C17KS61H0 - Coffee machine NEFF - Free user manual and instructions

USER MANUAL C17KS61H0 NEFF

• Contents Included in delivery (for use) a Fully automatic coffee machine b Instruction manual c Quick reference guide d Measuring spoon e Water hardness testing strip f Milk tube (set) g Milk container h Suction pipe Contents Included in delivery (for use) p. 37
• Congratulations p. 37
• Intended use p. 38
• Important safety information p. 38
• Overview p. 40
• Controls p. 40
• Initial use p. 41
• Display p. 42
• Preparing drinks p. 43
• Preparation using coffee beans p. 45
• Preparation using milk p. 45
• Preparation using ground coffee p. 46
• Dispensing hot water p. 47
• Personalised drinks p. 47
• Two cups at once p. 48
• Adjusting the grind setting p. 48
• Childproof lock p. 48
• Menu p. 49
• Home Connect p. 51
• Care and daily cleaning p. 55
• Service programmes p. 58
• Tips on energy saving p. 60
• Frost protection p. 61
• Storing accessories p. 61
• Accessories p. 61
• Disposal p. 61
• Guarantee p. 61
• Simple troubleshooting p. 62
• Technical specifications Congratulations on purchasing this fully automatic coffee machine! You have now acquired a high-quality and modern kitchen appliance. It combines innovative technology with a range of functions and is easy to use. It will enable you to prepare a variety of delicious hot drinks quickly and simply – whether you’re in the mood for an invigorating espresso, a creamy cappuccino, a smooth latte macchiato or white coffee, or a tradi- tional cup of coffee. At the same time the appliance offers you a wide range of options for adapting it to your individual taste. To ensure that you can use this fully auto- matic coffee machine with all its functions and features reliably and safely, we would like you to familiarize yourself with its com- ponents, functions, displays and controls. These instructions are designed to help you. So please take the time to read them before you switch on the appliance. How to use these instructions These instructions also show display texts and symbols in a special way. These enable you to clearly see where we refer to texts or symbols that are marked or displayed on the appliance. Display indicators: “Espresso” Buttons and controls on the display: C The appliance comes with a quick reference guide where you can find the most impor- tant functions at a glance. It can be stored in the accessory drawer of the appliance.38 en Intended use W Warning Risk of electric shock! ■ The appliance may only be connected to a power supply with alternating current via a correctly installed socket with earthing. Ensure that the protective conductor system of the domestic supply has been correctly installed. ■ Connect and operate the appliance only in accordance with the speci cations on the rating plate. ■ Do not use the appliance if the power cord and/or appliance are damaged. ■ Only our customer service may repair the appliance, e.g. by replacing a damaged power cord, in order to avoid hazards. ■ If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent. ■ Never immerse the appliance or mains cord in water. ■ If there is a fault, pull out the mains plug immediately or switch o󰀨 the power supply. ■ Avoid spillage on the connector. ■ Please note the special information on cleaning in the instructions. Intended use Check the appliance after unpacking it. Do not connect the appliance if it has been damaged in transit. This appliance is intended for domestic use only. Only use the appliance indoors at room temperature and up to 2000 m above sea level. Important safety information Please read and follow the operating instructions carefully and keep them for later reference! Enclose these instructions when you give this appliance to someone else. This appliance can be used by children aged from 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Keep children under 8 years of age away from the appliance and connecting cable and do not allow them to use the appliance. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 years and supervised. Intended use Important safety information39 p. 65

Intended use W Warning Hazard due to magnetism! The appliance contains permanent magnets which can a󰀨 ect electronic implants such as pacemakers or insulin pumps. Persons wearing electronic implants must maintain a minimum distance of 10 cm from the appliance and from the following parts upon removal: milk container, milk system, water tank and brewing unit. W Warning Risk of su󰀨 ocation! ■ Do not allow children to play with packaging material. ■ Store small parts safely as they can be easily swallowed. W Warning Risk of injury! ■ Do not reach into the grinding unit! ■ Be careful not to jam your ngers when closing the door. ■ A misuse of the appliance can potentially lead to injury. W Warning Risk of burns! ■ The beverage outlet gets very hot. After use, always let it cool down before you touch it. ■ After the use the heating element surfaces can be subjected to residual heat. ■ Freshly prepared beverages are very hot. Leave to cool a little if necessary. W Warning Risk of scalding (Home Connect)! If an unattended remote start takes place, third parties might be scalded if they reach under the co󰀨 ee dispenser during drinks dispensing. You should therefore make sure that with an unattended remote start that there is no risk to other people, in particular not to children, or to property. W Warning Risk of re! ■ The appliance gets hot. ■ Never operate the appliance with the cupboard door closed. ■ The cupboard door must be open during operation.40 en Overview Overview 1 Appliance door a Recessed grip (for opening the door) b Drip plate 2 Display 3 Control panel 4 Outlet system (coffee, milk, hot water), height-adjustable a Cover 5 Milk system a Snap lever b Beverage outlet (upper part, lower part) c Milk tube (2 pieces) d Connecting element, metal (for magnet holder) 6 Mains switch J (power supply) 7 Accessory drawer (for quick reference guide and accessories) a Quick reference guide b Measuring spoon c Water hardness strip d Milk tube (set) 8 Removable water tank a Lid for water tank 9 Removable bean container a Lid for bean container 10 Slide regulator for grinding degree setting 11 Magnet holder (for connecting element) 12 Removable drawer (for ground coffee/cleaning tablet) 13 Holder (for milk tube) 14 Protective cover (for brewing unit) 15 Brewing unit a Locking mechanism b Cover 16 Eject lever 17 Drip tray, withdrawable a Drip tray cover b Coffee grounds container 18 Collecting tray 19 Holder a Suction pipe 20 Rating plate (E number, FD) 21 Shelf with sensor (for milk container) 22 Milk container a Stainless steel container b Lower part of the lid c Upper part of the lid Controls The appliance features user-friendly menu navigation to ensure that operation is as easy as possible while at the same time offering a wide range of functions. That means a range of options can be selected with just a few operating steps. Mains switch J The mains switch J (with the door open) is used to switch on the appliance or switch it off completely (power supply is interrupted).

Important: Do not press the mains switch while the appliance is in use. Switch off the appliance only when it is in energy saving mode, so that it can rinse automatically. Control panel (touch field) Navigate on the control panel by touching the symbols and characters. You will hear an audible signal. The audible signal can be switched on and off (see the section “Menu – Key tones”).

Touch I to switch on the appliance or put it into energy saving mode. The appli- ance is rinsed automatically. The appliance does not rinse if: – if it is still warm when switched on, or – if no coffee was dispensed before it was switched off. The appliance is ready for use as soon as the symbols for the drinks selection appear on the display.

Touch A to call up the menu. Settings can be configured, information called up or the appliance connected to “Home Connect” (see section “Menu”).41

Touch E to open the selection of service programmes. Run the desired programme as described in the section “Service programmes”. Double G Touch G after selecting a drink to prepare two cups simultaneously (see the section “Two cups at once”). My Coffee B Touch B to open the selection of “Per- sonalised beverage preparation”. Personal settings for coffee drinks can be saved and called up (see the section “Personalised drinks”).

Touch C for either beverage preparation or to launch a service programme. If you touch C again while the drink is being prepared, dispensing will be prema- turely halted. Arrow navigation button Press the arrow on the arrow button to navi- gate in the display or to change parameters. Display The display shows drinks, settings and information (see the section “Display”). Initial use General Fill the appropriate container using only pure, cold, uncarbonated water and solely roasted beans. Do not use coffee beans that have been glazed, caramelised or treated with other additives containing sugar, since they will block the brewing unit.

Before the appliance can be switched on and used, it must be assembled and connected according to the enclosed assembly instructions. Setting up the appliance ■ Remove any protective plastic film.

Important: Only use the appliance in a frost-free room. If it has been transported or stored at tempera- tures below 0°C, wait at least 3 hours before initial use. ■ Take hold of the appliance door by the recessed grip and open. ■ Remove the water tank, rinse it and fill it with fresh water up to the “max.” mark. ■ Replace the water tank and click into place. ■ Remove the bean container, fill with coffee beans and replace. ■ Set the mains switch to I and close the appliance door. The appliance heats up and is rinsed. The display is activated. “Please set your preferred language.” appears. ■ Press the M arrow button. The field “Deutsch” has a light background. The language can be changed. ■ With the L arrow button select the desired language. ■ Press the N arrow button. The field “Language” has a light background. ■ Select the “Water hardness” with the L arrow button.

It is important to set the water hard- ness correctly to enable the appli- ance to accurately indicate when the descaling programme should be run. The preset water hardness is level 4.If a water softener is installed in the house, please set the water hard- ness to level 3. You can also check the water hardness by asking your local water supplier. ■ Use the enclosed test strip to determine the water hardness. Briefly dip the test strip in water and check the result after one minute.42 en Display Level Water hardness German (°dH) French (°fH)

1-7 8-14 15-21 22-30 1-13 14-25 26-38 39-54 ■ Press touch button N. The field “Water hardness” has a light background. ■ Select “Home Connect” with the touch button L. ■ To now connect the appliance to the WiFi network (home network), touch the touch button M. ■ To connect the appliance to the WiFi network later on, touch the symbol L. “Complete set-up” appears. ■ Press touch button M. The settings for Language and Water hardness are saved.

When selecting [ Home Connect ] please read the detailed description in the section “Home Connect”. The appliance is ready to use when the drink symbols are shown on the display. The integrated fan switches on each time a drink is dispensed and switches off again after a few minutes. When the appliance is used for the first time after running a service program, or if it has not been operated for a long period, the first beverage will not have the full aroma and should not be consumed. When the fully automatic coffee machine is first used, a suitably thick and stable “crema” is only achieved after the first few cups have been dispensed. Switch off appliance ■ Press the I button. The appliance rinses and switches to energy saving mode. Exception: If only hot water is dispensed, the appliance switches off without rinsing . ■ To switch the appliance off completely, open the appliance door and set the mains switch to h.

Important: Do not press the mains switch while the appliance is in use. Switch off the appliance only when it is in energy saving mode, so it can rinse automatically.

The factory settings of the fully automatic coffee machine are pro- grammed for optimal performance. The appliances switches automat- ically to the energy saving mode after a congured time and rinses (duration can be set, see “Switch o󰀨 after” in the section “Menu”). The appliance is equipped with a sensor. If there is a milk container, this will be correspondingly shown on the display when switching to the energy saving mode. If there is milk in the container, please keep in the fridge. Display Display The display shows the drinks, settings and setting options, as well as messages about the appliance’s operating status. Examples: Drink selection Ristretto 30 ml (medium)normal Information Information disappears after pressing the button or after a short time. Water tank almost empty b43 en Preparing drinksThe information remains however at the top of the display in the form of a small symbol. Bean container almost empty Water tank almost empty Replace water filter Cleaning programme necessary Descaling programme necessary Calc’nClean programme necessaryPrompts to take action Fill water tank

If the action required was carried out, e.g. filling the water tank, the corresponding message and symbol will disappear. Preparing drinks This fully automatic coffee machine can be operated using coffee beans or ground coffee (but not instant coffee).If using coffee beans, they will be freshly ground for each brewing. For optimum quality, store the beans in a cool place in sealed containers. Important: Fill the water tank with fresh, uncarbonated, cold water every day. The tank should always contain sufficient water for operating the appliance.Tip: Cups should be prewarmed, e.g. with hot water. This applies particu-larly to small thick-walled espresso cups.For some settings, coffee is pre-pared in two stages (see the section “Aroma Double Shot” and “Two cups at once”). Please wait until the process is completely finished. Beverage selection Press the K or L arrow button to select different drinks: The symbol for the selected drink will appear in the middle. The name of the drink and the values currently set, e.g. for the coffee strength and volume are shown in lower row. Ristretto30 ml (medium)normalThe following drinks can be selected:RistrettoEspressoEspresso MacchiatoCoffeeCappuccinoLatte MacchiatoCaffe LatteMilk frothWarm milkHot waterThe drink selected can be directly prepared with the pre-set values or first adjusted to individual taste. If the appliance is connected to Home Connect, additional drinks can be selected from “Coffeeworld” and adjusted in the app. The last “ Coffeeworld” drink selected in the app is shown in the display and can also be adjusted and dispensed directly at the appliance. Drink adjustment By pressing the M arrow button, different fields will appear for adjustment depending on the drink.The field where the value can be changed has a light background.44 en Preparing drinks An example: The values for a cup of coffee can be changed as follows: ■ Select “Coffee” with the K or L arrow button. Coffee 120 ml (medium)normal ■ Press the M arrow button. The fields containing the preset values appear. The active field, e.g. “mild” for the coffee strength has a light background. Coffee normal 120 ml (medium) Temperature normal ■ Set the desired coffee strength, e.g. “strong” with the K or L arrow button. ■ Press the M arrow button. Coffee strong 120 ml (medium) Temperature normal ■ Set the desired amount of coffee, e.g. “160 ml (large)” with the K or L arrow button. ■ Press the M arrow button. Coffee strong 160 ml (large) Temperature normal ■ Set the desired temperature, e.g. “Tem- perature high” with the K or L arrow button. Coffee strong 160 ml (large) Temperature high ■ To go back to the drinks menu either press the N arrow button or dispense a drink with C. The settings are saved.

There are different setting options depending on the type of drink. For coffee drinks, for example, the strength, temperature and quantity can be set, for milk only the volume. The following settings are possible: Coffee strength very mild mild normal strong very strong DoubleShot DoubleShot + DoubleShot ++

Aroma Double Shot The longer the coffee is brewed, the more bitter substances and undesired aromas are released. This has a negative effect on the taste and makes the coffee less easily digestible. For extra strong coffee, the appliance has therefore a special Aroma Double Shot function. When half the quantity has been prepared, it grinds and brews fresh co󰀨ee beans so that only the pleasant, aro- matic scents are released. The Aroma Double Shot function is not available for ristretto, espresso macchiato, and when ground coffee is used.45

Preparation using co󰀨ee beans Volume The volume differs depending on the type of drink and can be set in ml steps.

The volume dispensed can fluctuate depending on the quality of the milk. If no controls are activated for approx. 30 seconds, the appliance will automatically exit the settings mode. The settings made will be automatically stored. Drinks temperature Values for coffee drinks: Temperature normal Temperature high Temperature very high Values for hot water: 70° C (White tea) 80° C (Green tea) 90° C (Black tea) Max (Fruit tea) Preparation using coffee beans The appliance must be ready for use. ■ Place a cup underneath the beverage outlet. ■ Select “Ristretto”, “Espresso” or “Coffee” with the K or L arrow button. The display shows the selected drink along with the preset values for the strength of the coffee and the amount for this drink. Coffee 160 ml (large)very strong

The settings can be changed as described in the section “Drink adjustment”. ■ Touch C to start dispensing. The coffee is brewed and then dispensed into the cup. Touch C again to prematurely halt dispensing. Preparation using milk This fully automatic coffee machine has an integrated beverage outlet. This can be used to prepare coffee drinks with milk or also milk froth and warm milk.

Risk of burns! The beverage outlet gets very hot. After use, always let it cool down before you touch it. Milk container The milk container has been designed espe- cially for use together with this fully auto- matic coffee machine. It is intended solely for use in the household and for storing milk in the refrigerator. The insulated container keeps milk cool for a number of hours.

Important: Remove cups or glasses before opening the door in case they fall. Connecting the milk container or a milk carton: ■ Open the appliance door. ■ Remove the cover of the beverage outlet towards the front. ■ Connect and fix the milk tubes and con- necting elements as illustrated. ■ Attach the cover firmly from the front on to the beverage outlet.46 en Preparation using ground co󰀨ee ■ Attach the suction pipe and insert into the milk container or a milk carton. ■ Close the appliance door.

Dried milk residues are difficult to remove, therefore always clean (see the section “Cleaning the milk system”). Coffee drinks with milk ■ Place a cup or glass underneath the beverage outlet. ■ Select “Espresso Macchiato”, “Cappuccino”, “Latte Macchiato” or “Caffe Latte” with the K or L arrow button. The display shows the selected drink along with the preset values for the strength of the coffee and the amount for this drink.

The settings can be changed as described in the section “Drink adjustment”. ■ Touch C to start dispensing. The milk is dispensed into the cup or glass first. Then the coffee is brewed and runs into the cup or glass. Press button C again to stop the current step of the process prematurely. Milk froth or warm milk ■ Place a cup or glass underneath the beverage outlet. ■ Select “Milk froth” or “Warm milk” with the K or L arrow button.

The settings can be changed as described in the section “Drink adjustment”. ■ Touch C to start dispensing. Milk froth or warm milk is dispensed from the beverage outlet. Press button C again to stop the current step of the process prematurely. Preparation using ground coffee

When using ground coffee, the setting for the strength of the coffee and dispensing two cups at once is not available. Important: Remove cups or glasses before opening the door in case they fall. The appliance must be ready for use. ■ Open the appliance door. ■ Remove the ground coffee drawer. The removable drawer must be dry. ■ Put in coffee powder (maximum 2 level measuring spoons); do not press firmly.

Caution! Do not use whole beans or instant co󰀨ee. ■ Replace the ground coffee drawer. ■ Close the appliance door. The display shows “Ground coffee” instead of coffee strength.

If coffee is not dispensed within 90 seconds, the brewing chamber empties automatically to avoid an overflow. The appliance is then rinsed. ■ Place a cup underneath the beverage outlet. ■ Select a coffee drink or a coffee drink with milk with the K or L arrow button. The display shows the selected drink along with the preset values for this drink.

The settings can be changed as described in the section “Drink adjustment”. For coffee drinks with milk, please observe the instructions in the section “Preparation using milk”. ■ Touch C to start dispensing.47

Dispensing hot water The coffee is brewed and then dispensed into the cup. When selecting coffee drinks with milk, the milk is first dispensed and then the coffee brewed.

For another drink with ground coffee, repeat the procedure. Dispensing hot water

Risk of burns! The beverage outlet gets very hot. After use, always let it cool down before you touch it. The appliance must be ready for use. ■ Remove the milk tube from the milk container. ■ Remove any milk or coffee residue from the outlet. ■ Place a cup or glass underneath the beverage outlet. ■ Select “Hot water” with the K or L arrow button.

The settings can be changed as described in the section “Drink adjustment”. ■ Touch C to start dispensing. ■ The message appears “Milk tube removed from milk container?”. ■ If still connected, remove the milk tube and press the M arrow button. Hot water flows out of the beverage outlet. Touch C again to prematurely halt the dispensing process. Personalised drinks Press B to open the selection for person- alised drinks. Up to 8 storage spaces can be used. Save your favourite drinks that are frequently dispensed here with all their settings.

Press B to exit the menu without saving at any time. Entering or changing drinks ■ Touch B. The selection of memory locations appears. MyCoffee 1 Create ■ Use the K or L arrow button to select an empty memory location [ for a new entry, change an occupied memory loca- tion, or to delete a favourite drink. ■ Select “Create” at an empty memory loca- tion or “Change” at an occupied memory location. ■ Press the M arrow button.

If “Delete” is selected, the settings for the memory location are deleted and it is again empty. The menu for adjusting the drinks opens. The last drink dispensed is shown with the last settings selected. ■ If you do not wish to save last drink dis- pensed, select another drink with the K or L arrow button. ■ Select each setting to be changed with the M or N arrow button. Adjust the values to your own wishes with the K or L arrow button. Different setting options appear depending on the drink selected.

For milk drinks, the mixing ratio of coffee and milk can be set. ■ The settings can be stored under an individual name. Select “Save name”. The mask for entering the name opens. Select letter Delete STUVWXYZABCDEFGHIJ A48 en Two cups at once ■ With N exit the entry without any change. The drink selection menu appears. ■ Select a letter or a symbol in the upper row with the K or L arrow button. ■ Press M to confirm the letter selected. To delete select K and press M. ■ Select other letters or symbols and confirm. ■ Press N to accept the entry. The selec- tion menu opens. ■ Touch B to exit the menu. Select a personalised drink and dispense ■ Touch B. The selection of memory locations opens. ■ Select the desired memory location with the K or L arrow button. ■ Place a cup or glass underneath the beverage outlet. ■ Touch C to start dispensing. Two cups at once Touch G to prepare two cups of the selected drink simultaneously. The setting is shown by a second cup symbol and as text, e.g. “2x Espresso”. ■ Select the desired drink with the K or L arrow button. ■ Touch G. ■ Place two cups left and right underneath the beverage outlet. ■ Touch C to start dispensing. The selected drink is prepared and then dispensed into both cups.

The drink is prepared in two stages (two grinding operations). Please wait until the process is com- pletely finished. Two cups at once cannot be dispensed for the settings “Aroma Double Shot” or “ground coffee”. Adjusting the grind setting This fully automatic coffee machine has an adjustable grinding unit. This enables the grinding level of the coffee to be individually changed. ■ Open the appliance door. ■ Slide the regulator to select the grinding degree setting between finely ground coffee V and coarsely ground coffee W. ■ Close the appliance door again.

For dark roast coffee beans, choose a finer grind, for lighter beans a coarser grind. Tip: Only make small changes to the grinding degree setting. The new setting will not become apparent until after the second cup of coffee. If the display shows the message “Select a coarser degree of grinding”, this means that the beans are being ground too finely. Adjust the grinding level to a coarser setting. Childproof lock The appliance can be locked to protect children against scalding and burns. ■ Press and hold A for at least 4 seconds. “Childproof lock activated” briefly appears on the display. No further operation is now possible; only I can be pressed. ■ To deactivate the child lock, press and hold A for at least 4 seconds. “Childproof lock deactivated” briefly appears on the display.49

Menu Menu The menu is used for changing individual settings, accessing information and launch- ing processes. ■ Touch A to open the menu. The different setting options will appear. Navigating through the menu: The various menu points, e.g. “Language” can be selected with the K or L button. The respective setting, e.g. “Deutsch” are displayed with M and changed with K or L. Press N to exit the respective setting again. English Set the language you require Language For example: Set the appliance at 15 minutes to switch off automatically: ■ Touch A. The menu opens. ■ Select “Switch off after” with the K or L arrow button. ■ Press the M arrow button. ■ Select “0h 15min” with the K or L arrow button. ■ Touch A. “Save changes?” appears. ■ Press the M arrow button. The setting is saved. The drink selection appears on the display.

Press A to exit the menu at any time. If no entry is made within approx. 30 seconds, the menu closes automatically and the settings are not saved. The following settings can be made: Language Set the desired language to show the display texts. Water hardness Set this to the local water hardness. Level “1 (soft)” to “4 (very hard)” can be selected. The preset water hardness is “4 (very hard)”.

It is important to set the water hard- ness correctly to enable the appli- ance to accurately indicate when the descaling programme should be run. You can check the water hardness using the enclosed test strip or by asking your local water supplier. If a water softening system is installed in the house, please select the “Softening device” setting. Water filter If a water filter is inserted, renewed or removed, the setting “Activate”, “Replace” or “Remove” must be made in the menu.

A water filter lessens limescale deposits and reduces impurities in the water. The appliance also does not need to be descaled so often. Water lters are available from retail outlets or from customer service (see section “Accessories”). Inserting or renewing a water filter: A new water filter must be rinsed before it can be used. ■ Select either “Activate” or “Replace” with the K or L arrow button. ■ Press the water filter firmly into the opening of the water tank. ■ Fill the water tank with water up to the “max” mark. ■ Remove the milk tube from the milk container and close the door.

Caution: Do not jam the tube when closing the door. ■ Place a container with a capacity of

0.5 litre under the outlet.50

en Menu ■ Touch C. Water will now flow through the filter to rinse it. ■ Then empty the container. The appliance is ready for use again.

Rinsing the filter simultaneously activates the setting for the change filter display. The filter is no longer effective when the “Replace water filter” display appears, or at the latest after two months. It needs to be replaced for reasons of hygiene and to prevent a build-up of limescale (which could damage the appliance). ■ If a new filter is not inserted, select the setting “Remove” and press button C. The message “Remove filter, reinsert water tank, close door” appears.

If the appliance has not been used for a prolonged period (for example, while you are on holiday), the exist- ing filter should be rinsed before the first time the appliance is used again. To do this, simply dispense a cup of hot water. Detailed information about the water filter can be found in the manual supplied with the filter. Switch off after To set how long the appliance should wait after the last drink was prepared before it automatically rinses and switches itself off. You can specify values from 15 minutes to 8 hours. The factory setting is 30 minutes. Home Connect Settings for connection to WiFi network (home network) and mobile devices (see section “Home Connect”). Illumination Setting the illumination of the beverage outlet. “On”, “When in use” or “Off” can be selected. Brightness illumination Setting the illumination lightness of the beverage outlet. “Level 1” to “Level 10” can be selected. Brightness display Setting the illumination lightness of display. Key tones Switch the signal tones on or off. Clock display Display option for time and date “Off” or “Digital” (on). The settings for this can be changed in the next menu options.

If the appliance is switched off at the mains or there is a power failure, the settings for the time will be lost. Time of day Setting for the current time. Date Setting for the current date. Frost protection Service programme to prevent frost damage during transportation and storage. This programme completely empties the appliance. ■ Select “Start” to begin running the programme. ■ Empty the water tank and reinsert. ■ If available remove the milk container and close the door. The appliance automatically empties all its pipes. ■ Empty the drip tray and re-insert. Beverage info Display shows how many drinks have been prepared since its initial use. ■ Select “next” to show the information. Factory settings Resets your own settings to the condition when delivered. ■ Select “reset” with the K or L arrow button. The message “Are you sure?” appears. ■ Select either “reset” to confirm or “cancel” to interrupt.51

Home Connect Home Connect This fully automatic coffee machine is WiFi-enabled and can be remotely con- trolled using a mobile device (e.g. tablet, smartphone). The Home Connect app offers additional functions which are a perfect complement to the networked appliance. If the appliance is not connected to the WiFi network (home network), it functions as a fully automatic coffee machine with no network connection and can be operated as usual via the display. Important information: The home network router must be operated in the 2.4 GHz frequency range. Please check it and adjust it if necessary. The availability of the Home Connect func- tion depends on the availability of Home Connect services in your country. Home Connect services are not available in every country. You can find more information on this at www.home-connect.com.

Please ensure that you follow the safety instructions given at the begin- ning of this user manual and make sure that they are also observed when operating the appliance via the Home Connect app and when away from home. Please also follow the instructions in the Home Connect app.

Operation at the appliance itself always takes priority, and during this time it is not possible to operate the appliance using the Home Connect app. Setting up To configure settings via Home Connect, you must have installed the Home Connect app on a mobile device (e.g. tablet, smartphone). When doing so, observe the Home Connect installation instructions supplied, which are also available to download in additional languages at www.neff-home.com. Follow the steps specified by the app to configure the settings. Login of the appliance in the WiFi network can be carried out on initial set-up of the fully automatic coffee machine either directly or using the menu (first press A to open the menu): ■ Select “Home Connect” with the touch button K or L. ■ Press touch button M. ■ The Home Connect menu appears in the display. ■ Switch on WiFi by pressing the touch button M. ■ Select “Network not connected” with the touch button L. ■ Press touch button M ■ The option “Automatic Network Connection” appears.

If the router has WPS functionality, please select “Automatic Network Connection”, otherwise select “Connect manually”. Connecting automatically to the WiFi network (home network) ■ Select “Automatic Network Connection” with the touch button K or L. ■ Press touch button M. ■ The display shows “Automatic network connection”. ■ Press the WPS button on the home network router within a few minutes and wait until the display of the fully auto- matic coffee machine shows “Network connection successful”. ■ Open the app on the mobile device. ■ Select “Connect to the app” using the touch button K or L. ■ Press touch button M to connect. The fully automatic co󰀨ee machine connects to the app. Follow the instructions in the app. ■ Wait until “Successfully connected to app” lights up briefly in the display. ■ Select “Remote start off” with the touch button K or L. ■ Press touch button M to switch on.52 en Home Connect A warning message appears. ■ Continue to press touch button M and read the warning message. ■ Press touch button M and confirm the warning message. ■ Press button A to close the menu. Using the mobile device, the functions of the fully automatic co󰀨ee machine can now be used to their full extent via the app.

If “Remote start off” is selected, only the operating statuses of the fully automatic co󰀨ee machine are displayed in the Home Connect app. You can congure settings but not start drinks dispensing. Connecting manually to the WiFi network (home network) ■ Select “Connect manually” using the touch button K or L. ■ Press touch button M. The fully automatic coffee machine sets up a separate WiFi network that can be accessed with a tablet or smartphone. The display shows the SSID (the name) and the key (the password) of this network. ■ Log the mobile device in to the network of the fully automatic coffee machine with the “HomeConnect” SSID and the “HomeConnect” key. ■ Start the app on the mobile device and follow the instructions for network login in the app and the supplied Home Connect documents. The login process is complete when “Network connection successful” lights up briefly in the display of the fully automatic coffee machine. ■ Select “Connect to the app” using the touch button K or L. ■ Press touch button M to connect. The fully automatic coffee machine connects to the app. Follow the instructions on the app. ■ Wait until “Successfully connected to app” lights up briefly in the display. ■ Select “Remote start off” with the touch button K or L. ■ Press touch button M to switch on. A warning message appears. ■ Continue to press touch button M and read the warning message. ■ Press touch button M and confirm the warning message. ■ Press button A to close the menu. Using the mobile device, the functions of the fully automatic co󰀨ee machine can now be used to their full extent via the app.

If “Remote start off” is selected, only the operating statuses of the fully automatic co󰀨ee machine are displayed in the Home Connect app. You can congure settings but not start drinks dispensing. Switching WiFi on and off WiFi can be switched “on” or “off” as required (e.g. when on holiday).

Network information is retained after the appliance is switched off. After switching on, wait a few seconds until the fully automatic coffee machine has connected to the WiFi network again. In networked standby mode, the appliance requires a maximum of 2 W. ■ Press button A to open the menu. ■ Select “Home Connect” with the touch button K or L. ■ Press touch button M. The Home Connect menu appears in the display. ■ Select “WiFi” with the touch button K or L. ■ WiFi is either switched on or off by pressing the touch button M. ■ Press button A to close the menu.53

Home Connect Additional settings Home Connect can be adapted to your individual needs at any time. Note: The fully automatic coffee machine must be connected to the WiFi network. Disconnecting The fully automatic coffee machine can be disconnected from the WiFi network at any time.

If the fully automatic coffee machine is disconnected from the WiFi network, it cannot be operated using Home Connect. ■ Press button A to open the menu. ■ Select “Home Connect” with the touch button K or L. ■ Press touch button M. The Home Connect menu appears in the display. ■ Select “Disconnect network” with the touch button K or L. ■ Press touch button M. The appliance is disconnected from the network and app. ■ Press button A to close the menu.

Information about the WiFi network is cleared. Connecting to the app The Home Connect app can be installed on any number of mobile devices, which can then be used to connect to the fully auto- matic coffee machine. The fully automatic coffee machine must already be connected to the WiFi network. ■ Open the app on the mobile device. ■ Press button A to open the menu. ■ Select “Home Connect” with the touch button K or L. ■ Press touch button M. The Home Connect menu appears in the display. ■ Select “Connect to the app” using the touch button K or L. ■ Press touch button M to connect the appliance to the app. The fully automatic coffee machine connects to the app. Follow the instructions in the app. ■ Wait until “Successfully connected to app” lights up briefly in the display. ■ Press button A to close the menu. Remote start If you wish e.g. to start drinks dispensing on the fully automatic coffee machine via a mobile device, remote start must be activated.

Risk of burns! If an unattended remote start takes place, third parties might be scalded if they reach under the coffee dispenser during drinks dispensing. You should therefore make sure that there is no risk to other people, in particular not to children, or to prop- erty in the event of an unattended remote start.

The text eld for turning on remote start can only be selected if con- nection to Home Connect has been successfully completed.

If remote start is switched off, only the operating statuses of the fully automatic coffee machine are dis- played in the Home Connect app. ■ Press button A to open the menu. ■ Select “Home Connect” with the touch button K or L. ■ Press touch button M. The Home Connect menu appears in the display. ■ Select “Remote start” with the touch button K or L. ■ Press touch button M to switch on. ■ Press button A to close the menu. Appliance information Display for network and appliance information ■ Press button A to open the menu. ■ Select “Home Connect” with the touch button K or L. ■ Press touch button M.54 en Home Connect The Home Connect menu appears in the display. ■ Select “Home Connect appliance information” with the touch button K or L. ■ Press touch button M to make a selection. The SSID, IP, MAC address and serial number of the appliance are displayed for a few seconds. ■ Press button A to close the menu. Display The top right-hand corner of the display shows the Home Connect status with a symbol: Connected to the network Not connected to the network No connection to server Remote diagnostics In the event of faults, customer service can use remote diagnostics to access your appliance. Contact customer service and ensure that your appliance is connected to the Home Connect server and check that the remote diagnostics service is available in your country. For more information and to check whether the remote diagnostics service is available in your country, please visit the Help & Support area of the Home Connect website for your country: www.home-connect.com Information on data protection When the fully automatic coffee machine is connected for the first time to a WiFi network which is connected to the Internet, the appliance transmits the following cate- gories of data to the Home Connect server (initial registration): ■ Unique appliance identification (con- sisting of appliance codes as well as the MAC address of the installed WiFi communication module). ■ Security certificate of the WiFi commu- nication module (to ensure a secure IT connection). ■ The current software and hardware version of the fully automatic coffee machine. ■ Status of any previous resetting to the factory settings. This initial registration prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time.

Please note that the Home Connect functions can only be used in con- junction with the Home Connect app. Information on data protection can be accessed in the Home Connect app. UKCA Declaration of Conformity BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect func- tionality meets the essential requirements and other relevant provisions of the relevant statutory requirements. A detailed Declaration of Conformity can be found online at www.neff-home.com/uk among the additional documents on the product page for your appliance.

Care and daily cleaning Care and daily cleaning

Risk of electric shock! Never immerse the appliance in water. Do not steam-clean the appliance. ■ Wipe the outside of the appliance with a soft, damp cloth. ■ Clean the control panel and display using a micro- fibre cloth. ■ Do not use any cleaning agents contain- ing alcohol or spirits. ■ Do not use abrasive cloths or cleaning agents. ■ Always remove any limescale, residues of coffee or milk, cleaning or descaling solution immediately. It is possible for cor- rosion to form underneath such deposits.

New sponge cloths may contain salts. Salts can cause rust film on stainless steel and must therefore be washed out thoroughly before use. ■ Open the door and pull the drip tray out forwards. ■ Remove drip tray cover and coffee grounds container. ■ Empty, clean and dry individual parts.

Important: The drip tray and coffee grounds container should be emptied and cleaned every day in order to prevent deposits. ■ Remove the ground coffee drawer, clean under running water and dry well. ■ Wipe and dry the inside of the appliance (support, drip tray and the ground coffee drawer) and collecting tray. ■ Replace the dried parts, e.g. the ground coffee drawer.

Do not put the following parts in the dishwasher: Accessory drawer, water tank, lid of the water tank, beverage outlet cover, bean container, lid of the bean container, metal connecting element, ground coffee drawer, protective cover of the brewing unit and the milk container.

The following parts may be cleaned in the dishwasher: Drip plate, collecting tray, drip tray, drip tray cover, coffee grounds container, milk tubes, suction pipes, individual parts of the bever- age outlet, measuring spoon and individual parts of the milk container lid.

If the appliance is cold when switched on, or if it is switched off after dispensing coffee, it rinses automatically. The system is there- fore self-cleaning. Important: If the appliance is not used for a lengthy period (e.g. while you are on holiday), clean the entire appliance thoroughly, including the milk system, the ground coffee drawer and the brewing unit before use.56 en Care and daily cleaning Cleaning the milk system The milk system is automatically cleaned with a short jet of steam directly after pre- paring a milk drink.

Tip: For particularly thorough clean- ing, the milk system can be addi- tionally rinsed with water (see the section “Rinsing the milk system”). Important: Clean the milk system manually every week and, if required, also more often (see the section “Cleaning the milk system manually”).

Risk of burns! The beverage outlet gets very hot. After use, always let it cool down before you touch it. Rinsing the milk system ■ Touch E and select K or L “Rinse milk system” with the arrow button. ■ Press the M arrow button. The pro- gramme starts. ■ Open door and remove suction pipe from the milk tube. ■ Wipe the suction pipe and insert the end of the suction pipe into the hole on the coffee grounds container. ■ Close the door. Be careful not to jam the milk tube. ■ Place an empty glass underneath the beverage outlet. ■ Touch C. The milk system is rinsed with water. ■ Then empty the glass. ■ Touch E to exit the programme. The milk system has finished rinsing. The appliance is ready for use again. Cleaning the milk system manually Take the milk system apart to clean it: ■ Push the beverage outlet down com- pletely and pull the cover forward to remove. ■ Press the snap lever to the left of the beverage outlet downwards and pull the beverage outlet forward. ■ Remove the milk tube. Dismantle the top and bottom sections of the beverage outlet. ■ Separate the milk tubes, connecting element and suction pipe.57

Care and daily cleaning ■ Clean the individual parts with a deter- gent solution and a soft cloth. ■ Rinse all parts with clean water and dry them. ■ Put the individual parts back together again (see also the quick reference guide). ■ Attach the beverage outlet directly from the front firmly to the three connections. ■ Replace the cover. Cleaning the milk container For reasons of hygiene, the milk container should be cleaned regularly. Only the individual parts of the lid are suitable for being cleaned in the dishwasher. Clean the stainless steel milk container by hand with a mild detergent. L M Cleaning the brewing unit (see also the Quick reference guide) In addition to the automatic cleaning programme, the brewing unit should be removed regularly for cleaning. ■ Open the appliance door. ■ Use the mains switch J to switch off the appliance completely. ■ Remove the protective cover of the brewing unit. ■ Remove the coffee grounds container. ■ Slide the red latch on the brewing unit all the way to the left j. ■ Press the eject lever right down. The brewing unit will be released. ■ Take hold of the brewing unit by the recessed grips and carefully remove it. ■ Remove the cover of the brewing unit and clean thoroughly under running water. ■ Clean the strainer of the brewing unit thoroughly under the water jet.58 en Service programmes ■ Thoroughly clean the connecting nozzles of the brewing unit.

Important: Clean it without using washing-up liquid and do not put it in the dishwasher. ■ Clean the inside of the appliance thor- oughly with a moist cloth, removing any coffee residues. ■ Leave the brewing unit and the inside of the appliance to dry. ■ Place the cover back on the brewing unit. ■ Push the brewing unit all the way into the appliance and press on the middle until it audibly clicks into place.

Important: The red latch must be right over at the left at j before replacing (see diagram E). ■ Press the eject lever right up and push the red latch right over to the right to k. ■ Insert the coffee grounds container. ■ Replace the protective cover. ■ Close the appliance door. Service programmes (see also the Quick reference guide) The following messages will appear on the display at certain intervals, either “Descaling programme urgently required!” or “Cleaning programme urgently required!” or “Calc’nClean programme urgently required!”. The unit should immediately be cleaned or descaled using the appropriate programme. Alternatively, the two processes Descale and Clean can be carried out together using the calc’nClean function (see the section “Calc‘nClean”). Failure to carry out the service programme according to the instruc- tions may damage the appliance.

Important: If the appliance is not descaled when it is supposed to be, the message “Descaling programme is overdue. Device will shortly be locked.” will appear. Immediately perform the descaling process in accordance with the instructions. If the appliance is locked, it can only be operated again once the descaling process has been carried out. To display how many beverages can still be prepared before one of the service programmes needs to be run, proceed as follows: ■ Touch E. ■ Select “Service info” with the K or L arrow button. ■ Press M to call up the information.

Warning! For each of the service programmes, use descaling and cleaning agents as described in the instructions and observe the (relevant) safety information. Never interrupt a service programme. Do not drink liquids! Never use citric acid, vinegar or any vinegar-based agents to descale the appliance. Never place descaling tablets or other descaling materials in the co󰀨ee drawer!59

Important: Before starting each service program (Descale, Clean or Calc’nClean) remove the brewing unit, clean as instructed and replace it. Be careful not to jam the milk tube when closing the door. After completion of each service programme, wipe the appliance immediately with a soft, damp cloth to remove any residues from the descaling and cleaning solution. It is possible for corrosion to form under- neath such deposits. New sponge cloths may contain salts. Salts can cause rust film on stainless steel and must therefore be washed out thoroughly before use. Clean the beverage outlet, milk tubes and connecting piece thoroughly. Specially developed, suitable descaling and cleaning tablets are available from retail outlets or from customer services (see the section “Accessories”).

Using a water filter increases the intervals until a descaling pro- gramme needs to be performed. Descaling Takes about 21 minutes. ■ Touch E. ■ Select “Descale” with the K or L arrow button. ■ Touch C. The display indicates the progress of the programme. ■ Empty the drip trays and replace. ■ Remove the water filter (if there is one) and press C. ■ Pour lukewarm water into the empty water tank up to the “0.5 l” mark and then dissolve one Neff descaling tablet 00576693 in it.

If there is not enough descaling solution in the water tank, you will be asked to do the following. Refill using uncarbonated water and press C again. ■ Remove the suction pipe from milk container, wipe it and insert the end of the suction pipe into the hole on the coffee grounds container. ■ Close the appliance door. ■ Place a container with a capacity of

0.5 litre under the beverage outlet.

■ Touch C. The descaling programme will now run for about 19 minutes. ■ Remove the container and touch C. ■ Rinse the water tank and (if removed) replace the water filter. ■ Fill the tank with fresh water up to the “max” indicator. ■ Replace the water tank and close the door. ■ Place the container underneath the bev- erage outlet again. ■ Touch C. The descaling programme will now run for about 2 minutes and rinse the appliance. ■ Remove the container, empty the drip trays, replace and close the appliance door. ■ Touch C. The appliance has finished descaling and is ready for use again. ■ Touch E to exit the programme. Cleaning Takes about 5 minutes. ■ Touch E. ■ Select “Clean” with the K or L arrow button. ■ Touch C. The display indicates the progress of the programme. ■ Clean the beverage outlet and replace, empty the drip trays and replace. ■ Open the ground coffee drawer, drop in a cleaning tablet and close the coffee drawer again. ■ Close the appliance door. ■ Place a container with a capacity of

0.5 litre under the beverage outlet.

■ Touch C. The cleaning programme will now run for about 5 minutes. ■ Remove the container, empty the drip trays, replace and close the appliance door.60 en Tips on energy saving ■ Touch C. The appliance has finished cleaning and is ready for use again. ■ Touch E to exit the programme. Calc‘nClean Takes about 26 minutes. calc’nClean combines the functions Descale and Clean. If both programmes are due to be carried out close together, the fully automatic coffee machine will automatically suggest this service programme. ■ Touch E. ■ Select “Calc’nClean” with the K or L arrow button. ■ Touch C. The display indicates the progress of the programme. ■ Clean the beverage outlet and replace, empty the drip trays and replace. ■ Open the ground coffee drawer, drop in a cleaning tablet and close the coffee drawer again. ■ Remove the water filter (if there is one) and touch C. ■ Pour lukewarm water into the empty water tank up to the “0.5 l” mark and then dissolve one Neff descaling tablet 00576693 in it.

If there is not enough descaling solution in the water tank, you will be asked to do the following. Refill using uncarbonated water and press C again. ■ Remove the suction pipe from milk container, wipe it and insert the end of the suction pipe into the hole on the coffee grounds container. ■ Close the appliance door. ■ Place a container with a capacity of

0.5 litre under the beverage outlet.

■ Touch C. The programme will now run for about 19 minutes. ■ Remove the container and touch C. ■ Rinse the water tank and (if removed) replace the water filter. ■ Fill the tank with fresh water up to the “max” indicator. ■ Replace the water tank and close the door. ■ Place the container underneath the bev- erage outlet again. ■ Touch C. The programme will now run for about 7 minutes and rinse the appliance. ■ Remove the container, empty the drip trays, replace and close the appliance door. ■ Touch C. The appliance is descaled, cleaned and ready for use again. ■ Touch E to exit the programme. Special rinsing

Important: If any of the service programmes is ever interrupted, for instance by a power failure, please proceed according to the information on the display: ■ Rinse the water tank and refill it with fresh water up to the “max” mark. ■ Touch C. The programme will now run for about 2 minutes and rinse the appliance. ■ Empty the drip trays, replace and close the appliance door. The appliance is ready for use again. ■ Touch E to exit the programme. Tips on energy saving ■ Touch I to switch the appliance to “energy saving mode”. The appliances uses very little power when in “energy saving mode”, but monitors all safety-rel- evant functions so as to avoid damage. ■ In the menu under “Switch off after”, set the automatic switch off period to 15 minutes. ■ Reduce the brightness of the display and the illumination in the menu to save energy. ■ If possible, do not interrupt the dispensing of coffee or milk froth. Stopping a process prematurely results in higher energy consumption and the drip tray fills up more quickly.61

Frost protection ■ Descale the appliance regularly to avoid a build-up of limescale. Limescale residues cause higher energy consumption. Frost protection To prevent frost damage during transport and storage, completely empty the appli- ance beforehand (see the section “Menu – Frost protection”). Storing accessories The fully automatic coffee machine has a special accessory drawer for storing the Quick reference guide and the accessories in the appliance. ■ Put the measuring spoon and the water filter into the accessory drawer. ■ Put the Quick Reference Guide into the special support at the front of the acces- sory drawer. ■ The long suction pipe can be stored in the holder on the inside of the door. ■ The connecting element can be fixed to the magnetic holder above the ground coffee drawer. Accessories The following accessories are available from customer service: Accessories Order number Customer service Cleaning tablets 00310575 Descaling tablets 00576693 Water filter 00575491 Care set 00576330 Milk container with “FreshLock” lid

Restrictors for opening angle 92°

Dispose of packaging in an environ- mentally-friendly manner. This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the frame- work for the return and recycling of used appliances as applicable throughout the EU. Please ask your specialist retailer about current disposal facilities. Guarantee The guarantee conditions for this appliance are as de ned by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee. Changes reserved.62 en Simple troubleshooting Simple troubleshooting Problem Cause Solution Strongly fluctuating coffee or milk froth quality (e.g. fluctuation in quantity or milk froth spraying). Build-up of limescale in the appliance. Descale the appliance according to the instructions, see the section “Service programmes”. The suction pipe is blocked. Clean the suction pipe. Drinks cannot be dispensed. Beverage outlet or one of the 3 connections are blocked. Clean the beverage outlet and the connections. The drink runs out at the entire outlet during dispensing. Lower part of the beverage outlet is missing. Attach the lower part, see the section “Cleaning the milk system”. Too little milk froth, none at all, or the milk system is not taking in any milk. Build-up of limescale in the appliance. Descale the appliance according to the instructions, see the section “Service programmes”. Beverage outlet or one of the 3 connections are blocked. Clean the beverage outlet and the connections. Milk not suitable for foaming. Do not use milk that has already been boiled. Use cold milk with a fat content of at least 1.5%. Beverage outlet or the milk tubes are not correctly assembled. Moisten the individual parts and put them together again. The suction pipe is blocked. Clean the suction pipe. The personally selected volume is not reached. Coffee dispensing slows to a trickle or stops completely. Coffee is ground too finely. Preground coffee is too fine. Adjust the grinding level to a coarser setting. Use a coarser ground coffee. Heavy build-up of limescale in the appliance. Descale the appliance according to the instructions, see the section “Service programmes”. The brewing unit is soiled. Clean brewing unit, see chapter “Cleaning the brewing unit”. Hot water milky or tastes of coffee. Milk tube has not been removed. Remove the milk tube from the milk container. Milk or coffee residue in the beverage outlet. Clean the beverage outlet. Coffee has no “crema”. Unsuitable type of coffee. Use a type of coffee with a higher proportion of robusta beans. The beans are no longer fresh. Use fresh beans. The grinding level is not suitable for the beans. Adjust the grinding unit to a finer setting. Coffee is too “acidic”. The grinding level is too coarse. Preground coffee is too coarse. Adjust the grinding unit to a finer setting. Use a finer ground coffee. Unsuitable type of coffee. Change the type of coffee.63

Simple troubleshooting Problem Cause Solution Coffee is too “bitter”. Coffee is ground too finely. Preground coffee is too fine. Adjust the grinding level to a coarser setting. Use a coarser ground coffee. Unsuitable type of coffee. Change the type of coffee. Coffee tastes burnt. The brewing temperature is too high. Reduce the temperature, see the section “Drink adjustment”. Coffee is ground too finely. Preground coffee is too fine. Adjust the grinding level to a coarser setting. Use a coarser ground coffee. Unsuitable type of coffee. Change the type of coffee. Coffee is too “weak”. Coffee strength selected is too weak. Raise the strength of the coffee, see the section “Drink adjustment”. Ground coffee jammed in the coffee drawer. Remove the ground coffee drawer, clean and dry thoroughly. Ground coffee sticks in the coffee drawer. Ground coffee sticks together. Do not press the ground coffee firmly into the coffee drawer. Coffee drawer is damp. Remove the ground coffee drawer, clean and dry thoroughly. The water filter does not stay in position in the water tank. The water filter is not mounted correctly. Firmly press the water filter straight down into the tank connection. Bean container sticks when inserting. There are beans in the housing. Remove the beans. The coffee grounds are not compact and are too wet. The grinding setting is too fine or too coarse, or not enough ground coffee has been used. Adjust the grinding unit to a coarser or finer setting, or use 2 level measuring spoons of ground coffee. Grinding level adjustment is stiff. Too many beans in the grind- ing unit. Dispensing a drink from coffee beans. Only make any subse- quent changes to the grinding level in small steps. Brewing unit cannot be inserted. Brewing unit is in the wrong position. Insert the brewing unit according to the instructions, see the section “Cleaning the brewing unit”. Brewing unit is locked. Unlock the brewing unit, see the section “Cleaning the brewing unit”. Protective cover of the brewing unit cannot be properly attached. Brewing unit is not locked. Lock the brewing unit, see the section “Cleaning the brewing unit”. There is water under the drip tray. This water is condensed. Do not insert drip tray without cover.64 en Simple troubleshooting Problem Cause Solution Display shows “12:00” Power failure or appliance switched off at mains. Re-enter values; do not switch the appliance off at the mains or select the “Off” option in the Clock display menu. Display shows “Milk container connected?” despite connected milk container. Container is outside the range of the sensor. Position the container at the right edge. Material e.g. milk carton is not recognised. Confirm the display request with “yes” or use the enclosed milk container. Display shows “Overvoltage or undervoltage” Voltage too high or too low. Contact electricity or grid pro- vider. Have the power supply checked by an expert. Display shows “Leave device to cool” Appliance is too hot. Switch off appliance for 30 minutes. Display shows, for example: “Fault: E0510” The appliance has a fault. Proceed according to the display screen. Display shows “Fill bean container” although the container is already full, or the grinder is not grinding any beans. Beans are not falling into the grinding unit (beans too oily). Gently tap the bean container. Possibly change the type of coffee. When the bean container is empty, wipe it with a dry cloth. Display shows “Clean brewing unit” Brewing unit is soiled. Clean the brewing unit. Too much ground coffee in the brewing unit. Clean the brewing unit. Do not place more than two level meas- uring spoons of ground coffee in the drawer. The mechanism of the brewing unit is stiff. Clean the brewing unit, see the section “Care and daily cleaning”. Display shows “Refill with still water or remove filter ” Water tank wrongly inserted Insert water tank correctly Carbonated water in the water tank. Fill the water tank with fresh tap water. Float is stuck in the water tank. Remove the tank and clean thoroughly. New water filter not rinsed according to instructions, or water filter used or defective. Rinse the water filter according to the instructions and then switch on, or use a new water filter. Air in the water filter. Dip the water filter into water until no more air bubbles escape, replace the filter. Display shows “Empty drip trays” despite them being empty. Drip tray is soiled and wet. Clean and dry the drip tray thoroughly. Emptying is not detected when the appliance is switched off. When the appliance is switched on, remove and re-insert the drip tray.65