E500RM9 - Rugged laptop Winmate - Free user manual and instructions

Name: E500RM9
Brand: Winmate
Rating: 9.5 (205 reviews)

Find the device manual for free E500RM9 Winmate in PDF.

📄 61 pages

EN 💬 AI Question

View the manual :

Manual assistant

Waiting for your message

Product information

Brand : Winmate

Model : E500RM9

Category : Rugged laptop

Download the instructions for your Rugged laptop in PDF format for free! Find your manual E500RM9 - Winmate and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. E500RM9 by Winmate.

USER MANUAL E500RM9 Winmate

(Uinmare E500RM9 5” Rugged Mobile Computer ARM A73 x 4 (2.0 GHz) + A53 x 4 (2.0 GHz) User Manual Version 1.1 Document Part No. 9152050K1003 Please read these instructions carefully before using this product, and save this manual for future use.

5” Rugged Mobile Computer E500RM9 User Manual Contents

Chapter 1: Read Me First

1.1 Advisory Conventions

1.4 Declaration of Conformity (DOC)... 8

1.7 Disclaimer seen 10

Chapter 2: Getting Started... 11

2.1 Introduction seen 11

2.3 Description of Parts

2.4.3 Connecting to Power Suppl

2.4.4 Charging the Battery

2.5 Turning On and Off the Device... 15

2.5.2 Turning Off... iiiiinnnneeeeeeeeneeeeenee

2.6 Resetting to Factory Defaults

Chapter 3: Using the Device

3.3.2 Viewing other parts of the Home Screen

8.5 Using the On-Screen Keyboard

3.8 Language and Keyboard Settings 26

4.1 Lock Applications is 31

Chapter 5: Networks and Wireless Device:

5.1 Connecting to Mobile Networks... 37

5.2 Connecting to WLAN Networks ss 37

5.2.1 Turning on WLAN and Connecting to WLAN Networks... 37

5.2.2 Adding WLAN Network

5.3 Connecting to BT Devices …

5.4 Connecting to Computer via USB...

Chapter 6: Using Camera... nine 44

6.1.3 Switching Between Front and Rear Cameras 44

6.1.4 Viewing pictures seen 45

Chapter 7: Battery Warm Swap (Optional)

Chapter 8: Capturing Data ss

8.2.7 Scanning Tips and Considerations

Chapter 1: Read Me First

1.1 Advisory Conventions

Four types of advisories are used throughout the user manual to provide helpful information or to alert you to the potential for hardware damage or personal injury. These are Notes, Important, Cautions, and Warnings. The following is an example of each type of advisory.

Chapter 1: Read Me First

1.3 Handling and Maintenance

General Guideline Guide Général Keep the product at least 13 cm (5 inches) away from electrical appliances that can generate a strong magnetic field such as TV, refrigerator, motor, or a large audio speaker. [FR] Garder le produit au moins à 13 cm (5 pouces) de distance des appareils électriques qui peuvent générer un fort champ magnétique comme une télévision, un réfrigérateur, un moteur, ou un important haut-parleur. Do not place heavy objects on top of the tablet computer as this may damage the display. [FR] Ne pas placer d'objets lourds sur le dessus de l'ordinateur tablette cela peut endommager l'écran. The screen surface can be easily scratched. Use with care. Do not use paper towels to clean the display but use the included cleaning cloth. Avoid touching it with a pen or pencil. [FR] La surface de l'écran peut être facilement rayée. Utiliser avec précaution. Ne pas utiliser de serviette en papier pour nettoyer l'écran mais utiliser le chiffon de nettoyage inclus. Éviter de toucher avec un stylo ou un crayon. To maximize the life of the backlight in the display, allow backlight to automatically turn off as a result of power management. Avoid using a screen saver or other software that prevents the power management from working. [FR] Pour maximiser la durée de vie du rétroéclairage de l'écran, autoriser le rétroéclairage résultant de la gestion de l'alimentation. Éviter d'utiliser un économiseur d'écran ou un autre logiciel empêchant la gestion de l'alimentation de fonctionner. Cleaning Guideline Guide de nettoyage Use a soft cloth moistened with water or a non- alkaline detergent to wipe the exterior of the product. [FR] Utiliser un chiffon doux humidifié avec de l'eau ou un détergeant non alcalin pour essuyer l'extérieur du produit.

Chapter 1: Read Me First

1.4 Declaration of Conformity (DoC)

FCC Statement This device complies with part 15 FCC rules. Operation is subject to the following two conditions: FC ° __ This device may not cause harmiul interference. + This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a class "B" digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmiul interference in which case the user will be required to correct the interference at him own expense. CE Notice (European Union) EN 55035: 2017 /A11: 2020 EN 55032: 2015+A11:2020 o 1EC61000-4-2: 2008 + EN 61000-3-2: 2019+A1:2021 o 1EC61000-4-3: 2020 + EN61000-3-3: 2013+A2: 2021 C €: Fecromagnele Compatibility Directive (2014/30/EU) . o 1EC61000 o 1EC61000 o 1EC61000-4-6: 2013+COR1:2015 o IEC61000-4-8: 2009 o IEC61000-4-11:2020 Low Voltage Directive (2014/35/EU) + EN 62368-1:2014 + A11:2017 This equipment is in conformity with the requirement of the following EU legislations and harmonized standards. Product also complies with the Council directions.

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to

part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmiul interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/ TV technician for help.

Chapter 1: Read Me First IIS

CAUTION: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. RF Exposure Information (SAR) This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard operating positions accepted by the FCC with the EUT transmitting at the specified power level in different channels. The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this device is on file with the FCC and can be found under the Display Grant section of www.fcc.gov after searching on FCC ID: PX9E500RM9. Canada, Industry Canada (IC) Notices This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. Canada, avis d'Industry Canada (IC) L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :

1. L'appareil ne doit pas produire de brouillage;

d'en compromettre le fonctionnement. Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has been evaluated for and shown compliant with the IC Specific Absorption Rate (“SAR”) limits when operated in portable exposure conditions.

No part of this document may be reproduced, copied, translated, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the prior written permission of the original manufacturer.

1.6 Trademark Acknowledgement

Brand and product names are trademarks or registered trademarks of their respective owners.

Winmate Inc. reserve the right to make changes, without notice, to any product, including circuits and/or software described or contained in this manual in order to improve design and/or performance. We assume no responsibility or liability for the use of the described product(s) conveys no license or title under any patent, copyright, or masks work rights to these products, and make no representations or warranties that these products are free from patent, copyright, or mask work right infringement, unless otherwise specified. Applications that are described in this manual are for illustration purposes only. We make no representation or guarantee that such application will be suitable for the specified use without further testing or modification.

Chapter 2: Getting Started

This chapter tells you step by step how to get the mobile computer up and running.

Congratulations on purchasing Winmate® 5-inch Rugged Mobile Computer E500RM9. Winmate® E500RM9 Rugged Mobile Computer is an enterprise-class Rugged Mobile Computer with powerful mobile computing solution. The E500RM9 Series Rugged Mobile Computer packs WLAN, BT, GPS, and WWAN function - all into a single device. With great multiple wireless communicate design, this product will be applicable to mobile worker, business application, and IT requirements. Highlights + ARM A73 x 4 (2.0 GHz) + A53 x 4 (2.0 GHz) ° 5” 1280 x 720 resolution + Android" 11.0 ° Rated for extreme temperature use

Check and identify the standard supplied accessories. Standard factory shipment list:

E500RM9 Quick Start Guide (Hardcopy) Li-ion Battery Varies by product specifications Part No. 9152111K105B Part No. 32000000001K Power Plug Hand Strap Varies by country Part No. 9B0000000416 Optional Accessories: ° Charging Dock ° Battery Charging Dock DD-E50R-2: Part No.98TA05Z00002 BD-3900-2: Part No.98K004A0000G MD-E50R-6: Part No. 98DP05A00001 BD-3900-6: Part No. 98K000A0004G ° Battery ° Micro SD Card Part No. 98K004A0000N Part No.76000000000V 3.7V 3900mAh Li-ion removable battery

5” Rugged Mobile Computer E500RM9 User Manual

2.3 Description of Parts

Dimension: 85.9 x 163.2 x 22.5 mm D 2 oi BE © ND — Lo] Microphone Front Camera Front Receiver Light Sensor LED Indicator 5" Touch Screen Physical Buttons Microphone Smart Card Reader (Optional) Docking Connector Volume Buttons Function Button Barcode Reader (Optional) Function Button DC Jack Micro USB For audio recording and communication. 8 Megapixel Webcam Use to listen during a phone conversation. Detect the availability of light and automatically control the brightness of a screen backlight intensity LED indicator indicates the battery power or charging status. ° Red: 0-89% ° Green: 90-100% e Off: the mobile computer is not charging nor properly connected. Display and act as one of the inputs for the mobile computer (© Back to the previous utility s screen (©) Open the home screen (©) Open the menu page (@) Use to trigger the barcode reader function (optional) Note: Fn key functions may be programmed according to your order. For audio recording and communication. Read card information Connect to desk docking Increase and decrease volume Use to trigger the barcode reader for E500RMS9 series with barcode reader (only for products with barcode reader) 1D/2D Barcode Reader (‘or a flat cover for device without barcode) Use to trigger the barcode reader for E500RMS9 series with barcode reader (only for products with barcode reader) Charging the device For data transfer and connect to the peripheral devices

Chapter 2: Getting Started

No item sn es 17 Power Button Turn on/off the device 18 Speaker Send out the voice from the device 19 Fingerprint reader Scan fingerprints (Optional) 20 Rear Camera 13MP Autofocus Camera. 21 Battery 3.7V, 3900 mAh with warm swappable function (Optional) 22 MicroSD Card Slot Memory card reader port for SD Card 23 SIM Card Slot Slot to insert Micro SIM card.

2.4 First-Time Operation

2.4.1 Inserting Battery Pack

Warning! Discontinue using device immediately if you notice the battery is swelling, or looks puffy or misshapen. Do not attempt to charge or use the device. Do not handle a damaged or leaking battery. Do not let leaking battery fluid contact with your eyes, skin, or clothing. Caution To keep battery health and prevent possible issues from battery over-discharged, please charge the computer built-in back-up battery once every two months. To install the standard battery pack:

1. Disconnect any cords connected to the mobile computer and turn the device over, back facing up.

2. Locate the Battery Lock Latch and push it to the "Unlocked" position.

3. Insert the battery with the connector-pins side first, and then lower the battery into the battery

compartment. The battery will be flat against the housing once fully inserted. Slide the Battery Lock to the "Locked" position

To remove the battery pack:

1. Shut down the device. Disconnect any cords connected

2. Turn the mobile computer over, back facing up.

3. Locate the Battery Lock and slide it to the "Unlocked"

position. Lift the battery out of the compartment.

To install the SIM card:

1. Disconnect any cords and powered off the mobile

computer. Remove the battery, as described in the section /nserting Battery Pack. Push and lift the SIM-card slot. Insert the SIM card into the SIM-card slot. Chip/contact is facing down.

4. Push the SIM-Card slot back to the original position.

5. Put the battery back.

To install MicroSD Card:

1. Remove the battery, as described in the section /nserting

Battery Pack. Push and lift the microSD-card slot. Insert microSD card into slot. Chip/contact is facing down. Close the microSD card holder. Put back the battery, as described in the section /nserting Battery Pack. as o&© D

2.4.3 Connecting to Power Supply

The mobile computer operates either on external AC power or internal battery power. It is recommended to use AC power when you start up the mobile computer for the first time. Caution Use only the AC adapter included with your device. Using other AC adapters may damage the mobile computer and the Battery. Caution For users start up the mobile computer for the first time with internal battery power, please make sure the battery is fully charged before using. Perform the following to connect the mobile computer to AC Power:

1. Open [/O protective cover by pulling out the latch.

2. Plug the power adapter into the DC Jack port of the device.

3. Plug the power cord into the electrical outlet.

2.4.4 Charging the Battery

Caution +__ The lithium battery used in this tablet may swell after being charged/ discharged many À times, but there is no problem regarding safety. +__ Continued use in such a state may result in the battery getting jammed, so please stop using the battery, and purchase a new one. Please charge the battery before using the device for the first time. Charge the battery until the LED indicator turns solid green. To charge the E500RM9, use a cable or a docking with appropriate power supply. ETS Off The device is not charging or not properly connected Solid Red (2 Battery charged 0-89%. Solid Green © Battery charged 90-100%.

Chapter 2: Getting Started

1. Connect the power supply output connector

to the input power port on the DC Jack cable.

2. Remove the protective rubber and connect

the DC Jack cable to the side of E500RMS9. The battery charge LED indicates the battery charging status.

2.4.4.2 Charging the battery using Battery Charger

FF Connect the battery charger dock to power, insert the battery into the slot to begin charging.

This docking provides input: 12V/36W DC in.

2.5 Turning On and Off the Device

This section describes how to turn on/ off the device.

1. Press and hold the power button for 3 seconds, located on the right side of the unit.

2. Whenthe device vibrates, release the power button.

3. The desktop screen is displayed.

_ Note: For power saving purpose, please enable Connect to PC in Accessibility settings. — When connected to PC external WWAN and USB on Docking will be disabled.

1. To turn off the device, press and hold the power button until the

phone options menu appears, tap the Power Off.

2. User can also use the Phone options menu to put the device into

emergency mode and restart.

2.6 Resetting to Factory Defaults

To reset the device to factory defaults:

4. Read all the available information and then press Erase all data to delete all the data in

storage such as music or photo.

5. Press Erase all data to remove all your personal information and downloaded apps.

Chapter 3: Using the Device

This chapter explains how to use the buttons, status icons, and controls of the E500RM9 mobile computer running on Android 11.0 operating system and provides instructions on entering and capturing data.

3.1 Using the Touch Screen

The touchscreen supports the core gestures for Android. Tap To select or activate something Touch and hold an item on the screen by touching it and not lifting your finger until it responds

Touch, Hold & M Touch and hold an item for a moment and then without lifting your Tap & Hold Dra finger, move your finger on the screen until you reach the target g position. i.e. moving the apps around the home screen Quickly move the finger across the surface of the screen. i.e. slide a Swipejorslide lock screen to open the lock Double-tap Tap quickly twice on a webpage, screen, or App to zoom Scale Place two finger on the screen and pinching them together

3.2 Waking Up the Phone

If you do not use the device for a while, the screen dims and then darkens to conserve the Battery. To wake up the device:

1. Press the Power button on the right side of the device.

2. Drag the screen upwards to unlock

Home screen is the starting point to access all the features on your mobile computer. lt displays application icons, widgets, shortcuts, and other features. User can personalize the home screen.

1. Status Bar shows the time, signal strength, battery

status, and other information. lt also displays notification icons.

2. Applications, user can use directly on the home

3.3.1 Personalizing Home Screen

User can add application icons, shortcuts, widgets, and other items to the empty part of the Home screen, or switch the wallpaper. To change wallpaper on the HOME SCREEN:

1. Swipe from the bottom of the main desktop, tap Settings ® > Display > Wallpaper.

2. Inthe Wallpaper menu select the location of wallpaper, and then tap the type of item you want to

add. ss ma ox mo eu CE a in € Display @ < Choosewallpaper from a [=] Network & internet sr Datcthame ni nn nr Be epps defaut ap DO : Display Sound B :* Privacy Acapüive brighiness Wallpaper Adranced

Chapter 3: Using the Device

To move an item on the HOME SCREEN:

1. Tap and hold the item you want to move, until it can be moved.

2. Dragit to a new location on the screen.

3. Place the item where you want to put it and lift your finger.

To remove items from the HOME SCREEN: Tap and hold the item you want to remove. The launcher icon will show Remove on the top of the screen. Drag the item you want to remove to the Remove icon.

3. When the icon turns red, release your finger.

5” Rugged Mobile Computer E500RM9 User Manual

3.3.2 Viewing other parts of the Home Screen

1. Slide your finger left or right across the Home screen. Extensions to the Home screen provide extra

Chapter 3: Using the Device

3.4 Status and Notification Icons

The status bar appears at the top of every screen. On the left are notification icons along with the current time, and on the right are status icons.

3.4.1 Notification Icons

Pull down from the right top of the screen to get the notifications area. The following icons indicate the status of your device, for example if users are connected to a WLAN network that is not connected to the internet, the network icons are appears in white color. Status icons that appear in the status bar are as follows: G | Connected to GPRS mobile network Bluetooth is on 1X | Connected to 1xRTT mobile network Connected to a Bluetooth device

E | Connected to EDGE mobile network | # | No SIM card installed

3.5 Using the On-Screen Keyboard

User can enter text using the On-Screen Keyboard. Some applications will launch the keyboard automatically. In others, user needs to touch a text field where user wants to enter text to launch the keyboard.

1. Open a text field, in this example we used Messaging = to compose a message. The On-Screen

1. Tap a suggestion to enter it in the place

2. Tap once to capitalize the alphabet.

Zasad >——09 Taiwanese Taiman Taiwans % Pr Prei r a s d f g h j k 1! [Œzxevbnm a ”) m3 . © Note: If user taps in a text field which already contains text, the insertion point is set where user tap and the cursor appears. User can drag the cursor to pick exactly where you want to add more text. User can also select a word to copy, cut, and paste it.

2. Tapthe delete key S to erase characters to the left of the cursor.

Tap to enter numbers. Tap ABC to return to letters. To enter symbols and other characters, tap and hold one of the top-row keys and slide your finger up to the list of the options. Lift your finger when you find your selection. 5 w Taiwan8 > Taiwans Taiwan

5. To view additional symbols, tap ‘on the numeric keyboard.

1. Double-tap the text you want to select.

Chapter 3: Using the Device

2. Tap “" to select all the sentences in the menu that appears, the selected text is highlighted in blue,

with a tab at each end of the selected word.

3. Drag selection tab to expand or reduce the range of the selected text.

1. Select the text to cut or copy, see the section above “To select text”.

2. Tap Cut or COPY in the Edit text menu.

3. If you select Cut , the selected text is removed from the text field; it is stored in temporary area so

that you can paste it into different text field. To Paste Text:

1. After Cut or Copy the text, see the section above “To Cut or Copy Text’.

2. Place the cursor in the text field where you want to paste the text, user can paste text that you

copied from one application into a text field in any application.

3. Tap and hold into the location that you want to paste. Tap

the existing text with copied text. PASTE @ Replace the word bad with good > PASTE REPLACE. @ Replace the word bad with good >

asdfghijkl asdfghijkl # 2 x co v b n m € # 2 x cv b nm € Paste in the menu that opens to replace Replace the word good with @ good food Good gold qgwer ra y üu i o p a s d f g h j k | # ZzZ x © v bn m € rm. ©

Use the display settings to configure brightness and other screen settings.

1. Swipe from the bottom of the main desktop, tap Settings, and then tap Display ©.

Location . La] Security « . = « . = Display -<__Brightness level — for adjusting the brightness of the screen. + __ Dark theme -— uses black background to help keep battery alive longer on some screens. °__ Night light — tints your screen amber. This makes it easier to look at your screen or read in dim light. + Adaptive brightness — to optimize brightness level for available light + __ Wallpaper - to select wallpaper + Screen timeout — to set up the device's sleep mode after the specified period of inactivity ° _ Auto-rotate screen — for switching the orientation of the screen when user turns the device sideways or upright. Font size - Make the text on screen smaller or larger Display size — Make the items on your screen smaller or larger. Some apps on your screen may change position. Screen saver — to control what happens when the mobile computer is docked and/or sleeping, turn screen saver on Lock screen — io control all notification content Note: For the longest battery life between charges, use the shortest Sleep time.

Chapter 3: Using the Device

3.7 Audio Profile Settings

Use the sound settings to configure how and at what volume the device rings, vibrates or alerts user in other ways when user receive a call, receive a notification or an alarm sound.

3.7.1 Sound Settings

1. Swipe from the bottom of the main desktop, tap Settings, and then tap Sound ©.

2. In the Sound user can select Media volume, Call volume, ring volume, alarm volume and other

sound settings. 635 mo 64 CE @ Search setir < Sound LS Media volume Netork internet 1 M ir movie cat usage and Caiivolume Connected devices & 2 jetooth, Andro 0, NF op & notations Ring & notification volume B “:"" a UT, [a] Battery Alarm volume

Location Phone ringtone

1. Press the volume keys to change the ring volume (On Home screen) or front receiver volume

3.8 Language and Keyboard Settings

Use the Language & keyboard settings to select the language for the text on your device and for configuring On-Screen Keyboard, including words that you have added to its dictionary.

1. Swipe from the bottom of the main desktop, and then tap Settings @ > System ©.

8164104. RI © 02% € System a Languages & input e quages & inpi Gestures © Paaiime æ Mes Adrancod options, Mu « e C] ° Language - to open the language screen, where user can select the language to use for the text on the device.

Chapter 3: Using the Device

3. Click the On-screen keyboard to go to the Android Keyboard Settings (AOSP) page.

84 RO es3 R 0 < Languages & input & € Android Keyboard Settings (AOSP) Ji Languages Languages % uso . quag re Preferences grecs en te bearel Appearance & Layouts Gesture Typing Text correction Advanced + Keyboard & input methods o On-screen Keyboard — shows default Android Keyboard (AOSP). © Physical Keyboard — allows the user to apply physical keyboard settings if connected. + _Appearance & layouts o Theme -to select the theme of layout. o Custom input styles — user can select custom input style, such as QWERTY keyboard. © Enable split keyboard — toggle to activate split keyboard layout. + Text Correction Personal dictionaries Add-on dictionaries Block offensive words — disable suggesting potentially offensive words Auto-correction — spacebar and punctuation automatically correct mistyped words. Show correction suggestions — display suggested words while typing. Personalized suggestions — learn from your communications and typed data to improve suggestions. Suggest contact names — use names from Contacts for suggestions and corrections. Next-word suggestion — use previous word in making suggestion. dvanced Keypress vibration duration Keypress sound volume Key long press delay Emoji for physical keyboard Show app icon

0 © © © © OO Changing the Keyboard Language The current keyboard language is displayed on the Space key and user can switch languages.

1. Tap and hold the space key

2. Without lifting the finger, slide it to the left or right until the language you want to use appears in the

center of the small window above the Space Key.

3. Lift the finger to change the keyboard language.

User can make a phone call by dialing a phone number; touch a number in the contact list, on the web pages or other places.

3.9.1 To Make a Phone Call

1. Please make sure the SIM card is properly installed.

2. Tap Phone icone on the Home screen.

3. Tap the numeric keys on the screen to enter the phone number and then tp© to dial the number

that you have entered. nn | 1. If you enter a wrong number, tap this button to erase digits one by one. To erase the entire number, tap and hold this button.

2. Tap and hold to enter +.

1. Tap the launcher and then tap Contacts #82 .

2. Tapthe Phone icon & at the bottom of the Home screen, and then

3. Select the required contact and then tap it to call.

Chapter 3: Using the Device

3.9.3 Answering or Declining Calls

When user receive a phone call, the incoming call screen opens with the caller ID and any additional information about the caller that you have entered in contacts. « Tap to answer calls. CE Tap to reject calls.

1. Swipe from the bottom of the main desktop, and then PA .

2. Tap Compose new message and enter a mobile phone number in the To field. You can tap to find

3. Tap the composition text box to start entering your message.

ET] 3. Tap this button to open the list of contacts.

4. Tap this button to send a message.

3.10.2 Opening and Responding to Text Messages

If you are working in a message window, message that you receive are display in it. Otherwise, you receive a new message notification and a new message icon appears in the status bar. To reply a message When user tap the new message notification, the message window opens and user can reply the message. To forward a message

1. Tap & hold a message in a message window.

2. Tap Forward message in the menu that opens.

About Phone includes information about user's device. °__ System Update — provides information regarding the local or online update of your devices. e Status — opens the status screen with a list of information about battery, network, signal strength and other details. + Legal Information — lists details about the model number, Android Version, Baseband version etc. this information is useful if user need to work with support team. + __ Model number — show the model's name of the current device. ° Android version — show the current Android operating system version. To access the information about the phone:

1. Swipe from the bottom of the main desktop, tap Settings, tap About Phone

The E500RM9 rugged mobile computer comes with preinstalled APP named Winmate Kiosk Manager. This application lets the device manager to lock the launcher. When the launcher is locked the user can only use one application assigned by the device manager.

4.1 Lock Applications

1. In the main APPS window, select the Kiosk Manager ‘*. Select Kiosk Manager to start your

settings, or go to Password Manager and set your own password for this APP. The default password is “password”.

3. Select Restrict Home then Always. The system will automatically be locked on selected Apps.

4. Click the gear icon on the upper right corner. Then choose Change UI.

5. Input the default password: password

d Authentic: Restrict Home © aus

7. Select applications you want to lock. For example, Camera.

2. The default password is “password”. Enter a new password in New Password field, and then tap

__ password is password). Press Ok.

Hosktanager This à smith lun on Attention Request KioskManager P4 for login (Configur physical keyboard Tap to select language and layout USD debugging connected Tap 10 tu Of USE debugging Manage notifications cuearat

2. Click Kiosk Manager, then Clear and Reset Default Home.

4. Restart the system and you will go back to the normal Launcher.

CLEAR AND RESET DEFAULT HOME

About Restrict Home @ auicistep

1. Open the White List * .

2. Select an application of White List.

56060: us EXXT White List X Search apps You car h ON/OFF and click "Save and Run' to abe/Disable pl ation © = © © © Xuxn Es son Gé Ge (une ESS = e à 8 Ê x @r- ol Es Or K Non-Frameork LES um € + D Play Store nm B., SM Tookit Save and Run

3. Enter the password. The password default value is “password”.

2. Click Save and Run.

EEXITEE CN] EXITEE CE

{ White List (&) on & White List (8) on You can switch ON/OFF and click "Save and Run' to You can switch ON/OFF and click "Save and Run’ to Enable/Disable Application. nable/Disable Application: K roxk Manager mu X sos manager on Kree Ka Pre = D Prey Store mu D sue __ @ sac mm À _ D, SIM Tookit D, SM Tookit Save and Run Save and Run

Chapter 5: Networks and Wireless Devices

This chapter explains how to connect to network and peripheral devices.

5.1 Connecting to Mobile Networks

When users install a SIM card from service provider to the E500RMS, the device is configured to use the provider’s networks for voice calls and for transmitting data. Different locations may have different mobile networks available. User may need to configure E500RM9 to use certain networks. Note: E The E500RMS9 supports dual SIM cards. To obtain faster networks configure the phone to 4G/LTE. To extend the life of battery user can use 2G network.

1. Swipe from the bottom of the main desktop, tap Settings &.

2. Tap Network & Internet, and then tap Mobile networks.

3. Tap Mobile Data to check the network connection.

Important: Do not change the parameters of the access point to prevent inability to access network sources.

5.2 Connecting to WLAN Networks

5.2.1 Turning on WLAN and Connecting to WLAN Networks

1. Swipe from the bottom of the main desktop, tap Settings &.

2. Tap Network & Internet and then toggle the on/off switch on the top-right hand side to turn on the

3. Tap Wi-Fi. The device scans for available WLAN networks and displays the list of it. Secured

networks are indicated with a lock icon. If the tablet finds a network that you have connected previously, it connects to it automatically. 835 CE Ro on CA] < Network &internet Q € WiFi ns à F me PS Netvork & intemet F Natconnected e NVRAM WARNING: Err = Ox10 Envie 2 E Aops& notations RD Oniy-PM Airplane mode WINWIFI winmate-iot QD: @ foirotéteiein init dre Displey " ata Sa JPN. Private DN our [=] Storage

4. Tap a network to connect to it:

e If the network is open, you are prompted to confirm that you want to connect it by tapping Connect. °__lfthe network is secured, users are prompted to enter a password or other credentials.

5. To check the details about the speed, security, address, and related settings, tap the WLAN

name in the WLAN settings screen.

5.2.2 Adding WLAN Network

1. Turn on WLAN, in the WLAN settings screen, tap + Add network (at the bottom of the list of

discovered networks). es mo #5 mo sœ mo @ Seorch setir € Network& internet Q € WiFi a 7 wa Netork & intemet F Not connected e mobil, dtausoge and hot 9 WAP3.5G E] onnected devices © wrosts Ë] D : en Alrplane mode S _ ideo-r917 É] E As & natications Mobile plan ' ‘ S winmateiot 56 E] atter D Hotspot&tethering Le] Battery ® _ ACI300(19).56 ê Display o Candacetonlal à pape sleep fr NETGEAR79-SG Sourd E Storage winmate-asus.56 ê Add network La G >» + + WiFi preferences D Locston ee La ET « 0 CI] « 0 CI] « Q C]

2. Input the SSID (name) of the network, if the network is secured, tap the security menu and then

tap the type of security deployed on the network.

3. Enter any required security credentials.

92 M 0 < Addnetwork Enter he SD " None - Agranced aptions ÿ canceL

Chapter 5: Networks and Wireless Devices

5.3 Connecting to BT Devices

5.3.1 Turning BT On or Off

1. Swipe from the bottom of the main desktop, tap Settings ©.

2. Tap Connected Devices.

3. Toggle the on/off switch on the top-right hand side to turn on the BT.

835 M a sw ma < Bluetooth on e B "7" Comeciec devices + Pairnew device CEE D Battery Device name anéroid Biuecrod Display [o)] Sound

5.3.2 Connecting the BT Device

2. Tap Connected Devices.

3. Tap Pair new device. The system will automatically scan and display the IDs of all available BT

4. Select the device to be paired.

5.3.3 Disconnecting BT Device

1. Tapthe device in the BT settings screen.

2. Tap FORGET to disconnect.

5.4 Connecting to Computer via USB

User can connect the mobile computer to a computer with USB cable to transfer file. To allow device connection to PC: Click Setting > Accessibility > enable Connect to PC. Important: When connecting your mobile computer to a computer and inserting its USB storage or SD card, user must follow the computer's instructions for connecting and disconnecting USB device, to avoid damaging or corrupting files. Notice that the E500RM9 mobile computer cannot be charged via USB.

5.4.1 USB Computer Connection

1. Enter setting menu, and enter select Accessibility, and then activate Connect to PC.

2. Connect device to the computer via USB connector.

Chapter 5: Networks and Wireless Devices

3. Inthe notifications area USB connected sign will appear.

4. Pull down the notification area to open notification panel.

508 sœ @ mo < USB Preferences a mi 0" G © © Notiftions usB @ an sem » GO Connected device © risdaice © re tanster © USB tethering © moi O rm © No data transier

5. Tapthe USB connection notification to choose the type of USB connection.

< File Transfer — let user transfers files between computer and tablet. °< _PTP- let users transfer photos or media files if MTP is not supported. ° MIDI - let users use device as MIDI. + _No data transfer- disable data transfer.

5.4.2 USB Debugging Settings

To open and close debugging tools permit on a computer to communicate with the device via USB Connection.

1. Connect mobile computer to the computer via USB cable.

2. Swipe from the bottom of the main desktop, tap Settings, tap About phone.

3. Tap Build number.

5” Rugged Mobile Computer E500RM9 User Manual CT Ron sn ® mo paper sleep font aire à doute a Sound Volume, vivaton, Do Not Distu IMEI (sim slot 2) Storage Android version 16% used 53.73 GB free à Privacy IP address Location Wi-Fi MAC address On -3 apps have access ol: To vi choose seed nettonk Security Device Wi-Fi MAC address Screen ook 0872182016 Account Bluetooth address No accounts ae 0700460000: Accessibility. LAN MAC address Google Uptime Series & references 4057 System Custom build version B :::* Build number £500RM ES00RM9MB100.STD.TRUVÉT.RV220905 « e CI] « Q C] s12 © RO 20 R 0 < Abouttablet & < Abouttablet a IMEX (im slot 2) IMEX (im slot 2) Android version Android version IP address IP address Unavalabk Unavailb WiFi MAC address WIFI MAC address Device Wi-Fi MAC address Device Wi-Fi MAC address 18acte 1acie Bluetooth address Bluetooth address 60-00 4600-00-01 06:00.460000 LAN MAC address LAN MAC address Uptime Uptime atar ais Custom build version Custom build version ps-mp-t0. mpieV8.187 ps-mp-r.mpA-VB.187 ‘ou are now 2 steps away from being a devcloper Build nur … You are now a devclopet « e Ci] « e Ci]

4. Pull down the screen to open notification panel. Tap USB debugging connected.

5. In the Developer options user can choose the action to perform.

Chapter 5: Networks and Wireless Devices

s13 © no € Developer options a Motors US8 debugaing e @ anéroësysem US8 debugging connected ap to tu of USE debugging Revoke USB debugging authorizations Wireless debugging Disable adb authorzation timeout de automate reve aoriation Manage Bug report shorteut Select mock location app Force full GNSS measurements no Au CyEEng Enable view attribute inspection Important: Carefully follow your computer's instructions to un-mount the USB storage or SD card. Disconnect USB device not properly can cause a loss of important data or information.

5” Rugged Mobile Computer E500RM9 User Manual

Chapter 6: Using Camera

This chapter explains how to use camera to capture photos and videos.

6.1 Capturing Photos or Video

Winmate® E500RMA is equipped with an 13MP Camera on the rear side and an 8 MP Camera on the front side, which user can use to capture photos or video.

6.1.1 Opening Camera

1. Tap the launcher and then tap Camera &. Camera opens in Portrait mode, ready to take a picture

or shoot a video. Important: Make sure the protective lens cover is clean before taking pictures. A lens covered with smudges from fingers can cause blurry pictures.

6.1.2 Taking Pictures

1. Adjust the exposure, flash, and other necessary settings or leave it automatic.

2. Tapthe Shutter icon .

3. The camera brings the image into focus, when the image is in focus, the focus indicators in each

corner will turn green and ready to capture.

4. Tap Q. then EL change camera settings.

6.1.3 Switching Between Front and Rear Cameras

1. Tap the On Screen Select Camera icon to switch between the rear camera and the front

2. The preview switches to show the scene viewed from the camera you selected.

Note: Not all features (such as flash) are available for the front camera.

Chapter 6: Using Camera

6.1.4 Viewing pictures

1. After taking a photo, a thumbnail of the picture is shown on the corner of the capture screen. Tap

the thumbnail to view it.

2. Tap the onscreen button:

to share a photo. s| to delete a photo. E2 to edit the photo to view other photos and videos in the gallery.

3. Swipe right or left to view more photos.

6.1.5 Shooting Videos

Point the lens to record the scene where you want to start.

2. Tap [em] to start recording video.

3. The countdown time remaining to shoot is located on the upper left; when the time left is less than a

minute, the countdown turns red.

4. Tapthe [e« icon again to stop shooting.

1. Tap the launcher and then tap Gallery

2. Tap a folder to view the pictures or video inside in full screen mode.

3. Flick the pictures left or right to view the previous or next picture.

5” Rugged Mobile Computer E500RM9 User Manual

Chapter 7: Battery Warm Swap (Optional)

Battery warm swap is an optional feature of E5OORM9 and may not be present in your device. Please check your device's specifications or contact our sales representative for more information. To perform the battery warm swap: . The Warm Swap Battery function takes 2 minutes after booting up. Long-press the Power Button to call out the menu. Go back to the previous page, and a "hotswap is not ready" screen will appear, saying it will take a few seconds. After “Hotswap is ready” appears, long-press the Power Button to call out the menu. In the opened menu on the main desktop right side, click Swap battery Ô . DO NOT remove the battery until hotswap mode is ready. When the dialog box disappears and the power LED red light flashes, you can change the battery. Follow the procedure described in section 2.4.1 Inserting Battery Pack of this User Guide to remove/ install the battery. Note: Every time the device is restarted, please wait for at least 2 minutes before activating the warm swap function.

Chapter 8: Capturing Data

This chapter explains how to use NFC, Barcode reader with Winmate® Data Collection application, smartcard reader, and fingerprint scanner on the E500RMS9. - Note: = NEC, Barcode reader, fingerprint scanner, and smart card reader are optional features. lt might not be available on your device.

8.1 Using NFC (Optional)

NFC is located on the bottom of the front panel of the device. Notice that NFC reader is either one with optional fingerprint reader. °0 TT coe û 200 j To enable NFC:

1. Go to Settings > Connected device > Connection preferences > NFC.

1D/2D Barcode Reader is an optional feature for Winmate® L fl E500RM9 and may not be present in your device. Barcode Reader 0-0 ÿ (el is located on the top side of the Rugged Mobile Computer. Barcode Reader

8.2.1 Turn On and Off Barcode Reader

The E500RM9 with Barcode Reader comes with pre-installed software Winmate Data Collection (WDC) that allows users to turn on the readers and set up the button to trigger the scan function.

1. Swipe from the bottom of the main desktop, tap Data Capture (WDC) & .

2. Tap Barcode Setting(s) EI.

3. Once the user entered the WDC application, the device will automatically turn on the Barcode

Reader. Turn off the Barcode Reader by tapping Barcode Power Status: ON.

Chapter 8: Capturing Data

1. Inthe WDC application, tap Barcode Settings, then tap Barcode Preference.

2. Change the symbologies of the barcode:

+ __1D Symbologies 2D Symbologies Imager Options User Preference Disable all symbologies

1. Inthe WDC application,tap Barcode Setting, than tap Prefix / Suffix.

2. Enter special characters at the beginning (prefix) or end (suffix) of the scanned barcodes.

3. Tap Set to add into the data.

For Example naaanbbb\n=nasanbbbtenter

5” Rugged Mobile Computer E500RM9 User Manual The output will show the command that you entered in the prefix or the suffix; For example, if user enters “\n” in the prefix text, the output of the barcode reader will appear on the next line of the page. And if the user enters “\n” in the suffix, the output of the barcode reader will show the barcode and change to the start of the next line for the user. Same with the command “\t” and “\b”.

8.2.4 Change the Barcode Reader Scan Type

1. Inthe WDC application, tap Barcode Settings , then Trigger Settings.

2. Select the Scan Type or select read time of the Barcode Reader.

° Auto Scan - Barcode Reader starts auto-scanning once the user leaves the WDC application. + Multiple Scan —After pressing the trigger button Barcode Reader starts continuously scanning and reading multiple codes within the time duration selected in Read time option. + Auto Detect Scan - Barcode Reader keeps auto-scanning while the device is being moved. + __Continuing Scan or Single Scan (default) — After pressing the trigger button Barcode Reader can only read a single code within time duration selected in Read time option. - Note: pu The options showed will be different depending on the version of Barcode Reader or Android operating system.

8.2.5 Change the WDC Setting or Reset to Default

1. Inthe WDC application, tap Settings.

2. Select the options to change the setting of the application.

3. Or, reset to the default setting by tap Reset setting.

GERS Tear off protective film from the barcode. Open Search applications or any other text edit utilities. Press the function button to trigger the barcode. Aim the barcode. Ensure the entire barcode is within the rectangular area formed by the brackets in the laser

Chapter 8: Capturing Data

framing. Scan the following barcode to check if your reader is working properly. Results will be displayed in the selected utilities.

8.2.7 Scanning Tips and Considerations

NMATE TEST Scanning device will decode perfectly over a certain working range, there are minimum and maximum distance from the barcode. To specify the appropriate working range per barcode type is through a table as follows. Symbology Code 39 EAN / UPS 100% DataMaitrix PDF417

Scanning angle is important for promoting quick decodes. Scanning Angle Framing Angle Horizontal 34.4° Vertical Horizontal Vertical

Smart Card Reader is located on the bottom side of the E500RM9. Smart Card Reader 0000000000 Je DO — 5.

8.3.1 Use Smart Card Reader

1. Enter Settings menu, select Accessibility, and then deactivate the Connect to PC.

eme 'oa: RO 907 mi 9 Lis ED ose se tone < Accessibility a G : Ô come E :* Large mouse pointer Remove animations Pivacy a nn ue G a accounts Auto-rotate screen No accounts add Connect to PC mecs : Semen read, spi reaction Touch & hold delay G :* Sens rfeen Time to take action (Accessbliytimeout) System Vibration & haptie strength 9 Of, rotation On,touch On E ::::* « 0 CI] « 0 CI]

2. Launch the Smart Card APP, select List Reader, and then press open.

3. Insert the Smart Card (IC face to rear) then select “Set Power” and select power on. Press Get

ATR to see the information written on the card. System navigation SmartCardApp SmartCardApp List Reader List Reader us/usb/001/008 SetPower getATR Send APDU A0A40000023F00 1A0A40000023F00 If reader information is not available, please go back to Step 1 then check and uncheck Connect to PC again.

Chapter 8: Capturing Data

8.3.2 Smart Card Reader SDK

You can download Smart Card Reader SDK from Winmate Download Center. For more details on Winmate's SDK refer to Appendix B.

8.4 Using Fingerprint Scanner (Optional)

Fingerprint Scanner is an optional feature for E500RM9 Rugged Mobile Computer and may not be present in your device. Fingerprint Scanner is located on the top rear side of the E500RM9. © Ô E Fingerprint Scanner 0= © ok

8.5 Docking Connector Pin Definition

The E500RM9 mobile computer supports one 8-pin docking connector at the bottom side. The pin definition is listed as the following table. LPinno. | Signal | Pinno. Signal e. [8] D Detect Power Power USB +

To install hand strap: Place the device face-down on a flat surface. Attach the hand strap plate to the upper retaining bar. Insert another side of the hand strap to the under bar. Place your hand under the hand strap to adjust the fit. Then told the hand strap over and press down firmly to attach the hooks and loops, as shown at the illustration. swn =

Appendix Appendix Appendix A: Basic Troubleshooting CE VE The removable battery is not charging. Nothing the screen. appears on The screen suddenly turns blank and the power indicator goes off. Wireless LAN signal quality is poor. 1 cannot connect to another wireless LAN device. 1 cannot connect to another device with BT. The GPS application cannot find my location. No sound is produced. 1 cannot project the mobile computer display to another monitor. Make sure the AC adapter is properly connected, and that the removable battery is properly inserted. The mobile computer may be in sleep mode. Press the power button to wake up the display. The brightness level may be too low. Increase brightness. Make sure the AC adapter is properly connected. If running on battery power, the battery may be depleted, charge the battery. Make sure that LED Indicator shows red. The mobile computer may be out of range. Move the device closer to the access point or another wireless LAN device associated with it. Check if your surroundings have interferences, such as microwave ovens, cordless phones. Move the device away from objects causing interference. Make sure that wireless LAN feature is powered on. Make sure that the SSID setting is the same for every wireless LAN device in the network. Restart the mobile computer. Make sure the IP address or subnet mask setting is correct. Make sure that both devices have BT powered on (For the Mobile computer, check Settings to check if BT is powered on). Make sure that the distance between the two devices is within 10 meters and there are no walls or large obstructions between the devices. Make sure the both devices are powered on and configured to be discoverable. Make sure that both devices are compatible. Make sure that GPS is turned on in Settings. Make sure that GPS receiver and the location sensor are enabled in Control Panel. The mobile computer may be out of coverage area. Move your device outdoors or closer to a window. Check if your surroundings have interferences, such as microwave ovens, cordless phones. Move the device away from objects causing interference. Adjust volume of the mobile computer by pressing on the volume rocker. If using an external audio device, make sure that the cable is properly connected. Make sure the VGA driver is installed. Make sure the output setting selected is correct.

5” Rugged Mobile Computer E500RM9 User Manual RC AE NE Barcode scanner does not + Make sure the Barcode scanner device is detected, please emit laser beam and does not open WDC application and check Data Capture “About”. seem to work. + If the device is not detected in WDC application under Data Capture “About”, please press Reset Setting in Data Capture. Barcode Scanner emits laser Adjust the distance between barcode scanner of the device and beam but does not read the barcode being scanned. barcode presented to it. + Make sure the barcode code type is enabled in the mobile computer. To enable/disable a specific barcode code type, go through the “Barcode Scanner Configuration” section. Battery leaking or swollen ° The lithium battery used in this mobile computer may swell after being charged/ discharged many times, but there is no problem regarding safety. ° Continued use in such a state may result in the battery getting jammed, so please stop using the battery, and purchase a new one. Appendix B: Software Development Kit Winmate® provides the following drivers and Software Development Kit (SDK) for E500RM9. [item | File Type 1 E500RM9 Drivers Android Debug Bridge (ADB) Driver / USB Driver E500RM9 Flash Tool Flash Tool Development kit for WDC, including Barcode Reader and General SDK (WDC) Fingerprint Scanner 4 Smart Card Reader SDK SOON Smart Card Reader SDK - Android Development Download SDK from Winmate Download Center. Winmate Download Center: https://www.winmate.com > Support > Download Center

GNSS WWAN Sensors RFID Smart Card Reader Fingerprint Scanner Front Camera Rear Camera Dimensions Weight USB Port SIM Card Slot SD Card Slot Audio Docking Connector Indicator Buttons Battery Power Rating Adapter Operating temp E500RM9 5 inches 1280 x 720 500 nits 800:1 80/80/80/80 Projected Capacitive Multi-Touch Optical Bonding for Sunlight Viewability ARM A73 x 4 (2.0 GHz) + A53 x 4 (2.0 GHz) 4GB 64 GB Android 11.0 Support Support GPS / AGPS AG/LTE (Optional) Ambient Light Sensor, E-Compass, Gyro, Acceleration Sensors NFC (Read / Write, Peer to Peer mode) (Optional) 1S07816 Part 1.2.3 Smart card reader (Optional) Fingerprint Reader (Optional) 8 MP Front Camera 13 MP Rear Camera with auto-focus and LED light

5” Rugged Mobile Computer E500RM9 User Manual Model Name E500RM9 Operating humidity 10% to 95% RH, Non condensing Shock MIL-STD 810H Method 516.6 Procedure | Vibration MIL-STD 810H Method 514.8 Procedure | Drop MIL-STD 810H Method 516.8 4 ft Security SOTI MobiControl Compliance Data Capture Barcode scanner 1D/2D Barcode reader (Optional) NOTE:

1. Accessories and Integrated Options may vary depending on your configuration. The product shown in this document is a

standard model. For diagrams that contain customized or optional 1/O, please contact the Winmate Sales Team for more information.

2. All specifications are subject to change without prior notice.

Appendix D: OS Image Update Winmate provide OS Image update tool. Please contact our sales representative to receive the latest OS image available for your device. Appendix E: OTA Update Guide You can use online OTA Update tool to update firmware version. Important Battery capacity must not be lower than 30% during update. To update OTA:

3. Check I agree to update and click UPDATE.

OTR fimmvrare update APS WDGETS Auto-check Update Check period Version update