WMD 863 - Machine à laver HOTPOINT - Free user manual and instructions

USER MANUAL WMD 863 HOTPOINT

Unpacking and levelling

Connecting the electricity and water supplies

The first wash cycle

Care and maintenance, 4

Cutting off the water or electricity supply

Cleaning the washing machine

Cleaning the detergent dispenser drawer

Caring for the door and drum of your appliance

Checking the water inlet hose

Precautions and tips, 5

Opening the porthole door manually

Description of the washing machine, 6-7

Running a wash cycle, 8

Wash cycles and functions, 9

Table of wash cycles

Detergents and laundry, 10

Detergent dispenser drawer

Preparing the laundry

Load balancing system

Instructions for use

! This instruction manual should be kept in a

safe place for future reference. If the washing

machine is sold, transferred or moved, make

sure that the instruction manual remains with

the machine so that the new owner is able to

familiarise himself/herself with its operation

! Read these instructions carefully: they con-

tain vital information relating to the safe instal-

lation and operation of the appliance.

Unpacking and levelling

1. Remove the washing machine from its

2. Make sure that the washing machine has

not been damaged during the transportation

process. If it has been damaged, contact the

retailer and do not proceed any further with

the installation process.

3. Remove the 4 pro-

tective screws (used

during transportation)

part of the appliance

4. Close off the holes using the plastic plugs

5. Keep all the parts in a safe place: you will

need them again if the washing machine ne-

eds to be moved to another location.

! Packaging materials should not be used as

1. Install the washing

sturdy floor, without

resting it up against

walls, furniture cabi-

nets or anything else.

2. If the floor is not

perfectly level, com-

pensate for any une-

venness by tightening or loosening the adju-

stable front feet (see figure); the angle of incli-

nation, measured in relation to the worktop,

Levelling the machine correctly will provide

it with stability, help to avoid vibrations and

excessive noise and prevent it from shifting

while it is operating. If it is placed on carpet or

a rug, adjust the feet in such a way as to allow

a sufficient ventilation space underneath the

Connecting the electricity and

Connecting the water inlet hose

1. Connect the inlet

hose by screwing it to

a cold water tap using

connection (see figu-

Before performing the

connection, allow the

water to run freely un-

til it is perfectly clear.

it onto the correspon-

ding water inlet of the

right-hand side of the

rear part of the ap-

pliance (see figure).

3. Make sure that the hose is not folded over

! The water pressure at the tap must fall within

the range of values indicated in the Technical

data table (see next page).

! If the inlet hose is not long enough, contact a

specialised shop or an authorised technician.

! Never use second-hand hoses.

! Use the ones supplied with the machine.GB

please refer to the technical

data plate fixed to the ma-

up to 1600 rotations per

programme (40°) (2nd

press of the button); Cotton

This appliance conforms to

the following EC Directives:

- 2004/108/EC (Electroma-

gnetic Compatibility)

- 2006/95/EC (Low Voltage)

- 2012/19/EU Connecting the drain hose

hose, without bending

it, to a drain duct or

a wall drain situated

alternatively, placed

it over the edge of a

basin, sink or tub, fa-

stening the duct sup-

plied to the tap (see

! We advise against the use of hose extensions;

if it is absolutely necessary, the extension must

have the same diameter as the original hose

and must not exceed 150 cm in length.

Electrical connections

Before plugging the appliance into the electri-

city socket, make sure that:

• the socket is earthed and complies with all

• the socket is able to withstand the maxi-

mum power load of the appliance as indicated

in the Technical data table (see opposite);

• the power supply voltage falls within the va-

lues indicated in the Technical data table (see

• the socket is compatible with the plug of the

washing machine. If this is not the case, repla-

ce the socket or the plug.

! The washing machine must not be installed

outdoors, even in covered areas. It is extreme-

ly dangerous to leave the appliance exposed

to rain, storms and other weather conditions.

! When the washing machine has been instal-

led, the electricity socket must remain within

! The power supply cable must only be repla-

ced by authorised technicians.

Warning! The company shall not be held re-

sponsible in the event that these standards are

The first wash cycle

Once the appliance has been installed, and

before you use it for the first time, run a wash

cycle with detergent and no laundry, using

wash cycle number “Auto Clean” (see “Clea-

ning the washing machine”).4

GB Care and maintenance

Cutting off the water and electri-

• Turn off the water tap after every wash cycle.

This will limit wear on the hydraulic system in-

side the washing machine and help to prevent

• Unplug the washing machine when cleaning

it and during all maintenance work.

Cleaning the washing machine

• The outer parts and rubber components

of the appliance can be cleaned using a soft

cloth soaked in lukewarm soapy water. Do not

use solvents or abrasives.

• The washing machine has a “Auto Clean”

programme for its internal parts that must be

run with no load in the drum.

To help the wash cycle

lightly-soiled garments)

or special additives to

clean the washing ma-

programme every 40 wash cycles.

To start the programme press buttons A and

B simultaneously for 5 seconds (see figure).

The programme will start automatically and will

run for about 70 minutes. To stop the cycle

press the START/PAUSE button.

Cleaning the detergent dispenser

Remove the dispenser

by raising it and pul-

ling it out (see figure).

Wash it under running

water; this operation

A B Caring for the door and drum of

• Always leave the porthole door ajar in order

to prevent unpleasant odours from forming.

The washing machine is fitted with a self-clea-

ning pump which does not require any mainte-

nance. Sometimes, small items (such as coins

or buttons) may fall into the pre-chamber which

protects the pump, situated in its bottom part.

! Make sure the wash cycle has finished and

unplug the appliance.

To access the pre-chamber:

1. using a screwdri-

ver, remove the cover

front part of the wa-

by rotating it anti-

clockwise (see figu-

re): a little water may

trickle out. This is

3. clean the inside thoroughly;

4. screw the lid back on;

5. reposition the panel, making sure the hooks

are securely in place before you push it onto

Checking the water inlet hose

Check the inlet hose at least once a year. If

there are any cracks, it should be replaced

immediately: during the wash cycles, water

pressure is very strong and a cracked hose

could easily split open.

! Never use second-hand hoses.GB

Precautions and tips

! This washing machine was designed and constructed in

accordance with international safety regulations. The fol-

lowing information is provided for safety reasons and must

therefore be read carefully.

• This appliance was designed for domestic use only.

• This appliance can be used by children aged

from 8 years and above and persons with re-

duced physical, sensory or mental capabilities

or lack of experience and knowledge if they

have been given supervision or instruction

concerning use of the appliance in a safe way

and understand the hazards involved. Chil-

dren shall not play with the appliance. Clea-

ning and user maintenance shall not be made

by children without supervision.

• Do not touch the machine when barefoot or with wet or

• Do not pull on the power supply cable when unplugging

the appliance from the electricity socket. Hold the plug

• Do not open the detergent dispenser drawer while the

machine is in operation.

• Do not touch the drained water as it may reach extreme-

ly high temperatures.

• Never force the porthole door. This could damage the safety

lock mechanism designed to prevent accidental opening.

• If the appliance breaks down, do not under any circum-

stances access the internal mechanisms in an attempt

to repair it yourself.

• Always keep children well away from the appliance while

• The door can become quite hot during the wash cycle.

• If the appliance has to be moved, work in a group of two

or three people and handle it with the utmost care. Never

try to do this alone, because the appliance is very heavy.

• Before loading laundry into the washing machine, make

sure the drum is empty.

• Disposing of the packaging materials: observe local regu-

lations so that the packaging may be re-used.

• The European Directive 2012/19/EU on Waste Electrical

and Electronic Equipment, requires that old household

electrical appliances must not be disposed of in the normal

unsorted municipal waste stream. Old appliances must be

collected separately in order to optimise the recovery and

recycling of the materials they contain and reduce the im-

pact on human health and the environment. The crossed

out “wheeled bin” symbol on the product reminds you of

your obligation, that when you dispose of the appliance it

must be separately collected. Consumers should contact

their local authority or retailer for information concerning the

correct disposal of their old appliance.

Opening the porthole door manually

In the event that it is not possible to open the porthole

door due to a powercut, and if you wish to remove the

laundry, proceed as follows:

1. remove the plug from the

2. make sure the water level

inside the machine is lower

than the door opening; if it

is not, remove excess water

using the drain hose, collec-

ting it in a bucket as indicated

3. using a screwdriver, remo-

ve the cover panel on the lo-

wer front part of the washing

machine (see figure).

4. pull outwards using the tab as indicated in the figure,

until the plastic tie-rod is freed from its stop position; pull

downwards and open the door at the same time.

5. reposition the panel, making sure the hooks are securely

in place before you push it onto the appliance.

GB Detergent dispenser drawer: used to dispense deter-

gents and washing additives (see “Detergents and laundry”).

ON/OFF button : press this briefly to switch the ma-

chine on or off. The START/PAUSE indicator light, which

flashes slowly in a green colour shows that the machine is

switched on. To switch off the washing machine during the

wash cycle, press and hold the button for approximately 3

seconds; if the button is pressed briefly or accidentally the

machine will not switch off. If the machine is switched off

during a wash cycle, this wash cycle will be cancelled.

WASH CYCLE SELECTOR buttons: used to set the

desired wash cycle (see “Table of wash cycles”).

MY CYCLE button: press and hold the button to store a

cycle with your own set of preferences in the memory of

the machine. To recall a previously stored cycle, press the

FUNCTION buttons: press the button to select the

desired function. The corresponding indicator light on the

the desired rinse type.

SPIN button : press to reduce or completely exclude

the spin cycle - the value is indicated on the display.

TEMPERATURE button : press to decrease the tem-

perature: the value will be shown on the display.

CHILD LOCK button : to activate the control panel

lock, press and hold the button for approximately 2

seconds. When the symbol is illuminated, the control

panel is locked (apart from the ON/OFF button). This

means it is possible to prevent wash cycles from being

modified accidentally, especially where there are children in

the home. To deactivate the control panel lock, press and

hold the button for approximately 2 seconds.

DELAY TIMER button : press to set a delayed start

time for the selected wash cycle. The delay time will be

START/PAUSE button with indicator light: when the gre-

en indicator light flashes slowly, press the button to start a

wash cycle. Once the cycle has started the indicator light

will remain lit in a fixed manner. To pause the wash cycle,

press the button again; the indicator light will flash in an

orange colour. If the symbol is not illuminated, the door

may be opened. To start the wash cycle from the point at

which it was interrupted, press the button again.

This washing machine, in compliance with new energy sa-

ving regulations, is fitted with an automatic standby system

which is enabled after about 30 minutes if no activity is

detected. Press the ON-OFF button briefly and wait for the

machine to start up again.

Consumption in off-mode: 0,5 W Consumption in Left-on: 8 W Description of the washing machine

CLEANING ACTION button

The display is useful when programming the machine and provides a great deal of information.

The two upper strings A and B provide details of the wash cycle selected, the wash cycle phase in progress and all informa-

tion relating to the progress status of the wash cycle.

String C shows the time remaining until the end of the wash cycle in progress and, if a DELAYED START has been set, the

time remaining until the start of the selected wash cycle.

String D shows the maximum spin speed value (this depends on the selected wash cycle); if the wash cycle does not include

a spin cycle, the string remains unused.

String E shows the maximum temperature value which may be selected (this depends on the wash cycle used); if the tempe-

rature of the wash cycle cannot be modified, the string remains unused.

Indicator lights F correspond to the functions and light up when the selected function is compatible with the set wash cycle.

If the symbol is lit, this indicates that the washing machine door is blocked to prevent it from being opened accidentally. To

prevent any damage from occurring, wait for the symbol to switch itself off before opening the appliance door.

N.B.: if the DELAYE TIMER function has been activated, the door cannot be opened; pauses the machine by pressing the

START/PAUSE button if you wish to open it.

! The first time the machine is switched on, you will be asked to select the language and the display will automatically show

the language selection menu.

To select the desired language press the X and Y buttons; to confirm the selection press the Z button.

To change the language switch off the machine and press buttons X, Y, Z simultaneously until an alarm is heard: the

language-selection menu will be displayed again.

GB Running a wash cycle

button ; the text POWER ON will appear on the

display and the START/PAUSE indicator light will flash

slowly in a green colour.

2. LOAD THE LAUNDRY. Open the porthole door.

Load the laundry, making sure you do not exceed

the maximum load value indicated in the table of

programmes on the following page.

3. MEASURE OUT THE DETERGENT. Open the

detergent dispenser drawer and pour the detergent into

the relevant compartments as described in “Detergents

5. SELECT THE WASH CYCLE. Press one of the WASH CYCLE SELECTOR buttons to select the required wash

cycle; the name of the wash cycle will appear on the

display. A temperature and spin speed is set for each

wash cycle; these may be adjusted. The duration of the

cycle will appear on the display.

6. CUSTOMISE THE WASH CYCLE. Use the relevant

Modifying the temperature and/or spin

speed. The machine automatically selects the

maximum temperature and spin speed set for the

selected wash cycle; these values cannot therefore

be increased. The temperature can be decreased by

pressing the button, until the cold wash “OFF”

setting is reached. The spin speed may be progressively

reduced by pressing the button, until it is completely

excluded (the “OFF” setting). If these buttons are

pressed again, the maximum values are restored.

(60°) (1st press of the button) programme is selected, the temperature can be

increased up to a value of 90°C.

Setting a delayed start.

To set a delayed start for the selected programme,

press the corresponding button repeatedly until the

required delay period has been reached. When this

option is enabled, the symbol lights up on the

display. To remove the delayed start function press the

button until the text “OFF” appears on the display.

Set the desired wash intensity.

Option makes it possible to optimise washing

based on the level of soil in the fabrics and on desired

wash cycle intensity.

Select the wash programme: the cycle will be

automatically set to “Normal” as optimised for garments

with an average level of soil (this setting is not applicable to

the “Wool” cycle, which is automatically set to “Delicate”).

For heavily-soiled garments press button until

the “Super Wash” level is reached. This level ensures

a high-performance wash due to a larger quantity of

water used in the initial phase of the cycle and due to

increased drum rotation. It is useful when removing the

most stubborn stains.

It can be used with or without bleach. If you wish to

bleach the items insert the additional compartment

(4) into compartment 1. When pouring the bleach, be

careful not to exceed the “max” level marked on the

central pivot (see figure pag. 10).

For lightly-soiled garments or a more delicate treatment

of the fabrics, press button until the “Delicate” level

The cycle will reduce the drum rotation to ensure

washing results are perfect for delicate garments.

Option makes it possible to select the desired rinse

type for sensitive skin. Press the button once for the

“Extra Rinse” level, which makes it possible to select

an additional rinse after the standard cycle rinse and

remove all traces of detergent. Press the button again

for the “Sensitive Skin” level, which makes it possible to

select two additional rinses to the standard cycle rinses; it

is recommended for very sensitive skin. Press the button

for the third time for the “Anti allergy Rinse” level, which

makes it possible to select three additional rinses to the

standard cycle rinses and remove major allergens such as

pollen, mites, cat and dog hair. Press the button again to

go back to the “Normal Rinse” rinse type. If the current

adjustment can be neither set nor changed, the display will

Modifying the cycle settings.

• Press the button to enable the function; the indicator

light corresponding to the button will switch on.

• Press the button again to disable the function; the

indicator light will switch off.

! If the selected function is not compatible with the

programmed wash cycle, the indicator light will flash

and the function will not be activated.

! If the selected function is not compatible with

another function which has been selected previously,

the indicator light corresponding to the first function

selected will flash and only the second function will

be activated; the indicator light corresponding to the

enabled function will remain lit.

! The functions may affect the recommended load value

and/or the duration of the cycle.

7. START THE PROGRAMME. Press the START/PAUSE

button. The corresponding indicator light will become

green, remaining lit in a fixed manner, and the door will be

locked (the DOOR LOCKED symbol will be on). During

the wash cycle, the name of the phase in progress will

appear on the display. To change a wash cycle while

it is in progress, pause the washing machine using the

START/PAUSE button (the START/PAUSE indicator light

will flash slowly in an orange colour); then select the

desired cycle and press the START/PAUSE button again.

To open the door while a cycle is in progress, press

the START/PAUSE button; if the DOOR LOCKED

symbol is switched off the door may be opened. Press

the START/PAUSE button again to restart the wash cycle

from the point at which it was interrupted.

8. THE END OF THE WASH CYCLE. This will be

indicated by the text “END OF CYCLE” on the display;

when the DOOR LOCKED symbol switches off

the door may be opened. Open the door, unload the

laundry and switch off the machine.

! If you wish to cancel a cycle which has already begun,

press and hold the button. The cycle will be stopped

and the machine will switch off.GB

Wash cycles and functions

Table of wash cycles

If this function is selected, the pre-wash cycle will run; this

is useful for removing stubborn stains.

N.B.: put the detergent in the relevant compartment.

! It cannot be used in conjunction with wash cycles , , , , (60°), (40°),

By selecting this function, the wash and spin cycles will be

modified in order to reduce the formation of creases.

At the end of the cycle the washing machine will perform

slow rotations of the drum; the “Easy Iron” and START/

PAUSE indicator lights will flash (orange) and the text “END OF CYCLE” will appear on the display. To end the cycle,

press the START/PAUSE button or the “Easy Iron” button.

! It cannot be used with the , “Fast Wash 30’”, , , .

The Eco Wash function saves energy by not heating the

water used to wash your laundry – an advantage both to

the environment and to your energy bill. Instead, intensified

wash action and water optimisation ensure great wash

results in the same average time of a standard cycle.

For the best washing results we recommend the usage of

(3)    8 44 1,04 55 225’

Cotton Standard 40° (2nd press of the button) (2): lightly soiled whites and delicate colours.40° 1600 -   8 44 0,87 81 190’

Cotton Standard 20° (3rd press of the button): lightly soiled whites and delicate colours.20° 1600 -  8 - - - 175’ Synthetics (1st press of the button): heavily soiled resistant colours. 60° 800    4,5 46 1,03 60 115’ Synthetics (1st press of the button) (4): lightly soiled resistant colours. 40° 800    4,5 46 0,56 60 100’ Synthetics (2nd press of the button): lightly soiled delicate colours. 40° 800     4,5 - - - 75’

Fast Wash 60' (1st press of the button): to refresh normal soiled garments quic- kly (not suitable for wool, silk and clothes which require washing by hand).60° 1600 - 

 3,5 44 0,84 44 60’ Fast Wash 30' (2nd press of the button): to refresh lightly soiled garments quic- kly (not suitable for wool, silk and clothes which require washing by hand).30° 800 - 

 3 71 0,20 38 30’ M My Cycle: allows for any wash cycle to be stored. Bed&Bath: washes bathroom laundry and bedlinen. 60° 1600  

 8 - - - 140’Wool: for wool, cashmere, etc. 40° 800 - 

 8 - - - 36’ Pump out (3rd press of the button) - 0 - - - - 8 - - - 2’

The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can vary according to factors such as

water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.

1) Test wash cycle in compliance with directive 1061/2010: set wash cycle 60°C (1st press of the button).

This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments which can be washed at 60°C. The actual washing temperature may differ from the indicated value. 2) Test wash cycle in compliance with directive 1061/2010: set wash cycle 40°C (2nd press of the button).

This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments which can be washed at 40°C. The actual washing temperature may differ from the indicated value. 3) At 60 °C the “Prewash” function cannot be selected.For all Test Institutes: 2) Long wash cycle for cottons: set wash cycle 40°C (2nd press of the button).

4) Long wash cycle for synthetics: set wash cycle 60°C (1st press of the button); temperature of 40°C (press TEMPERATURE button).10

GB Detergent dispenser drawer

Good washing results also depend on the correct dose of

detergent: adding too much detergent will not necessarily

result in a more efficient wash, and may in fact cause a

build up on the inside of your appliance and contribute to

environmental pollution.

! Use powder detergent for white cotton garments, for

pre-washing, and for washing at temperatures over 60°C.

! Follow the instructions given on the detergent packaging.

! Do not use hand washing detergents because these

create too much foam.

Open the detergent di-

spenser drawer and pour

in the detergent or washing

additive, as follows.

compartment 1: Pre-wash detergent (powder)

Before pouring in the detergent, make sure that extra com-

partment 4 has been removed.

compartment 2: Detergent for the wash cycle

If liquid detergent is used, it is recommended that the

removable plastic partition A (supplied) be used for proper

If powder detergent is used, place the partition into slot B.

compartment 3: Additives (fabric softeners, etc.)

The fabric softener should not overflow the grid.

extra compartment 4: Bleach

Preparing the laundry

• Divide the laundry according to:

- the type of fabric/the symbol on the label

- the colours: separate coloured garments from whites.

• Empty all garment pockets and check the buttons.

• Do not exceed the listed values, which refer to the

weight of the laundry when dry: see “Table of wash

cycles”. How much does your laundry weigh? 1 sheet 400-500 g

1 pillow case 150-200 g

Anti Stain : this programme is suitable to heavily-soiled

garments with resistant colours. It ensures a washing

class that is higher than the standard class (A class). When

running the programme, do not mix garments of different

colours. We recommend the use of powder detergent.

Pre-treatment with special additives is recommended if

there are obstinate stains.

Cotton Standard 20° : ideal for ligthly soiled cotton

loads. The effective performance levels achieved at cold

temperatures, which are comparable to washing at 40°,

are guaranteed by a mechanical action which operates at

varying speed, with repeated and frequent peaks.

Bed&Bath: use programme to wash bed linen

and towels in one single cycle: it optimises softener

performance and helps you save time and energy. We

recommend the use of powder detergent.

Wool: the wool wash cycle on this Hotpoint/Ariston

machine has been tested and approved by The Wool-

mark Company for washing wool garments labelled as

hand washable provided that the garments are washed

according to the instructions on the garment label and

those issued by the manufacturer of this washing machi-

ne. Hotpoint/Ariston is the first washing machine brand

to be approved by The Woolmark Company for Apparel

Care- Platinum for its washing performance and consum-

ption of energy and water. (M1127)

In UK, Eire, Hong Kong and India the Woolmark trade

mark is a Certification trade mark.

Delicates: use programme to wash very delicate

garments with decorative features, such as diamantes and

To wash silk garments and curtains select the cycle

and set the “Delicate” level from option .

We recommend turning the garments inside out before

washing and placing small items into the special bag

for washing delicates. Use liquid detergent on delicate

garments for best results.

Load balancing system

Before every spin cycle, to avoid excessive vibrations and

to distribute the load in a uniform manner, the drum rotates

continuously at a speed which is slightly greater than the

washing rotation speed. If, after several attempts, the load

is not balanced correctly, the machine spins at a reduced

spin speed. If the load is excessively unbalanced, the

washing machine performs the distribution process instead

of spinning. To encourage improved load distribution and

balance, we recommend small and large garments are

Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure

that the problem cannot be solved easily using the following list.

The washing machine does not

The wash cycle does not start.

The washing machine does not

take in water (the text “NO WATER,

CHECK SUPPLY” appears on the

The washing machine continuously

The washing machine does not

The washing machine vibrates a lot

during the spin cycle.

The washing machine leaks.

The machine is locked and the display

flashes, indicating an

error code (e.g. F-01, F-..).

There is too much foam.

Possible causes / Solutions:

• The appliance is not plugged into the socket fully, or is not making contact.

• There is no power in the house.

• The washing machine door is not closed properly.

• The ON/OFF button has not been pressed.

• The START/PAUSE button has not been pressed.

• The water tap has not been opened.

• A delayed start has been set (see “Running a wash cycle”).

• The water inlet hose is not connected to the tap.

• The water tap has not been opened.

• There is no water supply in the house.

• The pressure is too low.

• The START/PAUSE button has not been pressed.

• The drain hose is not fitted at a height between 65 and 100 cm from the floor

(see “Installation”).

• The free end of the hose is under water (see “Installation”).

• The wall drainage system is not fitted with a breather pipe.

If the problem persists even after these checks, turn off the water tap, switch

the appliance off and contact the Assistance Service. If the dwelling is on one of

the upper floors of a building, there may be problems relating to water drainage,

causing the washing machine to fill with water and drain continuously. Special

anti-draining valves are available in shops and help to avoid this inconvenience.

• The wash cycle does not include draining: some wash cycles require the drain

phase to be started manually (see “Wash cycles and functions”).

• The EASY IRON function has been activated: To complete the wash cycle,

press the START/PAUSE button (see “Wash cycles and functions”).

• The drain hose is bent (see “Installation”).

• The drainage duct is clogged.

• The drum was not unlocked correctly during installation (see “Installation”).

• The washing machine is not level (see “Installation”).

• The washing machine is trapped between cabinets and walls (see “Installation”).

• The water inlet hose is not screwed on properly (see “Installation”).

• The detergent dispenser drawer is blocked (for cleaning instructions, see “Care

• The drain hose is not fixed properly (see “Installation”).

• Switch off the machine and unplug it, wait for approximately 1 minute and then

switch it back on again.

If the problem persists, contact the Technical Assistance Service.

• The detergent is not suitable for machine washing (it should display the text

“for washing machines” or “hand and machine wash”, or the like).

• Too much detergent was used.12

GB Before calling for Assistance:

• Check whether you can solve the problem alone (see “Troubleshooting”);

• Restart the programme to check whether the problem has been solved;

• If this is not the case, contact an authorised Technical Assistance Centre using the telephone number provided on the

guarantee certificate.

! Always request the assistance of authorised technicians.

Have the following information to hand:

• the type of problem;

• the appliance model (Mod.);

• the serial number (S/N).

This information can be found on the data plate applied to the rear of the washing machine, and can also be found on the

front of the appliance by opening the door.