3850e - Dehumidifier EBAC - Free user manual and instructions

Product type	Dehumidifier
Brand	Ebac
Model	3850e
Operating temperature	3 °C to 35 °C
Water extraction	1 to 2.5 L/day
Tank capacity	Approximately 2.5 L
Operating modes	SMART, MAX, Drying clothes, Air purification, Standby
Integrated timer	2 h, 4 h, 8 h
Fan speed	2 speeds: silent (1) and high (2)
Smart Control technology	Yes (patented)
Filter	Washable filter, monthly cleaning, replacement every 4 months
Power supply	Mains 220-240 V, 50 Hz
Power consumption	Approximately 300 W
Compressor	Silent rotary compressor
Display	Bright screen with indicators
Full tank indicator	Red light
Automatic defrost	Yes
Maintenance and cleaning	Filter cleaning and regular tank emptying
Safety	RCD 30 mA protection, do not immerse
Spare parts and repairability	Parts available from dealer or customer service
General information	Designed and manufactured in the United Kingdom
Dimensions (W × D × H)	Approximately 40 × 30 × 60 cm
Weight	Approximately 15 kg

Frequently Asked Questions - 3850e EBAC

How to use Smart Control mode?

The SMART mode is the recommended setting. It continuously monitors humidity and temperature to turn the device on or off economically. To activate it, press the MODE button until SMART is displayed.

What to do if the red light stays on?

The red light indicates that the tank is missing or full. Check that the tank is correctly inserted and empty. If the problem persists, remove the tank and check that the float moves freely. Also ensure that the micro-switch (plastic lever behind the tank) is working.

How to clean the filter?

Remove the filter cover at the back of the appliance by sliding it upward. Take out the filter and clean it with a vacuum cleaner fitted with a textile accessory. Replace the filter and put the cover back. The filter should be cleaned every month and replaced every 4 months.

Why is my dehumidifier not collecting water?

Check that the appliance is in MAX or SMART mode and has been running for at least 24 hours. Make sure it is not placed near a heat source. If the temperature is below 3 °C or the air is very dry, water collection may be reduced. Try placing the appliance in a more humid room.

How to empty the water tank?

When the status light turns red, open the tank access door. Pull the tank forward and empty it. Replace it ensuring the drain outlet is on the left side, then close the door.

Can I use an extension cord?

No, using an extension cord or double socket is not recommended for safety reasons. Always plug the appliance directly into a wall outlet protected by a 30 mA RCD.

What is the minimum operating temperature?

The minimum operating temperature is 3 °C. Below this temperature, the appliance will not operate and could be damaged.

How to activate the clothes drying mode?

Press the LINGE (Clothes) button (4). The clothes symbol lights up and the appliance operates at high speed and maximum capacity. You can set the duration by pressing TIMER (2): cycles of 2 h, 4 h, or 8 h. After the chosen duration, the appliance returns to SMART mode.

What to do if the appliance is noisy?

Some noise is normal (compressor and fan). To reduce noise, place the appliance on a soft surface (carpet) rather than a hard floor. Avoid placing it near bedrooms. If the noise is excessive, check that it is level and contact customer service.

How to reset the appliance?

Unplug the appliance from the mains, wait a few seconds, then plug it back in. This resets the electronics and may resolve some display or operational issues.

USER MANUAL 3850e EBAC

Line drawing of a hand inserting a component into a car intake manifold (no text or symbols)

Illustration of a hand pouring liquid from a container onto a surface (no text or symbols)

Technical line drawing of a curved panel or cover structure with internal grid patterns, shown from two different angles (no text or symbols)

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Schéma B

Simple line drawing of a solar panel with a black arrow pointing to it (no text or symbols)

Schéma C

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Schéma D

www.ebac.com/contact

Ketton Way, Aycliffe Business Park, Newton Aycliffe, County Durham, DL5 6SQ

Tél: [phone] (GB)

Fax: [phone]

www.ebac.com

Line drawing of a hand inserting a component into a car intake manifold (no text or symbols)

Illustration of a hand pouring liquid from a container onto a surface (no text or symbols)

Technical line drawing of a curved panel or cover structure with internal grid patterns, shown from two different angles (no text or symbols)

Simple line drawing of a solar panel with a black arrow pointing to it (no text or symbols)

Diagramm C

Illustration of a hand pressing a button on a device (no text or symbols visible)

Schéma D

www.ebac.com/contact

Ketton Way, Aycliffe Business Park, Newton Aycliffe, County Durham, DL5 6SQ

Tel: [phone] (GB)

Fax: [phone]

www.ebac.com

Line drawing of a hand inserting a component into a car intake manifold (no text or symbols)

Om leeg te maken, open de reservoirdeur.

Illustration of a hand pouring liquid from a container onto a surface (no text or symbols)

Technical line drawing of a curved panel or cover structure with internal grid patterns, shown from two different angles (no text or symbols)

www.ebac.com/contact

Ketton Way, Aycliffe Business Park, Newton Aycliffe, County Durham, DL5 6SQ

Tel: [phone] (GB)

Fax: [phone]

www.ebac.com

Line drawing of a hand inserting a component into a car intake manifold (no text or symbols)

Illustration of a hand pouring liquid from a container onto a surface (no text or symbols)

Technical line drawing of a curved panel or cover structure with internal grid patterns, shown from two different angles (no text or symbols)

Line drawing of a hand holding a device with a handle, no text or symbols present

Diagrama B

Simple line drawing of a solar panel with a black arrow pointing to it (no text or symbols)

Diagrama C

Illustration of a hand pressing a button on a device (no text or symbols visible)

Diagrama D

www.ebac.com/contact

Ketton Way, Aycliffe Business Park, Newton Aycliffe, County Durham, DL5 6SQ

Tel: [phone] (GB)

Fax: [phone]

www.ebac.com

Line drawing of a hand inserting a component into a car intake manifold (no text or symbols)

Illustration of a hand pouring liquid into a container (no text or symbols)

Technical line drawing of a curved panel with grid and rectangular cutouts, shown from two different angles (no text or symbols)

Line drawing of a hand holding a device with a handle (no text or symbols)

Schema B

Diagram of a solar panel array with an arrow pointing to one panel (no text or symbols present)

Schema C

Illustration of a hand pressing a button on a device panel (no text or symbols visible)

Schema D

www.ebac.com/contact

Ketton Way, Aycliffe Business Park, Newton Aycliffe, County Durham, DL5 6SQ

Tel: [phone] (GB)

Fax: [phone]

www.ebac.com

Technical and Safety Information 57

Setting up your dehumidifier 58

SMART Control ^TM 58

3000 Series Parts 59

Settings & Controls 60

Emptying the water container 62

Cleaning the filter 62

Troubleshooting 63

Introduction

At Ebac we pride ourselves on being the dehumidifier experts. With over 45 years experience we have helped over 1 million customers remove excess moisture from their homes. Our range of products (all designed and manufactured in the UK) reflects our years of expertise and provides an option for every home.

The first time you plug in your new Ebac dehumidifier you'll begin to realise the difference it will make to your home. You'll be amazed at just how much water this quiet, yet powerful unit extracts and stores in its container. It's sure to get you thinking where it all comes from and where it's been going all those years.

Incredibly, the average family produces 20 pints/12 litres of moisture a day. However, that's one fact you needn't worry about now. Your Ebac dehumidifier is designed to cope with everything you do that adds even more moisture to the British climate. Everything from showering to washing up, boiling a kettle to breathing; they all add moisture to the air.

Once your condensation problem is under control, your dehumidifier will extract from 1 to 2.5 litres of water per day.

This manual will help you get the very best out of your Ebac and not only protect your home from the damaging effects of condensation and damp, but also improve the quality of your air.

Unpacking your dehumidifier

Please ensure that all packaging is disposed of or stored safely where it will not be a danger to children or pets.

In the unlikely event of having to return your dehumidifier for repair, cardboard packaging will be required. You may wish to consider this before disposing of the packaging.

Stand your dehumidifier upright for a minimum of 2 hours before switching on.

Technical and Safety information

Min Operating Temperature 3°C Max Operating Temperature 35°C

• Do not use the machine if the power cord or cabinet are damaged.
• If the flexible power cord is damaged it must be replaced by an identical cord which is available from Ebac Limited or an Ebac authorised distributor.
• Do not poke objects into any grilles on the machine.
• Ebac has a policy of constant development and, therefore, reserves the right to change specifications without prior notice.
• Do not use the machine without the permanent drainage bung in place on the back of the machine.
• Your dehumidifier should not be located in such a way that it will become an obstacle or hazard.
• Your dehumidifier should not be placed directly at the top of the stairs.
• To protect against electrical shocks, do not immerse unit, plug or cord in water, or spray with liquids.
• Do not use an extension cord or double adapter.
• Ensure Power supply is RCD protected at 30mA.
• UK product is shipped with a fuse in the mains plug. This is not necessary for EU products as they do not have a fuse.

Setting up your dehumidifier for maximum performance

Location

Unless you have a particular area in need, we suggest that you place your dehumidifier in the coldest, dampest part of the home or alternatively in a central location ensuring that safety is paramount.

Since moisture rises, first floor location is preferable.

Place the dehumidifier away from direct heat source. As the unit uses a cold surface to collect moisture, direct heat will reduce its ability to do so.

Doors should be kept ajar to ensure good air flow throughout the home.

Your dehumidifier will not operate should the temperature drop below 3^ c.

Operation

Unless you have a severe problem with excess moisture or damp, we recommend plugging in the dehumidifier and running on SMART Control (see Switching on your Dehumidifier, page 7)

Your dehumidifier should run on this setting continuously for 24-48 hours when switching on for the first time.

It will then switch on and off automatically at the most economical times to keep the humidity at the correct level.

In the event of needing to increase air flow and water collection, the dehumidifier can be run on MAX for a set period of Time or Continuously.

Comfort

The compressor will make a humming noise similar to that of your fridge freezer. We recommend that the dehumidifier is not placed directly onto a hard floor as this will increase and amplify the sound.

To ensure that your sleep pattern is not disturbed, the dehumidifier is best suited to be located away from your bedroom door.

Smart Control

Set your Ebac 3000 to Smart Control™ and let it do all the hard work. Ebac's patented Smart Control™ technology continuously monitors and learns about environmental factors in and around your home so that it knows when it needs to work and when it doesn't. This reduces running time and ensures lower running costs.

Throughout this manual Smart Control ^TM will be referred to as SMART Mode.

Filter Housing Filter Control Panel Bucket Bucket Door

MODE SMART MAX 1 2 3 7 8 9 4 5 6 10 11 12 1 2 3 4 5 6 T T 1 2 4 8 1 2 1

Please refer to the image above when numbers are indicated within the instructions

Switching on your dehumidifier

Stand your dehumidifier upright for a minimum of 2 hours before switching on.

Remove the bucket and plug the unit in

Place the bucket in the unit and close the door

• The Status light (8) will be illuminated red indicating the water bucket is not present.
• This is the same red light that will illuminate when the bucket is full.
• The Status light (8) will now be illuminated blue; the unit is now operating.
• The unit will start running in SMART mode. We recommend that you use this setting permanently unless you have a problem with damp or would like to dry laundry (see Using the Laundry Drying Function).

Selecting different Modes

Press the MODE button (1) and MAX will illuminate on the display	The unit is now running at MAX capacity on a fan speed setting of 2 (high). The unit will now run continuously.
Press the MODE button (1) again and SMART will illuminate on the display	This unit is operating in SMART mode and the fan speed will decrease to 1 (quiet/normal).
Changing the Fan Speed
Press the FAN button (5) to cycle through the fan speeds	The FAN symbol (12) will illuminate showing either a number 1 (quiet/normal) or number 2 (high) depending on the speed selected.Fan speed can only be changed in SMART, MAX or AIR PURIFYING Mode.
Using the Laundry Drying Function
Press the LAUNDRY button (4) and the laundry symbol (9) will illuminate	The unit is now set to operate at the highest fan speed at maximum capacity.The unit will run for the highlighted time (10) before reverting to SMART Mode.
Press the TIMER button (2) to change the length of time LAUNDRY mode will operate	The order the times will cycle through is as follows: 2hrs – 4hrs – 8hrs – 2hrs
Using the Air Purifying Mode
Press the AIR PURIFYING button (6) and symbol (11) will illuminate	The unit is now in Air Purifying mode. The dehumidifier will now stop extracting moisture from the air and simply pull air through the filter to remove any impurities before re-circulating it.
Set unit to Quiet (slow) Air Purifying mode	Press the fan button (5) until a number 1 is illuminated next to the fan symbol (12).
Set unit to high speed Air Purifying mode	Press the fan button (5) until a number 2 is illuminated next to the fan symbol (12).
Using the Timer Function
Press the TIMER button (2) to cycle through the options	The order the times will cycle through is as follows: 2hrs – 4hrs – 8hrs – 2hrsThe Timer function is available in MAX and LAUNDRY DRYING modes.
Switching unit to Standby
Press the STANDBY button (3)	The Status light (8) will now be illuminated orange; the unit is now in STANDBY mode.

Emptying the water container

The Status symbol on the control panel will illuminate red when the container is full. When this occurs, water collection stops.

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To Empty, Open the water container access door

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The container can then be removed and emptied as shown.
Replace the container back into the dehumidifier with the outlet on the left hand side and gently close the door.

Cleaning the filter

Your Ebac 3000 has a filter to remove dust from the air.

This filter should be cleaned every month and replaced every 4 months. Failure to do this will reduce the performance of your dehumidifier and may over time lead to a permanent reduction in performance.

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Remove the filter from the rear of the unit by sliding the filter housing upwards

Take the filter out of the housing and clean the filter using a vacuum cleaner with a soft furnishings attachment

Slide the filter housing back on to the rear panel of the unit

For accessories such as filters, contact your local supplier or visit www.ebac.com

Troubleshooting

The unit has no powerAre there any signs of power to the unit, is the display illuminated, is the fan blowing or Compressor running?	Is the unit plugged into a power supply?Is the mains supply working?Has the fuse been replaced?	- Check someone hasn't disconnected the unit.- Try another appliance in the socket, there may be no power from the socket.- We suggest that you replace the fuse with the correct type for this model, if it continues to blow the fuse the unit is faulty (UK plug only)
There is a constant red light on the unitIs the display showing a red light constantly as if the water container is not present or is full?Diagram A	Is the water container inserted and empty?Does the float inside the water container move freely?Is the micro-switch present?	- Remove and replace the water container, ensuring it is inserted correctly - See Emptying the Water Container, pg6.- Remove and empty any water from the water container. Now turn the container upside down and visually check that the float moves freely.- Check the micro-switch lever (plastic lever located behind the bucket - See Diagram A) is present and working correctly. When you press this lever the fan should start up and the display should illuminate.
The unit is noisyPlease bear in mind that there will always be a level of noise due to the fan & compressor, this will typically be louder than your fridge freezer.	Have you had the unit for a sufficient length of time?Is the unit positioned correctly?Is the unit excessively noisy?	- It is normal for a new customer to think that the unit is noisy, within a week or 2 it will just become a background noise.- If the unit is on wooden/laminated flooring this could make the unit sound louder, within a week or 2 it will just become a background noise.- Some noise is normal due to the compressor and refrigeration circuit however if you believe the unit has become louder it may require a repair.

Troubleshooting Cont...

The unit has a low water collectionThe unit is operating as normal but appears to be collecting less water.	Is the unit being run on economy setting?Have you had the unit for a sufficient length of time?Have the weather conditions changed recently?	– The economy setting is not suitable for all conditions try running the unit on AUTO and see if the collection increases.– As a new customer, you may feel that the collection of water has reduced after the initial installation, this is normal.– If the weather is very cold / freezing there is less moisture in the air and the unit will collect less water.
The unit is not collecting any waterThe unit is operating as normal but is collecting NO water.	Is the unit on the correct setting?Has the unit been running for a reasonable period of time?Is the unit being operated close to a heat source?	– Ensure it is not being run on a Fan only setting.– 24 hours should be sufficient time for you dehumidifier to collect water however we also suggest running the unit on the Maximum setting for 24 hours.– Ensure the unit is placed in a suitable location – See Placing you dehumidifier for maximum performance.
The unit is overflowingThe unit is operating as normal but is continuing to operate after the water container is full.Diagram B	Does the float inside the water container move freely?Does the unit continue to operate when the water container is not present?Is the micro-switch lever present?	– Remove and empty the water container. Now turn the container upside down to check that the float moves freely – See Diagram B.– Remove the water container from the unit. The red light should be illuminated and the compressor should not operate.– Check the micro-switch lever (plastic lever located inside the bucket cavity – See Diagram A, pg9) is present and working correctly. When you press this lever the fan should start up and the display should illuminate.

Troubleshooting Cont...

The unit is icing up

The unit is operating as normal but is creating a lot of ice at the rear of the unit.

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Diagram C

• Is there thick ice on the coil which does not disappear?

- Is the unit being run in the correct environment?

- It is normal for a thin layer of ice or frost to form on the coil - See Diagram C, but this will disappear when the unit defrosts.

- The unit should be run in a domestic environment with an ambient temperature of 3^ or above?

The unit is leaking

The unit is operating as normal but is leaking water.

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Diagram D

• Is the back of the unit leaking?

• Is the container leaking?

• Is the unit on a level surface?

- Ensure that the drainage bung is inserted correctly in the rear of the unit – See Diagram D.

- Check that the container has no leaks by filling it with water over a sink.

- The unit may leak if it is not placed on a level surface. Your dehumidifier should always be placed on a level surface for this reason.

There is a problem with the display

The unit appears to be operating as normal but the display is incorrect (Froze / No Fan Symbol etc)

- Have you tried resetting the unit?

- Unplug the unit and plug it back in. This will reset the unit and may resolve the problem.

The unit is damaged

The unit has been delivered damaged or has become damaged since purchase.

- Can the damaged part be replaced?

- If the Water Container / Filter Housing are damaged, we can supply a replacement without the need to return the unit to us.

- If the damaged part cannot be replaced we recommend you contact the customer service team on [phone], or from the retailer you purchased from, who will advise the best course of action.

All information contained in this section can be found on our website and in the unlikely event of needing to return your dehumidifier for a repair, please go to:

www.ebac.com/contact

Alternatively call our customer service team on [phone] during normal hours, or the retailer you purchased from with the following information to hand:

• Dehumidifier serial number (located on a rating plate behind the water container)
• Your postcode and when and where you purchased your dehumidifier.

- Online

Log on to www.ebac.com

- Email

[e-mail]

- Telephone

[phone]

DEHUMIDIFIERS

Ebac Limited

Ketton Way, Aycliffe Business Park, Newton Aycliffe, County Durham, DL5 6SQ

Tel: [phone] (GB)

Fax: [phone]

www.ebac.com

Where you see this symbol on any of our electrical products or packaging, it indicates that the relevant electrical products should not be disposed of as general household waste in Europe. To ensure the correct waste treatment of the product, please dispose of it in accordance with any applicable local laws or requirements for disposal of electrical and electronic equipment in so doing, you will help to conserve natural resources and improve standards of environmental protection in treatment and disposal of electrical waste.

Ref: DIL001-V2