NTW4701BQ - Machine à laver AMANA - Free user manual and instructions

USER MANUAL NTW4701BQ AMANA

D’ENTRETIEN Para una versión de estas instrucciones en español, visite www.amana.com2 WASHER SAFETY3 Lid Locked To allow for higher spin speeds, the lid will lock and the Lid Locked light will turn on. When this light is lit, the lid is locked and cannot be opened. When this light is blinking, the washer is paused. When this light is off, the lid can be opened. After a cycle is started, water will enter washer and then lock. If you need to open the lid to add a garment after this point, you must press START/Pause/ Unlock Lid and wait for the lid to unlock. The lid will only unlock after washer movement has stopped. Depending on when in the cycle you try to pause, it may take several seconds to several minutes for the lid to unlock. Press START/Pause/Unlock Lid to resume the cycle. Sensing This washer will perform a series of spins to check for load balance. During this time, a series of clicks and a whirring noise signal that sensing technology is determining if there is an off-balance load. IMPORTANT: ■ After the washer basket lls to the selected water level, the lid must be closed before the wash cycle can start. If lling stops with the lid open, close lid and press START button. ■ Fabric Softener option must be set to Yes to ensure fabric softener dispenses at the correct time (on some models). Sounds At different stages of the wash cycle, you may hear sounds and pauses that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the agitator tests for load balance or moves the load. And, sometimes, you may hear nothing at all as the washer allows time for clothes to soak. Spray Rinse Select cycles default to a spray rinse. During these cycles, you will hear water enter the washer as the tub spins, allowing the rinse water to penetrate clothes. Check the “Cycle Guide” for details. WHAT’S NEW UNDER THE LID? Your new washer will operate differently than your past agitator-style washer.4 LOAD SIZE Select the setting most suitable for your load. Ex small or Small (depending on model) will add a low amount of water for smaller loads and Large will add the most amount of water for large or bulky loads. Items need to move freely. Tightly packing can lead to poor cleaning performance, and may increase wrinkling and tangling. WASH TEMPERATURE Temperature senses and maintains uniform water temperatures by regulating incoming hot and cold water. Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric. ■ On some models and cycles, warm and hot water may be cooler than your previous washer. ■ Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum temperature. FABRIC SOFTENER (on some models) This option can be added to most cycles and must be set to YES if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution.

Use the Wash Cycle knob to select cycles on your washer. Knob does not advance during the progress of the cycle, see cycle status lights for each stage of the process. See “Cycle Guide” for detailed descriptions of cycles.

START/PAUSE/UNLOCK LID BUTTON

Press to start the selected cycle; press again to pause the cycle and unlock the lid. NOTE: If the washer is spinning, it may take several minutes to unlock the lid. Press and hold for 3 seconds to cancel a cycle.

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers. FILL When the START/Pause/Unlock Lid button is pressed, the washer will ll to the selected water level. If the lid is closed when the machine is done lling the lid will lock and the machine will begin operation. If the lid is open when the water stops entering the machine, the cycle will not begin until the lid has been closed and the START/Pause/Unlock Lid button is pressed. If the cycle has not been started within 10 minutes of the water lling the washer, the washer will pump out the water.

Not all features and options are available on all models. Appearance may vary.

CYCLE GUIDE For best fabric care, choose the cycle that best ts the load being washed. Not all cycles and options are available on all models. NOTE: Be sure to set Fabric Softener knob to YES, if adding fabric softener to load (on some models). *All rinses are cold. No-iron fabrics, cottons, perm press, linens, synthetics Casual Heavy Hot Warm Cool Cold Low Use this cycle to wash normally soiled loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends. No-iron fabrics, cottons, perm press, linens, synthetics Casual Regular Hot Warm Cool Cold Low Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends. No-iron fabrics, cottons, perm press, linens, synthetics Casual Light Hot Warm Cool Cold Low Use this cycle to wash lightly soiled loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends. Cottons, linens, towels, sheets, and mixed garment loads Normal Super Heavy Hot Warm Cool Cold High Use this cycle for heavily soiled cottons and mixed fabric loads. This cycle features a spray rinse. Use this cycle for cleaning the interior of the washer. See “Washer Care.” Cottons, linens, sheets, and mixed garment loads Normal Regular Hot Warm Cool Cold High Use this cycle for normally soiled cottons and mixed fabric loads. This cycle features a spray rinse. Cottons, linens, sheets, and mixed garment loads Normal Light Hot Warm Cool Cold High Use this cycle for lightly soiled cottons and mixed fabric loads. This cycle features a spray rinse. Machine-wash silks, hand-washed fabrics Delicate Regular Hot Warm Cool Cold Low Use this cycle to wash soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing. This cycle features a spray rinse. Machine-wash silks, hand-washed fabrics Delicate Light Hot Warm Cool Cold Low Use this cycle to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing. This cycle features a spray rinse. Small loads of items labeled “handwash”: undergarments, bras, silks Handwash Hot Warm Cool Cold Low Similar to the way garments are hand-washed in a sink, this cycle combines periods of low-speed agitation and soaking. This cycle features a spray rinse. NOTE: Use mesh garment bags as needed. Swimsuits and garments requiring rinsing without detergent Rinse/Spin Cold rinse only High Combines a rinse and high speed spin for loads requiring an additional rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only. Hand-washed garments or dripping wet items Drain/Spin N/A High This cycle uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure. Items to wash: Cycle: Wash Temperature*: Spin Speed: Cycle Details: NOTE: Avoid opening lid during sensing phase. The sensing process will start over when the washer is restarted. The ll light may also come on during the Soak and Wash portions of the cycle. This is normal. To restart the washer after the lid has been opened press start. WASH You will hear the agitator moving the load. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level. RINSE You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briey (short hum) to move the basket while lling. Fabric softener will be added if the Fabric Softener knob was set to YES. Some cycles use spray rinsing. After draining and spinning out wash water, the washer will continue to spin and spray in rinse water for the entire rinse time. SPIN The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed. CYCLE COMPLETE Once the cycle is complete, this light will come on. Remove the load promptly for best results. LID LOCKED To allow for higher spin speeds, the lid will lock and the Lid Locked light will turn on. When this light is on, the lid is locked and cannot be opened. When this light is blinking, the washer is paused. When this light is off, the lid can be opened. If you need to open the lid, press START/Pause/Unlock Lid. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/Pause/Unlock Lid again to resume the cycle.6 Electrical Shock HazardPlug into a grounded 3 prong outlet.Do not remove ground prong.Do not use an adapter.Do not use an extension cord.Failure to follow these instructions can result in death, re, or electrical shock. WARNING ■ Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds. ■ Sort garments by recommended cycle, water temperature, and colorfastness. ■ Separate heavily soiled garments from lightly soiled. ■ Separate delicate garment from sturdy fabrics. ■ Do not dry garments if stains remain after washing, because heat can set stains into fabric. ■ Treat stains promptly. ■ Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments. ■ Mend rips and tears to avoid further damage to garments during washing.Helpful Tips: ■ When washing water-proof or water-resistant garments, load evenly. ■ Use mesh garment bags to help avoid tangling when washing delicate or small items. ■ Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

1. Sort and prepare your laundry

2. Add laundry products

Add a measured of amount of detergent or single-dose laundry packet into the basket.If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use.7

5. Add fabric softener to dispenser

(on some models) Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size. IMPORTANT:

• Dilute liquid fabric softener by lling the dispenser with warm water until liquid reaches the underside of the rim. See Max Fill line arrows. Then set Fabric Softener option knob to YES.

• Fabric Softener option knob must be set to YES to ensure proper distribution at correct time in cycle. Adding Liquid Fabric Softener Manually to Wash Load During the nal rinse, wait until the washer has completed lling, press the START/Pause/Unlock Lid button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the START/Pause/Unlock Lid button again to start the washer.

4. Add liquid chlorine bleach to

dispenser Liquid Chlorine Bleach Do not overll, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

3. Load laundry into washer

MAX FILL Turn cycle knob to choose your wash cycle. For more information, see “Cycle Guide”.

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different sized items to reduce tangling. IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.8 Wash Temperature Hot Some cold water is added to save energy. This will be cooler than your hot water heater setting. Warm Some cold water will be added, so this will be cooler than what your previous washer provided. Cool Warm water may be added to assist in soil removal and to help dissolve detergents. Cold This is the temperature from your faucet. If your tap cold water is very cold, warm water may be added to assist in soil removal and help dissolve detergent. Suggested Fabrics Whites and pastels Durable garments Heavy soils Bright colors Moderate to light soils Colors that bleed or fade Light soils Dark colors that bleed or fade Light soils Select the Load Size setting most suitable for your load. Small will add a low amount of water for smaller loads and Large will add the most amount of water for large or bulky loads. Garments need to move freely.

Once you select a cycle, select the desired temperature by turning the Wash Temperature knob to the appropriate setting based on your load. All rinses are cold. NOTE: Always read and follow fabric care label instructions to avoid damage to your garments. If you are using fabric softener, be sure to set the Fabric Softener option knob to YES.

9. Select options, if desired (on some

LID to begin wash cycle Press the START/Pause/Unlock Lid button to start the wash cycle. When the cycle has nished, the CYCLE COMPLETE indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps. Unlocking the lid to add garments If you need to open the lid to add 1 or 2 missed garments: Press START/Pause/Unlock Lid; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/Pause/Unlock Lid again to restart the cycle. If lid is left open for more than 10 minutes, the water will pump out automatically. WASHER MAINTENANCE Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker. NOTE: This washer does not include inlet hoses. See the “Installation Instructions” for more information.

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid ooding due to

water pressure surge.

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer. To winterize washer:

1. Shut off both water faucets; disconnect and drain water

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on RINSE/SPIN cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

NON-USE AND VACATION CARE

WASHER CARE Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always follow the detergent manufacturer’s instructions

regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry

out the washer and prevent the buildup of odor-causing residue. Cleaning Your Top Loading Washer Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer. Cleaning the Inside of the Washer To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure: Recommended Cycle for Cleaning the Washer Refer to the “Cycle Guide” for the optimal cycle for cleaning the inside of the washer. Use this cycle with affresh

Washer Cleaner or liquid chlorine bleach as described below. Begin procedure

Washer Cleaner Cycle Procedure (Recommended for Best Performance): a. Open the washer lid and remove any clothing or items. b. Place an affesh

Washer Cleaner tablet in the bottom of the washer basket. c. Do not place an affresh

Washer Cleaner tablet in the detergent dispenser. d. Do not add any detergent or other chemical to the washer when following this procedure. e. Close the washer lid. f. Select the cycle recommended for cleaning the inside of the washer. g. Press the START/Pause/Unlock Lid button to start the cycle. NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press START/Pause/Unlock Lid once or twice (depending on model). After the cycle has stopped, run a RINSE/SPIN cycle to rinse cleaner from washer.

2. Chlorine Bleach Procedure (Alternative):

a. Open the washer lid and remove any clothing or items. b. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment. NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time. c. Close the washer lid. d. Do not add any detergent or other chemical to the washer when following this procedure. e. Select the cycle recommended for cleaning the inside of the washer. f. Press the START/Pause/Unlock Lid button to start the cycle. NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press START/Pause/Unlock Lid once or twice (depending on model). After the cycle has stopped, run a RINSE/SPIN cycle to rinse cleaner from washer. WASHER CARE (cont.) Cleaning the Dispensers After a period of using your washer, you may nd some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed. Cleaning the Outside of the Washer Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces. IMPORTANT: To avoid damaging the washer’s nish, do not use abrasive products.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

2. If washer will be moved during freezing weather, follow

“Winter Storage Care” directions before moving.

3. Disconnect drain from drain system and drain any

remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back

inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.10

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to “Installation Instructions” to locate, level, and

2. Before using again, run washer through the following

recommended procedure: To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through Casual Regular cycle to clean washer

and remove antifreeze, if used. Use half the manufacturer’s recommended amount of detergent for a medium-size load. Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, re, or electrical shock. WARNING TROUBLESHOOTING If you experience Possible Causes Solution Vibration or Off-Balance Check the following for proper installation or see “Using Your Washer” section Feet may not be in contact with the oor and locked. Front and rear feet must be in rm contact with oor, and washer must be level to operate properly. Washer may not be level. Check oor for exing or sagging. If ooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound. See “Level the Washer” in Installation Instructions. Load could be unbalanced. Load dry garments in loose heaps evenly around basket wall. Adding wet garments to washer or adding more water to basket could unbalance washer. Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single garments. Use the Normal Regular cycle and select Large Load Size for oversized, non-absorbent garments such as comforters or poly-lled jackets. See “Cycle Guide” and “Using Your Washer.” Noises Clicking or metallic noises Objects caught in washer drain system. Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items. It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the basket. Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as nal amounts of water are removed during the Drain/Spin cycles. Humming Load sensing may be occuring. You may hear the hum of the sensing spins after you have started the washer. This is normal. First try the solutions suggested here or visit our website at www.amana.custhelp.com - In Canada www.amanacanada.ca for assistance and to possibly avoid a service call11 TROUBLESHOOTING If you experience Possible Causes Solution Water Leaks Check the following for proper installation: Washer not level. Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed. Fill hoses not attached tightly. Tighten ll-hose connection. Fill hose washers. Make sure all four ll hose at washers are properly seated. Drain hose connection. Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub. Do not place tape over drain opening. Check household plumbing for leaks or clogged sink or drain. Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Washer not loaded as recommended. Improper loading can cause basket to be out of alignment and cause water to splash off tub. See “Using Your Washer” for loading instructions. Washer not performing as expected Washer won’t run or ll, washer stops working or wash light remains on (indicating that the washer was unable to ll appropriately) Check for proper water supply. Both hoses must be attached and have water owing to inlet valve. Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water ow. First try the solutions suggested here or visit our website at www.amana.custhelp.com - In Canada www.amanacanada.ca for assistance and to possibly avoid a service call Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, re, or electrical shock. WARNING Check proper electrical supply. Plug power cord into a grounded 3 prong outlet. Do not use an extension cord. Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. Normal washer operation. Lid must be closed for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. Washer may be tightly packed. Remove several items, rearrange load evenly in basket, and add detergent. Close lid and press START/Pause/Unlock Lid. Add only 1 or 2 additional garments after washer has started.12 TROUBLESHOOTING If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer not draining/ spinning, loads are still wet or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes) Small items may have been caught in pump or between basket and tub, which can slow draining. Empty pockets and use garment bags for small items. Use a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/speed spin for your garment. To remove extra water in the load, select Drain/ Spin. Load may need to be rearranged to allow even distribution of the load in the basket. The washer may be tightly packed or unbalanced. Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select the Drain/ Spin cycle to remove excess water. See “Using Your Washer” for loading recommendations. Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm). Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the oor. Remove any clogs from drain hose. Too much detergent causing suds to slow or stop draining and spinning. Always measure and follow detergent directions for your load. To remove extra suds, select Rinse/Spin. Do not add detergent. Dry spots on load after cycle High speed spins extract more moisture than traditional top-load washers. The high spin speeds combined with air ow during the nal spin can cause items near the top of the load to develop dry spots during the nal spin. This is normal. Incorrect or wrong wash or rinse temperatures Check for proper water supply. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water owing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. Energy saving controlled wash temperatures. This washer uses cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm washes. Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water owing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. Using too much detergent. The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow detergent directions based on load size and soil level. Washer not loaded as recommended. The washer is less efcient at rinsing when load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started. Using too low a Load Size selection. Choose a Load Size that matches the load being washed. Sand, pet hair, lint, etc. on load after washing Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing. Select the Rinse/Spin cycle. Do not add detergent. Load is tangling Washer not loaded as recommended. See “Using Your Washer” section. Select a cycle with a slower wash action and spin speed; items will be wetter than those using a higher speed spin. See the “Cycle Guide” to match your load with the best cycle. Load garments in loose heaps evenly around the basket wall. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. First try the solutions suggested here or visit our website at www.amana.custhelp.com - In Canada www.amanacanada.ca for assistance and to possibly avoid a service call13 TROUBLESHOOTING If you experience Possible Causes Solution Washer not performing as expected (cont.) Not cleaning or removing stains Washer not loaded as recommended. Washer is less efcient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Add only 1 or 2 additional garments after washer has started. Adding detergent on top of load. Add detergent, oxi products, and color-safe bleach to the bottom of the basket before adding the load items. Using too low a Load Size selection. Choose a Load Size that matches the load being washed. Using too much detergent. The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow manufacturer’s directions based on load size and soil level. Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash temperature to improve cleaning. Use Normal Heavy cycle for tough cleaning. See the “Cycle Guide” to match your load with the best cycle. Not cleaning or removing stains (cont.) Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Set Fabric Softener option knob to YES when using fabric softener. Do not add products directly onto load. Not washing like colors together. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Incorrect dispenser operation Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only diluted fabric softener in the fabric softener dispenser. Fabric damage Sharp items were in pockets during wash cycle. Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Strings and straps could have tangled. Tie all strings and straps before starting wash load. Items may have been damaged before washing. Mend rips and broken threads in seams before washing. Fabric damage can occur if load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started. Liquid chlorine bleach may have been added incorrectly. Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Do not place load items on top of bleach dispenser when loading and unloading washer. Garment care instructions may not have been followed. Always read and follow garment manufacturer’s care label instructions. See the “Cycle Guide” to match your load with the best cycle. Odors Monthly maintenance not done as recommended. See “Cleaning Your Washer” in Washer Maintenance. Unload washer as soon as cycle is complete. Using too much detergent. Be sure to measure correctly. Always follow the manufacturer’s directions. See “Cleaning your Washer” section. Lid Locked light is ashing The lid is not closed. Close the lid. A cycle was stopped or paused using the START/Pause/Unlock Lid button. The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics. Single-dose laundry packet not dissolving Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding clothes. Do not add packet to dispenser. Follow the manufacturer’s instructions to avoid damage to your garments. First try the solutions suggested here or visit our website at www.amana.custhelp.com - In Canada www.amanacanada.ca for assistance and to possibly avoid a service call14

WHIRLPOOL CORPORATION LAUNDRY WARRANTY

LIMITED WARRANTY For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Amana, Admiral, Estate, Inglis, or Roper brands of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specied Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a company designated by Whirlpool to service Amana, Admiral, Estate, Inglis, or Roper brand appliances. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover: 1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent to published user or operator instructions and/or installation instructions. 2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing. 3. Service calls to repair or replace appliance light bulbs, air lters, or water lters. Consumable parts are excluded from warranty coverage. 4. Damage resulting from accident, alteration, misuse, abuse, re, ood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Whirlpool. 5. Cosmetic damage, including scratches, dents, chips or other damage to the nish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.

6. Pick up and delivery. This major appliance is intended to be repaired in your home.

7. Repairs to parts or systems resulting from unauthorized modications made to the appliance.

8. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized company designated by Whirlpool to service Amana, Admiral, Estate, Inglis, or Roper brands is not available. 9. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Whirlpool’s published installation instructions. 10. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined. The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or tness, so this limitation may not apply to you. This warranty gives you specic legal rights, and you also may have other rights that vary from state to state or province to province. LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specic legal rights, and you also may have other rights that vary from state to state or province to province. If outside the 50 United States and Canada, contact your authorized Whirlpool, Amana, Admiral, Estate, Inglis, or Roper dealer to determine if another warranty applies. If you think you need repair service, rst see the “Troubleshooting” section of the Use & Care Guide. If you are unable to resolve the problem after checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling the following numbers for assistance: In the U.S.A., call 800-843-0304 for Amana brand products; 800-688-9920 for Admiral brand products; 800-253-1301 for Estate brand products, or 800-447-6737 for Roper brand products. For assistance In Canada, call: 800 -807- 6777 for Amana, Admiral, Estate, Inglis, or Roper brand products. 1/12

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty. Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service. Write down the following information about your major appliance to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can nd this information on the model and serial number label located on the product. Dealer name _____________________________________________ Address __________________________________________________ Phone number ____________________________________________ Model number ____________________________________________ Serial number ____________________________________________ Purchase date ____________________________________________15

WHIRLPOOLCORPORATION

Before calling for assistance or service, please check “Troubleshooting” or visit www.whirlpool.com/product_help. It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. Whirlpool Corporation Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Customer eXperience Centre Whirlpool Canada LP Unit 200-6750 Century Ave Mississauga, Ontario L5N 0B7 You can write with any questions or concerns at: Whirlpool Corporation Customer eXperience Center 800-843-0304 for Amana, 800-688-9920 for Admiral, 800-253-1301 for Estate, or 800-447-6737 for Roper 800-442-9991 (Accessories) www.whirlpool.com/accessories Whirlpool Canada LP Customer eXperience Centre 800-807-6777 for Amana, Admiral, Estate, Inglis, & Roper www.whirlpoolappliances.ca Our consultants provide assistance with Please include a daytime phone number in your correspondence. If you need replacement parts or to order accessories We recommend that you use only FSP

Factory Specied Parts. These parts will t right and work right because they are made with the same precision used to build every new Amana, Admiral, Estate, Inglis, or Roper brands of Whirlpool Corporation or Whirlpool Canada LP appliance. To locate FSP

replacement parts, assistance in your area, or accessories: or call your nearest designated service center or refer to your Yellow Pages telephone directory. In the U.S.A. ■ Features and specications on our full line of appliances. ■ Installation information. ■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). In the U.S.A. and Canada ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulll the product warranty and provide after-warranty service, anywhere in the United States and Canada.

ASSISTANCE OU SERVICE