HISENSE AST12UW4SVETG10 - Air Conditioning

AST12UW4SVETG10 - Air Conditioning HISENSE - Free user manual and instructions

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Download the instructions for your Air Conditioning in PDF format for free! Find your manual AST12UW4SVETG10 - HISENSE and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. AST12UW4SVETG10 by HISENSE.

USER MANUAL AST12UW4SVETG10 HISENSE

USE AND INSTALLATION INSTRUCTIONS

Thank you very much for purchasing this Air Conditioner. Please read this use and installation instructions carefully before installing and using this appliance and keep this manual for future reference.

Contents

safety instructions 1

Preparation before use 2

Safety Precautions 3

Identification of parts 4

Indoor unit 4

Outdoor unit 4

Display introduction 5

Maintenance 6

Protection 7

Troubleshooting 8

Installation instructions 9

Installation diagram 9

Select the installation locations 10

Indoor unit installation 11

Wiring diagram 14

Outdoor unit installation 15

Air purging 15

Remote controller operating instructions. See "remote controller instructions".

Safety instructions

- To guarantee the unit work normally, please read the manual carefully before installation, and try to install strictly according to this manual.

- Do not let air enter the refrigeration system or discharge refrigerant when moving the air conditioner.

• Properly ground the air conditioner into the earth.

- Check the connecting cables and pipes carefully, make sure they are correct and firm before connecting the power of the air conditioner.

• There must be an air-break switch.

- After installing, the consumer must operate the air conditioner correctly according to this manual, keep a suitable storage for maintenance and moving of the air conditioner in the future.

- Fuse of indoor unit: T 3 15A 250V

- For 7k 12k models, f T 15A 250V or T 20A 250V \~ use of outdoor unit:

- For 14k models, f 20A 250V \~18k use of outdoor unit: T

- For 21k 30k models, f T 30A 250V \~ use of outdoor unit:

- A residual current device(RCD)with the rating of above 10mA shall be incorporated in the fixed wiring according to the national rule

- Warning: Risk of electric shock can cause injury or death: Disconnect all remote electric power supplies before servicing.

- The maximum length of the connecting pipe between the indoor unit and outdoor unit should be less than 5 meters. It will affect the efficiency of the air conditioner if the distance longer than that length.

- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenanceshall not be made by children without supervision.

- The batteries in remote controller must be recycled or disposed of properly. Disposal of Scrap Batteries --- Please discard the batteries as sorted municipal waste at the accessible collection point.

- If the appliance is fixed wiring, the appliance must be fitted with means for disconnection from the supply mains having a contact separation in all poles that provide full disconnection under over voltage category III conditions, and these means must be incorporated in the fixed wiring in accordance with the wiring rules.

- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

• The appliance shall be installed in accordance with national wiring regulations.

• The air conditioner must be installed by professional or qualified persons.

• The appliance shall not be installed in the laundry.

Preparation before use

Note

HISENSE AST12UW4SVETG10 - Note - 1

- When charging refrigerant into the system, make sure to charge in liquid state, if the refrigerant of the appliance is R410A. Otherwise, chemical composition of refrigerant (R410A) inside the system may change and thus affect performance of the air conditioner.

- According to the character of refrigerant (R410A, the value of GWP is 1975), the pressure of the tube is very high, so be sure to be careful when you install and repair the appliance.

- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

● The air conditioner must be installed by a professional engineer.

- The temperature of refrigerant circuit will be high, please keep the interconnection cable away from the copper tube.

Preset

Before using the air conditioner, be sure to check and preset the following.

- Remote Control presetting

Each time after the remote control is replaced with new batteries or is energized, ranotpresenting heat pump. If the air conditioner you purchased is a Cooling Only one, heat pump remote controller can also be used.

- Back-light function (optional) of Remote Control

Hold down any button on remote control to activate the back light. It automatically shuts off 10 seconds later.

Note: Back-light is an optional function.

• Auto Restart Presetting

The air conditioner has an Auto-Restart function.

Safeguarding the environment

This appliance is made of recyclable or re-usable material. Scrapping must be carried out in compliance with local waste disposal regulations. Before scrapping it, make sure to cut off the mains cord so that the appliance cannot be re-used.

For more detailed information on handling and recycling this product, contact your local authorities who deal with the separate collection of rubbish or the shop where you bought the appliance.

SCRAPPING OF APPLIANCE

This appliance is marked according to the European Directive 2002/96/EC, Waste Electrical and Electronic Equipment (WEEE).

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

HISENSE AST12UW4SVETG10 - SCRAPPING OF APPLIANCE - 1

natural_image Simple line drawing of a trash bin with crossed lines indicating no waste or plastic discharge (no text or symbols)

Safety precautions

Symbols in this Use and Care Manual are interpreted as shown below.

HISENSE AST12UW4SVETG10 - Safety precautions - 1

Be sure not to do.

HISENSE AST12UW4SVETG10 - Safety precautions - 2

Grounding is essential.

HISENSE AST12UW4SVETG10 - Safety precautions - 3

Pay attention to such a situation.

HISENSE AST12UW4SVETG10 - Safety precautions - 4

Warning: Incorrect handling could cause a serious hazard, such as death, serious injury, etc.

HISENSE AST12UW4SVETG10 - Safety precautions - 5

Use correct power supply in accordance with the rating plate requirement. Otherwise, serious faults or hazard may occur or a fire maybe break out.

HISENSE AST12UW4SVETG10 - Safety precautions - 6

HISENSE AST12UW4SVETG10 - Safety precautions - 7

Keep the power supply circuit breaker or plug from dirt. Connect the power supply cord to it firmly and correctly, lest an electric shock or a fire break out due to insufficient contact.

HISENSE AST12UW4SVETG10 - Safety precautions - 8

HISENSE AST12UW4SVETG10 - Safety precautions - 9

Do not use the power supply circuit breaker or pull off the plug to turn it off during operation. This may cause a fire due to spark, etc.

HISENSE AST12UW4SVETG10 - Safety precautions - 10

HISENSE AST12UW4SVETG10 - Safety precautions - 11

It is the user's responsibility to make the appliance be grounded according to local codes or ordinances by a licenced technician.

HISENSE AST12UW4SVETG10 - Safety precautions - 12

HISENSE AST12UW4SVETG10 - Safety precautions - 13

It is harmful to your health if the cool air reaches you for a long time. It is advisable to let the air flow be deflected to all the room

HISENSE AST12UW4SVETG10 - Safety precautions - 14

HISENSE AST12UW4SVETG10 - Safety precautions - 15

HISENSE AST12UW4SVETG10 - Safety precautions - 16

Prevent the air flow from reaching the gas burners and stove.

HISENSE AST12UW4SVETG10 - Safety precautions - 17

natural_image Illustration of a person adjusting a wall-mounted air conditioner unit (no text or symbols visible)

Do not touch the operation buttons when your hands are wet.

HISENSE AST12UW4SVETG10 - Safety precautions - 18

HISENSE AST12UW4SVETG10 - Safety precautions - 19

Turn off the appliance by remote control firstly before cutting off power supply if malfunction occurs.

HISENSE AST12UW4SVETG10 - Safety precautions - 20

natural_image Illustration of a person operating a fan-shaped device with a starburst background (no text or symbols)

Never insert a stick or similar obstacle to the unit. Since the fan rotates at high speed, this may cause an injury.

HISENSE AST12UW4SVETG10 - Safety precautions - 21

Do not repair the appliance by yourself. If this is done incorrectly, it may cause an electric shock, etc.

HISENSE AST12UW4SVETG10 - Safety precautions - 22

Do not put any objects on the outdoor unit.

HISENSE AST12UW4SVETG10 - Safety precautions - 23

natural_image Simple line drawing of a damaged cable with warning symbols (no text or labels)

Do not knit, pull or press the power supply cord, lest the power supply cord be broken. An electric shock or fire is probably caused by a broken power supply cord.

Identification of parts

HISENSE AST12UW4SVETG10 - Identification of parts - 1

text_image Indoor unit Front Panel Air Intake Display Panel Emergency Panel Air Outlet Vertical Adjustment Louver Horizontal Adjustment Louver Air Filter Remote Controller Air Intake Pipes and Power Connection Cord Drain Hose Note: Condensate water drains at COOLING or DRY operation. Outdoor unit Air Outlet

The figures in this manual are based on the external view of a standard model. Consequently, the shape may differ from that of the air conditioner you have selected.

Display introduction

Temperature indicator 1

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 1

Display set temperature.

It shows FC after 200 hours of usage as reminder to clean the filter.

After filter cleaning press the filter reset button located on the indoor unit behind the front panel in order to reset the display.(optional)

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 2

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 3

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 4

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 5

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 6

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 7

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 8

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 9

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 10

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 11

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 12

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 13

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 14

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 15

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 16

HISENSE AST12UW4SVETG10 - Temperature indicator 1 - 17

Running indicator 2

It lights up when the AC is running.

It flashes during defrosting.

Timer indicator 3

It lights up during set time.

Sleep indicator 4

It lights up in sleep mode.

Compressor indicator 5

It lights up when the compressor is on.

HISENSE AST12UW4SVETG10 - Compressor indicator 5 - 1

Super indicator 6

It lights up in super mode.

HISENSE AST12UW4SVETG10 - Super indicator 6 - 1

Mode indicator 7

Heating displays orange, others display white

HISENSE AST12UW4SVETG10 - Mode indicator 7 - 1

Fan speed indicator 8

Signal Receptor 9

VG/VL series
HISENSE AST12UW4SVETG10 - Signal Receptor 9 - 1

text_image 1 2 3 4 5 9 88 ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ ⑬ ⑭ ⑮ ⑯ ⑰ ⑱ ⑲ ⑳ ㉑ ㉒ ㉓ ㉔ ㉕ ㉖ ㉗ ㉘ ㉙ ㉚ ㉛ ㉜ ㉝ ㉞ ㉟ ㉳ ㉟ ㉟ ㉟ ㉟ ㉟ ㉟ ㉟

The symbols may be different from these models, but the functions are similar.

Display introduction

VT series
HISENSE AST12UW4SVETG10 - Display introduction - 1

text_image 3 5 1 2 4 88 9

SF series/DG(Right side)
HISENSE AST12UW4SVETG10 - Display introduction - 2

text_image 1 2 3 4 5 26 9

SE series
HISENSE AST12UW4SVETG10 - Display introduction - 3

text_image 123 45 8.8 9

The symbols may be different from these models, but the functions are similar.

Display introduction

HISENSE AST12UW4SVETG10 - Display introduction - 1

text_image UL series Timer Comp. 88 °C h Run Sleep

HISENSE AST12UW4SVETG10 - Display introduction - 2

text_image UQ series 3 5 1 2 4 88 9

HISENSE AST12UW4SVETG10 - Display introduction - 3

text_image UP series 3 5 1 2 4 Timer Comp. 88 Run Sleep 9

The symbols may be different from these models, but the functions are similar.

Display introduction

NS/DE series
HISENSE AST12UW4SVETG10 - Display introduction - 1

text_image 1 88 9 3 5 2 4

NT series

HISENSE AST12UW4SVETG10 - Display introduction - 2

text_image 4 3 2 9

VQ/TE/TF/DA/DG(Middle)/DH series
HISENSE AST12UW4SVETG10 - Display introduction - 3

text_image 3 1 23 45 .8:00 9

The symbols may be different from these models, but the functions are similar.

Display introduction

VM series
HISENSE AST12UW4SVETG10 - Display introduction - 1

text_image 3 5 1 2 4 26 9

NM/DF series NK series
HISENSE AST12UW4SVETG10 - Display introduction - 2

text_image 3 5 1 2 4 28 9

HISENSE AST12UW4SVETG10 - Display introduction - 3

flowchart
graph TD
    A["4"] --> B["•"]
    C["3"] --> D["•"]
    E["6"] --> F["•"]
    G["2"] --> H["•"]
    B --> I["●"]
    D --> J["○"]
    F --> K["■"]
    H --> L["●"]
    I --> M["□"]
    J --> N["□"]
    K --> O["□"]
    L --> P["□"]
    M --> Q["●"]
    N --> R["□"]
    O --> S["●"]
    P --> T["●"]
    Q --> U["●"]
    R --> V["●"]
    S --> W["9"]

TA/TC series
HISENSE AST12UW4SVETG10 - Display introduction - 4

text_image 1 88 9 2 3

The symbols may be different from these models, but the functions are similar.

Display introduction

VC series
HISENSE AST12UW4SVETG10 - Display introduction - 1

text_image Timer Comp. 88 °C h Run Sleep

SA/TD/TG/DB/DC series
HISENSE AST12UW4SVETG10 - Display introduction - 2

text_image 88 9 1 3 2 4

SC series
HISENSE AST12UW4SVETG10 - Display introduction - 3

text_image C series 88.8 7 8

Emergency button

HISENSE AST12UW4SVETG10 - Display introduction - 4

ON/OFF To let the AC run or stop by pressing the button.

HISENSE AST12UW4SVETG10 - Display introduction - 5

natural_image Technical line drawing of a 3D air conditioner unit with labeled component (no text or symbols beyond label)

The symbols may be different from these models, but the functions are similar.

Maintenance

◆ Front panel maintenance

1 Cut off the power supplyHISENSE AST12UW4SVETG10 - ◆ Front panel maintenance - 1 HISENSE AST12UW4SVETG10 - ◆ Front panel maintenance - 22 Grasp position "a" and pull outward to remove front panel. HISENSE AST12UW4SVETG10 - ◆ Front panel maintenance - 3
HISENSE AST12UW4SVETG10 - ◆ Front panel maintenance - 4 Wipe with a soft and dry cloth.Use soft moisture cloth to clean if the front panel is very dirty; HISENSE AST12UW4SVETG10 - ◆ Front panel maintenance - 5HISENSE AST12UW4SVETG10 - ◆ Front panel maintenance - 6 Never use volatile substance such as gasoline or polishing powder to clean the appliance.HISENSE AST12UW4SVETG10 - ◆ Front panel maintenance - 7
HISENSE AST12UW4SVETG10 - ◆ Front panel maintenance - 8 Never sprinkle water onto the indoor unitHISENSE AST12UW4SVETG10 - ◆ Front panel maintenance - 9HISENSE AST12UW4SVETG10 - ◆ Front panel maintenance - 10 Reinstall and shut the front panel.Reinstall and shut the front panel by pressing position "b" downward.HISENSE AST12UW4SVETG10 - ◆ Front panel maintenance - 11

◆ Air filter maintenance

1 Stop the appliance and remove the air filter.HISENSE AST12UW4SVETG10 - ◆ Air filter maintenance - 11.Open the front panel.2.Press the handle of the filter gently from the front.3. Grasp the handle and slide out the filter.2 Clean and reinstall the air filter.If the dirt is conspicuous, wash it with a solution of detergent in lukewarm waterAfter cleaning, dry well in shade. HISENSE AST12UW4SVETG10 - ◆ Air filter maintenance - 2
HISENSE AST12UW4SVETG10 - ◆ Air filter maintenance - 3 Close the front panel again.√ Clean the air filter every two weeks if the air conditioner operates in an extremely dusty environment.It is necessary to clean the air filter after using it for about 100 hours.

Protection

♦ Operating condition

The protective device maybe trip and stop the appliance in the cases listed below.

HEATINGOutdoor air temperature is over 24°C
Outdoor air temperature is below -10°C
Room temperature is over 27°C
COOLINGOutdoor air temperature is over *43°C
Room temperature is below 21°C
DRYRoom temperature is below 18°C

*For Tropical (T3) Climate condition models, the temperature point is 55°C instead of 43°C. The temperature of some products is allowed beyond the range. In specific situation, please consult the merchant. If the air conditioner runs in COOLING or DRY mode withdoor or window opened for a long time when relative humidity is above 80%, dew may drip down from the outlet.

- Noise pollution

• Install the air conditioner at a place that can bear its weight in order to operate more quietly.
• Install the outdoor unit at a place where the air discharged and the operation noise would not annoy your neighbors.
- Do not place any obstacles in front of the air outlet of the outdoor unit lest it increases the noise level.

◆ Features of protector

  1. The protective device will work at following cases.

  2. Restarting the unit at once after operation stops or changing mode during operation, you need to wait for 3 minutes.

  3. Connect to power supply and turn on the unit at once, it may start 20 seconds later.

  4. If all operation has stopped, press ON/OFF button again to restart, Timer should be set again if it has been canceled.

◆ Features of HEATING mode

Preheat

At the beginning of the HEATING operation, the airflow from the indoor unit is discharged 2-5 minutes later.

Defrost

In HEATING operation the appliance will defrost (de-ice) automatically to raise efficiency.

This procedure usually lasts 2-10 minutes. During defrosting, fans stop operation.

After defrosting completes, it returns to HEATING mode automatically.

Note: Heating is NOT available for cooling only air conditioner models.

Troubleshooting

The following cases may not always be a malfunction, please check it before asking for service.

Trouble Analysis
Does not runHISENSE AST12UW4SVETG10 - Troubleshooting - 1If the protector trip or fuse is blown.Please wait for 3 minutes and start again,protector device may be preventing unit to work.If batteries in the remote controller exhausted.If the plug is not properly plugged.
No cooling or heating airHISENSE AST12UW4SVETG10 - Troubleshooting - 2Is the air filter dirty?Are the intakes and outlets of the air conditioner blocked?Is the temperature set properly?
Ineffective controlHISENSE AST12UW4SVETG10 - Troubleshooting - 3If strong interference(from excessive static electricity discharge, power supply voltage abnormality)presents, operation will be abnormal. At this time, disconnect from the power supply and connect back 2-3 seconds later.
Does not operate immediatelyHISENSE AST12UW4SVETG10 - Troubleshooting - 4Changing mode during operation, 3 minutes will delay.
Peculiar odorHISENSE AST12UW4SVETG10 - Troubleshooting - 5This odor may come from another source such as furniture, cigarette etc, which is sucked in the unit and blows out with the air.
A sound of flowing waterHISENSE AST12UW4SVETG10 - Troubleshooting - 6Caused by the flow of refrigerant in the air conditioner, not a trouble.Defrosting sound in heating mode.
Cracking sound is heardHISENSE AST12UW4SVETG10 - Troubleshooting - 7The sound may be generated by the expansion or contraction of the front panel due to change of temperature.
Spray mist from the outletHISENSE AST12UW4SVETG10 - Troubleshooting - 8Mist appears when the room air becomes very cold because of cool air discharged from indoor unit during COOLING or DRY operation mode.
The compressor indicator(red) lights on constantly, and indoor fan stops.The unit is shifting from heating mode to defrost. The indicator will lights off within ten minutes and returns to heating mode.

Installation instructions

Installation diagram
HISENSE AST12UW4SVETG10 - Installation instructions - 1

text_image Distance from wall should be over 50mm Distance from ceiling should be over 200 mm Distance from the wall should be over 50mm Distance from floor should be over 2500mm. Air intake distance from the wall should be over 250mm air outlet distance from the wall should be over 500mm Air intake distance from the wall should be over 250mm above figure is only a simple presentation of the unit, it may not match the external appearance of the unit you purchased. Installation must be performed in accordance with the national wiring standards by authorized personnel only.

Installation instructions

Select the installation location

Location for Installing Indoor Unit

- Where there is no obstacle near the air outlet and air can be easily blown to every corner.

- Where piping and wall hole can be easily arranged.

- Keep the required space from the unit to the ceiling and wall according to the installation diagram on previous page.

• Where the air filter can be easily removed.

- Keep the unit and remote controller 1m or more apart from television, radio etc.

- keep as far as possible from fluorescent lamps.

- Do not put anything near the air inlet to obstruct it from air absorption.

• Install on a wall that is strong enough to bear the weight of the unit.

• Install in a place that will not increase operation noise and vibration

- Keep away from direct sunlight and heating sources. Do not place flammable materials or combustion apparatuses on top of the unit.

HISENSE AST12UW4SVETG10 - Location for Installing Indoor Unit - 1

text_image Indoor unit Pipe length is 15 meters Max. Height should be less than 5m Outdoor unit

Location for Installing Outdoor Unit

- Where it is convenient to install and well ventilated.

- Avoid installing it where flammable gas could leak.

- Keep the required distance apart from the wall.

- The distance between Indoor and outdoor unit should be 5 meters and can go up to maximum 15 meters with additional refrigerant charge.

- Keep the outdoor unit away from greasy dirt, vulcanization gas exit.

- Avoid installing it by the roadside where there is a risk of muddy water.

- A fixed base where it is not subject to increased operation noise.

• Where there is not any blockage of the air outlet.

- Avoid installing under direct sunlight, in an aisle or sideway, or near heat sources and ventilation fans. Keep away from flammable materials, thick oil fog, and wet or uneven places.

HISENSE AST12UW4SVETG10 - Location for Installing Outdoor Unit - 1

text_image Outdoor unit Pipe length is 15 meters Max. Height should be less than 5m Indoor unit
ModelMax. Allowable Tubing Length at Shipment (m)Limit of Tubing Length (m)Limit of Elevation Difference H (m)Required amount of additional refrigerant (g/m)
7K~18K515520
21K 25K~515530
30K515540

If the height or pipe length is out of the scope of the table, please consult the merchant.

Installation instructions

Indoor unit installation

1. Installing the Mounting Plate

  • Decide an installing location for the mounting plate according to the indoor unit location and piping direction.
  • Keep the mounting plate horizontal with a horizontal ruler or dropping line.
  • Drill holes of 32mm in depth on the wall for fixing the plate.
  • Insert the plastic plugs to the hole, fix the mounting plate with tapping screws.
  • Inspect if the mounting plate is well fixed. Then drill a hole for piping.

HISENSE AST12UW4SVETG10 - Installing the Mounting Plate - 1

text_image Tapping screw Mounting plate

Note: The shape of your mounting plate may be different from the one above, but the installation method is similar.
Note: As the above figure shown, the six holes matched with tapping screw on the mounting plate must be used to fix the mounting plate, the others are prepared.

2. Drill a Hole for Piping

  • Decide the position of the hole for piping according to the location of mounting plate.
  • Drill a hole in the wall. The hole should tilt a little downward toward outside.
    • Install a sleeve through the wall hole to keep the wall tidy and clean.

HISENSE AST12UW4SVETG10 - Drill a Hole for Piping - 1

text_image Indoor Outdoor Wall hole sleeve ( hard polythene tube prepared by user) 5mm (tilt downward)

3. Indoor Unit Piping Installation

  • Put the piping (liquid and gas pipe) and cables through the wall hole from outside or put them through from inside after indoor piping and cables connection is complete to connect to the outdoor unit.
  • Decide whether to saw the unloading piece off in accordance with the piping direction.(as shown below)

HISENSE AST12UW4SVETG10 - Indoor Unit Piping Installation - 1

text_image Piping direction trough Unloading piece Saw the unloading piece off along the trough 1 2 3 4 Note: Wh 1,2 or 4, s off the in

Note: When installing the pipe at the directions 1,2 or 4, saw the corresponding unloading piece off the indoor unit base.

- After connecting the piping, install the drain hose. Then connect the power cords. After connecting, wrap the piping, cords and drain hose together with thermal insulation materials.

Installation instructions

- Piping Joints Thermal Insulation: Wrap the piping joints with thermal insulation materials and then wrap with a vinyl tape.

HISENSE AST12UW4SVETG10 - Installation instructions - 1

natural_image Pure mechanical cross-section diagram without any text, numbers, or symbols

HISENSE AST12UW4SVETG10 - Installation instructions - 2

text_image wrapped with vinyl type

Thermal insulation

- Piping Thermal Insulation:

a. Place the drain hose under the piping. b. Insulation material uses polythene foam over 6mm in thickness. Note: Drain hose is prepared by user.

  • Do not arrange the drain pipe in a way that leaves it twisted, sticking out or waving around. Do not immerse the end of it in water.
  • If an extension drain hose is connected to the drain pipe, make sure to insulated when passing along the indoor unit.
  • When the piping is directed to the right, piping, power Cord and drain pipe should be thermal insulated and fixed onto the back of the unit with a piping fixer.

HISENSE AST12UW4SVETG10 - Installation instructions - 3

text_image Large pipe Power cord Thermal insulation tube Small pipe Drain hose (prepared by user)

HISENSE AST12UW4SVETG10 - Installation instructions - 4

text_image Base Piping fixer

A. Insert the pipe fixer to the slot.

HISENSE AST12UW4SVETG10 - Installation instructions - 5

text_image Insert large pipe drain hose small pipe Piping fixer Base

B. Press to hook the pipe fixer onto the base.

HISENSE AST12UW4SVETG10 - Installation instructions - 6

text_image here drain hose small pipe large pipe Hook here Base

Piping Connection:

a. Connect indoor unit pipes with two wrenches. Pay special attention to the allowed torque as shown below to prevent the pipes, connectors and flare nuts from being deformed and damaged.
b. Pre-tighten them with fingers at first, then use the wrenches.

ModelPipe sizeTorqueNut widthMin.thickness
7,8,9,10,12,14,18KLiquid Side ( 1/4 inch) 6mm or15~20N·m17mm0.5mm
18K*,21,22,24,25,30KLiquid Side ( 3/8 inch) 9.53mm or30~35N·m22mm0.6mm
7,8,9,10,12KGas Side ( 3/8 inch) 9.53mm or30~35N·m22mm0.6mm
12K*,14K,18KGas Side ( inch) 12mm or 1/250~55N·m24mm0.6mm
18K*,21,22,24,25,30KGas Side ( 5/8 inch) 16mm or60~65N·m27mm0.6mm

HISENSE AST12UW4SVETG10 - Piping Connection: - 1

natural_image Illustration of three different cable or connector assembly steps: pin, grip, and clamping (no text or symbols)

*The unit of 12K^ is bigger than the unit of 12K. The unit of 18K^ is bigger than the unit of 18K.

Installation instructions

4. Connecting of the Cable

- Indoor Unit

Connect the power cord to the indoor unit by connecting the wires to the terminals on the control board individually in accordance with the outdoor unit connection.

Note: For some models, it is necessary to remove the cabinet to connect to the indoor unit terminal.

- Outdoor Unit

1) Remove the access door from the unit by loosening the screw. Connect the wires to the terminals on the control board individually as follows.
2) Secure the power cord onto the control board with cable clamp.
3) Reinstall the access door to the original position with the screw.
4) Use a recognized circuit breaker for 24K model between the power source and the unit. A disconnecting device to adequately disconnect all supply lines must be fitted.

HISENSE AST12UW4SVETG10 - Connecting of the Cable - 1

text_image Front panel Terminal (inside) Cabinet Chassis Indoor unit Access door Terminal(inside) Outdoor unit The figures in this manual are based on the external view of a standard model. Consequently, the shape may differ from that of the air conditioner you have selected.

Caution:

  1. Never fail to have an individual power circuit specifically for the air conditioner. As for the method of wiring, refer to the circuit diagram posted on the inside of the access door.
  2. Confirm that the cable thickness is as specified in the power source specification.
  3. Check the wires and make sure that they are all tightly fastened after cable connection.
  4. Be sure to install an earth leakage circuit breaker in wet or moist areas.

Cable Specifications

Capacity (Btu/h)Power cordPower connecting cord
Normal cross - sectional areaType TypeNormal cross - sectional area
7K~12KH07RN-F H07RN-F.5^2X3 1.0 mm X5^2/1.5
7 12K*~ K*1.0/1.5mm ^2X3 H07RN-FH0.5V/1.5mm ^2X4
14K~18KH07RN-F1.5mm ^2X3 H07RN-F1.5mm ^2X5
14K*~ K*18H05VV-F1.5/2.5mm ^2X3 H07RN-F1.5mm ^2X4
21K~30KH07RN-F2.5mm ^2X3 H07RN-F0.75mm ^2X4
H07RN-F2.5mm ^2X3 H07RN-F2.5mm ^2X5
21K*~30K*2.5mm ^2X3 H07RN-FH0.5/5mFm ^2X4

NOTE: K* means the this model comes from indoor unit.power supply of

Attention:

The plug must be accessible even after the installation of the appliance in case there is a need to disconnect it. If not possible, connect appliance to a double-pole switching device with contact separation of at least 3 mm^2 placed in an accessible position even after installation.

Installation instructions

Wiring diagram

Make sure that the color of the wires in the outdoor unit and terminal No. are the same as those of the indoor unit.

  • 7K* 12K* Model\~
    HISENSE AST12UW4SVETG10 - Wiring diagram - 1
flowchart
graph TD
    subgraph Indoor unit
        A["Terminal"] -->|Brown Blue| B["Power connecting cord"]
        C["3"] -->|YEIGN Black| B
        B -->|Brown Blue| D["Outdoor unit"]
        B -->|YEIGN Black| E["4(SI)"]
        B -->|1(L)2(N)| F["1(L)"]
        B -->|2(N)2(N)| G["2(N)"]
        B -->|3| H["3"]
        B -->|4(SI)| I["4(SI)"]
    end
    subgraph Outdoor unit
        J["Evaporator"] --> K["Indoor unit control board"]
        L["BY1 ACIN-L"] --> M["Indoor unit control board"]
        N["BU"] --> M
        O["CN10 ACIN-N"] --> M
    end
    style Indoor unit fill:#f9f,stroke:#333
    style Outdoor unit fill:#bbf,stroke:#333

HISENSE AST12UW4SVETG10 - Wiring diagram - 2

flowchart
graph TD
    subgraph Indoor unit
        A["Terminal 1(N)"] --> B["Power connecting cord"]
        C["Terminal 2(L)"] --> B
        D["Terminal 3(SI)"] --> B
        B --> E["Yellow/Green Blue(Gray)"]
        B --> F["Blue/Blue"]
        B --> G["Brown Black"]
    end
    subgraph Outdoor unit
        H["Terminal 1(N)"] --> I["Power connecting cord"]
        J["Terminal 2(L)"] --> I
        K["Terminal 3(SI)"] --> I
        I --> L["Yellow/Green Blue(Gray)"]
        I --> M["Brown Black"]
    end
    N["Evaporator"] --> O["YE/GN"]
    O --> P["BN"]
    O --> Q["BU"]
    P --> R["AC L-IN"]
    Q --> S["AC N-IN"]
    T["Power supply"] --> U["Ground"]
  • 14K* 30K* Model\~
    HISENSE AST12UW4SVETG10 - Wiring diagram - 3
flowchart
graph TD
    A["Indoor Unit 1(N)"] -->|Yellow/Green| B["Power connecting cord"]
    C["Indoor Unit 2(L)"] -->|Blue(Gray)| B
    D["Indoor Unit 3(SI)"] -->|Brown| B
    E["L"] -->|BN| B
    F["N"] -->|BU| B
    G["Power supply"] --> H["YE/GN"]
    I["Outdoor Unit 1(N)"] -->|Yellow/Green| J["Power connecting cord"]
    K["Outdoor Unit 2(L)"] -->|Blue(Gray)| J
    L["Outdoor Unit 3(SI)"] -->|Brown/Black| J
    M["Power supply"] --> N["YE/GN"]
  • 7K 30K Model\~
    HISENSE AST12UW4SVETG10 - Wiring diagram - 4
flowchart
graph TD
    A["0(L)"] -->|Brown, Gray, Blue| B["Power connecting con"]
    C["1(L)"] -->|Brown, Gray, Blue| B
    D["2(N)"] -->|Brown, Gray, Blue| B
    E["4(SL)"] -->|Brown, Gray, Blue| B
    F["Yellow/Green"] --> B
    G["Black"] --> B
    H["Yellow/Green"] --> I["Power supply"]
    J["BN"] --> I
    K["BU"] --> I
    L["YE/GN"] --> I
    M["N"] --> I
    N["1(L)"] --> O["Outdoor unit Terminal"]
    P["2(N)"] --> O
    Q["4(SL)"] --> O
    R["L"] --> O
    S["N"] --> O

HISENSE AST12UW4SVETG10 - Wiring diagram - 5

flowchart
graph TD
    A["Indoor unit Terminal 1(N)"] -->|Yellow/Green| B["Power connecting cord"]
    C["Indoor unit Terminal 2(L)"] -->|Blue(Gray)| B
    D["Indoor unit Terminal 3(SI)"] -->|Brown| B
    E["Outdoor unit Terminal 1(N)"] -->|Yellow/Green| F["Power supply BN"]
    G["Outdoor unit Terminal 2(L)"] -->|Blue(Gray)| F
    H["Outdoor unit Terminal 3(SI)"] -->|Brown| F
    I["Outdoor unit Terminal N"] -->|YE/GN| F
    J["Outdoor unit Terminal SI"] -->|BN| F
    K["Power connecting cord"] --> L["Power supply"]

For * models, the power supply is connected from the indoor unit with a circuit breaker. The diagram is reference only, and the actual terminal shall prevail.

Installation instructions

Outdoor unit installation

  1. Install Drain Port and Drain Hose (for heat-pump model only)

The condensate drains from the outdoor unit when the unit operates in heating mode. In order not to disturb your neighbor and protect the environment, install a drain port and a drain hose to direct the condensate water. Just install the drain port and rubber washer to the chassis of the outdoor unit, then connect a drain hose to the port as the right figure demonstrates.

HISENSE AST12UW4SVETG10 - Outdoor unit installation - 1

text_image Rubber pad (optional) Place under the leg pedestal Washer Drain port Drain hose (prepared by user)
  1. Install and Fix Outdoor Unit

Fix with bolts and nuts tightly on a flat and strong floor.

If installed on the wall or roof, make sure to fix the supporter well to prevent it from shaking due to serious vibration or strong wind.

  1. Outdoor Unit Piping Connection

  2. Remove the valve caps from the 2-way and 3-way valve.

  3. Connect the pipes to the 2-way and 3-way valves separately according to the required torque.

  4. Outdoor Unit Cable Connection (see previous page)

Air purging

The air which contains moisture remaining in the refrigeration cycle may cause a malfunction on the compressor. After connecting the indoor and outdoor units, release air and moisture from the refrigerant cycle using a vacuum pump, as shown below.

Note: To protect the environment, be sure not to discharge the refrigerant to the air directly.

See next page for air purging steps.

HISENSE AST12UW4SVETG10 - Air purging - 1

flowchart
graph TD
    A["Vacuum pump"] --> B["Refrigerant flow direction"]
    B --> C["Indoor unit"]
    C --> D["2-way valve"]
    D --> E["3-way valve diagram"]
    E --> F["Connect to indoor unit"]
    E --> G["open position"]
    E --> H["spindle"]
    E --> I["needle"]
    E --> J["service port cap"]
    E --> K["Valve core"]
    E --> L["Tighten"]
    E --> M["Turn to fully open the valve"]
    E --> N["Turn to fully open the valve cap"]
    E --> O["Valve cap"]
    E --> P["Tighten"]
    style A fill:#f9f,stroke:#333
    style E fill:#ccf,stroke:#333
    style F fill:#cfc,stroke:#333
    style G fill:#fcc,stroke:#333
    style H fill:#cff,stroke:#333
    style I fill:#ffc,stroke:#333
    style J fill:#cfc,stroke:#333
    style K fill:#fcc,stroke:#333
    style L fill:#ffc,stroke:#333
    style M fill:#cfc,stroke:#333
    style N fill:#fcc,stroke:#333
    style O fill:#ffc,stroke:#333
    style P fill:#cfc,stroke:#333

Installation instructions

How to Purge Air Tubes:

(1) Unscrew and remove caps from 2 and 3-way valves.
(2) Unscrew and remove cap from service valve.
(3) Connect vacuum pump flexible hose to the service valve.
(4) Start vacuum pump for 10-15 minutes until reaching a vacuum of 10 mm Hg absolutes.
(5) With vacuum pump still running close the low pressure knob on vacuum pump manifold. Then stop the vacuum pump.
(6) Open 2-way valve, 1/4 turn, then close it after 10 seconds. Check tightness of all joints using liquid soap or an electronic leak detector.
(7) Turn 2 and 3-way valves stem to fully close the valves. Disconnect the flexible vacuum pump hose.
(8) Replace and tighten all valve caps.

Hisense

natural_image Illustration of a person adjusting a wall-mounted air conditioner unit with a hand pointing to the screen (no text or symbols present)
natural_image Simple line drawing of a cable being twisted with a warning triangle (no text or symbols)
natural_image Technical line drawing of a 3D air conditioner unit with labeled component (no text or symbols beyond label)
natural_image Pure mechanical cross-section diagram without any text, numbers, or symbols

Isolamento termico

HISENSE AST12UW4SVETG10 - Hisense - 1

natural_image Simple line drawing of a pipe with a circular component inserted into a container, above a curved surface (no text or symbols)
natural_image Line drawing of a portable air conditioner unit with control panel and base mount (no text or symbols)
natural_image Illustration of hands using a tool to lift or lift an object, showing mechanical components (no text or symbols)
natural_image Simple line drawing of a kitchen scene with a sad face, a steaming pot on a stove, and a refrigerator (no text or symbols)
natural_image Illustration of a person adjusting a refrigerant machine with a droplet on the handle (no text or symbols)
natural_image Simple line drawing of a damaged cable with warning symbol (no text or labels)
natural_image Technical line drawing of a mechanical component with no visible text or symbols
natural_image Pure mechanical cross-section diagram without any text, numbers, or symbols

HISENSE AST12UW4SVETG10 - Hisense - 2

natural_image Technical line drawing of a portable air conditioner unit with no visible text or symbols
natural_image Illustration of hands using a tool to lift a cable or cable (no text or symbols present)

Safeguarding the environment

natural_image Simple line drawing of a kitchen scene with a sad face emoji, a steaming bowl on a stove, and a refrigerator (no text or symbols)

HISENSE AST12UW4SVETG10 - Safeguarding the environment - 1

natural_image Illustration of a person using a handheld device to interact with a refrigerant machine (no text or symbols visible)
natural_image Simple line drawing of a warning or accident scene with a tool and warning triangle (no text or symbols)
text_image 1 2 3 4 5 9 88 ⏻ ⏻ ⏻ ⏻ ⏻ ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × × ×
natural_image Technical line drawing of a mechanical component with labeled part 10 (no text or symbols on the diagram itself)
natural_image Pure mechanical cross-section diagram without any text, numbers, or symbols

Isolamento térmico

HISENSE AST12UW4SVETG10 - Safeguarding the environment - 2

natural_image Simple line drawing of a pipe inserted into a container with an arrow pointing to it (no text or symbols)

Enrolado com fita de vinil

natural_image Technical line drawing of a portable air conditioner unit with cooling fins and ventilation slots (no text or symbols)
natural_image Illustration of two hands using a tool to lift or lift an object, showing mechanical components (no text or symbols)

• Properly ground the air conditioner into the earth.

- For 7k\~12k models , fuse of outdoor unit: T 15A 250V or T 20A 250V .

- For 14k\~18k models, fuse of outdoor unit: T 20A 250V.

- For 21k\~30k models , fuse of outdoor unit: T 30A 250V .

Aarding is essentieel.

HISENSE AST12UW4SVETG10 - Safeguarding the environment - 3

natural_image Simple line drawing of a four-petal flower shape (no text or symbols)

Modus indicator 7

Verwarming displays oranje, anderen weer wit

HISENSE AST12UW4SVETG10 - Modus indicator 7 - 1

Ventilatorsnelheid indicator 8

Signal Ontvanger 9

VG/VL series
HISENSE AST12UW4SVETG10 - Signal Ontvanger 9 - 1

text_image 1 2 3 4 5 9 88
text_image UL series Timer Comp. 88 °C h Run Sleep

HISENSE AST12UW4SVETG10 - Signal Ontvanger 9 - 2

text_image UQ series 3 5 1 2 4 88 9

HISENSE AST12UW4SVETG10 - Signal Ontvanger 9 - 3

text_image UP series 3 5 1 2 4 Timer Comp. 88 Run Sleep 9

VQ/TE/TF/DA/DG(Middle)/DH series
HISENSE AST12UW4SVETG10 - Signal Ontvanger 9 - 4

text_image 1 23 45 4 .88 9

NM/DF series NK series
HISENSE AST12UW4SVETG10 - Signal Ontvanger 9 - 5

text_image 3 5 1 2 4 28 9

HISENSE AST12UW4SVETG10 - Signal Ontvanger 9 - 6

flowchart
graph TD
    A["4"] --> B["●"]
    C["3"] --> D["●"]
    E["6"] --> F["●"]
    G["2"] --> H["●"]
    B --> I["○"]
    D --> J["○"]
    F --> K["○"]
    H --> L["●"]
    I --> M["□"]
    J --> N["□"]
    K --> O["□"]
    L --> P["□"]
    M --> Q["●"]
    N --> R["●"]
    O --> S["●"]
    P --> T["●"]
    Q --> U["●"]
    R --> V["●"]
    S --> W["●"]
    T --> X["●"]
    U --> Y["●"]
    V --> Z["●"]
    W --> AA["●"]
    X --> AB["●"]
    Y --> AC["●"]
    Z --> AD["9"]

TA/TC series
HISENSE AST12UW4SVETG10 - Signal Ontvanger 9 - 7

text_image 1 88 9 2 3
text_image C series 88.8 7 8

Noodknop

10

natural_image Technical line drawing of a curved air conditioner unit with labeled component 'tken.' and page number '10' (no text or symbols beyond labels)
natural_image Diagram of a rectangular air conditioner unit with curved arrows indicating rotation (no text or symbols)

HISENSE AST12UW4SVETG10 - Signal Ontvanger 9 - 8

text_image Dangerous! Electric shock!

HISENSE AST12UW4SVETG10 - Signal Ontvanger 9 - 9

natural_image Illustration of a person holding a photo album with six small photos arranged in grids (no text or symbols visible)

HISENSE AST12UW4SVETG10 - Signal Ontvanger 9 - 10

3. Indoor Unit Piping Installation

natural_image Pure mechanical cross-section diagram without any text, numbers, or symbols

HISENSE AST12UW4SVETG10 - Indoor Unit Piping Installation - 1

natural_image Illustration of three different pipe jointing techniques: connecting rods, holding a valve, and opening a clamped tool (no text or symbols present)

*Voor de unit van18K*,24K*,30K*,36K* is groter dan de unit 18K,24K,30K,36K.

natural_image Simple line drawing of a kitchen scene with a sad emoji on a front panel and a steaming pot on a stove (no text or symbols)
natural_image Illustration of a person using a tool to adjust or install an air conditioner unit (no text or symbols visible)
natural_image Simple line drawing of a damaged cable with warning symbols (no text or labels)

Séries NM/DF Séries NK
HISENSE AST12UW4SVETG10 - Indoor Unit Piping Installation - 2

text_image 3 5 1 2 4 28 9

HISENSE AST12UW4SVETG10 - Indoor Unit Piping Installation - 3

flowchart
graph TD
    A["4"] --> B["•"]
    C["3"] --> D["•"]
    E["6"] --> F["•"]
    G["2"] --> H["•"]
    B --> I["○"]
    D --> J["●"]
    F --> K["○"]
    H --> L["•"]
    I --> M["□"]
    J --> N["□"]
    K --> O["□"]
    L --> P["□"]
    M --> Q["○"]
    N --> R["□"]
    O --> S["○"]
    P --> T["□"]
    Q --> U["○"]
    R --> V["□"]
    S --> W["○"]
    T --> X["□"]
    U --> Y["○"]
    V --> Z["□"]
    W --> AA["○"]
    X --> AB["□"]
    Y --> AC["○"]
    Z --> AD["□"]

Séries TA/TC
HISENSE AST12UW4SVETG10 - Indoor Unit Piping Installation - 4

text_image 1 88 9 2 3
natural_image Pure mechanical cross-section diagram without any text, numbers, or symbols

HISENSE AST12UW4SVETG10 - Indoor Unit Piping Installation - 5

text_image Bobine en vinyle

Isolation thermique

natural_image Illustration of two hands using a tool to lift or lift an object, showing mechanical components (no text or symbols)
natural_image Simple line drawing of a kitchen scene with a sad emoji, a steaming bowl on a stove, and a refrigerator (no text or symbols)
natural_image Illustration of a person using a handheld device to clean air from a refrigerant appliance (no text or symbols visible)
natural_image Simple line drawing of a damaged cable with warning symbols (no text or labels)
natural_image Pure mechanical cross-section diagram without any text, numbers, or symbols

Теплоизоляция

HISENSE AST12UW4SVETG10 - Indoor Unit Piping Installation - 6

natural_image Simple line drawing of a pipe with a circular component inserted into a well, above a curved pipe (no text or symbols)
natural_image Line drawing of a portable electronic device with ventilation slots and a stand (no text or symbols)
natural_image Illustration of hands using a tool to lift or spread a cable, showing mechanical components (no text or symbols)
natural_image Simple line drawing of a kitchen scene with a sad face emoji, a steaming pot on a stove, and a refrigerator (no text or symbols)
natural_image Illustration of a person using a handheld device to interact with a refrigerant machine (no text or symbols visible)
natural_image Illustration of a warning with a flag and a ribbon, no text or symbols present
natural_image Technical line drawing of a curved air conditioner unit with labeled component (no text or symbols beyond labels)
natural_image Pure mechanical cross-section diagram without any text, numbers, or symbols

Wärmedämmung

HISENSE AST12UW4SVETG10 - Indoor Unit Piping Installation - 7

natural_image Simple line drawing of a pipe or pipe passing through a channel with an arrow pointing left (no text or symbols)
natural_image Illustration of two hands using a tool to lift or lift an object, showing mechanical components (no text or symbols)
Manual assistant
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Product information

Brand : HISENSE

Model : AST12UW4SVETG10

Category : Air Conditioning