EQ.3 S100 - Coffee maker SIEMENS - Free user manual and instructions

USER MANUAL EQ.3 S100 SIEMENS

Fully automatic espresso machine

siemens-home.bsh-group.com/welcome

en Instruction manual 5

fr Mode d'emploi 26

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Table of contents

Intended use....6

Important safety information . . . 6

Environmental protection ..... 8

Saving energy....8

Environmentally-friendly disposal .... 8

Getting to know your appliance. 8

Included in delivery....8

Assembly and components ..... 9

Controls 9

Accessories 10

Before using for the first time. . 11

Installing and connecting the appliance .... 11

Commissioning the appliance ..... 11

Operating the appliance ..... 12

Preparing coffee using freshly ground beans 12

Preparing drinks with milk ..... 13

Adjusting beverage settings ..... 14

Water filter 15

Frost protection....15

Settings.....16

Automatic switch-off ..... 16

Switching the audible signal on/off. . 16

Setting the water hardness ..... 17

Factory reset. 17

Daily care and cleaning.....18

Cleaning agent 18

Cleaning the appliance. . . . . . . . . 18

Cleaning the drip tray and coffee grounds container.... 19

Cleaning the milk system ..... 19

Cleaning the brewing unit ..... 19

Service programmes. . . . . . . 20

Starting Calc'nClean 21

Trouble shooting 22

Customer service 25

Technical data....25

E number and FD number.....25

Guarantee 25

Intended use

Check the appliance for damage after unpacking it. Do not connect the appliance if it has been damaged in transport.

This appliance is intended for domestic use only.

Only use the appliance indoors at room temperature and up to 2000 m above sea level.

Important safety information

Please read carefully, follow and retain the operating instructions. When passing on the appliance, enclose these instructions.

This appliance can be used by children aged from 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Keep children under 8 years of age away from the appliance and connecting cable and do not allow them to use the appliance. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 years and supervised.

Warning

Danger of electric shock!

■ The appliance may only be connected to a power supply with alternating current via a correctly installed socket with earthing. Ensure that the protective conductor system of the domestic electricity supply has been correctly installed.
■ Connect and operate the appliance only in accordance with the specifications on the rating plate. If the power cord of this appliance is damaged, it must be replaced by customer service.
■ Do not use if the power cable or appliance is damaged. If a fault occurs, pull the mains plug or switch off the mains voltage immediately.
■ To prevent hazards, the appliance may be repaired by our customer service only.
■ Never immerse the appliance or mains cord in water.

Warning

Hazard due to magnetism!

The appliance contains permanent magnets which may affect electronic implants, e.g. heart pacemakers or insulin pumps. Persons with electronic implants should keep a minimum distance of 10 cm from the appliance and the water tank when removed.

Warning

Risk of suffocation!

Do not let children play with packaging material. Store small parts safely as they can be easily swallowed.

Warning

Risk of burns!

The milk system becomes very hot. After use, allow it to cool down first before touching it.

Warning

Risk of injury!

■ Improper use of this appliance may result in injury.
■ Do not reach into the grinding unit.

Environmental protection

Saving energy

■ If the appliance is not being used, switch it off.
■ Set the interval for automatic switch-off to the smallest value.
If possible, do not interrupt coffee or milk froth dispensing. Stopping a process prematurely results in higher energy consumption and the drip tray fills up more quickly.
■ Descale the appliance regularly to avoid a build-up of limescale. Limescale residue results in higher energy consumption.

Environmentally-friendly disposal

Dispose of packaging in an environmentally-friendly manner.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Please ask your dealer about current disposal routes.

Getting to know your appliance

This section provides an overview of the scope of delivery, the assembly and the components of your appliance. It also introduces you to the different controls.

Note: Depending on the appliance model, individual details and colours may differ.

How to use these instructions:

The cover pages of the operating instructions can be folded out towards the front. The illustrations are identified using numbers that are referred to in the operating instructions.

Example: → Fig. 1

Included in delivery

→ Fig. 1

A Fully automatic coffee machine
B Water hardness testing strip
C Instruction manual
D Milk frother

Assembly and components

→ Fig. 2

1 On / off button (stand-by mode)
2 Control panel
3 Handle of milk frother
4 Outlet system for coffee, height adjustable
5 Milk frother (holder, frother, cover), height adjustable

6 Drip tray (coffee grounds container, drip grate, drip plate, float)
7 Door of brewing chamber
8 Rating plate
9 Brewing unit
10 Aroma lid
11 Bean container
12 Rotary selector for setting grinding level
13 Cover for water tank
14 Water tank

Controls

Button Meaning
	Switch the appliance on and offThe appliance rinses automatically when it is switched on and off.The appliance is not rinsed if:■ it is still warm when switched on, or■ coffee was not dispensed before the appliance was switched off.The appliance is ready for use when the LEDs of the buttons for selecting drinks light up in the control panel. The appliance has automatic switch-off. → "Selecting automatic switch-off" on page 16
espresso Dispensing Espresso
caffe crema Dispensing Caffe crema
cappuccino Dispensing cappuccino
latte macchiato Dispensing latte macchiato
milk Frothing up milk
➊➌➁Coffee strengthAdjusting the coffee strength → "Adjusting beverage settings" on page 14
calc'nClean Start the service programmeFlashes when the service programme needs to be performed. → "Calc'nClean service programme" on page 21Symbol
	Lights up when the water tank needs to be topped up with water or the water tank is not inserted.Flashes when the water filter needs to be replaced.
	Lights up when trays need to be emptied.Flashes when door of brewing chamber is open.
espresso
is continuously lit	Ready to use, selection possible
is pulsing Dispensing underway
is flashing Waiting for operation, e.g. with calc'nClean off Not available

Accessories

The following accessories are available from retailers or from customer service:

Accessory Order number

Retail Customer service

Cleaning tablets TZ80001 00311807

Descaling tablets TZ80002 00576693

Water filter TZ70003 00575491

Care set TZ80004 00576330

The contact data for customer service in all countries can be found at the back of these instructions.

Before using for the first time

In this section, you will learn how to commission your appliance.

Note: Only use the appliance in frost-free areas. If the appliance was transported or stored at temperatures below 0 °C, you must wait for at least 3 hours before using it.

Installing and connecting the appliance

1. Remove any protective plastic film.
2. Place the appliance on a level, water-resistant surface which can bear the weight.
3. Using the mains plug, connect the appliance to an earthed socket that has been correctly installed.

Note: After plugging in, always wait (approx. 5 seconds).

Commissioning the appliance

Attaching milk frother

→ Fig. 3

1. Remove milk frother parts from the bag.
2. Assemble milk frother.
3. Attach the milk frother on the front of the appliance.

Filling the bean container

This appliance can be used to make coffee drinks from coffee beans.

1. Open the lid 10 of the bean container 11.
2. Pour in coffee beans.
3. Close the lid again.

Notes

■ Coffee beans that have been glazed or caramelised or that contain other sugary additives block the brewing unit. Only use pure bean mixes that are suitable for use in fully automatic espresso or coffee machines.
■ The coffee beans are freshly ground for each brewing process.
- Keep the coffee beans sealed and stored in a cool place to maintain optimum quality.
■ Coffee beans can be stored in the bean container for a number of days without losing their aroma.

Filling the water tank

Important: Fill the water tank with fresh, cold, still water on a daily basis. Prior to operation, check whether the water tank has been sufficiently filled.

1. Carefully remove the cover of the water tank.
2. Use the handle to remove the water tank.
3. Fill the water tank with water up to the "max" marking.
4. Put the water tank back in the holder again, keeping it straight, and fit the cover of the water tank.

General information

The factory settings of the fully automatic coffee machine are programmed for optimal performance.

■ The appliance switches off automatically after a specific time.
■ Whenever a button is pressed, a signal sounds. It can be switched off.→ "Settings" on page 16
- When the appliance is used for the first time, after running a service programme or has not been operated for a long period, the first beverage will not have the full aroma and should not be consumed.
■ After commissioning the appliance, you will only achieve a suitably thick and stable "crema" after the first few cups have been dispensed.
If the appliance is in use for a long period of time, water droplets will form on the ventilation slots. This is normal.
■ Escaping steam is not a fault but due to the design of the machine.

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Before using your new appliance, you should check and select the water hardness.→ "Settings" on page 16

Operating the appliance

In this section, you will learn how to make beverages with coffee and milk. It contains information about settings, water filters and adjustment of the grinding level, in addition to frost protection.

Note: Freshly prepared beverages may be very hot.

Preparing coffee using freshly ground beans

You can choose between Espresso and Caffe crema. → "Preparing drinks with milk" on page 13

The appliance is switched on. The water tank and bean container have been filled.

1. Place a cup under the outlet system.
2. Touch Ⓞ meaning repeatedly to select the required coffee strength.
3. Touch the espresso or caffe crema button.
   The coffee is brewed and then dispensed into the cup.

Note: To stop dispensing the drink before the end, touch espresso or caffe crema again.

Preparing drinks with milk

This appliance has a milk frother. You can make drinks of coffee with milk or froth up milk.

Note: Dried milk residues are difficult to remove so always perform cleaning.→ "Daily care and cleaning" on page 18

Warning

Risk of burns!

The milk frother gets very hot. Hold only by the handle. After use, let it cool down first before touching it.

Coffee drinks with milk

You can choose between cappuccino and latte macchiato. When doing so, please check the position of the coffee dispenser and milk frother.

The appliance is switched on. The water tank and bean container have been filled.

The milk frother is installed.

1. Fill a large cup or a large glass with approx. 100 ml milk for cappuccino and approx. 150 ml milk for latte macchiato.
2. Place a cup or a glass under the outlet system.
3. Push the coffee dispenser and milk frother right down.
4. Touch Ⓞ☐☐ repeatedly to select the required coffee strength.
5. Touch the cappuccino or latte macchiato button.

The milk is first frothed up in the cup or glass. The coffee is then brewed and dispensed into the cup or glass.

Note: To stop current dispensing of the drink before the end, touch cappuccino or latte macchiato again.

Frothing up milk

The appliance is switched on. The water tank has been filled. The milk frother is installed.

1. Fill a large cup or a large glass with approx. 100 ml milk.
2. Place a cup or a glass under the outlet system.
3. Push the coffee dispenser and milk frother right down.
4. Touch the milk button. The milk is frothed up.

Note: To stop the process before the end, touch milkagain.

en Operating the appliance

Adjusting beverage settings Coffee strength

Before making a drink, you can adjust the coffee strength:

To do so, touch Ⓞ¶¶ to select the strength you require.

-∅∅∅	mild
-∅-∅∅	regular
-∅-∅-∅	strong

Note: The coffee strength selected is then active for all drinks made with coffee.

Filling level

You can adjust the filling level of your drinks.

Press and hold espresso or caffe crema for 3 seconds.

Dispensing takes place, with the button selected flashing.

Once the required filling level is reached in the cup, touch the button selected to stop. The new filling level is only apparent after the next drink is dispensed.

Note: The filling level can be selected either for Espresso (25 - 60 ml) or Caffe crema (80 - 200 ml). A minimum quantity is always brewed: Espresso approx. 25 ml and Caffe crema approx. 80 ml.

Frothing time

You can adjust the frothing time of your drinks.

Press and hold cappuccino, latte macchiato or milk for 3 seconds.

The milk is frothed up, and the button selected flashes.

Once the required frothing time is reached, touch the button selected to stop.

Note: Setting the frothing time has no impact on the amount of coffee.

Setting the grinding level

This appliance features an adjustable grinder. This enables the grinding level of the coffee to be individually changed.

Warning

Risk of injury!

Do not reach into the grinding unit.

Caution!

The appliance may be damaged! Only adjust the grinding level when the grinder is running!

When the grinder is in operation, use the rotary selector 12 to set the grinding level.

■ Finer grinding level: turn anticlockwise. (Fig. a)
■ Coarser grinding level: turn clockwise. (Fig. b)

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Notes

■ The new setting will not become apparent until after the second cup of coffee.
■ Set a finer grinding level with dark-roasted coffee beans and a coarser grinding level with lighter coffee beans.

Water filter

→ Fig. 7

A water filter lessens limescale deposits, reduces impurities in water and improves the taste of the coffee. Water filters are available from retailers or from customer service.

Inserting or replacing a water filter

A new water filter must be rinsed before it can be used.

The appliance is switched on. The water tank has been filled.

1. Press and hold Ⓞ∅∅ and calc'nClean for at least 3 seconds.
2. Touch espresso button, and "W. hardness" will be activated.
3. Touch ⏻〇〇 button and make the following selection:

with water filter

1. Immerse the water filter (opening facing up) in a container filled with water until no more air bubbles rise to the surface.
   → Fig. 7
2. Then press the water filter firmly into the empty water tank.
3. Fill the water tank with water up to the "max" marking.
4. Place a container with a capacity of 1.0 litre under the outlet.
5. Touch espresso button to save the setting and activate rinsing.
6. Insert water tank.
7. Touch espresso button to save the setting and start rinsing. Water will now flow through the filter.
8. Touch calc'nClean button to exit the menu.
9. Then empty the container. The appliance is ready for use again.

Removing the water filter

If the water filter has been removed and no new one inserted, please select the appropriate water hardness. "Setting the water hardness" on page 17

Frost protection

To prevent frost damage during transportation and storage, the appliance must be completely emptied beforehand.

Info: The appliance must be ready for use and the water tank filled.

1. Place a large container under the outlet of the milk frother and push the frother down.
2. Press and hold milk button for at least 5 seconds. The LED in the button flashes, and the appliance now heats up.
3. As soon as steam escapes from the milk frother, remove the water tank.
4. Allow the appliance to cool down. Wait until 📋 symbol and all LEDs are flashing.
5. Use ⏻ button to switch the appliance off.
6. Empty the water tank and the drip tray and thoroughly clean the appliance.

The appliance can now be transported or stored.

Note: The brewing unit is now secured and cannot be removed.

Settings

This appliance has different factory settings. You can customise the settings on the appliance.

Note: If no button is pressed within 90 seconds, the appliance switches to "Choose beverage" without saving. The previous setting remains unchanged.

You can select the following settings:

Automatic switch-off

The appliance switches off automatically at a specific time after the last button was pressed. This time can be selected, with settings from 15 minutes to 4 hours possible here.

1. Press and hold Ⓞ∅∅ and calc'nClean for at least 3 seconds.
2. Touch caffe crema button and "Automatic switch-off" will be activated.
3. Touch Ⓞ∅∅ button and select the required time. The following settings are possible:

	15 minutes
	30 minutes (factory setting)
	1 hour
	2 hours
	4 hours

1. Touch caffe crema button to save the setting.

2. Touch calc'nClean button to exit the menu.

Switching the audible signal on/off

Whenever a button is pressed, an audible signal sounds.

This can be switched on or off.

1. Press and hold Ⓞ∅∅ and calc'nClean for at least 3 seconds.
2. Touch cappuccino button, and "Signal tone" menu will be activated.
3. Touch ⏻〇〇 button and switch signal tone on or off.

	On (factory setting)
	Off

1. Touch cappuccino button to save the setting.

2. Touch calc'nClean button to exit the menu.

Setting the water hardness

It is important to set the water hardness correctly so that the appliance indicates in good time when the descaling programme should be run. The preset water hardness is level 4.

You can check the water hardness using the enclosed test strip or by asking your local water supplier.

1. Briefly immerse the enclosed test strip in fresh tap water, leave it to drip and read off the result after one minute.
2. Press and hold Ⓞ∅∅ and calc'nClean for at least 3 seconds.
3. Touch espresso button, and "W. hardness" will be activated.
4. Touch ⏻〇〇 button and select the water hardness. The following settings are possible:

	W. hardness 1
	W. hardness 2
	W. hardness 3
	W. hardness 4 (factory setting)
	Water filter (when used)
	H2O-Softener (if available)

1. Touch espresso button to save the setting.

2. Touch calc'nClean button to exit the menu.

The table shows the allocation of the levels to the different degrees of water hardness:

Level Degree of water hardnessGerman (°dH) French (°fH)

1 1-7 1-13

2 8-14 14-25

3 15-21 26-38

4 22-30 39-54

Subsequent changes to the water hardness can be made at any time.

Note: When using the water filter (see section "Accessories"), proceed as follows. → "Water filter" on page 15

Factory reset

If you set the appliance back to the factory settings, you will lose your own settings.

1. Press and hold Ⓞ∅∅ and calc'nClean for at least 3 seconds.
2. Touch latte macchiato button. The factory settings are reactivated.
3. Touch calc'nClean button to exit the menu.

Daily care and cleaning

With good care and cleaning, your appliance will remain fully functioning for a long time to come. In this section, you will learn how to correctly clean and care for your appliance.

Warning

Risk of electric shock!

Before cleaning the appliance, pull out the mains plug. Never immerse the appliance in water. Do not use a steam cleaner.

Cleaning agent

Please observe the following information to ensure that the different surfaces are not damaged by using the wrong type of cleaning agent.

Do not use:

■ Harsh or abrasive cleaning agents.
■ Any cleaning agents containing alcohol or spirits.
- Hard scouring pads or sponges.

Diagram showing three labeled objects: a shell, a block with checkmark and cross, and a textured object with X.

Notes

■ New sponge cloths may contain salts. Salts can cause rust film on stainless steel. Wash new sponge cloths thoroughly before use.
■ Always remove any limescale, residues of coffee or milk, cleaning or descaling solution immediately. This residue may cause corrosion.

Caution!

Not all of the appliance's components can be cleaned in the dishwasher.

→ Fig. 5 - 7

Not dishwasher-safe:

	Water tank
	Cover for water tank
	Aroma lid
	Brewing unit
	Drip tray

Dishwasher-safe:

	Drip plate
	Drip grate
	Coffee grounds container
max.60°C	Float
	Milk frother
	Cover for milk frother

Cleaning the appliance

1. Wipe the outside of the appliance with a soft, damp cloth.
2. Clean the control panel using a micro-fibre cloth.
3. Wipe off the coffee dispenser if required after dispensing each beverage.

Notes

If the appliance is cold when switched on, or if it is switched off after dispensing coffee, it rinses automatically. The system is therefore self-cleaning.
If the appliance has not been used for a long period of time (e.g. while you are on holiday), clean the entire appliance thoroughly, including the milk frother and brewing unit.

Cleaning the drip tray and coffee grounds container

→ Fig. 5

Note: The drip tray and coffee grounds container should be emptied and cleaned every day in order to prevent deposits. With frequent use also empty from time to time as soon as the float is clearly visible if or the relevant symbol lights up.

1. Open the door.
2. Pull the drip tray with the coffee grounds container forwards and out.
3. Remove the drip plate with grate.
4. Empty and clean the drip tray and coffee grounds container.
5. Wipe out the inside of the appliance (area of drip tray).

Cleaning the milk system

→ Fig. 6

The milk system must be cleaned after each use to remove residues.

Warning

Risk of burns!

The milk frother gets very hot. Hold only by the handle. After use, let it cool down first before touching it.

1. Fill a glass half-full with water and place under the outlet system.
2. Push the milk frother right down.
3. Touch the milk button to clean the milk system.
4. Push the milk frother right up and allow it to cool down.
5. Dismantle the milk frother into its individual parts and clean thoroughly.
6. Dry the individual parts, reassemble and fit back onto the appliance.

Notes

■ To stop the process before the end, touch milk again.
■ All parts of the milk system should be cleaned in the dishwasher. Detergent residues in the milk system must be thoroughly removed following the rinsing process.

Cleaning the brewing unit

→ Fig. 4, → Fig. 5

In addition to automatic cleaning, the brewing unit should be removed regularly for cleaning.

Caution!

Clean the brewing unit without detergent or products containing vinegar or acid and do not place in the dishwasher.

Remove the brewing unit:

1. Switch off the appliance.
2. Open the door to the brewing chamber.
3. Remove the coffee grounds container.
4. Push the red lever up, grasp the brewing unit by the handle and pull forwards carefully.
5. Rinse the brewing unit thoroughly under warm, running water.
6. Clean the interior of the appliance thoroughly with a damp cloth, removing any coffee residues.
7. Allow the brewing unit and the interior of the appliance to dry.

Insert the brewing unit:

1. Hold the brewing unit only by the handle.
2. Push the red lever up, position the brewing unit underneath and slide back as far as it will go. The lever must snap into place.
3. Insert the coffee grounds container again and close the door.

Important: If the brewing unit has not been inserted, or the brewing unit or drip tray not inserted correctly, it will not be possible to close the door.

Service programmes

The calc'nClean button will light up every so often, with the exact frequency depending on the water hardness and usage of the appliance.

The appliance should be immediately cleaned and descaled using the programme.

Notes

■ Important: If the appliance is not cleaned and descaled in good time, it may be damaged.
■ Caution! For each of the service programmes, use Calc'nClean descaling and cleaning agents as described in the instructions and observe the (relevant) safety information.
■ Do not drink the liquids.
■ Never use vinegar, vinegar-based products, citric acid or citric acid-based products for descaling.
For cleaning and descaling only use the tablets intended for such purpose. They have been specially developed for this appliance, and new stocks can be ordered through customer service. → "Accessories" on page 10
■ Never insert descaling tablets or other products into the brewing unit.
■ Never interrupt the service programme.
■ Prior to starting a service programme, remove, clean and re-insert the brewing unit. Clean the milk frother.
- At the end of a service programme, wipe down the appliance using a soft, damp cloth to immediately remove any descaler residue. This residue may cause corrosion.

■ New sponge cloths may contain salts. Salts can cause rust film on stainless steel, so cloths must always be washed out thoroughly before use.
If the service programme is interrupted, e.g. by a power failure, and calc'nClean will light up.

Then proceed as follows:

1. Rinse out the water tank.
2. Pour in fresh, still water up to the "max" marking.
3. Touch calc'nClean button. The programme starts and rinses the appliance.Duration: approx. 2 minutes.
4. Empty, clean and re-insert the drip tray. Close door.
   The programme has finished. The appliance is ready for use again.

Starting Calc'nClean

Duration: approx. 40 minutes

1. Press and hold the calc'nClean button for approx. 5 seconds.
   symbol lights up.
2. Open the door, remove the drip tray and coffee grounds container and empty.
3. Remove and clean the brewing unit.
4. Place a Siemens cleaning tablet in the brewing unit and re-insert the unit.

Illustration of a hand pressing down on a mechanical component with a magnified view (no text or symbols)

1. Re-insert the drip tray and coffee grounds container and close the door.
   symbol lights up.
2. Remove the water filter (if there is one).
3. Pour 0.5 litres of lukewarm water into the empty water tank up to the mark and dissolve a Siemens descaling tablet in it.
4. Re-insert the water tank and place a large container (approx. 1 litre) under the outlet system.
5. calc'nClean flashes, touch calc'nClean.

The programme starts, cleans and descales the appliance. calc'nClean pulses. Duration approx. 20 minutes.

symbol lights up.

1. Empty the container, open the door, empty the drip tray and re-insert.

2. Close the door and place a container under the outlet system.

symbol lights up.

1. Clean the water tank and replace the water filter (if removed).

→ Fig. 7

1. Fill with fresh, still water up to the "max" mark. Place the container under the outlet system again.

2. calc'nClean flashes, touch calc'nClean.

The programme starts and then cleans and rinses the appliance. calc'nClean pulses. Duration approx. 20 minutes.

symbol lights up.

1. Empty, clean and re-insert the drip tray and coffee grounds container.

The programme has finished. The appliance is ready for use again.

Trouble shooting

Faults often have simple explanations. Before calling the customer service,

please refer to the fault table and attempt to correct the fault yourself.

Please read through the safety information at the beginning of these instructions.

Fault table

Problem Reason Remedial action
The appliance no longer responds.	Fault in the appliance. Pull out the mains plug, wait 5 seconds, plug it back in.
Coffee or milk froth quality var-ies considerably.	Build-up of limescale in the appliance.	Descale the appliance in accordance with the instructions.
The individually selected per-cup quantity is not reached. Coffee dispensing slows to a trickle or stops completely	Grinding level is too fine. Set a coarser grinding level.
	Heavy build-up of limescale in the appliance.	Descale the appliance as described in the instructions.
	Air in the water filter. Immerse the water filter into water until no more air bubbles escape; insert the filter again.
No coffee dispensed, only water.	An empty bean container is not detected by the appliance.	Pour in coffee beans Note: The appliance will adjust to the coffee beans upon the next dispensing process.
	The coffee shaft on the brewing unit is blocked.	Clean the brewing unit. → "Cleaning the brewing unit" on page 19
	Beans are not falling into the grinding unit (beans too oily).	Gently tap the bean container.Possibly change the type of coffee. When the bean container is empty, wipe it with a dry cloth.
Coffee has no “crema”. Unsuitable type of coffee. Use a type of coffee with a higher proportion of robusta beans.
	The beans are no longer freshly roasted.	Use fresh beans.
	The grinding level is not suitable for the coffee beans.	Set a finer grinding level.
The coffee is too "acidic". Grinding level set too coarse. Set a finer grinding level.
	Unsuitable type of coffee. Use a darker roast.
The coffee is too "bitter". Coffee is ground too fine. Set a coarser grinding level.
	Unsuitable type of coffee. Change the type of coffee.
The coffee tastes "burnt". Coffee is ground too fine. Set a coarser grinding level.
	Unsuitable type of coffee. Change the type of coffee.
Milk/blended milk drinks too hot. Milk froth too thin, loud sucking noise.	Too little milk in glass or cup. Use more milk or adjust frothing time.
Milk/blended milk drinks too cold.	Too much milk in glass or cup. Use less milk or adjust frothing time.
No milk/milk froth dispensed. The milk frother is soiled. The milk frother is not inserted in the milk.		Clean the milk frother in the dish-washer. → "Cleaning the milk system" on page 19 Use more milk, check whether the milk frother is inserted in the milk. Slide the outlet system right down.
The water filter does not stay in position in the water tank.	The water filter is not mounted correctly.	Immerse the water filter into water until no more air bubbles escape; insert the filter again. Firmly press the water filter straight down into the tank connection.
Several buttons flashing, a loud noise can be heard.	Water tank missing or wrongly inserted.	Insert water tank correctly.
Water dripped onto the inner floor of the appliance when the drip tray was removed.	Drip tray removed too early. Wait a few seconds after the last drink was dispensed before removing the drip tray.
The brewing unit cannot be removed.	The brewing unit is not in the removal position (e.g. frost protection activated).	Switch the appliance on again.
The appliance cannot be operated, LEDs lit up or flashing.	The appliance is in demo mode.	Hold ⏻ button for at least 5 seconds to deactivate demo mode.
The grinder will not start. The appliance is too hot. Wait 1 hour so the appliance can cool down.
LED flashes.	The door is not properly closed.	Press the door firmly closed.
	The appliance is too hot. Wait 1 hour so the appliance can cool down.
LED lit up despite empty drip tray - what to do?	Emptying is not detected when the appliance is off.	When the appliance is switched on, remove and re-insert the drip tray.

en Trouble shooting

LED lit up despite water tank being full.	Water tank wrongly inserted. Insert water tank correctly.
	Carbonated water in the water tank.	Fill the water tank with fresh tap water.
	Float is stuck in the water tank. Remove the water tank and clean thoroughly.
	New water filter not rinsed according to the instructions.	Rinse the water filter according to the instructions and then switch on.
	Air in the water filter. Immerse the water filter (opening up) in water until no more air bubbles escape; insert the filter again. → "Inserting or replacing a water filter" on page 15
	Water filter is old. Insert a new water filter.
LED flashes and all beverage LEDs flashing.	Water tank is missing or not inserted correctly.	Insert water tank correctly.
	The pipe system in the appliance is dry.	Insert water tank correctly. Fill the water tank with fresh tap water. Do not fill with carbonated water.
	Air in the water filter. Immerse the water filter (opening up) in water until no more air bubbles escape; insert the filter again. → "Inserting or replacing a water filter" on page 15
All LEDs flashing. Incorrect voltage in building. Operate the appliance at 220V-240V only.
and calc'nClean LEDs flashing.	The ambient temperature is too cold.	Operate the appliance at temperatures >5°C.
and LEDs flashing.	Brewing unit very heavily soiled, or brewing unit cannot be removed.	Clean brewing unit if possible, and switch appliance off and back on again.
LEDs flashing. Fault in the appliance. Restart appliance.
If you are unable to solve the problem, always call the hotline. You will find the telephone numbers at the back of these instructions

Customer service

Technical data

Power connection (voltage - frequency) 220-240 V ~, 50/60 Hz

Power rating 1300 W

Maximum static pump pressure 15 bar

Maximum water tank capacity (without filter) 1.3 l

Maximum capacity of the coffee bean container ≈ 250 g

Length of the power cable 100 cm

Dimensions (H x W x D) 37.3 x 24.9 x 42.8 cm

Weight, empty approx. 8-9 kg

Type of grinder Ceramic/steel

E number and FD number

When calling us, please give the full product number (E no.) and the production number (FD no.) so that we can provide you with the correct advice. These numbers can be found on the rating plate 8. (→ Fig. 2)

To save time, you can make a note of the data for your appliance and the telephone number for customer service here, should this be required.

E no.

FD

Number

Customer service

The contact data for customer service in all countries can be found at the back of these instructions.

Guarantee

The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee.

Changes reserved.

fr

Table des matières

Exemple : → figure 1

Illustration of a smart air conditioner unit with cooling fans and cloud patterns (no text or symbols)

Diagram of a mechanical component with an arrow indicating direction (no text or symbols)

3D diagram of a mouse inside a container with a blue arrow indicating rotation (no text or symbols)

Remarques

Diagram showing three labeled objects: a folded paper, a rectangular block with checkmark and cross symbols, and a textured stone with X.

Remarques

→ Figure 4, → Figure 5

Illustration of a hand inserting a component into a mechanical device (no text or symbols visible)

Illustration of a roof drainage system with visible exhaust plumes and ventilation ducts (no text or symbols)

cappuccino, latte macchiato of milk

Diagram of a gear-like object with a blue arrow indicating direction, no text or symbols present

3D diagram of a mouse inside a container with a blue arrow indicating direction (no text or symbols)

Aanwijzingen

Diagram showing three symbolic items: a shell, a block with checkmark and cross, and a textured mesh with X.

Aanwijzingen

Illustration of a hand inserting a coin into a mechanical device (no text or symbols visible)

Illustration of a modern air conditioning unit with cloud patterns and ventilation grilles (no text or symbols)

Diagram of a mechanical component with a curved arrow indicating direction (no text or symbols)

3D diagram of a mouse inside a container with a blue arrow indicating direction (no text or symbols)

Wskazówki

Diagram showing three labeled objects: a shell, a block with checkmark and cross, and a mesh-like structure with X.

Wskazówki

Illustration of a hand pressing down on a mechanical device component (no text or symbols visible)

Illustration of a smart air conditioner unit with cooling fans and cloud patterns (no text or symbols)

Two 3D mechanical diagrams showing a gear-like component with blue directional arrows, labeled 'a' and 'b', no text or symbols present.

Upozornění

Diagram showing three labeled objects: a cloth-like object with checkmark, a rectangular block with checkmark and cross, and a textured block with X.

Upozornění

Illustration of a hand inserting a coin into a mechanical device (no text or symbols visible)

Illustration of a kitchen air conditioner unit with smokestacks emitting vapor (no text or symbols)

Two 3D mechanical diagrams showing a gear or cam mechanism with blue directional arrows, no text or symbols present.

Указания

Diagram showing three labeled objects: a cloth-like object, a rectangular block with checkmark arrows indicating approval or rejection, and a mesh-like structure with X marks.

Указания

Illustration of a hand pressing down on a mechanical component with a magnified view (no text or symbols)

Störungen, was tun? .....156

Kundendienst .....159

Illustration of a smart air conditioner unit with cooling fans and cloud patterns (no text or symbols)

Diagram of a mechanical component with a curved arrow indicating direction (no text or symbols)

3D illustration of a stylized animal head with a blue arrow indicating direction (no text or symbols)

Hinweise

Diagram showing three labeled objects: a cloth, a block, and a mesh, each with checkmarks and X symbols indicating selection or validation.

Hinweise

Illustration of a hand pressing down on a mechanical component with a magnified view (no text or symbols)

de Störungen, was tun?

www.siemens-home.bsh-group.com

AE 04 803 0501

AL 066 206 47 94

AT 0810 550 522

AU 1300 368 339

BA 033 213 513

BE 070 222 142

BG 02 931 50 62

CH 043 455 4095

CN 400 889 9999

Call rates depend on the network used

CZ 0251 095 546

DE 0911 70 440 044

DK 44 89 89 85

EE 0627 8730

ES 902 11 88 21

FI 020 7510 700

Calls charged at local or mobile rate

0.03 € per minute at peak. Off peak 0.0088 € per minute.

IL 08 9777 222

IS 0520 3000

IT 800 018 346 (Line Verde)

LI 05 274 1788

LU 26 349 300

LV 067 425 232

ME 050 432 575

MK 02 2454 600

NL 088 424 4020

NO 22 66 06 00

PL 801 191 534

PT 21 4250 720

RO 021 203 9748

RU 8 800 200 29 62

SE 0771 11 22 77 (local rate)

SK 02 444 520 41

SL 01 200 70 17

TR 444 6688

BSH group is a Trademark Licensee of Siemens AG. Manufacturer's Service for Siemens Home Appliances.

DE Deutschland, Germany

www.siemens-home.bsh-group.de

AE United Arab Emirates,

Jebel Ali Free Zone – Dubai

Tel.: [phone]

mailto:[e-mail]

www.siemens-home.bsh-group.com/ae

AL Republika e Shqiperise, Albania

ELEKTRO-SERVIS sh.p.k

Rr. Shkelqim Fusha, Selite,

Pallati "Matrix Konstruksion".

Kati 0 dhe +1

1023 Tirane

Tel.: [phone],-131

Fax: [phone]

mailto:[e-mail]

EXPERT SERVIS

Rruga e Kavajes.

Kulla B Nr 223/1 Kati I

1023 Tirane

Tel.: [phone]

Tel: [phone]

Fax: [phone]

Cel: [phone]

mailto:[e-mail]

unter: www.siemens-home.bsh-group.at

Gate 1, 1555 Centre Road

Clayton, Victoria 3168

Tel: [phone]*

Fax: [phone]

mailto:[e-mail]

www.siemens-home.bsh-group.com/au

*Mo-Fr: 24 hours

BA Bosna i Hercegovina, Bosnia-Herzegovina

"HIGH" d.o.o.

Građačačka 29b

71000 Sarajevo

Tel.: [phone]

Fax: [phone]

mailto:bosch_siemens_sarajevo@

yahoo.com

www.siemens-home.bsh-group.com/be

BG Bulgaria

BSH Domakinski Uredi

Bulgaria EOOD

115K Tsarigradsko Chausse Blvd.

European Trade Center Building,

5th floor

1784 Sofia

Tel.: [phone]

Fax: [phone]

mailto:informacia.servis-bg@

bshg.com

www.siemens-home.bsh-group.com/bg

www.siemens-home.bsh-group.ch

CY Cyprus, Kúnpoc

BSH Ikiakes Syskeves-Service

39, Arh. Makaariou III Str

2407 Egomi/Nikosia (Lefkosia)

Tel: [phone]

Fax: [phone]

mailto:bsh.service.cyprus@

cytanel.com.cy

www.siemens-home.bsh-group.com/cz

DK Danmark, Denmark

BSH Hvidevarer A/S

Telegrafvej 4

2750 Ballerup

Tel: [phone]

Fax: [phone]

mailto:[e-mail]

www.siemens-home.bsh-group.com/dk

EE Eesti, Estonia

SIMSON OU

Türi tn.5

11313 Tallinn

Tel.: [phone]

Fax: [phone]

mailto:[e-mail]

www.simson.ee

Renerki Kaubanduse OÜ

Tammsaare tee 1348

(Euronicsi kaupluses)

12918 Tallinn

Tel: [phone]

Fax: [phone]

mailto [e-mail]

www.renerk.ee

Eliser OU

Mustarnãe tee 24

10621 Tallinn

Tel.: [phone]

mailto:[e-mail]

www.kodumasinate-remont.ee

ES España, Spain

www.siemens-home.bsh-group.es

FI Suomi, Finland

BSH Kodinkoneet Oy

Italahdenkatu 18 A

PL 123

00201 Helsinki

Tel.: [phone]

Fax: [phone]

mailto:[e-mail]

www.siemens-home.bsh-group.com/fi

www.siemens-home.bsh-group.fr

GB Great Britain

BSH Home Appliances Ltd.

Grand Union House

Old Wolverton Road

Wolverton

Milton Keynes MK12 5PT

To arrange an engineer visit, to order

spare parts or accessories or for

product advice please visit

www.siemens-home.bsh-group.uk

or call

Tel.: [phone]*

*Calls are charged at the basic rate, please

check with your telephone service provider for

exact charges

GR Greece, Ελλάς

BSH Ikiakes Siskeves A.B.E.

Central Branch Service

17 km E.O. Athinon-Lamias &

Potamou 20

14564 Kifisia

www.siemens-home.bsh-group.com/gr

HK Hong Kong, 香港

BSH Home Appliances Limited

Unit 1 & 2, 3rd Floor.

North Block, Skyway House,

3 Sham Mong Road

Tai Kok Tsui, Kowloon

Hong Kong

Tel: [phone]

Fax: [phone]

mailto:[e-mail]

www.siemens-home.bsh-group.com/hk

HR Hrvatska, Croatia

BSH kučni uređaji d.o.o.

Kneza Branimira 22

10000 Zagreb

Tel.: [phone]

Fax: [phone]

mailto:[e-mail]

www.siemens-home.bsh-group.com/hr

www.siemens-home.bsh-group.com/hu

IE Republic of Ireland

BSH Home Appliances Ltd

Unit F4, Ballymount Drive

Bailymount Industrial Estate

Walkinstown

Dublin 12

Service Requests. Spares and

Accessories

Tel.: [phone]*

Fax: [phone]

www.siemens-home.bsh-group.ie

*0.03 € per minute at peak.

Off peak: 0.0066 € per minute.

IL Israel,

C/S/B/ Home Appliance Ltd.

1. Hamasger St.

North Industrial Park

Lod. 7129801

Tel.: [phone]

Fax: [phone]

mailto:[e-mail]

www.siemens-home.bsh-group.com/ll

IN India, Bhârat, भारत

BSH Household Appliances

Mfg. Pvt. Ltd.

Arena House.

Main Bldg, 2nd Floor,

Plot No. 103, Road No. 12,

MIDC, Andheri East

Mumbai 400 093

Toil Free 1800 209 1850*

www.siemens-home.bsh-group.com/in

Mo-Sa: 8:00am to 8:00pm

(exclude public holidays)

IS Iceland

Smith & Norland hf.

Noatuni 4

105 Reykjavik

Tel: [phone]

Fax: [phone]

www.sminor.is

IT Italia, Italy

www.siemens-home.bsh-group.com/it

IP Turebekov Yerzhan

Nurmanovich

Jangeidina str. 15

Shimkent 160018

Tel.: [phone]

mailto:[e-mail]

LB Lebanon, لبنان

Tehaco s.a.r.l.

Boulevard Dora 4043 Beyrouth

P.O. Box 90449

Jdeideh. 1202 2040

Tel.: [phone]

mailto:[e-mail]

LT Lietuva, Lithuania

Baltic Continent Ltd.

Luksiog. 23

09132 Vilnius

Tel.: [phone]

Fax: [phone]

mailto:[e-mail]

www.balticcontinent.it

Senuku prekybos centras UAB

Jonavos g. 62

44192 Kaunas

Tel.: [phone]

Fax: [phone]

www.senukai.it

UAB "AG Service"

R. Kalantos g. 32

52494 Kaunas

Tel.: [phone]

Fax: [phone]

mailto [e-mail]

www.agservice.it

LU Luxembourg

www.siemens-home.bsh-group.com/fu

LV Latvija, Latvia

SIA "General Serviss"

Buju iela 70c

1067 Riga

Tel.: [phone]

mailto:[e-mail]

www.serviscentrs.lv

Elkor Serviss

Brivibas gatve 201

1039 Riga

Tel: [phone]; -36

Fax: [phone]

mailto:[e-mail]

www.elkorserviss.lv

Sia Elektronika-Serviss

Tadaiku iela 4

1004 Riga

Tel: [phone]

Fax: [phone]

MD Moldova

S.R.L. "Rialto-Studio"

уп. Шусева 98

2012 Кишинев

тел./факс: [phone]

MK Macedonia, Makedonia

GORENEC

Jane Sandanski 69 lok. 3

1000 Skopje

Tel.: [phone]

Mobil: 070 697 463

mailto:[e-mail]

MT Malta

Aplan Limited

The Atrium

Mriehel by Pass

BKR3000 Birkirkara

Tel: [phone]

Fax: [phone]

mailto:[e-mail]

NL. Nederlande, Netherlands

www.siemens-home.bsh-group.nl

NO Norge, Norway

www.siemens-home.bsh-group.com/no

NZ New Zealand

BSH Home Appliances Ltd.

Unit F2, 4 Orbit Drive

Mairangi Bay

Auckland 0632

Tel.: [phone]*

Fax: [phone]

mailto:[e-mail]

* Mo-Fr: 8:30am to 4:00pm

(exclude public holidays)

PL Polska, Poland

www.siemens-home.bsh-group.pl

PT Portugal

www.siemens-home.bsh-group.com/pt

RO România, Romania

BSH Electrocasnice srf

Sos. Bucuresti-Ploiesti,

nr. 19-21, sect.1

13682 Bucuresli

Tel: [phone]

Fax: [phone]

mailto:[e-mail]

www.siemens-home.bsh-group.com/ro

RU Russia, Россия

www.siemens-home.bsh-group.ru

SE Sverige, Sweden

BSH Home Appliances AB

Landsvägen 32

169 29 Solna

Tel.: [phone] local rate

mailto:[e-mail]

www.siemens-home.bsh-group.com/se

SG Singapore, 新加坡

BSH Home Appliances Pte. Ltd

Block 4012. Ang Mo Kio Avenue 10

01-01 Techplace 1

Singapore 569628

Tel.: [phone]

Fax: [phone]

mailto:[e-mail]

* Mo-Fir: 8.30am to 7.00pm, Sa: 8.30am to 5.30pm

(exclude public holidays)

SI Slovenija, Slovenia

BSH Hišni aparati d.o.o.

Lilostrojska 48

1000 Ljubljana

Tel: [phone]

Fax: [phone]

mailto:[e-mail]

www.siemens-home.bsh-group.com/si

SK Slovensko, Slovakia

www.siemens-home.bsh-group.com/sk

TR Türkiye, Turkey

BSH Ev Aletleri Sanayi

ve Ticaret.A.S.

Fatih Sultan Mehmet Mahallesi

Balkan Caddesi No: 51

www.siemens-home.bsh-group.com/tr

www.siemens-home.bsh-group.com/ua

XK Kosovo

SERVICE-GENERAL SH.P.K.

Rruga Mag Prishtine-Ferizaj

70000 Ferizaj

Tel: [phone]

Tel: [phone]

mailto:a_service@

gama-electronics.com

XS Srbija, Serbia

BSH Kučni aparati d.o.o

Milutina Milankovića br. 92

11070 Novi Beograd

Tel.: [phone]

Fax: [phone]

mailto:[e-mail]

www.siemens-home.bsh-group.com/rs

ZA South Africa

BSH Home Appliances (Pty) Ltd.

15th Road Randjespark

Private Bag X36, Randjespark

1685 Midrand – Johannesburg

Tel: [phone]

Fax: [phone]

mailto:[e-mail]

www.siemens-home.bsh-group.com/za

BSH Hausgeräte GmbH

siemens-home.bsh-group.com