check the temperature again on the following day.
Water is leaking out of the appliance.	The water connection or water hose is not leak-tight. • Check if the water connections are fastened firmly and the water hose is undamaged. If necessary, replace the water hose.
Water output is reduced. Low water pressure. Water is dripping from the water dispenser.	The water connection or water hose is not leak-tight. • Check the pressure of the water supply system or the external water filter system, e.g. reverse osmosis system. Connect the appliance only to a water connection with sufficient water pressure. → Page 7 The water filter is blocked. • Change the water filter. → Page 20
Water is dripping from the water dispenser.	Air is in the water system. • Keep dispensing water until it contains no more air.
The water dispenser is not functioning.	There is no water being supplied to the appliance. • Ensure that there is a water supply and that the shut-off valve on the water connection is open. Contact an installer if necessary. Kink in the water hose. • Turn off the water supply and straighten the kink in water hose. If necessary, replace the water hose.
Ice cube production is low. The appliance has only recently been connected. Ice cube production is low. The appliance has only recently been connected.	Wait approximately 4 hours until the first batch of ice cubes is ready. The freezer compartment has been opened frequently or for an extended period of time. • Check ice cube production after a few hours.

Low water pressure.
- Check the pressure of the water supply system or the external water filter system, e.g. reverse osmosis system.

Issue Cause and troubleshooting
Ice cube production is low. Connect the appliance only to a water connection with sufficient water pressure. → Page 7
	The water filter is blocked. • Change the water filter. → Page 20
	Food or objects are blocking the fill level sensor for the ice maker. • Remove all food and objects from the ice storage container.
	Fault in the ice maker. 1. Switch off the appliance. → Page 14 2. Disconnect the appliance from the power supply. Unplug the power plug or switch off the circuit breaker in the fuse box. 3. Reconnect the appliance after 5 minutes. 4. Switch on the appliance. → Page 14 5. If the fault persists, call customer service. → Page 31
The ice maker is not functioning. Ice cube production is switched off. • Switch on ice cube production. → Page 21
	There is no water being supplied to the appliance. • Ensure that there is a water supply and that the shut-off valve on the water connection is open. Contact an installer if necessary.
	Kink in the water hose. • Turn off the water supply and straighten the kink in water hose. If necessary, replace the water hose.
	Fault in the ice maker. 1. Switch off the appliance. → Page 14 2. Disconnect the appliance from the power supply. Unplug the power plug or switch off the circuit breaker in the fuse box. 3. Reconnect the appliance after 5 minutes. 4. Switch on the appliance. → Page 14 5. If the fault persists, call customer service. → Page 31
The appliance hums, bubbles, buzzes, gargles, clicks, crackles or rumbles.	Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant is flowing through the pipes. The motor, switches, solenoid valves or water valves are switching on or off. Automatic defrosting is running. Ice cubes fall into the ice storage container. No action required.
The appliance makes noises. The appliance is not level. • Align the appliance using a bubble level and the screw feet.
	The appliance is not free-standing. • Observe the minimum clearances for the appliance.
	Fittings wobble or stick. • Check the removable fittings and, if required, replace these.
	Bottles or containers are touching. • Move the bottles or containers away from each other.
	Super freezing is switched on. No action required.

17.1 Power failure

During a power failure, the temperature in the appliance rises; this reduces the storage time and the quality of the frozen food.

Notes

• Open the appliance as little as possible during a power failure and do not place any other food in the appliance.

17.2 Conducting an appliance self-test

Your appliance has an appliance self-test which displays faults that can be eliminated by your customer service.

1. Switch off the appliance. Page 14
2. Disconnect the appliance from the power supply.

Unplug the appliance from the power source or switch off the circuit breaker in the fuse box.

1. Connect the appliance to the electricity supply after 5 minutes. Page 8
2. Switch on the appliance. Page 14
3. Within the first 2 minutes after switching on, press and hold menu for 10 seconds until an audible signal sounds.

The appliance self-test starts.
- While the appliance self-test is running, a long audible signal sounds.
If, at the end of the appliance self-test, 2 audible signals sound and the temperature display indicates the set temperature, the temperature sensors on your appliance are OK. The appliance switches to normal operation.
If, at the end of the appliance self-test, 5 audible signals sound and the submenu setting display shows "Er", inform customer service.

18 Storage and disposal

18.1 Taking the appliance out of operation

1. Switch off the appliance. Page 14
2. Disconnect the appliance from the power supply. Unplug the appliance from the power source or switch off the circuit breaker in the fuse box.
3. Disconnect the appliance from the drinking water connection.
4. Remove all of the food.
5. Remove the water filter. Page 20
6. Clean the appliance. Page 22

7. NOTICE: Objects jammed between the door and the housing may damage the door hinge.

8. Open the door until it remains open by itself.

9. Do not insert any objects between the door and the housing.

To ensure the ventilation inside the appliance, leave the appliance open.

• Check the quality of the food immediately after a power failure.

• Dispose of any frozen food that has defrosted and is warmer than 41^ (5^) .
  Cook or fry slightly thawed frozen food, and then either consume it or freeze it again.

18.2 Disposal of your old appliance

Environmentally compatible disposal allows valuable raw materials to be recycled.

WARNING

Children can lock themselves in the appliance, thereby putting their lives at risk.

• Remove the appliance doors and the appliance drawer.
• To prevent children from climbing in, leave shelves and containers in the appliance.
• Keep children away from the discarded appliance.

WARNING

If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.
- Do not damage the tubes of the refrigerant circuit or the insulation.

1. Unplug the appliance from the power supply.
2. Cut through the power cord.
3. Remove the appliance doors and the appliance drawer.
4. Dispose of the appliance in an environmentally responsible manner.

Information about current disposal methods can be obtained from your specialist dealer or local authority.

19 Customer Service

With any warranty repair, we will make sure your appliance is repaired by an authorized service provider using genuine replacement parts. We use only genuine replacement parts for all repairs.

You can obtain function-relevant and storable genuine spare parts from our Customer Service for up to 15 years from the date on which your appliance was placed on the market.

For more information, please contact our Customer Service team.

Detailed information on the warranty period and terms of warranty can be found in the Statement of Limited Product Warranty, from your retailer, or on our website.

USA:

1-800-944-2904

www.bosch-home.com/us/owner-support/get-support

www.bosch-home.com/us/shop

CA:

1-800-944-2904

www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories For assistance with connecting to Home Connect, you can also view instructions here: www.home-connect.com/us/en/help-support/set-up

19.1 Model number (E-Nr.) and production number (FD)

If you contact Customer Service, you will need the product number (E-Nr.) and production number (FD), which you can find on the appliance's rating label.

"Appliance", Fig. 113, Page 10
Making a note of your appliance's details and the Customer Service telephone number will enable you to find them again quickly.

20 Technical specifications

Refrigerant, cubic capacity and further technical specifications can be found on the rating plate. "Appliance", Fig. 113, Page 10

20.1 Information regarding free and open source software

This product includes software components that are licensed by the copyright holders as free or open source software. The applicable license information is stored on your home appliance. You can also access the applicable license information via your Home Connect® app: "Profile -> Legal information -> License Information".¹ You can also download the license information on the brand product website. (Please search on the product website for your appliance model and additional documents). Alternatively, you can request the relevant information from [e-mail] or BSH Hausgeräte GmbH, CarlWery-Str. 34, 81739 Munich, Germany. The relevant source code will be made available to you on request. Please send your request to [e-mail] or BSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Munich, Germany. Subject: "OSSREQUEST" The cost of performing your request will be charged to you. This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance.

1.6 Installation sure

AVERTISSEMENT

Compartment congestion Page 50

1

Panneau de configuration Page 41

"Compartment froid", Page 50

12 Compartment froid

13 Compartment congestion

www.bosch-home.com/us/owner-support/get-support

www.bosch-home.com/us/shop

CA:

1-800-944-2904

www.bosch-home.ca/en/service/get-support

www.bosch-home.ca/en/service/cleaners-and-accessories

www.home-connect.com/us/en/help-support/set-up

12 Compartmento fresco 83

www.bosch-home.com/us/owner-support/get-support

www.bosch-home.com/us/shop

CA:

1-800-944-2904

www.bosch-home.ca/en/service/get-support

www.bosch-home.ca/en/service/cleaners-and-accessories

www.home-connect.com/us/en/help-support/set-up

Thank you for being a Bosch customer!

Simply create a MyBosch account, then register your appliance.

You'll find a variety of customized information in MyBosch such as:

Discounts for filters, cleaners, accessories & parts
- Easy access to manuals & appliance specifications
- Easy access to part lists
- Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration)

Register here:

www.bosch-home.com/us/owner-support/mybosch

BOSCH

HOMEAPPLIANCES

SERVICE

Looking for help?

You'll find it here.

No matter what, no matter when: Bosch is here to support you.

We're here to assist with usage instructions, cleaning tips, accessories & parts, troubleshooting, and repairs.

Find online resources such as FAQs, how-to-videos, manuals, warranties and authorized Bosch servicers at:

www.bosch-home.com/us/owner-support/get-support

Contact us:

Please have your Model Number (E-Nr) ready when contacting us.

1-800-944-2904

www.bosch-home.com/us/owner-support/contact-us

BSH Home Appliances Corporation

1901 Main Street, Suite 600

Irvine, CA 92614

USA

www.bosch-home.com

1-800-944-2904

© 2025 BSH Home Appliances Corporation