EQ900 plus TQ907RZ3 - Coffee machine SIEMENS - Free user manual and instructions
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USER MANUAL EQ900 plus TQ907RZ3 SIEMENS
1.3 Restriction on user group........ 10
3 Installation and connection......14
3.1 Scope of delivery..................... 14
3.2 Installing and connecting the
6.1 Preparing and cleaning the
appliance................................. 17
6.2 Checking the water hard-
6.4 Performing initial start-up ........ 18
7.1 Switching the appliance on
7.3 doubleShot and tripleShot....... 20
7.4 Dispensing a coffee drink
7.6 Dispensing two cups at once.. 21
7.7 Saving favourite beverage....... 21
7.8 Using electronic grinding
8.1 Activating the child-proof
9.1 Activating and deactivating
10.7 Add a beverage from Clas-
sic or coffeeWorld to the profile..................................... 23
10.8 Create profile from Classic
or coffeeWorld....................... 24
10.9 Edit beverage in profile ......... 24
Depending on the appliance specificationsen
11.1 Setting up the HomeCon-
nect app ................................ 25
11.2 Setting up HomeConnect..... 25
11.3 HomeConnect settings......... 25
12.1 Changing the basic set-
tings....................................... 26
12.2 Overview of the basic set-
and descaling........................ 29 14 Cleaning and servicing...........29
14.4 Cleaning the drip tray and
coffee dregs container .......... 31
14.5 Cleaning the milk container .. 31
14.6 Cleaning the water tank ........ 31
16.2 Disposing of old appliance ... 38
and Open Source Software... 39 19 Declaration of Conformity ......39en Safety
1 Safety Observe the following safety instructions. 1.1 General information
Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡ for preparing hot drinks. ¡ in private households and in enclosed spaces in a domestic en- vironment. ¡ up to an altitude of max. 2000m above sea level. 1.3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Children must not perform cleaning or user maintenance unless they are at least 8 years old and are being supervised. Keep children under the age of 8 years away from the appliance and power cable. 1.4 Safety information WARNING‒Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. ▶ Keep packaging material away from children. ▶ Do not let children play with packaging material.Safety en
Children may breathe in or swallow small parts, causing them to suffocate. ▶ Keep small parts away from children. ▶ Do not let children play with small parts. WARNING‒Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶ The protective conductor system of the domestic electrical in- stallation must be properly installed. If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured surface. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains. ▶ If the appliance or the power cord is damaged, immediately un- plug the power cord or switch off the fuse in the fuse box. ▶ Call customer services. →Page38 Improper repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Ser- vice or a similarly qualified person in order to prevent any risk. An ingress of moisture can cause an electric shock. ▶ Never immerse the appliance or the power cord in water. ▶ Liquids must not be spilled on the appliance plug connection. ▶ Only use the appliance in enclosed spaces. ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners to clean the appli- ance.en Safety
WARNING‒Risk of fire! The appliance will become hot. ▶ Ventilate the appliance adequately. ▶ Never operate the appliance in a cabinet. It is dangerous to use an extended power cord and non-approved adapters. ▶ Do not use extension cables or multiple socket strips. ▶ Only use adapters and power cords approved by the manufac- turer. ▶ If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted. WARNING‒Risk of burns! Some parts of the appliance become very hot. ▶ Never touch hot appliance parts. ▶ After use, allow hot appliance parts to cool down before touch- ing. WARNING‒Risk of scalding! Freshly prepared drinks are very hot. ▶ Leave drinks to cool down if necessary. ▶ Do not let escaping liquids or steam come into contact with your skin. A remote start via the Home Connect app while the appliance is unattended may cause scalding to third parties. ▶ Do not reach under the coffee outlet during the dispensing of drinks. ▶ Keep other persons, in particular children, away from the appli- ance. WARNING‒Risk of injury! Improper use of the appliance may endanger the user. ▶ To avoid injuries, only use the appliance for its intended pur- pose. Trapped fingers when closing the appliance door. ▶ Be careful of your fingers when closing the appliance door.Safety en
The grinder rotates. ▶ Never reach into the grinder. WARNING‒Danger: Magnetism! The appliance contains permanent magnets. These may affect electronic implants, e.g. pacemakers or insulin pumps. ▶ People with electronic implants must stand at least 10 cm away from the appliance. ▶ This minimum distance of 10 cm must also be observed for the water tank when removed. WARNING‒Risk of harm to health! Soiling on the appliance may be harmful to health. ▶ To ensure hygiene, follow the cleaning instructions for the appli- ance.en Environmental protection and saving energy
Environmental protection and saving energy 2 Environmental protec- tion and saving energy Environmental protection and saving energy 2.1 Disposing of packaging The packaging materials are environ- mentally compatible and can be re- cycled. ▶ Sort the individual components by type and dispose of them separ- ately. 2.2 Tips for saving energy If you follow these instructions, your appliance will use less energy. Set the interval for automatic switch- off to the smallest value.
If the appliance is not being used, it will switch itself off earlier.
- "Basic settings", Page26 Do not interrupt the dispensing pro- cess prematurely.
The amount of water or milk that is heated is used optimally. Descale the appliance regularly.
Limescale deposits increase the appliance's energy consumption. Installation and connection 3 Installation and con- nection Installation and connection 3.1 Scope of delivery After unpacking all parts, check for any damage in transit and complete- ness of the delivery. Note:Different accessories are en- closed depending on the appliance model. This accessory is shown in a frame with a dashed line.
Fully automatic coffee ma- chine
Adapter for milk containers
Insertion aid for water filter
Depending on the appliance spe- cifications 3.2 Installing and connecting the appliance ATTENTION! Risk of damage to the appliance. If the appliance is not started up cor- rectly, it may be damaged. ▶ Use the appliance in frost-free rooms only. ▶ If the appliance has been transpor- ted or stored below 0°C, wait 3hours at room temperature be- fore starting it up. ▶ After plugging in, always wait ap- prox.5seconds.
1. Place the appliance on a level, wa-
ter-resistant surface that is capable of bearing its weight.Familiarising yourself with your appliance en
2. Using the mains plug, connect the
appliance to an earthed socket that has been correctly installed. Familiarising yourself with your appliance 4 Familiarising yourself with your appliance Familiarising yourself with your appliance 4.1 Appliance You can find an overview of the parts of your appliance here. Notes ¡ Individual details and colours may differ, depending on the appliance model. ¡ The operating instructions describe two product variants: – Appliance has a bean container. – Appliance has two bean contain- ers.
Cartridge compartment
Cover of cartridge compart- ment
Brewing chamber door
Depending on the appliance spe- cifications
Beverage outlet cover
Depending on the appliance spe- cifications 4.2 Control panel You can use the control panel to con- figure all functions of your appliance and to obtain information about the operating status.
Touch fields Touch display The touch display functions both as a display and a control element. Main menu Profiles Select saved bever- ages with personal set- tings. Classic Select standard bever- ages. coffee- World Select basic bever- ages which can be ex- tended in conjunction with Home Connect. Beverage parameters Strength Quantity Share of milk Grinding level Contact time Temperature
Depending on the appliance spe- cificationsen Accessories
Depending on the appliance spe- cifications Tip:You can find other beverage set- tings in the basic settings. Indicator comfort barista Appliance is in baristaMode or com- fortMode. Cup warmer is switched on. aromaBoost Appliance is connec- ted to HomeConnect. Appliance is not con- nected to HomeCon- nect. Appliance is not con- nected to the server. Descaling is necessary and will be carried out shortly. Obtain a new descal- ing cartridge or clean- ing cartridge and insert without delay. Please run descaling programme urgently! Appliance will shortly be locked. "Demo mode" is activ- ated. Touch fields Here you can find an overview of the symbols that are always visible. Switch the appliance on or off. Select baristaMode or comfortMode. Dispense two cups. Save favourite bever- age. Open or close the ser- vice programmes. Open or exit the set- tings. Accessories 5 Accessories Accessories Use original accessories. These have been made especially for your appliance. Accessories Retail Customer service Cleaning cartridge TZ800Z1 00312356 Descaling cartridge TZ800Z2 00312357 Cartridge combi-pack TZ800Z3 00312358 Water filter TZ70003 00575491 Water filter pack of 3 TZ70033A - Microfibre cloth - 00460770 Care set TZ80004A TZ80004B
Accessories Retail Customer service Adapter for milk containers TZ70001 17006005 Before using for the first time 6 Before using for the first time Before using for the first time Prepare the appliance for use. 6.1 Preparing and cleaning the appliance Remove the protective foils and clean the appliance and individual parts. Follow the illustrated instruc- tions at the beginning of this manual. ATTENTION! Unsuitable beans can block the grinder. ▶ Only use pure, roasted bean mixes that are suitable for use in fully automatic coffee or espresso ma- chines. ▶ Do not use glazed coffee beans. ▶ Do not use caramelised coffee beans. ▶ Do not use coffee beans that have been treated with additives con- taining sugar. ▶ Do not add instant coffee.
- Fig. 4 - 33 Notes ¡ Fill the water tank each day with fresh, cold, non-carbonated water. ¡ If you have the product variant with 2 bean containers, you can add 2 different types of coffee. The LED of the active bean container lights up. ¡ The appliance memorises the bean container last selected for each drink. You can change this default setting.
- "Basic settings", Page26 Tip:To keep the coffee beans at their best, store them in a sealed container in a cool place. You can keep the coffee beans in the bean container for several days without them losing their aroma. 6.2 Checking the water hard- ness It is important to set the water hard- ness correctly so that your appliance indicates in good time that it needs descaling. You can use the enclosed test strip to check the water hardness or ask your local water company.
1. Briefly dip the test strip in fresh tap
2. Allow the water to drain off the test
3. Read the water hardness off the
test strip after 1 minute. The table shows allocation of the levels to the different degrees of water hardness: Level German degrees in °dH Total hard- ness in mmol/
Factory setting Note:Please use the test strip even if you have a water softening system in- stalled as they generate different wa- ter hardnesses.en Before using for the first time
Tips ¡ You can change the settings at any time.
- "Basic settings", Page26 ¡ If the water hardness exceeds 21°dH (3.8mmol/l), you can fill the water tank with prefiltered wa- ter to reduce limescale deposits. 6.3 Water filter You can use a water filter to minimise limescale deposits and reduce impur- ities in the water. Inserting the water filter ATTENTION! Possible damage to the appliance due to limescale build-up. ▶ Change the water filter in good time. ▶ Change the water filter after 2months at the latest. ▶ Observe the display messages.
2. Press "INTENZA filter" and follow
the instructions on the display. Changing or removing the water filter You can also operate your appliance without a water filter.
3. Press "Replace" or "Remove" and
follow the instructions on the dis- play. Tips ¡ You should also change your wa- ter filter for reasons of hygiene. ¡ With a water filter you need to de- scale your appliance less fre- quently. ¡ If you use a water filter, your coffee will be more flavoursome. ¡ If your appliance has not been used for a long time, for example if you were on holiday, you should rinse the water filter before use by dispensing a cup of hot water. ¡ The water filter can be purchased from retailers or customer service.
- "Accessories", Page16 6.4 Performing initial start-up After connecting the appliance to the power supply, configure the settings for initial start-up. Initial start-up only appears when switching on for the first time.
1. Press to switch the appliance
2. Follow the instructions on the dis-
play. a The display will guide you through the programme. Notes ¡ If you want to set up HomeCon- nect now, follow the instructions in the HomeConnect app.
- "Setting up HomeConnect", Page25 ¡ If "Demo mode" is selected, only the displays will work. You cannot dispense a beverage or run a pro- gramme. 6.5 General information Please bear this information in mind so that you can get the best out of your appliance. Notes ¡ Your appliance will only work if you insert both cartridges. ¡ The appliance has been pro- grammed at the factory with stand- ard settings for optimum operation.Basic operation en
¡ The grinder has been factory-set for optimum operation. If coffee is only dispensed drop by drop or is too thin and with too little crema, you can set the grinding level.
- "Using electronic grinding level adjustment eGrinder", Page21 ¡ During operation water droplets may form at the ventilation slits and on the lid of the tablet com- partment. ¡ If you do not perform any actions on the appliance for a certain period, it will switch off automatic- ally. You can change the duration in the basic settings. ¡ For technical reasons steam can escape from the appliance. ¡ The first beverage will not yet have its full aroma if: – You are using the appliance for the first time. – You have not used the appli- ance for a long time. Do not drink the beverage. Tip:You will get a stable, fine-pored crema after you have started up your appliance and dispensed a few cups. Basic operation 7 Basic operation Basic operation 7.1 Switching the appliance on or off
Press . When the appliance switches on, the display shows the logo. When the appliance is switched on or off, it will rinse automatically. The appli- ance will not rinse if the appliance is still warm when switched on or if no beverage was dispensed be- fore it was switched off. 7.2 Dispensing beverages Find out how to prepare a drink of your choice. WARNING Risk of scalding! Freshly prepared drinks are very hot. ▶ Leave drinks to cool down if ne- cessary. ▶ Do not let escaping liquids or steam come into contact with your skin. Notes ¡ With a number of settings your cof- fee is prepared in several steps. Wait until the process is fully com- pleted. ¡ If you are dispensing a beverage with milk, always connect the milk container filled with milk or the milk adapter to a milk carton. ¡ You can only insert or remove the beverage outlet if the milk con- tainer or milk adapter is not con- nected. ¡ The milk container is specially de- signed for this appliance. Only use the milk container for storing milk in the refrigerator and in the house.en Basic operation
¡ If the milk system has not been cleaned, small amounts of milk may escape when hot water is dis- pensed. 7.3 doubleShot and tripleShot Your appliance grinds the coffee two or three times. To ensure that only pleasant-tasting and easily digestible aromatic sub- stances are released, coffee beans are freshly ground and brewed again by the appliance. The longer coffee brews, the more bitter substances and undesirable aromas are released. These bitter substances and undesirable aromas affect the taste and digestibility of coffee. Note:The functions "doubleShot" and "tripleShot" depend on the beverage, the beverage strength and the bever- age size selected. 7.4 Dispensing a coffee drink with milk An example explains how to make a latte macchiato. WARNING Risk of burns! The milk system can become ex- tremely hot. ▶ Never touch the milk system when it is hot. ▶ Allow the hot milk system to cool down before touching it. Requirements ¡ The appliance is switched on and the water tank and bean container have been filled. ¡ The milk container or milk adapter is connected. ¡ The milk container is filled with milk or the milk adapter hose is immersed in milk.
4. Select the beverage symbol for
5. Press the beverage symbol and
6. Press "Start" and wait until the pro-
cess is complete. ‒ To completely stop dispensing the beverage, press "Stop". ‒ To only stop the current dis- pensing step, press "Skip".
while dispensing a beverage if the bean container is empty. Dispensing will then con- tinue with the full bean container. ¡ You can also use plant-based al- ternatives to milk, e.g. soya milk. ¡ The quality of the milk froth de- pends on the type of milk or plant- based alternative used. 7.5 baristaMode or comfort- Mode You can select the mode. When selecting "baristaMode", more setting options are available for the individual beverages, e.g. contact time. 7.6 Dispensing two cups at once Depending on your beverage, you can make 2 cups at the same time. Note:If the "doubleShot" or "tripleShot" function is active, the function for dispensing two cups at once is not possible.
1. Press the symbol for the required
3. Place two cups on the left and
The beverage is prepared in 2 steps. The beans are ground in 2 grinding operations. a The beverage is brewed and then runs into the cups.
5. Wait until the process is complete.
7.7 Saving favourite beverage You can directly save a favourite beverage that you frequently dis- pense.
1. Press the symbol for the required
2. Press the beverage symbol and
set the beverage parameters.
3. To save, press for 3seconds.
¡ You can save a new favourite beverage at any time. Note:If you save a new favourite beverage, this will replace your exist- ing favourite. 7.8 Using electronic grinding level adjustment eGrinder Your appliance has an adjustable grinder, which you can use to cus- tomise the grinding level of the coffee beans in "baristaMode".
2. Press the symbol for the required
Depending on the appliance specificationsen Childproof lock
3. Press and set the grinding level.
Note:The appliance variant with 2 bean containers allows you to set the grinding level for each bean con- tainer separately. Tips ¡ You can set the basic grinding level for the "comfortMode" in the beverage settings. ¡ In "comfortMode" you can also use the "aromaBoost" function for small beverages, e.g. espresso. With "aromaBoost" the grinding level is set slightly finer than the basic grinding level selected. ¡ If the coffee is only dispensed drop by drop, set a coarser grind- ing level. If the coffee is too thin with too little crema, set a finer grinding level. 7.9 Using beanIdent System
You can set your appliance to the type of coffee bean you are using.
2. Select "Beverage settings".
3. Select "beanIdent System".
4. Select the type of coffee.
Childproof lock 8 Childproof lock Childproof lock You can lock the appliance, to pro- tect children against scalding and burns. 8.1 Activating the child-proof lock Requirement:The appliance is switched on. ▶ Press and hold for at least 3seconds. a The childproof lock is activated. 8.2 Deactivating the child- proof lock
Press and hold for at least 3seconds. a The childproof lock is deactivated. Cup heater 9 Cup heater
Cup heater You can use the cup heater to pre- heat your cups. 9.1 Activating and deactivat- ing the cup heater
WARNING Risk of burns! The cup heater
can become very hot. ▶ Never touch the cup heater
while hot. ▶ Allow the hot cup heater
to cool down before touching it. Tip:Place the cups with their base on the cup heater to warm them to optimum effect
▶ You can activate or deactivate the cup heater
in the basic settings. Personalisation 10 Personalisation Personalisation Save beverages in your personal pro- file. A profile contains preferred bever- ages with personal settings. To exit the settings, press
Tip:You can change the settings at any time. 10.1 Create first profile
5. Select a background picture.
8. Select a beverage and press "Se-
2. Press "Profiles" at the bottom of
6. Select a background picture.
9. Select a beverage and press "Se-
lect". 10.Set the beverage parameters and press "Save". 11.Enter a beverage name and press "Save". Note:The profile used last is always shown in the profiles. If several pro- files have been created, press "Pro- files" at the bottom of the display to create new profiles or edit existing ones. 10.3 Edit profile
1. Press "Profiles".
2. Press "Profiles" at the bottom of
4. Press the required profile.
5. Change the profile name and
picture and press "Next". 10.4 Delete profile
2. Press "Profiles" at the bottom of
3. Press "Delete profile".
4. Press the required profile.
10.6 Add beverage to a pro- file
2. Press "Profiles" at the bottom of
3. Press the required profile.
4. Press "Add beverage".
5. Select a beverage and press "Se-
"Save". 10.7 Add a beverage from Classic or coffeeWorld to the profile
Select a beverage from "Classic" or "coffeeWorld".en HomeConnect
4. Select the required profile.
5. Enter a name for the beverage.
a The beverage is now saved in the profile. 10.8 Create profile from Clas- sic or coffeeWorld
Select a beverage from "Classic" or "coffeeWorld".
"Save". a The profile and beverage are now saved. 10.9 Edit beverage in profile
2. Press "Profiles" at the bottom of
3. Press the required profile.
4. Select a beverage.
8. Start the beverage or use to re-
turn to the menu. 10.10 Delete beverage in pro- file
2. Press "Profiles" at the bottom of
4. Press the beverage.
HomeConnect 11 HomeConnect HomeConnect This appliance is network-capable. Connecting your appliance to a mo- bile device lets you control its func- tions via the HomeConnect app, ad- just its basic settings and monitor its operating status. The HomeConnect services are not available in every country. The avail- ability of the HomeConnect function depends on the availability of HomeConnect services in your coun- try. You can find information about this at: www.home-connect.com. To be able to use HomeConnect, you must first set up the connection to the WLAN home network (Wi-Fi
and to the HomeConnect app. The HomeConnect app guides you through the entire login process. Fol- low the instructions in the HomeCon- nect app to configure the settings. Tip:Please also follow the instruc- tions in the HomeConnect app. Notes ¡ Please note the safety precautions in this instruction manual and make sure that they are also ob- served when operating the appli- ance via the HomeConnect app.
- "Safety", Page10 ¡ Operating the appliance on the ap- pliance itself always takes priority. During this time it is not possible to operate the appliance using the HomeConnect app.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.HomeConnect en
11.1 Setting up the HomeConnect app
Install the HomeConnect app on your mobile device.
2. Start the HomeConnect app and
set up access for HomeConnect. The HomeConnect app guides you through the entire login pro- cess. 11.2 Setting up HomeCon- nect Requirements ¡ The HomeConnectapp has been installed on your mobile device. ¡ The appliance is receiving signals from the WLAN home network (Wi- Fi) at its installation location.
1. Open the HomeConnect app and
scan the following QR code.
2. Follow the instructions in the
HomeConnect app. 11.3 HomeConnect settings Adapt HomeConnect to your needs. You can find the HomeConnect set- tings in the basic settings for your ap- pliance. Which settings the display shows will depend on whether HomeConnect has been set up and whether the appliance is connected to your home network. Overview of the Home Connect settings You can find an overview of the HomeConnect settings and network settings here. Basic setting Selection Description WiFi connection On Off Switch off the wireless module during long absences or to save energy. Note:In networked standby mode your appliance requires max. 2W. Remote start On Off Switch remote start on the appliance on and off. Note:With the HomeConnect app only switch-off is possible. Add mobile device - Connect the appliance to the "Home Connect" app or additional accounts. Network informa- tion - Display network information and appli- ance information. Delete network settings - Note:You cannot operate your appli- ance via the "Home Connect" app without a network connection.en Basic settings
Basic setting Selection Description Software update - Note:This setting is only available with a software update. 11.4 Remote diagnostics Customer Service can use Remote Diagnostics to access your appliance if you contact them, have your appli- ance connected to the HomeCon- nect server and if Remote Dia- gnostics is available in the country in which you are using the appliance. Tip:For further information and de- tails about the availability of Remote Diagnostics in your country, please visit the service/support section of your local website: www.home-con- nect.com. 11.5 Data protection Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the HomeConnect server (initial registration): ¡ Unique appliance identification (consisting of appliance codes as well as the MAC address of the Wi-Fi communication module in- stalled). ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings. This initial registration prepares the HomeConnect functions for use and is only required when you want to use the HomeConnect functions for the first time. Note:Please note that the HomeConnect functions can only be utilised with the HomeConnect app. Information on data protection can be retrieved in the HomeConnect app. Basic settings 12 Basic settings Basic settings You can configure the basic settings for your appliance to meet your needs and call up additional func- tions. 12.1 Changing the basic set- tings
Press . a The display shows the list of basic settings.
2. Change the required basic setting.
a The appliance saves the basic set- ting automatically.
3. To exit the basic settings, press
12.2 Overview of the basic settings You can find an overview of the basic settings here.Basic settings en
Basic setting Selection Use Beverage setting Bean container Set allocation of the bean containers. eGrinder Electronic grinding level adjustment Set the basic grinding level in "comfortMode". beanIdent System Select the type of beans used.
- "Using beanIdent Sys- tem ", Page22 Milk sequence Select the sequence for milk and coffee. Latte macchiato pause Select the pause between milk and coffee. Brewing temperature Set the brewing temper- ature. Resetting beverage para- meters Reset the beverage set- tings. Appliance setting Cup heater
Switch the cup heater
on or off. Automatic switch-off Set the time after which the appliance switches off. Start time for automatic descaling (autoCalc) Set the time the descal- ing programme starts. Descaling settings Switch "Intensive use" on or off. Display brightness Set the brightness in steps. Sounds ¡ Switch sounds on and off. ¡ Set the volume. Water hardness Set the water hardness. Time Set the current time. Date Set the current date. Language Set the language. Factory settings Reset the appliance to the factory settings.
Depending on the appliance specificationsen Automatic cleaning and descaling
Basic setting Selection Use Personalisation Start category Set the menu display after switching on, e.g. "Classic". Profile sequence Set the sequence of pro- files. Beverage sequence in profile Set the sequence of beverages in the profile. HomeConnect Information about HomeConnect
- "Setting up HomeConnect", Page25 Appliance information Beverage counter Display the number of beverages dispensed. Cleaning information Time until the water filter should next be changed or a service programme started. Version information Display network informa- tion and appliance in- formation. Licence information Display FOSS licence text. Mode Mode for demo pur- poses Switch "Demo mode" on or off. Quick guide to user in- terface Get to know the appli- ance settings. Customer service Find QR code and coun- try-specific Customer service.
Depending on the appliance specifications Tip:You can also use the quick-se- lection buttons on the display to set functions, e.g. activate child-proof lock, at the start of the setting op- tions. Automatic cleaning and descaling 13 Automatic cleaning and descaling Automatic cleaning and descaling Your appliance is cleaned and de- scaled automatically. Automatic cleaning and descaling prevents soiling of the brewing unit and hoses and the deposit of limes- cale in the system early on. Your ap- pliance cleans and descales itself at short intervals with a low concentra- tion. Number of beverages until descaling is necessary:Cleaning and servicing en
Water hardness setting Available bever- ages, depending on their size ap- prox.
Notes ¡ To maintain all appliance functions, leave the cleaning cartridge and the descaling cartridge in the ap- pliance. If you take the cartridges out without being prompted to do so, liquid may escape. Remove any liquid that escapes immedi- ately. When changing the cart- ridges, use the relevant service programme.
- "Overview of service pro- grammes", Page31 ¡ Your appliance will tell you when a cleaning or a descaling process is due or when you need to change the cartridges. ¡ The cleaning programme is activ- ated when the appliance is switched off. ¡ You can specify the start time for the descaling process.
- "Overview of the basic settings", Page26 ¡ To ensure good milk froth quality, your appliance tells you when in- tensive cleaning of the milk system is necessary, depending on the us- age level. The display will guide you through the programme. 13.1 Using automatic clean- ing and descaling Requirement:The cleaning cartridge and the descaling cartridge are inser- ted.
1. Set the current time.
2. Set the start time of the descaling
programme. You can also start both pro- grammes manually.
ance. Only ever store unused cartridges in the original sealed packaging. Cleaning and servicing 14 Cleaning and servicing Cleaning and servicing To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. 14.1 Dishwasher-safe components Here you can find an overview of the components you can clean in the dish- washer. ATTENTION! Some components are sensitive to heat and may be damaged if they are cleaned in a dishwasher. ▶ Follow the operating instructions of the dishwasher. ▶ Only clean dishwasher-safe com- ponents in the dishwasher. ▶ Only use programmes that do not heat the components above 60°C.en Cleaning and servicing
Depending on the appliance specifications 14.2 Cleaning agent Only use suitable cleaning agents. ATTENTION! Unsuitable cleaning products may damage the surfaces of the appli- ance. ▶ Do not use harsh or abrasive de- tergents. ▶ Do not use cleaning agents con- taining alcohol or spirits. ▶ Do not use hard scouring pads or cleaning sponges. Unsuitable cleaning and descaling agents may damage the appliance. ▶ Only use descaling cartridges and cleaning cartridges specially de- veloped for the appliance.
- "Accessories", Page16 Tips ¡ Wash new sponge cloths thor- oughly to remove any salt adher- ing to them. Salt can cause rust film to develop on stainless steel surfaces. ¡ Always remove any residues of limescale, coffee, milk and clean- ing/descaling solutions immedi- ately to prevent corrosion. ¡ Descale the water tank regularly with a suitable standard descaler. 14.3 Cleaning the appliance WARNING Risk of electric shock! An ingress of moisture can cause an electric shock. ▶ Never immerse the appliance or the power cord in water. ▶ Liquids must not be spilled on the appliance plug connection. ▶ Do not use steam- or high-pres- sure cleaners to clean the appli- ance. WARNING Risk of burns! Some parts of the appliance become very hot. ▶ Never touch hot appliance parts. ▶ After use, allow hot appliance parts to cool down before touch- ing.Cleaning and servicing en
1. Clean the housing, the high-gloss
surfaces and the control panel with the enclosed microfibre cloth.
2. Clean the outlet system with a soft,
damp cloth after beverages have been dispensed.
3. Rinse the water tank with fresh,
4. If the appliance has not been used
for a long time, e.g. after a holiday, clean the entire appliance, includ- ing moving parts such as the brew- ing unit or water tank. Note:The appliance will rinse itself automatically if you switch it on when it is cold or switch it off after it has dispensed coffee. The system is therefore self-cleaning. 14.4 Cleaning the drip tray and coffee dregs con- tainer Clean and empty the drip tray and coffee dregs container every day to prevent deposits. Follow the illus- trated instructions at the beginning of this manual.
- Fig. 34 - 36 14.5 Cleaning the milk con- tainer Clean the milk container regularly for hygiene reasons. You can clean the milk container in the dishwasher. Fol- low the illustrated instructions at the beginning of this manual.
- Fig. 26 - 29 14.6 Cleaning the water tank
The water tank should be cleaned by hand every day to prevent de- posits.
- Fig. 14 14.7 Service programmes Use the service programmes if you insert or remove a water filter or in order to clean your appliance thor- oughly. Your appliance will tell you when you need to perform a service programme, e.g. cleaning. Notes ¡ The display indicates the progress of the descaling or cleaning pro- cess. ¡ If your appliance has been locked, you cannot operate it again until descaling or cleaning has been carried out. Tip:In addition to the automatic rins- ing process, regularly also remove and clean the brewing unit. Using the service programmes
2. Press the symbol for the required
programme. a The display will guide you through the programme. Overview of service programmes You can find an overview of the service programmes here. Note:The start image shows the remaining number of beverages that can be dispensed until running the programme and the duration.en Cleaning and servicing
INTENZA filter Insert, replace or remove the water fil- ter. Cleaning milk system Rinse the milk system automatically. Automatic cleaning (autoClean) in pro- gress ... Remove residues of coffee from the pipes. Automatic descaling (autoCalc) Remove residues of limescale from the pipes. Cleaning brewing unit The display shows optimum cleaning of the brewing unit step by step. Cleaning beverage outlet The display shows optimum cleaning of the outlet step by step. Frost protection Drain the pipes to protect the appli- ance during transport or storage. Replacing cleaning cartridge The display will show the steps in- volved in replacing the cleaning cart- ridge. Replacing descaling cartridge The display will show the steps in- volved in replacing the descaling cart- ridge. Special rinsing If a service programme is interrupted, e.g. due to a power failure, it will rinse itself automatically. The appliance is then ready for use again. Tip:If you use a water filter, this will prolong the time until you have to run a service programme.Troubleshooting en
Troubleshooting 15 Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk. Fault Cause and troubleshooting Appliance no longer responds. Appliance has a fault.
1. Pull out the mains plug and wait 60seconds.
2. Re-insert the mains plug.
Appliance is no longer working. Cartridges are not inserted or are spent. ▶ Insert the cartridges. HomeConnect is not working properly. Different causes are possible. ▶ Go to www.home-connect.com. Appliance only dis- penses water, not cof- fee. Empty bean container is not detected by the appli- ance. ▶ Pour in coffee beans. Coffee shaft on brewing unit is blocked. ▶ Clean the brewing unit. Coffee beans are too oily and do not fall into the grinder. ▶ Gently tap the bean container. ▶ Change the coffee variety. ▶ Do not use oily beans. ▶ Clean the empty bean container with a damp cloth. Brewing unit is not inserted properly.
1. Check whether the brewing unit is inserted correctly
and is securely locked.
2. Push the red lever up to the left.
3. Insert the brewing unit cover.
Appliance is not dis- pensing milk froth. Milk system is soiled. ▶ Clean the milk system in the dishwasher.en Troubleshooting
Fault Cause and troubleshooting Appliance is not dis- pensing milk froth. Milk tube not immersed in milk. ▶ Use more milk. ▶ Check whether the milk tube is immersed in the milk. No milk intake by the milk system. The milk system is assembled incorrectly. ▶ Assemble the milk system correctly. Order for connecting the milk container and milk sys- tem is wrong. ▶ First insert the milk system into the outlet and then the milk container. Milk tube not immersed in milk. ▶ Use more milk. ▶ Check whether the milk tube is immersed in the milk. Milk froth is too cold. Milk is too cold. ▶ Use lukewarm milk. Appliance is not dis- pensing hot water. Milk system is soiled. ▶ Clean the milk system in the dishwasher. Milk system cannot be assembled or disas- sembled. Order of assembly is wrong. ▶ First connect the milk system and then the milk container. When disassembling, you must first re- move the milk container and then the milk system. Appliance is not dis- pensing drinks. Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
▶ Firmly press the water filter straight down into the tank connection. Residues of limescale remover are blocking the water tank.
1. Remove the water tank.
2. Clean the water tank thoroughly.
There is dripping wa- ter on the inner floor of the appliance. Drip tray was removed too soon. ▶ Wait a few seconds after the last drink was dis- pensed before removing the drip tray. Brewing unit cannot be removed. Locking device cannot be released, brewing unit is jammed. ▶ Switch the appliance off and back on after 3minutes.Troubleshooting en
Fault Cause and troubleshooting Grinder won't start. Appliance is too hot.
1. Disconnect the appliance from the mains.
2. Wait 1hour so the appliance can cool down.
Grinder is not grinding any coffee beans des- pite full bean con- tainer. Coffee beans are too oily and do not fall into the grinder. ▶ Gently tap the bean container. ▶ Change the coffee variety. ▶ Do not use oily beans. ▶ Clean the empty bean container with a damp cloth. Coffee or milk froth quality varies widely. Build-up of limescale in the appliance. ▶ Descale the appliance. Milk froth quality var- ies widely. Milk froth quality depends on the type of milk or plant- based alternative used. ▶ Optimise the result through the selection of the milk or vegetable-based drink type. Coffee is not dis- pensed or has slowed to a trickle. Set quantity is not reached. Grinding level is set too fine. ▶ Set a coarser grinding level. Heavy build-up of limescale in the appliance. ▶ Descale the appliance. Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
Appliance is soiled. ▶ Clean the brewing unit. ▶ Descale and clean the appliance. Coffee has no crema. Type of coffee is not optimal. ▶ Use a coffee variety with a higher proportion of Ro- busta beans. ▶ Use beans with a darker roast. Coffee beans are no longer freshly roasted. ▶ Use fresh coffee beans. Grinding level is not appropriate for coffee beans. ▶ Adjust the grinder to a finer setting. Coffee is too acidic. Grinding level is set too coarse. ▶ Adjust the grinder to a finer setting. Type of coffee is not optimal. ▶ Use a coffee variety with a higher proportion of Ro- busta beans.en Troubleshooting
Fault Cause and troubleshooting Coffee is too acidic. ▶ Use beans with a darker roast. Coffee is too bitter. Grinding level is set too fine. ▶ Set a coarser grinding level. Type of coffee is not optimal. ▶ Change the coffee variety. Coffee tastes burnt. Grinding level is set too fine. ▶ Set a coarser grinding level. Type of coffee is not optimal. ▶ Change the coffee variety. Coffee temperature setting is too high. ▶ Set the coffee temperature lower. Coffee grounds are not compact and are too wet. The grinding level is not set optimally. ▶ Adjust the grinder to a coarser or finer setting. Coffee beans are too oily. ▶ Use a different type of bean. Display shows Please insert brewing unit. Cover is wrongly inserted.
1. Check whether the brewing unit is inserted correctly
and is securely locked.
2. Push the red lever up to the left.
3. Insert the brewing unit cover.
Display shows "Please fill water tank." despite the fact that the water tank is full. Water tank is wrongly inserted. ▶ Insert the water tank correctly. Carbonated water is in the water tank. ▶ Fill the water tank with fresh tap water. Float is stuck in the water tank.
1. Remove the water tank.
2. Clean the water tank thoroughly.
New water filter was not rinsed as per instructions.
1. Rinse the water filter according to the instructions.
2. Place the water filter into operation.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
Water filter is old. ▶ Insert a new water filter. Limescale deposits in the water tank are blocking the system.Troubleshooting en
Fault Cause and troubleshooting Display shows "Please fill water tank." despite the fact that the water tank is full.
1. Clean the water tank thoroughly.
2. Start the descaling programme.
Display shows "Please clean the brewing unit and the water tank if necessary.". Brewing unit is soiled. ▶ Clean the brewing unit. Mechanism of brewing unit is stiff. ▶ Clean the brewing unit. Display shows "Incor- rect voltage". There are problems with the power supply. ▶ Only operate the appliance at 220-240V. Display shows "Re- start appliance". Appliance has a fault.
1. Pull out the mains plug and wait 60seconds.
2. Re-insert the mains plug.
Display very frequently shows "Please run calc'nClean pro- gramme!". Decalcified water still contains small amounts of lime.
1. Insert a new water filter.
2. Set the corresponding water hardness.
Service programme has not been carried out in its en- tirety. ▶ Start the "Special rinsing" service programme.
- "Service programmes", Page31en Transportation, storage and disposal
Transportation, storage and disposal 16 Transportation, stor- age and disposal Transportation, storage and disposal 16.1 Activating frost protec- tion Protect your appliance from frost dur- ing transport and storage. ATTENTION! Residues of liquid in the appliance may damage it during transport or storage. ▶ Empty the pipe system before transport or storage.
2. Disconnect the appliance from the
power supply. 16.2 Disposing of old appli- ance Valuable raw materials can be re- used by recycling.
1. Unplug the appliance from the
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority. This appliance is la- belled in accordance with European Directive 2012/19/EU concerning used electrical and elec- tronic appliances (waste electrical and electronic equipment - WEEE). The guideline determ- ines the framework for the return and recycling of used appliances as applicable throughout the EU. Customer Service 17 Customer Service Customer Service Function-relevant genuine spare parts according to the corresponding Eco- design Order can be obtained from Customer Service for a period of at least 7 years from the date on which your appliance was placed on the market within the European Eco- nomic Area. Note:Under the terms of the manu- facturer's warranty the use of Cus- tomer Service is free of charge. Detailed information on the warranty period and terms of warranty in your country is available from our after- sales service, your retailer or on our website. If you contact Customer Service, you will require the product number (E- Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance. The contact details for Customer Ser- vice can be found in the enclosed Customer Service directory or on our website. 17.1 Product number (E-Nr.), production number (FD) and consecutive num- bering (Z-Nr.) You can find the product number (E- Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance's rating plate. Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly.Technical specifications en
Technical specifications 18 Technical specifica- tions Technical specifications Voltage 220– 240V∼ Frequency 50Hz Connection rating 1500W Maximum static pump pressure 20bar Maximum capacity of water tank (without fil- ter) 2,3l Maximum capacity of bean container 410g Maximum capacity of right/left bean con- tainer 270g / 280g Length of the power cable 100cm Appliance height 40cm Appliance width 32cm Appliance depth 47cm Weight, empty 12kg Type of grinder Ceramic 18.1 Information regarding Free and Open Source Software This product includes software com- ponents that are licensed by the copyright holders as free or open source software. The applicable licence information is stored on your home appliance. You can also access the applicable li- cence information via your HomeConnect app: "Profile -> Legal information -> Licence Information".
You can download the licence in- formation on the brand product web- site. (Please search on the product website for your appliance model and additional documents). Alternat- ively, you can request the relevant in- formation from oss- request@bshg.com or BSH Hausger- äte GmbH, Carl-Wery-Str. 34, 81739 Munich, Germany. The source code will be made avail- able to you on request. Please send your request to oss- request@bshg.com or BSH Hausger- äte GmbH, Carl-Wery-Str.34, 81739 Munich, Germany. Subject: „OSSREQUEST“ The cost of performing your request will be charged to you. This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance. Declaration of Conformity 19 Declaration of Con- formity Declaration of Conformity BSH Hausgeräte GmbH hereby de- clares that the appliance with Home Connect functionality conforms to the essential requirements and other rel- evant provisions of Directive 2014/53/EU. A detailed RED Declaration of Con- formity can be found online at siemens-home.bsh-group.com among the additional documents on the product page for your appliance.
Depending on the appliance specificationsen Declaration of Conformity
Hereby, BSH Hausgeräte GmbH de- clares that the appliance with HomeConnect functionality is in compliance with relevant statutory requirements.
A detailed Declaration of Conformity can be found online at siemens- home.bsh-group.com/uk/ among the additional documents on the product page for your appliance.
Only applies to Great Britainfr
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