C77V60N2GB - Coffee machine NEFF - Free user manual and instructions
Find the device manual for free C77V60N2GB NEFF in PDF.
User questions about C77V60N2GB NEFF
0 question about this device. Answer the ones you know or ask your own.
Ask a new question about this device
Download the instructions for your Coffee machine in PDF format for free! Find your manual C77V60N2GB - NEFF and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. C77V60N2GB by NEFF.
USER MANUAL C77V60N2GB NEFF
Included in delivery (see page 36)
... on purchasing this product. With this deployable fully automatic espresso machine you have acquired a high-quality modern kitchen appliance of innovative design which combines a multitude of functions with easy operation.
It will enable you to prepare a variety of delicious hot drinks quickly and simply – whether you're in the mood for a traditional cup of coffee, a smooth milk coffee or latte macchiato, a creamy cappuccino or an invigorating espresso. At the same time the appliance offers you a wide range of options for adapting it to your individual taste.
To ensure that you can use this fully automatic espresso machine with all its functions and features reliably and safely, we would like you to familiarize yourself with its components, functions, displays and controls.
These instructions are designed to help you. So please take the time to read them before you switch on the appliance.
How to use these instructions
If you unfold the front cover of these instructions you will find illustrations of the appliance with numbered parts. These numbers are referred to throughout the text.
Example: Water tank (8)

If you leave the cover page unfolded, you can always refer back to it quickly, wherever you are in the instructions.
Displays and lettering on buttons are always shown in a different font from the text of the instructions so that you can easily recognize what is displayed or printed on the appliance.
Example: Espresso
The appliance comes with a quick reference guide on which you can find the most important functions at a glance. It can be stored in the outer compartment on the right of the appliance.

Contents
34 Safety instructions
36 Included in delivery
36 The appliance and its parts
37 Controls and display
37 Power switch O/I
37 Menu and display
38 Deployment system
39 Accessories
39 Display messages
40 Operation
40 General
40 Setting up the appliance
41 Preparing drinks
41 Drink selection
42 Dual grind
42 Example
43 Preparation using pre-ground coffee
44 Preparation using milk
45 Two cups at once
45 My coffee
46 Preparing milk froth and warm milk
46 Dispensing hot water
47 Information and settings
47 Displaying information
47 Displaying settings
48 Set per-cup quantity
49 Adjusting the grinding unit
49 Checking the water hardness
49 Tips on energy saving
50 Daily maintenance and cleaning
50 Daily maintenance
50 Cleaning the milk system
51 Cleaning the brewing unit
53 Service programmes
53 Descaling
55 Cleaning
55 Calc'nClean
57 Accessories, storage, disposal, guarantee
57 Accessories
57 Storage
57 Disposal
57 Guarantee
58 Simple troubleshooting
60 Technical data
Safety instructions
Please read and follow the operating instructions carefully and keep them for later reference. Enclose these instructions when you give this appliance to someone else. This appliance is designed for the preparation of normal household quantities in the home, or in household-like, non-commercial environments. Household-like environments include staff kitchens in shops, offi ces, agricultural and other small businesses or for use by guests at bed-and-breakfast establishments, small hotels and similar residential facilities.
Danger of electric shock!
Connect and operate the appliance only according to the type plate specifications. To avoid potential hazards, repairs such as replacing a damaged cable must only be carried out by our customer service personnel.
This appliance may be used by children aged 8 years and older and by persons with reduced physical, sensory or mental capabilities or who lack experience and/or knowledge if they are supervised or have been given instruction in the safe use of the appliance and have understood the dangers involved. Keep children under 8 years of age away from the appliance and connecting cable and do not allow them to use the appliance. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 years and supervised.
Never immerse the appliance or mains cable in water. Use only if power cord and appliance show no signs of damage. Should a fault occur, pull the plug or disconnect from the mains immediately.
Risk of suffocation!
Do not allow children to play with packaging material.
Risk of injury!
Do not reach into the grinding unit.
Be careful when pulling the appliance out of the built-in unit and pushing it back in, so that fingers are not trapped.
Risk of scalding!
The milk frother for milk and hot water gets very hot. After use, allow to cool down first before touching.
Included in delivery
(see the illustration at the beginning of this instruction manual)
Fully automatic espresso machine C77V60N2
Instruction manual
Filter instructions
Installation instructions
Measuring spoon
Milk tube
Quick reference guide
Milk container
Water filter
Water hardness testing strip
Milk frother
The appliance and its parts
(see illustration on the fold-out front cover of these instructions)
1 Button i (information/ settings)
2 Selection button (up)
3 Display
4 Retractable navigation button
5 Selection button (down)
6 D/□ Start/Stop button
7 Power switch O/I
8 Removable water tank
9 Bean container with aroma cover
10Drawer
(for ground coffee / cleaning tablet)
11 Selector for adjusting the grind
12 Milk tube
13 Measuring spoon
14 Door to brewing unit
15 Door opener to brewing unit
16 Deployment button
17 Milk container
18 Drip tray unit
19 Removable milk frother (for milk/hot water)
20 Height-adjustable coffee outlet
Controls and display
Power switch O/I
The power switch O/I (7) is used to switch the appliance on or to switch it off fully (power supply off).


Important: Do not press the power switch while the appliance isoperating.First retract the navigation button 04) to rinse the appliance. The power switch switches auto matically to O.
Menu and display
The appliance features user-friendly menu navigation to ensure that operation is as easy as possible while at the same time offering a wide range of functions. It allows you to select from a multitude of options in only a few steps once you know how. The display shows which programme you have selected and lets you know when you need to top up the appliance with water or coffee, or run one of the service programmes. Basic menu operation is described in the following pages.

1 i: If you press i briefly, information is shown on the display (see "Displaying information"). If you keep i pressed for at least three seconds, you open the settings menu (see "Displaying settings").
2 : This button is used to navigate upwards in the display (3). The currently active menu item is shown in a larger font.
3 Display: The display uses symbols and texts to indicate settings, ongoing processes and messages.
4 Retractable navigation button
To switch on (power switch must be at I), press the retractable navigation button () (4) and deploy. The appliance will rinse automatically unless it is still warm from the last use. The appliance is ready for use when the drink selection menu is shown in the display (3). Press the navigation button in the required direction to enter or change settings (e.g. coffee strength or per-cup quantity).
5 : This button is used to navigate downwards in the display (3). The currently active menu item is shown in a larger font.
6 Start/Stop / : This button is used to start drink preparation or to start a service programme.
Press / (6) again during drink preparation to stop the dispensing process.
Deployment system
The appliance can be pulled out of the built-in unit automatically. To do this,
press deployment button (16) (appliance must be switched on for this) or

remove grate and pull on the handle underneath which is now accessible:


The appliance now moves automatically into deployment position 1. In this position it can be filled with water, coffee beans, ground coffee and cleaning / descaling tablets, and the accessories on the right of the appliance can be removed.
To pull the appliance out fully,
press deployment button (16) again and pull the appliance out by hand into position 2 or
- pull the appliance out fully by the handle. In deployment position 2 the brewing unit can be removed and the grinding unit adjusted.


Deployment Deployment position 1 position 2
Then push the appliance back fully into the built-in unit.

During the brewing process, automatic deployment is prevented.
Accessories
The fully automatic espresso machine has special compartments for storing the accessories (12, 13) and quick reference guide with the appliance. These are located on the right side and are accessible when the appliance is pulled out into deployment position 1.
Display messages
The display shows not only the current operating status, but also various messages that give you status information or let you know when you need to take action. As soon as you have taken the necessary action, the message disappears and the menu for drink selection is displayed again.
Information:
| Display message Meaning | |
| Water tank almost empty | Water tank must be refilled soon |
| Bean container almost empty | Bean container must be refilled soon |
| Insufficient temperature Please wait | The machine is heating up. This will only take a moment. |
| You can now remove your drink | The drink can be removed |
Prompts:
| Display message What you need to do | |
| Refill water tank | Refill water tank |
| Replace water tank | Replace water tank |
| Check water tank | Remove water tank and replace correctly |
| Replace drip tray | Replace drip tray |
| Empty drip tray | Empty drip tray and clean |
| Refill bean container | Refill bean container |
| Set up milk frother | Set up milk frother |
| Replace brewing unit | Replace brewing unit and close door |
| Close door | |
| Clean brewing unit | Clean brewing unit |
| Service - change filter | Change water filter |
| Service - descale | Run “Descaling” service programme |
| Service - clean | Run “Cleaning” service programme |
| Service - Calc'n'Clean | Run “Calc'n'clean" service programme |
| Short rinse for milk system → D/□ | Rinse milk system |
Operation
General
Fill the water tank with fresh, uncarbonated water only, and preferably use only beans for fully automatic coffee and espresso machines. Do not use coffee beans that have been glazed, caramelised or treated with other additives containing sugar, since they will block the brewing unit.
If the appliance is being used for the first time or has not been operated for a long period, the first cup of coffee will not have the full aroma.
When using the espresso machine for the first time, you will achieve a suitably thick and stable "crema" only after the first few cups have been dispensed.
The factory settings of the fully automatic.
espresso machine are programmed
for optimal performance. After approx.
30 minutes, the appliance will switch off automatically. This setting, like many others, can be changed (see "Auto off after" under "Displaying settings").

Important: Only use the appliance in frost-free rooms. If the appliance has been transported or stored at temperatures below 0^ , wait at least 3 hours before operation.

Important: If the drip tray is not in place, the appliance cannot be switched on and no water flows out of the coffee outlet. The message Replace drip tray appears.

Do not press the power switch while the appliance is operating. First retract the navigation button () (4) to rinse the appliance. The power switch switches automatically to O.
Setting up the appliance
- Set the power switch to I and deploy the retractable navigation button (4) by pressing.

- The language selection is shown in the display:

- Press the retractable navigation button 0 (4) to select the language in which you want the display texts to appear. The following languages can be selected:
| Deutsch | Português |
| English | Dansk |
| Pýsockn | Norsk |
| Nederland | Suomi |
| Français | Česky |
| Italiano | Türkçe |
| Svenska | Magyar |
| Espanol | Еλληνικά |
| Polski | Бъларски |
- Press / (6). The language you selected is saved. You can change the language setting at any time (see "Displaying settings").
- Deploy the appliance (see "Deployment system").
- Remove the water tank (8) by pulling it upward, rinse and fill it with fresh cold water. Do not fill above the "max" mark.
- Replace the water tank and push it firmly downward into place.


Fill the water tank with fresh water every day. The tank should always contain sufficient water for operating the appliance.
- Fill the bean container (9) with coffee beans (for preparation using ground coffee, see page 43).
-
Push the appliance back into the built-in unit.
-
The appliance now heats up and rinses. Some water will run out of the coffee outlet. The menu for drink selection is shown in the display:
| Espresso | Coffee Latte Macchiato |
| regular | |
| medium cup |
- Set the water hardness (see "Displaying settings").
Preparing drinks
Drink selection
You can use the navigation button (4) to select your drink in the drink selection menu:
| Espresso | Coffe |
| regular | |
| medium cup |
Espresso
Coffee
Latte Macchiato
equal quantities of espresso and milk froth; topped up with milk; best served in a tall glass;
Cappuccino
1/3 espresso + 1/3 milk + 1/3 milk froth; best served in a cup;
White coffee
1/2 coffee + 1/2 milk; best served in a wide cup;
My coffee
Milk froth
Warm milk
Hot water
Short rinse
For most types of drink you can use buttons (2) and (5) to select further options, e.g. coffee strength and per-cup quantity. The available options are always shown under the type of drink. Among the options you select with (2) and (5) you can then change other settings using the navigation button 0 (4).
Under coffee preparation you have the following options:
Strength:
mild
regular
strong
double strength
double strength extra
Size:
small
medium
large
Dual grind
The longer the coffee is brewed, the more bitter substances and undesired aromas are released. This has a negative effect on the taste and makes the coffee less easily digestible. That's why your fully automatic espresso machine includes a special dualgrind function for the double strength and double strength extra strength settings. When half the quantity has been prepared, coffee is ground and brewed again so that only the pleasant, aromatic scents are released.
This function is available for the following beverages:
Coffee (1 cup)
Cappuccino (1 cup)
White coffee (1 cup)
My coffee (1 cup)
Espresso (1 cup, medium and large)
Example
Let's assume you would like a large cup of mild coffee made from coffee beans.
- Place the cup under the coffee outlet (20):

- Keep pressing the navigation button (4) until Coffee is displayed in the centre of the top line (the currently active setting is shown in a larger font):
| Espresso | Coffee | Latte Macchiato |
| regular | ||
| medium cup |
- Now press (5) once to get to the strength setting. The strength setting is highlighted:
| Coffee | ||
| mild | regular | strong |
| medium cup | ||
- Press the navigation button (4) to the left until mild appears in large letters in the centre:
| Coffee | ||
| mild | regular | |
| medium cup | ||
- Press (5) again to get to the per-cup quantity setting. The per-cup quantity setting is now highlighted:

- Press the navigation button (4) to the right until large cup appears in the centre:

- Press /□ (6).
The coffee you have selected is prepared. Proceed in the same way to prepare other types of coffee in different strengths and per-cup quantities.

In the case of the strength settings double strength and double strength extra, the appliance brews twice in succession. Wait until the procedure is fully completed.
Preparation using pre-ground coffee
This fully automatic espresso machine also offers the option of making coffee with pre-ground coffee. A measuring spoon in included with the appliance.
-
Deploy the appliance and remove the measuring spoon.
-
Open the drawer (10).

- Pour in no more than two level spoons of ground coffee.

Do not use whole beans or instant coffee.
- Close the drawer again.
- Push the appliance back in.
- Select the required drink and per-cup quantity with the navigation button (4):

- Place a cup under the coffee outlet (20):

- Press /□ (6).
The coffee is brewed and then dispensed into the cup(s). For another cup of coffee, pour in more ground coffee and repeat the procedure. If no coffee is taken within 90 seconds, the brewing chamber empties auto matically to avoid overfilling. The appliance rinses.
Preparation using milk

For optimal milk froth, use cold milk with a fat content of at least 1.5% if possible.
- Slide the coffee outlet (20) downwards. Remove the cover and pull out the milk frother (19):

- Deploy the appliance (see "Deployment system").
- Take the milk tube supplied with the appliance and connect it to the attachment point on the milk frother (19).


- Attach the milk frother (19) and push the milk tube (12) into the indentation.

- Close the cover.
-
Push the appliance back in.
-
Place container with milk next to the milk frother. Introduce the milk tube into the container. The notched end of the tube should be fully immersed in the milk.

- Place a cup or glass under the coffee outlet.
- Use the navigation button (4) to select Latte Macchiato, Cappuccino, White coffee or My coffee (your own special coffee / milk mix). The display shows the selected drink along with the setting for coffee strength and per-cup quantity for this drink:

- Choose your settings for strength and per-cup quantity.
- Press / (6).
First milk is drawn in, prepared and dispensed into the cup or glass. Immediately after that the coffee is brewed and then runs into the cup or glass.

In the case of the strength settings double strength and double strengthextra, the appliance brews twice in succession. Wait until the procedure is fully completed.

Dried milk residue is difficult to remove, so clean the milk system immediately after use (see "Cleaning the milk system").
Two cups at once
- Place two cups under the two coffee outlets left and right:

- Select Espresso or Coffee with the navigation button (4). Press (5) and the navigation button to set the required strength.
- Press (5) to switch to the per-cup quantity menu. In the per-cup quantity menu, keep pressing the navigation button 0 (4) to the right until the display shows 2 small cups:

- Set the required quantity for the two cups by turning the navigation button (4) (small, medium, large).
- Press / (6).
Coffee is dispensed into the two cups.

The appliance brews twice in succession; wait for the complete process to finish.
My coffee
The My coffee setting allows you to define the exact mix of coffee and frothed milk that suits your own individual taste.
-
Connect the milk tube (12) to the milk frother (19) (see "Preparation using milk").
-
Place container with milk on the grate. Introduce the milk tube (12) into the container. The notched end of the tube should be fully immersed in the milk.
- Place a cup under the coffee outlet.

- Select My coffee with the navigation button (4):

- Press (5) to switch to the coffee strength selection. Set the required strength with the navigation button 0 (4):

- Press (5) to go on to the per-cup quantity selection. Set the required per-cup quantity with the navigation button 0 (4):

- Press (5) to switch to selection of the coffee/milk ratio. Set the required mix in 20% steps with the navigation button () (4):

- Press / (6) The drink is prepared in the required coffee/milk ratio.

The changes you have made are saved automatically. It is not necessary to confirm them additionally.
Preparing milk froth and warm milk

Risk of burns!
The milk frother (19) gets very hot. After use, allow to cool down
first before touching.

For optimal milk froth, use cold milk with a fat content of at least 1.5% if possible.
- Take the milk tube (12) and connect it to the milk frother (19) (see "Preparation using milk").
- Place a cup or glass under the outlet of the milk frother.
- Select the required setting for Milk froth or Warm milk with the navigation button (4):
My coffee Milk froth Warm milk
4. Press / (6).
Milk froth or warm milk runs out of the milk frother outlet (takes about 40 or 60 seconds respectively).
Press / (6) again to cut the process short.

The appliance may make a whistling noise when warm milk is being prepared. This is caused by the milk frother (19) for technical reasons.

Dried milk residue is difficult to remove, so clean the milk frother immediately after use (see "Cleaning the milk system").
Dispensing hot water

Risk of burns!
The milk frother (19), from which the hot water flows, gets very hot.
After use, allow to cool down first before touching.
The appliance can also be used to dispense hot water, e.g. for tea.
- Place a cup or glass under the coffee outlet.
- Select Hot water with the navigation button (4):
Warm milk Hot water Short rinse
85^ C
- Press (5) to switch to the temperature selection. Set the required temperature with the navigation button 0 (4):

4. Press / (6).
Hot water runs out of the milk frother outlet for about 40 seconds.
Press / (6) again to cut the process short.

Warm up cups before use, especially small, thick espresso cups, with the hot water.
Information and settings
Use i (1) to display information (press briefly) and adjust settings (hold down for at least three seconds).
Displaying information
In the Info menu (press i briefly) you can call up the following information:
when it is necessary to descale the appliance
when it is necessary to clean the appliance
when it is necessary to change the filter
how much coffee has been dispensed since the appliance was first put into operation
how many milk drinks have been dispensed
how much hot water has been prepared
Displaying settings
Hold down i (1) for at least 3 seconds; the different setting options are then displayed:

Use (2) and (5) to switch between the different setting options. The currently active setting is always shown in a larger font. You can change the setting that is currently displayed using the navigation button 0 (4). To exit the menu, press i (1) again.

The changes you have made are saved automatically. It is not necessary to confirm them additionally.
The following setting options are available to you:
Language: Press the navigation button (4) to select the display language.
Cup volume: The per-cup quantity can be set separately for each type of drink and each cup size (see "Set per-cup quantity").
Water hardness: Press the navigation button (4) to select the required water hardness (1, 2, 3 or 4) (refer also to "Checking and setting the water hardness").
Coffee temperature: Press the navigation button (4) to set the coffee temperature.
Auto off after: Press the navigation button (4) to enter the time span after which the appliance should automatically switch off following the last drink preparation. A time between 5 minutes and 8 hours can be set. The default time is 30 minutes, but this can be shortened to save energy.
Contrast: The display contrast can be set from -4 to +4 with the navigation button (4). The default setting is 0.
Illumination: The lighting can be set to Off, On (factory setting) or Off after 5 min.
Water filter: Each time a new water filter is inserted in the water tank (8), it must be rinsed:
- Place the water filter in the water tank (8) and fill the tank with water up to the "max" mark.
- Use the navigation button (4) to select Press D/□ and press D/□ (6).
- Place a container with a capacity of 0.5 litres under the milk frother (19).
- Press / (6). Water will now run first through the filter to rinse it and then into the container.
Empty the container. The appliance is ready to use once more.
Rinsing the filter simultaneously activates the setting for the Service - change filter display.
The filter is no longer effective when the Service - change filter display appears, or at the latest after two months.
It needs to be replaced for reasons of hygiene and so that there is no build-up of limescale (this could damage the appliance). Replacement filters can be obtained from retailers or customer service (see "Accessories").
After every filter change the filter must first be rinsed. Proceed as described at the beginning of this section.
If no new filter is used, turn the water filter setting to Off.

You can find detailed information about the water filter in the enclosed filter instructions.

If the appliance has not been used for a prolonged period (e.g. during your vacation) the filter should be rinsed before the appliance is used again. To do this, simply dispense a cup of hot water.
Further entries in the Settings menu:
Descale: If you want to descale the appliance, press / (6) and run the descending programme (see "Dscaling").
Clean: If you want to clean the appliance, press / (6) and run the cleaning programme (see "Cleaning").
Calc'nClean: If you want to de scale and clean the appliance at the same time, press / (6) and run the Calc'nClean programme (see "Calc'nClean").
Factory settings: You can cancel your own settings and reset to the factory settings. To activate the factory settings, press / (6).

The appliance can also be reset to the factory settings as follows:
- Switch the appliance off fully at the power switch O/I (7).
- Press (2) and (5) at the same time, hold them down, and switch the appliance on again at the power switch O/I (7). The factory settings are reactivated.
Set per-cup quantity
The per-cup quantity can be adjusted individually to suit your cups. It can be set separately for each type of drink and each cup size.
- To call up the default settings, keep i (1) depressed for at least 3 seconds.
- Select Cupvolume with the retractable navigation button (4).
- Press (5).
- Select the type of beverage with the retractable navigation button (4).
- Press (5).
- Select the cup size with the retractable navigation button (4).
- Press (5).
- Adjust the beverage quantity with the retractable navigation button (4).
(2) returns you to cup size and drink selection. To quit the default settings, press i (1). The settings are stored.

Important: The selected amount in ml is an approximate value and can vary significantly as a result of crema forming, the grind setting or the type of milk used, etc.
Adjusting the grinding unit
The rotary selector (11) on the top of the appliance adjusts the degree of grinding from coarse to fine as required.


Warning: Adjust the grinding unit only while it is running. Otherwise the appliance may be damaged.
- Deploy the appliance fully (see "Deploymentsystem").
- In the drink selection menu, select Espresso.
- Press / (6).
- While the grinding unit is running, adjust the rotary selector (11) from fine to coarse or back as required.

The new setting will not become apparent until after the second cup of coffee.

For dark roast coffee beans, choose a finer grind, for lighter beans a coarser grind.
Checking the water hardness
The water hardness setting can be adjusted on this appliance. It is important to set the water hardness correctly, so that the appliance indicates accurately when the descaling programme should be run. The factory setting for the water hardness is 4.
You can check the water hardness using the enclosed test strip or by asking your local water supplier.
Dip the test strip briefly in water, gently shake off any drips, and check the result after one minute.
Water hardness levels and settings:
Level Water hardness
| German (°dH) | French (°fH) | |
| 1 | 1-7 | 1-13 |
| 2 | 8-14 | 14-25 |
| 3 | 15-21 | 26-38 |
| 4 | 22-30 | 39-54 |
Tips on energy saving
After approx. 30 minutes (factory setting), the appliance will switch off automatically and will not require any more energy.
The default time can be shortened (see "Auto off after" under "Displaying settings").
If the appliance is not in use, switch it by retracting the navigation button (4).
If possible, do not interrupt coffee or milk froth dispensing. Stopping a process prematurely results in higher energy consumption and the drip tray fills up more quickly.
Always descale the appliance when Service -descale is displayed (see "Descaling") to avoid a build-up of limescale. Limescale residue results in higher energy consumption.
Daily maintenance and cleaning

Risk of electric shock! Before cleaning the appliance, switch it off at the power switch.
Do not use a steam cleaner.
Daily maintenance
- Wipe the outside of the appliance daily with a soft, damp cloth.
- Do not use abrasive cloths or cleaning agents.
- Always remove any limescale, coffee, milk or descending fluid residue immediately. Such residue can cause corrosion.
- Do not use alcohol-based or spirit-based cleaning agents on the high-gloss surfaces.
- Rinse out the water tank (8) with water only.
- Take off the grate (18 a). Pull out the drip tray (18 c). Take off the drip tray panel (18 b). Empty out any water and coffee grinds (18 d). Clean the drip tray or put it in the dishwasher. Do not put the grate (18 a) or the drip tray panel (18 b) in the dish washer.

-
The lid and the insulating cover of the milk container should only be wiped gently with a damp cloth. Do not put them in the dish washer.
-
Wipe out the inside of the tray holders.
- Clean the milk system (procedure described below).
- Replace all the parts again.

Drip tray for coffee outlet (18 c) and coffee grounds container (18 d) should be emptied and cleaned daily to prevent mould from developing.

If the appliance is cold when switched on, or if it is switched off after dispensing coffee by retracting the navigation button (4), it rinses automatically. In other words the pipework inside the appliance is cleaned by the machine itself.

If the appliance has not been used for a prolonged period of time (e.g. after a vacation), clean the entire appliance thoroughly, including the milk system and brewing unit.
Cleaning the milk system

Risk of burns!
The milk frother (19) gets very hot. After use, allow to cool down
first before touching.
The message
Short rinse for milk system 0 / 0 appears
if cleaning has not been performed after use
If this message appears, start with Step 2 under "Short rinse for milk system".
Clean the milk system immediately after use.

All the parts can also be put in the dishwasher.
Short rinse for milk system:
- In the menu for drink selection, select Short rinse and press / (6).
- Place a cup under the milk frother (19) and the end of the milk tube in the cup.
- Press / (6). The appliance now fills the cup automatically with water and draws it in again through the milk tube for rinsing. The rinse procedure takes about 1 minute.
- Empty the cup and clean the milk tube.
Cleaning the milk system:
- Dismantle the milk frother for cleaning. Slide the coffee outlet (20) downwards. Remove the cover and take out the milk frother (19):


- Clean the holder of the milk frother (19) with a soft cloth.
- Turn the upper part in an anti-clockwise direction and remove from the lower part.
-
Clean individual parts with detergent solution and a soft cloth or put them into the dishwasher (cutlery basket).
-
Put all the parts back together, making sure the markings are overlapping. The milk frother can then be clicked back into place in the appliance.

Cleaning the brewing unit
In addition to the automatic cleaning programme, the brewing unit should be removed regularly for cleaning.

Warning: Clean the brewing unit without detergent and do not put it in the dishwasher.
- Deploy the appliance fully (see "Deployment system").
- Retract the navigation button (4) to switch off. After rinsing, the power switch automatically switches to 0.
- Switch the appliance off completely at the power switch O/I (7); there should no longer be any symbols lit.
- Grasp the door opener (15) and open the door (14) to the brewing unit:

- Slide the red lock (a) on the brewing unit completely forward:

- Press the red button (b), grasp the brewing unit (c) by the recessed grips and remove carefully.

- Rinse the brewing unit thoroughly under running water.

- Hold the brewing unit sieve under the running water.

- Wipe out the inside of the appliance thoroughly with a damp cloth and remove any coffee residues.
- Allow the brewing unit and the inside of the appliance to dry.
- Reinsert the brewing unit (c) fully into the appliance.
- Slide the red lock (a) back fully and close the door (14).


Service programmes
At certain intervals, depending on how the appliance is used, the display will show one of the following texts instead of the coffee selection:
Service - change filter
i - button 3 sec.
Service - clean
i - button 3 sec.
Service - descale
i - button 3 sec.
Service - Calc'n'Clean
i - button 3 sec.
Then the water filter should be changed immediately or the appliance cleaned or descaled using the corresponding programme (described on the next pages). Otherwise the appliance may be damaged.

The service programmes can also be started manually in the settings menu (see "Displaying settings").
Do not drink the liquids. Never use vinegar, vinegar-based products, citric acid or citric acid-based products for descaling. For cleaning and descaling only use the tablets intended for such. They were specially developed for this fully automatic espresso machine, and replacements are available from retailers or customer service (see "Accessories").
Never put descending tablets or any other descending agents in the drawer (10) for ground coffee.
Never interrupt the service programme.
If one of the service programmes is interrupted, e.g. by a power outage, proceed as follows:
- Rinse the water tank (8) and refill it with fresh water up to the "max" mark.
- Press / (6). The cleaning programme will now run for about 3 minutes:
Cleaning
The appliance is ready for use again.
Dscaling

Important: If there is a filter in the water tank (8), it needs to be removed before the service programme is run and should only be replaced once the programme is finished.
If the prompt Service - descale is displayed, press and hold down i (1) for at least three seconds. The display shows:
Descale Press D/
or
To start without the prompt (see "Displaying Settings") press and hold down i (1) for at least three seconds and select
Descale Press D/
Press / (6). The display will guide you through the programme.
Empty drip tray
Empty the drip tray (18).
Replace drip tray
Replace the drip tray.

If the milk frother is not inserted, the following message is displayed:
Set up milk frother
Insert the milk frother (19).
Place container under milk frother
→□/□
Place a container with a capacity of 0.5 litres under the milk frother (19). Press / (6).

The coffee grounds container (18 d) can also be used. To avoid spluttering, push the coffee outlet (20) down fully.

If the water filter is activated, the following message is displayed:
Remove filter /
Remove the water filter and press / (6).
Add 0.5 I water and descaler /
Pour lukewarm water into the empty water tank (8) up to the "0.5 l" mark and dissolve two descaling tablets in it. Press / (6). The descaling programme now runs for about 24 minutes:
Dscaling

If there is not enough descending fluid in the water tank, the following message is displayed:
Not enough descending fluid
Refill fluid
Pour lukewarm water into the empty water tank (8) up to the "0.5 l" mark and dissolve two descending tablets in it. Press / (6).
The descending programme will continue.
Clean and refill water tank D /
Rinse the water tank and refill it with fresh water up to the "max" mark. Press / (6). The descending programme will now run for about 1 minute:
Dscaling
Empty drip tray
Empty the drip tray (18).
Replace drip tray
Replace the drip tray.
Replace the filter if one is being used.
The appliance is ready for use again.

Important: Wipe down the appliance using a soft, damp cloth to immediately remove any descaler residue. Such residue can cause corrosion. New sponge cloths may contain salts. Salts can cause rust film on stainless steel and must therefore be washed out thoroughly before use.
Cleaning
If the prompt Service - clean is displayed, press and hold down i (1) for at least three seconds. The display shows:
Clean Press D/□
or
To start without the prompt (see ,Displaying
Settings") press and hold down i (1) for at least three seconds and select
Clean Press D/□
Press / (6). The display will guide you through the programme.
Empty drip tray
Empty the drip tray (18).
Replace drip tray
Replace the drip tray.
Cleaning
Open drawer
Deploy the appliance and open the drawer (10).
Insert cleaning tablet! Close drawer!
Drop a cleaning tablet in the drawer and close the drawer again.
The cleaning programme will now run for about 1 minute.
Press
Press / (6). The cleaning programme will now run for about 6 minutes:
Cleaning
Empty drip tray
Empty the drip tray (18).
Replace drip tray
Replace the drip tray.
The appliance is ready for use again.
Calc'n'Clean

Important: If there is a filter in the water tank (8), it needs to be removed before the service programme is run and should only be replaced once the programme is finished.
Calc'nClean combines the separate functions of descaling and cleaning. If the two programmes are both due to run soon, the fully automatic espresso machine suggests this service programme automatically.
If the prompt Service - Calc'nClean is displayed, press and hold down i (1) for at least three seconds. The display shows:
Calc'nClean Press D/□
or
To start without the prompt (see „Displaying Settings") press and hold down i (1) for at least three seconds and select
Calc'nClean Press D/
Press / (6). The display will guide you through the programme.
Empty drip tray
Empty the drip tray (18).
Replace drip tray
Replace the drip tray.

If the milk frother is not inserted, the following message is displayed:
Set up milk frother
Insert the milk frother (19).
Place container under milk frother
→D/□
Place a container with a capacity of at least one litre under the milk frother (19). Press
D/□ (6). The appliance rinses twice:

The coffee grounds container (18 d) can also be used. To avoid spluttering, push the coffee outlet (20) down fully.
Cleaning
Open drawer
Deploy the appliance and open the drawer (10).
Insert cleaning tablet! Close drawer! Drop a cleaning tablet in the drawer and close the drawer again. The cleaning programme will now run for about 1 minute.

If the water filter is activated, the following message is displayed:
Remove filter /
Remove the water filter and press / (6).
Add 0.5 I water and descaler /
Pour lukewarm water into the empty water tank (8) up to the "0.5 l" mark and dissolve two descending tablets in it. Press / (6). The descending programme now runs for about 24 minutes:
Dscaling

If there is not enough descending fluid in the water tank, the following message is displayed:
Not enough descending fluid Refill fluid
Pour lukewarm water into the empty water tank (8) up to the "0.5 l" mark and dissolve two descending tablets in it. Press / (6). The descending programme will continue.
Clean and refill water tank 0 / 0
Rinse the water tank and refill it with fresh water up to the "max" mark. Press / (6). The descending programme will now run for about 1 minute:
Descaling
The cleaning programme then runs for about 6 minutes and rinses the appliance:
Cleaning
Empty drip tray
Empty the drip tray (18).
Replace drip tray
Replace the drip tray.
Replace the filter if one is being used.
The appliance is ready for use again.

Important: Wipe down the appliance using a soft, damp cloth to immediately remove any descaler residue. Such residue can cause corrosion. New sponge cloths may contain salts. Salts can cause rust film on stainless steel and must therefore be washed out thoroughly before use.
Accessories, storage, disposal, guarantee
Accessories
The following accessories are available from retailers or customer service:
| Accessories Ordering number Retail Customer service | |
| Cleaning tablets | TZ60001 310575 |
| Descaling tablets | TZ60002 310967 |
| Water filter TZ70003 467873 | |
Storage
To avoid frost damage during transport and storage, the appliance must be completely emptied first.

Before emptying it as follows, the appliance must be ready for use and the water tank (8) filled.
- Place a large, narrow receptacle under the milk frother (19).
- Select the Milk froth setting on the display, press / (6) and release steam for about 15 seconds.
My coffee Milk froth Warm milk
- Switch the appliance off at the power switch O/I (7).
- Empty the water tank (8) and the drip tray (18).
Disposal

Dispose of packaging in an environmentally-friendly manner. This appliance is labelled in accordance with European Directive 2012/19/EG concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU. Please ask your specialist retailer about current disposal facilities.
Guarantee
The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee.
Changes reserved.
Simple troubleshooting
| Problem Cause Solution | ||
| Display shows Refill bean container Although the bean con- tainer is full, the appliance does not grind the coffee beans. | Beans are not falling into the grinding unit (beans too oily). | Change the type of coffee if necessary. Wipe out the empty bean container with a dry cloth. |
| No tea water dispensed. The milk frother or its holder is blocked. | Clean the milk frother or its holder. (see “Cleaning the milk system”) | |
| Milk froth insufficient or too runny. The milk frother does not draw the milk in. | The milk frother or its holder is blocked. | Clean the milk frother or its holder. (see “Cleaning the milk system”) |
| Milk unsuitable for frothing. Use low-fat milk (1.5% fat). | ||
| The milk frother (19) is not correctly assembled. | Wet the milk frother parts and press together firmly. | |
| Build-up of limescale in the apppliance. | Descale the appliance using two descaling tablets, if nec- sery repeat the procedure. | |
| Coffee dispensing slows to a trickle or stops completely. | Coffee is ground too finely. Pre-ground coffee is too fine. | Adjust the grinding unit to a coarser setting. Use coarser pre-ground coffee. |
| Build-up of limescale in the apppliance. | Descale the appliance. | |
| Coffee has no “crema” (creamy foam). | Unsuitable type of coffee. Use a type of coffee with a higher proportion of robusta beans. | |
| The beans are no longer fresh. | Use fresh beans. | |
| The grinding setting is not suit- able for the beans. | Adjust the grinding setting to fine. | |
| Coffee is too “acidic”. The grinding setting is too coarse or the pre-ground cof- fee is too coarse. | Adjust the grinding unit to a finer setting or use finer pre-groundcoffee. | |
| Unsuitable type of coffee. Use a darker roast. | ||
| Coffee is too “bitter”. The grinding setting is too fine or the pre-ground coffee is too fine. | Adjust the grinding unit to a coarser setting or use coarser pre-ground coffee. | |
| Unsuitable type of coffee. Change the type of coffee. |
Simple troubleshooting
| Problem Cause Solution | ||
| Display shows Error Please contact hotline | The appliance has a fault. Call the hotline (see rear cover). | |
| The water filter does not stay in position in the water tank. | The water filter is not mounted correctly. | Firmly press the water filter straight down into the tank connection. |
| The coffee grounds are not compact and are too wet. | The grinding setting is too fine or too coarse, or not enough ground coffee has been used. | Adjust the grinding unit to a coarser or finer setting, or use 2 level measuring spoons of ground coffee. |
| Display shows Clean brewing unit | Brewing unit is soiled. Clean brewing unit. | |
| Too much pre-ground coffee in the brewing unit. | Clean brewing unit. (Pour in no more than 2 level measuring spoons of ground coffee). | |
| The brewing unit's mechanism is stiff. | Clean brewing unit (see “Cleaning the brewing unit”). | |
| Coffee or milk froth quality varies considerably. | Build-up of limescale in the appliance. | Descale the appliance with two descaling tablets as described in the instructions. |
| Water dripped onto the inner floor of the appliance when the drip tray was removed. | Drip tray removed too early. Wait a few seconds after the last drink was dispensed before removing the drip tray. | |
If you are unable to solve the problem, do not try to find the fault yourself or dismantle the appliance or repair it yourself. Call the hotline (see rear cover).
Technical data
| Power connection (voltage/frequency) 220-240 V / 50-60 Hz | |
| Heater wattage 1700 W | |
| Maximum static pump pressure 19 bar | |
| Maximum water tank capacity (without filter) 2.5 liters | |
| Maximum capacity of the coffee bean container 1000 grams | |
| Length of power cable 150 cm | |
| Dimensions (H x W x D) 454 x 594 x 535 mm | |
| Weight, empty 25.9 kg | |
| Type of grinding unit Ceramic | |
Toutes nos félicitations...
Sieldom, the group of people in the car were not able to get a seat.
AE United Arab Emirates,
BSH Home Appliances FZE
Round About 13,
Plot Nr MO-0532A
Jebel Ali Free Zone - Dubai
Tel.: 04 803 0567
mailto:service.uae@bshg.com
HEATHERTON, Victoria 3202
Tel.: 1300 368 339
mailto:bshau-as@bshg.com
BE Belgique, Belgie, Belgium
BSH Home Appliances S.A.
European Trade Center
Building, 5th floor
1784 Sofia
Tel.: 02 892 90 47
Fax: 02 878 79 72
mailto:informacia.servis-bg@
bshg.com
BY Belarus, Bénapycb
OOO"BCXБытоваяТхиka"
ten.: 4957372964
mailto:mok-kdhl@bshg.com
CH Schweiz, Suisse, Svizzera, Switzerland
BSH Hausgeräte AG
Werkskundendienst
für Hausgeräte
Fahrweidstrasse 80
8954 Geroldswil
+7snt/min (alv 23%
+17 snt/min (alv 23%)
FR France
BSH Electroménager S.A.S.
www.neff-electromenager.com
GB Great Britain
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton
Milton Keynes MK12 5PT
To arrange an engineer visit, to order spare parts and accessories or for product advice please visit
www.neff.co.uk or call
Tel.: 0844 892 8989*
*Calls from a BT landline will be charged at up to 3 pence per minute. A call set-up fee of up to 6 pence may apply
GR Greece, Eλλάς
BSH Ikiakes Siskeves A.B.E.
Central Branch Service
17 km E.O. Athinon-Lamias &
Potamou 20
14564 Kifisia
Unit 1 & 2, 3rd Floor
North Block, Skyway House
3 Sham Mong Road
Tai Kok Tsui, Kowloon,
Hong Kong
Tel.: 2565 6151
Fax: 2565 6681
IE Republic of Ireland
BSH Home Appliances Ltd.
Unit F4, Ballymount Drive
Ballymount Industrial Estate
Walkinstown
Dublin 12
Service Requests, Spares
and Accessories
Tel.: 01450 2655
Fax: 01450 2520
www.neff.co.uk
IL Israel,
C/S/B Home Appliance Ltd.
Uiel Building
2, Hamelacha St.
Industrial Park North 71293 Lod
Tel.: 089777222
Fax: 08 9777 245
mailto:csb-serv@zahav.net.il
IR Iran,
Davood Haji AbdollahTehrani
No. 223 North Africa Avenue
Tehran
Tel.: 21 2205 4524 / 4525
Fax: 21 2205 4600
newsletter: commercial@neff.ir
IT Italia, Italy
IP Turebekov Yerzhan
Nurmanovich
Jangeldina str. 15
Shimkent 160018
Tel.: 0252 31 00 06
mailto:evrika_kz@mail.ru
LT Lietuva, Lithuania
Senuku prekybos centras UAB
Jonavos g. 62
44192 Kaunas
Tel.: 037 212 146
Fax: 037212165
www.senukai.lt
LU Luxembourg
General Serviss Limited
Bullu street 70c
1067 Riga
Tel.: 07424137
mailto:bt@olimpeks.lv
MD Moldova
S.R.L. "Rialto-Studio"
yI. LcyceBa, 98
2012 KuniHneB
TeJ./φaKc: 022 23 81 80
NL Nederlande, Netherlands
Union Industrial Building
Block A, #01-03
577177 Singapore
Tel.: 6751 5000
Fax:67515005
mailto:bshsgp.service@
bshg.com
SI Slovenija, Slovenia
BSH Hišni aparati d.o.o.
Litostrojska 48
1000 Ljubljana
Tel.: 015830700
Fax: 01 583 0889
15th Road Randjespark
Private Bag X36, Randjespark 1685 Midrand-Johannesburg
Tel.: 086 002 6724
Fax: 086 617 1780
mailto:applianceserviceza@
bshg.com

Neff GmbH