VVK28R45E0 - Cooker VIVA - Free user manual and instructions
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USER MANUAL VVK28R45E0 VIVA
Environmental protection. 22
Environmentally-friendly disposal. 22
Energy-saving tips. 22
Getting to know your appliance. 23
The control panel. 23
The hotplates 23
Residual heat indicator. 23
Setting the hob 24
Switching the hob on and off 24
Setting a hotplate. 24
Table of cooking times 24
Electronic boil start control. 25
Setting the electronic boil start control. 25
Table of cooking times for electronic boil start control. 26
Tips for the electronic boil start control. 26
Childproof lock 26
Switching the childproof lock on and off 26
Automatic childproof lock 26
Automatic time limit 27
Control panel pause. 27
Basic settings 27
Changing the basic settings. 28
Cleaning and care 28
Ceramic 28
Hob surround. 28
Rectifying faults 29
After-sales service 29
Safety precautions
Please read this manual carefully. Please keep the instruction and installation manual as well as the appliance certificate in a safe place for later use or for subsequent owners.
Check the appliance for damage after unpacking it. Do not connect the appliance if it has been damaged in transport.
Only a licensed professional may connect appliances without plugs. Damage caused by incorrect connection is not covered under warranty.
This appliance is intended for private domestic use and the household environment only. The appliance must only be used for the preparation of food and beverages. The cooking process must be supervised. A short cooking process must be supervised without interruption. Only use the appliance in enclosed spaces.
This appliance is intended for use up to a maximum height of 2000 metres above sea level.
Do not use covers. These can cause accidents, due to overheating, catching fire or materials shattering, for example.
Do not use inappropriate child safety shields or hob guards. These can cause accidents.
This appliance may be used by children over the age of 8 years old and by persons with reduced physical, sensory or mental capabilities or by persons with a lack of experience or knowledge if they are
supervised or are instructed by a person responsible for their safety how to use the appliance safely and have understood the associated hazards.
Children must not play with, on, or around the appliance. Children must not clean the appliance or carry out general maintenance unless they are at least 8 years old and are being supervised.
Keep children below the age of 8 years old at a safe distance from the appliance and power cable.
Risk of fire!
Hot oil and fat can ignite very quickly. Never leave hot fat or oil unattended. Never use water to put out burning oil or fat. Switch off the hotplate. Extinguish flames carefully using a lid, fire blanket or something similar.
The hotplates become very hot. Never place combustible items on the hob. Never place objects on the hob.
The appliance gets hot. Do not keep combustible objects or aerosol cans in drawers directly underneath the hob.
- The hob switches off automatically and can no longer be operated. It may switch on unintentionally at a later point. Switch off the circuit breaker in the fuse box. Contact the after-sales service.
Risk of burns!
The hotplates and surrounding area (particularly the hob surround, if fitted) become very hot. Never touch the hot surfaces. Keep children at a safe distance.
The hotplate heats up but the display does not work. Switch off the circuit breaker in the fuse box. Contact the after-sales service.
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried out by one of our trained after-sales engineers. If the appliance is faulty, unplug the mains plug or switch off the fuse in the fuse box. Contact the after-sales service.
Causes of damage
Caution!
- Rough pot and pan bases scratch the ceramic.
- Avoid boiling pots dry. This may cause damage.
- Never place hot pots or pans on the control panel, the display area or the surround. This may cause damage.
Overview
The following table provides an overview of the most frequent kinds of damage:
- Do not use any high-pressure cleaners or steam cleaners, which can result in an electric shock.
A defective appliance may cause electric shock. Never switch on a defective appliance. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. Contact the after-sales service. - Cracks or fractures in the glass ceramic may cause electric shocks. Switch off the circuit breaker in the fuse box. Contact the after-sales service.
Risk of injury!
Saucepans may suddenly jump due to liquid between the pan base and the hotplate. Always keep the hotplate and saucepan bases dry.
- Damage can occur if hard or pointed objects fall on the hob.
Aluminium foil and plastic containers melt on hot hotplates. Oven protective foil is not suitable for your hob.
Damage Cause Action
| Stains Food spills Remove spills immediately with a glass scraper. |
| Unsuitable cleaning agents Only use cleaning agents which are suitable for ceramic |
| Scratches Salt, sugar and sand Do not use the hob as a work surface or storage space. |
| Rough pot and pan bases scratch the Check your cookware. ceramic. |
| Discolouration Unsuitable cleaning agents Only use cleaning agents which are suitable for ceramic |
| Pan abrasion (e.g. aluminium) Lift the pots and pans when moving them. |
| Blisters Sugar, food with a high sugar content Remove spills immediately with a glass scraper. |
Environmental protection
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
Energy-saving tips
Always place suitable lids on saucepans. When cooking without a lid, considerably more energy is required. A glass lid means that you can see inside without having to lift the lid.
Use pots and pans with even bases. Uneven bases increase energy consumption.
The diameter of pot and pan bases should be the same size as the hotplate. In particular, small saucepans on the hotplate cause energy losses. Please note: cookware manufacturers often indicate the upper diameter of the saucepan. This is usually bigger than the diameter of the base of the pan.
Use a small saucepan for small quantities. A larger, less full saucepan requires a lot of energy.
Cook with only a little water. This will save energy. Vitamins and minerals in vegetables are preserved.
Always cover as large an area of the hotplate as possible with your saucepan.
Switch to a lower heat setting in good time.
- Select a suitable ongoing cooking setting. You will waste energy by using an ongoing cooking setting which is too high.
Getting to know your appliance
The instruction manual is the same for various different hobs. An overview of the models with their dimensions is given on page 2.
The control panel

Displays
| 1-9 | Heat settings |
| R/h | Residual heat |
| R | Electronic boil start control |
Controls
| ① | Main switch |
| Control panel pause | |
| Childproof lock | |
| A | Electronic boil start control |
Controls
| Hotplate selection | |
| - + | Adjustment fields |
| ○ | Automatic zone control |
Notes
- When you touch a symbol, the respective function is activated.
Always keep the controls dry. Moisture reduces their effectiveness. - Do not pull pans close to the displays and sensors. The electronics could overheat.
The hotplates
| Hotplate Connecting and disconnecting | ||
| ○ | Single-circuit hotplate | |
| ◎ | Dual-circuit hotplate | Select the hotplate and touch the ⊙ symbol |
| 8 | Extended cooking zone | Select the hotplate and touch the ⊙ symbol |
When the hotplate is activated: The corresponding indicator lights up.
When the hotplate is switched on: The last selected size is automatically selected again
Residual heat indicator
The hob has a two-stage residual heat indicator for each hotplate.
If appears in the display the hob is still hot. It may be used, for example, to keep a small meal warm or to melt cooking chocolate. As the hotplate cools down further, the display changes to . The display remains lit until the hotplate has cooled sufficiently.
Setting the hob
This section informs you how to set the hotplates. The table shows heat settings and cooking times for various meals.
Switching the hob on and off
The main switch is used to switch the hob on and off.
To switch on: touch the ① symbol. A signal sounds. The display light above the main switch and the ② indicators light up. The hob is ready for use.
To switch off: Touch the ① symbol until the display light above the main switch and the displays go out. All hotplates are switched off. The residual heat indicator remains on until the hotplates have cooled down sufficiently.
Notes
The hob switches off automatically if all hotplates have been switched off for more than 20 seconds.
The settings remain stored for 4 seconds after the hob has been switched off. If you switch it on again during this time, the hob will operate using the previously stored settings.
Setting a hotplate
Use the ^+ and · symbols to set the desired heat setting.
Heat setting 1 = lowest setting
Heat setting 9 - highest setting
There is an intermediate setting between each heat setting. This is identified by a dot.
Setting the heat setting
The hob must be switched on.
Table of cooking times
The following table provides some examples.
Cooking times and heat settings may vary depending on the type of food, its weight and quality. Deviations are therefore possible.
- Touch the symbol to select the hotplate. lights up in the heat setting display, - lights up under the heat setting display.
-
Touch the+ or - symbol within the next 10 seconds. The basic setting appears.
-
symbol: Heat setting 9
symbol: Heat setting 4


- To change the heat setting: Touch the + or - symbol until the desired heat setting appears.
Switching off the hotplate
Use the symbol to select the hotplate. Touch the + or - symbol until appears. After about 10 seconds, the residual heat indicator appears.
Notes
The last selected hotplate remains activated. You can set the hotplate without selecting it again.
Hotplate temperature is regulated by the heat switching on and off. The heat may also switch on and off at the highest setting.
For bringing liquids to the boil, use heat setting 9.
Stir thick liquids occasionally.
| Ongoing cooking setting | Ongoing cooking time in minutes | |
| Melting | ||
| Chocolate coating | 1-1. | - |
| Butter, honey, gelatine | 1-2 | - |
| Heating and keeping warm | ||
| Stew (e.g. lentil stew) | 1-2 | - |
| Milk** | 1-.2. | - |
| Heating sausages in water** | 3-4 | - |
| Defrosting and heating | ||
| Frozen spinach | 2-.3. | 10-20 min |
| Frozen goulash | 2-.3. | 20-30 min |
| Poaching, simmering | ||
| Dumplings | 4-.5.* | 20-30 min |
| Fish | 4-5* | 10-15 min |
| White sauces, e.g. béchamel sauce | 1-2 | 3-6 min |
| Emulsified sauces, e.g. béarnaise sauce, hollandise sauce | 3-4 | 8-12 min |
- Ongoing cooking without a lid
** Without lid
*** Turn frequently
| Ongoing cooking setting | Ongoing cooking time in minutes | |
| Boiling, steaming, braising | ||
| Rice (with double the quantity of water) | 2-3 | 15-30 min |
| Rice pudding | 1.-2. | 35-45 min |
| Unpeeled boiled potatoes | 4-5 | 25-30 min |
| Boiled potatoes | 4-5 | 15-25 min |
| Pasta, noodles | 6-7* | 6-10 min |
| Stew, soups | 3.-4. | 15-60 min |
| Vegetables | 2.-3. | 10-20 min |
| Frozen vegetables | 3.-4. | 10-20 min |
| Cooking in a pressure cooker | 4-5 | - |
| Braising | ||
| Roulades | 4-5 | 50-60 min |
| Pot roasts | 4-5 | 60-100 min |
| Goulash | 2.-3. | 50-60 min |
| Frying** | ||
| Escalope, plain or breaded | 6-7 | 6-10 min |
| Escalope, frozen | 6-7 | 8-12 min |
| Cutlet, plain or breaded*** | 6-7 | 8-12 min |
| Steak (3 cm thick) | 7-8 | 8-12 min |
| Hamburger, rissoles (3 cm thick)*** | 4.-5. | 30-40 min |
| Poultry breast (2 cm thick)*** | 5-6 | 10-20 min |
| Poultry breast, frozen*** | 5-6 | 10-30 min |
| Fish and fish fillet, plain | 5-6 | 8-20 min |
| Fish and fish fillet, breaded | 6-7 | 8-20 min |
| Fish and fish fillet, breaded and frozen, e.g. fish fingers | 6-7 | 8-12 min |
| Scampi and prawns | 7-8 | 4-10 min |
| Stir fry, frozen | 6-7 | 6-10 min |
| Pancakes | 6-7 | consecutively |
| Omelette | 3.-4. | consecutively |
| Fried eggs | 5-6 | 3-6 min |
| Deep-fat frying (fry 150-200 g per portion continuously in 1-2 litres oil**) | ||
| Frozen products, e.g. chips, chicken nuggets | 8-9 | - |
| Croquettes | 7-8 | - |
| Meat, e.g. chicken portions | 6-7 | - |
| Fish, breaded or battered | 5-6 | - |
| Vegetables, mushrooms, breaded or battered | 5-6 | - |
| Small baked items, e.g. doughnuts, fruit in batter | 4-5 | - |
- Ongoing cooking without a lid
** Without lid
*** Turn frequently
Electronic boil start control
The electronic boil start control heats the hotplate using the highest heat setting and then switches down to the simmer setting you have selected.
The time taken for the hotplate to heat up depends on the simmer setting selected.
Setting the electronic boil start control
The electronic boil start control can only be activated in the first 30 seconds after you have switched on the hotplate:
-
Set the desired ongoing cooking setting for the hotplate.
-
Touch the A symbol.
The electronic boil start control is activated. A and the ongoing cooking setting flash alternately.
After the food has been brought to the boil, only the ongoing cooking setting remains lit on the display.
Table of cooking times for electronic boil start control
The table below shows which dishes electronic boil start control can be used for.
The smaller quantities specified are for the smaller hotplates and the larger quantities are for the larger hotplates. The values given are guidelines.
Stir thick liquids occasionally.
| Dish with electronic boil start control Quantity Heat setting Total cooking time | |||
| in minutes | |||
| Heating | |||
| Stock | 500 ml-1 litre | A 7-8 | 4-7 min |
| Thick soups | 500 ml-1 litre | A 2-3 | 3-6 min |
| Milk** | 200-400 ml | A 1-2 | 4-7 min |
| Heating and keeping warm | |||
| Stew (e.g. lentil stew) 400-800 g A 1-2 - | |||
| Defrosting and heating | |||
| Frozen spinach | 300-600 g | A 2-3 | 10-20 min |
| Frozen goulash | 500 g-1 kg | A 2-3 | 20-30 min |
| Poaching | |||
| Fish 300-600 g A 4-5* 20-25 min | |||
| Boiling | |||
| Rice (with double the quantity of water) | 125-250 g | A 2-3 | 20-25 min |
| Unpeeled boiled potatoes with 1-3 cups of water | 750 g-1.5 kg | A 4-5 | 30-40 min |
| Boiled potatoes with 1-3 cups of water | 750 g-1.5 kg | A 4-5 | 20-30 min |
| Vegetables with 1-3 cups of water | 500 g-1 kg | A 2-3 | 15-20 min |
| Frozen vegetables with 1-3 cups of water | 500 g-1 kg | A 4-5 | 15-20 min |
| Braising | |||
| Roulades | x 4 | A 4-5 | 50-60 min |
| Pot roasts | 1 kg | A 4-5 | 80-100 min |
| Frying** | |||
| Escalope, plain orbreaded | 1-2 | A 6-7 | 8-12 min |
| Cutlet, plain orbreaded | 1-2 | A 6-7 | 8-12 min |
| Steak (3 cm thick) | 1-2 | A 7-8 | 8-12 min |
| Fish and fish fillet, breaded | 1-2 | A 6-7 | 8-12 min |
| Fish and fish fillet,breaded and frozen, e.g. fish fingers | 200-300 g | A 6-7 | 8-12 min |
| Pancakes | A 6-7 | continuous frying | |
- Ongoing cooking without a lid
** Without lid
Tips for the electronic boil start control
Electronic boil start control is designed to conserve food's nutritional value while using little water for cooking.
- Add only approximately 3 cups of water to the food for large hotplates and approximately 2 cups of water for small hotplates.
Place a lid on the saucepan.
Electronic boil start control is not suitable for food that is cooked in a large volume of water (e.g. pasta).
Childproof lock
You can use the childproof lock to prevent children from switching on the hotplates.
Switching the childproof lock on and off
The hob must be switched off.
To switch on: Touch the symbol for approx. 4 seconds. The indicator light above the symbol lights up for 10 seconds. The hob is locked.
To switch off: Touch the symbol for approx. 4 seconds. The hob is unlocked.
Automatic childproof lock
This function automatically activates the childproof lock every time you switch the hob off.
Switching on and off
You can find out how to switch the automatic childproof lock on and off in the Basic settings section.
Automatic time limit
If a hotplate has been switched on for a long time without the setting being changed, the automatic time limit is activated.
The hotplate stops heating. F and the H / h residual heat indicator flash alternately on the hotplate display.
The display goes out when you touch any control. You can make new settings.
When the time limit is activated depends on the heat setting selected (1 to 10 hours).
Control panel pause
If you wipe over the control panel while the hob is switched on, settings may be altered.
To prevent this from happening, your hob has a control panel pause function. Touch the symbol. A signal sounds. The indicator light above the symbol lights up. The control panel
is locked for 30 seconds. You can now wipe over the control panel without altering any settings.
Note: The main switch is excluded from the control panel pause function. You can switch off the hob at any time.
Basic settings
Your appliance has various basic settings. You can adapt these settings to suit your own needs.
| Display Function | |
| c1 | Automatic childproof lock |
| Switched off.* | |
| Switched on. | |
| c2 | Audible signal |
| Confirmation signal and incorrect operation signal switched off (main switch signal always remains on). | |
| Only incorrect operation signal switched on. | |
| Only confirmation signal switched on. | |
| Confirmation signal and incorrect operation signal switched on.* | |
| c7 | Activation of the filament circuits |
| Switched off. | |
| Switched on. | |
| Last setting before the hotplate switched off.* | |
| c9 | Time for selecting the hotplate |
| Unlimited: The last selected hotplate can always be adjusted without having to select it again.* | |
| Once you select a hotplate, you have 10 seconds to adjust it, after which you will have to select it again in order to be able to adjust it. | |
| c8 | Reset the basic settings |
| Switched off.* | |
| Switched on. | |
| *Basic setting | |
Changing the basic settings
The hob must be switched off.
- Switch on the hob.
- Within the next 10 seconds, touch the symbol for 4 seconds.

±bc and ±b flash alternately in the left-hand display; lights up in the right-hand display.
- Touch the symbol repeatedly until the desired indicator appears in the left-hand display.
- Touch the + or - symbol repeatedly until the desired setting appears on the right-hand display.

- Touch the symbol for 4 seconds.
The setting is activated.
Switching off
To exit the basic setting, switch off the hob with the main switch and make new settings.
Cleaning and care
The information in this section provides help on how best to care for your hob.
Suitable maintenance and cleaning products can be purchased from the after-sales service or in our e-Shop.
Ceramic
Clean the hob after each use. This will prevent spills from burning onto the ceramic.
Only clean the hob when it has cooled down sufficiently.
Use only cleaning agents which are suitable for glass ceramic. Follow the cleaning instructions on the packaging.
Never use:
Undiluted washing-up liquid
Detergent intended for dishwashers
Scouring agents
Harsh cleaning agents such as oven spray or stain remover
Abrasive sponges
High-pressure cleaners or steam jet cleaners
Ground-in dirt can be best removed with a glass scraper, available from retailers. Please note the manufacturer's instructions.
You can also obtain a suitable glass scraper from our after-sales service or from the e-Shop.
Using special sponges to clean glass ceramic achieves great cleaning results.
Hob surround
To prevent damage to the hob surround, observe the following instructions:
Use only hot soapy water.
- Wash new sponge cloths thoroughly before use.
Do not use any sharp or abrasive agents.
Do not use the glass scraper.
Rectifying faults
Faults often have simple explanations. Please read the notes in the table before calling the after-sales service.
The electronics of your hob are underneath the control panel. For various reasons, the temperature in this area may rise sharply.
In order that the electronics do not overheat, the hotplates are switched off as and when necessary. The F2 , F4 , or F5 display appears alternately with the H or h residual heat indicator.
Display Fault Measure
| Blank There is no power supply. Check the household fuse for the appliance. Check whether there is a power cut by trying other electronic appliances. | |
| All displays flash The touch controls are wet or an object is resting on them. | Dry the touch controls or remove the object. |
| F2 | Several hotplates have been used over a prolonged period at high power settings. To protect the electronics, the hotplate has been switched off. |
| F4 Despite the switch-off by F2, the electronics have become hot again. All hot-plates have therefore been switched off. | Wait a while. Touch any touch control. When F4 goes out, the electronics have cooled down sufficiently. You can continue cooking. |
| F5 and the heat set-ting flash alternately. An audible signal can be heard | Warning: There is a hot pan in the area of the control panel. There is a risk that the electronics will overheat. |
| F5 and audible sig-nal | There is a hot pan in the area of the con- trol panel. To protect the electronics, the hotplate has been switched off. |
| F8 | The hotplate was in operation for too long and has switched itself off. |
After-sales service
Our after-sales service is there for you if your appliance should need to be repaired. We are committed to find the best solution also in order to avoid an unnecessary call-out.
E number and FD number:
Please quote the E number (product number) and the FD number (production number) of your appliance when contacting the after-sales service. The rating plate bearing these numbers can be found on the appliance certificate.
Please note that a visit from an after-sales service engineer is not free of charge, even during the warranty period.