SentrySafe DSW5840 - Safe

DSW5840 - Safe SentrySafe - Free user manual and instructions

Find the device manual for free DSW5840 SentrySafe in PDF.

📄 12 pages English EN Download 💬 AI Question 11 questions ⚙️ Specs
Notice SentrySafe DSW5840 - page 2
View the manual : Français FR English EN Español ES
Pick your language and provide your email: we'll send you a specifically translated version.
Product Type Safe
Brand SentrySafe
Model DSW5840
Power Supply 4 AAA batteries (not included) for electronic lock
Opening Methods Electronic code lock, mechanical combination lock, key lock
Code Capacity Permanent factory code, 1 user code (for basic model) or 1 manager code and up to 6 user codes (for advanced model)
Fire Protection Up to 2 hours at 1850°F (1010°C) depending on model, interior stays below 350°F (177°C)
Water Resistance ETL tested: 8 inches (20.32 cm) of water for 24 hours (if equipped with water-resistant seal)
Locking Locks by turning dial or pushing key lock; handle must be in horizontal position
Floor Installation Can be bolted to floor using optional kit (2 lag bolts, 2 washers, 2 masonry anchors included in some models)
Maintenance Replace batteries when yellow light turns on; clean with a soft cloth
Warranty Manufacturer warranty – registration required at www.sentrysafe.com
Audible and Visual Indicators Red LED (error), green LED (valid code), yellow LED (low battery); audible beeps
Storage Recommendations Do not store jewelry, hard drives, cassettes, photo negatives; use airtight boxes for sensitive items

Frequently Asked Questions - DSW5840 SentrySafe

How to open the safe for the first time?
Keep the door open. Insert the batteries (4 AAA for basic model, 4 AA for advanced model). Remove the screw on the lock housing if present, turn the electronic lock housing to the 2 o'clock position, then remove it. Place the batteries, put the housing back at 12 o'clock. Turn the key if necessary. Enter the factory code (5 digits printed on the first page of the manual). The green light turns on, turn the handle down within 4 seconds.
How to program a user code?
Press the Prog (programming) button once, enter the factory code (5 digits), then enter your user code (5 digits). To delete: press Prog, enter the factory code twice. Note: only one user code is allowed on the basic model.
How to program a manager code and user codes (advanced model)?
For the manager code: press Prog/Enter, enter the factory code, then press Prog/Enter. Enter a code of 4 to 8 digits, then Prog/Enter. For user codes: press Prog/Enter twice, enter the manager code, then Prog/Enter. Use the << or >> arrows to select an empty slot, enter a code of 4 to 8 digits and confirm with Prog/Enter. Up to 6 user codes.
What to do if I forgot my combination or lost my keys?
Contact SentrySafe customer service via www.sentrysafe.com. You will need the safe's serial number (located next to the door hinge). They can provide a replacement combination or keys.
How to replace the batteries?
When the yellow light turns on, replace the batteries. Open the door, remove the screw on the lock housing if present, turn the housing to the 2 o'clock position, remove it, replace the 4 AAA (or AA depending on model) batteries with new ones, put the housing back at 12 o'clock. Codes are not erased during replacement.
The safe does not open despite the correct code, what to do?
Check that the handle is fully turned UP to the horizontal position before entering the code. Ensure batteries are in good condition. If equipped with a key lock, insert the key and turn it to unlock the cylinder. If the problem persists, wait for the delay mode (2 minutes) to end after three incorrect codes. Contact customer service if needed.
Can I secure the safe to the floor?
Yes, an optional bolting kit may be included. Turn the safe on its right side (hinges horizontal). Open the door, drill 7/16 inch (11 mm) holes in the recesses under the safe. Mark the floor, drill holes (wood: 9/32 inch, 64 mm deep; masonry: 3/8 inch, with anchors). Fasten with provided lag bolts and washers.
Which items should not be stored in this safe?
Do not store jewelry, as interior temperature can reach 350°F (177°C) in a fire, which would damage jewelry. Do not place hard drives, CDs, DVDs, audio/video cassettes, or photo negatives, as the safe is not designed to protect data media. Use specific SentrySafe Fire-Safe products.
How to interpret the light signals?
Red LED + three beeps: error (wrong sequence, invalid code, or 5-second timeout). Green LED: valid code, you have 4 seconds to open. Yellow LED: low battery, replace them. After three invalid codes, delay mode activates (red LED steady for 2 minutes).
How to open the safe with the combination lock?
Ensure the handle is in the horizontal position. Insert the key if necessary and turn. Set the dial to zero. For a 3-digit combination: turn the dial left passing zero three times, stop on the first number. Turn right passing the second number twice, stop. Turn left passing the third number once, stop. For 4 digits: pass zero four times, then follow a similar sequence indicated in the manual.

User questions about DSW5840 SentrySafe

1 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

How to reposition the bolts of the DSW5840 when the door is open?
Frequently Asked Questions - 29 j
Response Notice-Facile

If the bolts of the DSW5840 do not fit properly when the door is open, first check the alignment between the safe and the floor holes.

Correct installation procedure

According to the manual, the installation of the fixing bolts is done as follows:

  • The safe must be positioned on its right side, with the horizontal hinges to access the feet
  • Drill holes through the indentations of the feet (not through the back) with a 7/16 inch (11 mm) drill
  • The holes must be perpendicular to the bottom of the safe

Reasons for bolt blockage

If the bolts do not fit:

  • Lack of alignment - Ensure that the safe is resting flat and that the indentations of the feet are directly above the floor holes
  • Misaligned bolts - A slight offset completely blocks insertion. You may need to slightly tilt the safe to realign it
  • Inaccurate floor hole - Make sure that the floor holes match the required dimensions (9/32 inch for wood, 3/8 inch for concrete)

Solution: With the door open, visually check that each foot aligns perfectly with its hole before inserting the bolts. A simple lateral rocking of the safe is often enough to correct the offset.

Respond (be the first)

Download the instructions for your Safe in PDF format for free! Find your manual DSW5840 - SentrySafe and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. DSW5840 by SentrySafe.

USER MANUAL DSW5840 SentrySafe

OWNERS MANUAL Fire-Safe Safes

TABLE OF CONTENTS

Combination lock 1
Basic electronic lock 1-2
Advanced electronic lock 2
Floor mount 3
First class customer care 3
Testing. 4

MANUEL DU PROPRIÉTAIRE Coffres-forts Fire-Safe® TABLE DES MATIÈRES

Vetrou a combinaison
Verrou electronic de base 5-6
Verrou electronique avance. 6-7
Installation au sol 7
Service clientele de premiere classe ....7
Essai 8

If you experience any problems or challenges with your safe, please contact us. Many issues can be resolved quickly without the product being returned.

...IMPORTANT...

Key No. (Not All Models)

Congratulations on your purchase of a Sentry® Safe product. Sentry® is the world's leader in

fi realwterresistant and security storage. This guide describes how to easily set up your safe.

2

Gain entry with the basic electronic lock

1

Gain entry with the combination lock

Opening your safe for the first time (keep door open during setup):

The handle should be all of the way UP, in the horizontal position before attempting to dial out safe.

Testing your combination: Your safe's combination is printed on the front of this owner's manual. You will have a 3-number or 4-number combination depending upon the model purchased.

3-NUMBER COMBINATION (Cannot be changed)

  1. To unlock and open

Before dialing your combination, simply insert the key (if equipped) in the lock and turn until the plunger pops out. Remove key.

NOTE: The safe will lock if key lock cylinder is pressed in with or without key.

A. Start the dial at zero.

B. Turn the dial to the left. Make sure ZERO passes the pointer at least THREE times. Then stop at the first number of your combination.

SentrySafe DSW5840 - 3-NUMBER COMBINATION (Cannot be changed) - 1

SECOND time you reach the second number of your combination.

SentrySafe DSW5840 - 3-NUMBER COMBINATION (Cannot be changed) - 2

D. 10min turn the dial to the left. Stop the first time the pointer reaches the third number of your combination.

2. To close and lock

You can relock the safe in two ways. With the door closed, depress the key lock (if equipped) with your finger, or spin the combination dial one full turn. For greatest security, do both. (Make sure the door handle is in the horizontal position.)

4-NUMBER COMBINATION

(Cannot be changed)

  1. To unlock and open

Before dialing your combination, simply insert the key (if equipped) in the lock and turn until the plunger pops out. Remove key.

A. Point the dial to zero.

SentrySafe DSW5840 - 4-NUMBER COMBINATION - 1

SentrySafe DSW5840 - 4-NUMBER COMBINATION - 2

time you reach the second number of your combination.

SentrySafe DSW5840 - 4-NUMBER COMBINATION - 3

SentrySafe DSW5840 - 4-NUMBER COMBINATION - 4

time you reach the last number of your combination.

2. To close and lock

You can relock the safe in two ways. With the door closed, depress the key lock (if equipped) with your finger, or spin the combination dial one full turn. For greatest security, do both. (Make sure the door handle is in the horizontal position.)

SentrySafe DSW5840 - To close and lock - 1

The handle should be all of the way UP, in the horizontal position before attempting to open safe.

SentrySafe DSW5840 - To close and lock - 2

your safe for the fi st time (keep door open during setup):

  1. Remove and discard the screw (if equipped) at the base of the lock case.
  2. Turn the electronic lock case to the right (clockwise), from 12 o'clock to 2 o'clock, and remove.

  3. Insert 4 new AA batteries (not included) to power this lock.

  4. Replace the electronic lock case and turn to the left (to 12 o'clock) to reassemble.

NOTE: The yellow LED will light when the batteries need to be replaced.

  1. Turn the key (if your safe is equipped with a key lock) to the right so the lock cylinder pops out.
  2. Enter the factory code (printed on the first page of this guide). When the green light appears, you have four seconds to turn the handle down to open. Try this several times before proceeding to the next step.

To unlock safe:

Enter the 5-digit factory code, a pre-programmed user code, or a pre-programmed user pin (programming instructions to follow). When the green LED lights you have 4 seconds to turn the handle and open the safe.

To lock safe:

Close the door and return the handle to the horizontal position. For greatest security, depress the key lock (if equipped) with your finger.

NOTE: If your unit is equipped with a water-resistant gasket additional pressure to the left corner of the door may be required before the handle can be returned to the horizontal position.

Access codes

There are 3 possible ways to unlock and access the safe:

1. Factory code

(Found on the first page of this guide) You can always open the safe by entering the pre-set 5-digit factory code. This code cannot be deleted.

2. User code

If you prefer to employ your own code, you can program the safe to open using a 5-digit user code of your choice.

3. User pin

If you wish to give someone else temporary access to the safe, you can program a 5-digit user pin that can later be erased.

Programming the user code

NOTE: One (1) user code is allowed.

To add:

  1. Press the Prog key, then enter the 5-digit factory code.
  2. Enter the 5-digit user code of your choice.

To delete:

  1. Press the Prog key.
  2. Enter the 5-digit factory code twice.

Programming user pin

NOTE: One (1) user pin is allowed.

To add:

  1. Press the Prog key 2 times.
  2. Enter your 5-digit user code.

  3. Enter the 5-digit user pin of your choice.

To delete:

  1. Press the Prog key 2 times.
  2. Enter your 5-digit user code.

  3. Enter 0, 0, 0, 0, 0

NOTE: If your safe does not appear to be working, please check batteries before calling Scentory Customer Care.

2

Gain entry with basic electronic lock cont.

3

Gain entry with advanced electronic lock cont.

Signals

Your electronic-lock safe communicates by means of several audio/visual signals.

Red (Error) LED + three beeps indicates one of the following:

  1. You have pressed Program key out of sequence.
  2. You have entered an invalid code or user pin.
  3. You have let 5 seconds or more elapse between key presses.
  4. Lights after three consecutive invalid codes are input (2-minute delay mode).

Green LED only:

  1. Comes ON after you enter a valid code and remains lit during the 4-second period in which the safe can be opened.
  2. Comes ON in the Programming mode and remains it until you have finished entering a 5-digit code.

Yellow LED only:

  1. Comes ON when the batteries need to be replaced.

3

Gain entry with advanced electronic lock

SentrySafe DSW5840 - Gain entry with advanced electronic lock - 1

Opening your safe for the first time (keep door open during setup):

  1. Remove and discard the screw (if equipped) at the base of the lock case.

SentrySafe DSW5840 - Opening your safe for the first time (keep door open during setup): - 1

  1. Turn the electronic lock case to the right (clockwise), from 12 o'clock to 2 o'clock, and remove.
  2. Insert 4 new AA batteries (not included) to power this lock.

  3. Replace the electronic lock case and turn to the left (to 12 o'clock) to reassemble.

  4. Turn the key (if your safe is equipped with a key lock) to the right so that the lock cylinder pops out.

  5. Enter the factory code (printed on the first page of this guide), then press the Prog/Enter key. When the unlocked padlock icon ( ) appears, you have four seconds to turn the handle down to open. Try this several times before proceeding to the next step.

To unlock safe:

Enter the 5-digit factory code, a pre-programmed manager code, or a pre-programmed user code (programming instructions to follow), then press the Prog/Enter key. When the unlocked padlock icon ( ) appears, you have four seconds to turn the handle down to open.

To lock safe:

Close the door and return the handle to the horizontal position. For greatest security, depress the key lock (if equipped) with your finger.
NOTE: If your unit is equipped with a water-resistant gasket. Additional pressure to the left corner of the door may be required before the handle can be returned to the horizontal position.

Battery replacement

The battery icon (C) will light when the batteries need to be replaced. No codes are erased when old batteries are removed for replacement. See "Opening your safe for the first time".

NOTE: If your safe does not appear to be working, please check batteries before calling Sentry Customer Care.

Icon identificaiton

ERR (Error) indicates one of the following:
1. You have pressed Program key out of set
2. You have entered an invalid code.
3. You have let 5 seconds or more elapse between key presses.
4. You have pressed a key while in delay mode.

PRO (Program) Lights after pressing the Program key and stays lit while programming a manager or user code.

Delay Mode) Lights after three consecutive invalid codes are input and stays lit curing the 2-minute delay mode.

Access codes

There are 3 possible ways to unlock and access the safe:
NOTE: Maintain a record of the factory code, user and manager codes, and store them in a secure location other than in this safe.

1. Factory code

(Found on the first page of this guide) You can always open the safe by entering the pre-set 5-digit factory code. This code cannot be deleted.

2. Manager code

If you prefer to employ your own code, you can program the safe to open to a 4-8 digit manager code of your choice.

3. User code

If you wish to give someone else temporary access to the safe, you can program a 4-8 digit user code that can later be erased.
NOTE: Remember, once you have decided on your access codes, open the unit fi rst then test it with the door open. All zeros is an invalid code.

Programming the manager code

NOTE: One (1) manager code is allowed.

To add:

  1. Press the Prog/Enter key, then enter the 5-digit factory code and then press the Prog/Enter key.
  2. An empty lit box icon means no manager code is programmed. A boxed lighted *icon means a manager code is programmed.

  3. Enter a 4 to 8 digit code and press the Progi
    Enter key to finish programming the code into
    the unit.

To delete:

  1. Press the Prog/Enter key, then enter the 5-digit factory code and then press the Prog/Enter key.
  2. A boxed lighted * icon indicates there is a code programmed and can be deleted.
  3. Press 0, 0, 0, 0, then the Prog/Enter key to delete the manager code. (0, 0, 0, 0, Prog Enter).

NOTE: To return to the beginning when programming a manager or user code, wait 5 seconds and the lock will time-out. You may then start over.

Programming user code

NOTE: Six (6) user codes are allowed.

To add:

  1. Press the Prog/Enter key 2 times, enter the manager code and then press the Prog/Enter key.
  2. Use the << or >> to scroll between the lighted boxes. An empty box icon () means it is available for a code entry; a boxed lighted *icon () means it is being used.
  3. Enter a 4 to 8 digit code in the selected position and press the Prog/Enter key to finish.

To delete:

  1. Press the Prog/Enter key 2 times, enter the manager code and then press the Prog/Enter key.
  2. Use the << or >> to scroll to the boxed lighted icon (B) to be removed.
  3. Press 0, 0, 0, 0, then the Prog/Enter key to delete the selected user. (0, 0, 0, Prog/Enter). NOTE: To turn the beeper on or off, press the 0 key and then the Prog/Enter key. (0, Prog/Enter).

Floor Mount (optional)

Sentry Safe First-Class Customer Care

SentrySafe DSW5840 - Sentry Safe First-Class Customer Care - 1

SentrySafe DSW5840 - Sentry Safe First-Class Customer Care - 2

Optional kit (Fig. A) contains (included on select models only):

(2) Lag screws
(2) Washers
(2) Masonary anchors
Tools needed for floor mounting:
- Drill
Wrench
- 7/16* (11.0 mm) drill bit

Wood anchoring:

932" (7.2 mm)

Masonry anchoring:

38"(9.50mm)drill bit

Instructions:

  1. Tip the safe onto its right side. (Door hinges horizontal with the floor.)
  2. Unlock the safe and open the door.
  3. Look on the bottom of the safe for two indentations on the feet in opposite corners. Using the 7/16" (11.0 mm) bit, drill a hole through each indentation perpendicular to the bottom of the safe (Fig. B). Do not drill from any location inside the safe.
  4. Close the door and tie the safe upright. Place it where desired and reopen the door.
  5. Use a screw or drill bit to mark the floor through both holes. (Fig. C)
  6. Move the safe aside to clear both marked spots for drilling.
  7. Drill into the floor:

A. For wood: Using the wood drill bit, drill a hole 2-1/2" (64 mm) deep in each marked spot. (Fig. D)

B. For masonry: Using the masonry bit, drill a hole 2-1/2" (64 mm) deep in each marked spot. (Fig. D) Install a masonry anchor in each hole.

  1. Replace the safe in the desired position, with the holes in the safe aligned with

those in the floor.

  1. Securing the sale:

A. For wood: Pass each lag screw through a washer, then through the safe and into a hole. Tighten with the wrench. (Fig. E)

B. For masonry: Pass each lag screw through a washer, then through the safe and into a masonry anchor. Tighten with the wrench. (Fig. 1)

NOTE: Drill holes through feet only, not through the back or sides. Bolting/unbolting of the unit is at the consumer expense and discretion. Sentry Group is not responsible for any costs incurred if the unit is to be replaced.

If you lose your combination keys or need accessories, we can help! Visit our website at www.sentrysafe.com

SentrySafe DSW5840 - If you lose your combination keys or need accessories, we can help! Visit our website at www.sentrysafe.com - 1

Please note: Your safe's serial number is required to obtain replacement combination keys. The serial number can be found near the door hinge as shown or at the beginning of this guide.

Troubleshooting

If electronics are not functioning, replace batteries first (behind electronic lock case) as described in step one of this guide.
If electronics are functioning and you cannot get into safe:

  • Pull handle up

Follow instructions for opening your lock type.
- You must use both the key (if equipped) and the electronic code to open the safe if the key lock cylinder is pushed in.

Delay mode

Enter's a two-minute delay mode after an invalid code has been entered three consecutive times. In this mode, the lock can not be activated and any key entry will generate an ERROR signal.

Registration: To be eligible for warranty coverage, the original purchaser must register the product online at www.sentrysafe.com or complete and return to Sentry Group the enclosed registration card.

SentrySafe DSW5840 - Delay mode - 1
WARNING

This product is not intended for the use of children. The product has been used in many countries, other workgroups, contamination studies, and in research. It should not be used in this unit.

SentrySafe DSW5840 - Delay mode - 2

DO NOT store delicate

Sensu safe products which offer fire protection have a provisional indication that the product is in use. In addition to the Sensu safe advanced safes close to fire, other water resistance, which may also cause moisture to accumulate inside your safety the evacuee packet included in your safe curing shipment, should be left in your safety DO 100 DISCERD II. It is intended to help absorb moisture which may

accumulate inside your safe. Please open your unit periodically to avoid moisture accumulation.
If you choose to store delicate items such as jewelry with working parts, watches, stamps, or photos in your safe, we recommend pulling them in an air tight container prior to placing them in the safe for storage.
NOTE: Survey Group will not be responsible for any damage or loss of items placed in the unit due to moisture.

measure which the UI classification performance standard indicated guarantees. Therefore, DCI must state years in year Serial/Serial product.

SentrySafe DSW5840 - Delay mode - 3

WARNING

No computer disks, audio-visual media or photo negatives. This product is not intended to protect computer floppy or diskettes, cartridges and tapes, audio or video cassettes or photocopies, or for real-time storage of these materials, ask your email for the Sertansys Fine-Sale Media storage products.

Rigorous testing ensures this product meets our specific cations

FIRE FEU FUEDOFire EnduranceExplosion HazardFire ImpactData Protection
1-Hour ModelscUL us Subjected to temperatures up to 1700°F (927°C) for duration of 1-hour, the safe interior will remain below 350°F (177°C). This enables your safe to withstand even high temperature exposure, as the hottest part of a fire moves through a building.cUL us Subjected to flash fire in a 2000°F (1093°C) furnace for 30 minutes, the unit will not explode or rupture.cUL us After being heated to 1550°F (843°C) the safe is dropped 15 feet onto rubble, then cooled, inverted and reheated to 1550°F (843°C) for 30 minutes.1-hour fire protection of CD's, DVD's, memory sticks, and USB drives up to 1700°F (927°C).
1-hour 2.0 Cu. Ft. ModelscUL us Subjected to temperatures up to 1700°F (927°C) for duration of 1-hour, the safe interior will remain below 350°F (177°C). This enables your safe to withstand even high temperature exposure, as the hottest part of a fire moves through a building.cUL us Subjected to flash fire in a 2000°F (1093°C) furnace for 30minutes, the unit will not explode or rupture.cUL us After being heated to 1550°F (843°C) the safe is dropped 30 feet onto rubble, then cooled, inverted and reheated to 1550°F (843°C) for 30 minutes.1-hour fire protection of CD's, DVD's, memory sticks, and USB drives up to 1700°F (927°C).
2-Hour ModelscUL us Subjected to temperatures up to 1850°F (1010°C) for duration of 2-hours, the safe interior will remain below 350°F (177°C). This enables your safe to withstand even high temperature exposure, as the hottest part of a fire moves through a building.cUL us Subjected to flash fire in a 2000°F (1093°C) furnace for 30 minutes, the unit will not explode or rupture.cUL us After being heated to 1638°F (892°C), the safe is dropped 30 feet onto rubble, then cooled, inverted and reheated to 1638°F (892°C) for 45 minutes.2-hour fire protection of CD's, DVD's, memory sticks, and USB drives up to 1850°F (1010°C).

SentrySafe DSW5840 - Rigorous testing ensures this product meets our specific cations - 1

ETL Verifi ed Water-Resistance Protection (if equipped)

Tested up to 8 inches of water for up to 24 hours. Note: Maximum allowable leakage is 170 grams.

NOTE: For the gasket to work effectively, the safe door must be closed with the handle fully horizontal. When you move the handle, the compression of the gasket will require slightly more force than you would use with a safe that does not have a gasket.

Pour commencer

Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : SentrySafe

Model : DSW5840

Category : Safe