AWG 1212PRO - Washing machine WHIRLPOOL - Free user manual and instructions

USER MANUAL AWG 1212PRO WHIRLPOOL

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as: Indicates a hazardous situation which, if not avoided, will result in death or serious injury. Indicates a hazardous situation which, if not avoided, could result in death or serious injury. Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. CAUTION WARNING DANGER

IMPORTANT SAFETY INSTRUCTIONS

To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

• Read all instructions before using the appliance.

• DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

• DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode. Do not store such kind of substances near the appliance.

• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.

• DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.

• DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.

• DO NOT install or store this appliance where it will be exposed to the weather. It is appropriate for indoor use only.

• DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.

• Keep the area around your appliance clean and dry to reduce the possibility of slipping.

• DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts including a damaged cord or plug.

• Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.

• See “Electrical Requirements” located in the Installation Instructions for grounding instructions.

• Observe the instructions given in these Instructions for Use and the Installation Guide when using the washing machine.

• Keep these Instructions for Use and the Installation Guide; If you pass on the washing machine to another person, also give hin/her Instructions for Use and the Installation Guide.

• The washing machine can be operated by children from the age of 8 years up, as well as by person with reduced physical, sensory or mental capabilities or lack of expreience and knowledge, provided they are supervised or instructed regarding the safe use of the washing machine and the understand the dangers resulting from the use.

SAVE THESE INSTRUCTIONS

WARNING26 PROPER INSTALLATION This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

• Ensure that the cold water is connected to the “C” (internal blue screened) valve.

• Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.

• Properly ground washer to conform with all governing codes and ordinances. Follow details in Installation Instructions.

• This washer does not include water supply hoses. Electrical Shock Hazard Plug into a grounded 3 prong outlet. DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord. Failure to do so can result in death, fire or electrical shock. WARNING

• Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; We recommedns changing the hoses every 5 years.BEFORE YOU BEGIN Read these instructions completely and carefully.

• IMPORTANT - Save these instructions for local inspector’s use.

• IMPORTANT - Observe all governing codes and ordinances.

• Note to Installer - Be sure to leave these instructions with the Consumer.

• Note to Consumer - Keep these instructions for future reference.

• Skill level - Installation of this appliance requires basic mechanical and electrical skills.

• Completion time - 1-3 hours

• Proper installation is the responsibility of the installer.

• Product failure due to improper installation is not covered under the Warranty. FOR YOUR SAFETY:

• This appliance must be properly grounded and installed as described in these Installation Instructions.

• Do not install or store the appliance in an area where it will be exposed to water/weather. See the Location of Your Washer section. NOTE: This appliance must be properly grounded, and electrical service to the washer must conform with local codes and ordinances TOOLS REQUIRED

• Adjustable wrench or 1/2” socket with ratchet

• Adjustable wrench or 9/16” open-end wrench

• Channel-lock adjustable pliers

1. In an area exposed to dripping water or outside weather conditions. The ambient temperature should

never be below 60°F (15.6°C) for proper washer operation.

2. In an area where it will come in contact with curtains or drapes.

3. On carpet. The floor MUST be a hard surface with a maximum slope of 1/2” per foot (1.27 cm per

30 cm). To make sure the washer does not vibrate or move, you may have to reinforce the floor. NOTE: If floor is in poor condition, use 3/4” impregnated plywood sheet solidly attached to the existing floor covering. IMPORTANT: Minimum Installation Clearances

• When installed in alcove: Sides, Rear, Top = 0” (0 cm)

• When installed in closet: Sides, Rear, Top = 0” (0 cm), Front = 1” (2.54 cm)

• Closet door ventilation openings required: 2 louvers each 60 square in. (387 cm), located 3” (7.6 cm) from top and bottom of door ROUGH-IN DIMENSIONS *NOTE: With pedestal, 52.6” Stacked, 84” FRONT SIDE29

UNPACKING THE WASHER

Recycle or destroy the carton and plastic bags after the washer is unpacked. Make materials inaccessible to children. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers causing suffocation.

1. Cut and remove the top and bottom packaging straps.

2. While it is in the carton, carefully lay the washer on its side. DO NOT lay the washer on its front or

3. Turn down the bottom flaps-remove all base packaging, including the cardboard, styrofoam base and

styrofoam tub support (inserted in center of base). NOTE: If you are installing a pedestal, proceed to the installation instructions that come with the pedestal.

4. Carefully return the washer to an upright position and remove the carton.

5. Carefully move the washer to within 4 feet (122 cm) of the final location.

6. Remove the following from the back side of the washer:

4 bolts 4 plastic spacers (including rubber grommets) 4 power cord retainers NOTE: Failure to remove the shipping braces can cause the washer to become severely unbalanced. Save all bolts for future use. NOTE: If you must transport the washer at a later date, you must reinstall the shipping support hardware to prevent shipping damage. Keep the hardware in the plastic bag provided. WARNINGELECTRICAL REQUIREMENTS Read these instructions completely and carefully. TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK AND PERSONAL INJURY:

• DO NOT USE AN EXTENSION CORD OR AN ADAPTER PLUG WITH THIS APPLIANCE. Washer must be electrically grounded in accordance with local codes and ordinances. CIRCUIT - Individual, properly polarized and grounded 16-amp branch circuit fused with 16-amp time- delay fuse or circuit breaker. POWER SUPPLY - 2-wire, with ground, 220-240 V, single-phase, 50-Hz, alternating current. OUTLET RECEPTACLE - Properly grounded 3-prong receptacle to be located so the power supply cord is accessible when the washer is in an installed position. GROUNDING REQUIREMENTS Improper connection of the equipment grounding conductor can result in a risk of electrical shock. Check with a licensed electrician if you are in doubt as to whether the appliance is properly grounded.

1. The washer MUST be grounded. In the event of malfunction or breakdown, grounding will reduce

the risk of electrical shock by providing a path of least resistance for electrical current.

2. Since your washer is equipped with a power supply cord having an equipment-grounding conductor

and a grounding plug, the plug MUST be plugged into an appropriate, copper-wired receptacle that is properly installed and grounded in accordance with all local codes . If in doubt, call a licensed electrician. DO NOT cut off or alter the grounding prong on the power supply cord. In situations where a two-slot receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded three-prong grounding-type receptacle.

WATER SUPPLY REQUIREMENTS

Cold water faucet MUST be installed within 42 inches (107 cm) of your washer’s water inlet. The faucet MUST be 3/4” (1.9 cm) garden hose-type so inlet hose can be connected. Water pressure MUST be between 10 and 120 pounds per square inch. Your water department can advise you of your water pressure. DRAIN REQUIREMENTS

1. Drain capable of eliminating 17 gals (64.3 L) per minute.

2. A standpipe diameter of 1–1/4” (3.18 cm) minimum.

3. The standpipe height above the floor should be:

Minimum height: 24” (61 cm) Maximum height: 47.24” (120cm) NOTE: The drain hose attached to the washer can reach a 58” (147 cm) high standpipe. For a higher standpipe, contact an authorized parts distributor. WARNING WARNING

1. Run some water from the cold faucets to flush

the water lines and remove particles that might clog up the inlet hoses and water valve screens.

2. Obtain inlet hoses

3. Ensure there is a

rubber washer in the hoses. Reinstall the rubber washer into the hose fitting if it has fallen out during shipment.Carefully connect the other inlet hose to the inside “C” outlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Do not crossthread or over-tighten these connections.

4. Install the screen washers by inserting them

into the free ends of the inlet hoses with protruded side facing the faucet.

5. Connect the inlet hose ends to the COLD

water faucets tightly by hand, then tighten another 2/3 turn with pliers. Turn the water on and check for leaks.

6. Carefully move the washer to its final location.

Gently rock the washer into position ensuring inlet hoses do not become kinked. It is important not to damage the rubber leveling legs when moving your washer to its final location. Damaged legs can increase washer vibration. It may be helpful to spray window cleaner on the floor to help move your washer into its final position. NOTE: To reduce vibration, ensure that all four rubber leveling legs are firmly touching the floor. Push and pull on the back right and then back left of your washer. NOTE: Do not use the dispenser drawer or door to lift the washer. NOTE: If you are installing into a drain pan, you can use a 24-inch long 2x4 to lever the washer into place.

7. With the washer in

its final position, place a level on top of the washer (if the washer is installed under a counter, the washer should not be able to rock). Adjust the front leveling legs up or down to ensure the washer is resting solid. Turn the lock nuts on each leg up towards the base of the washer and snug with a wrench. NOTE: Keep the leg extension at a minimum to prevent excessive vibration. The farther out the legs are extended, the more the washer will vibrate. If the floor is not level or is damaged, you may have to extend the rear leveling legs. Inlet Hose Screen Washers32

8. Attach the U-shaped hose guide to the end of

the drain hose. Place the hose in a laundry tub or standpipe and secure it with the cable tie provided in the enclosure package. NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 17.78cm of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.

9. Plug the power cord into a grounded outlet.

NOTE: Check to be sure the power is off at the circuit breaker/fuse box before plugging the power cord into an outlet.

10. Turn on the power at the circuit breaker/fuse

contains valuable and helpful information that will save you time and money.

12. Before starting the washer, check to make

• Main power is turned on.

• The washer is plugged in.

• The water faucets are turned on.

• The unit is level and all four leveling legs are firmly on the floor.

• The shipping support hardware is removed and saved.

• The drain hose is properly tied up.

• There are no leaks at the faucet, drain line or washer.

13. Run the washer through a complete cycle.

Check for water leaks and proper operation.

14. If your washer does not operate, please review

the Before You Call For Service section before calling for service.

15. Place these instructions in a location near the

washer for future reference. Cable Tie Cable Tie Cable Tie33 Find the illustration that closely matches your model and see the descriptions for details. ON/Off Press to “wake up” the display. If the display is active, press to put the washer into standby mode. NOTE: Pressing ON/Off does not disconnect the appliance from the power supply. Wash Cycles The wash cycles are optimized for specific types of wash loads. The chart below will help you match the wash setting with the loads. The GentleClean™ lifters lightly tumble the clothes into the water and detergent solution to clean the load.

Max. load is 12KG. Slightly to normally soiled blouses, shirts etc. made of polyester (Diolen, Trevira), polyamide (Perlon, Nylon) or blends with cotton. Max. load is 12KG. Normally soiled and sweaty sportswear made of cotton jersey or microfibres. Max. load is 10KG. Normally to heavily soiled washable cleaning cloths, mops, towls and similar laundry made of robust cotton cloth types. Max. load is 12KG. Normally to heavily soiled towels, underwear, table and bed linen etc. made of cotton and linen. Max. load is 7KG. Blankets made of synthetic fibres, bedcovers filled with polyester or other artifical fibres, sleeping bags, bathmats and similar items. Max. load is 6KG. Textiles made of silk, linen, wool and viscose marked as “handwashable”. Max. load is 7KG. For lightly soiled items that are needed in a hurry. Cycle time is approximately 30 minutes, depending on selected options. Max. load is 12KG. To quickly drain and spin out any items at any time. Max. load is 0KG. Use for cleaning the basket of residue and odor. Recommended use of once per month NOTE: Never load laundry while using Tub Clean. The laundry may become damaged or contaminated. See the Care and Cleaning section.34 Soil Level Changing the Soil level increases or decreases the wash time to remove different amounts of soil. To change the Soil level, press the Soil level pad until you have reached the desired setting. Spin Speed Changing the Spin speed changes the final spin speed of the cycles. Always follow the fabric manufacturer’s care label when changing the spin speed. To change the spin speed, press the Spin speed pad until you have reached the desired setting. Higher spin speeds are not available on certain cycles, such as Delicates. Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also increase the possibility of setting wrinkles on some fabrics. Wash Temp Adjust to select the proper water temperature for the wash cycle. The prewash and rinse water is always cold to help reduce energy usage and reduce setting of stains and wrinkles. Follow the fabric manufacturer’s care label when selecting the wash temperature. To change the wash temperature, press the Wash Temp pad until you have reached the desired setting. NOTE: The first 10 seconds of the wash fill is always cold. This feature assists in conditioning the fabric and preventing stains from setting on garments. Start/Add a Garment Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock the door. Press again to restart the wash cycle. NOTE: If the washer is paused and the cycle is not restarted within 2 hours, the current wash cycle will be cancelled. NOTE: The washer performs automatic system checks after pressing the Start pad. Water will flow in 45 seconds or less. You may hear the door lock and unlock before water flows; this is normal. Cycle Signal Use the Signal pad to change the volume of the end of cycle signal. press the pad until you rerach the desired volume. Extra Rinse Use an extra rinse when additional rinsing is desired to remove excess dirt and detergent from soiled loads. Lock You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have stared a cycle. To lock the washer controls, press and hold the Lock pad for 3 seconds. To unlock the washer controls, press and hold the Lock pad for 3 seconds The control lock icon on the display will light up when it is on. NOTE: the Power pad can still be used when the machine is locked. Children cannot accidentally start the washer by touching pads with this option selected.

ECO (Ecology Conse rvation Optimization) Use ECO to save energy on specified wash cycles. ECO cannot be used with Steam Refresh, Stain Wash or Basket Clean. Display The display shows the approximate time remaining until the end of the cycle. NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home.

The Dispenser Drawer Slowly open the dispenser drawer by pulling it out until it stops. After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of the bleach, fabric softener or detergent. You may see water in the bleach and fabric softener compartments at the end of the cycle. This is a result of the flushing/siphoning action and is part of the normal operation of the washer. The Detergent Compartment

• High-efficiency detergent is required for this washer. Use the detergent manufacturer’s recommended amount. The detergent selection insert must be placed in the detergent compartment in a specific position according to what type of detergent you are using.

• Powder Detergent – Remove the detergent selection insert and place it in a safe location outside of the washer.

• Liquid Detergent – You will need to adjust the insert according to the type of Liquid Detergent you are using. The Icons on the side of the detergent compartment must line up on the center when the insert is in position. Move the insert by pulling it up and replace it by sliding it down between either the rear or front detergent compartment molded rails, as desired, for liquid detergent. Remove for powder detergent. DETERGENT

remove for powder Remove for powder detergent Normal HE Liquid Detergent Setting 2X HE Liquid Detergent Setting (most common setting) 3X HE Liquid Detergent Setting Appearance may vary

ABOUT THE WASHER FEATURES36

The Liquid Bleach Compartment IMPORTANT: The bleach compartment position varies by model. Be sure to identify the correct compartment for bleach before using. If desired, measure out the recommended amount of liquid bleach, not to exceed 1/3 cup (80 ml), and pour into the right compartment labeled “LIQUID BLEACH”. Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes. NOTE: Do not use powdered bleach in the dispenser. The Fabric Softener Compartment IMPORTANT: The fabric softener compartment position varies by model. Be sure to identify the correct compartment for fabric softener before using. If desired, pour the recommended amount of liquid fabric softener into the compartment labeled “FABRIC SOFTENER.” Use only liquid fabric softener in the dispenser. Dilute with water to the maximum fill line. Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener which could stain clothes. NOTE: Do not pour fabric softener directly on the wash load.37 Always follow fabric manufacturer’s care label when laundering. Sorting Wash Loads Sort laundry into loads that can be washed together.

• Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load.

• Washing single items is not recommended. This may cause an out-of-balance load. Add one or two similar items.

• Pillows and comforters should not be mixed with other items. This may cause an out-of-balance load. Fire Hazard Never place items in the washer that are dampened with gasoline or other flammable liquids. No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Doing so so can result in death, explosion, or fire. Preparing Clothes

• To avoid snags during washing: Follow these steps to maximize garment care. - Close garment zippers, snaps, buttons and hooks. - Mend seams, hems, tears. - Empty all items from pockets. - Remove nonwashable garment accessories such as ornaments and nonwashable trim materials.

• To avoid tangling, tie strings, draw ties and belt-like materials.

• Brush away surface dirt and lint; treat spots and stains.

• Promptly wash wet or stained garments to maximize results.

• Mix garments using recommended maximum load sizes.

• Use nylon mesh garment bags to wash small items.

• Wash multiple garments at one time for best results. WARNING

LOADING AND USING THE WASHER

Colors Soil Fabric Lint Whites Heavy Delicates Lint Producers Lights Normal Easy Care Lint Collectors Darks Light Sturdy Cottons38 Loading the Washer Wash drum may be fully loaded with loosely added items. Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.). Maximum Loading Sizes* To add items after washer has started, press Start and wait until the door is unlatched. The washer may take up to 30 seconds to unlock the door after pressing Start depending on the machine conditions. Do not try to force open the door when it is locked. After the door unlocks, open gently. Add items, close the door and press Start to restart.

6 Shirts (Men’s or Women’s) 4 Pair Pants (Khakis or Twills) 5 T-Shirts 7 Pairs of Boxers 4 Pairs of Shorts

• Exceeding maximum recommended load sizes may affect cleaning performance and garment care. ** Using a nylon mesh bag for small items is recommended.39 Exterior: Immediately wipe off any spills. Wipe with damp cloth. Do not hit surface with sharp objects. Moving and Storage: Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. When moving the washer, the tub should be kept stationary by using the shipping bolts removed during installation. See Installation Instructions in this book. Long Vacations: Be sure the water supply is shut off at the faucets. Drain all water from the hoses if the weather will be below freezing.

Cleaning the Interior of the Washer To clean the interior of the washer, select the Basket Clean feature on the control panel. The cycle will use more water, in addition to bleach, to refresh your washer. NOTE: Read the instructions below completely before starting the Basket Clean cycle.

1. Remove any garments or objects from the

washer and ensure the washer basket is empty.

2. Open the washer door and pour one cup or

250 ml of liquid bleach or other washing machine cleaner into the basket.

4. When the Basket Clean cycle is working, you

will see CLn on the display. The cycle will complete in about 90 minutes. Do not interrupt the cycle.

5. After the cycle is complete, leave the door

open slightly for better ventilation. If for any reason the cycle needs to be interrupted, the door will not open immediately. Forcing open the door at this stage may cause water to flood. The door will open after the water is drained to a level where it would not flood the floor. Basket Clean may be interrupted by pressing the Start pad in between cycles. A power outage in the house might also interrupt the cycle. When the power supply is back, the Basket Clean cycle resumes where it had stopped. When interrupted, be sure to run a complete Basket Clean cycle before using the washer. If the Power pad is pressed during Basket Clean, the cycle will be lost. IMPORTANT:

• Run Basket Clean with 1 Cup (250 ml) of bleach once a month.

• After the completion of a Basket Clean cycle, the interior of your washer may have a bleach smell.

• It is recommended to run a light color load after the Basket Clean cycle.40 Cleaning the Pump Filter Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the pump. The washer has a filter to capture lost items so they are not dumped to the drain. To retrieve lost items, clean out the pump filter.

1. Using a coin or flat screwdriver in the notch on

the door, open the access door.

2. Place a shallow pan or dish under the pump

access door and towels on the floor in front of the washer to protect the floor. It is normal to catch about a cup of water when the filter is removed.

3. Pull down the pour spout.

4. Turn the pump filter counterclockwise and

remove the filter. Open slowly to allow the water to drain.

5. Clean the debris from the filter.

6. Replace the filter and turn clockwise.

8. Close the access door.

Pour spout Pour spout Pump filter41 Cleaning the Door Gasket Open the washer door. Using both hands, press down the door gasket. Remove any foreign objects if found trapped inside the gasket. Make sure there is nothing blocking the holes behind the gasket. While holding down the door gasket, inspect the interior gasket by pulling it down with your fingers. Remove any foreign objects if found trapped inside this gasket. Make sure there is nothing blocking the holes behind the gasket. When you are finished cleaning the door gasket, remove your hands and the gasket will return to the operating position. Dispenser Drawer Area: Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month.

• Remove the drawer by first pulling it out until it stops. Then reach back into the left or right rear corner (depending on model) of the drawer cavity and press down firmly on the lock tab, pulling out the drawer.

• Remove the inserts from the bleach and fabric softener compartments and the detergent insert. Rinse the inserts and the drawer with hot water to remove traces of accumulated laundry products.

• To clean the drawer opening, use a small brush to clean the recess. Remove all residue from the upper and lower parts of the recess.

• Return inserts to the proper compartments. Replace the dispenser drawer. Tab on back right or left depending on model Lock tab is visible only after drawer has been pulled open42 Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service.

BEFORE YOU CALL FOR SERVICE…

Problem Possible Cause What To Do Not draining Not spinning Not agitating Load is out of balance

• Redistribute clothes and run drain & spin or rinse & spin.

• Increase load size if washing small load containing heavy and light items. Pump clogged

• See page 40 on how to clean the Pump Filter. Drain hose is kinked or improperly connected

• Straighten drain hose and make sure washer is not sitting on it. Household drain may be clogged

• Check household plumbing. You may need to call a plumber. Drain hose siphoning; drain hose pushed too far down the drain

• Ensure there is an air gap between hose and drain. Leaking water Door gasket is damaged

• Check to see if gasket is seated and not torn. Objects left in pockets may cause damage to the washer (nails, screws, pens, pencils). Door gasket not damaged

• Water may drip from the door when the door is opened. This is a normal operation.

• Carefully wipe off rubber door seal. Sometimes dirt or clothing is left in this seal and can cause a small leak. Check back left of washer for water

• If this area is wet, you have oversudsing condition. Use less detergent. Fill hoses or drain hose is improperly connected

• Make sure hose connections are tight at washer and faucets and make sure end of drain hose is correctly inserted in and secured to drain facility. Household drain may be clogged

• Check household plumbing. You may need to call a plumber. Dispenser clogged

• Powder soap may cause clogs inside the dispenser and cause water to leak out the front of the dispenser. Remove drawer and clean both drawer and inside of dispenser box. Please refer to Cleaning the Washer section. Incorrect use of detergent

• Use HE and correct amount of det Dispenser box crack

• If new installation, check for crack on inside of dispenser box. Clothes too wet Load is out of balance

• Redistribute clothes and run drain & spin or rinse & spin.

• Increase load size if washing small load containing heavy and light items.

• The machine will slow the spin speed down to 410 rpm if it has a hard time balancing the load. This speed is normal. Pump clogged

• See how to clean the Pump Filter. Overloading

• The dry weight of the load should be less then 16 lb. Drain hose is kinked or improperly connected

• Straighten drain hose and make sure washer is not sitting on it. Household drain may be clogged

• Check household plumbing. You may need to call a plumber. Drain hose siphoning; drain hose pushed too far down the drain

• Ensure there is an air gap between hose and drain.43 Problem Possible Cause What To Do Incomplete cycle or timer not advancing Automatic load redistribution

• Timer adds 3 minutes to cycle for each rebalance. 11 or 15 rebalances may be done. This is normal operation. Do nothing; the machine will finish the wash cycle. Pump clogged

• See how to clean the Pump Filter. Drain hose is kinked or improperly connected

• Straighten drain hose and make sure washer is not sitting on it. Household drain may be clogged

• Check household plumbing. You may need to call be clogged a plumber. Drain hose siphoning; drain hose pushed too far down the drain

• Ensure there is an air gap between hose and drain. Loud or unusual noise; vibration or shaking Cabinet moving

• Washer is designed to move 1/4” to reduce forces transmitted to the floor. This movement is normal. All rubber leveling legs are not firmly touching the floor

• Push and pull on the back right and then back left of your washer to check if it is level. If the washer is uneven, adjust the rubber leveling legs so they are all firmly touching the floor and locked in place. Your installer should correct this problem. Unbalanced load

• Open door and manually redistribute load. To check machine, run rinse and spin with no load. If normal, unbalance was caused by load. Pump clogged

• See how to clean the Pump Filter. No power/washer not working or dead Washer is unplugged

• Make sure cord is plugged securely into a working outlet. Water supply is turned off

• Turn both hot and cold faucets fully on. Circuit breaker/fuse is tripped/blown

• Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet. Automatic self system checks

• First time the washer is plugged in, automatic checks occur. It may take up to 20 seconds before you can use your washer. This is normal operation. Snags, holes, tears, rips or excessive wear Overloaded

• Do not exceed maximum recommended load sizes. See recommended maximum load sizes. Pens, pencils, nails, screws or other objects left in pockets

• Remove loose items from pockets. Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets

• Fasten snaps, hooks, buttons and zippers. Control time wrong This is normal

• During spin the washer may need to rebalance the load sometimes to reduce vibrations. When this happens, the estimated time is increased causing time left to increase or jump. Not enough water This is normal

• Horizontal washers do not require the tub to fill with water like top-load washers. Washer pauses or has to be restarted, or washer door is locked and will not open Pump clogged

• See how to clean the Pump Filter. Door unlocks or press Start and machine doesn’t operate This is normal

• Front-load washers start up differently than top-load washers, and it takes 30 seconds to check the system. The door will lock and unlock. Incorrect operation

• Simply open and close the door firmly; then press Start.44 Problem Possible Cause What To Do Water does not enter washer or enters slowly Automatic self system checks

• After Start is pressed, the washer does several system washer or enters slowly checks. Water will flow 60 seconds after Start is pressed. Water supply is turned off

• Turn on both hot and cold faucets fully. Water valve screens are stopped up

• Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. Inlet hose screen washers are stopped up

• Turn off the water source and remove the inlet hoses from the wall faucets. Use a brush or toothpick to clean the screen washers in the end of the hoses. Reconnect the hoses and turn the water back on. Wrinkling Improper sorting

• Avoid mixing heavy items (like work clothes) with light items (like blouses). Overloading

• Load your washer so clothes have enough room to move freely. Incorrect wash cycle

• Match cycle selection to the type of fabric you are washing (especially for easy care loads). Repeated washing in water that is too hot

• Wash in warm or cold water. Grayed or yellowed clothes Not enough detergent

• Use correct amount of detergent. Not using HE (high-efficiency) detergent

• Use HE detergent. Hard water

• Use hottest water safe for fabric.

• Use a water conditioner like Calgon brand or install a water softener. Water is not hot enough

• Make sure water heater is delivering water at 120°–140°F (48°–60°C). Detergent is not dissolving

• Try a liquid detergent. Dye transfer

• Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. Colored spots Incorrect use of fabric softener

• Check fabric softener package for instructions and follo directions for using dispenser. Dye transfer

• Sort whites or lightly colored items from dark colors.

• Promptly remove wash load from washer. Water temperature is incorrect Water supply is improperly connected

• Make sure hoses are connected to correct faucets. House water heater is not set properly

• Make sure house water heater is delivering water at 120°–140°F (48°–60°C). Slight variation in metallic color This is normal

• Due to the metallic properties of paint used for this unique product, slight variations of color may occur due to viewing angles and lighting conditions. Bad odor inside your washer Washer unused for a long time, not using recommended quality of HE detergent or used too much detergent

• Run a Basket Clean cycle.

• In the case of strong odor, you may need to run the Basket Clean cycle more than once.

• Use only the amount of detergent recommended on the detergent container.

• Use only HE (high-efficiency) detergent.

• Always remove wet items from the washer promptly after machine stops running.

• Leave the door slightly open for the water to air dry. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with or inside this or any other appliance.45 Problem Possible Cause What To Do Detergent leak Incorrect placement of detergent insert

• Make sure detergent insert is properly located and fully seated. Never put detergent above max line. Improper dispensing of softener or bleach Dispenser clogged

• Monthly clean the dispenser drawer to remove buildup of chemicals. Softener or bleach is filled above the max line

• Make sure to have the correct amount of softener or bleach. Softener or bleach cap issue

• Make sure softener and bleach cap for dispenser are seated or they will not work.46

3 tenues de football