Aquaclean M3180 - Steam cleaner DIRT DEVIL - Free user manual and instructions
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USER MANUAL Aquaclean M3180 DIRT DEVIL
Overview Thank you! Thank you for buying the universal steam cleaner AquaClean and for your confidence in us. Scope of delivery (Fig. 1) Technical data Technical and design specifications may be changed in the course of continuous product improvement.© Royal Appliance International GmbH1 Handle2 Upper cable storage device with clip to secure power cord3 Handle4 Central console5 Steam base6 Locking screw (pre-installed)7 Lower cable storage device8 Water filter cartridge9 Water tank10 Locking screw (pre-installed)11 Carrying handle12 Steam button13 Power cord with plug14*Carpet glider base, optional*15 Micro-fibre cleaning cloth (2 units, 90% polyester, 10 % polyamide)16 Disinfectant tank17 Mains control light18 Steam ready indicator19 Disinfectant regulator20*Refilling container, optional* (only for use with disinfectant)21*Disinfectant, optional*(only for use in the disinfectant tank)22 Operating manual* i. e. included in the scope of delivery depending on model and featuresType of appliance : Steam mopModel name : Universal steam cleaner AquaCleanModel number : M318 (-0/-1/.../-8/-9)Voltage : 230 V~, 50/60 HzPower : 1500 WMax. operating time per tank filling: approx. 12–15 minutes (depending on steam use)Steam availability : after approx. 35–45 secondsWater tank : approx. 0.6 lDisinfectant tank : approx. 0.25 lPower cord length : approx. 6 mWeight (without accessories and with the tanks empty): approx. 3.3 kg IPX429 List of contents
- 7.2 Accessories and spare parts p. 50
- 7.3 Supply sources p. 50
- 7.4 If the appliance is defective p. 50
- 7.5 Disposal p. 50
- 8 Warranty p. 51
- 8.1 Warranty conditions p. 51
- 8.2 In case of a warranty claim List of contents30 1 Safety instructions 1 Safety instructions p. 51
1.1 Concerning the Oper-
ating Manual Violation of these instructions may cause injury ordamage the appliance. We take no responsibility fordamage due to violation of these operating instruc-tions. Read this operating manual completely before workingwith the appliance. Keep the operating manual in a safe place. Include the operating manual if you pass the applianceon to someone else. Important notes for your safety are specially marked. Al-ways observe these notices to avoid accidents and damageto the appliance.
1.2 Re: Certain groups of
person This appliance is not intended to be used by persons(including children) with impaired physical, sensory or men-tal abilities or insufficient experience or knowledge, unlessthey are supervised by a person responsible for their safetyor have been instructed in the proper use of the applianceby this person. Keep the appliance out of reach of people ofthese groups. Children should be supervised in order to make surethat they do not play with the appliance and its accessories.Children must not be allowed to stand or sit on the appli-ance. Packing material must not be used to play with. Thereis danger of suffocation. Keep the disinfectant inaccessible to children. If theyswallow any, there is a danger of poisoning! People with sensory problems, especially with reducedsensitivity to temperature differences, must use great cau-tion when working with this appliance.
Warning concerning health hazards describing possiblerisks of injury. ATTENTION: Warning concerning possible dangers to the appliance orother objects. NOTE: Highlights tips and information for you.
1 Safety instructions
1.3 Concerning hot steam
and hot parts of the appliance Never direct the steam base at persons, animals, or plants. Always point the steam base downwards towards the surface to be cleaned. Even then, take care that parts of your body never get under the steam base. Never oper- ate the appliance without wearing shoes. There is a danger of scalding. Never lay the appliance on its side during operation. Never use the appliance in a horizontal position, let alone over your head. Never leave the appliance on and unsuper- vised. There is a danger of scalding. Do not point the steam base at electrical appliances, power sockets, cables, etc. Be even more careful where there are recessed sockets in the floor or similar. There is a risk of electric shock. Do not use the appliance to clean pressure containers or containers where you are unsure of the content. There is danger of them bursting or exploding. Let hot appliances and accessories, especially the mi- cro-fibre cleaning cloth, cool off before touching them. Car- ry the appliance by its handle or carrying handle only. Take care not to use the steam cleaner on one spot for too long. Otherwise, the surface might be damaged. Provide adequate ventilation during and after your cleaning work.32 1 Safety instructions
1.4 Concerning the option-
ally supplied disinfect- ant Keep the disinfectant inaccessible to children. If they swallow any, there is a danger of poisoning! The disinfectant is harmful to health. Keep it away from the eyes and mucous membranes in particular. Carefully pour it into the disinfectant tank. If supplied, use the refilling container provided to do so. If you have sensitive skin, wear gloves when filling. Wash your hands after handling the disinfectant. Do not clean surfaces which come into contact with food with the steam mop or the disinfectant. What to do in an emergency, i. e. after the disinfectant has not be used properly: If the disinfectant has got into your eyes: - If you are wearing contact lenses, remove them im- mediately. - Rinse out your eyes immediately and thoroughly in clean water for at least 10 minutes. - Consult a doctor if your eyes remain irritated. If you have swallowed the disinfectant: - First rinse out your mouth with plenty of water. - Dilute the content of your stomach with plenty of wa- ter. - Do not induce vomiting! - Consult a doctor as a precaution. If you have inhaled the vapours: - Go into the open air. - If you have trouble breathing, consult a doctor imme- diately! If the disinfectant has come into contact with skin or clothes: - Immediately wash the affected skin with water. - Take off the relevant pieces of clothing and wash them before wearing them again.33 1 Safety instructions
supply The appliance is operated with electrical power which means there is always a risk of electric shock. So please observe the following in particular: - Make sure that the steam base is always on the sur- face to be cleaned during operation. Never lay the de- vice on its side or operate it in the air! Otherwise, liquid could flow into the engine and cause a short cir- cuit! - Keep the steam base away from the power cord when in operation. power cords must not come into contact with any sources of heat or damp. Otherwise there is a danger of the power cord getting damaged which could lead to an electric shock. - Always pull directly on the plug if you want to discon- nect the appliance from the mains. Never pull on the power cord. Never carry the appliance by its power cord. It could get damaged. - Always completely uncoil the power cord before use. Take care that the power cord is not bent, pinched, or rolled over and ensure it does not come into contact with heat sources. - Never immerse the appliance in water or other liquids; keep it away from rain and moisture. Never touch the plug with wet hands. - Only operate the appliance if your mains voltage is the same as that indicated on the appliance’s type plate. The wrong voltage can destroy the appliance. - Only connect the appliance to 3-pole safety sockets. - If possible, do not use extension cords. If you must use an extension cord, use only safety-certified, wa- ter-protected single extension cords (no multi-socket distributors) designed for the high power consumption of the appliance. - Always check the power cord for possible damage be- fore using the appliance. - Pull the plug from the socket immediately after use. Before cleaning or performing maintenance on the appliance, ensure that the plug has been removed from the socket.34 1 Safety instructions
1.6 Re: Appropriate Use
This appliance may only be used in households. It is not suitable for industrial or commercial use. Only use the steam mop in households for cleaning nor- mally dirty, flat hard floors, e. g. tiles, stone floors, linoleum, and other smooth, coated surfaces, that can withstand the high temperature, pressure and moisture of hot steam. If the carpet glider base is in place, the steam mop can also be used to refresh short-pile carpets, runners, etc. Any other use is considered inappropriate and is pro- hibited. It is especially forbidden: To clean: - Persons, animals or plants, including clothing that is still being worn. - Surfaces that are dirtied by substances hazardous to health. The hot steam could dissolve and release these substances. - Textiles, leather, furniture, walls, window panes, un- coated, lacquered, oiled or waxed wood or parquet flooring, or surfaces made of soft or shiny plastic ma- terial. These might be damaged. Use: - in the proximity of explosive and flammable materials, at pressure containers or containers where you are unsure of the content. - as a humidifier or as a space-heating system. - in a less than fully assembled state or with accesso- ries other than those cited in these instructions. - on surfaces which come into contact with food. - without the tanks inserted or with an empty water tank. - in a horizontal position or even over your head. - without a clean micro-fibre cleaning cloth. - outdoors. To fill the water tank with liquids other than cold water. Additives in the water tank, such as the disinfectant, make using the appliance unsafe. Filling the disinfectant tank with liquids other than those supplied and disinfectant that has been ordered from us. Other products make using the appliance unsafe.35 2 Assembly
1. Unpack the appliance and all its accessories. 2. Check the contents for completeness and possibledamage. Information regarding scope of deliveryZPage 28, “Overview”. ATTENTION: Always transport/send the appliance in its original pack-aging to avoid transport damage. Keep the packaging forsuch an event. Dispose of no longer needed packagingmaterial according to the applicable regulations of yourcountry. NOTE: Immediately contact your dealer if you have found dam-age resulting from transport.36 2 Assembly
1. Place the steam base on a flat surface.
2. Screw the pre-installed cross-head screw out of the
adapter on the steam base using a cross-head screw- driver (Fig. 2).
3. Push the central console powerfully into the adapter on
the steam base as far as it will go.
4. Screw the cross-head screw you just took out into the
hole provided (Fig. 4). Tighten the screw by hand. NOTE: The hole in the adapter must be visible through the hole of the central console (Fig. 3). Otherwise, it will not be possible for the screw to engage fully.
5. Hold the appliance firmly by the carrying handle and pull
the water tank up and out of the console (Fig. 5).
6. Screw the pre-installed safety screw out of the central
7. Now powerfully insert the handle into the central con-
sole from the top (Fig. 7) until it will go no further.
8. Screw the safety screw you removed before back on by
NOTE: The hole in the handle must be visible through the hole of the central console. Otherwise, it will not be possible to get the screw all the way through. NOTE: If you want to start steam cleaning immediately, we rec- ommend taking this opportunity to fill the water tank with water before reattaching it, ZChapter 3.1, “Filling the water tank”.
3 Filling the tank s
3.1 Filling the water tank
1. Put the appliance into the neutral position by straighten-ing the handle until it is at about 90° to the steam base,you can feel it lock into place, and the appliance re-mains standing without support.2. Hold the appliance firmly by the carrying handle and pullthe water tank up and out of the console (Fig. 10).3. Twist the tank cap anti-clockwise and take it completelyoff the tank (Fig. 11).4. Fill the water tank with clear, cold tap water no higherthan just under the filling nozzle (Fig. 11). 5. Turn the tank cap clockwise until it is completely backon the water tank (Fig. 11).6. Put the water tank back on powerfully (Fig. 12).7. Check that it is securely fitted.ATTENTION:First, pull the plug out of the plug socket. Otherwise, theappliance might run without water and get damaged.WARNING:Danger of injury! Do not add disinfectant or any otheradditives such as cleaning agents, alcohol, perfumes orchemicals into the water tank. These make use of theappliance unsafe.NOTE:Do not overfill the tank. Take into consideration that thetube at the lid also takes up some space after beingscrewed on.Nur Wasser
1. Put the appliance into the neutral position, ZChapter
4.6, “Putting the device into the neutral position”.2. Hold the appliance firmly by the carrying handle and pullthe disinfectant tank up and out of the console (Fig. 13).3. Twist the tank cap anti-clockwise and take it completelyoff the disinfectant tank (Fig. 14).4. Pour in the undiluted disinfectant carefully into the dis-infectant tank no higher than just under the filling noz- zle. 5. Screw the tank lid back onto the disinfectant tank fully(Fig. 14).6. Push the disinfectant tank powerfully back into the con-sole (Fig. 15).
Health hazard! Only use the disinfectant supplied orordered from us. The device has been designed for andtested with this disinfectant. Do not mix this disinfectant.Other products may make using the appliance unsafe.
Health hazard! Always make sure you store the disinfect-ant in a place that is inaccessible to children, particularlyafter filling the disinfectant tank and before steam clean- ing. NOTE: If you do not have any original disinfectant available, sim-ply leave the disinfectant tank empty. You can still steamclean with the steam mop normally. In this case, set thedisinfectant regulator (Fig. 1/19) to ‘OFF’. NOTE: If the optional refilling container (Fig. 1/20*) is included inthe scope of delivery, only use it to safely fill the tank withdisinfectant. When the disinfectant tank is empty, thecontent of a refilling container filled to the MAX mark fitsinto the disinfectant tank. NOTE: Also observe the instructions on the disinfectant bottle.
4.1 Before starting steam
Danger of injury! Check appliance and power cord beforeeach use. A damaged appliance must never be used. ATTENTION: Before starting cleaning, check whether the surface to becleaned is suitable for steam cleaning. Always follow thecleaning recommendations of the material manufactur-ers. The steam mop is definitely not suitable for use onuncoated wooden floors, soft plastics, and high-qualityfurnishings. Cold glass surfaces can shatter as a result ofheat shock. ATTENTION: Operate the device only with the water tank filled. Ensurethat the water level in the water tank is always above theMIN mark. Although the appliance is fitted with overheat-ing protection, running it without water would shorten theappliance’s service life. NOTE: The steam mop has overheating protection. It will switchoff automatically if overheated (e. g. due to an emptywater tank). If this happens, pull the mains plug and refill the water tank ZChapter 3.1, “Filling the water tank”. Wait for about 45 minutes. Once the steam mop hascooled down you can switch it on again. NOTE: It is recommended to first sweep or vacuum-clean floorsto remove loose dirt before using the steam cleaner onthem. NOTE: Provide adequate ventilation during and after your clean-ing work.42 4 Steam cleaning
4.2 Uncoiling the power
cord quickly 1. Turn the upper coil storage device down and anti-clock-wise through 180° (Fig. 16).2. Take the entire coil from the upper and lower coil stor-age device.3. Secure the cable to the clip of the upper coil storage de-vice so you do not run over it during operation.
4.3 Steam cleaning with-
out the addition of dis- infectant
1. Check that the water tank is full. If not, fill it ZChapter
3.1, “Filling the water tank”.
2. Unwind the power cord (ZChapter 4.2, “Uncoiling the
power cord quickly”) and secure it in the clip of the up-per cable-storage device (Fig. 17/1).3. Place a clean micro-fibre cleaning cloth (Fig. 17/2) onthe ground so that its two Velcro strips face upwards.4. Now place the steam base (Fig. 17/3) exactly onto themicro-fibre cleaning cloth. This attaches the cloth to theappliance.5. Insert the plug into a mains socket.- The mains control light (Fig. 17/4) goes on. - The appliance is now heating up.6. Wait about 35–45 seconds until the steam ready indica-tor (Fig. 17/5) lights up.7. Now press the steam button (Fig. 17/6) on the handleand keep it depressed whilst you want to emit steam.
Danger of electric shock! Always completely uncoil thepower cord. Otherwise there is a danger of underestimat-ing the reach of the appliance, over-exerting the powercord, and possibly damaging it.
Danger of scalding! Always point the steam jet down-wards towards the surface to be cleaned. Never lay theappliance on its side during operation. Using the appli-ance in a horizontal position or even over your head isforbidden. ATTENTION: Only use sockets whose voltage matches the voltagegiven on the type plate of the appliance. Only use sock-ets with a ground/safety contact.
8. To steam-clean, move the appliance back and forthslowly.9. Pull out the plug just before finishing the cleaning proc-ess and use up the remaining steam reserves.4.4 Steam cleaning with the addition of disin-fectant1. Turn the disinfectant regulator (Fig. 19/1) in the MAX di-rection according to how much disinfectant you want to add.
2. Proceed as described in ZChapter 4.3, “Steam clean-
ing without the addition of disinfectant”.3. Cover each stretch of floor several times (at least 3) sothat a closed film of disinfectant is produced.NOTE:If the steam ready indicator goes out, you can continueworking. Only if the steam produced is no longer suffi-cient, should you release the steam button (Fig. 18/1)and wait until the steam ready indicator (Fig. 18/2) lightsup again. Then, as required, you can wet the micro-fibrecleaning cloth again by depressing the steam buttonwhilst you want to emit steam.WARNING:Danger of falling! Always be especially careful whencleaning smooth floors as well as steps and stairs! Onlywork with moderate amounts of steam when cleaningsmooth floors, otherwise a moisture film will be left on thefloor. Using less steam also ensures quicker drying andreduces the risk of slipping.ATTENTION:Do not leave the appliance standing still when in opera-tion. Keep it moving continuously. Otherwise there will beincreased danger of damaging the surface to be cleaned.
NOTE:Disinfectant will be added to the jet of steam until the dis-infectant tank is empty or you turn the regulator back tothe OFF position. MAX OFF
4.5 Refreshing carpets
1. Put the carpet glider base (Fig. 20/1) under the steambase with the attached micro-fibre cleaning cloth. Oth-erwise you will not be able to move back and forth effec-tively on this surface.
2. Proceed as described in ZChapter 4.3, “Steam clean-
ing without the addition of disinfectant” or ZChapter 4.4, “Steam cleaning with the addition of disinfectant”.
4.6 Putting the device into
the neutral position 1. Put the appliance into the neutral position by straighten-ing the handle until it is at about 90° to the steam base(Fig. 21), you can feel it lock into place, and the appli-ance remains standing without support.
2. Wind up the power cord, ZChapter 5.1, “Winding up the
power cord”.ATTENTION:Always comply with the cleaning instructions of the man-ufacturer of the carpet. Before starting cleaning, checkwhether the particular floor surface is suitable for steamcleaning.NOTE:Your steam mop is not suitable for deep cleaning carpetsor for removing stubborn stains. Even adding disinfectantcannot change this. To remove stubborn stains, we rec-ommend, before using the steam cleaner, working on thestain beforehand with a commercial chemical cleaner,provided the particular flooring permits this.
WARNING:Danger of injury! To avoid risk, keep to the followingsequence at the end of the cleaning process:1. Pull out plug.2. Use up steam reserves completely.3. Put device into the neutral position.4. Allow appliance to cool for five minutes.5. Wind up the power cord.6. Remove micro-fibre cleaning cloth.7. Dry micro-fibre cleaning cloth or wash if required. 90°
5.1 Winding up the power
cord 1. If this has not yet been done, turn the upper cable stor-age device clockwise through 180° right to the end.2. Now wind the power cord around the lower and uppercable storage devices as shown (Fig. 22).3. Remove the micro-fibre cleaning cloth and allow to dryor wash if required, ZChapter 5.2, “Taking care of themicro-fibre cleaning cloth”.
Danger of tripping! Wind up the power cord as soon asyou have finished cleaning. Otherwise the power cord isa tripping hazard.
5.2 Taking care of the
micro-fibre cleaning cloth Care for the micro-fibre cleaning cloth as follows: Wash normally at 60 degrees. Do not bleach. Do not put in a dryer. Do not iron. Do not clean chemically.
5.3 Transporting the
device Before sending, empty the tanks and allow them to dry completely.
5.4 Storing the device
Always keep the appliance away from sources of heat or damp and keep it out of reach of children. Also ensure that the appliance is never exposed to cold, not to mention frost. Before long-term storage, empty the tanks and allow them to dry completely.
Danger of scalding! The appliance continues to run. Even after you have pulled the mains plug from the socket, hot steam will continue to be available. ATTENTION: As soon as it has cooled off, remove the micro-fibre cleaning cloth from the steam base. Otherwise, germs and mould might develop. ATTENTION: It is best to wash the micro-fibre cleaning cloth after each cleaning session. Comply with the following care infor- mation in doing so. ATTENTION: Carry the appliance by its handle (Fig. 1/1) or the carry- ing handle (Fig. 1/11) only. ATTENTION: Never put away the appliance with a wet micro-fibre cleaning cloth. Otherwise the floor might be damaged.47 6 Maintenance
6.1 Checking/replacing the
water filter cartridge There is always a small quantity of lime in your home’s tapwater. For this reason we have installed a water filter car-tridge which is designed to remove the lime particles beforethe water runs through the appliance. Check the water filter cartridge (Fig. 23) every time you fill the water tank, ZChapter 3.1, “Filling the water tank”. When first supplied, the filter medium on the inside ofthe cartridge is a very light colour (Fig. 23/A). If when youcheck it you discover that the filter medium on the inside ofthe cartridge has significantly changed colour (Fig. 23/B)compared to its supply state or less steam is emitted, re-place the cartridge as follows:1. Switch off the device, put it into the neutral position and pull the plug from the socket, ZChapter 4.6, “Putting the device into the neutral position”.
2. Remove the water tank, ZChapter 3.1, “Filling the water
tank”.3. Check the colour of the cartridge. If the inside of the car-tridge has changed colour considerably compared tothe supply state (Fig. 23/B), the cartridge has to be re-placed.4. If the water filter cartridge has to be replaced, pull it upand out of the console powerfully (Fig. 24).5. Then replace the water filter cartridge with a new one(order no.: ZChapter 7.2, “Accessories and spareparts”).6. Push the new cartridge powerfully back into the console(Fig. 25).
7. Put the water tank back on, ZChapter 3.1, “Filling the
water tank”).8. Make sure that both the elements are securely fastenedto each other.NOTE:You can dispose of the worn-out water filter cartridgewith your household waste.
6.2 Cleaning the housing
Only clean the outside of the housing using a slightly damp cloth.
Danger of injury! Before you clean the appliance, switch off the appliance and unplug the mains plug, ZChapter 4.6, “Putting the device into the neutral position”. ATTENTION: Do not use cleaning or scouring agents or alcohol, as these might damage the appliance's housing.49 7 Troubleshooting
7.1 Before you send in the appliance
Before contacting your authorised Royal dealer, Royal service partner or appliance market, first followthe procedure in the following table to check if you can solve the problem yourself.
Danger of injury! Never use a defective appliance! Always switch off the appliance, put it into the neutral position, and disconnect it from the mains before starting troubleshooting ZChapter 4.6, “Putting the device into the neutral position”.Problem Possible cause SolutionAppliance will not go into op-erational readi-ness mode or suddenly stops producing steam.Water tank has not be mount-ed correctly.Mount the water tank again, ZChapter 3.1, “Fill-ing the water tank”. Water tank is empty. 1. Switch off the device, put it into the neutral position, and pull the plug from the socket,ZChapter 4.6, “Putting the device into theneutral position”.
2. Fill the water tank, ZChapter 3.1, “Filling the
water tank”.3. If the overheating protection has tripped, waitabout 45 minutes before connecting the ap-pliance again.The overheating protection device has tripped due to an empty water tank.Cleaning per-formance is not satisfactory even though the appliance is working fine.The floor was not cleaned be-forehand with a vacuum cleaner or brush.Ensure that the floor has been cleared of loose dirt before cleaning with the steam mop.Stains are stubborn. Repeat the cleaning process several times.If that is not enough, remove the stain before steam cleaning.Micro-fibre cleaning cloth is dirty.1. Switch off the device, put it into the neutralposition, and pull the plug from the socket,ZChapter 4.6, “Putting the device into theneutral position”.2. Wait for about 5 minutes. You can now re-move the cold micro-fibre cleaning cloth andreplace with a fresh one, ZChapter 7.2, “Ac-cessories and spare parts”.Water filter cartridge is worn out. Replace the water filter cartridge, ZChapter 6.1, “Checking/replacing the water filter cartridge”. NOTE: If you cannot solve the problem following the above table, contact our service hotline (ZPage 51, “Warranty”) or the Royal customer service (ZPage 172, “International Service”).50 7 Troubleshooting
7.2 Accessories and spare
Accessory parts and spare parts can be reordered. You can get these: at the Dirt Devil online shop at www.dirtdevil.de by e-mailing Ersatzteilshop@dirtdevil.de or from the companies: ZPage 172, “International Serv- ice”
7.4 If the appliance is
defective Never use a defective appliance or operate an appliance with a defective power cord. If the power cord of the appli- ance is damaged, it must be replaced by the manufacturer, their authorised service representative, or a similarly quali- fied person to avoid danger. Refer a defective appliance or an appliance with a dam- aged power cord to an authorised dealer or the Royal Ap- pliance service for repair. Address ZChapter 8.2, “In case of a warranty claim”.
Dispose of the appliance in compliance with the environ- mental protection laws of your country. Electrical waste may not be disposed of together with domestic waste. Use local old-appliance collection points instead. The water filter cartridge is made from environmentally compatible material and can be disposed of with domestic waste. Item number Contents 0318001 Water filter cartridge 0318002 Micro-fibre cleaning cloth set (3 units) 0318004 Carpet glider base 0319002 Set of 3 bottles of disinfectant51 8Warranty
8.1 Warranty conditions
We offer a warranty of 24 months from the date of purchase for the appliances we sell. Within this warranty period, we will correct all defects free of charge that are due to material or man- ufacturing faults, either by repair work or replacing the appliance or accessories, at our discretion (damage to accessory parts does not automatically lead to the entire appliance being replaced). Damage due to inappropriate use (operation on wrong voltage or type of current, connecting to un- suitable power supplies, breakage, etc.) are exempt from warranty, as are normal wear and minor defects that only negligibly affect the appliance's value or serviceability. Interventions by unauthorised parties and the use of spare parts not supplied by Royal
Appliance make the warranty null and void. Consumable parts are not included in the warranty and therefore must be purchased by the customer! The warranty is only valid if the date of purchase has been acknowledged by the dealer's stamp and signature on the warranty card or if a copy of the invoice is included with the appliance that has been sent in. Warranty work does not extend the warranty period nor does it constitute a claim for a new warranty!
8.2 In case of a warranty claim
Send us the appliance with empty and dry tanks and a short description of the fault in printed letters. Head your accompanying letter with the comment ‘warranty claim’. Send it to the following address, including the warranty card or a copy of the receipt: ZPage 172, “International Service”52 Vue d’ensemble
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