ZWK5120 - Washing machine ZANUSSI - Free user manual and instructions

USER MANUAL ZWK5120 ZANUSSI

ELECTROLUX HOME PRODUCTS

Warnings WARNING ! These warnings are for the safety of you and others around you. Please read these points carefully before ins- talling and using your appliance. Thank you for your attention. Keep this user manual with your appliance. If the appliance is sold or given to another per- son, please make sure this user manual is included. This way, the new user will have the relevant operating instructions and war- nings. General safety

• Do not modify or attempt to modify this appliance. This would put yourself in danger.

• Ensure that all coins, safety pins, brooches, screws etc have been removed before starting a washing programme. If left in washing, they can seriously damage the appliance.

• Use the amount of detergent recommended in the paragraph “Using the right amount of detergent”.

• Put small items together (socks, belts etc.) in a small linen bag or pillow case.

• Unplug and close inlet hose tap after using appliance.

• Always disconnect the power supply from the appliance before cleaning or maintenance.

• Do not machine wash clothes with ribbing, unfinished or torn material. Installation

• Unpack or ask for the appliance to be unpac- ked immediately upon arrival. Check the out- side of the appliance is not damaged in any way. Put any complaints you may have in wri- ting on your copy of the delivery receipt.

• The appliance must be untied before connec- ting to power supply or using. If all transit pac- kaging is not completely removed, the appliance or surrounding furniture could be damaged.

• Connection to the water supply must be car- ried out by a qualified plumber.

• If your domestic electrical circuit needs adap- ting to allow the appliance to be plugged in, use a qualified electrician.

• Ensure that, after installation, the power cable is not trapped under the appliance.

• If the appliance is installed on carpeted floor, ensure that the carpet does not obstruct any ventilation ducts located at the base of the appliance.

• The appliance must be equipped with an ear- thed power plug which conforms to regula- tions.

• Before connecting your appliance to the power supply, carefully read the instructions in the chapter entitled “Electrical connection”.

• Replacing the power cable should only be car- ried out by the After Sales Service.

• The manufacturer cannot be held responsible for any damage resulting from incorrect instal- lation. Precautions to be taken against frost If your appliance is exposed to temperatures below 0°C, the following precautions must be taken :

• Close the tap and disconnect the inlet hose.

• Place the end of this hose and the drain hose in a basin on the floor.

• Select the Drain programme let it run until the end of the cycle.

• Disconnect the appliance from the power sup- ply by turning the program selector to “Stop”.

• Unplug the appliance.

• Screw the inlet hose back on and replace the30 drain hose. This way, the water remaining in the hoses will be drained away, avoiding any ice formation which would damage your appliance. Before turning your appliance on again, ensure that it is installed in an area where the tempera- ture will not fall below freezing. Use

• Your appliance is intended for normal domes- tic use. Do not use the appliance for commer- cial or industrial purposes or for any purpose other than the one it was designed for : washing, rinsing and spinning.

• Only wash items suitable for this treatment. Refer to the instructions on the label of each item.

• Do not put items into the washing machine which have had stains removed with petrol, alcohol, trichlorethylen etc. If such stain remo- vers have been used, wait until the product has evaporated before putting these items into the drum.

• Your appliance has been designed for use by adults. Ensure children do not touch the appliance or use it as a toy.31 Description of the appliance The control panel Programme selector

• In the position, the machine is switched off.

• In a another position, the machine is switched on and a pro- gramme is selected. Programme selector Temperature selector dial Spin pushbutton Option pushbuttons Start/Pause pushbutton Lights of cycle progress Delay start pushbutton Temperature selector dial

• Selects the desired temperature. Spin pushbutton

• Selects the desired spin speed or the options Rinse hold or Night cycle by repeatedly pressing the button. Option pushbuttons

• Selects one or more options by repeatedly pressing the buttons. Lights of cycle progress

• Indicates the phase of the programme in progress. Start/Pause pushbutton

• To start the programme or pause it. Delay start pushbutton

• Selects a delayed start by repeatedly pressing the button.32 Dispenser box The control panel Lid handle Adjustable level- ling feet Prewash Softener (do not fill above the MAX symbol )

• Reference programme for test conforming to CEI 456 standard ( 60° Eco programme). ** Cannot be used with Eco programmes.34 How to run a wash cycle ? Using for the first time IMPORTANT !

• Ensure the electrical and water connections comply with the installation instructions.

• Remove the polystyrene insert and all other items inside the drum.

• Run an initial wash cycle at 90°C, without any washing but with detergent to clean the water tank. Daily use Loading washing

• Open the lid of the appliance.

• Open the drum by depressing the locking but- ton A : The two shutters unlock automatically.

• Load the washing, close the drum and the lid of your washing machine. WARNING ! Before closing the lid of your appliance, ensure that the drum is properly closed :

• When the two shutters are closed,

• locking button A released. Proportioning of detergents Your washing machine has been designed to reduce your water and detergent consumption. You can therefore reduce the amounts recom- mended by detergent manufacturers. Pour the amount of washing powder into the washing and prewash compartments if you have selected the “prewash” option. Pour fabric softener into the compartment if neces- sary . If you use another detergent type, refer to the section “detergents and additives” in the washing guide. Selection of desired programme You can find the right programme for different types of washing in the programme table (see “Programme table”). Turn the programme selector to the required programme. The “Start/Pause” pushbutton flashes green. WARNING ! If you turn the programme selector to another programme while a cycle is in progress, the appliance will ignore the new selected pro- gramme. The «Start/Pause» pushbutton flashes red for a few seconds. A35 Selecting the temperature Turn the temperature selector dial to the desired temperature. Selecting the spin speed Press the «Spin» pushbutton to change the spin speed, if you want your washing to be spun at a different speed to the one selec- ted by the appliance. You can also select «No spin»

• or «Night silence plus»*. The maximum speeds are : for Normal Cotton, Eco, Jeans : 1200 rpm, for Synthetics, Wool, Handwash, Intensive sport, Easy iron : 900 rpm, pour Delicates, Curtains : 700 rpm. At the end of the programme, if you have selec- ted «Rinse hold» or «Night silence plus», you then need to select a «Spin» or «Drain» pro- gramme to finish the cycle. «Rinse hold» The washing machine will not drain the water from the last rinse, so will not crease the laundry. Selecting options You must select the dif- ferent options after selecting the pro- gramme and before pressing the «Start/ Pause» pushbutton (see Programme table). Press the desired but- ton(s) ; the corresponding lights come on. If pressed again, the lights go out. If one of the options is not compatible with the selected pro- gramme, the «Start/Pause» pushbutton flashes red. «Prewash» option The appliance runs a prewash at 30°C max. The prewash finishes with a short spin cycle for cot- ton or synthetic programmes, and with an empty cycle for delicates programmes. «Quick» option The washing time will be reduced according to the programme selected. «Rinse plus» option The washing machine will add one or more rin- ses during the cycle. This option is recommended for people with sen- sitive skin and in soft water areas. Temporary : Press the «Rinse plus» pushbutton. The option is only active for the selected programme. Permanent : Hold down the «Option» and «Rinse plus» pus- hbuttons for a few seconds. The option is per- manently activated, even if the appliance is switched off. To deactivate it, repeat the process. *depending on model36 «Delay start» This option allows you to delay the start of a wash programme by 3, 6 or 9 hours by pressing the «Delay start» pushbutton. You can change or cancel the delayed start time at any time before you press the «Start/Pause» pushbutton, by pressing the «Delay start» pus- hbutton again (when all indicators are off, the wash programme will start immediately). If you have already pressed the «Start/Pause» pushbutton and you want to change or cancel the delayed start, proceed as follows :

• To cancel the delayed start and start the cycle immediately, press «Start/Pause» and then «Delay start». Press «Start/Pause» to start the cycle.

• To change the timer delay period, you must go through the «Off» position and reprogram your cycle. WARNING ! The lid will be locked during the delayed start time. If you need to open it, you must first pause the appliance by pressing the «Start/Pause» pushbutton. After closing the lid again, press the «Start/Pause» pushbutton. Start of the programme Press the «Start/Pause» pus- hbutton to start the cycle ; the corresponding light will come on green. It is normal for the programme selector to remain stationary during the cycle. The light corresponding to the current cycle is illuminated. : Prewash + Wash : Rinse + Spin : End of cycle Interrupting a programme Adding washing during the first 10 minutes Press the «Start/Pause» pushbutton : the cor- responding light will flash green while the appliance is paused. The lid can only be opened around 2 minutes after the washing machine has come to a stop. Press the «Start/Pause» pus- hbutton again to continue the programme. Modifying the programme in progress Before making any changes to the current pro- gramme, you need to pause the washing machine by pressing the «Start/Pause» pus- hbutton. If the modification is not possible, the «Start/Pause» pushbutton flashes red for a few seconds. If you still decide to change the pro- gramme, you must cancel the current pro- gramme (see below). Cancelling the programme If you want to cancel the programme, turn the programme selector to the «Off» position. End of the programme The washing machine stops automatically ; the «Start/Pause» pushbutton goes out and the light «End» comes on. The lid can only be ope- ned around 2 minutes after the washing machine has come to a stop. Turn the programme selector to the «Off» position. Remove washing Unplug and close water inlet tap. WARNING ! We recommend leaving the lid and drum open after use to ventilate the water tank.37 Washing guide IMPORTANT ! Sorting and preparing the washing

• Sort washing by type and care label (refer to International symbols section below) : normal wash for tough fabrics which can withstand intense washing and spinning cycles ; delicate wash for delicate fabrics which need to be treated with care. For mixed loads, loads with items of different types of material, choose a programme and a temperature suitable for the most fragile material.

• Wash whites and colours separately : Othe- rwise, whites will be coloured or will turn grey.

• New coloured clothes often contain excess dye. It is recommended to wash such items separately the first time. Follow care instruc- tions “wash separately” and “wash separately several times”.

• Empty pockets and unfold items.

• Remove loose buttons, pins and fasteners. Close zip fasteners, tie ups laces and straps.

• Turn multilayered fabrics (sleeping bags, ano- raks, etc.), coloured headwear, wool and material with printed designs inside out.

• Wash small fragile items (socks, tights, bras, etc) in a net bag.

• Take special care with curtains. Remove hooks and place net curtains in a net or bag. Wash loads depending on type of materials The amount of washing placed in the drum must not exceed the maximum capacity of the washing machine. This capacity can vary depen- ding on the type of materials. Reduce the quan- tity if washing is heavily soiled or made of absorbant material. Not all textiles have the same volume in the drum or the same water absorption levels. In general, the drum must therefore be filled :

• to full capacity but avoiding excessive pres- sure on cotton, linen and cotton/linen mixtu- res,

• to half capacity for processed cottons and synthetic fibres,

• to a third of its capacity for very fragile items such as net curtains and woollens. For mixed loads, fill drum depending on most fragile materials. Detergents and additives Only use detergents and additives designed for use in a washing machine. Refer to manufactu- rer’s recommendations and also Dispenser box and Using the right amount of detergent sec- tions. We do not recommend mixing different types of detergents. This may spoil the washing. The amount of detergent to be used depends on the size of the load, the hardness of the water and how heavily soiled the washing is. If the water is soft, reduce the amount slightly. If the water contains lime scale (a descaler is recommended) or if the washing is heavily soiled or stained, increase the amount slightly. You can obtain information on the hardness level of water in your area by contacting your water company or other competent source. There are no restrictions on the use of powder detergents. Liquid detergents must not be used when a prewash has been selected. For cycles without prewash, they can be added either via means of a dosing ball, or in the detergent compartment. In either case, the wash cycle must be started immediately. Detergent tablets or doses must be placed in the detergent compartment of your appliance’s dis- penser box.38 For stain removal before a wash cycle, please refer to manufacturer’s recommended amounts and instructions. If you use a detergent to remove stains, the wash cycle must be started immediately. International symbols NORMAL WASH Wash at 95°C Wash at 60°C Wash at 40°C Wash at 30°C Hand wash Do not wash DELICATE WASH BLEACHING Whitewashing (bleach) allowed (cold only and in diluted solution) No whitewashing (bleach) IRONING High temperature (max 200°C) Mid temperature (max 150°C) Low temperature (max 100°C) Do not iron DRY CLEANING Dry cleaning (all common solvents) Dry cleaning (all common solvents except trichlorethylene Dry cleaning (only oil-based solvents and R113) Do not dry clean High temperature Mid temperature DRYING Dry flat Hang dry Dry on clothes hanger Tumble drying per- mitted Do not tumble dry39 Care and cleaning WARNING ! Unplug the appliance before cleaning. Descaling the appliance To descale the appliance, use an appropriate non-corrosive product designed for washing machines. Read product label for recommended amounts and how often descaling should be car- ried out. The exterior Use warm soapy water to clean the exterior of the appliance. Never use alcohol, solvents or similar products. Dispenser box To clean, proceed as follows : Drainage filter Clean the filter located at the base of the appliance regularly :

Water inlet filters To clean the 2 filters, proceed as follows :

Operating problems Numerous checks were carried out on your appliance before it left the factory. However, should you notice a malfunction, please refer to the sections below before contacting the after- sales service. Problems Causes The washing machine doesn’t start or doesn’t fill :

• the appliance isn’t plugged in correctly, the electrical installation isn’t working,

• the lid of your appliance and the drum shutters aren’t closed firmly,

• the programme start command hasn’t been properly selected,

• there is a power failure,

• the water supply has been cut off,

• the water inlet tap is closed,

• the water inlet filters are dirty,

• a red tab appears on the water inlet hose. The appliance fills but empties straight away :

• the drainage U-piece is fixed too low (see installation section). The washing machine doesn’t rinse or doesn’t empty :

• the drain hose is blocked or bent,

• the drainage filter is obstructed,

• the out of balance detector has been activated : washing is une- venly distributed in the drum,

• the “Drain” programme or “Night Silence Plus” or “Rinse hold” options have been selected,

• the height of the drainage U-piece is unsuitable. You have found water around the washing machine :

• too much detergent has caused foam to overflow,

• the detergent is unsuitable for machine washing,

• the drainage U-piece isn’t attached correctly,

• the drainage filter hasn’t been put back in place,

• the water inlet hose is leaking. Wash is unsatisfactory : •the detergent is unsuitable for machine washing,

• there is too much washing in the drum,

• the wash cycle is unsuitable,

• there isn’t enough detergent. The appliance vibrates, is noisy : •the appliance hasn’t been untied properly (see untying section),

• the appliance isn’t level and is unbalanced,

• the appliance is too close to the wall or furniture,

• washing is unevenly distributed in the drum,

• the load is too small.42 the wash cycle is much too long : •the water inlet filters are dirty,

• the power or water supply has been cut off,

• the motor overheating detector has been activated,

• the water inlet temperature is lower than usual,

• the foam detection security system has been activated (too much detergent) and the washing machine has begun draining the foam,

• the out of balance detector has been activated : an extra phase has been added to distribute washing more evenly in the drum. The washing machine stops during a wash cycle :

• the water or electricity supply is defective

• a Rinse hold has been selected,

• the drum shutters are open. The lid doesn’t open at the end of the cycle :

• the “immediate opening”

• the temperature inside the drum is too high,

• the lid unlocks 1 - 2 minutes after the end of the cycle*. The “Start/Pause” pushbutton

• the lid isn’t closed properly. The “Start/Pause” pushbutton** flashes red*** :

• the drainage filter is obstructed,

• the drain hose is blocked or bent,

• the drain hose is fixed too high (see “Installation” section).

• the drainage pump is blocked,

• the standpipe is blocked. The “Start/Pause” pushbutton** flashes red*** :

• the water inlet tap is closed,

• the water supply has been cut off. Softener runs directly into the drum when filling the dispenser box :

• you have gone past the MAX indicator.

• Depending on model. **On some models, the audible signals can sound. *** After solving any problems, press the ‘Start/Pause’ pushbutton to restart the interrupted programme. Problems Causes43 Technical specifications DIMENSIONS Height Width Depth 850 mm 400 mm 600 mm

• Reference programme for test conforming to CEI 456 standard (60° Eco programme) : 49 L / 0,93 kWh / 140 min ** Average figures which can vary depending on conditions of use. Consumptions shown refer to the maximum temperature for each programme.45 Environment Disposing of the appliance All materials carrying the symbol are recy- clable. Dispose of them at a waste collection site (enquire at your local council) for collection and recycling. When disposing of your appliance, remove all parts which could be dangerous to others: cut off the power supply cable at the base of the appliance. The symbol on the product or on its packa- ging indicates that this product may not be trea- ted as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equip- ment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Protecting the environment To save water and energy and therefore help protect the environment, we recommend the fol- lowing :

• Whenever possible, use the appliance at full capacity and avoid partial loads.

• Only use the prewash and soak programmes for heavily soiled items.

• Use an appropriate amount of detergent for the hardness of the water (cf. section “Using the right amount of detergent”), the size of the load and how soiled the washing is.46 Installation WARNING ! Remove all protective packaging for transit before using for the first time. Keep in case nee- ded for future transit : Transporting a non-secu- red appliance may damage internal components and cause leakages and malfunctions. The appliance can also be damaged through physi- cal contact. Unpacking Untying

To install your washing machine at the same level as surrounding furniture, proceed as fol- lows : Water supply Install the supplied water inlet hose at the rear of your washing machine by proceeding as follows (Do not reuse an old hose) : Open the water inlet tap. Check there are no leaks. The water inlet hose can not be extended. If it is too short, please contact the after-sales service. Drainage - The connector at the end of the flexible hose can be attached to all common types of stand- pipe. Attach the connector to the standpipe with the hose clamp supplied with the appliance

- Fit the U-piece on the drainage hose. Place everything in a drainage point (or in a sink) at a height of between 70 and 100 cm. Ensure it is positio- ned securely. Air must be able to enter the end of the hose, to avoid any risk of siphoning.

WARNING ! The drain hose must never be stretched. If it is too short, contact a tradesperson. Electrical connection This washing machine must only be connected in single-phased 230 V. Check the fuse size : 10 A for 230 V. The appliance must not be connected with an extension lead or multi-plug adaptor. Ensure that the plug is earthed and that it is in accordance with current norms. Positioning Position the appliance on a flat and hard surface in a ventilated location. Ensure the appliance does not come into contact with the wall or other furniture. Accurate levelling avoids vibrations, noise and prevents the appliance from moving when run- ning.

Guarantee/Customer Service Belgium DECLARATION OF GUARANTEE TERMS. Our appliances are produced with the greatest of care. However, a defect may still occur. Our con- sumer services department will repair this upon request, either during or after the guarantee period. The service life of the appliance will not, however, be reduced as a result. This declaration of guarantee terms is based on European Union Directive 99/44/EC and the pro- visions of the Civil Code. The statutory rights that the consumer has under this legislation are not affected by this declaration of guarantee terms. This declaration does not affect the vendor's sta- tutory warranty to the end user. The appliance is guaranteed within the context of and in adhe- rence with the following terms :

1. In accordance with provisions laid down in

paragraphs 2 to 15, we will remedy free of charge any defect that occurs within 24 months from the date the appliance is delivered to the first end user. These guarantee terms do not apply in the event of use for professional or equivalent purposes.

2. Performing the guarantee means that the

appliance is returned to the condition it was in before the defect occurred. Defective parts are replaced or repaired. Parts replaced free of charge become our property.

3. So as to avoid more severe damage, the

defect must be brought to our attention immedia- tely.

4. Applying the guarantee is subject to the con-

sumer providing proof of purchase showing the purchase and/or delivery date.

5. The guarantee will not apply if damage cau-

sed to delicate parts, such as glass (vitreous ceramic), synthetic materials and rubber, is the result of inappropriate use.

6. The guarantee cannot be called on for minor

faults that do not affect the value or the overall reliability of the appliance.

7. The statutory warranty does not apply when

defects are caused by : - a chemical or electrochemical reaction caused by water, - abnormal environmental conditions in general, - unsuitable operating conditions, - contact with harsh substances.

8. The guarantee does not apply to defects due

to transport which have occurred outside of our responsibility. Nor will the guarantee cover those caused by inadequate installation or assembly, lack of maintenance or failure to respect the assembly instructions or directions for use.

9. Defects that result from repairs or measures

carried out by people who are not qualified or expert or defects that result from the addition of non-original accessories or spare parts are not covered by the guarantee.

10. Appliances that are easy to transport may be

delivered or sent to the consumer services department. Home repairs are only anticipated for bulky appliances or built-in appliances.

11. If the appliances are built-in, built-under,

fixed or suspended in such a way that removing and replacing them in the place where they are fitted takes more than half an hour, the costs that result therefrom will be charged for. Connected damage caused by these removal and replace- ment operations will be the responsibility of the user.

12. If, during the guarantee period, repairing the

same defect repeatedly is not conclusive, or if the repair costs are considered disproportionate, in agreement with the consumer, the defective appliance may be replaced with another appliance of the same value. In this event, we reserve the right to ask for a financial contribution calculated according to the length of time it has been used.50

13. A repair under guarantee does not mean that

the normal guarantee period will be extended nor that a new guarantee period begins.

14. We give a twelve month guarantee for

repairs, limited to the same defect.

15. Except in the event where liability is legally

imposed, this declaration of guarantee terms excludes any compensation for damage outside the appliance for which the consumer wishes to assert his rights. In the event of legally admitted liability, compensation will not exceed the pur- chase price paid for the appliance. These guarantee terms are only valid for appliances purchased and used in Belgium. For exported appliances, the user must first make sure that they satisfy the technical conditions (e.g.: voltage, frequency, installation instructions, type of gas, etc.) for the country concerned and that they can withstand the local climatic and environmental conditions. For appliances pur- chased abroad, the user must first ensure that they meet the qualifications required in Belgium. Non-essential or requested adjustments are not covered by the guarantee and are not possible in all cases. Our consumer services department is always at your disposal, even after the guarantee period has expired. Address for our consumer services depart- ment : Belgium Electrolux Home Products Belgium ELECTROLUX SERVICE Bergensesteenweg 719 1502 Lembeek Consumer services Tel.: 02/363.04.44 Fax.: 02/363.04.00 ; 02/363.04.60 E-mail: consumer.services@electrolux.be Luxembourg Grand-Duché de Luxembourg

ELECTROLUX HOME PRODUCTS

Rue de Bitbourg. 7 L-1273 Luxembourg-Hamm Consumer services Tel.: 00 352 42 431-1 Fax.: 00 352 42 431-360 E-mail: consumer-service.luxembourg@electro- lux.lu European Guarantee This appliance is guaranteed by Electrolux in all countries listed in the attached document (Euro- pean Address Services) and for the period spe- cified by the guarantee or, where necessary, by current legislation. If you move from one of these countries to another of the countries listed below the appliance guarantee will move with you sub- ject to the following qualifications :

• The appliance guarantee starts from the date you first purchased the appliance which will be evidenced by production of a valid purchase document issued by the seller of the appliance.

• The appliance guarantee is for the same period and to the same extent for labour and parts as exists in your new country of resi- dence for this particular model or range of appliances.

• The appliance guarantee is personal to the original purchaser of the appliance and cannot be transferred to another user.

• The appliance is installed and used in accor- dance with instructions issued by Electrolux and is only used within the home, i.e. is not used for commercial purposes.

• The appliance is installed in accordance with all relevant regulations in force within your new country of residence. The provisions of this European Guarantee do not affect any of the rights granted to you by law.51www.electrolux.com 108 3415 02 - 08/09