NTW4750BQ - Machine à laver AMANA - Free user manual and instructions

USER MANUAL NTW4750BQ AMANA

Para una versión de estas instrucciones en español, visite www.amana.com2 WASHER SAFETY3 Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate; when loaded, the center of the washplate should be visible. As the washer dampens and moves the load, the level of the garments will settle in the basket. This is normal, and does not indicate that more garments should be added. IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line. WHAT’S NEW UNDER THE LID? Choosing the Right Detergent Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use. Normal Sounds You Can Expect At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak. Use only High Efciency (HE) detergent. Concentrated Cleaning Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. Cleaning with Less Water The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed. Traditional agitator-style washer Washer with low-water washplate wash system Washplate Automatic Load Size Sensing Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will nd a step-by-step description in the “Cycle Status Lights” section. You will hear the motor turn the basket in short pulses to thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style washer. Washplate4

CONTROL PANEL AND FEATURES

WASH TEMPERATURE Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water. Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

• Warmandhotwaterwillbecoolerthanwhatyourprevious washer provided.

• Eveninacoolwaterwash,somewarmwatermaybe added to the washer to maintain a minimum temperature. OPTIONS The following options may be added to most cycles. See “Cycle Guide” for additional details. EXTRA RINSE This option can be used to automatically add a second rinse to most cycles. FABRIC SOFTENER This option must be selected if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution. FABRIC SOFTENER with EXTRA RINSE This option turns on both the Fabric Softener and the Extra Rinse options. STAIN TREAT This option provides enhanced cleaning action for tough stains. It will add additional agitation and soak time to the cycle.

Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See “Cycle Guide” for detailed descriptions of cycles.

Press to Start the selected cycle; press again to Pause the cycle and unlock the lid. NOTE: If the washer is spinning, it may take several minutes to unlock the lid. Press and hold 3 seconds to Cancel a cycle.

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers. SENSING FILL When the START/Pause/Unlock Lid button is pressed, the washer will rst perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briey before locking again. Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, then washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briey, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. You may also hear water owing through the dispenser, adding detergent to the load. NOTE: Avoid opening lid during sensing. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal. WASH You will hear the motor and washplate moving the load. Unlike traditional washers, the load is not covered with water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

LID LOCKED To allow for proper load sensing and spinning, the lid will lock and the Lid Locked light will turn on. This light indicates that the lid is locked and cannot be opened. If you need to open the lid, press START/Pause/Unlock Lid. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/Pause/Unlock Lid again to resume the cycle. Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted. RINSE You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briey (short hum) to move the basket while lling. Fabric softener will be added if the Fabric Softener option was selected. Some cycles will use a spray rinse. FINAL SPIN The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed. CYCLE COMPLETE Once the cycle is complete, this light will come on. Remove the load promptly for best results.6 CYCLE GUIDE Items to wash: Cycle: Temperature*: Spin Speed**: Cycle Details: Machine-wash silks, hand-wash fabrics Delicate Low Small loads, cottons, polyester, perm. press No-iron fabrics, cottons, perm. press, synthetics Cottons, linens, and mixed garment loads Large items such as sheets, sleeping bags, jackets, and small washable rugs Sturdy fabrics, colorfast items, towels, jeans Sturdy fabrics, colorfast items, towels, jeans Swimsuits and items requiring rinsing without detergent Quick Wash Casual Normal Regular Bulky Items Normal Heavy Super Wash Rinse & Spin Hot Warm Cool Cold Hot Warm Cool Cold Hot Warm Cool Cold Hot Warm Cool Cold Hot Warm Cool Cold Cold High Low High High High High High For best fabric care, choose the cycle that best ts the load being washed. Not all cycles and options are available on all models. Dripping wet item or hand-washed items Drain & Spin High No clothes in washer Clean Washer with affresh

Heavily soiled fabrics Soak Hot Warm Cool Cold No Spin High Light-weight cotton and cotton blends Normal Light Hot Warm Cool Cold High Hot Warm Cool Cold Hot Warm Cool Cold Hot Warm Cool Cold *All rinses are cold. **Spin speed is integrated into the cycle and cannot be selected. N/A Use this cycle to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing. This cycle uses a higher, preset water level. Use this cycle to wash small, lightly soiled loads of 2–3 items that are needed in a hurry. This cycle features a spray rinse. Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends. Use this cycle for normally soiled cottons and mixed fabric loads. This cycle features a spray rinse. Use this cycle to wash large items such as jackets and coats. The washer will ll with enough water to wet down the load before the wash portion of the cycle begins, and uses a higher water level than other cycles. Do not tightly pack basket. Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types. This cycle features a spray rinse. Provides maximum wash time and action for tough stains and soils. Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types. Combines a rinse and high-speed spin for loads requiring an additional rinse cycle or to complete a load after power interruption. This cycle uses a higher, preset water level. Also use for loads that require rinsing only. This cycle uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure. Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh

washer cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care” in Washer Maintenance. IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with affresh

cycle. Use this cycle with an empty wash tub. Use this cycle to soak small spots of set-in stains on fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. Cycle is complete. Use this cycle for light weight cottons that are lightly soiled. This cycle features a spray rinse.7

■ Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds. ■ Sort garments by recommended cycle, water temperature, and colorfastness. ■ Separate heavily soiled garments from lightly soiled. ■ Separate delicate garments from sturdy fabrics. ■ Do not dry garments if stains remain after washing, because heat can set stains into fabric. ■ Treat stains promptly. ■ Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments. ■ Mend rips and tears to avoid further damage to garments during washing. Helpful Tips: ■ When washing water-proof or water-resistant items, load evenly. See “Cycle Guide” for tips and more information on using the Bulky Items cycle. ■ Use mesh garment bags to help avoid tangling when washing delicate or small garments. ■ Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.NOTE: Always read and follow fabric care label instructions to avoid damage to your garments. Add a measured amount of HE detergent into the basket.IMPORTANT: Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use. Using Oxi or color-safe bleach:If using an Oxi or color-safe bleach laundry boost product, add to the bottom of the washer basket before adding clothes.

Sort and prepare your laundry8

5. Add fabric softener

This washer has been designed to allow the use of the Downy Ball

to dispense fabric softener in the rinse cycle. Pour a measured amount of Downy

liquid fabric softener into the Downy Ball

, pull the ring tightly to seal it, and place on top of load. Always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Then select Fabric Softener option. The Downy Ball

will automatically release the fabric softener during the rinse cycle. For questions on using the Downy Ball

call 1-800-688-7638 or visit www.downy.com. IMPORTANT: Fabric Softener option must be selected to ensure proper distribution at correct time in cycle. Do not overll or dilute. Adding Liquid Fabric Softener Manually to Wash Load During the nal rinse, wait until the washer has completed lling, press the START/Pause/Unlock Lid button to Pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid and press the START/Pause/Unlock Lid button again to start the washer. IMPORTANT: Fabric Softener option must be selected to ensure proper distribution of the fabric softener during the rinse portion of the cycle.

4. Add liquid chlorine bleach to

dispenser Liquid Chlorine Bleach Do not overll, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach. Turn cycle knob to choose your wash cycle.

3. Load laundry into washer

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate; when loaded, the center of the washplate should be visible. Try mixing different sized garments to reduce tangling. IMPORTANT: Garments need to move freely for best cleaning and to reduce wrinkling and tangling. Liquid Chlorine Bleach9 Wash Temp Suggested Fabrics

7. Select wash temperature

Once you select a cycle, select the desired wash temperature by turning the Wash Temperature knob to the desired setting. NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

8. Select cycle options, if desired

If you would like to add an Extra Rinse, Fabric Softener, Fabric Softener with Extra Rinse and/or use the Stain Treat option, turn the knob for that feature.

9. Press START/Pause/Unlock Lid

to begin wash cycle Press the START/Pause/Unlock Lid button to start the wash cycle. Filling is delayed for several minutes while load balance is sensed. When the cycle has nished, the Cycle Complete indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps. Unlocking the lid to add garments: If you need to open the lid to add 1 or 2 missed garments: Press START/Pause/Unlock Lid; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/Pause/Unlock Lid again to restart the cycle. If lid is left open for more than 10 minutes the water will pump out automatically. Delay in water fill Filling is delayed for 2 to 3 minutes to check for load unbalance. You will hear the hum of the spin prior to lling. This is normal operation. Cool Lights Warm water is added to assist in soil removal and to help dissolve detergents. Dark colors that bleed or fade Light soils Hot Some cold water is added to save energy. This will be cooler than your hot water heater setting. Warm Some cold water will be added, so this will be cooler than what your previous washer provided. Cold This is the temperature from your faucet. If your tap cold water is very cold, warm water may be added to assist in soil removal and help dissolve detergent. Whites and pastels Durable garments Heavy soils Bright colors Moderate to light soils Colors that bleed or fade Light soils Cool Darks Warm water may be added to assist in soil removal and to help dissolve detergents. Colors that bleed or fade Light soils10 WASHER MAINTENANCE Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker. NOTE: This washer does not include inlet hoses. See the “Installation Instructions” for more information.

WASHER CARE Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always use High Efciency (HE) detergents and follow the

HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry

out the washer and prevent the buildup of odor-causing residue. Cleaning Your Top Loading Washer Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer. Cleaning the Inside of the Washer To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure: Clean Washer Cycle This washer has a special cycle that uses higher water volumes in combination with affresh

Washer Cleaner or liquid chlorine bleach to clean the inside of the washer. Begin procedure

Washer Cleaner Cycle Procedure (Recommended for Best Performance): a. Open the washer lid and remove any clothing or items. b. Place an affresh

Washer Cleaner tablet in the bottom of the washer basket. c. Do not place an affresh

Washer Cleaner tablet in the detergent dispenser. d. Do not add any detergent or other chemical to the washer when following this procedure. e. Close the washer lid. f. Select the CLEAN WASHER cycle. WASHER CARE (cont.) g. Press the START/Pause/Unlock Lid button to begin the cycle. The Clean Washer Cycle Operation is described below. NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/ Pause/Unlock Lid for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.

2. Chlorine Bleach Procedure (Alternative):

a. Open the washer lid and remove any clothing or items. b. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment. NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time. c. Close the washer lid. d. Do not add any detergent or other chemical to the washer when following this procedure. e. Select the CLEAN WASHER cycle. f. Press the START/Pause/Unlock Lid button to begin the cycle. The Clean Washer Cycle Operation is described below. NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/ Pause/Unlock Lid for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer. Description of Clean Washer Cycle Operation:

1. This cycle will ll to a water level higher than in normal

wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2. During this cycle, there will be some agitation and

spinning to increase the removal of soils. After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior. Cleaning the Dispensers After a period of using your washer, you may nd some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed. Cleaning the Outside of the Washer Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces. IMPORTANT: To avoid damaging the washer’s nish, do not use abrasive products.11 Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid ooding due

to water pressure surge.

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer. To winterize washer:

1. Shut off both water faucets; disconnect and drain water

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

NON-USE AND VACATION CARE

2. Plug in washer or reconnect power.

3. Run washer through BULKY ITEMS cycle to clean

washer and remove antifreeze, if used. Use only HE High Efciency detergent. Use 1/2 the manufacturer’s recommended amount for a medium-size load.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

2. If washer will be moved during freezing weather, follow

“Winter Storage Care” directions before moving.

3. Disconnect drain from drain system and drain any

remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back

inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to “Installation Instructions” to locate, level, and

2. Before using again, run washer through the following

recommended procedure: To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet

hoses. Turn on both water faucets.12 Vibration or Off-Balance First try the solutions suggested here or visit our website at www.amana.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Feet may not be in contact with the oor and locked. Front and rear feet must be in rm contact with oor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet. See “Installation Instructions.” Check oor for exing or sagging. If ooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound. See “Level the Washer” in Installation Instructions. Load could be unbalanced. Load dry items in loose heaps evenly around basket wall. Adding wet items to washer or adding more water to basket could unbalance washer. Do not tightly pack. Avoid washing single items. Use Bulky Items cycle for oversized, non-absorbent items such as comforters or poly-lled jackets. See “Cycle Guide” and “Using Your Washer” in this Use and Care Guide. Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items. Noises - For Normal Operating Sounds go to www.amana.com/help It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket. Objects caught in washer drain system. Clicking or metallic noises Gurgling or humming It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as nal amounts of water are removed during the spin/drain cycles. Washer may be draining water. TROUBLESHOOTING Check the following for proper installation or see “Using Your Washer” section. Washer may not be level. Washer not level. Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed. Fill hoses not attached tightly. Tighten ll-hose connection. Make sure all four ll hose at washers are properly seated. Drain hose connection. Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub. Check household plumbing for leaks or clogged sink or drain. Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Fill hose washers. Water Leaks Check the following for proper installation: Do not place tape over drain opening. Unbalanced loading can cause basket to be out of alignment and cause water to splash off tub. See “Using Your Washer” for loading instructions. Washer not loaded as recommended. Not enough water in washer Load not completely covered in water. This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning. See “What’s New Under the Lid.” IMPORTANT: Do not add more water to washer. Washer not performing as expected Humming You may hear the hum of the sensing spins after you have started the washer. This is normal. Sensing spins will take several minutes before water is added to the washer. The sensing light is on.13 If you experience Possible Causes Solution Normal washer operation. Lid must be closed for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. Washer may be stopped to reduce suds. The washer senses the dry load with short spins that may take 2 to 3 minutes before water is added. You may hear the hum of the spins. This is normal. Washer won’t run or ll, washer stops working, or wash light remains on (indicating that the washer was unable to ll appropriately) Check for proper water supply. Both hoses must be attached and have water owing to inlet valve. Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water ow. Plug power cord into a grounded 3-prong outlet. Do not use an extension cord. Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. Check proper electrical supply. Washer may be tightly packed. Remove several items, rearrange load evenly around the washplate. Do not load garments directly over the center of the washplate. Close lid and press START/Pause/Unlock Lid. Add only 1 or 2 additional garments after washer has started. Not using HE detergent or using too much HE detergent. Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and follow detergent directions based on your load requirements. To remove suds, cancel cycle. Select RINSE & SPIN. Press START/Pause/Unlock Lid. Do not add more detergent. First try the solutions suggested here or visit our website at www.amana.com/help for assistance and to possibly avoid a service call. Washer not performing as expected (cont.) Do not add more water to the washer. TROUBLESHOOTING14 If you experience Possible causes Solution Incorrect or wrong wash or rinse temperatures Check for proper water supply. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water owing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. ENERGY STAR

qualied washers use cooler wash and rinse water temperatures than traditional top-load washers. This includes cooler hot and warm washes. Load not rinsed Check for proper water supply. First try the solutions suggested here or visit our website at www.amana.com/help for assistance and to possibly avoid a service call. Washer not performing as expected (cont.) Energy-saving controlled wash temperatures. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water owing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. Not using HE detergent or using too much HE detergent. The suds from regular detergent can keep washer from operating correctly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow detergent directions based on load size and soil level. Washer may be tightly packed. The washer is less efcient at rinsing when tightly packed. Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate. Add only 1 or 2 garments after washer has started. Using a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/speed spin for your garment. To remove extra water in the load, select Drain & Spin. Load may need to be rearranged to allow even distribution of the load in the basket. The washer may be tightly packed or unbalanced. Small items may have been caught in pump or between basket and tub, which can slow draining. Empty pockets and use garment bags for small items. Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select the Drain & Spin cycle to remove excess water. See “Using Your Washer” for loading recommendations. Washer not draining/ spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes) Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm). Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the oor. Remove any clogs from drain hose. Too much detergent causing suds to slow or stop draining and spinning. Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select RINSE & SPIN. Do not add detergent. The high spin speeds combined with airow during the nal spin can cause items near the top of the load to develop dry spots during the nal spin. This is normal. High speed spins extract more moisture than traditional top-load washers. Dry spots on load after cycle TROUBLESHOOTING15 Washer not loaded as recommended. Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move. Added water lifts the laundry off the washplate, resulting in less effective cleaning. Washer is less efcient at cleaning when tightly packed. Load garments in loose heaps evenly around the washplate. Load with dry items only. Add only 1 or 2 garments after washer has started. Not cleaning or removing stains Wash load not completely covered in water. Added more water to washer. If you experience Possible Causes Solution First try the solutions suggested here or visit our website at www.amana.com/help for assistance and to possibly avoid a service call. Not using HE detergent or using too much HE detergent. Not using correct cycle for fabric type. Not using dispenser or Downy Ball®. Not washing like colors together. The suds from regular detergent can keep washer from operating correctly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow manufacturer’s directions based on load size and soil level. Use a higher soil level cycle option and warmer wash temperature to improve cleaning. If using Quick Wash cycle, wash only a few items. Use Super Wash and Normal Heavy cycle for tough cleaning. See the “Cycle Guide” to match your load with the best cycle. Use dispenser for chlorine bleach and Downy Ball

for fabric softener to avoid staining. Load dispenser before starting a cycle. Do not add products directly onto load. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Washer not performing as expected (cont.) Load is tangling Washer not loaded as recommended. See “Using Your Washer” section. Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. See the “Cycle Guide” to match your load with the best cycle. Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. TROUBLESHOOTING Sand, pet hair, lint, etc. on load after washing Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing. Add an Extra Rinse to the selected cycle. Adding detergent on top of load. Add detergent, oxi products, and color-safe bleach to the bottom of the basket before adding the load items. Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser.Incorrect dispenser operation Not selecting Fabric Softener option. Always select Fabric Softener option. Cycles that use spray rinsing will add additional water for proper fabric softener dispensing when option is selected.16 If you experience Possible Causes Solution First try the solutions suggested here or visit our website at www.amana.com/help for assistance and to possibly avoid a service call. Washer not performing as expected (cont.) Monthly maintenance not done as recommended. Using wrong or too much detergent. Run the Clean Washer with affresh

cycle monthly. See “Washer Care” in “Washer Maintenance.” Unload washer as soon as cycle is complete. Use only HE detergent. Be sure to measure correctly. Always follow the manufacturer’s directions. See “Washer Care” section. Odors Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Sharp items were in pockets during wash cycle. Strings and straps could have tangled. Items may have been damaged before washing. Mend rips and broken threads in seams before washing. Fabric damage can occur if washer is tightly packed. Liquid chlorine bleach may have been added incorrectly. Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Do not place load items on top of bleach dispenser when loading and unloading washer. Garment care instructions may not have been followed. Always read and follow garment manufacturer’s care label instructions. See the “Cycle Guide” to match your load with the best cycle. Load garments in loose heaps evenly around the washplate. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer is started. Tie all strings and straps before starting wash load. Fabric Damage TROUBLESHOOTING The lid is not closed. A cycle was stopped or paused using the START/Pause/Unlock Lid button. Close the lid. The washer will not start or ll with the lid open. The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics. Lid Locked light is ashing17

WHIRLPOOL CORPORATION LAUNDRY WARRANTY

LIMITED WARRANTY For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Amana, Admiral, Estate, Inglis, or Roper brands of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specied Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a company designated by Whirlpool to service Amana, Admiral, Estate, Inglis, or Roper brand appliances. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover: 1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent to published user or operator instructions and/or installation instructions. 2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing. 3. Service calls to repair or replace appliance light bulbs, air lters, or water lters. Consumable parts are excluded from warranty coverage. 4. Damage resulting from accident, alteration, misuse, abuse, re, ood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Whirlpool. 5. Cosmetic damage, including scratches, dents, chips or other damage to the nish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.

6. Pick up and delivery. This major appliance is intended to be repaired in your home.

7. Repairs to parts or systems resulting from unauthorized modications made to the appliance.

8. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized company designated by Whirlpool to service Amana, Admiral, Estate, Inglis, or Roper brands is not available. 9. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Whirlpool’s published installation instructions. 10. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined. The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or tness, so this limitation may not apply to you. This warranty gives you specic legal rights, and you also may have other rights that vary from state to state or province to province. LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specic legal rights, and you also may have other rights that vary from state to state or province to province. If outside the 50 United States and Canada, contact your authorized Whirlpool, Amana, Admiral, Estate, Inglis, or Roper dealer to determine if another warranty applies. If you think you need repair service, rst see the “Troubleshooting” section of the Use & Care Guide. If you are unable to resolve the problem after checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling the following numbers for assistance: In the U.S.A., call 800-843-0304 for Amana brand products; 800-688-9920 for Admiral brand products; 800-253-1301 for Estate brand products, or 800-447-6737 for Roper brand products. For assistance In Canada, call: 800 -807- 6777 for Amana, Admiral, Estate, Inglis, or Roper brand products. 1/12

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty. Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service. Write down the following information about your major appliance to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can nd this information on the model and serial number label located on the product. Dealer name _____________________________________________ Address __________________________________________________ Phone number ____________________________________________ Model number ____________________________________________ Serial number ____________________________________________ Purchase date ____________________________________________18

WHIRLPOOLCORPORATION

is a Registered Trademark of Whirlpool, U.S.A. affresh

Before calling for assistance or service, please check “Troubleshooting” or visit www.whirlpool.com/product_help. It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. Whirlpool Corporation Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Customer eXperience Centre Whirlpool Canada LP Unit 200-6750 Century Ave Mississauga, Ontario L5N 0B7 You can write with any questions or concerns at: Whirlpool Corporation Customer eXperience Center 800-843-0304 for Amana, 800-688-9920 for Admiral, 800-253-1301 for Estate, or 800-447-6737 for Roper 800-442-9991 (Accessories) www.whirlpool.com/accessories Whirlpool Canada LP Customer eXperience Centre 800-807-6777 for Amana, Admiral, Estate, Inglis, & Roper www.whirlpoolappliances.ca Our consultants provide assistance with Please include a daytime phone number in your correspondence. If you need replacement parts or to order accessories We recommend that you use only FSP

Factory Specied Parts. These parts will t right and work right because they are made with the same precision used to build every new Amana, Admiral, Estate, Inglis, or Roper brands of Whirlpool Corporation or Whirlpool Canada LP appliance. To locate FSP

replacement parts, assistance in your area, or accessories: or call your nearest designated service center or refer to your Yellow Pages telephone directory. In the U.S.A. ■ Features and specications on our full line of appliances. ■ Installation information. ■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). In the U.S.A. and Canada ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulll the product warranty and provide after-warranty service, anywhere in the United States and Canada.

ASSISTANCE OU SERVICE