WF340ANGXAX - Machine à laver SAMSUNG - Free user manual and instructions

USER MANUAL WF340ANGXAX SAMSUNG

imagine the possibilities Thank you for purchasing this Samsung product.To receive more complete service, please register your product at www.samsung.com/register

WF330AN* This manual is made with 100% recycled paper. WF350AN-02833B-04_EN.indd 1WF350AN-02833B-04_EN.indd 1 2011-06-07  2:22:252011-06-07  2:22:252_ features of your new VRT™ washer

features of your new VRT™

1. VRT™ (Vibration Reduction Technology)

This Samsung washer performs smoothly at top spin speeds, minimizing noise and

Samsung’s extra-large capacity laundry machine can wash a full set of your bedding, a king-

size comforter, or up to 26 bath towels in a single load. Since you don’t have to do as many

loads, you save time, money, water and energy.

3. Deep steam(WF350*)

The deep steam feature boosts cleaning performance and loosens grime and dirt, thus

providing superior cleaning results.

Take gentle care of your fabrics. With inside holes 36% smaller than those of conventional

drums, the diamond drum prevents fabrics from sticking out and consequently being

5. Woolmark Certifi ed

The machine wash wool cycle on the Samsung machines has been tested and passed the

required Woolmark Company specifi cation for machine washable wool products. Fabrics

should be washed according to the instructions on the garment label as specifi ed by

Woolmark and Samsung.

6. Digital display & Center jog dial

The jog dial enables you to select cycles in both directions with ease, and the display is easy

to use and understand.

7. DD(Direct-drive) Motor

The power to handle anything! Our direct-drive inverter motor delivers power right to the

washer drum from a variable speed, reversible motor. A beltless direct-drive motor generates

a higher spin speed of 1,200 rpm for more effective, quiet operation. The washer also has

fewer moving parts, meaning fewer repairs.

When selecting this cycle, the water heats to an extra high temperature to remove 99.9%

of certain bacteria typically found on clothing, bedding, or towels. This certifi cation is

conducted by NSF International, an independent third-party testing and certifi cation

Please check garment care label to avoid garment damage. Only Sanitize cycles have been

designed to meet the requirements of this protocol for sanitization effi cacy.

TM Using pure cycle helps to keep your washing machine clean even without any chemical

detergent or bleach. Keep your drum cleansed and odorless with this specialized cleaning

program. NSF Protocol P172Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers WF350AN-02833B-04_EN.indd Sec1:2WF350AN-02833B-04_EN.indd Sec1:2 2011-06-07  2:22:292011-06-07  2:22:29features of your new VRT™ washer _3

The Child Lock function ensures that curious little hands are kept out of your washing

This safety feature stops your children from playing with the operation of the washing

machine, and alerts you when it is activated.

11. Pedestal with storage drawer (Model No: WE357*)

An optional 15in.(38.1cm) pedestal is available to raise the washer for easier loading and

It also offers a built-in storage drawer that can hold a 100oz.(6.25 lb) bottle of detergent.

12. Stacking (Model No: SK-3A1/XAC, SK-4A/XAC, SK-5A/XAC)

Samsung’s washers and dryers can be stacked to maximize usable space. An optional

stacking kit is available for purchase from your Samsung retailer.

<Pedestal with Storage Drawer> <Stacking>

WF350AN-02833B-04_EN.indd Sec1:3WF350AN-02833B-04_EN.indd Sec1:3 2011-06-07  2:22:292011-06-07  2:22:294_ safety information

Congratulations on your new Samsung washer. This manual contains important

information on the installation, use and care of your appliance. Please take time to

read this manual to take full advantage of your washer’s many benefi ts and features.

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your washer.

IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS What the icons and signs in this user manual mean: WARNINGHazards or unsafe practices that may result in severe personal injury or death.CAUTIONHazards or unsafe practices that may result in minor personal injury or property damage.CAUTIONTo reduce the risk of fi re, explosion, electric shock, or personal injury when using your washer, follow these basic safety precautions:Do NOT attempt.Do NOT disassemble.Do NOT touch.Follow directions explicitly.Unplug the power plug from the wall socket.Make sure the machine is grounded to prevent electric shock.Call the service center for help. Note These warning signs are here to prevent injury to you and others.Please follow them explicitly.After reading this section, keep it in a safe place for future reference.Read all instructions before using the appliance.

SAVE THESE INSTRUCTIONS WF350AN-02833B-04_EN.indd Sec2:4WF350AN-02833B-04_EN.indd Sec2:4 2011-06-07  2:22:302011-06-07  2:22:30safety information _5

WARNING: To reduce the risk of fi re, electric shock, or injury to persons when using your

appliance, follow basic precautions, including the following:

1. Read all instructions before using the appliance.

2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in,

or spotted with gasoline, dry-cleaning solvents, other fl ammable or explosive substances

as they give off vapors that could ignite or explode.

3. Do not allow children to play on or in the appliance. Close supervision of children is

necessary when the appliance is used near children.

4. Before the appliance is removed from service or discarded, remove the door to the

washing or drying compartment.

5. Do not reach into the appliance if the drum is moving.

6. Do not install or store this appliance where it will be exposed to the weather.

7. Do not tamper with controls.

8. Do not repair or replace any part of the appliance or attempt any servicing unless

specifi cally recommended in the user-maintenance instructions or in published user-

repair instructions that you understand and have the skills to carry out.

9. Do not add gasoline, dry-cleaning solvents, or other fl ammable or explosive substances

to the wash water. These substances give off vapors that could ignite or explode.

10.Under certain conditions, hydrogen gas may be produced in a hot water system

that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If

the hot water system has not been used for such a period, before using a washer or

combination washer-dryer, turn on all hot water faucets and let the water fl ow from

each for several minutes. This will release any accumulated hydrogen gas. As the gas is

fl ammable, do not smoke or use an open fl ame during this time.

SAVE THESE INSTRUCTIONS WARNING WF350AN-02833B-04_EN.indd Sec2:5WF350AN-02833B-04_EN.indd Sec2:5 2011-06-07  2:22:312011-06-07  2:22:316_ safety information

SEVERE WARNING SIGNS FOR INSTALLATION Plug the power cord into an AC 120V/60Hz/15A wall socket or higher and use the socket

for this appliance only. In addition, do not use an extension cord.

- Sharing a wall socket with other appliances using a power strip or extending the power

cord may result in electric shock or fi re.

- Do not use an electric transformer. It may result in electric shock or fi re.

- Ensure that the power voltage, frequency and current are the same as those of the

product specifi cations. Failing to do so may result in electric shock or fi re.

The installation of this appliance must be performed by a qualifi ed technician or service company.

- Failing to do so may result in electric shock, fi re, an explosion, problems with the product, or injury.

Remove all foreign substances such as dust or water from the power plug terminals and

contact points using a dry cloth on a regular basis.

- Unplug the power plug and clean it with a dry cloth.

- Failing to do so may result in electric shock or fi re.

Plug the power plug into the wall socket in the right direction so that the cord runs towards the fl oor.

- If you plug the power plug into the socket in the opposite direction, the electric wires

within the cable may be damaged and this may result in electric shock or fi re.

This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

- This may result in electric shock, fi re, an explosion, or problems with the product

- Never plug the power cord into a socket that is not grounded correctly and make sure

that it is in accordance with local and national codes.

Do not install this appliance near a heater, infl ammable material.

Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct

sunlight and water (rain drops).

Do not install this appliance in a location where gas may leak.

- This may result in electric shock or fi re.

Plug the power plug into the wall socket fi rmly. Do not use a damaged power plug,

damaged power cord or loose wall socket.

- This may result in electric shock or fi re.

Do not pull or excessively bend the power cord.

Do not twist or tie the power cord.

Do not hook the power cord over a metal object, place a heavy object on the power cord, insert

the power cord between objects, or push the power cord into the space behind the appliance.

- This may result in electric shock or fi re.

Do not pull the power cord, when unplugging the power plug.

- Unplug the power plug by holding the plug.

- Failing to do so may result in electric shock or fi re.

When the power plug or power cord is damaged, contact your nearest service center.

CAUTION SIGNS FOR INSTALLATION This appliance should be positioned in such a way that it is accessible to the power plug.

- Failing to do so may result in electric shock or fi re due to electric leakage.

Install your appliance on a level and hard fl oor that can support its weight.

- Failing to do so may result in abnormal vibrations, noise, or problems with the product.

Unplug the power plug when the appliance is not being used for long periods of time or

during a thunder/lightning storm.

- Failing to do so may result in electric shock or fi re.

safety information WARNINGCAUTION WF350AN-02833B-04_EN.indd Sec2:6WF350AN-02833B-04_EN.indd Sec2:6 2011-06-07  2:22:312011-06-07  2:22:31safety information _7

SEVERE WARNING SIGNS FOR USING If the appliance is fl ooded, cut the power immediately and contact your nearest service

If the appliance generates a strange noise, a burning smell or smoke, unplug the power

plug immediately and contact your nearest service center.

- Failing to do so may result in electric shock or fi re.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without

touching the power plug. Do not touch the appliance or power cord.

- Do not use a ventilating fan.

- A spark may result in an explosion or fi re.

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or

other fl ammable or explosive substances.

- This may result in electric shock, fi re or an explosion.

Do not open the washer door by force while it is operating (high-temperature washing/

- Water fl owing out of the washer may result in burns or cause the fl oor to be slippery.

This may result in injury.

- Opening the door by force may result in damage to the product or injury.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the

washer before using it.

Do not insert your hand under the washer.

- This may result in injury.

Do not touch the power plug with wet hands.

- This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in

- Plugging the power plug into the wall socket again may cause a spark and result in

electric shock or fi re.

Keep all packaging materials well out of the reach of children, as packaging materials can

be dangerous to children.

- If a child places a bag over its head, it may result in suffocation.

Do not let children or infi rm persons use this washer unsupervised.

- Failing to do so may result in electric shock, burns or injury.

Do not insert your hand or a metal object under the washer while it is operating.

- This may result in injury.

Make sure the detergent drawer is closed before you put laundry into the washer or remove

laundry from the washer.

- If the detergent drawer is open, you could strike the drawer with your head and injure

Do not attempt to repair, disassemble, or modify the appliance yourself.

- Do not use any fuse(such as cooper, steel wire, etc.) other than the standard fuse.

- When repairing or reinstalling the appliance is required, contact your nearest service

- Failing to do so may result in electric shock, fi re, problems with the product, or injury.

If any foreign substance such as water has entered the appliance, unplug the power plug

and contact your nearest service center.

- Failing to do so may result in electric shock or fi re.

When the water supply hose comes loose from the faucet and fl oods the appliance, unplug

- Failing to do so may result in electric shock or fi re.

WARNING WF350AN-02833B-04_EN.indd Sec2:7WF350AN-02833B-04_EN.indd Sec2:7 2011-06-07  2:22:312011-06-07  2:22:318_ safety information

CAUTION SIGNS FOR USING When the washer is contaminated by a foreign substance such as detergent, dirt, food

waste, etc., unplug the power plug and clean the washer using a damp and soft cloth.

- Failing to do so may result in discoloration, deformation, damage or rust.

The front glass may be broken by a strong impact. Take care when using the washer.

- When the glass is broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the faucet

slowly. Open the faucet slowly after a long period of non-use.

- The air pressure in the water supply hose or the water pipe may result in damage to a

part or in water leakage.

If a drain error occurs during an operation, check if there is a draining problem.

- If the washer is used when it is fl ooded because of a draining problem, it may result in

electric shock or fi re due to electric leakage.

Insert the laundry into the washer completely so that laundry does not get caught in the door.

- If laundry gets caught in the door, it may result in damage to the laundry or the washer,

or result in water leakage.

Ensure that the faucet is turned off when the washer is not being used.

- Ensure that the screw on the water supply hose connector is properly tightened.

- Failing to do so may result in property damage or injury.

Take care that the Rubber Seal and the Front Door Glass are not contaminated by a foreign

substance (e.g. waste, thread, hair, etc.)

- If a foreign substance is caught in the door or the door is not completely closed, it may

cause a water leakage.

Open the faucet and check if the water supply hose connector is fi rmly tightened and that

there is no water leaking before using the product.

- If the screws or the water supply hose connector are loose, it may result in water leakage.

Do not stand on top of the appliance or place objects (such as laundry, lighted candles,

lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

- This may result in electric shock, fi re, problems with the product, or injury.

Do not operate the appliance with wet hands.

- This may result in electric shock.

Do not spray volatile material such as insecticide onto the surface of the appliance.

- As well as being harmful to humans, it may also result in electric shock, fi re or problems

Do not place an object that generates a electromagnetic fi eld near the washer.

- This may result in injury due to a malfunction.

Since the water drained during a high-temperature wash or drying cycle is hot, do not

- This may result in burns or injury.

Do not wash, spin or dry water-proof seats, mats or clothing (*).

- Do not wash thick, hard mats even if the washer mark is on the care label.

- This may result in injury or damage to the washer, walls, fl oor or clothing due to abnormal

* Woolen bedding, rain covers, fi shing vests, ski pants, sleeping bags, diaper covers,

sweat suits, and bicycle, motor cycle, car covers, etc.

Do not operate the washer when the detergent box is removed.

- This may result in electric shock or injury due to water leakage.

Do not touch the inside of the tub during or just after drying as it is hot.

- This may result in burns. CAUTION WF350AN-02833B-04_EN.indd Sec2:8WF350AN-02833B-04_EN.indd Sec2:8 2011-06-07  2:22:322011-06-07  2:22:32safety information _9

Do not insert your hand into the detergent box after opening it.

- This may result in injury as your hand may be caught by the detergent input device.

Do not place any objects (such as shoes, food waste, animals) other than laundry into the

- This may result in damage to the washer, or injury and death in the case of pets due to

the abnormal vibrations.

Do not press the buttons using sharp objects such as pins, knifes, fi ngernails, etc.

- This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams or lotions usually found in skincare

shops or massage clinics.

- This may result in the rubber seal becoming deformed and water leakage.

Do not leave metal objects such as a safety pin or hair pin, or bleach in the tub for long

- This may cause the tub to rust.

- If rust starts appearing on the surface of the tub, apply a cleansing agent (neutral) to the

surface and use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry

contaminated by dry cleaning detergent.

- This may result in spontaneous combustion or ignition due to the heat of the oxidation of

Do not use hot water from water cooling/heating devices.

- This may result in problems with the washer.

Do not use natural hand-washing soap for the washer.

- If it hardens and accumulates inside the washer, it may result in problems with the

product, discoloration, rust or bad odors.

Do not wash large laundry items such as bedding in the washing net.

- Place socks and brassieres into the washing net and wash them with the other laundry.

- Failing to do so may result in injury due to abnormal vibrations.

Do not use hardened detergent.

- If it accumulates inside the washer, it may result in water leakage.

Do not wash throw rug or doormat.

- If you wash throw rug or doormat, the sand will accumulate inside the washer. It may

result in error such as not draining.

SEVERE WARNING SIGNS FOR CLEANING Do not clean the appliance by spraying water directly onto it.

Do not use benzene, thinner or alcohol to clean the appliance.

- This may result in discoloration, deformation, damage, electric shock or fi re.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

- Failing to do so may result in electric shock or fi re.

WARNING WF350AN-02833B-04_EN.indd Sec2:9WF350AN-02833B-04_EN.indd Sec2:9 2011-06-07  2:22:322011-06-07  2:22:3210_ contents

11 Checking the parts

12 Meeting installation requirements

12 Electrical supply

13 Location consideration

13 Undercounter installation(washer only)

15 Installing your washer

WASHING A LOAD OF LAUNDRY

17 Loading your washer

18 Overview of the control panel

21 Washing clothes using the cycle selector

CLEANING AND MAINTAINING YOUR WASHER

25 Cleaning the exterior

25 Cleaning the interior

25 Cleaning the dispensers

26 Storing your washer

26 Cleaning the debris fi lter

27 Cleaning the door seal

27 Preserving the top cover and the front frame

33 Fabric care chart

34 Helping the environment

34 Declaration of conformity

setting up your washer

CHECKING THE PARTS Unpack your washer and inspect it for shipping damage. Make sure you have received all of the items

shown below. If your washer was damaged during shipping, or you do not have all of the items, contact

1-800-SAMSUNG(726-7864).

To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.

Keep all packaging materials well out of the reach of children, as packaging materials can be

dangerous to children.

- If a child places a bag over its head, it may result in suffocation.

Parts supplied ( use for the Upper Bolt Hole )Wrench Bolt hole covers Water supply hosesHose guide Plastic zip hose tie Manual book Tools needed Pliers Flat screwdriverWARNING Adjustable legs Adjustable legs Cold water supply Cold water supply

Hot water supply hose Hot water supply hose Drain hose Drain hose Detergent drawer Detergent drawer Control panel Control panel

Debris fi lter Debris fi lter Drain tube Drain tube Filter cover Filter cover Power cord Power cord WF350AN-02833B-04_EN.indd Sec3:11WF350AN-02833B-04_EN.indd Sec3:11 2011-06-07  2:22:322011-06-07  2:22:3212_ setting up your washer

MEETING INSTALLATION REQUIREMENTS Electrical supply • 120 Volt 60 Hz 15 AMP fuse or circuit breaker• An individual branch circuit serving only your washer is recommended.• Your washer is equipped with a power cord.Never use an extension cord. Grounding

ELECTRICAL GROUNDING IS REQUIRED ON THIS APPLIANCE. This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.This appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet.Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualifi ed electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance – if it does not fi t the outlet, have a proper outlet installed by a qualifi ed electrician. IMPORTANT SAFETY PRECAUTIONS • To prevent unnecessary risk of fi re, electrical shock or personal injury, all wiring and grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No. 70 Latest Revision and local codes and ordinances. It is the personal responsibility of the appliance owner to provide adequate electrical service for this appliance.Never connect ground wire to plastic plumbing lines, gas lines, or hot water pipes. Water To correctly fi ll your washer in the proper amount of time, water pressure of 20-116psi(137-800kPa) is required.Water pressure less than 20 psi(137kPa) may cause water valve failure, or may not allow the water valve to shut off completely. Or, it may extend the fi ll time beyond what your washer controls allow, resulting in your washer turning off. A time limit is built into the controls in the event of an internal hose becoming loose and fl ooding your home.The water faucets must be within 4 ft.(122cm) of the back of your washer for the inlet hoses provided with your washer.Accessory inlet hoses are available in various lengths up to 10 ft.(305cm) for faucets that are further away from the back of your washer.To avoid the possibility of water damage:• Have water faucets easily accessible.• Turn off faucets when the washer is not in use.• Periodically check that there is no leakage from the water inlet hose fi ttings.Check all connections at the water valve and faucet for leaks. setting up your washer WARNINGWARNINGWARNINGWARNING WF350AN-02833B-04_EN.indd Sec3:12WF350AN-02833B-04_EN.indd Sec3:12 2011-06-07  2:22:332011-06-07  2:22:33setting up your washer _13

01 SETTING UP Drain facility The recommended height of the standpipe is 18 in (46 cm). The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain hose is attached at the factory. Flooring For best performance, your washer must be installed on a solidly constructed fl oor. Wood fl oor may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting and soft tile surfaces are contributing factors in vibration and may cause your washer to move slightly during the spin cycle.Never install your washer on a platform or weakly supported structure. Location consideration Do not install your washer in areas where water may freeze, since your washer will always maintain some water in its water valve, pump, and hose areas. This can cause damage to the pump, hoses and other components. Alcove or closet installation

MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS: Sides – 1 In.(2.5 cm) Rear – 4 In.(10.2 cm)Top – 17 In.(43.2 cm) Closet Front – 2 In.(5.1 cm)If the washer and dryer are installed together, the closet front must have at least 72 in²(465 cm²) of an unobstructed air opening. Your washer alone does not require a specifi c air opening.A. Recessed areaB. Side view - closet or confi ned area Undercounter installation(washer only) CAUTION1 in.(2.5 cm)1 in.(2.5 cm)1 in.(2.5 cm)27 in.(68.6 cm)27 in.(68.6 cm) A 2 in.(5 cm)4 in.(10.2 cm)31.3 in.(79.4 cm)17 in.(43.2 cm) B 1 in.(2.5 cm)1 in.(2.5 cm)27 in.(68.6 cm)39.6 in.(100.6 cm) WF350AN-02833B-04_EN.indd Sec3:13WF350AN-02833B-04_EN.indd Sec3:13 2011-06-07  2:22:342011-06-07  2:22:3414_ setting up your washer

setting up your washer

With optional pedestal base or stacking kit

Required Dimensions for Installation With Pedestal

Required Dimensions for Installation With Stacking Kit

** External exhaust elbow requires additional space. 1 in.(2.5 cm)27 in.(68.6 cm)77.2 in.(196.2cm)6 in. *(15.2 cm)Closet or Door48 in.² *(310 cm²)24 in.² *(155 cm²)3 in.(7.6 cm)3 in.(7.6 cm)1 in.(2.5 cm)31.3 in.(79.4 cm)5.5 in.**(14 cm)2.5 in.(6.3 cm)27 in.(68.6 cm)38.6 in. (98.1 cm)53.6 in. (136.2 cm)4 in.(10 cm)31.3 in.(79.4 cm)51.7 in. (131.4 cm) to clear open door WF350AN-02833B-04_EN.indd Sec3:14WF350AN-02833B-04_EN.indd Sec3:14 2011-06-07  2:22:342011-06-07  2:22:34setting up your washer _15

01 SETTING UP INSTALLING YOUR WASHER STEP 1

Selecting a location

Before you install the washer, make sure the location:

• Has a hard, level surface without carpeting or fl ooring that may obstruct ventilation.

• Is away from direct sunlight.

• Has adequate ventilation.

• Will not be freezing (below 32 ˚F or 0 ˚C).

• Is away from heat sources such as oil or gas.

• Has enough space so that the washer doesn’t stand on its power cord.

Removing the shipping bolts

Before using your washer, you must remove the four

shipping bolts from the back of the unit.

1. Loosen all the bolts with the supplied wrench.

2. Slide the bolt and spacer up and remove the bolt with

the spacer through the hole in the rear wall of your

washer. Repeat for each bolt.

3. Fill the holes with the supplied bolt hole covers.

4. Keep the shipping bolts and spacers for future use.

Installing your washer

Place the drain hose in the drain facility.

Be sure an airtight connection is NOT

made between the drain hose and the

The standpipe must be at least 18in.(46

Caution must always be exercised to

avoid collapsing or damaging the drain

hose. For best results, the drain hose

should not be restricted in any way – by

elbows, couplings, or excessive lengths.

For situations where the drain hose

cannot be conveniently elevated to at

least 18in.(46 cm), the drain hose must

2. Before connect the inlet hoses to water faucets, check to

ensure a washer is inside coupling. 96” Max18” Min96” Max18” MinHose retainer Tie strap Laundry tub Laundry tub Stand pipe Stand pipeHose GuideRubber WasherCoupling WF350AN-02833B-04_EN.indd Sec3:15WF350AN-02833B-04_EN.indd Sec3:15 2011-06-07  2:22:352011-06-07  2:22:3516_ setting up your washer

3. Check the inlet hose to ensure a washer is inside each fi ll hose.

Thread the inlet hoses to the HOT and COLD faucet

On the other end of the hose, check for one rubber washer per

hose and install each fi ll hose to the water valve. Make sure the

hose with the Hot printed line is attached to the HOT faucet.

Tighten by hand until snug, then two-thirds of a turn with pliers.

For correct water use, connect both HOT and COLD water

valves. If either or both are not connected, an “nF” (no fi ll) error

4. Turn on the HOT and COLD water supply and check all

connections at the water valve and the faucet for leaks.

5. Plug the power cord into a 3-prong, well grounded 120

volt 60 Hz approved electrical outlet protected by a 15-

amp fuse or comparable circuit breaker.

Your washer is grounded through the third prong of the

power cord when plugged into a three-prong grounded

6. Slide your washer into position.

7. Level your washer by turning the leveling legs in or out as

necessary by hand or by using the wrench included with

When your washer is level, tighten the locking nuts using

the wrench or (-) fl athead screwdriver.

Your washer must be leveled on all four sides. A

carpenter’s level should be used on all four corners of

your washer. It’s the best to recheck after the fi rst dozen

Avoid damage to the legs. Do not move

the washer unless the locking-nuts are

fastened to the bottom of the washer.

setting up your washer

washing a load of laundry

• You can fi ll the tub with dry, unfolded clothes; but DO NOT OVERLOAD the tub.

• Overloading may reduce washing effi ciency, cause excess wear, and possibly cause creasing or

wrinkling of the load.

• Wash delicate items such as bras, hosiery, and other lingerie in the delicates cycle with similar

• When washing big bulky items or a few smaller items that don’t fi ll the tub completely – a rug, a pillow,

stuffed toys, or one or two sweaters, for example – add a few towels to improve tumbling and spin

During the spin cycle, the washer may add additional water to redistribute the excessive imbalance

When washing heavily soiled loads, do not overload your washer in order to assure good cleaning results.

1. Press the Power button.

3. Wait for the door lock light to go out (Immediately).

4. Add the item, close the door, and press the Start/Pause button.

The door safety state continues for 15 seconds and the cycle is restarted.

To ensure thorough cleaning, add items within fi ve minutes of starting the wash cycle.

1. Load your washer.

Push the laundry into the tub completely to prevent the laundry from being caught in the door or from

falling out of the tub.

3. Press the Power button.

4. Add detergent and additives to the dispenser (See page 23~24).

5. Select the appropriate cycle and options for the load (See page 18~19).

6. Press the Start/Pause button.

7. The Wash Indicator will illuminate.

8. The estimated cycle time will appear in the display.

The time may fl uctuate to better indicate the time remaining in the cycle.

The actual time required for a cycle may differ from the estimated time in the display depending on the

water pressure, water temperature, detergent, and laundry.

9. Before your washer starts to fi ll, it will make a series of clicking noises to check the door lock and do a

• When the cycle is complete, the door lock light will go out and “End” will appear in the display.

• DO NOT attempt to open the door until the door lock light is off. To add a forgotten item, see

“Loading your washer” section (See page 17).

• When your washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle

• Pressing the Power button cancels the cycle and stops your washer.

The Wash, Rinse and Spin indicators will illuminate during those portions of the cycle.

Do not place anything on top of your washer while it is running. CAUTIONWARNING WF350AN-02833B-04_EN.indd Sec11:17WF350AN-02833B-04_EN.indd Sec11:17 2011-06-07  2:22:372011-06-07  2:22:3718_ washing a load of laundry

OVERVIEW OF THE CONTROL PANEL Cycle Selector

Select the appropriate cycle for the type of load.

This will determine the tumble pattern and spin speed for the cycle.

To minimize wrinkling of your laundry, select the Perm Press cycle.

Normal - For most fabrics including cottons, linens, and normally soiled garments.

Heavy Duty - For sturdy, colorfast fabrics and heavily soiled garments.

Perm Press - For wash-and-wear, synthetic fabrics, and lightly to normally

Sanitize - For heavily soiled, colorfast garments. This cycle heats the water to

150°F(65.6°C) to eliminate bacteria.

If Pause is selected during the heating portion of the Sanitize cycle, your

washer door will remain locked for your safety.

Bedding - For bulky items such as blankets and sheets. When you are

washing comforters, use liquid detergent.

Deep steam(WF350*) - For heavily soiled, colorfast garments, this cycle

provides high washing temperature and steam and is effi cient in cleaning stains.

Delicates - For sheer fabrics, bras, lingerie silk, and other handwash-only

fabrics. For best results, use liquid detergent.

Hand Wash - For handwashable, special care garments.

Wool - For machine-washable wool. Loads should be under 8 pounds.

• The Wool cycle washes laundry by moving the wash drum horizontally to

maintain the characteristics of the wool fi bers and to prevent damaging

the cloth. It then stops for a while to allow the laundry to soak in the

• It is recommended using a neutral detergent to prevent damage to the

cloth and to improve the washing results.

The Wool cycle of this machine has been approved by

Woolmark for the washing of machine washable Woolmark

products provided that the products are washed according

to the instructions on the garment label and those issued by

the manufacturer of this washer, M1002 (Woolmark approval

washing a load of laundry

WF350AN-02833B-04_EN.indd Sec11:18WF350AN-02833B-04_EN.indd Sec11:18 2011-06-07  2:22:372011-06-07  2:22:37washing a load of laundry _19

02 WASHING A LOAD OF LAUNDRY Quick Wash - For lightly soiled garments needed quickly.

Rinse + Spin - Use for loads that need rinsing only or to add rinse-added

fabric softener to a load.

Displays the remaining cycle time, all cycle information, and error messages.

Press the button repeatedly to cycle through the different water temperature options.

Hot/Cold - Whites and heavily soiled, colorfast items.

Warm/Warm - Colorfast items. When warm rinse is selected, only the fi nal rinse will

The other rinses will be cold to conserve energy.

Warm/Cold - Moderately soiled, colorfast items; most wrinkle-free items.

Cold/Cold - Brightly colored, very lightly soiled items.

Press the button repeatedly to cycle through the different spin speed options.

High - Use for underwear, t-shirts, jeans and sturdy cottons.

Medium - Use for jeans, wrinkle-free or wash-and-wear items and synthetics.

Low - Use for delicate items needing a slow spin speed.

No Spin - Drains your washer without spinning. Use for extremely delicate items

that cannot tolerate any spin. Press and hold the button for approximately 2

seconds to get spin only cycle. It provides a spin to remove more water.

Press the button to select the soil level/washing time.

(Heavy Æ Normal Æ Light)

Heavy - For heavily soiled loads.

Normal - For moderately soiled loads. This setting is best for most loads.

Light - For lightly soiled loads.

Press the button to increase or decrease the end of cycle signal volume or

turn off the signal.

Press these buttons to select different cycle options.

Pre Wash - To use this feature add detergent to the pre wash section of the

detergent compartment. When turned on, the washer fi lls with cold water and

detergent, tumbles, then drains and advances to the selected wash cycle.

Some cycles cannot be selected with with this option (See page 35).

You cannot select the prewash option in the Delicate, Wool, Quick

Wash, Hand Wash and Rinse+Spin cycles.

Steam(WF350*) - Press this button to use the Steam Wash function. Steam

Wash is available with Heavy Duty, Normal, Perm Press, Sanitize, Bedding

cycles. For heavily soiled, colorfast garments, Steam Wash improves stain

treatment and use less water of each cycle (See page 35).

Extra Rinse(WF340*,WF330*) - Add an additional rinse at the end of the

cycle to more thoroughly remove laundry additives and perfumes.

Use for drum cleaning. It cleanses the drum of dirt and bacteria.

Regular use (after every 40 washes) is recommended. No detergent or bleach

needed (see pages 28).

Any cycle can be delayed for 1 to 24 hours in one-hour increments.

The displayed hour indicates the time at which the wash will be started.

Press to pause and restart programs.

Press once to turn your washer on, press again to turn your washer off. If

the washer is left on for more than 10 minutes without any buttons being

touched, the power automatically turns off.

washing a load of laundry

This function prevents children from playing with your washer.

Activating the Child Lock function

Press and hold both the Spin and Soil Level buttons simultaneously for approximately 3 seconds.

• If the Child Lock function is activated, the door is locked and the “Child Lock [ ]” lamp is lit.

• If the Start/Pause button is pressed after the Child Lock function is activated, none of the

buttons will work except for the Power button.

• If a button is pressed when the buttons are locked, the “Child Lock [ ]” lamp blinks.

Pausing the Child Lock function

When the door is locked or the buttons are locked by the Child Lock function, you can pause the

Child Lock operation for 1 minute by pressing and holding both the Spin and Soil Level buttons

simultaneously for approximately 3 seconds.

• If Child Lock mode is paused temporarily, the door lock is released for 1 minute for user

convenience. During this period, the “Child Lock [ ]” lamp blinks.

• If the door is opened after the minute is over, an alarm sounds for up to 2 minutes.

• If the door is closed within the 2 minutes, the door is locked and the Child Lock function is

reactivated. If the door is closed after the 2 minutes, the door will not be locked automatically

and no alarm will be heard.

Deactivating the Child Lock function

Press and hold both the Spin and Soil Level buttons simultaneously for approximately 6

• If the Child Lock function is deactivated, the door is unlocked and the “Child Lock [ ]” is

• Child Lock is a function to prevent children or the infi rm from accidently operating the

washer and injuring themselves.

• If a child enters the washing machine, the child may become trapped and suffocate.

• Once the Child Lock function is activated, the Child Lock function continuous working

even if the power is turned off.

• Opening the door by force can result in injury due to damage to the product.

To add laundry when the Child Lock function is activated, you have to fi rst pause or

deactivate the Child Lock function.

If you want to open the door of the washing machine when the Child Lock function is

• Pause or deactivate the Child Lock function.

• Turn the washing machine off and then on again.

You can add or take out laundry items even after the wash has started, as long as the

“Garment+ ” light is turned on. Pressing the Start/Pause button unlocks the door, unless the

water is too hot or if there is too much water in your washer. If you are able to unlock the door

and wish to continue the wash cycle, close the door and press the Start/Pause button. CAUTIONWARNING WF350AN-02833B-04_EN.indd Sec11:20WF350AN-02833B-04_EN.indd Sec11:20 2011-06-07  2:22:382011-06-07  2:22:38washing a load of laundry _21

02 WASHING A LOAD OF LAUNDRY Washing clothes using the cycle selector

Your new washer makes washing clothes easy, using Samsung’s “Fuzzy Control” automatic

control system. When you select a wash program, the machine will set the correct temperature,

washing time, and washing speed.

1. Press the Power button.

3. Load the articles of clothing one at a time loosely into the tub, without overfi lling it.

5. Add detergent, softener, and pre-wash detergent (if necessary) into the appropriate

Pre-wash is only available when selecting the Normal, Perm Press, Sanitize, Bedding and

Deep Steam cycles. It is only necessary if your clothing is heavily soiled(See page 35).

6. Use the Cycle Selector to select the appropriate cycle according to the type of material:

Normal, Perm Press, Sanitize, Bedding, Delicates, Hand Wash, Wool, Quick Wash, Rinse

+ Spin, Deep Steam. The relevant indicators will illuminate on the control panel.

7. At this time, you can control the wash temperature, the number of rinse cycles, the spinning

speed, and the delay time by pressing the appropriate Option button.

8. Press the Start/Pause button on the Cycle Selector and the wash will begin. The process

indicator will light up and the remaining time for the cycle will appear in the display.

To unlock the door when the “Garment+” light is turned on, press the Start/Pause button.

1. Within 5 minutes of starting a wash, you can still add/remove laundry items to the wash.

2. Press the Start/Pause button to unlock the door.

3. The door cannot be opened when the water is too HOT or the water level is too HIGH.

4. After closing the door, press the Start/Pause button to restart the wash.

When the cycle is fi nished:

When the cycle is complete, “End” is displayed and the power remains on.

The power is turned off in the following two cases.

1. When the Power button is pressed.

2. If the door is opened when “End” is displayed.

WF350AN-02833B-04_EN.indd Sec11:21WF350AN-02833B-04_EN.indd Sec11:21 2011-06-07  2:22:392011-06-07  2:22:3922_ washing a load of laundry

washing a load of laundry

USING STEAM WASH The Steam Wash function injects steam directly into the laundry in the wash tub to increase the wash

temperature and enhance the soak effect, thus improving the wash performance.

2. Press the Power button.

3. Turn the Cycle Selector and select a steam cycle. (The Deep Steam cycle automatically selects the

Steam Wash function.)

4. Press the Steam button.

5. Add detergent into the dispenser tray for a wash, and add fabric softener up to the marked line.

6. Press the Start/Pause button.

: The washer automatically selects the optimal wash conditions by sensing the weight of the laundry.

Steam may not necessarily be visible during the steam cycles.

Steam may not be present during entire steam wash cycle.

DETERGENT USE Your washer is designed to use high effi ciency (HE) detergents.

• For best cleaning results, use a high effi ciency detergents such as Tide

HE, Wisk HE, Cheer HE or Gain HE*. High effi ciency detergents contain

suds suppressors that reduce or eliminate suds. When fewer suds are

produced, the load tumbles more effi ciently and cleaning is maximized.

Regular detergent is not recommended. Please use HE detergents

Reducing the amount of detergent may reduce the cleaning quality. It is important to pre–treat stains,

sort carefully by color and soil level, and avoid overloading.

* Brand names are trademarks of their respective manufacturers. CAUTION WF350AN-02833B-04_EN.indd Sec11:22WF350AN-02833B-04_EN.indd Sec11:22 2011-06-07  2:22:392011-06-07  2:22:39washing a load of laundry _23

02 WASHING A LOAD OF LAUNDRY FEATURES Automatic dispenser

Your Washer has separate compartments for dispensing

detergent and color-safe bleach, chlorine bleach, and fabric

softener. All laundry additives are added to their respective

compartments before starting your Washer.

The automatic dispenser MUST ALWAYS be in place before

starting your Washer.

DO NOT open the automatic dispenser when your washer is

1. Never exceed the manufacturer’s recommendations when

2. This compartment holds liquid detergent for the main wash

cycle, which is added to the load at beginning of cycle.

When using powdered detergent, remove the detergent

liquid from the compartment. Powdered detergent will not

dispense with detergent liquid.

Detergent compartment

1. Pour the recommended amount of laundry detergent directly into the detergent compartment

before starting your washer.

2. If color-safe bleach is to be used, it should be added with detergent to the detergent

When adding color-safe bleach with detergent, it is best if both laundry products are in the

same form – granular or liquid.

Pre Wash compartment

When using the Pre Wash option, detergent should be added to both the Pre Wash

compartment and the detergent compartment. The detergent will automatically be dispensed

• If high effi ciency (HE) detergent is used, add 1/3 of the recommended amount to the Pre

Wash compartment and 2/3 of the recommended amount to the detergent compartment. Pre wash compartmentDetergent selector WF350AN-02833B-04_EN.indd Sec11:23WF350AN-02833B-04_EN.indd Sec11:23 2011-06-07  2:22:392011-06-07  2:22:3924_ washing a load of laundry

washing a load of laundry

(Liquid chlorine bleach only)

1. Add chlorine bleach to the bleach compartment.

DO NOT exceed the MAX FILL line.

2. Avoid splashing or over–fi lling the compartment.

3. Your washer automatically dispenses bleach into the tub at

the appropriate time.

4. The dispenser automatically dilutes liquid chlorine bleach

before it reaches the wash load.

• Never pour undiluted liquid chlorine bleach directly

onto the load or into the tub. It is a powerful chemical

and can cause fabric damage, such as weakening of

the fi bers or color loss, if not used properly.

• If you prefer to use color–safe, non–chlorine bleach,

add it to the detergent compartment.

DO NOT pour color–safe bleach into the Bleach

Fabric softener compartment

1. Pour the recommended amount of liquid fabric softener into the softener compartment.

For smaller loads, use less than one capful.

2. Fabric softener should be diluted with water until it reaches MAX FILL in the compartment.

3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse

• Use the softener compartment ONLY for liquid fabric softeners.

• DO NOT use a Downy Ball* in the Fabric softener compartment of this washer. It will not

add fabric softener at the appropriate time.

Use the detergent compartment.

* Brand names are trademarks of their respective manufacturers.

WF350AN-02833B-04_EN.indd Sec11:24WF350AN-02833B-04_EN.indd Sec11:24 2011-06-07  2:22:402011-06-07  2:22:40cleaning and maintaining your washer _25

03 CLEANING AND MAINTAINING

cleaning and maintaining your

Keeping your washer clean improves its performance, wards off unnecessary

repairs, and lengthens its life.

CLEANING THE EXTERIOR Turn off the water faucets after fi nishing the day’s washing.This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your washer to dry out.Use a soft cloth to wipe up all detergent, bleach or other spills as they occur.Clean the following as recommended:Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel.Cabinet – Clean with soap and water. CLEANING THE INTERIOR Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry.Hard water deposits may be removed, if needed. Use a cleaner labeled “washer safe”. CLEANING THE DISPENSERS The automatic dispenser may need to be cleaned periodically due to laundry additive buildup.1. Pull out the detergent liquid from detergent compartment.2. Remove the siphon cap from the fabric softener and bleach compartments.3. Wash all of the parts under running water.4. Clean the dispenser recess with a soft brush.5. Reinsert the siphon cap and push it fi rmly into place.6. Push the dispenser back into place.7. Run a Rinse+Spin cycle without any load in your washer.Siphon cap WF350AN-02833B-04_EN.indd Sec5:25WF350AN-02833B-04_EN.indd Sec5:25 2011-06-07  2:22:402011-06-07  2:22:4026_ cleaning and maintaining your washer

STORING YOUR WASHER Washers can be damaged if water is not removed from hoses and internal components before storage.

Prepare your washer for storage as follows:

• Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the

cycle without a load.

• Turn the water faucets off and disconnect the inlet hoses.

• Unplug your washer from the electrical outlet and leave your washer door open to let air circulate inside

• If your washer has been stored in below–freezing temperatures, allow time for any leftover water in your

washer to thaw out before use.

CLEANING THE DEBRIS FILTER We recommend cleaning the debris fi lter when water does not drain well or the “nd” error message is

1. Open the fi lter cover by pressing and pulling the handle

of the fi lter cover with your fi nger.

2. Unscrew the drain cap by turning it

3. Hold the cap on the end of the drain tube

and slowly pull it out about 6 in.(15 cm) and

drain off all the water.

4. Remove the debris fi lter cap.

cleaning and maintaining your

WF350AN-02833B-04_EN.indd Sec5:26WF350AN-02833B-04_EN.indd Sec5:26 2011-06-07  2:22:412011-06-07  2:22:41cleaning and maintaining your washer _27

03 CLEANING AND MAINTAINING

5. Wash any dirt or other material from the debris fi lter. Make sure

the drain pump propeller behind the debris fi lter is not blocked.

6. To assemble the fi lter cap, align the projected part of the fi lter cap

to your 12 o’clock (on an imaginary clock) and turn it clockwise.

7. Replace the debris fi lter cap.

8. Replace the fi lter cover.

CLEANING THE DOOR SEAL

1. Open the washer door and remove any clothing or items from the washer.

2. Inspect the gray colored seal between the door opening and

the basket for stained areas. Pull back the seal to inspect all

areas under the seal and to check for foreign objects.

3. If stained areas are found, wipe down these areas of the seal, using the procedure that

a) Mix a dilute solution, using ¾ cup (177 mL) of liquid chlorine bleach, and 1 gal. (3.8 L) of

b) Wipe the seal area with the dilute solution, using a damp cloth.

c) Let stand 5 minutes.

d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry with door

• Wear rubber gloves when cleaning for prolonged periods.

• Refer to the bleach manufacturer’s instructions for proper use.

PRESERVING THE TOP COVER AND THE FRONT FRAME Do not place any heavy or sharp objects or a detergent box on the washer. Keep them in the purchased

pedestal or in a separate storage box.

This may scratch or damage the top cover. There is also a danger of the box or object falling.

Since the entire washer has a high-gloss fi nish, the surface can be scratched or damaged. Therefore,

avoid scratching or damaging the surface when using the washer. CAUTION seal

WF350AN-02833B-04_EN.indd Sec5:27WF350AN-02833B-04_EN.indd Sec5:27 2011-06-07  2:22:412011-06-07  2:22:4128_ cleaning and maintaining your washer

PURE CYCLE TM This course is a self-cleaning course that removes mold that may occur inside the washing machine.

• You can only use the Delay Start function.

• If you press the Start/Pause button, the Pure Cycle

• Using the Pure Cycle course, you can clean the drum without using a cleansing agent.

• Never use the Pure Cycle course when laundry is in the washing machine. This may result in

damage to the texture or a problem with the washing machine.

• If you want to use drum cleansing agent, use only 1/10 of the amount of the drum

cleansing agent recommended by the cleansing agent manufacturer.

The Pure Cycle Auto Alarm Function

• If the “Pure Cycle” button is lit after a wash, it indicates that tub (drum) cleaning is required.

In this case, remove the laundry from the washing machine, turn the power on, and clean the

drum by performing the Pure Cycle course.

• If you do not perform the Pure Cycle course, the “Pure Cycle” indicator is turned off.

However, the “Pure Cycle” indicator will light after two washes have been performed. This

will not result in a problem with the washing machine.

• Although generally, the Pure Cycle Auto Alarm appears once a month or so, the frequency

may differ depending on the number of times the washing machine is used

cleaning and maintaining your

washer CAUTION WF350AN-02833B-04_EN.indd Sec5:28WF350AN-02833B-04_EN.indd Sec5:28 2011-06-07  2:22:422011-06-07  2:22:42troubleshooting and information codes _29

CHECK THESE POINTS IF YOUR WASHER…

PROBLEM SOLUTION Will not start. • Make sure the door is fi rmly closed.

• Make sure your washer is plugged in.

• Make sure the water source faucets are open.

• Make sure to press the Start/Pause button to start your washer.

• Make sure the Child Lock is not activated (page 20).

• Before your washer starts to fi ll, it will make a series of clicking noises

to check the door lock and do a quick drain.

• Check the fuse or reset the circuit breaker.

Has no water or not enough

• Turn both faucets on fully.

• Make sure the door is tightly closed.

• Straighten the water inlet hoses.

• Disconnect hoses and clean screens. Hose fi lter screens may be

• Open and close the door, then press the Start/Pause button.

Has detergent remains in

the automatic dispenser

after the wash cycle is

• Make sure your washer is running with suffi cient water pressure.

• Make sure the Detergent Selector dial is in the upper position when

using granular detergent.

Vibrates or is too noisy. • Make sure your washer is set on a level surface. If the surface is not

level, adjust your washer feet to level the appliance.

• Make sure that the shipping bolts are removed.

• Make sure your washer is not touching any other object.

• Make sure the laundry load is balanced.

Stops • Plug the power cord into a live electrical outlet.

• Check the fuse or reset the circuit breaker.

• Close the door and press the Start/Pause button to start your

For your safety, your washer will not tumble or spin unless the door is

• Before your washer starts to fi ll, it will make a series of clicking noises

to check the door lock and do a quick drain.

• There may be a pause or soak period in the cycle. Wait briefl y and it

• Check the screens on the inlet hoses at the faucets for obstructions.

Clean the screens periodically.

WF350AN-02833B-04_EN.indd Sec8:29WF350AN-02833B-04_EN.indd Sec8:29 2011-06-07  2:22:422011-06-07  2:22:4230_ troubleshooting and information codes

PROBLEM SOLUTION Fills with the wrong

• Turn both faucets on fully.

• Make sure the temperature selection is correct.

• Make sure the hoses are connected to the correct faucets.

• Check the water heater. It should be set to deliver a minimum

120°F(49°C) hot water at the tap. Also check the water heater

capacity and recovery rate.

• Disconnect the hoses and clean the screens. The hose fi lter screens

• As your washer is fi lling, the water temperature may change as

the automatic temperature control feature checks incoming water

temperature. This is normal.

• While your washer is fi lling, you may notice just hot and/or just

cold water going through the dispenser when cold or warm

wash temperatures are selected. This is a normal function of the

automatic temperature control feature as your washer determines the

temperature of the water.

Door locked or will not

• Press the Start/Pause button to stop your washer.

• Your washer door will remain locked during the heating portion of the

• It may take a few moments for the door lock mechanism to

Does not drain and/or spin. • Check the fuse or reset the circuit breaker.

• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain

restriction, call for service.

• Close the door and press the Start/Pause button. For your safety,

your washer will not tumble or spin unless the door is closed.

Load is too wet at the end

• Use the High or Extra High spin speed.

• Use high effi ciency detergent to reduce over–sudsing.

• Load is too small. Very small loads (one or two items) may become

unbalanced and not spin out completely.

Leaks water. • Make sure the door is fi rmly closed.

• Make sure all hose connections are tight.

• Make sure the end of the drain hose is correctly inserted and secured

to the drainage system.

• Avoid overloading.

• Use high effi ciency detergent to prevent over–sudsing.

Has excessive suds. • Use high effi ciency detergent to prevent over-sudsing.

• Reduce the detergent amount for soft water, small or lightly soiled

• Non-HE detergent is NOT recommended.

04 TROUBLESHOOTING INFORMATION CODES Information codes may be displayed to help you better understand what is occurring with your washer.

CODE SYMBOL MEANING SOLUTION

Unbalanced load prevented your

washer from spinning.

Redistribute the load, press the Start/Pause

dL Door is unlocked when washer is

Press the Power button to turn off your washer,

then restart the cycle. If the code reappears, call

dS Door is open when washer is

Close the door tightly and restart the cycle.

If the code reappears, call for service.

FL Your washer failed to lock the

Close the door tightly and restart the cycle.

If the code reappears, call for service.

Water temperature control

(Heater control problem)

LE Your washer has tried to fi ll but

has not reached the proper water

LO The door will not unlock. Make sure the door is fi rmly closed.

Press the Power button to turn off your washer,

then turn it on again. If the code reappears, call

Your washer is not draining.

It can also mean that the unit

senses a small clog while draining.

First of all, clean up the drain fi lter. Then

check the following.

Clean the fi lter (See page 26).

1. Turn off the unit for 10 seconds and then turn

2. Select the Spin Only cycle (See page 19).

3. Press the Start/Pause to drain the water.

If it still does not drain, call for service.

nF Your washer has tried to fi ll but

Make sure the water faucets are open all the

way. Check for kinked hoses.

Check the inlet screens on the fi ll hoses.

If you use a Flood Safety Device, then please

remove the device and connect the water hoses

directly to the unit.

Check if the hot water supply

You must connect the hot water supply hose

because hot water is supplied by the Auto

Temperature Control (A.T.C.) function if the

temperature of the cold water is lower than 59°F.

The hot/cold water hose

connection is not correct.

Please connect the hot/cold water hose

connection correctly.

Problem with control. Call for service.

WF350AN-02833B-04_EN.indd Sec6:31WF350AN-02833B-04_EN.indd Sec6:31 2011-06-07  2:22:432011-06-07  2:22:4332_ cycle chart

CODE SYMBOL MEANING SOLUTION OE A fault is detected in the water

Jammed key. Call for service

tE Temperature sensor problem. Restart the cycle.

If the code reappears, call for service.

3E Motor problem. Restart the cycle.

If the code reappears, call for service.

2E High/Low voltage detected. Restart the cycle.

If the code reappears, call for service.

7E Ag+ Kit problem Call for service

AE Communication error between

SUB PBA and MAIN PBA Call for service

System error Call for service

SUdS Too many suds are detected

during the washing session.

The unit is put on hold until the

suds are reduced. Then, the unit

will go back to the operation.

When it fi nishes washing, “End”

and “SUdS” codes will blink in

To prevent it, cut down on detergents.

For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG)

FABRIC CARE CHART The following symbols provide garment care direction. The clothing care labels include symbols for washing,

bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency

among garment manufacturers of domestic and imported items. Follow care label directions to maximize

garment life and reduce laundering problems.

Wash Cycle Special Instructions

Normal Line Dry/ Hang to Dry Do Not Wash

Drip Dry Do Not Wring

Gentle/Delicates Dry Flat Do Not Bleach

Hand Wash Heat Setting Do Not Tumble Dry

Cold Any Heat Dry Clean

No Heat/Air Do Not Dry Clean

Line Dry/ Hang to Dry

(color-safe) Bleach (when

Tumble Dry Cycle Medium Dry Flat

wool. Loads should be

** The dot symbols represent appropriate wash water temperatures for various items. The temperature

range for Hot is 105-125 °F(41-52 °C), for Warm 85-105 °F(29-41 °C) and for Cold 60-85 °F(16-29

°C). (Wash water temperature must be a minimum of 60 °F(16 °C) for detergent activation and effective

cleaning.) The clothes washer may not ensure these temperatures because the actual water temperatures

entering your washer are dependent on water heater settings and regional water supply temperatures. For

example, cold water entering the home in the northern states during winter may be 40 °F(4 °C) which is

too cold for effective cleaning. The water temperature in this situation will need to be adjusted by selecting

a warm setting, adding some hot water to the MAX FILL line or using your washer’s heating option, if

WF350AN-02833B-04_EN.indd Sec7:33WF350AN-02833B-04_EN.indd Sec7:33 2011-06-07  2:22:432011-06-07  2:22:4334_ appendix

HELPING THE ENVIRONMENT

• Your washer is manufactured from recyclable materials. If you decide to dispose of it, please observe

local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected

to a power source. Remove the door so that animals and small children cannot get trapped inside the

• Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.

• Use stain removal products and bleaches before the wash cycle only when necessary.

• Save water and electricity by only washing full loads (the exact amount depends upon the program used).

DECLARATION OF CONFORMITY This appliance complies with UL2157.

SPECIFICATION TYPE FRONT LOADING WASHER DIMENSIONS Div In. (cm)

C. Depth with door open 90°

05 APPENDIX CYCLE CHART Use this chart to set the best cycle and option for you laundry.

52 Sanitize zz z z zzz

Temp Spin Soil Level

WARRANTY SAMSUNG WASHER LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS CANADA, INC.

(SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by

SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:

One (1) year part and labor

Ten (10) years washing motor part

This limited warranty begins on the original date of purchase, and is valid only on products purchased

and used in the Canada. To receive warranty service, the purchaser must contact SAMSUNG for problem

determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized

service center. The original dated bill of sale must be presented upon request as proof of purchase to

SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home service during the

warranty period at no charge, subject to availability within the Canada. In-home service is not available in all

To receive in-home service, product must be unobstructed and accessible to the service agent. If service

is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized

SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein,

with new or reconditioned parts or products if found to be defective during the limited warranty period

specifi ed above. All replaced parts and products become the property of SAMSUNG and must be returned

to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90)

days, whichever is longer.This limited warranty covers manufacturing defects in materials and workmanship

encountered in normal, noncommercial use of this product and shall not apply to the following: damage

that occurs in shipment; delivery and installation; applications and uses for which this product was not

intended; altered product or serial numbers; cosmetic damage or exterior fi nish; accidents, abuse, neglect,

fi re, water, lightning, or other acts of nature or God; use of products, equipment, systems, utilities, services,

parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied

or authorized by SAMSUNG that damage this product or result in service problems; incorrect electrical

line voltage, fl uctuations and surges; customer adjustments and failure to follow operating instructions,

maintenance and environmental instructions that are covered and prescribed in the instruction book;

product removal and reinstallation; problems caused by pest infestations. This limited warranty does not

cover problems resulting from incorrect electric current, voltage or supply, light bulbs, house fuses, house

wiring, cost of a service call for instructions, or fi xing installation errors. SAMSUNG does not warrant

uninterrupted or error-free operation of the product.

WF350AN-02833B-04_EN.indd Sec9:36WF350AN-02833B-04_EN.indd Sec9:36 2011-06-07  2:22:442011-06-07  2:22:44warranty _37

Some provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation

of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

This warranty gives you specifi c rights, and you may also have other rights, which vary from province to

To obtain warranty service, please contact SAMSUNG at:

Samsung Electronics Canada Inc.,

Customer Service 55 Standish Court Mississauga, Ontario L5R 4B2 Canada

programme Pure Cycle commence.

Samsung Electronics Canada Inc.,