Astro E5 - Power bank Anker - Free user manual and instructions

Brand	Anker
Model	Astro E5
Product Type	Portable Battery / Power Bank
Battery Capacity	10000 mAh (estimated)
Charging Technology	PowerIQ™ for maximum compatibility
Number of USB Ports	2 USB output ports (max 3A combined)
Input Port	Micro USB
Built-in LED Light	Yes
Energy Level Indicator	4 LED indicators (25% per light)
Max Output Current per Port	Up to 3A (with PowerIQ)
Battery Charging Time	8-9 hours with 5V/2A adapter
Dimensions (estimated)	150 x 70 x 15 mm
Weight (estimated)	200 g
Warranty	18 months
Maintenance and Cleaning	Keep away from heat, cold, humidity. Fully recharge every 4 months.
Safety	Do not expose to flames, do not disassemble. Disconnect after full charge.
Spare Parts and Repairability	Contact Anker support for replacement or refund.
Package Contents	Astro E5 battery, micro USB cable, user guide

Frequently Asked Questions - Astro E5 Anker

Which port should I use to charge my device?

Thanks to PowerIQ™ technology, each charging port is capable of charging any device up to 3A. No need to choose a specific port anymore.

Can I charge two devices at the same time with the Astro E5?

Yes, but when using both output ports simultaneously, the total output current will not exceed 3A. This may result in slower charging.

What to do if the Astro E5 is not charging?

Check that the wall adapter is properly plugged in and working. Make sure the USB cable is correctly connected. If necessary, replace the adapter or cable.

What to do if the Astro E5 is not charging my devices?

Check that the cable is properly connected to the battery output port and your device. Ensure the output voltage is compatible with your device.

Why can't the Astro E5 charge my Bluetooth device?

The Astro E5 cannot provide a current lower than 50 mA. Some Bluetooth and GPS devices require a lower current and are therefore not compatible.

How to charge the Astro E5 battery?

Plug the micro USB cable into the Micro USB input port of the Astro E5. Connect the other end to a wall adapter or computer. The battery charges automatically and turns off once full.

How to use the Astro E5 to charge another device?

Plug the USB cable into one of the output ports, then connect the other end to your device. Charging starts automatically within 30 seconds. The LED indicators show the remaining charge level.

What do the LED indicators mean during charging?

During charging of the Astro E5, the LEDs flash to indicate the charge level (e.g., 1 flashing LED: <25%). While discharging to a device, the LEDs go off gradually.

What is the warranty for the Astro E5?

Anker offers an 18-month warranty from the date of purchase. For any issues, contact support via email at [e-mail].

What is the energy efficiency of the battery?

The energy efficiency of the Astro E5 is about 92%, which is 10% higher than the market average. Energy loss due to cables and conversion in the device can be up to 15-20%.

USER MANUAL Astro E5 Anker

2nd Gen Astro E5 External Battery

POWER IQ

Compatibility maximized: Meeting your device's unique charging needs.

Ever wonder why your smartphone charges faster from some charging ports and slower from others? Often, it's not just the power that your charger can offer. Instead, it comes down to compatibility. Some ports simply don't speak the right language to open up your device to full speed charging. Try plugging an iPad into an Android adapter and your charge time could double.

Our solution? PowerIQ™ technology communicates with any connected device by speaking its unique charging language. Each port intelligently identifies your device and adapts to its specific recharge rate. So thanks to PowerIQ™, together with Anker's industry-leading output, you can enjoy maximum compatibility that doesn't limit your charging speed.

Package Contents

Anker® Astro E5 External Battery
- Accessories
Welcome Guide

Identification of Parts

1. LED power meter
2. Power meter button
3. USB charging ports
4. Micro USB input port
5. LED flashlight

Technical Specifications

Capacity 16000mAh
Input 5V / 2A (max)
Charging Port Output 5V / 3A (min 50mA)
Total Output 5V / 3A
Size 150 × 62 × 22mm / 5.9 × 2.5 × 0.9in (L × W × H)
Weight 296g / 10.4oz

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How to Charge Your Astro E5

1. Plug the Micro USB cable into the Astro E5's input port.
2. Insert the remaining end of the USB cable into (a) an AC adapter connected to the wall socket or (b) a charging computer USB port.
3. The battery will automatically begin to charge and will turn off when fully charged.

Power Meter Display While Charging Your Astro E5

LED Power Meter: Charging	LED Display Battery Capacity
∞∞∞	First light blinking < 25%
●∞∞	First light on, second light blinking 25% - 50%
●●∞	Two lights on, third light blinking 50% - 75%
●●●	Three lights on, fourth light blinking 75% - 99%
●●●●	Four lights on Fully charged

The Astro E5 external battery is fully compatible with all USB adapters.
Reference the chart below for the charging times of different speed adapters.
If you purchased the version with an included USB adapter, the recharge time is 8-9 hours.

USB Adapter Charging Speeds

Adapter Current Output Charging Time

5V / 2A 8-9 hours

5V / 1.5A 11-12 hours

5V / 1A 16-18 hours

5V / 0.5A 34-36 hours

How to Use the Astro E5 to Charge Other Devices

1. Plug the USB power cable into a charging port.
2. Attach the remaining end of the USB power cable to your device within 30 seconds.
3. Your device will automatically begin to charge.
4. The LED power meter will automatically turn off when your device is fully charged and not drawing a current.

Power Meter Display While Charging Other Devices

LED Power Meter: Discharging	LED Display Battery	Capacity
••••	Four lights on 100%	-75%
••••○	Three lights on 75%	-50%
••○○	Two lights on 50%	-25%
•○○○	One light on 25% - 5%
○○○○	First light blinking 5%	-0%

Astro E5 Power Meter Instructions

Press the power button once to trigger the LED power meter and display the remaining power level.

Each of the LEDs represent 25% of the battery's capacity.
The LED power meter will turn off when the device is fully charged.
The LED power meter will stay on when charging a device, displaying the battery's remaining power, and will turn off when the device is fully charged and not drawing a current.
The LED power meter will not activate when the battery is empty.

Usage Notes

1. To protect the long-term capacity of your device's battery, please unplug the power wire promptly after the device is fully charged.
2. Keep the product away from extreme heat or cold, as well as any flammable items or damp places. Also avoid dropping, hitting or throwing the product.
3. Please fully charge your external battery at least once every four months to avoid shortening its lifespan.
4. Do not try to charge and discharge the Astro E5 at the same time, as this may reduce the battery's lifespan.
5. Since the combined output of both ports is limited to 3 amps, concurrent use of the 2 ports may slow the charging process.
6. The battery is 92% efficient, accounting for power lost through circuit heat and voltage conversion, which is up to 10% above the industry average. Energy is also lost within the charging cable and your device (approximately 15-20%).

FAQ and Solutions

1. Which port should I use to charge my device?

Thanks to PowerIQ™ technology, each charging port can charge at speeds of up to 3 amps — no need to decide between them.

1. Can I use the Astro E5 to charge 2 devices at the same time?

Yes. But when using 2 charging ports simultaneously, the total output current will not exceed 3 amps.

1. What if the Astro E5 fails to charge?

Check that the adapter connection is secure, or replace the adapter if the current one is not functioning normally.

1. What if the Astro E5 fails to charge other devices?

Ensure that the power cable is securely in place, or check that the Astro E5 voltage is compatible with the electronic device's required charge voltage. Please refer to your device's instruction manual, product labeling, or adapter to find this information.

1. Why can't I charge my Bluetooth device with the Astro E5?

The Astro E5 will not charge devices with input currents lower than 50mA , including some Bluetooth and GPS devices.

Warranty

Our company provides customers with a warranty of 18 MONTHS from the date of purchase.

Contact Us

For any inquiries or comments concerning our products, please send an email to [e-mail], and we will respond to you as soon as possible. If there is any quality-related issue with the product, you may request a REPLACEMENT OR REFUND by submitting a request form at www.ianker. com/support.

Statement

We're only able to provide after-sales service for purchases made directly from Anker. If you purchased through a different retailer, please contact them for any exchange or refund requests.
Please note that unauthorized reselling of Anker products is prohibited.

POWER IQ

Specifications techniques

Capacité 16000mAh
Port d'alimentation 5V / 2A (max)
Ports de chargement 5V / 3A (min 50mA)
Puissance total en sortie 5V / 3A
Dimensions 150 × 62 × 22 mm / 5.9 × 2.5 × 0.9in (L × L × h)
Poids 296g / 10.4oz

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Smart just got easier

1-800-988-7973 (U.S.) Mon-Fri 9:00-5:00 (PST)

069-9579-7960 (DE) Mon-Fri 6:00-11:00

03-4455-7823（日本）Mon-Fri 9:00-17:00

www.janker.com

[e-mail]