Cocoa Grande CL400BG - Hot chocolate maker WestBend - Free user manual and instructions

Product Type	Hot Chocolate Maker
Brand	WestBend
Model	Cocoa Grande CL400BG
Maximum Capacity	60 oz (1.8 L)
Power Supply	120 V AC, polarized plug
Wattage	Not specified in manual, reasonable estimate: 800-1000 W
Main Functions	Heating and mixing (high and low speed), frothing and dispensing, auto shut-off, keep warm
Perfect Temperature	Automatic function: maintains beverage at ideal temperature with heating and mixing cycles
Control Buttons	HEAT & HI SPEED, HEAT & LO SPEED, FROTH & DISPENSE, CANCEL
Indicator Lights	Blue for active selection, red flashing in standby
Serving Spigot	Yes, removable for cleaning
Materials	Motorized base, mixing vessel, lid with measuring spoon
Care and Cleaning	Hand washing: wash with warm soapy water, do not immerse, wipe exterior, disinfection possible with bleach
Safety	Polarized plug, short cord, auto shut-off, hot surfaces, do not use with empty vessel
Warranty	1-year limited (parts and labor) for household use, valid in USA and Canada
Replacement Parts	Available through Focus Electronics (online order, phone, email)
Included Accessories	Lid, measuring spoon, serving spigot
Use	For hot beverages (chocolate, coffee, tea, etc.), indoor household use only
Approximate Dimensions	Not specified, estimate: height 35 cm, width 25 cm, depth 30 cm
Approximate Weight	Not specified, estimate: 2-3 kg

Frequently Asked Questions - Cocoa Grande CL400BG WestBend

What is the maximum capacity of the Cocoa Grande CL400BG?

The maximum capacity is 60 oz (1.8 L), indicated by a fill line in the vessel.

Can I use soy milk or other plant-based milks?

Yes, soy milk is recommended for good froth. You can use whole, 2%, 1%, skim, or soy milk.

How do I clean the appliance after use?

Unplug and let cool. Wash the vessel, lid, and spigot parts with warm soapy water. Never immerse the motorized base or the vessel. Wipe exterior with a damp cloth.

What if the hot chocolate doesn't froth?

Use skim or low-fat milk for more froth. Make sure to use the HEAT & HI SPEED or FROTH & DISPENSE setting to get foam.

How does the 'Perfect Temperature' function work?

The appliance heats the beverage to an ideal temperature, then goes to standby. When the beverage cools, it automatically reactivates to maintain the temperature until you press CANCEL.

Can I use the Cocoa Grande for anything other than hot chocolate?

Yes, it is suitable for coffee, tea, lattes, hot cider, etc. Follow the recipes provided in the manual.

What if the appliance does not heat?

Check that the appliance is plugged into a 120 V AC outlet, that the vessel is properly in place, and that the lid is closed. If the problem persists, contact customer service at [phone].

How do I disassemble the serving spigot for cleaning?

Unscrew the entire spigot assembly counterclockwise, then remove the cover, stop pin, spring, and lever. Clean all parts and reassemble in order.

Is there a risk of burns?

Yes, do not touch hot surfaces and do not remove the lid during cycle. Use the provided handles and wait for the appliance to cool before cleaning.

Where can I find replacement parts?

Order directly from Focus Electronics online at www.focuselectrics.com, by phone at [phone], or by email at [e-mail].

USER MANUAL Cocoa Grande CL400BG WestBend

Register this and other Focus Electronics products through our website: www.registerfocus.com

Important Safeguards 2

Assembling Your Cocoa Grande 3

Using Your Cocoa Grande 4

Cleaning Your Cocoa Grande 5

Hints and Tips 6

Recipes 7

Warranty. 10

SAVE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE

IMPORTANT SAFEGUARDS

CAUTION

To prevent personal injury or property damage, read and follow all instructions and warnings.

When using electrical appliances, basic safety precautions should always be followed including the following:

• Read all instructions.
• To protect against fire, electric shock and injury to persons, do not immerse cord, plugs, or other electric parts in water or other liquids.
• Close supervision is necessary when this appliance is used by or near children.
• Scalding may occur if the lid is removed during the brewing cycle.
• Do not touch hot surfaces. Use handles and knobs.
• Always unplug the appliance from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts and before cleaning.
• Avoid contacting moving parts.
• Do not operate this appliance with a damaged cord or plug, after the appliance malfunctions or if the appliance is dropped or damaged in any manner. If you experience any problems with your machine, unplug it immediately from the electrical outlet. For service information see warranty page.
• The use of accessory attachments not recommended by Focus Electronics may result in fire, electric shock, or injury to persons.
• Do not use this appliance outdoors.
• Do not let cord hang over the edge of a table or counter, or touch hot surfaces.
• Do not let the cord come into contact with hot surfaces, including a stove.
• Keep hands and utensils out of container to reduce the risk of injury to persons or damage to the appliance.
• Never add to container while the appliance is operating.
• The container must be properly in place before operating the appliance.
• Do not use appliance for other than intended use.
• This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.
• A short power-supply cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.

• Longer, detachable power-supply cords or extension cords are available and may be used if care is exercised in their use. While use of an extension cord is not recommended, if you must use one, the marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance. If the appliance is of the grounded type, the extension cord should be a grounding-type 3-wire cord. The cord should be arranged so that it will not hang over the counter top or tabletop where it can be pulled by children or tripped over.

• To disconnect, turn any control to "OFF," then remove plug from wall outlet.

• Do not move an appliance containing hot water, tea or other hot liquids.
• Do not place the mixing container on the motor base while the motor is running.
• Do not remove the mixing container from the motor base while the motor is running.
• Always allow the appliance to cool completely before disassembling and cleaning.
• Do not run the motor while the mixing container is empty.
• After running the motor continuously for one cycle, wait at least five minutes before running another cycle.
• Always operate this appliance with the lid in place.
• Do not attempt to repair this appliance yourself.
• For household use only.

SAVE THESE INSTRUCTIONS

BEFORE USING FOR THE FIRST TIME

Please check all packaging material carefully before discarding. Many accessory parts are contained within the packaging material.

See "Cleaning your Cocoa Grande™" section of this manual. Note: Do not wash any parts in the dishwasher and do not immerse the motor base or mixing container in water or any other liquid. This may permanently damage the product and void the warranty.

USING YOUR COCOA GRANDE™

CONTROL BUTTONS:

HEAT & HI SPEED - Mixes and heats your drink at high speed. High speed is perfect for creating frothy drinks.

HEAT & LO SPEED - Mixes and heats your drink at low speed. Low speed is perfect for drinks that don't need froth.

CANCEL - Stops any function. "CANCEL" can be pressed at any point in the cycle to turn the appliance off. Buttons will flash red to indicate that the appliance is still plugged in.

FROTH & DISPENSE - Stirs your drink at a high speed, without adding heat, to mix and froth your drink for serving.

Note: After a button has been pressed to make a selection, the indicator light will glow blue.

The measurements used below produce 60 ounces. Refer to the Ingredients Chart to determine usage for alternate serving sizes.

1. Place mixing container on to the motor base.
2. Pour 60 ounces of water or milk into the mixing container. Note: Do not fill the mixing container past the 60 ounce "Max Fill" line.
3. Add 1 cup of your favorite instant mix.
4. Place the lid on to the mixing container, making sure that the lid covers the pour spout.
5. Plug the Cocoa Grande™ into a 120 volt, AC outlet only.
6. Press the "HEAT & HI SPEED" or "HEAT & LO SPEED" button. The selected control button will glow blue and your Cocoa Grande™ will begin to mix and heat. When the beverage reaches the "Perfect Temperature," the appliance will automatically go idle. As the beverage cools down, the appliance will automatically reheat and remix back to the "Perfect Temperature." The appliance will remain on until "CANCEL" is pressed. "CANCEL" may be used at any time to turn the appliance off. The control lights will flash red until the appliance is unplugged or a selection is made. Selecting another speed setting will change the operation and the selected control button will glow blue. Note: A full 60 ounces takes approximately 13 minutes to reach the "Perfect Temperature."
7. Once the appliance automatically goes idle, place a cup underneath the dispensing valve and press the "FROTH & DISPENSE" button. This setting will mix the beverage while you dispense so that a rich layer of froth is dispensed into your cup along with the hot drink.
8. Press down on the dispensing valve lever to dispense the hot drink into your cup while the motor is mixing the beverage. After dispensing the beverage, select HEAT & HI SPEED or "HEAT & LO SPEED" if there is still liquid in the mixing container or press the "CANCEL" button if less than 1 cup of beverage remains.
9. When the container has less than 1 cup of liquid remaining or is empty, press the "CANCEL" button. Note: The appliance will remain on until you press "CANCEL." The control buttons will continue to flash red after "CANCEL" has been pressed, indicating that the appliance is plugged in, but not in operation.

INGREDIENTS CHART
CUPS	2 4 6 8
LIQUID Milk/Water	16oz. 32 oz. 48 oz. 60 oz.
POWDER MIX with Milk	4 tbsp. 8 tbsp. 12 tbsp. 16 tbsp.
POWDER MIX with Water	4 tbsp. 8 tbsp. 12 tbsp. 16 tbsp.

Note: Different instant cocoa, coffee, and tea mixes may vary from the quantities shown in this chart. Use the quantities specified on the packaging of the instant hot drink mix for exact measurements, or adjust to taste. You can use the included 13 cup measuring scoop to measure.

"PERFECT TEMPERATURE" FEATURE

The Cocoa Grande™ is designed to maintain the "Perfect Temperature." Once the beverage reaches the "Perfect Temperature," the motor will stop running and the mixing paddle will stop mixing, but the blue indicator light will still be lit. The appliance is now idle but still on. As the beverage cools down, the appliance will automatically reheat and remix back to the "Perfect Temperature." THE APPLIANCE WILL CONTINUE TO CYCLE ON AND OFF UNTIL THE "CANCEL" BUTTON IS PRESSED. The control buttons can be pressed at any time to change the mix settings.

• A small amount of smoke and/or odor may occur upon heating due to the release of manufacturing oils – this is normal.
• Some minor expansion/contraction sounds may occur during heating and cooling – this is normal.

CLEANING YOUR COCOA GRANDE™

The West Bend® Cocoa Grande™ should be cleaned after every use. Note: Do not wash any parts in the dishwasher and do not immerse the motor base or mixing container in water or any other liquid.

1. Unplug the appliance from the electrical outlet. Allow the entire appliance to cool before cleaning.
2. Remove the mixing container from the motor base.
3. Pour out any unused portion of the hot drink mixture.
4. Add hot water and a couple drops of dish soap to the mixing container. Wash and rinse. Note: For any difficult to remove build-up, use a nylon scrub pad. To remove build-up around the edge of the mixing container and under the gasket, use the corner of a nylon scrub pad. It may help to let hot, soapy water sit inside the mixing container for a few minutes. Do not immerse the mixing container in water or any other liquid.
5. Separate the lid and measuring scoop, remove and disassemble the dispensing valve as described below. Wash lid, measuring scoop, and dispensing valve pieces in hot, soapy water. Rinse and dry pieces thoroughly before reassembling.
6. Wipe the exterior of the motor base and mixing container with a soft, damp cloth.
7. Periodically sanitize mixing container and gasket. Place mixing container on the motor base and add 4 cups of water and 14 tsp. unscented bleach to the mixing container. Put lid with scoop on mixing container, and run the appliance through a complete cycle on "HEAT & HI SPEED." After cycle, empty mixing container through the dispensing valve and let air dry.

Cleaning the Dispensing Valve

To disassemble the valve for cleaning:

1. Remove the valve from the container by unscrewing the entire valve body counter-clockwise.
2. Remove the cap by unscrewing it counter-clockwise.
3. Remove the stopper/stopper pin, spring, cap, and lever from the valve body. Note: The stopper pin and rubber stopper are tightly fit and need not be separated.
4. Compress the cap and stopper together to remove the lever and cap.
5. Clean all parts and reassemble in the order shown.

HELPFUL HINTS

• Skim milk and milks with lower fat content are best for creating the most froth.
• Soy milk is an excellent alternative for people who cannot consume dairy. Because of its low fat content, it provides lots of froth.
• Use "HEAT & HI SPEED" for recipes that use multiple dry ingredients.
• Cocoa powder does not mix well and has a tendency to settle out. When this happens, the heating plate is insulated from the liquid and the beverage may not get as hot. Be sure to always thoroughly clean the heating plate after beverages are made with cocoa powder.
• To prevent cocoa powder from settling, we recommend mixing the cocoa powder with a small amount of boiling water and mixing to make a paste before adding to the cocoa grande. Or, chocolate syrup can be used in place of cocoa powder and sugar in most recipes.

RECIPES

All drink recipes in this booklet use whole milk. You may also substitute an equal amount of 2% , 1% , skim milk, or soy milk for any recipe.

Follow these basic instructions for all recipes listed below; special instructions may apply.

Add ingredients to the Cocoa Grande™, liquids first, and press the button of the setting desired. "HEAT & HI SPEED" is better for mixing drinks that use dry ingredients. Wait for the Cocoa Grande™ to automatically shut off. Press "FROTH & DISPENSE" to dispense the drink into a mug. "FROTH & DISPENSE" stirs up the drink for serving with the maximum amount of froth in your mug. Be creative! All of the drinks below can be changed with flavored syrups or garnished with cinnamon, nutmeg, chocolate shavings or syrup, to taste.

HOT CHOCOLATE

BASIC COCOA

6 cups Milk
1 tbsp. Vanilla
5 tbsp. Unsweetened Cocoa Powder**
3 / 4 cup Sugar**

** Or substitute with 3/4 cup of chocolate syrup.

CREAMY COCOA

6 cups Milk

3 / 4 cup Half-and-half

12 cup Unsweetened Cocoa Powder**

2 tbsp. Sugar**

Whipping Cream (optional)

Chocolate Powder or Chocolate

Shavings (optional)

** Or substitute with 1 cup of chocolate syrup.

CHOCOLATE MINT

6 cups Milk

1/2 cup Mint Syrup or Crème de Menthe

1/2 cup Unsweetened Cocoa Powder**

4 tbsp. Sugar**

Whipping Cream (optional)

** Or substitute with 3/4 cup of chocolate syrup.

HONEY COCOA

6 cups Milk

1 / 2 cup Honey
1/2 cup Unsweetened Cocoa Powder
3/4 tsp. Ground Cinnamon

MEXICAN HOT COCOA

6 cups Milk
1 tbsp. Vanilla
1/4 cup Unsweetened Cocoa Powder **
1 / 2 cup Sugar**
1 tbsp. Ground Cinnamon
** Or substitute with 34 cup of chocolate syrup.

HOT SPICED COCOA

4 12 cups Milk

1 ½ cup Half-and-half
1/2 cup Unsweetened Cocoa Powder
1 / 2 cup Brown Sugar
1 ½ tsp. Ground Cinnamon
3 / 4 tsp. Ground Nutmeg
3 / 4 tsp. Ground Cloves

WHITE CHOCOLATE COCOA

6 cups Milk
1 ½ cup Half-and-half
1 ½ tsp. Vanilla
9 oz. Grated or Finely Chopped White
Chocolate

COFFEE, TEA, AND ESPRESSO STYLE DRINKS

CAfé AU LAIT

3 cups Water
3 cups Milk

1 heaping tbsp. Instant Coffee
2 tbsp. Sugar (optional)

Ground Cinnamon or Nutmeg (optional)

CAFÉ MOCHA

3 cups Water
3 cups Milk

1 heaping tbsp. Instant Coffee
3/4 cup Chocolate Syrup**

Chocolate Shavings (optional)

** Or substitute with 3 tbsp. unsweetened cocoa powder and 12 cup sugar

CHOCOLATE & CREAM COFFEE

6 cups Water

1 ½ cup Heavy Cream
3/4 cup Chocolate Syrup**
2 heaping tbsp. Instant Coffee

Cinnamon (optional)

Whipping Cream (optional)

** Or substitute with 3 tbsp. unsweetened cocoa powder and 12 cup sugar.

SPICED CREAM COFFEE

4 12 cups Water

1 ½ cup Heavy Cream
112 heaping tbsp. Instant Coffee
3 tbsp. White or Brown Sugar
2 1/4 tsp. Ground Cinnamon
3 / 4 tsp. Ground Nutmeg

Whipping Cream (optional)

1/2 cup Chocolate Syrup**

1 heaping tbsp. Instant Coffee

Whipping Cream (optional)

** Or substitute with 3 tbsp. unsweetened cocoa powder and 12 cup sugar.

CAFFE LATTE

6 cups Milk
1 cup Water
1 heaping tbsp. Instant Coffee
1 12 tsp . Sugar
Ground Cinnamon, Nutmeg, or
Chocolate Powder (optional)

SPICED CHAI LATTE

6 cups Milk
3 / 4 cup Water
1 / 2 cup Honey
1 heaping tbsp. Instant Tea
112 tsp. Ground Cinnamon
112 tsp. Ground Ginger
112 tsp. Ground Cloves

VANILLA CHAI LATTE

6 cups Milk
3 / 4 cup Water
1 heaping tbsp. Instant Tea
112 cup Brown Sugar
1 / 2 tsp. Ground Cinnamon
112 tsp. Ground Ginger
1 tbsp. Vanilla

MOCHA CHAI LATTE

6 cups Milk

3 / 4 cup Water

1/2 cup Chocolate Syrup**

1 heaping tbsp. Instant Tea

1 / 2 tsp. Ground Cinnamon

1 / 2 tsp. Ground Ginger

** Or substitute with 3 tbsp. Cocoa

Powder and 12 cup Sugar.

APPLE-SPICE TEA

4 12 cups Water

1 12 cup Apple Cider

2 heaping tbsp. Instant Tea

2 tbsp. Brown Sugar

1 / 2 tsp. Ground Cinnamon

1 / 2 tsp. Ground Cloves

6 Lemon Slices

3/4 cup Maple Syrup

3 / 4 tsp. Butter

Ground Cinnamon (optional)

BUTTERSCOTCH CREAMER STEAMER

6 cups Milk

3 tbsp. Butter

1 / 2 cup Brown Sugar

HOT WASSAIL

3 cups Apple Juice

3 cups Orange Juice

2 cups Cranberry Juice Cocktail

1/2 cup Lemon Juice

3 / 4 tsp. Ground Cinnamon

314 tsp. Ground Ginger

1 / 2 tsp. Ground Nutmeg

1 / 2 tsp. Ground Cloves

SPICED FRUIT PUNCH

1 cup Water

4 cups Cranberry Juice

1 12 cup Pineapple Juice

2 cups Grapefruit Juice

3/4 tsp. Ground Cloves

3 / 4 tsp. Ground Coriander seed

1 12 tsp. Ground Cinnamon

CREAMY CARAMEL APPLE CIDER

6 cups Apple Cider or Apple Juice

3 / 4 cup Caramel Syrup

3 / 4 tsp. Cinnamon

Whipping Cream (optional)

HOT BUTTERED RUM

6 cups Water

1 / 2 cup Butter

9 oz. Rum

3% tsp. Vanilla

2 tbsp. Brown Sugar

Dash of Nutmeg

Dash of Cardamom

6 Cinnamon Sticks

6 Lemon Slices

Vanilla Ice Cream (optional)

*Add water, butter, sugar, nutmeg, cardamom, and vanilla to the Cocoa

Grande™ and press "HEAT & HI

SPEED." Place 1 lemon slice, 1 12 ounces

of rum and one scoop of vanilla ice

cream (optional) in each mug. Dispense

the drink into the mug over them.

PRODUCT WARRANTY

Appliance 1 Year Limited Warranty

Focus Electronics, LLC ("Focus Electronics") warrants this appliance from failures in the material and workmanship for one (1) year from the date of original purchase with proof of purchase, provided the appliance is operated and maintained in conformity with the provided Instruction Manual. Any failed part of the appliance will be repaired or replaced without charge at Focus Electronics' discretion. This warranty applies to indoor household use only.

This warranty does not cover any damage, including discoloration, to any non-stick surface of the appliance. This warranty is null and void, as determined solely by Focus Electronics if the appliance is damaged through accident, misuse, abuse, negligence, scratching, or if the appliance is altered in any way.

THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTYES, INCLUDING WARRANTYES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, OR OTHERWISE, WHICH ARE HEREBY EXCLUDING. IN NO EVENT SHALL FOCUS ELECTRICS BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, FORSEEABLE, CONSEQUENTIAL, OR SPECIAL, ARISING OUT OF OR IN CONNECTION WITH THIS APPLIANCE.

If you think the appliance has failed or requires service within its warranty period, please contact the Focus Electronics Customer Service Department at [phone] or e-mail us at [e-mail]. Return shipping fees are non-refundable. A receipt proving original purchase date will be required for all warranty claims. Hand-written receipts are not accepted. Focus Electronics is not responsible for returns lost in transit.

Valid only in USA and Canada

REPLACEMENT PARTS

Replacement parts, if available, may be ordered directly from Focus Electronics online at www.focuselectrics.com, or you may call or e-mail the service department at the number/e-mail address listed above, or by writing to us at:

Focus Electronics, LLC

Attn: Customer Service

P.O.Box 2780

West Bend, WI 53095

Be sure to include the catalog/model number of your appliance (located on the bottom/back of the unit) and a description and quantity of the part you wish to order. Along with this include your name, mailing address, Visa/MasterCard number, expiration date and the name as it appears on the card. Checks can be made payable to Focus Electronics, LLC. Call Customer Service to obtain purchase amount. Your state's sales tax and a shipping/processing fee will be added to your total charge. Please allow two (2) weeks for delivery.

This manual contains important and helpful information regarding the safe use and care of your new Focus Electronics product. For future reference, attach dated sales receipt for warranty proof of purchase and record the following information:

Date purchased or received as gift:

Where purchased and price, if known:

Item number and Date Code (shown bottom/back of product):

COCOA GRANDE™

Focus Electronics, LLC

Attn: Customer Service

P.O.Box 2780

West Bend, WI 53095

Focus Electronics, LLC

Attn: Customer Service

P.O.Box 2780

West Bend, WI 53095