MCUL427 - Aspirateur PANASONIC - Free user manual and instructions

USER MANUAL MCUL427 PANASONIC

Before operating your vacuum cleaner,

please read these instructions completely.

Avant d’utiliser l’appareil, il est recommandé

Operating Instructions

Manuel d’utilisation

Instrucciones de operación- 2 -

© 2012 Panasonic Appliances Company of America,

Division of Panasonic Corporation of North America

All rights reserved / Tous droits réservés / Todos los derechos están reservados- 3 -

Adjusting the Handle 24

Carpet/Bare Floor Selector 28

Emptying Dust Bin 32, 34

Cleaning Pre-Filter 36, 38

Cleaning Primary Filter 40

Replacing HEPA Media Exhaust Filter 42

Replacing Belt 44, 46

Cleaning Agitator 48

Removing Clogs 50, 52

Cleaning Exterior and Tools 52

BEFORE REQUESTING SERVICE 54

Cuando necesita servicio 68- 6 -

Please read IMPORTANT SAFETY INSTRUCTIONS on page 9 before

use. Read and understand all instructions.

TO OUR VALUED CUSTOMER We are very pleased to welcome you to the Panasonic family of products. Thank you for purchasing this product. Our intent is that you become one of our many satisfied customers.Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuumcleaner is intended only for household use. The vacuum cleaner should be stored in a dry,indoor area. Read the Operating Instructions carefully for important use and safetyinformation.Special care is required when vacuuming certain types of carpet or floor covering. Alwayscheck the carpet or floor covering manufacturer's recommended cleaning instructions beforevacuuming.

PLEASE PAY CLOSE ATTENTION TO ALL WARNING AND CAUTION STATEMENTS.

WARNING TO AVOID ELECTRICAL SHOCK Never vacuum damp or wet surfaces or liquids.DO NOT store vacuum cleaner outdoors.Replace worn or frayed power cord immediately.Unplug from outlet when not in use and before servicing. TO AVOID ACCIDENTS • Except for hand-held vacuum cleaners, keep vacuum cleaner on floor - not chairs, tables, steps,stairs, etc.• Store vacuum cleaner promptly after each use to prevent accidents such as tripping over power cordor vacuum cleaner. • Use vacuum cleaner and accessories only in a manner intended by the manufacturer. • Do not use an extension cord.• Do not pull the vacuum cleaner beyond its power cord length. The plug might be damaged which cancause electrical sparking and fire.

CONSUMER INFORMATION WARNING WARNING statements are designed to alert you tothe possibility of personal injury, loss of humanlife, and/or damage to the vacuum cleaner and/orpersonal property if the instructions given are notfollowed.CAUTION statements are designed to alert you tothe possibility of damage to the vacuum cleanerand/or personal property if the instructions givenare not followed. CAUTION- 7 - Porter une attention particulière à tous lesavertissements et à toutes les mises en garde.

AVERTISSEMENT POUR PRÉVENIR LE RISQUE DE CHOCS ÉLECTRIQUES Ne jamais utiliser l’aspirateur sur une surface humide ou pour aspirer des liquides.NE JAMAIS ranger l’aspirateur à l’extérieur.Remplacer immédiatement tout cordon d’alimentation usé ou éraillé.Débrancher l’aspirateur de la prise secteur après usage et avant tout entretien. POUR PRÉVENIR LE RISQUE D’ACCIDENTS • À l'exception des aspirateurs à main, garder l’aspirateur au sol. NE PAS l'utiliser sur des chaises ou destables ni le passer sur des marches ou dans un escalier, par exemple.• Ranger l’aspirateur après usage afin de prévenir les risques de trébucher sur le cordon ou l’aspirateur.• Utiliser l’aspirateur et les accessoires de la manière recommandée.• NE PAS utiliser un cordon prolongateur.• Ne pas utiliser l’aspirateur à une distance dépassant la longueur du cordon d’alimentation. Cela peutendommager la fiche et provoquer des étincelles ou un incendie. Renseignements importants

When using your vacuum cleaner, basic precautions should always be followed,

including the following:

Read all instructions in this manual before assembling or using your vacuum

WARNING To reduce the risk of fire, electrical shock, and injury:

1. Use your vacuum cleaner only as described in this manual. Use only with Panasonic

recommended attachments.

2. Disconnect electrical supply before servicing or cleaning out the brush area.

3. Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use

and before servicing.

4. To reduce the risk of electrical shock - Do not use outdoors or on wet surfaces.

5. Do not allow to be used as a toy. Close attention is necessary when used by or near

6. Do not use with a damaged cord or plug. If vacuum cleaner is not working as it

should, has been dropped, damaged, left outdoors, or dropped in water, return it to a

Panasonic Service Center.

7. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord

around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord

away from heated surfaces.

8. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

9. Do not handle plug or vacuum cleaner with wet hands.

10.Do not put any objects into openings.

11. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that

may reduce air flow.

12.Keep hair, loose clothing, fingers, and all parts of body away from openings and

13.Turn off all controls before unplugging.

14.Use extra care when cleaning on stairs. Do not put on chairs, tables, etc. Keep on floor.

15.Do not use vacuum cleaner to pick up flammable or combustible liquids (gasoline,

cleaning fluid, perfumes, etc.), or use in areas where they may be present. The fumes

from these substances can create a fire hazard or explosion.

16.Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot

17.Do not use vacuum cleaner without dust bin and/or filters in place.

18.Unplug before connecting air turbine (if applicable).

19. Hold plug when rewinding onto cord reel. DO NOT allow plug to whip when rewinding.

20.You are responsible for making sure that your vacuum cleaner is not used by anyone

who is unable to operate it properly.

SAVE THESE INSTRUCTIONS THIS VACUUM CLEANER IS INTENDED FOR HOUSEHOLD USE ONLY NOTE: Before you plug in your Panasonic vacuum cleaner, make sure that the voltage

indicated on the rating plate located at the back of the vacuum cleaner is the same as

your local electrical supply.

IMPORTANT SAFETY INSTRUCTIONS- 10 -

Primary Filter (inside)

ASSEMBLY WARNING Electrical Shock Hazard

Do not plug into the electrical supply until the assembly is complete. Failure to do so

could result in electrical shock or injury.

➢ DO NOT plug in until assembly is

➢ Remove handle screw from handle.

➢ Insert handle with locking notch to

the back of the vacuum cleaner as

➢ Insert handle screw.

➢ Tighten handle screw.

Overtightening could strip the screw

Do not operate the vacuum cleaner

without the screw in place.- 15 -

do el tornillo.Attaching Hose

➢ Insert the tab on the wand into the

“J” slot on the hose. Twist the wand

➢ Place the wand into the wand

holder and press firmly onto nozzle

➢ Route hose in the hose holders as

➢ Remove the hose from the nozzle

➢ Insert dusting brush into slot on the

back of the vacuum cleaner as shown.

crevice tool into vacuum

➢ Set the bottom of the air turbine into

the caddy and rotate until air turbine

snaps into clip.- 19 -

Rangement des accessoires Almacenaje del accesorios

de aire se encaje a presión hacia el clip.- 20 -- 20 -

TO OPERATE VACUUM CLEANER CAUTION Moving parts! To reduce the risk of

personal injury, DO NOT touch the

brush when vacuum cleaner is on.

Contacting the brush while it is

rotating can cut, bruise or cause

other injuries. Always unplug from

electrical outlet before servicing.

Use caution when operating near

NOTE: To reduce the risk of electrical

shock, this vacuum cleaner has a

polarized plug, one blade is wider than

the other. This plug will fit in a

polarized outlet only one way. If the

plug does not fit fully in the outlet,

reverse the plug. If it still does not fit,

contact a qualified electrician to install

the proper outlet. DO NOT CHANGE THE PLUG IN ANY WAY. Only use

outlets near the floor.

WARNING Personal Injury and Product Damage

• DO NOT place hands or feet under

the vacuum cleaner at any time.

• DO NOT plug in if switch is in ON

position. Personal injury or property

damage could result.

• The cord moves rapidly when

rewinding. Keep children away and

provide a clear path when rewinding

the cord to prevent personal injury.

• DO NOT use outlets above coun-

ters. Damage from cord to items in

surrounding area could occur.

• When any abnormality/failure

occurs, stop using the product

immediately and disconnect the

➢ To turn vacuum cleaner on or off,

press on the on/off switch.

➢ Pull power cord out of vacuum

cleaner to desired length.

➢ Plug the polarized power cord into

a 120 Volt outlet located near the

➢ Make sure the power cord is placed

into the locking notch as shown.

➢ Turn off and unplug the vacuum

➢ Hold the plug while rewinding to

prevent damage or injury from the

➢ Press the cord release button

allowing cord reel to retract.

Enrouleur Cordón Retractor- 24 -

Adjusting the Handle

➢ Step on nozzle top and pull back to

change handle position.

➢ Use low position for cleaning under

➢ Step on nozzle top and pull back to

change from normal use position to

➢ Move vacuum cleaner to middle

position for normal use.

➢ Move vacuum cleaner to upright

position for storage and tool use.- 25 -

rangement de l’aspirateur.NOTE: Hold the handle to support the

vacuum cleaner when using tools and

disconnecting or attaching the hose.

➢ Disconnect the hose & wand from

➢ Pull the wand gently in the direction

of the arrow to disconnect.

➢ It may be necessary to slightly twist

the hose handle to loosen from the

➢ Attach crevice tool or dusting brush

➢ Crevice tool, dusting brush or air

turbine can attach to either wand or

➢ For additional reach, the dusting

brush may be attached to the end of

• DO NOT overextend your reach with

hose as it could tip vacuum cleaner.

CAUTION Selector should be placed in BARE FLOOR (TOOLS) position when

using vacuum cleaner on bare floors

and when using tools.

Incorrect setting my cause floor or

carpet damage.- 27 -

➢ The crevice tool may be used on the

➢ The dusting brush may be used on

the following items:

FEATURES Note: Always clean tools before using.

➢ The air turbine may be used on the

➢ Operating instructions for the air

turbine are included with the

Carpet/Bare FloorSelectorControl paraalfombra/sinalfombraSélecteurtapis/plancher

➢ Selector should be placed in BARE FLOOR (TOOLS) position when

using vacuum cleaner on bare

floors and when using tools. The

agitator does not rotate in the BARE FLOOR (TOOLS) position.

➢ Selector should be placed in

CARPET position when using

vacuum cleaner on carpeted floors.

Carpet/Bare Floor Selector

CAUTION Inncorrect setting may damage floor.- 29 -

ATTENTION Un réglage incorrect peut endommager leplancher. CUIDADO La selección incorrecta podría dañar el piso.- 30 -

➢ This vacuum cleaner has a thermal protector which automatically trips to protect

the vacuum cleaner from overheating.

➢ If a clog prevents the normal flow of air to the motor, the thermal protector turns

the motor off automatically. This allows the motor to cool in order to prevent

possible damage to the vacuum cleaner.

➢ Turn the vacuum cleaner off and unplug the power cord from the outlet to allow

the vacuum cleaner to cool and the thermal protector to reset.

➢ Check for and remove clogs, if necessary (See REMOVING CLOGS p. 50, 52).

Also check and replace any clogged filters and empty dust bin, if necessary.

➢ Wait approximately fifty (50) minutes and then plug the vacuum cleaner in and

turn back on to see if the motor protector has reset.

Automatic Adjusting Nozzle

➢ The nozzle of your Panasonic

vacuum cleaner automatically

adjusts to any carpet pile height.

➢ Feature allows nozzle to float evenly

over carpet pile surfaces.

➢ No manual adjustments required.

This model is equipped with an edge

cleaning feature for cleaning carpet

edges near baseboards and stationary

serca de las paredes y muebles.- 32 -

ROUTINE CARE OF VACUUM CLEANER Performing the tasks in the following sections will keep your new Panasonic vacuum cleaneroperating at peak performance levels and will ensure these high levels for years to come.Check the BEFORE REQUESTING SERVICE section in this manual for recommendations onperforming some of these tasks to help solve various problems that may occur. WARNING Electrical Shock or Personal Injury Hazard

Disconnect the electrical supply before servicing or cleaning the vacuum cleaner.

Failure to do so could result in electrical shock or personal injury from vacuum

cleaner suddenly starting.

➢ Always empty the dust bin when

dirt level reaches the “MAX” line.

➢ Grasp the handle on the top of the

Press the dust bin release button

➢ Lift up and out to remove dust bin

from vacuum cleaner.

Dust BinRelease ButtonBouton dedégagementdu godet àpoussièreBotón deliberacióndel contenedorde polvo

MAX MAX “MAX” LineLigne « MAX »Linea “MAX”

CAUTION Be sure to hold the dust bin over a

proper trash container prior to

releasing the door of the dust bin.- 33 -

Entretien de l’aspirateur

dust bin will open and the debris

➢ Remove any clogs that might be

located in the pre-filter. (See

CLEANING PRE-FILTER, p. 36, 38)

➢ Shake the dust bin to release any

debris that might hang in the pre-

➢ After the dust bin is empty of

debris, firmly close the door. Make

sure you hear a “click” sound to

indicate that the door is fully

➢ Place dust bin back into vacuum

cleaner by inserting the bottom first

➢ Push forward and lower dust bin

handle to lock dust bin in place.- 35 -

➢ Make sure the dust bin is empty.

➢ Rotate dust bin lid assembly to

unlock (as indicated on the lid), and

UNLOCKED (For Cleaning)

DÉVERROUILLÉ (pour le nettoyage)

ABIERTO (Para Vaciar)

➢ Grasp pre-filter and rotate counter-

clockwise to remove.

➢ Clean pre-filter by gently tapping

over a trash container.

➢ Rinse with water only as needed, do

not use any detergent or soap.

➢ Allow pre-filter to dry for 24 hours

before placing back into vacuum

UNLOCKED (For cleaning)

➢ Align the slot on the pre-filter with

the alignment tab inside dust bin.

➢ Rotate pre-filter clockwise to lock in

➢ Reinstall dust bin lid and turn to

locked position (as indicated on the

UNLOCKED (For Cleaning)

Cleaning Primary Filter

It is recommended to clean the filter

with cold water at least every three (3)

months. Check the primary filter

frequently and clean when dirty.

➢ Turn off and unplug the vacuum

➢ Remove dust bin (See EMPTYING DUST BIN, p. 32).

➢ Pull the dust bin lid latch and open

➢ Remove the primary filter.

➢ Wash with cold water only, DO NOT

use detergent or soap.

➢ Once the filter is washed clean,

squeeze by hand and allow to air

➢ Allow filter to dry for 24 hours

before placing back into vacuum

NOTE: When the cleaning of the filter

no longer restores vacuum cleaner

suction to full power, replace the filter.

DO NOT operate without primary filter

DO NOT wash in the dishwasher.

Primary FilterFiltre primaireFiltro primario

➢ Place the primary filter into the dust

➢ Close the dust bin lid. Be sure the

lid snaps in place. A noticeable

“click” should be heard.

➢ Reinstall the dust bin into the

vacuum cleaner (See EMPTYING DUST BIN, p. 34).- 41 -

Replacing HEPA Media Exhaust Filter

The HEPA media exhaust filter

removes dirt from exhaust air. Check

filter after emptying dust bin. Replace

Filter cannot be cleaned and should be

replaced at least once each year. Part

➢ Turn off and unplug the vacuum

➢ Press latch to remove exhaust filter

➢ Grasp the exhaust filter and pull out

➢ Place the new filter into the vacuum

cleaner with the foam seal down.

➢ Be sure air flow arrow on filter is

➢ Reinstall the exhaust filter cover by

inserting the tab into the slot in the

vacuum cleaner. Press firmly to

snap exhaust filter cover into place.

rubber smell caused by excessive

➢ Turn off and unplug the vacuum

➢ Lay vacuum cleaner on floor with

the bottom up and nozzle flat.

➢ Remove nozzle hose from body by

(1) pressing in locking tab and (2)

sliding up and out of retaining slot

(see REMOVING CLOGS, p. 52).

➢ Remove the four screws from the

nozzle cover. Next place the

vacuum in the upright position

standing on the handle. This will

minimize wheel interference when

removing nozzle bottom plate.

Remove nozzle bottom plate by

CAUTION Motor shaft may be hot.

➢ Lay vacuum cleaner on floor with

the bottom up with nozzle flat.

➢ Remove agitator by carefully lifting

➢ Remove worn or broken belt.

➢ Reinstall agitator back into nozzle

by placing end caps into grooves.

➢ After reinstalling the agitator, turn it

by hand to make sure that belt is

not twisted or pinched and that all

rotating parts turn freely.

Belt CorreaCourroie Motor Shaft

Carpet/BareFloor SelectorShafttapis/plancherSelector alfombra-pisoArbre d'entraînementdu sélecteurMotor ShaftArbre du moteurEje del motor Belt CourroieCorrea

➢ Loop new belt (part number

MC-V390B, Type UB12) around

Carpet/Bare Floor selector shaft and

agitator belt groove. Make sure belt

is routed in the belt guide as

shown. See illustration for correct

➢ Place the vacuum cleaner in the

upright position standing on the

handle. This will minimize wheel

interference when installing lower

➢ Reinstall lower plate by (1) aligning

tabs on front edge of lower plate

with slots in the nozzle and (2)

rotating to installed position.

➢ Lay vacuum cleaner on the floor

with the bottom up and nozzle flat.

➢ Install the four screws to the nozzle

➢ Route nozzle hose to hose holder.

Align nozzle hose bracket with

retaining bracket on body and slide

down unit it clicks into place.

➢ Return the vacuum cleaner to the

upright position before plugging

into an electrical outlet.- 47 -

➢ Clean agitator after every five uses

and every time the belt is replaced.

➢ Remove lower plate. (See

REPLACING BELT, p. 44)

➢ Cut off any hair, thread, string,

carpet pile, and lint entangled

around agitator with a pair of

➢ Remove agitator. (See REPLACING BELT, p. 44)

➢ Remove any string or debris located

If the vacuum cleaner does not seem to

have adequate suction, first check if

the dust bin is full or if a filter is

➢ Turn off and unplug the vacuum

➢ Remove dust bin and check for

➢ Check the hose inlet area.

➢ Visually inspect the tools, the hose,

and the nozzle hose area into which

the hose is connected.

➢ Check the suction inlet area.

➢ Remove any visible clog.

➢ Plug in the vacuum cleaner and turn

➢ Stretch the hose to maximum length

and then allow the hose to return to

➢ If the dust bin and filter areas and

the hose areas are free of clogs,

check the nozzle area.

➢ Remove nozzle hose from body by

(1) pressing in locking tab and (2)

sliding up and out of retaining slot.

➢ Inspect inlet of nozzle hose and

clear any obstructions.

➢ Replace nozzle hose by sliding

down on retaining bracket until you

➢ Return the vacuum cleaner to the

upright position before plugging

into an electrical outlet.

Cleaning Exterior and Tools

➢ Turn off and unplug the vacuum cleaner.

➢ Clean exterior using a clean, soft cloth that has been dipped in a solution of mild

liquid detergent and water and wrung dry.

➢ DO NOT drip water on the vacuum cleaner and wipe dry after cleaning.

➢ DO NOT clean tools in dishwasher or clothes washer.

➢ Crevice tool may be washed in warm soapy water, rinse and air dry.

➢ DO NOT use tools if they are wet.- 53 -

Vacuum Cleaner 1. Unplugged at wall outlet. 1. Plug in firmly, push on/off

won’t run. switch to on.

2. Tripped circuit breaker/blown 2. Reset circuit breaker or

fuse. replace fuse at household

3. Tripped thermal protector. 3. Let cool 50 minutes.

4. ON/OFF not turned on. 4. Push ON/OFF switch to on.

Poor job of dirt 1. Full or clogged dust bin. 1. Empty dust bin.

pick-up. 2. Worn agitator. 2. Replace agitator.

3. Clogged nozzle or dust bin. 3. Check REMOVING CLOGS.

4. Clogged hose. 4. Check for clogs.

5. Hole in hose. 5. Replace hose.

6. Broken/misplaced belt. 6. Replace/fix belt.

7. Hose not inserted fully. 7. Insert hose fully.

8. Motor protection system 8. Check for clogs.

9. Dirty filters. 9. Change/clean filters.

Agitator not turning 1. Broken belt. 1. Replace belt.

2. Belt installed incorrectly. 2. Check REPLACING BELT.

Air flow restricted 1. Tool use restricts air flow. 1. Check TOOLS.

with attachment use. 2. New carpet fuzz clogged 2. Check REMOVING CLOGS Sound changes. air path. and clean hose.

PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION BEFORE REQUESTING SERVICE Review this chart to find do-it-yourself solutions for minor performance problems.

Any service needed, other than those described in these Operating Instructions,

should be performed by an authorized service representative.

WARNING Electrical Shock or Personal Injury Hazard

Disconnect the electrical supply before servicing or cleaning the vacuum cleaner.

Failure to do so could result in electrical shock or personal injury from vacuum

cleaner suddenly starting.- 55 -

L’aspirateur ne 1. Il est débranché de la prise de 1. Brancher fermement; mettre

LIMITED WARRANTY (ONLY FOR U.S.A. AND PUERTO RICO)

Panasonic Consumer Marketing Company of North America,

Division of Panasonic Corporation of North America

One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Vacuum Cleaner

Limited Warranty Coverage (For USA and Puerto Rico Only)

If your product does not work properly because of a defect in materials or workmanship, Panasonic

Consumer Marketing Company of North America (referred to as “the warrantor”) will, for the length

of the period indicated on the chart below, which starts with the date of original purchase (“warranty

period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a

new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to

repair, replace or refund will be made by the warrantor.

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty

period, there will be no charge for parts.

This Limited Warranty Excludes both Labor and Parts for the following items which require

normal replacement: Disposable Dust Bag, Filters, Belts, Light Bulbs, Agitator Brushes and

Batteries (if supplied).

This warranty only applies to products purchased and serviced in the United States or Puerto Rico.

This warranty is extended only to the original purchaser of a new product which was not sold “as is”.

Carry-In or Mail in Service:

To find a service center please visit http://www.panasonic.com/help or call 1-800-211-PANA (7262).

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER

damages which occurred in shipment, or failures which are caused by products not supplied by the

warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling,

misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer

controls, improper maintenance, power line surge, lightning damage, modification, introduction of

sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or

rental use of the product, or service by anyone other than a Factory Service Center or other

Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.

Product or Part Name Parts Labor

Vacuum Cleaner 1 yr. 1 yr.- 59 -

THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer,

loss of or damage to media or images, data or other memory or recorded content. The items listed

are not exclusive, but for illustration only.)

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or

limitations on how long an implied warranty lasts, so the exclusions may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary from

state to state. If a problem with this product develops during or after the warranty period, you may

contact your dealer or service center. If the problem is not handled to your satisfaction, then write to:

Consumer Affairs Department

Panasonic Consumer Marketing Company

661 Independence Pkwy

Chesapeake, VA 23320

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

Customer Services Directory (United States and Puerto Rico)

Obtain Product Information and Operating Assistance; locate your nearest Dealer

or Service Center; purchase Parts and Accessories; or make Customer Service

and Literature requests by visiting our Web Site at:

http://www.panasonic.com/help

or, contact us via the web at:

You may also contact us directly at:

1-800-211-PANA (7262)

Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases (United States and Puerto Rico)

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by

visiting our Web Site at: http://www.pstc.panasonic.com

Or, send your request by E-mail to: npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)

(Monday-Friday 9am-9pm EST)

20421 84th Avenue South,

(We accept Visa, MasterCard, Discover Card, and American Express)

WARRANTY Panasonic Canada Inc.

5770, Ambler Drive, Mississauga (Ontario) L4W 2T3

PANASONIC PRODUCT – LIMITED WARRANTY EXCHANGE PROGRAM Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with

new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc. Vacuum Cleaner One (1) year This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonicbrand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada,which product was not sold “as is”, and which product was delivered to you in new condition in the original packaging. IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OROTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED LIMITATIONS AND EXCLUSIONSThis warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normalwear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, orfailures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God. Parts such as disposable dust bags, filters, belts, light bulbs and agitator brushes are not covered by this warranty. THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIALDAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANYEXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to and fromthe Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list ofitems is not exhaustive, but for illustration only.) In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warrantygives you specific legal rights and you may have other rights which vary depending on your province or territory. CONTACT INFORMATIONFor product information and operation assistance, please contact:Our Customer Care Centre:Telephone: 1-800-561-5505Fax #: (905) 238-2360 Email link: “Support ➞ contact us ➞ email” on www.panasonic.ca For defective product exchange within the warranty period, please contact the original dealer or our Customer CareCentre.- 61 -

Panasonic Canada Inc.

(SOLO PARA ESTADOS UNIDOS Y PUERTO RICO)

Panasonic Consumer Marketing Company of North America,

Division of Panasonic Corporation of North America

One Panasonic Way, Secaucus, New Jersey 07094

Consumer Affairs Department

20421 84th Avenue South,

http://www.panasonic.com

If your Panasonic Vacuum Cleaner needs service, look in the yellow pages of the telephone book under

HOME APPLIANCE SERVICE for your nearest Panasonic Customer Experience Group (“PCEG”) Factory

Servicenter, or PCEG authorized Servicenter, or call, 1-800-211-PANA (7262) toll free to find a convenient

servicenter. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped

If you ship the product

Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a

postage-paid letter to the outside of the carton, which contains a description of your complaint. DO NOT

send the product to the Executive or Regional Sales Offices. They are NOT equipped to make repairs.

Cuando necesita servicio

WARRANTY SERVICE For product operation and information assistance, please contact your Dealer or our Customer Care Centre at:

Telephone #: 1-800-561-5505 Fax #: (905) 238-2360

For product repairs, please locate your nearest Authorized Servicecentre.

Email link: “Support ➞ Panasonic Servicecentre locator” on www.panasonic.ca

RÉPARATION SOUS GARANTIE Pour de l'aide sur le fonctionnement de l'appareil ou pour toute demande d'information, veuillez contacter votre détaillant

What to do when service is needed