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USER MANUAL Triumph 325 Napoleon
This gas grill must be used only outdoors in a well-ventilated space and must not be used inside a building, garage, screened-in porch, gazebo or any other enclosed area.

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NAPOLEON
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APPLY SERIAL NUMBER LABEL FROM CARTON Serial No. XXXXXXXX00000 MODEL NO.
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Illustration of a gray and white electric grill with control panel and wheels (no text or symbols visible)
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Illustration of a gray electric grill with control panel and wheels (no text or symbols visible)
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DO NOT DISCARD325, 325SB

DANGER
IF YOU SMELL GAS:
- Shut off gas to the appliance.
- Extinguish any open flame.
- Open lid.
- If odor continues, keep away from the appliance and immediately call your gas supplier or fire department.

WARNING
Do not try to light this appliance without reading the "LIGHTING" instructions section of this manual.
Do not store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance. An L.P. cylinder not connected for use must not be stored in the vicinity of this or any other appliance. If the information in these instructions is not followed exactly, a fire or explosion may result, causing property damage, personal injury or death.
Notice to Installer: Leave these instructions with the grill owner for future reference.

THANK YOU FOR CHOOSING NAPOLEON
NAPOLEON products are designed with superior components and materials, and are assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired at a quality test station. This grill has been thoroughly inspected by a qualified technician before packaging and shipping to ensure that you, the customer, receive the quality product you expect from NAPOLEON.
We at Napoleon are dedicated to you, “our valued customer.” It is our goal to provide you with the necessary tools for an unforgettable grilling experience. This manual is provided to assist you in assuring your new grill is assembled, installed, maintained and cared for properly. It is important to read and understand this entire manual before operating your new grill to ensure you fully understand all the safety precautions and features your grill has to offer. By carefully following these instructions, you will enjoy years of trouble-free grilling. If this product fails to meet your expectations, for any reason, please call our customer solutions department at 1-866-820-8686 between 9 AM and 5 PM (Eastern Standard Time) or visit our Website at www.napoleongrills.com.
Napoleon Gas Grill President's Limited Lifetime Warranty
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the date of purchase, for the following period:
Aluminum castings / stainless steel base Lifetime
Stainless steel lid Lifetime
Porcelain enamel lid Lifetime
Stainless steel cooking grids Lifetime
Stainless steel tube burners 10 years
Stainless steel sear plates
Porcelain-enameled cast iron cooking grids
Stainless steel infrared rotisserie burner
Ceramic infrared rotisserie burner (excluding screen) 3 years
Ceramic infrared bottom or side burners (excluding screen) 2 years
All other parts
plus5
plus5
5 years plus5
5 years
2 years
plus5 indicates a period of extended warranty coverage whereby the replacement part will be made available to the consumer for an additional 5 years at 50% of the current retail price.
Conditions and Limitations
NAPOLEON warrants its products against manufacturing defects to the original purchaser only, provided that the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and limitations:
This factory warranty is non-transferable and may not be extended what-so-ever by any of our representatives.
The gas grill must be installed by a licensed, authorized service technician or contractor. Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, grease fires, hostile environments, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify this warranty. Discoloration to plastic parts from chemical cleaners or UV exposure is not covered by this warranty.
This limited warranty further does not cover any scratches, dents, painted finishes, corrosion or discoloring by heat, abrasive and chemical cleaners, nor chipping on porcelain enamel parts, nor any components used in the installation of the gas grill.
Should deterioration of parts occur to the degree of non-performance (rusted through or burnt through) within the duration of the warranted coverage, a replacement part will be provided.
After the first year, with respect to this President's Limited Lifetime Warranty NAPOLEON may, at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).
NAPOLEON will not be responsible for the installation, labor or any other costs or expenses related to the re-installation of a warranted part, and such expenses are not covered by this warranty.
Notwithstanding any provision contained in this President's Limited Lifetime Warranty NAPOLEON's responsibility under this warranty is defined as above and it shall not in any event extend to any incidental, consequential, or indirect damages.
This warranty defines the obligation and liability of NAPOLEON with respect to the NAPOLEON gas grill and any other warranties expressed or implied with respect to this product, its components or accessories are excluded.
NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product.
NAPOLEON will not be responsible for: over firing, blow outs caused by environmental conditions such as strong winds, or inadequate ventilation,
Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or cleaners will not be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from NAPOLEON.
NAPOLEON reserves the right to have its representative inspect any product or part prior to honoring any warranty claim.
NAPOLEON shall not be liable for any transportation charges, labor costs, or export duties.

WARNING! Failure to follow these instructions could result in property damage, personal injury or death. Read and follow all warnings and instructions in this manual prior to operating grill.
Safe Operating Practices
- This gas grill must be assembled exactly according to the instructions in the manual. If the grill was stored assembled, you must review the assembly instructions to confirm correct assembly and perform the required leak tests before operating the grill.
- Read the entire instruction manual before operating the gas grill.
- Under no circumstance should this gas grill be modified.
- Follow lighting instructions carefully when operating grill.
- Gas must be turned off at the propane cylinder or at the natural gas supply valve when the gas grill is not in use.
- Keep children and pets away from hot grill, DO NOT allow children to climb inside cabinet.
- Children should be supervised to ensure that they do not play with the appliance.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Do not leave the grill unattended while in use.
- Do not move grill when hot or operating.
• This grill is for household use only.
- This gas grill must not be installed in or on recreational vehicles and/or boats.
- This gas grill must only be stored outdoors in a well-ventilated area and must not be used inside a building, garage, screened -in porch or any other enclosed area.
- Maintain proper clearance to combustibles (16" (410mm) to rear of unit 7" (180mm) to sides). Additional clearance 24" (610mm) is recommended near vinyl siding or panes of glass.
- At all times keep the ventilation openings of the cylinder enclosure free and clear from debris.
- Do not operate unit under any combustible construction.
- Do not locate in windy settings. High winds adversely affect the cooking performance of the gas grill.
- When the gas grill is stored indoors, the propane cylinder must be disconnected from the grill and stored outdoors in a well-ventilated area, disconnected cylinders must not be stored in a building, garage or other enclosed area. Natural gas units must be disconnected from the supply when being stored indoors.
- Inspect the gas line hose before each use. If there is evidence of excessive abrasion or wear, it must be replaced before using the gas grill, with a replacement hose assembly specified by the grill manufacturer.
- Never store a spare LP gas cylinder under or near this grill.
- Never fill the cylinder beyond 80% full.
- Leak test all connections before initial use, even if the grill was purchased fully assembled, annually or whenever any gas component has been replaced.
- Never use natural gas in a unit designed for liquid propane gas.
- Never use lighter fluid in a gas grill.
- Burner controls must be off when turning supply cylinder on.
- Do not light burners with lid closed.
- Do not operate rear burner with main burners operating.
- The lid is to be closed during the preheat period.
- Do not route hose underneath drip pan-proper hose clearance to bottom of unit must be maintained.
- Clean grease tray and sear plates regularly to avoid build-up, which may lead to grease fires.
- Remove warming rack before lighting rear burner. The extreme heat will damage the warming rack.
- Ensure sear plates are positioned properly according to sear plate installation instructions.
- Do not use side shelves to store lighters, matches or any other combustibles.
- Keep gas line away from heated surfaces
- Keep any electrical supply cord away from water or heated surfaces.
- Inspect infrared burner venturi tube for spider webs and other obstructions periodically. Clean the tubes completely if you find any such obstructions.
- The outdoor cooking gas grill and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 0.5psi (3.5kPa).
- The outdoor cooking gas grill must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psi (3.5 kPa).
Correct Disposal Of This Product
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.
Gas Cylinder
Use only gas cylinders, which meet national and regional codes. The minimum cylinder size for butane units is 13kg, and for propane units is 6kg. Ensure that the cylinder can provide enough fuel to operate the appliance. If in doubt, check with your local gas supplier.
- Use caution when handling the cylinder valve.
- Never connect a cylinder, which does not meet local codes.
All cylinders must be placed outside the enclosure (under the right side shelf) on level ground. Only cylinders connected to the appliance may be stored in the enclo- sure, or close to the appliance. Spare cylinders must not be stored in the enclosure, or in close proximity of an operating unit. Cylinders must not be exposed to extreme heat or direct sunlight.
WARNING! Ensure that the hose is routed to maintain proper clearance to the underside of the unit. Hoses that contact high temperature surfaces may melt and leak, causing a fire.
Cylinder Connection: Ensure that the gas regulator hose is kink free. Remove the cap or plug from the cylinder fuel valve. Tighten regulator to cylinder valve. Leak test all joints prior to using the barbecue. A leak test must be performed annually, and each time a cylinder is hooked up, or if a part of the gas system is replaced.
WARNING!
- Do not route hose underneath drip pan.
- Do not route hose between space in bottom shelf and back panel.
- Do not route hose over top of back panel.
- Ensure all connections are tightened using two wrenches. Do not use Teflon tape or pipe dope on any hose connection.
- Ensure the hose does not contact any high temperature surfaces, or it may melt and leak causing a fire.
- Do not use enclosure to store excess hose, as there is a greater chance of the hose contacting a hot surface, it may melt and leak causing a fire.
Gas Hose
- If the hose and regulator are not included by the manufacturer, then only hoses and regulators which meet national and regional codes are to be used.
- Ensure that the hose does not come into contact with grease, other hot drippings, or any hot surfaces on the appliance.
- Check hose regularly. In the case of rips, melting or wear, replace hose before using the appliance.
- The recommended hose length is 0.5m. The hose must not be longer than 1.5m.
- Ensure that the hose is twist and kink free when installed.
- Replace the hose before expiry date printed on the hose.
Technical Data
The following table lists input values for the appliance.
| Burner | Orifice Size | e (Gross) Heat Input (Total) | Gas Usage (Total) | |
| Main | 0.99mm (30mbar) | 8.0 kw | 580 g/hr | |
| 0.92mm (37mbar) | 8.0 kw | 580 g/hr | ||
| 0.84mm (50mabr) | 8.0 kw | 580 g/hr | ||
| Side | 0.92mm (30mbar) | 3.5 kw | 254 g/hr | |
| 0.86mm (37mbar) | 3.5 kw | 254 g/hr | ||
| 0.80mm (50mabr) | 3.5 kw | 254 g/hr | ||
Certified Gases / Pressures - Check rating plate to ensure that it corresponds with following list.
| Gas Category | ^13B/P(30) | ^13+(28-30/37) | ^13B/P(37) | ^13B/P(50) |
| Gases / Pressures | Butane 30mbarPropane 30mbar | Butane 28-30mbarPropane 37mbar | Butane 37mbarPropane 37mbar | Butane 50mbarPropane 50mbar |
| Countries | BE, BG, CY, DK, EE, FI, FR, GB, HR, HU, IS, IT, LT, LU, MT, NL, NO, RO, SE, SI, SK, TR | BE, CH, CY, CZ, ES, FR, GB, GR, IE, IT, LT, LU, LV, PT, SK, SI | PL | AT, CH, DE, SK |
Do not tamper with or modify regulator. Use only regulator which supply the pressure listed in the table above. A regulator of 28 – 30 mbar must be used for butane or a 37 mbar regulator for propane.
For replacement, use only the regulator specified by the manufacturer.
The regulator cannot be adjusted. There is a pressure tap located on the side of the regulator. It can be used by a qualified service person when servicing the grill to determine if the regulator is functioning properly. The screw within the pressure tap must always be kept tight, except when performing a pressure test on the regulator (qualified service personnel only).
Leak Testing Instructions
WARNING! A leak test must be performed annually and each time a cylinder is hooked up or if a part of the gas system is replaced.
WARNING! Never use an open flame to check for gas leaks. Be certain no sparks or open flames are in the area while you check for leaks. Sparks or open flames will result in a fire or explosion, damage to property, serious bodily injury, or death.
Leak testing: This must be done before initial use, annually, and whenever any gas components are replaced or serviced. Do not smoke while performing this test, and remove all sources of ignition. See Leak Testing Diagram for areas to check. Turn all burner controls to the off position. Turn gas supply valve on.
Brush a half-and-half solution of liquid soap and water onto all joints and connections of the regulator, hose, manifolds and valves.
Bubbles will indicate a gas leak. Either tighten the loose joint or have the part replaced with one recommended by the Napoleon Customer Care department and have the grill inspected by a certified gas installer.
If the leak cannot be stopped, immediately shut off the gas supply, disconnect it, and have the grill inspected by a certified gas installer or dealer. Do not use the grill until the leak has been corrected.





Lighting Instructions

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TALM Left Burner Side Burner Right Burner
| Main BurnerLighting | Rear Burner Lighting Side Burner Lighting(If equipped) | Off Position(If equipped) |
| 1. Open grill lid. 1. Open grill | lid. 1. Open side burner cover. | |
| 2. Push and turn any main burner knob slowly to the 'hi' position. This action will ignite the pilot flame which will in turn light the selected burner. If the pilot lights, continue to push down on the control knob until the burner lights and then release. | 2. Remove the warming rack. 2. Push and turn the side burner control knob slowly to the 'hi' position. This action will ignite the side burner. | |
| 3. If the pilot does not ignite, then immediately turn the control knob back to the 'off position and repeat step 2 several times. | 3. Push and turn the rotisserie burner control knob slowly to the 'hi' position. This action will ignite the pilot flame, which will in turn light the burner. If the pilot lights, continue to push down on the burner control knob until the burner lights then release. | 3. If the burner does not ignite, then immediately turn the control knob back to the 'off' position and repeat step 2 several times. |
| 4. If the pilot and burner will not ignite within 5 seconds, turn the control knob to the 'off' position and wait 5 minutes for any excess gas to dissipate. Either repeat steps 2 and 3 or light with a match. | 4. If the burner does not ignite, then immediately turn the control knob back to the 'off' position and repeat step 3 several times. | 4. If the burner will not ignite within 5 seconds, turn the control knob to the 'off' position and wait 5 minutes for any excess gas to dissipate. Either repeat steps 2 and 3 or light with a match. |
| 5. If lighting the unit with a match, clip the match into the supplied lighting rod. Hold the lit match down through the grill and sear plate while turning the corresponding burner valve to high. | 5. If the burner will not ignite within 5 seconds, turn the control knob to the 'off' position and wait 5 minutes for any excess gas to dissipate. Either repeat steps 3 and 4 or light with a match. |

Operating The Grill
Initial Lighting: When lit for the first time, the gas grill emits a slight odor. This is a normal temporary condition caused by the "burn-in" of internal paints and lubricants used in the manufacturing process and does not occur again. Simply run the main burners on high for approximately one-half hour.
Main Burner Use: When searing foods, we recommend preheating the grill by operating all main burners in the high position with the lid closed for approximately 10 minutes. Food cooked for short periods of time (fish, vegetables) can be grilled with the lid open. Cooking with the lid closed will ensure higher, more even temperatures that can reduce cooking time and cook meat more evenly. Food that has a cooking time longer than 30 minutes, such as roasts, can be cooked indirectly (with the burner lit opposite to the food placement). When cooking very lean meats, such as chicken breasts or lean pork, the grids can be oiled before pre-heating to reduce sticking. Cooking meat with a high degree of fat content can create flare-ups. Either trim the fat or reduce temperatures to inhibit this. Should a flare-up occur, move food away from the flames and reduce the heat. Leave the lid open. See Your All Season Grill cookbook by Napoleon for more detailed instructions.
Direct Cooking: Place food to be cooked on the grill directly over the heat. This method is generally used for searing or for foods that do not require prolonged cooking times such as hamburgers, steaks, chicken pieces, or vegetables. The food is first seared to trap-in the juices and flavor, and then the temperature is lowered to finish cooking the food to your preference.
Indirect Cooking: With one or more burners operating, place food to be cooked on the grill over a burner that is not operating. The heat circulates around the food, cooking slowly and evenly. Cooking with this method is much the same as cooking in your oven and is generally used for larger cuts of meats such as roasts, chickens or turkeys, but can also be used for cooking foods that are prone to flare-ups or for smoking foods. Lower temperatures and slower cooking times result in tender foods.
Rear Burner Use (If Equipped): Remove the warming rack prior to use. Cooking grids should also be removed if they interfere with the rotisserie. The rear burner is designed to be used in conjunction with the rotisserie kit (included with most rear burner units) available from your dealer. See the rotisserie kit assembly instructions.
To use the counterbalance - remove the rotisserie motor from the gas grill. Place the spit with meat being cooked across the hangers inside the grill. The meat will naturally hang with the heavy side down. Tighten the counterbalance arm and weight so the arm is facing up. Slide the counterweight in or out to balance the load and tighten in place. Re-install the motor and begin cooking. Place a metal dish underneath the meat to collect drippings for basting and naturally delicious gravy. Basting liquid may be added as required. To seal in juices, first operate rear burner on high until brown, then reduce the heat to thoroughly cook foods. Keep the lid closed for best results. Your roasts and fowl will brown perfectly on the outside and stay moist and tender on the inside. For example, a 3 pound chicken on the rotisserie will be done in approximately 1 12 hours on medium to high. See 'Your all Season Grill' cookbook by Napoleon for more detailed instructions.

WARNING! Barbecue sauce and salt can be corrosive and will cause rapid deterioration of the gas grill components unless cleaned regularly. When finished cooking disassemble rotisserie components, wash thoroughly with warm soapy water and store indoors.
Flame Side Burner Use (if equipped): The side burner can be used like any stove top burner, for gravies, soups etc. For best performance, the gas grill should be located with the side burner protected from the wind. The recommended pan diameter is 60mm to 220mm.

WARNING! Never grill food directly on the side burner grate. It is designed for use with pots and pans only.

WARNING! Do not close the side burner lid while it is operating or hot. WARNING! Do not use side burner to deep fry foods as cooking with oil can create a dangerous situation.
Maintenance / Cleaning Instructions
We recommend this gas grill be thoroughly inspected and serviced annually by a qualified service person.
At all times keep the gas grill area free from combustible materials, gasoline and other flammable vapors and liquids. Do not obstruct the flow of ventilation and combustion air. Keep the cylinder enclosure ventilation openings (located on the cart sides and at the front and back of the bottom shelf) free and clear from debris.
WARNING! Always wear protective gloves and safety glasses when servicing your grill.
WARNING! To avoid the possibility of burns, maintenance should be done only when the grill is cool. Avoid unprotected contact with hot surfaces. Ensure all burners are turned off. Clean grill in an area where cleaning solutions will not harm decks, lawns, or patios. Do not use oven cleaner to clean any part of this gas grill. Do not use a self-cleaning oven to clean cooking grids or any other parts of the gas grill. Barbecue sauce and salt can be corrosive and will cause rapid deterioration of the gas grill components unless cleaned regularly.
Note: Stainless steel tends to oxidize or stain in the presence of chlorides and sulfides, particularly in coastal areas and other harsh environments, such as the warm, highly humid atmosphere around pools and hot tubs. These stains could be perceived as rust, but can be easily removed or prevented. To provide stain prevention and removal, wash all stainless steel surfaces every 3-4 weeks or as often as required with fresh water and/or stainless steel cleaner.
WARNING! Turn off the gas at the source and disconnect the unit before servicing. To avoid the possibility of burns, maintenance should be done only when the grill is cool. A leak test must be performed annually and whenever any component of the gas train is replaced or gas smell is present.
Grids And Warming Rack: The grids and warming rack are best cleaned with a brass wire brush during the pre-heating period. Steel wool can be used for stubborn stains. It is normal that stainless grids (if equipped) will discolor permanently from regular usage due to the high temperature of the cooking surface.
Cast Iron Cooking Grids: The cast iron cooking grids supplied with your new grill offer superior heat retention and distribution. By regularly seasoning your grids you are adding a protective coating, which will aid in resisting corrosion and increase your grids non-stick capabilities.
First Time Use: Wash the cooking grids by hand with mild dish soap and water to remove any residue from the manufacturing process (never wash in a dish washer). Rinse thoroughly with hot water and dry completely with a soft cloth. This is important to avoid moisture from entering the cast iron.
Seasoning: Using a soft cloth, spread VEGETABLE SHORTENING over the entire grid surface ensuring all grooves and corners are covered. Do not use salted fats such as butter or margarine. Pre-heat your grill for 15 minutes, then place the seasoned cooking grids in the grill. Turn the burner control knobs to medium with the lid closed. Allow the cooking grids to heat for approximately one-half hour. Turn all the burners to the "OFF" position and turn the gas off at the source. Let the cooking grids stand until cool. This procedure should be repeated several times throughout the season, although it is not required for daily use (follow daily usage procedure below).
Daily Usage: Before pre-heating, and cleaning with a brass wire grill brush, coat the entire top surface of the cooking grids with VEGETABLE SHORTENING. Pre-heat the grill and then brush away any unwanted residue with a brass wire brush.
Stainless Steel Cooking Grids: (upgrade kit available - see replacement parts list). Stainless steel cooking grids are durable and corrosion resistant. They require less seasoning and maintenance than cast iron cooking grids. It is recommended that you follow the daily usage procedure listed above although you may find pre-heating and cleaning your grids with a wire brush is sufficient for your grilling needs.
Control Panel: The control panel text is printed directly on the stainless steel and with proper maintenance will remain dark and legible. To clean the panel, use only warm soapy water or stainless steel cleaner available from your Napoleon dealer. Never apply abrasive cleaners on any stainless surfaces, especially the printed portion of the control panel or the printing will gradually rub off.
Cleaning Inside The Gas Grill: Remove the cooking grids. Use a brass wire brush to clean loose debris from the casting sides and underneath the lid. Scrape the sear plates with a putty knife or scraper, and use a wire brush to remove the ash. Remove the sear plates and brush debris from the burners with the brass wire brush. Sweep all debris from inside the gas grill into the drip pan.

Lights: To remove the lens from the light housing, insert a flat screwdriver tip between the lens and the housing and rock it gently. Do not touch the halogen bulb. The oil from your fingertips will reduce the life of the bulb. To clean the lens, first soak it in hot soapy water, then clean with a rag and non abrasive cleaner. To reinstall the lens, simply snap it back into the housing.
WARNING! Accumulated grease is a fire hazard.
Drip Pan: Clean the drip pan frequently (every 4 – 5 uses or as often as required) to avoid grease buildup. Grease and excess drippings pass through to the drip pan, located beneath the gas grill and accumulate in the disposable grease tray below the drip pan. To access the disposable grease tray or to clean the drip pan, slide the drip pan free of the grill. Never line the drip pan with aluminum foil, sand or any other material as this could prevent the grease from flowing properly. The pan should be scraped out with a putty knife or scraper. Replace the disposable grease tray every 2 – 4 weeks, depending on gas grill usage. For supplies, see your Napoleon Gas Grill dealer.
Cleaning The Outer Grill Surface: Do not use abrasive cleaners or steel wool on any painted, porcelain or stainless steel parts of your Napoleon Grill. Doing so will scratch the finish. Exterior grill surfaces should be cleaned with warm soapy water while the metal is still warm to the touch. To clean stainless surfaces, use a stainless steel or a non-abrasive cleaner. Always wipe in the direction of the grain. Over time, stainless steel parts discolor when heated, usually to a golden or brown hue. This discoloration is normal and does not affect the performance of the grill. Porcelain enamel components must be handled with additional care. The baked-on enamel finish is glass-like, and will chip if struck. Touch-up enamel is available from your Napoleon Grill dealer.

WARNING! Hose: Check for abrasions, melting, cuts, and cracks in the hose. If any of these conditions exist, do not use the gas grill. Have the part replaced by your Napoleon Gas Grill dealer or qualified gas installer.
Tube Burner: The burners are made from heavy wall 304 stainless steel, but extreme heat and a corrosive environment can cause surface corrosion to occur. This can be removed with a brass wire brush.

CAUTION! Beware of Spiders.
Spiders and insects are attracted to the smell of propane and natural gas. The burner is equipped with an insect screen on the air shutter, which reduces the likelihood of insects building nests inside the burner but does not entirely eliminate the problem. A nest or web can cause the burner to burn with a soft yellow or orange flame or cause a fire (flashback) at the air shutter beneath the control panel. To clean the inside of the burner, it must be removed from the gas grill: Remove the screw that attaches the burner to the back wall. Slide the burner back and upwards to remove. Cleaning: Use a flexible venturi tube brush to clean the inside of the burner. Shake any loose debris from the burner through the gas inlet. Check the burner ports and valve orifices for blockages. Burner ports can close over time due to cooking debris and corrosion, use an opened paperclip or the supplied port maintenance bit to clean them. Drill out blocked ports using this drill bit in a small cordless drill. The ports are easier to clean if the burner is removed from the grill, but it can also be done with the burner installed. Do not flex the drill bit when drilling the ports, as this will cause the drill bit to break. This drill is for burner ports only, not for the brass orifices (jets) which regulate the flow into the burner. Take care not to enlarge the holes. Ensure the insect screen is clean, tight, and free of any lint or other debris.
Reinstallation: Reverse the procedure to reinstall the burner. Check that the valve enters the burner when installing.

WARNING! When reinstalling the burner after cleaning it is very important that the valve/orifice enters the burner tube before lighting your gas grill. If the valve is not inside the burner tube a fire or explosion could occur.

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Mechanical assembly diagram showing a cylindrical component with internal components and mounting brackets (no text or symbols visible)Aluminum Castings: Clean castings periodically with warm soapy water. Aluminum will not rust, but high temperatures and weathering can cause oxidation to occur on aluminum surfaces. This appears as white spots on the castings. To refinish these areas, clean first and sand lightly with fine sandpaper. Wipe the surface to remove any residue and paint with high temperature barbecue paint. Protect surrounding areas from over-spray. Follow the manufacture's directions for curing.
Troubleshooting
| Problem Possible Causes Solution | ||
| Low heat / Low flame when valve turned to high. | For propane - improper lighting procedure.For natural gas - undersized supply line.For both gases - improper preheating. | Ensure lighting procedure is followed carefully. All gas grill valves must be in the off position when the tank valve is turned on. Turn tank on slowly to allow pressure to equalize. See lighting instructions.Pipe must be sized according to installation code.Preheat grill with both main burners on high for 10 to 15 minutes. |
| Excessive flare-ups/uneven heat. | Improper preheating.Excessive grease and ash build on sear plates and in drip pan. | Preheat grill with both main burners on high for 10 to 15 minutes.Clean sear plates and drip pan regularly. Do not line pan with aluminum foil. Refer to cleaning instructions. |
| Burners burn with yellow flame, accompanied by the smell of gas. | Possible spider web or other debris, or improper air shutter adjustment. | Thoroughly clean burner by removing. See general maintenance instructions. |
| Humming regulator. Normal occurrence on hot days. This is not a defect. | It is caused by internal vibrations in the regulator and does not affect the performance or safety of the gas grill.Humming regulators will not be replaced. | |
| Burners will not cross light each other. | Plugged ports at back of burner. Clean burner ports. See burner maintenance instructions. | |
| “Paint” appears to be peeling inside lid or hood. | Grease build-up on inside surfaces. This is not a defect. The finish on the lid and hood is porcelain, and will not peel. The peeling is caused by hardened grease, which dries into paint-like shards, that flake off. Regular cleaning will prevent this. See cleaning instructions. | |
KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY.
Ordering Replacement Parts
Warranty Information
MODEL:
DATE OF PURCHASE: ____
SERIAL NUMBER:
(Record information here for easy reference)
Before contacting the Customer Care Department, check the NAC Website for more extensive cleaning, maintenance, troubleshooting and parts replacement instructions at www.napoleongrills.com. Contact the factory directly for replacement parts and warranty claims. Our Customer Care Department is available between 9 AM and 5 PM (Eastern Standard Time) at 1-866-820-8686 or fax at 1-705-727-4282. To process a claim, we must be provided with the following information:
- Model and serial number of the unit.
- Part number and description.
- A concise description of the problem ('broken' is not sufficient).
- Proof of purchase (photocopy of the invoice).
In some cases the Customer Care Representative could request to have the parts returned to the factory for inspection before providing replacement parts. These parts must be shipped prepaid to the attention of the Customer Care Department with the following information enclosed:
- Model and serial number of the unit.
- A concise description of the problem ('broken' is not sufficient).
- Proof of purchase (photocopy of the invoice).
- Return Authorization Number - provided by the Customer Care Representative.
Before contacting customer care, please note that the following items are not covered by the warranty:
• Costs for transportation, brokerage or export duties.
• Labor costs for removal and reinstallation.
• Costs for service calls to diagnose problems.
• Discoloration of stainless steel parts.
- Part failure due to lack of cleaning and maintenance, or use of improper cleaners (oven cleaner).
CAUTION! During unpacking and assembly we recommended you wear work gloves and safety glasses for your protection. Although we make every effort to make the assembly process as problem free and safe as possible, it is characteristic of fabricated steel parts that the edges and corners might be sharp and could cause cuts if handled incorrectly.
Getting Started
- Remove all cart panels, hardware, and grill head from carton. Raise lid and remove any components packed inside. Use the parts list to ensure all necessary parts are included.
- Do not destroy packaging until the grill has been fully assembled and operates to your satisfaction.
- Assemble the grill where it is to be used, lay down cardboard or a towel to protect parts from being lost or damaged while assembling.
- Most stainless steel parts are supplied with a protective plastic coating that must be removed prior to using grill.
- Follow all instructions in the order that they are laid out in this manual.
- Two people are required to lift the grill head onto the assembled cart.
If you have any questions about assembly or grill operation, or if there are damaged or missing parts please call our Customer Care Department at 1-866-820-8686 between 9 AM and 5 PM (Eastern Standard Time).
TOOLS REQUIRED FOR ASSEMBLY (tools not included)
3/8" (10mm)
Wrench, ratchet or driver

Flat and Philips screwdrivers

Pliers

Hammer

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Mechanical assembly diagram showing a cylindrical component with internal components and mounting brackets (no text or symbols visible)Guide De Dépannage
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APPLY SERIAL NUMBER LABEL FROM CARTON Serial No. XXXXXXXX000009 MODEL NO.
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BITTE SORGFÄLTIG AUFBEWAHREN 325, 325SB
GEFAH R
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Mechanical assembly diagram showing pipe connection and internal components (no visible text or symbols)3/8" and 5/8" schraubenschlüssel oder ring-maulschlüssel

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3D mechanical assembly diagram showing a bracket with a valve and two wrenches attached (no text or symbols)
6 x 2570-0027 (1/4-20 x 3/8")

3/8"(10mm)

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Diagram showing a cart with wheels and two labeled panels, one marked with 'LEFT' and warning symbol
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9 x N570-0042 (#10-24 x 3/8")
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3D technical illustration of a two-bar industrial machine with wheels and ventilation slots, showing internal components and a warning symbol (no text or labels present)
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4 x N570-0042 (10-24 x 3/8")
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3D technical illustration of a cabinet frame with ventilation grilles and mounting holes (no text or symbols)
4 x N570-0042 (10-24 x 3/8")


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Technical line drawing of a cabinet or enclosure with ventilation grilles and doorways (no text or symbols)
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4 x Z570-0027 (1/4-20 X 3/8") 3/8"(10mm)WARNING! Propane Only - To avoid assembly difficulties, prior to mounting the grill head, remove zip tie holding regulator. This was installed at the factory to protect the regulator hose during shipping and is no longer required. (Take care when removing the tie not to damage the hose). Ensure the regulator hose does not become pinched between the grill head and the cart.
Two people are required for this step.
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2x Z570-0027 (1/4-20 X 3/8") 2 x N105-0015 N105-0011 3/8"(10mm)
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3D rendering of a mechanical component with a circular base and mounting bracket (no text or symbols visible)
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Push down and engage top pin. Poussez vers le bas et d'engager broches supérieures. Die Seitenablage leicht niederdrücken und einrasten lassen.www.napoleongrills.com

WARNING! Do not over bend.
325SB MODEL

Fit the orifice into the burner tube and secure with the hose retainer clip supplied. Attach the wire from the manifold to the side burner electrode.

1 x N160-0023
325SB MODÈLE

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Mechanical assembly diagram showing pipe connection and motion arrows (no text or symbols)
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Mechanical assembly diagram showing a pipe with attached black and white components (no text or symbols visible)
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3D rendering of a Trilium Phoenix electric grill with internal compartments and mounting bracket (no text or symbols)
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Technical illustration of a portable gas stove with three views of its internal structure (no text or symbols present)
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Technical diagram showing a mechanical assembly with an inset magnified view of a component being installed, including labeled parts and directional arrows.
2 x N570-0042 (#10-24 x 3/8")


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Technical illustration of a gas stove with control panel and door (no text or symbols)
x1
N640-0001

N640-0004

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Diagram of a vehicle chassis with wheels, a belt, and a handle (no text or symbols)
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3D rendering of a gas cylinder inside a control panel, showing internal tubing and no visible text or symbols.
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Circular cropped image showing a black textured band on white fabric, with a warning symbol in the corner (no text or symbols on the band itself)All cylinders 7kg or larger must be placed outside the enclosure (under the right side shelf) on level ground. The hose assembly must be routed through the knock out hole in the right side panel.
Leak Testing Instructions





WARNING! A leak test must be performed annually and each time a cylinder is hooked up or if a part of the gas system is replaced.
WARNING! Never use an open flame to check for gas leaks. Be certain no sparks or open flames are in the area while you check for leaks. Sparks or open flames will result in a fire or explosion, damage to property, serious bodily injury, or death.
Leak testing: This must be done before initial use, annually, and whenever any gas components are replaced or serviced. Do not smoke while performing this test, and remove all sources of ignition. See Leak Testing Diagram for areas to check. Turn all burner controls to the off position. Turn gas supply valve on.
Brush a half-and-half solution of liquid soap and water onto all joints and connections of the regulator, hose, manifolds and valves.
Bubbles will indicate a gas leak. Either tighten the loose joint or have the part replaced with one recommended by the Napoleon Customer Care department and have the grill inspected by a certified gas installer. If the leak cannot be stopped, immediately shut off the gas supply, disconnect it, and have the grill inspected by a certified gas installer or dealer. Do not use the grill until the leak has been corrected.

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3D technical illustration of a gas cylinder inside a chamber with an attached piping and a small bowl nearby (no text or symbols)All cylinders 7kg or larger must be placed outside the enclosure (under the right side shelf) on level ground. The hose assembly must be routed through the knock out hole in the right side panel.