RF28N9780SRAA - Fridge SAMSUNG - Free user manual and instructions

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USER MANUAL RF28N9780SRAA SAMSUNG

Refrigerator User manual Free Standing Appliance Untitled-8 1 2018-08-27 4:44:55English2 Contents Contents Safety information 4 Important safety symbols and precautions: 4 State of California Proposition 65 Warning (US only) 5 Critical installation warnings 5 Installation cautions 7 Critical usage warnings 8 Usage cautions 11 Cleaning cautions 12 Critical disposal warnings 13 This appliance is intended to be used in household and similar applications such as 14

1. Regulatory Notice 15

Installation 17 Your refrigerator at a glance 17 Door removal for entrance 20 Step-by-step installation 28 Operations 37 User interface 37 SmartThings 47 SMART GRID Function (Demand Response) - Applicable countries only 50 Recommendations for voice recognition 54 Samsung Family Hub 54 Special features 56 Maintenance 61 Handling and care 61 Cleaning 65 Replacement 67 Untitled-8 2 2018-08-27 4:44:55English 3 Contents Troubleshooting 70 General 70 SmartThings 74 Samsung Family Hub 75 Smart Grid (Applicable countries only) 76 LCD 77 Do you hear abnormal sounds from the refrigerator? 78

• Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efciently.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

• Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual.

• If you have any question, contact us at 1-800-SAMSUNG or nd help and information online at www.samsung.com.

• R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator. If this product contains ammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.

• It is hazardous for anyone other than an Authorized Service Person to service this appliance. Warning; Risk of re / ammable materials Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practices that may result in severe personal injury and/or property damage. NOTE Useful information that helps users understand or benet from the refrigerator. These warning signs are here to prevent injury to you and others. Please follow them carefully. After reading this section, keep it in a safe place for future reference. Safety information Untitled-8 4 2018-08-27 4:44:55English 5 Safety information State of California Proposition 65 Warning (US only)

WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

Critical installation warnings WARNING

• Do not install the refrigerator in a damp location or place where it may come in contact with water. - Deteriorated insulation on electrical parts may cause an electric shock or re.

• Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.

• Do not plug several appliances into the same multiple power strip. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator’s rating plate. - This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a re hazard.

• If the wall socket is loose, do not insert the power plug. - There is a risk of electric shock of re.

• Do not use a power cord that has cracks or abrasion damage along its length or at either end.

• Do not bend the power cord excessively or place heavy objects on it.

• Do not pull or excessively bend the power cord.

• Do not twist or tie the power cord.

• Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.

• When moving the refrigerator, be careful not to roll over or damage the power cord. - This may result in an electric shock or re.

• Never unplug your refrigerator by pulling on the power cord. Always grip the plug rmly and pull straight out from the outlet. - Damage to the cord may cause a short-circuit, re, and/or electric shock.

• Do not store explosive substances such as aerosol cans with a ammable propellant in this appliance.

• Do not install this appliance near a heater or ammable material.

• Do not install this appliance in a location where gas may leak. - This may result in an electric shock or re.

• This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it. Untitled-8 5 2018-08-27 4:44:55Safety information English6 Safety information

• Connect the power plug in the proper position with the cord hanging down. - If you connect the power plug upside down, the wire can get cut off and cause a re or electric shock.

• Make sure that the power plug is not crushed or damaged by the back of the refrigerator.

• Keep the packing materials out of reach of children. - There is a risk of death from suffocation if a child puts the packing materials on his or her head.

• The appliance must be positioned so that the plug is accessible after installation. - Failing to do so may result in an electric shock or re due to electric leakage.

• Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or to water (rain drops). - Deteriorated insulation on electrical parts may cause an electric shock or re.

• If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of re.

• Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. - This may result in an electric shock, re, problems with the product, or injury.

• You need to remove all the protective plastic lm before you initially plug the product in.

• Children should be supervised to ensure that they do not play with the snap rings used for door adjustment or the water tube clips. - There is risk of death by suffocation if a child swallows a snap ring or water tube clip. Keep the snap rings and water tube clips out of children's reach.

• The refrigerator must be safely grounded. - Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electric shock.

• Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground. - You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator. - This may result in an electric shock, re, explosion, or problems with the product. Untitled-8 6 2018-08-27 4:44:55English 7 Safety information - Improper use of the grounding plug can result in a risk of electric shock. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord should be AC 115-120 V, 10 A, or more. If a grounding adapter is used, make sure the receptacle box is fully grounded.

• Plug the power plug into the wall socket rmly. Do not use a damaged power plug, damaged power cord, or loose wall socket. - This may result in an electric shock or re.

• If the power cord is damaged, have it replaced immediately by the manufacturer or one of its service agents.

• Only a qualied technician or service company should be allowed to change the fuse in the refrigerator. - Failing to do so may result in an electric shock or personal injury.

• The wall socket must be easily accessible so that the appliance can be quickly disconnected from the wall socket in an emergency.

• It must be outside the area of the rear of the appliance.

• When positioning the appliance, ensure the power cord is not trapped or damaged.

• Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. Installation cautions CAUTION

• Allow sufcient space around the refrigerator and install it on a at surface. - Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions.

• After you have installed the refrigerator and turned it on, allow the appliance to stand for 2 hours before loading it with food.

• We strongly recommend you have a qualied technician or service company install the refrigerator. - Failing to do so may result in an electric shock, re, explosion, problems with the product, or injury.

• Overloading one door may make the refrigerator fall, causing physical injury. Untitled-8 7 2018-08-27 4:44:55Safety information English8 Safety information Critical usage warnings WARNING

• Do not insert the power plug into a wall socket with wet hands. - This may result in an electric shock.

• Do not store articles on the top of the appliance. - When you open or close the door, the articles may fall and cause personal injury and/or material damage.

• Do not insert hands, feet or metal objects (such as chopsticks, etc.) into the bottom or the back of the refrigerator. - This may result in an electric shock or injury. - Any sharp edges may cause a personal injury.

• Do not touch the inside walls of the freezer or products stored in the freezer with wet hands. - This may cause frostbite.

• Do not put a container lled with water on the refrigerator. - If spilled, there is a risk of re or electric shock.

• Do not keep volatile or ammable objects or substances (benzene, thinner, propane gas, alcohol, ether, LP gas, and other such products) in the refrigerator. - This refrigerator is for storing food only. - This may result in re or explosion.

• Children should be supervised to ensure that they do not play with the appliance. - Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.

• Do not let children hang on the door or door bins. A serious injury may occur.

• Do not let children go inside the refrigerator. They could become trapped.

• Do not insert your hands into the area under the appliance. - Any sharp edges may cause personal injury.

• Do not store pharmaceutical products, scientic materials, or temperature sensitive products in the refrigerator. - Products that require strict temperature controls must not be stored in the refrigerator.

• Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer.

• If you smell smoke, pull out the power plug immediately, and then contact your Samsung Electronics service center.

• If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of re. Untitled-8 8 2018-08-27 4:44:56English 9 Safety information

• Do not let children step on a drawer. - The drawer may break and cause them to slip.

• Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter the refrigerator.

• Do not allow babies or children go into a drawer. - It can cause death from suffocation by entrapment or personal injury.

• Do not overll the refrigerator with food. - When you open the door, an item may fall out and cause personal injury or material damage.

• Do not spray volatile material such as insecticide onto the surface of the appliance. - As well as being harmful to humans, it may also result in an electric shock, re, or problems with the product.

• Never put ngers or any objects into the water dispenser outlet, ice chute, or ice maker bucket. - It may cause a personal injury or material damage.

• Do not use or place any substances sensitive to temperature such as ammable sprays, ammable objects, dry ice, medicine, or chemicals near or inside the refrigerator.

• Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted candle in the refrigerator to remove bad odors. - This may result in an electric shock or re.

• Fill the water tank, ice tray, and water cubes with potable water only (tap water, mineral water, or puried water). - Do not ll the tank with tea, juice, or a sports drink. They can damage the refrigerator.

• Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, re, problems with the product, or injury. Do not put a container lled with water on the appliance. - If spilled, there is a risk of re or electric shock.

• Do not use mechanical devices or any other means to accelerate the defrosting process, other than those recommended by the manufacturer.

• Do not damage the refrigerant circuit.

• Never stare directly at the UV LED lamp for long periods of time. - This may result in eye strain due to the ultraviolet rays.

• Do not put a fridge shelf into the refrigerator upside down. The shelf stopper will not work. - The glass shelf could fall and cause personal injury.

• Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area. Untitled-8 9 2018-08-27 4:44:56Safety information English10 Safety information

• If a gas leak is detected, avoid any naked ames or potential sources of ignition, and air the room in which the appliance is standing for several minutes. - Do not touch the appliance or power cord. - Do not use a ventilating fan. - A spark may result in an explosion or re.

• Use only the LED Lamps provided by the manufacturer or its service agents.

• Bottles should be stored tightly together so that they do not fall over or out.

• This product is intended only for the storage of food in a domestic environment.

• Never put ngers or any objects into the water dispenser outlet, ice chute, or ice maker bucket. - This can cause a personal injury or material damage.

• Do not attempt to repair, disassemble, or modify the refrigerator yourself. - Unauthorized modications can cause safety problems. To reverse an unauthorized modication, we will charge the full cost of parts and labor.

• Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.

• If your refrigerator needs to be repaired or reinstalled, contact your nearest service center. - Failing to do so may result in an electric shock, re, problems with the product, or injury.

• If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center.

• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center. - Failing to do so may result in an electric or re hazards.

• Pull the power plug out of the socket before changing the interior lamps of the refrigerator. - Otherwise, there is a risk of electric shock.

• If you experience difculty changing a non-LED light, contact a Samsung service center.

• If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself. - Contact a Samsung service center.

• Plug the power plug into the wall socket rmly.

• Do not use a damaged power plug, damaged power cord, or loose wall socket. - This may result in an electric shock or re. Untitled-8 10 2018-08-27 4:44:56English 11 Safety information Usage cautions CAUTION

• Do not re-freeze frozen foods that have thawed completely. Do not place carbonated or zzy drinks in the freezer compartment. Do not put bottles or glass containers in the freezer. - When the contents freeze, the glass may break and cause personal injury.

• Use only the ice maker provided with the refrigerator.

• To get the best performance from the product: - Do not place food too close to the vents at the rear of the refrigerator as this can obstruct free air circulation in the refrigerator compartment. - Wrap food up properly or place it in airtight containers before putting it into the refrigerator. - Do not put glass bottles or carbonated beverages into the freezer. They can freeze and break. Broken beverage containers can cause injury. - Please observe maximum storage times and expiration dates of frozen goods.

• Do not put glass containers or bottles or carbonated beverages into the freezer. - The container may freeze and break, and this may result in injury.

• Service Warranty and Modication. - Any changes or modications performed by a 3rd party on this nished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modications.

• Do not block the air vents inside the refrigerator. - If the air vents are blocked, especially with a plastic bag, the refrigerator can be over cooled. If a cooling period lasts too long, the water lter may break and cause water leakage.

• If the refrigerator is disconnected from the power supply (because of a power failure, a thrown breaker, you unplugged the power cord, etc.), you should wait for at least ve minutes before plugging it back in.

• If large amounts of water enter the refrigerator, pull out the power plug and contact a Samsung service center.

• Do not strike or apply excessive force to any glass surface. - Broken glass may result in a personal injury and/or property damage.

• Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or puried water). - Do not ll the tank with tea, juice, or a sports drink. They can damage the refrigerator. Untitled-8 11 2018-08-27 4:44:56Safety information English12 Safety information

• If the refrigerator is ooded, shut off the power to the refrigerator and contact your nearest Samsung service center. - There is a risk of electric shock or re.

• Do not keep vegetable oil in your refrigerator’s door bins. The oil can solidify, making it foul-tasting and difcult to use. In addition, the open container can leak and the leaked oil can cause the door bin to crack. After opening an oil container, it is best to keep the container in a cool and shaded place such as a cupboard or pantry. - Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc. Cleaning cautions CAUTION

• Do not spray water directly on the inside or outside the refrigerator. - There is a risk of re or electric shock.

• Do not use a hair dryer to dry the inside of the refrigerator.

• Do not place a lighted candle in the refrigerator to remove bad odors. - This may result in an electric shock or re.

• Do not spray cleaning products directly on the display. - Printed letters on the display may come off.

• If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest service center. - Failing to do so may result in an electric shock or re.

• Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades. Do not use a wet or damp cloth when cleaning the plug. - Otherwise, there is a risk of re or electric shock.

• Do not clean the appliance by spraying water directly onto it.

• Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator. - They may damage the surface of the appliance and may cause a re.

• Never put ngers or any objects into the dispenser outlet. - This can cause a personal injury or material damage.

• Before cleaning or performing maintenance, unplug the appliance from the wall socket. - Failing to do so may result in an electric shock or re.

• Use a clean sponge or soft cloth and a mild detergent in warm water to clean the refrigerator. Untitled-8 12 2018-08-27 4:44:56English 13 Safety information

• Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, ammable uids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, door and interior liners, and gaskets. - These can scratch or damage the material.

• Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impacts such as bumping or dropping. Critical disposal warnings WARNING

• DANGER : Risk of child entrapment. Before you throw away your old refrigerator or freezer: - Take off the doors and door latch. - Leave the shelves in place so that children may not easily climb inside. - Children trapped inside a refrigerator can hurt themselves or suffocate to death.

• Please dispose of the packaging material from this product in an environmentally friendly manner.

• Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.

• R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator. If this refrigerator contains ammable gas (Refrigerant R-600a), contact your local authority in regard to the safe disposal of this product.

• When disposing of this refrigerator, remove the door/door seals and door latch so that small children or animals cannot become trapped inside. Children should be supervised to ensure that they do not play with the appliance. - If trapped inside, the child could be injured or suffocate to death.

• Cyclopentane is used in the insulation. The gases in the insulation material require a special disposal procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product.

• Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children. - If a child places a bag over his or her head, the child could suffocate. Untitled-8 13 2018-08-27 4:44:56Safety information English14 Safety information This appliance is intended to be used in household and similar applications such as

• staff kitchen areas in shops, ofces and other working environments;

• farm houses and by clients in hotels, motels and other residential type environments;

• bed and breakfast type environments;

• catering and similar non-retail applications. Untitled-8 14 2018-08-27 4:44:56English 15 Safety information

1. Regulatory Notice

FCC CAUTION: Any changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Contains Transmitter Module FCC ID: A3LWCM730Q This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause undesired operation. For products available in the US and Canadian markets, only channels 1~11 are available. You cannot select other channels. FCC STATEMENT: This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment to an outlet that is on a different circuit than the receiver.

• Consult the dealer or an experienced radio/TV technician for help. FCC RADIATION EXPOSURE STATEMENT: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and it’s antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. Untitled-8 15 2018-08-27 4:44:56Safety information English16 Safety information

Contains Transmitter Module IC: 649E-WCM730Q The term “IC” before the radio certication number only signies that Industry Canada technical specications were met. Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada. For products available in the US and Canadian markets, only channels 1~11 are available. You cannot select other channels. IC RADIATION EXPOSURE STATEMENT: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and it’s antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.

SAVE THESE INSTRUCTIONS

Untitled-8 16 2018-08-27 4:44:56English 17 Installation Follow these instructions carefully to prevent accidents and to ensure the proper installation of this refrigerator. WARNING

• Use the refrigerator only for its intended purpose as described in this manual.

• Any servicing must be performed by a qualied technician.

• Dispose of the product packaging material in compliance with the local regulations.

• To prevent electric shock, unplug the power cord before servicing. Your refrigerator at a glance NOTE Your refrigerator and the provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and your country.

• For energy efciency, keep all shelves, drawers, and baskets in their original positions.

• When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door.

• If the vertical hinged section is reversed, put it back into the correct position, and then close the door.

• Moisture may form at times on the vertical hinged section.

• If you close a door forcefully, the other door may open.

• When the door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons.

• If the internal or external LED lamp is out of order, contact a local Samsung service center. Untitled-8 18 2018-08-27 4:44:56English 19 Installation Door bins Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the gure below to help you position the bins properly. The number of door bins provided may differ with the model. Untitled-8 19 2018-08-27 4:44:56Installation English20 Installation Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 28 for the installation instructions. Tools required (not provided) Phillips head screwdriver Flat-heat screwdriver Socket wrench (10 mm) Pliers Allen wrench (4 mm) Allen wrench (5 mm) Detaching the fridge doors

1. With the door closed, use a Phillips

head screwdriver to remove the screws (x3) from the top cover. Pull up and remove the top cover with the connectors. Untitled-8 20 2018-08-27 4:44:57English 21 Installation

2. Disconnect the two wire connectors

on the left door. The position of the connectors differs with the model. CAUTION

• Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, one or both of the doors may fall and cause physical injury.

• Make sure the refrigerator is off before disconnecting the connectors.

3. Disconnect the water tube from the

coupler on the left door as shown.

4. Gently draw up the clamp in several

steps. To prevent nger injuries, do not apply a sudden force to the clamp.

5. Pull up the clamp to remove.

holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge.

7. Gently pull up the door vertically to

remove. Do not apply excessive force to the door. The door may fall, causing physical injury.

8. Lay the door down on a at surface.

9. Repeat the steps above for the other

door, except for Step 3. There is no water tube on the right side door. Untitled-8 22 2018-08-27 4:44:58English 23 Installation Detaching the freezer doors CAUTION

• Be sure to remove the fridge doors before removing the freezer doors.

• Use caution when disconnecting the bottom connectors.

1. With the freezer door open, use a

Phillips head screwdriver to remove the screw holding the cover (A) of the adjustable leg.

2. Disconnect the wire connectors.

3. Locate the hinge shaft. While holding

the door with one hand, use a at-head screwdriver or wrench to press the shaft down. Make sure to hold the door to prevent the door from falling. Untitled-8 23 2018-08-27 4:44:58Installation English24 Installation

4. To prevent contact with the middle

hinge, slightly tilt the door to the front, and then lift it up to remove.

5. Repeat the steps above for the other

door. Re-attaching the freezer doors CAUTION

• Before re-attaching the doors, make sure all the electrical connectors are properly connected.

• The freezer doors must be re-attached before the fridge doors.

• Be careful not to damage or step on the wires during this process.

1. Insert the freezer door into the bottom

hinge while pushing the freezer door in the direction of the arrow. CAUTION

• Be careful not to damage or step on the wires during this process. Untitled-8 24 2018-08-27 4:44:59English 25 Installation

2. While pressing the hinge shaft down,

position the door so that the hinge shaft is below the shaft hole in the middle hinge. Release the hinge shaft so that it enters the shaft hole.

3. With the door open, connect the bottom

connectors in the direction of the arrows.

4. Attach the levelling foot cover using

a Phillips head screwdriver. Be careful not to damage or step on the connectors.

5. Repeat the steps above for the other

door. Untitled-8 25 2018-08-27 4:44:59Installation English26 Installation Re-attaching the fridge doors

1. While holding the door open by more

than 90 degrees, insert the shaft on the middle hinge into the hole on the bottom of the door.

2. Put the top hinge into position on the

top of the refrigerator, and then insert the hinge shaft into the top hole of the door. Make sure the wires from the door pass through the hole in the hinge shaft.

3. Insert the clamp in the direction of the

4. Push back the clamp as shown.

Untitled-8 26 2018-08-27 4:45:00English 27 Installation

5. Connect the wire connectors.

• Make sure the wire connectors are connected properly. Otherwise, the display will not operate.

6. Connect the water tube.

• To prevent water leaks, make sure the red clips tighten the coupler properly.

• Keep the clips out of children’s reach.

7. Repeat the above steps for the other

door, except for Step 6. The right door does not have a water tube.

8. Attach the top cover with the front side

rst, and then press down on its back to get it into position. Then, tighten the screws (x3). Untitled-8 27 2018-08-27 4:45:00Installation English28 Installation Step-by-step installation STEP 1 Select a site The site must:

• Have a solid level surface without carpeting or ooring that may obstruct ventilation

• Be out of direct sunlight

• Have adequate room for opening and closing the door

• Be away from any heat source

• Provide room for maintenance and servicing

• Have a temperature range between 50 °F (10 °C) and 110 °F (43 °C) Clearance See the pictures and table below and on the next page for installation space requirements.

Model RF22N* RF28N* Depth “A”

/4" (908 mm) Height “C”

/4" (1797 mm) Overall Height “D”

/8" (1221 mm) NOTE The measurements of your refrigerator may differ from those listed above, depending on the measuring method. Untitled-8 29 2018-08-27 4:45:00Installation English30 Installation STEP 2 Flooring

• The surface of the installation location must support a fully loaded refrigerator.

• To protect the oor, put a large piece of cardboard under each leg of the refrigerator when you move it for installation.

• To protect the oor once the refrigerator is in its nal position, do not move it unless necessary. If you have to move it, place thick paper or cloth such as an old carpet, along the movement path. NOTE If the refrigerator cannot pass through entrance to your home or kitchen due to its size, see Door removal for entrance on page 20. Untitled-8 30 2018-08-27 4:45:01English 31 Installation STEP 3 Adjust the levelling feet CAUTION

• When installed, the refrigerator must be leveled on a at, solid oor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury.

• Levelling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.

• For safety reasons, adjust the front a little higher than the rear. Level the refrigerator using the special screws (levellers) on the front legs. Use a at-head screwdriver to turn the levellers.

• To adjust the height of the left side: Insert a at-head screwdriver into the leveller of the left side front leg. Turn the leveller clockwise to raise or turn it counterclockwise to lower.

• To adjust the height of the right side: Insert a at-head screwdriver into the leveller of the right side front leg. Turn the leveller clockwise to raise or turn it counterclockwise to lower. Untitled-8 31 2018-08-27 4:45:01Installation English32 Installation STEP 4 Adjust the door height as well as the door gap Snap ring The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm). To adjust the height of a door

1. Check the height difference between

the doors, and then raise and hold the lower door.

between the door and the hinge as shown. CAUTION

• Insert only one snap ring. If you insert two or more snap rings, the rings may slip out or make a rubbing noise.

• Keep the snap rings out of children’s reach and keep them for future use.

• Do not raise the door too much. The door can contact and damage the top cover. Untitled-8 32 2018-08-27 4:45:01English 33 Installation To correct the door gap Door gaps can be corrected using the gap bolt on the top right corner of the refrigerator.

1. With the door closed, use a Phillips

head screwdriver to remove the screws (x3) in the top cover. Then, carefully remove the top cover along with the wire connectors.

2. Use a 4 mm Allen wrench (not

provided) to correct the door gap between two doors. - To widen the gap, turn the gap bolt clockwise. - To narrow the gap, turn the gap bolt counterclockwise.

3. When done, reinsert the top cover, and

then reinsert the screws that hold it in place. Tighten the screws. CAUTION The electrical connectors must be left intact during this process. Use caution so you don't tangle the connector wires or peel off the coating. Untitled-8 33 2018-08-27 4:45:02Installation English34 Installation STEP 5 Connect the water dispenser line A water dispenser with a lter is one of the helpful features on your new refrigerator. To help promote better health, the water lter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that. The water line also connects to the ice maker. For the ice maker to operate properly, a water pressure of 20-125 psi is required. If the refrigerator is installed in an area with low water pressure (below 20 psi), you can install a booster pump to compensate for the low pressure. After you have connected the water line, make sure the water storage tank inside the refrigerator is properly lled. To do this, press the water dispenser lever until the water runs from the water outlet. NOTE

• Water line installation kits are available at extra cost from your retailer. We recommend using a water line installation kit that contains copper tubing and a 6 mm

• Use the new hose-sets supplied with the appliance only. Do not re-use an old hose set. WARNING

• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. Connect to potable water supply only.

1. Shut off the main water source.

2. Insert the pipe clamp (B) and the shut

off valve (C) into the cold water line (A).

3. Connect the water line installation kit

(A) to the shut off valve (B). Untitled-8 34 2018-08-27 4:45:02English 35 Installation Connect the water supply line to the refrigerator There are several items you must purchase to complete this connection. You may nd these items sold as a kit at your local hardware store. Copper Tubing

/4” plastic tubing Molded end (Bulb)

A. Refrigerator B. Household water supply line 01 Compression Nut (

/4”) (Assembled) 02 Ferrule (Not supplied) 03 Copper tubing (Not supplied) 04 Plastic Tubing (Assembled) 05 Compression Fitting (Assembled) 06 Molded end (Bulb) 07 Compression nut (B) (

/4”) (Not supplied) 08 Plastic Tubing (A) (Not supplied)

1. Connect the household water line to the assembled compression tting.

- If you are using copper tubing, slip the compression nut (B) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown. - If you are using plastic tubing (A), insert the molded end (Bulb) of the plastic tubing (A) into the compression tting. CAUTION If you use plastic tubing, (A) do not use it without the molded end (Bulb).

2. Tighten the compression nut (B) onto the compression tting. Do not over-tighten the

compression nut (B).

3. Turn the water on and check for any leakage. If you nd water drops or leakage in

the connection areas, turn off the main water supply. Check the connections and, if necessary, tighten. Untitled-8 35 2018-08-27 4:45:02Installation English36 Installation

4. Flush 1 gallon of water through the lter before drinking or using the water from

the refrigerator. (Flush approximately 6 minutes.) To ush, press a large glass or cup against the water dispenser lever. Fill the glass, empty it, and then repeat.

5. After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that

period of time, throw out the rst 1 or 2 buckets of ice the ice maker makes to ensure all impurities have been removed from the water line. NOTE Only connect the water line to a potable water source.

• If you have to repair or disassemble the water line, cut off

/4“ of the plastic tubing to make sure you get a snug, leak-free connection.

• You can test the water line quickly using a paper cup. Under normal conditions, the water dispenser can ll a 5 3/4 oz. (170 cc) cup in about 10 seconds. STEP 6 Initial settings After you complete the following steps, the refrigerator should be fully functional.

1. Plug the power cord into the wall socket to turn the refrigerator on.

2. Open the door, and check if the interior light lights up.

3. Set the temperature to the coldest setting, and then wait for about an hour. Then, the

freezer will be slightly chilled, and the motor should be running smoothly.

4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready

to use. STEP 7 Final check When installation is complete, conrm that:

• The refrigerator is plugged into an electrical outlet and grounded properly.

• The refrigerator is installed on a at, level surface with appropriate clearance between it and any walls or cabinets.

• The refrigerator is level and is sitting rmly on the oor.

• The door opens and closes freely, and the interior light turns on automatically when you open the door. Untitled-8 36 2018-08-27 4:45:02English 37 Operations User interface NOTE

• For detailed information about the refrigerator's functions, and apps, see the on-screen user manual available on the LCD display of your refrigerator.

• The content of apps and widgets and their design is subject to change. Support for apps and widgets may be discontinued without notice, depending on the content provider’s policy.

• Children's use of the refrigerator's functions, apps, and services must be supervised by adults.

• The PANDORA apps are only available in the United States.

• Tap a desired app or widget to launch it.

• Tap and hold an app or widget to enter Edit mode. A grid appears. In Edit mode, you can drag and drop an app or widget to a new position on the grid. When you move the app or widget to a new grid location, the location turns blue if it is available. If it is not available, it turns red.

• You can add an app or widget that has been removed from the Apps list. 02 Status bar

• Displays the status of various functions. (Refer to the following Icon descriptions table.) Icon descriptions Bluetooth ( ) Indicates Bluetooth connection status. USB ( ) Indicates USB connection status. NOTE The refrigerator supports USB memory that is formatted in the FAT32 or exFAT le systems. NTFS is not supported. Be sure to convert NTFS to FAT32 or exFAT before use. Remote Management

Turns on when Remote Management is enabled and running. Network ( ) Indicates network connection status in 5 levels (Off, 1-4). Software Update ( ) Indicates that the newest version of the refrigerator's software has been downloaded from the server and is ready to update. Untitled-8 38 2018-08-27 4:45:04English 39 Operations Notication ( ) Indicates there is a notication message. Cloud sync ( ) Indicates Family Hub is receiving data from the cloud server. 02 Soft buttons

01 Microphone - Tap to turn the microphone on or off. 02 Task Manager - Tap to open the Task Manager. - See the Task Manager section for details. 03 Home - Tap to open the Home screen. 04 Return - Tap to return to the previous screen. 05 Notication - Tap to display the Quick Panel. 06 Hide/Show - Tap to hide or show Soft buttons. - The Hide/Show button only appears when an app is active. Untitled-8 39 2018-08-27 4:45:04Operations English40 Operations Fridge Manager To access Fridge Manager, swipe the Home screen to the left, and then tap the Fridge Manager widget.

• Tap < or > on the bottom of the widget to move between pages.

• On the rst page, you can check the current temperatures or modes of each compartment as well as active special functions.

• Tap the rst page to open the Fridge Manager for detailed settings.

• On the second page, you can check the lter status.

• Tap Buy Filter on the second page to open the website where you can purchase a water lter. Untitled-8 40 2018-08-27 4:45:04English 41 Operations

The Fridge Manager is a graphical representation of your refrigerator. The top half represents the refrigerator compartment, the bottom left the freezer compartment, and the bottom right the FlexZone. The temperature or mode settings for each are displayed over each section. Fridge Manager At a Glance 01 Temperature Change the set temperature in the fridge, freezer, and FlexZone. You can also turn on and turn off the refrigerator's Power Cool function and the freezer's Power Freeze function. - Power Freeze speeds up the freezing process at maximum fan speed. The freezer keeps running at full speed for several hours and then returns to the previous temperature. - To freeze large amounts of food, activate Power Freeze at least 20 hours before putting food in the freezer. NOTE Using Power Freeze increases power consumption. Make sure you turn it off so the freezer returns to its previous temperature if you do not need it any longer. 02 Special Features View a short explanation of some of the refrigerator's special features. 03 Fridge Settings Change many of the fridge's settings including settings for ice making, the door alarm, and the temperature units (°F or °C). See the next page for details. 04 External Conditions Displays the external (ambient) temperature and humidity. Untitled-8 41 2018-08-27 4:45:05Operations English42 Operations NOTE The displayed conditions may differ from the actual temperature and humidity. NOTE Also displayed is the Ice Maker off indicator at the top, center. When the indicator displays Ice Maker off, the refrigerator's ice maker is turned off. Ice Maker Turns the icemaker on and off. Tap and drag the button to turn on or off. Note that if the ice bucket is full of ice, the refrigerator does not start making ice when you turn on the icemaker, but displays the Ice Full indicator on the main screen. If you hold down the dispenser lever for 5 seconds, the Ice Maker Off status changes to Making ice. Dispenser Lock Turns the ice and water dispensers on and off. Tap and drag the button to turn on or off. Door Alarm The door alarm sounds if you leave the door open. Tap and drag the button to turn on or off. Temp. Unit Switch the temperature scale between Celsius and Fahrenheit. Touch °F or °C to change the scale. Water Filter Provides a water lter replacement tutorial and lets you reset the water lter replacement indicator. Tap to open. NOTE

• After installing the water lter, tap Water Filter, and then tap Reset. Tapping Reset re-initializes the function that measures the time remaining until the water lter needs to be replaced again.

• If you tap Buy Filter, you will be directed to the website where you can purchase a water lter. Self Check Self Check is a self diagnoses function. Tap to open. Tap START to run. Demand Response Works with the Smart Grid energy saving manager. Tap to open. Tap and drag the button to turn on or off. See the Smart Grid section in this manual for more information. Untitled-8 42 2018-08-27 4:45:05English 43 Operations Cooling Off Cooling Off mode (also called Shop mode), is designed for use by retailers when they are displaying refrigerators on the shop oor. In Cooling Off mode, the refrigerator’s fan motor and lights work normally, but the compressors do not run, and the refrigerator and freezer do not get cold. If Cooling Off is turned on, all cooling controls will turn to OFF on the Fridge Manager.

• You can set the screen brightness, wallpapers, auto wake-up, motion detector, theme, screen timeout, and duration of the screen saver. Sound

• Set the volume and equalizer and turn on or turn off the touch sound. Wi-Fi

• Turn on or turn off a Wi-Fi connection. The current Wi-Fi network is listed rst in the access point (AP) list. Bluetooth

• When the Speaker mode is on, you can listen to music and media on your mobile phone or tablet through Family Hub’s speaker. - Only one connected mobile phone or tablet is listed.

• When the Speaker mode is off, you can search and connect to nearby Bluetooth-enabled devices. - Up to 4 recently paired Bluetooth devices are listed. - To add a new device when 4 paired devices are listed, rst unpair a paired device from the device list. - Available devices are Bluetooth-enabled headsets, headphones, and speakers. Voice

• You can check the Voice function language, turn on or turn off Voice wake-up, select Wake Word, register and manage Voice ID, and check information about Bixby. Prole • You can add, edit, or delete a prole. Security • Enable or disable restrictions on Family Hub features and apps. Language

• Select a preferred language. Available languages depend on the sales region. Date and Time

• Make sure the Auto update function is on with a proper Wi-Fi network connection. Open the fridge door and locate the display reset button on the inner side of the door. Press the button and press again to reset the display. Then, the date and time will be synced by the time server.

• You can change the time zone through the Time zone menu. About Device

• Make sure the Software Update function is on with a proper Wi-Fi network connection.

• When updates are available, the Update button becomes active. When updates are complete, the refrigerator restarts automatically.

• Legal information displays the Open Source License Agreement. Tap the list item to open the Open Source Announcement. Untitled-8 44 2018-08-27 4:45:05English 45 Operations Easy Connection

• Easy Connection can be used with Samsung Smartphone apps, and allows you to connect your device to the same home Wi-Fi network that your smartphone is connected to. Clean Screen Mode

• Turn on so you can clean the screen without activating any apps. Accessibility

• Set to turn on or off the screen reader function for blind and low- vision users. Online Manual

• The online manual will walk you through various menus and apps that the refrigerator provides directly on the display. Factory Data Reset

• Tap Reset to restart the refrigerator in Factory Data Reset mode. All user data will be removed permanently. Data that will be removed includes account information, memos, photos, and user settings. CAUTION Once factory reset is complete, no user data can be recovered. Remote Management

• Use Remote Management to allow a service representative to remotely diagnose problems and provide solutions.

• Remote Management requires a Wi-Fi connection.

• The Remote Management menu does not appear on models that do not support Remote Management.

• To use this function, a prole must be registered or Easy Connection must be set beforehand. Untitled-8 45 2018-08-27 4:45:05Operations English46 Operations Display reset (applicable models only) If the display is not working correctly, try resetting the display. This may resolve the problem.

1. Open the right-side fridge door and

locate the switch cover on the top right corner of the door.

2. Push up the cover to reveal the power

3. Turn the switch off, and then turn it on

4. Reinsert the switch cover. You will hear

a click when the cover is in place. Untitled-8 46 2018-08-27 4:45:05English 47 Operations SmartThings Installation Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”. Download and install the SmartThings app provided by Samsung Electronics to your smart device. NOTE

• The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.0 or later, iPhone 6 or later, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).

• For improved performance, the SmartThings app is subject to change without notice or discontinued support according to the manufacturer’s policy.

• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or non-standard Wi-Fi authentication protocols are not supported.

• Wireless networks may be affected by the surrounding wireless communication environment.

• If your Internet service provider has registered the MAC address of your PC or modem for identication, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance.

• The rewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center or retailer.

• To congure the wireless access point (AP) settings, see the user manual of the AP (router).

• Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols. (IEEE 802.11 n is recommended.)

• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart Refrigerators. Untitled-8 47 2018-08-27 4:45:05Operations English48 Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below. If a pop-up appears saying that a new device has been found, tap ADD NOW. If a pop-up doesn't appear, tap the + button, and then select the device you want to connect from the list of available devices. If your device isn't in the list of available devices, tap Supported Devices, select the device type (Refrigerator), and then select the specic device model. Follow the instructions in the app to set up your device. Once setup is complete, your refrigerator will appear as a "card" on your Devices screen. Refrigerator app Integrated control You can monitor and control your refrigerator at home and on the go.

• Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator page.

• Check the operation status or notications related to your refrigerator, and then change options or settings if necessary. NOTE Some options or settings of the refrigerator may not be available for remote control. Untitled-8 48 2018-08-27 4:45:06English 49 Operations Category Item Description Monitoring Fridge temperature Displays the current temperature setting of the fridge. Freezer temperature Displays the current temperature setting of the freezer. FlexZone™ settings Displays the settings of the FlexZone™. Self Check Detects abnormal operations of the refrigerator. Energy monitoring Checks the accumulated power consumption of the refrigerator for the last 180 days. Functions Ice making You can turn the ice making function on or off, and check the current settings of the function. You can also check the status and progress of ice making. Power Cool You can turn Power Cool on or off, and check the current settings. Power Freeze You can turn Power Freeze on or off, and check the current settings. Alarms Abnormally high temperature This alarm is triggered when the fridge, the freezer, or the FlexZone™ has abnormally high temperatures. Door opening This alarm is triggered if the fridge or freezer door or the FlexZone™ door is left open for a specic length of time. Water lter replacement This alarm reminds you that the water lter must be replaced. Inside Image You can view the inside of the refrigerator and can see if you need to replace food items. Family Hub App Link You can connect to the App Store and download the Refrigerator app. Untitled-8 49 2018-08-27 4:45:06Operations English50 Operations SMART GRID Function (Demand Response) - Applicable countries only When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest. NOTE

• You can deactivate the SMART GRID (Demand Response) function at any time using the Override On/Off function.

• To use the SMART GRID (Demand Response) function, you need a separate contract with your electric utility company. In addition, to use the Smart Grid (Demand Response) function, you must register for the service with your electric company. The company must have an EMS (Energy Management System) that supports SEP (Smart Energy prole). Using the SMART GRID (Demand Response) Function This feature monitors energy prices and demand information from your utility company and sends notications to the refrigerator to run high energy consuming tasks during off- peak times when electricity costs and demand are lower. If the refrigerator receives a control signal from the utility company, the refrigerator will display the DAL (L3) ~ TALR (L4) levels on the refrigerator display and control the power consumption according to the level. Exception condition: The DAL and TALR control signals from a utility company work as long as product performance is maintained. If the refrigerator receives the SMART GRID (Demand Response) signal (DAL or TALR), the refrigerator will operate in Delay Appliance Load or Temporary Appliance Load Reduction mode.

• Delay Appliance Load (L3): The refrigerator responds to a DAL signal by providing a moderate load reduction for the duration of the delay period. This function controls functions that consume a lot of energy such as adjusting the Cooling system, running the defrost cycle, and making ice. - DAL mode is automatically deactivated after it lasts for the amount of time stipulated by the DAL signal (max. 4.5 hours) or when the Override function is turned on. Untitled-8 50 2018-08-27 4:45:06English 51 Operations

• Temporary Appliance Load Reduction (L4): The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period. This function reduces energy consumption by stopping the compressor and controlling the functions that consume a lot of energy such as the defrost cycle and making ice. - TALR (L4) mode is automatically deactivated after it lasts for the received duration (max. 15 minutes), or when the Override function is turned on. The mode is immediately deactivated and the refrigerator returns to the normal state when the door is opened or closed, or the dispenser is used. To check the MAC address

1. Tap the Settings icon on the Home screen.

2. Scroll down to and open About Device.

3. The screen displays (among others) the Wi-Fi MAC address.

Override Mode When you want the refrigerator to ignore the SMART GRID (Demand Response) signal from the utility company, you can activate OVERRIDE mode. When you activate OVERRIDE mode, the refrigerator ignores the SMART GRID (Demand Response) signal and is not controlled by the utility company. Activating and deactivating Override mode

1. Tap the Fridge Manager icon.

2. On the bottom of the Fridge Manager screen, tap the Fridge Settings icon.

3. Tap Demand Response.

4. Slide the DAL/TALR override button to the ON or OFF position.

• Alternatively, you can activate or deactivate OVERRIDE mode using the SmartThings app and the Energy Management function. See the next page. Untitled-8 51 2018-08-27 4:45:06Operations English52 Operations Using the Energy Management Function The Energy Management function enables you to control and monitor your Energy Management refrigerator using the SmartThings app for your convenience. NOTE

• To use the Energy Management refrigerator functions, you have to install the corresponding app rst.

2. Energy Consumption Reporting

- Shows the accumulated power consumption. Power consumption data is updated every 5 minutes. NOTE The energy consumption report may differ from the power consumption specications of the product depending on the operating environment and the quantity and type of stored food.

3. Delay Defrost Capability

- The Delay Defrost Capability function saves energy by delaying the defrost operation to a time specied by the user. You can congure the time. and this function will save energy during the specied period in a 24 hour cycle. If the time is not set, the function works with the default time settings. The default time settings are below: - 6 am to 10 am: November 1st to April 30th. - 3 pm to 7 pm: May 1st to October 31st. To change the time setting for the Delay Defrost Capability You can change the time setting for the Delay Defrost Capability on the app. Untitled-8 52 2018-08-27 4:45:06English 53 Operations Provision for Open Access to the Connected Product Requirements

1. SGIP Open Standards (Smart Energy Prole 2.0 - http://www.csep.org/)

- Energy Consumption Reporting - Demand Response

- Operational Status, User Settings & Messages - ICE Maker Status: GET /icemaker/status/vs/0 - Door Open Alarm: GET /doors/vs/0 - DR Status: GET /drlc/vs/0 - Delay Defrost Capability - Set Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=add - Get Schedule of the Defrost Delay : GET /defrost/reservation/vs/0 - Delete Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=remove - Defrost Delay On/OFF: POST /defrost/delay/vs/0 Untitled-8 53 2018-08-27 4:45:06Operations English54 Operations Recommendations for voice recognition For the voice recognition function, there is a built-in microphone at the top of the refrigerator’s display. To use the voice recognition function:

• Stand no more than 3 feet (1 meter) from the refrigerator and speak loudly and clearly towards the built-in microphone.

• Speak at a regular pace. Reduce ambient noises, such as noises from a living-room TV. NOTE The voice recognition function may not work if you stand more than 3 feet (1 meter) away or if you speak too softly. Samsung Family Hub Installation Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung Family Hub”. Download and install the Samsung Family Hub app provided by Samsung Electronics to your smart device. NOTE

• The Samsung Family Hub app is designed for Android 4.4 (KitKat) or later, or iOS 8.0 or later, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).

• For improved performance, the Samsung Family Hub app is subject to change without notice. Support may be discontinued according to the manufacturer's policy.

• Wireless networks may be affected by the surrounding wireless communication environment.

• If your Internet service provider has registered the MAC address of your PC or modem for identication, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance.

• The rewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center or retailer. Untitled-8 54 2018-08-27 4:45:06English 55 Operations Samsung account You are required to register your Samsung account to use the Samsung Family Hub app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. NOTE To connect your smartphone and the refrigerator, register your Samsung account in Settings Prole. Item Description Calendar You can share your schedule with your family. To Do You can create and edit a to-do list. Memo You can create and edit memos for specic users. Whiteboard You can send White Board contents created on the refrigerator to your smartphone or vice versa. Gallery You can send photos from your smartphone to the refrigerator. View Inside You can check the inner view of the refrigerator, use different labels to register item-specic storage periods, and keep track of them to ensure you use items by their use-by dates. Shopping List You can create and edit shopping lists. Untitled-8 55 2018-08-27 4:45:06Operations English56 Operations Special features Water dispenser With the water dispenser, you can dispense water without opening the fridge door.

The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. If you do not want to dispense ice, simply press the water lever (B). With the Ice Maker enabled,

1. Press to select an ice type.

2. Put a water glass on the ice lever (A)

and push it. Ice is dispensed from the dispenser.

3. If you want water, put the glass on the

water lever (B) and push it. Water is dispensed from the dispenser. NOTE

• To get ice and water, push the ice lever (A) rst for ice, then move your glass down and press the water lever (B) for water.

• If you push both levers at once, only the rst pushed lever operates.

• To prevent spills, wait 1 second before removing the glass after dispensing.

• Make sure the glass is in line with the dispenser to prevent the dispensed water from spilling out.

• If you do not use the water dispenser for 2-3 days, the dispensed water may have an abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of water. Untitled-8 56 2018-08-27 4:45:06English 57 Operations Ice maker The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy ltered water with cubed or crushed ice. Ice making After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice:

1. Let the refrigerator run at least 24 hours without dispensing ice for optimal

2. Dispense the rst 4 to 6 ice cubes into a glass.

3. Wait another 8 hours and dispense another 4 to 6 ice cubes.

4. Then, wait another 16 hours and dispense the rst glass-full of ice.

• If you consume all the ice at once, you must wait 8 hours before dispensing the rst 4 to 6 cubes. This ensures that the ice bucket is lled with ice properly.

• Ice cubes generated rapidly may look white, which is normal. Diagnosis If ice does not dispense, rst check the ice maker. To check the ice maker

1. Press Test on the side of the ice maker.

You will hear a chime (ding-dong) when you press the button.

2. You will hear another chime if the ice

maker is operating properly. CAUTION

• If the ice making chime rings repeatedly, contact the waterline installer or a local Samsung service center.

• Do not press Test repeatedly after the ice tray is lled with ice or water. Water may overow or ice may jam.

• Do not put food in the ice bucket. The frozen food may damage the ice maker, especially when you open or close the door.

• When the refrigerator recovers power after a power failure, the ice bucket may contain a mix of melted and jammed ice cubes, which can prevent the ice maker from working properly. To prevent this, make sure to empty the ice bucket before using the ice maker again. Untitled-8 57 2018-08-27 4:45:06Operations English58 Operations

• Do not put ngers or any objects into the dispenser outlet or the ice maker. This can cause physical injury or property damage.

• When reinserting the ice maker tray, make sure that the tray is properly centered at the entrance. Otherwise, the tray can get stuck. Ice Maker Off To disable the icemaker, tap Fridge Manager > Fridge Settings > Ice Maker on the Home screen, and then select Off. Make sure to empty the ice bucket. Remaining ice cubes may clump together, making it difcult to remove them. To remove the ice bucket

1. Hold the bottom of the ice bucket with

one hand and hold the side with the other hand.

2. Gently lift it up and pull out.

3. Remove the remaining ice cubes, and

then put the ice bucket back into place. If the bucket does not t in, turn the helix screw 90 degrees, and then try again. NOTE

• Removal of the ice bucket does not affect the thermal and mechanical performance of the refrigerator. Untitled-8 58 2018-08-27 4:45:07English 59 Operations Water clouding Water supplied to the refrigerator ows through a core alkaline lter. During this ltering process, the water pressure of the water increases and the water becomes saturated with oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when dispensed. This is normal and the water will look clear after a few seconds. Wine Rack The refrigerator ships with a wine rack, which can be positioned in one of 3 positions: under the shelf, in the partition guide, or on top of the sliding shelf of the FlexZone. The position or positions available to you depends on your model. CAUTION When you remove or insert the wine rack, make sure that the wine rack is empty. Under the shelf Insert the wine rack under the shelf of the fridge. Make sure to insert it all the way to the end as shown in the gure. In the partition guide Insert the wine rack in the partition guide of the FlexZone.

• Make sure the front of the wine rack ts in the partition guide on the inner left-hand side of the FlexZone.

• Set the temperature of the FlexZone to White Wine. Untitled-8 59 2018-08-27 4:45:07Operations English60 Operations On the sliding shelf Insert the wine rack on top of the sliding shelf of the FlexZone, which is normally below the partition guide.

• Set the temperature of the FlexZone to White Wine. CAUTION

• Do not store wine bottles in the freezer. The bottles can freeze and break, causing physical injury.

• Do not store wine bottles in two rows. The bottles may fall, causing physical injury.

• Do not store wine bottles taller than 13 in (330 mm) in height. The bottles may break when you close the door, causing physical injury. Untitled-8 60 2018-08-27 4:45:07English 61 Maintenance Handling and care Ice bucket If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket.

1. To remove the ice bucket, gently lift

it up, and then pull it out slowly while holding the bottom of the bucket with one hand and the side with the other hand.

2. Empty the bucket.

3. When done, put the bucket back into

position. If the bucket does not t in, turn the helix screw 90 degrees, and then try again. CAUTION

• Do not apply excessive force to the bucket cover. The cover may break.

• Do not forcefully close the door. Water may spill over the ice maker.

• To prevent injury, make sure to clean up any ice or water that has fallen on the oor.

• To prevent accidents or injury, do not let children play with the water dispenser or the ice maker.

• Do not put your hand or an object into the ice chute. This may cause physical injury or product damage.

• Use only the provided ice bucket. Third-party ice buckets may cause a system failure.

• Use only potable water that is connected to the water supply line. NOTE

• The water pressure required for ice making is between 20 psi and 125 psi.

• Noise coming from the ice maker as it produces ice during the ice making process is normal.

• While the door is open, neither the ice maker nor the water dispenser operates. Maintenance Untitled-8 61 2018-08-27 4:45:08Maintenance English62 Maintenance Tempered glass shelves (fridge)

• To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out.

• To reinsert, hold the shelf at an angle so the front is higher than the back, and then insert the top hook into the top shelf notch. Then, lower the shelf and insert the bottom shelf hook into the bottom shelf notch. CAUTION

• The tempered glass shelves are heavy. Use caution when removing them.

• The shelf must be inserted correctly. Do not insert upside down.

• Glass containers may scratch the surface of glass shelves. Untitled-8 62 2018-08-27 4:45:08English 63 Maintenance Door bins The top door bin section has a marked line to ensure easy removal and proper reinsertion. Lift up the door bin, and then pull out straight. CAUTION Do not allow children to play with the bins. Sharp-edged corners may cause injury. Vegetable & fruit drawers (EZ fresh zone) Gently lift up the front of the drawer and slide out. We recommend that you remove the door bins before removing the drawer. This is to prevent damage to the door bins. Untitled-8 63 2018-08-27 4:45:08Maintenance English64 Maintenance Vegetable shelf

1. Slide out the left-side vegetable drawer.

2. Slide in the right-side foldable shelf.

3. While supporting the vegetable shelf

with one hand, slide it out with the other hand. NOTE To use the space that is opened up after removing the foldable shelf, take out the vegetable shelf. To reinsert, follow the steps above in the reverse order. Ice bucket To remove the ice bucket, see the Maintenance section on page 61. Untitled-8 64 2018-08-27 4:45:09English 65 Maintenance Cleaning Interior and exterior WARNING

• Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator or cause a re.

• Do not spray water onto the refrigerator. This may cause electric shock.

• Do not put ngers or any objects into the dispenser outlet. CAUTION

• Do not spray water directly on the LCD display or speaker. This may cause re, electric shock, or damage.

• Do not scratch the LCD display or speaker. This may cause permanent damage. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points. To clean the refrigerator

1. Unplug the power cord.

2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior

3. When done, use a dry cloth or paper towel to dry well.

4. Plug in the power cord.

Untitled-8 65 2018-08-27 4:45:09Maintenance English66 Maintenance Inner-view camera NOTE Use a cotton swab or microber cloth to clean the camera on the left-side door of the fridge. Untitled-8 66 2018-08-27 4:45:09English 67 Maintenance Replacement Water lter WARNING

• Do not use third-party water lters. Use only Samsung-provided or -approved lters.

• Unapproved lters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water lters. The lter indicator ( ) turns red to let you know it is time to replace the water lter. Before replacing the lter, make sure the water supply line is shut off.

1. Open the lter cover.

- Some models may not have a lter cover. If your model does not, skip this step.

2. Turn the knob of the lter cartridge

counter clockwise 90 degrees (1/4 turn). The lter cartridge unlocks.

3. Pull out to remove the cartridge.

- If the water lter is severely contaminated, the cartridge may not be easy to remove. If that is the case, use force to remove the cartridge. - To prevent water leaks from the lter opening, pull the cartridge straight out while removing it. Untitled-8 67 2018-08-27 4:45:09Maintenance English68 Maintenance NOTE To prevent overow, empty and dry the water lter tray.

4. Insert a new lter cartridge. Use only

Samsung-provided or approved lters.

6. On the Home screen, tap Fridge

Manager > Fridge Settings > Water Filter, and then select Reset. The lter indicator turns off.

7. When you are done replacing the lter,

open the water valve and run water through the dispenser for about 7 minutes. This is to remove impurities and air from the water line. NOTE

• A newly installed lter may cause the water dispenser to spurt water briey. This is because air has entered the waterline.

• The replacement process may cause the water dispenser to drip for a short period of time. If it drips, simply wipe up any water on the oor with a dry towel. Untitled-8 68 2018-08-27 4:45:10English 69 Maintenance Reverse osmosis water ltration system The water pressure of the water supply system to a reverse osmosis water ltration system must be between 35 psi and 120 psi (241 kPa and 827 kPa). The water pressure of the reverse osmosis water ltration system to the refrigerator’s cold water line must be at least 40 psi (276 kPa). If the water pressure is below these specications:

• Check if the sediment lter in the reverse osmosis system is blocked. Replace the lter if necessary.

• Rell the water tank in the reverse osmosis system with water.

• If your refrigerator has a water lter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water lter. For more information or servicing, contact a licensed plumbing professional. Ordering a new lter To purchase a new water lter, contact a local Samsung service center or visit www. samsungparts.com on the web. LED Lights To replace the LED lights on the refrigerator, contact a local Samsung service center. WARNING The LED lights are not user-serviceable. Do not attempt to replace an LED light yourself. This can cause electric shock. Untitled-8 69 2018-08-27 4:45:10English70 Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Possible causes Solution Fridge/freezer does not operate. Fridge/freezer temperature is warm.

• Power cord is not plugged in properly.

• Properly plug in the power cord.

• Temperature control is not set correctly.

• Set the temperature lower.

• Refrigerator is located near a heat source or direct sunlight.

• Keep the refrigerator away from direct sunlight or a heat source.

• Not enough clearance between refrigerator and nearby walls or cabinets.

• Make sure there is a gap of at least 2.5 inches (5 cm) between the refrigerator back and sides and any nearby walls or cabinets.

• The refrigerator is overloaded. Food is blocking the refrigerator vents.

• Do not overload the refrigerator. Do not allow food to block ventilation. Fridge/freezer is over-cooling.

• Temperature control is not set correctly.

• Set the temperature higher. Interior wall is hot.

• Refrigerator has heat-proof piping in the interior wall.

• To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure. Troubleshooting Untitled-8 70 2018-08-27 4:45:10English 71 Troubleshooting Odors Symptom Possible causes Solution Refrigerator has odors.

• Clean the refrigerator and remove any spoiled food.

• Food with strong odors.

• Make sure strong smelling food is wrapped airtight. Frost Symptom Possible causes Solution Frost around the vents.

• Food is blocking the vents.

• Make sure no food blocks the refrigerator vents. Frost on interior walls.

• Door is not closed properly.

• Make sure food does not block the door. Clean the door gasket. Fruits or vegetables are frozen.

• Fruits or vegetables are stored in the Flex Zone and the temperature was set too low.

• Set the temperature of the Flex Zone to a temperature appropriate for fruits or vegetables. Condensation Symptom Possible causes Solution Condensation forms on the interior walls.

• If door is left open, moisture enters the refrigerator.

• Remove the moisture and do not leave a door open for extended periods of time.

• Food with high moisture content.

• Make sure food is wrapped airtight. Untitled-8 71 2018-08-27 4:45:10Troubleshooting English72 Troubleshooting Water/ice (dispenser models only) Symptom Possible causes Solution Water ow is weaker than normal.

• Water pressure is too low.

• Make sure the water pressure is between 20 to 120 psi. Ice maker makes a buzzing sound.

• The ice maker function is activated, but the water supply to the refrigerator has not been connected.

• Press Ice Maker off . Ice maker does not make ice.

• Ice maker has just been installed.

• You must wait 12 hours for the refrigerator to make ice.

• Freezer temperature is too low.

• Set the freezer temperature below 0 °F (-18 °C) or -4 °F (-20 °C) in warm, ambient air.

• Dispenser Lock is activated. • Deactivate Dispenser Lock.

• Ice maker is off. • Turn on the ice maker. Ice does not dispense.

• Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks).

• If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker.

• Ice bucket is not properly inserted.

• Make sure the ice bucket is properly inserted.

• Water line is not connected properly or water supply is not on.

• Check if the water line is installed correctly. Check if the water line stop cock is closed. Untitled-8 72 2018-08-27 4:45:10English 73 Troubleshooting Symptom Possible causes Solution Water does not dispense.

• Water line is not connected properly or water supply is not on.

• Check the water installation conditions.

• Dispenser Lock is activated. • Deactivate Dispenser Lock.

• A third-party water lter was installed.

• Use only Samsung-provided or approved lters.

• Unapproved lters may leak and damage the refrigerator.

• Water lter indicator turns on or blinks.

• Replace the water lter. After replacing, reset the lter indicator sensor. Untitled-8 73 2018-08-27 4:45:10Troubleshooting English74 Troubleshooting SmartThings Symptom Action Could not nd “SmartThings” in the app market.

• The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.0 or later, iPhone 6 or later, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). The SmartThings app fails to operate.

• The SmartThings app is available for applicable models only.

• The old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models. The SmartThings app is installed but is not connected to my refrigerator.

• You must log into your Samsung account to use the app.

• Make sure that your router is operating normally.

• If you have not connected your refrigerator to the SmartThings App after the app was installed, you must make the connection using the device registration function of the app. Could not log into the app.

• You must log into your Samsung account to use the app.

• If you don’t have a Samsung account, follow the app’s onscreen instructions to create one. An error message appears when I try to register my refrigerator.

• Easy Connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again. The SmartThings app is successfully connected to my refrigerator but does not run.

• Exit and restart the SmartThings app or disconnect and reconnect the router.

• Unplug the power cord of the refrigerator, and then plug it in again after 1 minute. Untitled-8 74 2018-08-27 4:45:10English 75 Troubleshooting Samsung Family Hub Symptom Action Could not nd “Samsung Family Hub” in the app market.

• The Samsung Family Hub app is available for smartphones that run Android 4.4 (KitKat) or later, or iOS 8.0 or later. Could not log into the app.

• You must log into your Samsung account to use the app.

• If you don’t have a Samsung account, follow the app’s on- screen instructions to create one. Untitled-8 75 2018-08-27 4:45:10Troubleshooting English76 Troubleshooting Smart Grid (Applicable countries only) Symptom Action What Do I Need to use the Energy Management and Smart Grid functions? To use the Smart Grid (Demand Response) and Energy Management functions on your refrigerator, you need the following: Devices

• A wireless access point (router)

• A Samsung Energy Management-supported refrigerator

• A smartphone Registration

• Connect your refrigerator to your home Wi-Fi network.

• Register for the EMS service with your electric company. Your electric company must have an EMS (Energy Management System) supporting SEP (Smart Energy prole). App

• Download the SmartThings app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps.

• Install and run the SmartThings app on your smartphone. Why isn’t the Energy Management function working normally?

• Make sure that your home router is operating normally with proper Internet service and connection.

• Make sure that the refrigerator is connected to the AP (router). Checkpoints

• Connect your smartphone to the router (AP, Access Point), and then check if you can browse the Internet on the smartphone. Why isn’t the Delay Defrost Capability working normally?

• Make sure that your home router is operating normally with proper Internet service and connection. Untitled-8 76 2018-08-27 4:45:10English 77 Troubleshooting LCD Symptom Action Cannot connect to my TV.

• This refrigerator can connect only with Samsung Smart TV 6400 series or higher models released since 2015. Please check the model name of your TV rst.

• Network connections may suffer temporary interruptions. Turn your TV off, and then try again. The inner view picture looks bulged out or incomplete.

• The edges of the inner view may look bulged out. The bulging is caused by the convex lens of the camera.

• The inner view may be incomplete due to the blind spots on the left and right corners or screened depending on the layout of food items. Make sure to place food items in the front center. The displayed measurement on the Fridge Manager is not correct.

• The displayed conditions may differ from the actual temperature and humidity. Untitled-8 77 2018-08-27 4:45:11Troubleshooting English78 Troubleshooting Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal.

• When starting or ending an operation, the refrigerator may make sounds similar to a car engine ignition. As the operation stabilizes, the sounds will decrease. Clicking! or Chirping!Buzzing!

• While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, the fan sound will stop. SSSRRR!Whir!

• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds. HiSS! Untitled-8 78 2018-08-27 4:45:11English 79 Troubleshooting

• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling!

• As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working. Cracking!

• For ice maker models: When the water valve opens to ll the ice maker, buzzing sounds may occur.

• Due to pressure equalizing when you open and close the refrigerator door, whooshing sounds may occur. Untitled-8 79 2018-08-27 4:45:11English80 LIMITED WARRANTY (U.S.A.) SAMSUNG REFRIGERATOR LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period of: One (1) year parts and labor Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing) Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service. SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service. To receive in-home service, product must be unobstructed and accessible to the service agent. During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG. Untitled-8 80 2018-08-27 4:45:11English 81 This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modication or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product’s nishes; damage caused by abuse, misuse, pest infestations, accident, re, oods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, uctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility. Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.

EXCLUSION OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from state to state. Untitled-8 81 2018-08-27 4:45:11LIMITED WARRANTY (U.S.A.) English82

LIMITATION OF REMEDIES

YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from state to state. SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, rm, or corporation with respect to this product shall be binding on SAMSUNG. To obtain warranty service, please contact SAMSUNG at: Samsung Electronics America, Inc. 85 Challenger Road Ridgeeld Park, NJ 07660 1-800-SAMSUNG (726-7864) www.samsung.com/us/support Untitled-8 82 2018-08-27 4:45:11English 83 Warranty Information (CANADA) If your refrigerator needs service Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number if your product is not functioning properly. Limited Warranty for Original Purchaser This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred to as SECA) against manufacturing defects in material or workmanship for the following periods: Labor : 1 year (in-home) Parts : 1 year Inverter Compressor : 10 years (Part only) SECA further warrants that if this product fails to operate properly within the specied warranty period and the failure is due to improper workmanship or defective material, SECA will repair or replace the product at its option. In-home service is not available in all areas. Contact us to nd out if in-home service is currently available in your area by using the contact information at the back of this warranty. All warranty repairs or part replacements must be performed by a SECA Authorized Service Center. (To nd the nearest SECA Service Center, call 1-800-SAMSUNG (7267864) or visit our web site at www.samsung.com/ca) Obligation to the Original Owner The original dated sales receipt must be retained by the customer and is the only acceptable proof of purchase. It must be presented to a SECA Authorized Service Center at the time service is requested before warranty services are rendered. On all carry-in models, transportation to and from the Authorized Service Center is the responsibility of the customer. Untitled-8 83 2018-08-27 4:45:11Warranty Information (CANADA) English84 Exclusions of the Warranty This warranty does not cover damage due to accident, re, ood, and/or other Acts of God, misuse, incorrect line voltage, improper installation, improper or unauthorized repairs, commercial use, or damage that occurs during shipping. Customer adjustments which are explained in this owners manual are not covered under the terms of this warranty. This warranty will automatically be voided for any unit found with a missing or altered serial number. This warranty is valid only on products purchased and used in Canada.

DECLARATION OF CONFORMITY

According to Sec. 2.1077, 47 CFR of the FCC Rules. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Equipment EUT Type Other Class B digital devices & peripherals Kind of product Refrigerator-Freezer Trade Name SAMSUNG Model RF22N9781SG Variant Model RF22N97****, RF28N97**** (The symbol “*” can be any alphanumeric character.) Applied Rules 47 CFR Part 15, Subpart B / ANSI C63.4-2014 Manufacturer Samsung Electronics Co., Ltd. (Maetan dong) 129, Samsung-ro, Yeongtong-Gu, Suwon-Si, Gyeonggi-Do 16677 Korea We hereby declare that the equipment bearing the trade name and model number specied above was tested conforming to the applicable FCC Rules under the most accurate measurement standards possible, and that all the necessary steps have been taken and are in force to assure that production units of the same equipment will continue to comply with the Commission’s requirements.

U.S. RESPONSIBLE PARTY

1.1 Aviso de la FCC (Federal Communications Commission)