Q Revo - Robot vacuum ROBOROCK - Free user manual and instructions

USER MANUAL Q Revo ROBOROCK

Roborock Q Revo Robotic Vacuum Cleaner User Manual Read this user manual with diagrams carefully before using this product and store it properly for future reference.

Safety Information Battery and Charging International Symbols Explanation FCC/IC Statement Product Overview Installation Connecting to the App Instructions for Use Routine Maintenance Basic Parameters Environmental Protection Description Common Issues

Safety Information WARNING + For use only with roborock EWFD11LRR or EWFD12LRR charger. + Place the cords from other appliances out of the area to be cleaned + Do not operate the vacuum in a room where an infant or child is sleeping + Do not operate the vacuum in an area where there are lit candlles or fragile objects on the floor to be cleaned + Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into. + Do not allow children to sit on the vacuum. + Do not carry the robot using vertical bumper, top cover or bumper. Do not move the dock by lifting dock base, water tank handles or dust container cover. + Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air. + The product must be switched off and the plug must be removed from the socket outlet when not in use, before cleaning or maintaining the product. + This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision. + Do not dismantle, repair or modify the battery or charging dock + Ifthe dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.

Safety Information Battery and Charging + To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. Ifthe plug does not fit fully in the outlet, reverse the plug. fit still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way. + Keep the charging dock away from heat (such as radiators) + Do not wipe the charging contacts with wet cloth or wet hands. + Turn the robot off and use original packaging for shipment. + If placing the robot into storage, charge it fully and turn it off before placing it in a cool dry place. Recharge it at least every three months to prevent the battery over discharging + Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F) or there is any liquid or sticky substance on the floor. International Symbols Explanation — - ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)] = - DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)]

FCC/IC Statement Compliance Information Product Name Robotic Vacuum Cleaner with Charging Dock Product Model Robotic Vacuum Cleaner Model: QXOPEA Empty Wash Fill Dock: EWFDT1LRR, EWFD12LRR Compliance Statement This device complies with Part 15 ofthe FCC Rules. Operation is subject to the following two conditions (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada licence-exempt RSS(s). Operation is subject to the following two conditions (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device Correspondence of the responsible party in USA Company Roborock Technology Co. Address ROOM 1227, 12TH FLOOR, 1000 N. WEST STREET, WILMINGTON, DE 19801 Email support@roborock.com

© Product Overview @ Robot (Top View) (D -Power/Clean + Press and hold to turn the robot on or off + Press to start cleaning Power Indicator + White: Battery level = 20% + Red: Battery level < 20% + Pulsing: Charging or starting up + Flashing red: Error © —Dock + Press to return to dock/start emptying + Press and hold to start spot cleaning/ wash mop Note: Press any button to stop the robot during cleaning or docking A1-1—Dock Locator A1-2—Reactive Tech Obstacle Avoidance Sensor Robot (Bottom View) A2-1—Wall Sensor A2-2—Omnidirectional Wheel A2-3—Carpet Sensor A2-5—Main Wheel A2-6—Main Brush A2-7—Main Brush Cover Latches A2-8—Mop Cloths A2-9—CIiff Sensors Robot (Upper Cover Open) A3-1—Vertical Bumper A3-2—LiDAR Sensor A3-3—WiFi Indicator + Off WiFi disabled + Flashing slow. Waiting for connection + Flashing quickÿ: Connecting + Steady: WiFi connected A3-4—Reset Button A3-5—Dustbin A3-6—Charging Contacts A3-7—Mop Wash Sensor A3-8—Positioning Button A3-9—Self-Filling Port A3-10—Automatic Lift and Rotate Mop Modules A3-11—Air Outlet A3-12—Bumper @ Mop Cloth Mount A4-1—Hook and Loop Pads A4-2—Mop Axle Note: Secure the mop claths in place. Mop Cloth Dustbin A6-1—Dustbin Latch A6-2—Suction Inlet A6-3—Washable Filter A6-4—Air Inlet

Dock Base Power Cable Disposable Dust Bag Dock —Water Tank Handle Water Tank Latch —Dirty Water Tank Dust Container Cover —Charging Contacts —Self-Filling Port —Suction Inlet — Clean Water Tank Status Indicator Light + Pulsing: Emptying/Mop washing + Red: Dock error + Light off: Pawered Off/Charging A10-10—Water Outlet A10-11—Air Outlet A10-12—Dock Base A10-13—Filter A10-14—Dust Bag Slot A10-15—Dock Location Beacon A10-16—Water Level Float A10-17—Cleaning Tank Filter A10-18—Cleaning Tank Power Cable Storage A11-1—Cable Outlets A11-2—Power Port A11-3—Cable Storage Slot

@installation @ Important Information B1-1—Tidy cables, hard or sharp objects {such as nails and glass), and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot. B1-2—When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage Note: Wen using the robot for the first time, follows it throughout is whole cleaning route and watch far potential problems. The robat vel be able to dean by sein future uses. @ Assembly 82-1—Place the dock on a hard and flat floor. Atrach the base by pressing down both sides ofthe base firmly, and then pressing the connecting part in the middle until you hear a click. Note: Wen moving the dock, secure the water tanks 10 prevent from faling of. 82-2—Connect the power cable to the back ofthe dock, and keep the excess cable inside the storage slot Note: Power cable can ext at either side. 82-3—Install the mop axes into the robot in place until you hear a‘click® B2-4—Click Place the Dock Place the dock on a hard and lat floor (wood/ tile/concrete etc.) flat against a wall. Keep atleast 1 m (33 f) of clearance in front and above. Make sure the location has good WiFi for a better experience with the mobile app, andthen plug in 83-1—More than 1m (3.3 #) Notes: + IFthe power cable hangs vertical to the ground, may be caught by the robot, causing the dock to be moved or disconnected. + The dock status indicator igh is on when the dackis powered on, and offhen the robot is charging. + The dock status indicator light turn redliflan error oceurs. Place the dock on a fiat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air. + Placing the dock on a soft surface (carpet/mat) may cause the dock to tk over and cause problems docking and departing + Keep the dock may from direct sunlight or anything that may block the dock location beacon, otherise, the robot may fall to return to the dock + Do not use the dack without clean water tank, dirty water tank, dust container cover, disposable dust bag, er cleaning tank. + Maitainthe dock according to the maintenanceinstructions. De nat clean the dock with a wet cloth ar tissue. + All docks are subject to water-based tests before leaving the factory. I is normal that a small amount of water remains in the waterway of the dock.

‘@ Power on and charge the robot Press and hold the () button to power on the robot. Wait until the power light is steady, and then place the robot on the dock to charge. The robot is equipped wäith a built-in high-performance lithium ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use. 84-1—Dock Status Indicator Light turns off, Robot Power Indicator pulsing Charging Note: The robot may not be turned an when the battery is lo In this case, connect the robot to the dock. Connecting to the App This robot supports both Roborock and Mi Home apps. Choose the one that best meets your needs. © Download App Option 1: Search for “Robarock’ in the App Store or Google Play ar scan the QR code to download and install the app.

Option 2: Search for “Mi Home’ in the App Store ar Google Play or scan the QR code to download and install the app. @ Reset WiFi

1. Open the top cover and find the WiFi

2. Press and hold the () and O buttons until

you hear the “Resetting WiFi” voice alert. The reset is complete when the WiFi indicator flashes slowiy, The robot will then wait for a connection Note: you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as à new device. © Add Device Open the Roborock or Mi Home App, tap "+" and add the device as instructed in the app. Notes: + The actual process may vary due to ongaing app upéates. Flow tn inarucions prosded int 2pp.

• On 24 GHz WARS supported 2 ûe robot wait more on 30 minutes for a connection Wifi vil Be automaicaly disabled. you ant to reconneci,rese the Wii belore proceeding @instructions for Use On/off Press and hold the () button to turn on the robot. The power indicator wil turn on and the robot will enter standby mode. Press and hold the () button to turn off the robot and complete the cleaning cycle. Note: The robot cannot be turned off when is being charged @filling the Water Tank Remove and open the clean water tank and filLthe tank with water. Close the lid, lack the latch, and fit the tank back in place. Notes: + To prevent corrosion or damage, only use the Roborock branded floor cleaner in the water tank + De not add 100 much cleaning fuid to prevent the robot fram working impraperiy due to sipping + To avoid water tank deformation, do not place hot water in the tank < fwater marks remain en the water tank vipe them clean before reistalation @ Starting Cleaning Press the (D button to start cleaning. The robot wil| plan its cleaning route according toits scan of the room. It splits a room into zones, first drawss out zone edges, and then fils the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house:

C2-1—Zone 1 - Cleaned C2-2—Zone 2 - Cleaned C2:3-—Zone 3 - In Progress C2-4—Zone 4 - Next Zone Notes: + To allowthe robot to automatically vacuum and return to the dock, start the robot from the dack. Do not move the dack during cleaning + Cleaning cannot start Ifthe battery level is too lan. Alow the robot ta charge before starting the cleanup. + If cleaning is completed in less than 10 minutes, the area will be ceaned twice. + fthe battery runs low during the cleaning cycle, the robot will automatically return to the dock. After charging the robot will resume where le of. + The robot willretract mop cloth mount when cleaning the carpet. You can alsa set the carpet as a no-g0 zone in the app to avoid it + Before starting each mopping task make sure that the mop cloths have been proper) installed. Spot Cleaning Press and hold the Q button to start spot cleaning in pause mode Cleaning range: The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself Note: After spot cleaning, the robot wi automatically return ta the starting paint and enter Standby mode. Pause When the robot is running, press any button to pause it, press the () button to resume cleaning, press the O button to send it back to the dock. Note: Placing a paused robot on the dock manual will end the current cleanup.

Sleep Ifthe robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds. Press any button to wake the robot up. Notes: + The robot wi not go to sleep when it is charging. + The robot wil automatically shut don left in sleep mode for more than 12 hours. DND Mode The defauit Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period. When DND is on, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice prompts will lower. Mop Washing During cleaning, the robot automatically determines wnen it should return to the dack for mop washing and water tank refilling to maximize its mopping performance. During cleaning, tap Dock button in the app to send robot back for map washing. When the robot is charging, press and hold the © button on the robot or tap Wash button in the app to manual} start washing. Press any button to Stop washing, Note: Ta allow the robot to wash the mop automatically, start the robot fram the dock and do nat move the dock during cleaning Emptying Auto-emptying will automatically begin when the robot returns to the dock after cleaning To manually start emptying, press © button on the dacked rabat ar tap Empty button in the app. Press any button to stop emptying, Notes: + When auto-emphying has been left unused for a long period, empty the dustbin manual and make sure he air inlet clear for optimal empting performance. + Auto emptying can be disabled through the app. + void frequent manual emptying, Drying Drying starts automatically after map washing or after cleaning are completed To manually start or stopping drying, tap the Drying button in the app. Notes: + Drying duration can be modified in the app. + Auto drying can be disabled through the app. Charging After cleaning, the robot will automatically return to the dock to charge. In Pause mode, press the © button to send the robot back to the dock. The power indicator will pulse as the robot charges. Note: Ifthe robot fall to find the dock, it wi automatical}y return ta its starting location. Place the rabot on the dock manual to recharge. System Reset Ifthe robot does not respond when a button is pressed or cannot be turned off, reset the system. Press the Reset button, and the robot will reset automatically. Note: Alter resetting the system, scheduled cleaning, WiFi, etc. will be restored to factory settings. Restoring Factory Settings Ifthe robot does not function proper after à system reset, switch it on. Press and hold the O button and at the same time, press the Reset button until you hear the “Restoring factory settings’ voice prompt. The robot will then be restored to factory settings. Robot Error The power indicator of the robot will flash red and a voice alert will sound. Follow the voice prompts and instructions in the app for troubleshaoting, Notes: + The rebot wil go to sleep autamatical le in a malunctioning state for aver 10 minutes. + Placing à malfunctioning robot on the dock manual will end the current ceanup Dock Error The dock status indicator light will be steady red. Follow the voice prompts and instructions in the app for troubleshooting,

© Routine Maintenance © Main Brush + Clean every 2 weeks and replace every 6-12 months D1-1—Main Brush Cover D1-4—Main Brush Caps D1-5—Main Brush Bearing D1-6—Turn over the robot and press the latches to remove the main brush cover. D1-7—Pull out the main brush and remove the main brush bearing. Rotate the main brush caps in the indicated unlock direction to remove the caps, and remove any entangled hair or dirt at both ends of the main brush —Reinstall the main brush —Reinstall the main brush cover. Make sure that the four teeth are fully seated in the slot, and then press on the main brush cover to lock it. Notes:

• Main brush should be wiped dom vith et cloth and left to dry anay from direct sunlight + Do notuse corrosve cleaning fluids or dsinfectants to clean the main brush. @ Side Brush + Cican monthiy and replace every 36 months Unscrew the side brush screw. Remove and clean the side brush. Reinstal the brush and tighten the screw Omni + Clean as required rectional Wheel D3-1—Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel Note: The omnidirectionaliheel bracket cannot be removed D3-2—Rinse the wheel and the axle with water to remove any hair and dirt. Dry and reattach the wheel, pressing it firmly in place. Main Wheel + Clean monthly Clean the main wheel with a soft, dry cloth. Dustbin + Clean as required DS-1—Open the top cover of the robot and press the dustbin latch to take out the dustbin D5-2—Open the washable filer and empty the dustbin DS-3—Fill the dustbin with clean water and reinstall the washable filer. Gently shake the dustbin, and then pour out the dirty water. Note: To prevent blockage, only use clean water without any cleaning liquid DS-4—Leave the dustbin and the washable filer to dry. @ Washable Filter + Clean every no weeks and replace the filer every 612 months D6-1—Remove the filter. D6-2—Rinse the filter repeatedly and tap it to remove as much dirt as possible Note:Do not touch the surface of tn fier with your hands, rush, or hard objects 19 avoid potential damage. D6-3—Allow 24 hours for the filter to dry thoroughly and reinstall it. @ Mop Cloths + Cican after each use and replace every 1.3 months D7-1—Remove the mop cloth from the mop cloth mount. Clean the mop cloth and air-dry it Note: A dirty map coth il affectthe cleaning performance. Cleantbefore use. D7-2—Stick the mop cloth on the mount in position and firmly. @ Robot Sensors + Ciean month Use a soft, dry cloth to wipe and clean all sensors, including; D8-1—Dock Locator D8-2—Reactive Tech Obstacle Avoidance Sensor D8-3—Wall Sensor D8-4—Mop Wash Sensor D8-5—The Carpet Sensor D8-6—Four Cliff Sensors

© Moving Dock Lift up and move the dock. Do not move the dock by lifting dock base, water tank handles or dust container cover directly to prevent the dock from falling off. @ Dirty Water Tank + Clean as required Open the dirty water tank lid and pour out the dirty water. Fill the tank with clean water, close the lid, and shake. Pour out the dirty water. Close the lid and then re-install @ Charging Contact Areas + Clean monthly Use a soft dry cloth to wipe the charging contacts on the robot and the dock. @ Replacing Disposable Dust Bag + Replace as required D12-1—Remove the dust container cover. D12-2—Remove the disposable dust bag in the direction of the arrow and discard it. Notes: The dust bag handle seals the bag on removal to prevent leakage. + Always install a dust bag before clesing the dust container cover to avoid auto-emptying without the bag. You can alsa disable auto-emphying in the app. D12-3—Clean around the fier with a dry cloth. Install a new disposable dust bag in place along the slot and unfold the dust bag to maximize emptying performance D12-4—Close the cover ofthe dust container and make sure itis securely sealed. + Clean as required D13-1—Remove the cleaning tank. D13-2—Rinse the cleaning tank and the filter with water. D13-3—Reinstall the cleaning tank. Basic Parameters Robot Model QXOPEA 14,4 V/5200 mAh Battery lithium-ion battery Rated Input 20VDC1.5A Charging Time Approx. 4 hours Note: The serial number is on à sticker on the underside ofthe robot. Empty Wash Fill Dock Model Rated Input Voltage Rated Frequency Rated Input (Dust Collection) Rated Input {Non-Dust Collection) Rated Output Battery EWFDTILRR or EWFDT2LRR 120V- 60Hz 7.5A

Environmental Protection Description Removing the battery + The folloning information apples ani when disposin le br and hou not Le lolo or day Lo 2 perations The chemical substances contained in the builtin lithium-ion battery of this product can cause environmental pollution. Before disposing of this product, remove the battery. The battery should then be properly recycled either through local authorities or by providing the batteries to a battery recycling facility. Hour to remove the battery:

1. Operate the robot without connecting to

the dock until i runs out of battery.

2. Turn offthe robot.

3. Unscrew the battery cover.

4. Remove the battery cover.

5. Press the latch to pull out the battery

connector and remove the battery. Notes: + Before removing the battery, make sure its full drained and the robot is disconnected from the dock. + Remove the entire battery pack Avoid damaging the battery pack casing to avoid short-circuits or leakage of hazardous substances. In the event of accidental contact with battery fluid, rinse tharoughly with water and seek immediate medical care.

Common Issues Problem Solution Unable to power on + The battery level is low. Put the robot on the charging dock and charge it before use + The battery temperature is too low or too high. Only use the robot within the range of 4-40°C (39-104°F) Unable to charge. + Check the power indicatar light turns an and both ends of the power cabel are properly connected + f contact is poor, clean the contact areas an the charging dock and the robot. Slow charging. + When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life + The charging contacts may be dirty. Wipe them with à dry cloth. Unable to dock. + There are too many obstacles near the charging dock. Move it ta an open area + The robot is too far from the charging dock. Place it laser and retry. + The dock locator may be dirty. Wipe them with à dry cloth Noise during cleaning. «The main brush, side brush, main wheels, or amnk-directional wheel may be jammed. Pause the rabat and clea + The omnidirectional wheel is jammed. Use à screwdriver to remove it for cleaning. Unable to connect to WiFi + WiFiis disabled. Reset the WiFi and try again. + The WiFi signal is paor. Move the robot to an area with good WiFi reception + Abnormal WiFi connection. Reset the WiFi, download the latest mobile app, and re + Unable to connect to WiFi abrupti. There may be an error with your router settings. Contact Raborock customer service for additional support. 15 power always being draun when the robot is on the charging dock? + The robot will draw power while it is docked ta maintain battery performance, but power consumption is minimal. Does the robot need to be charged for at least 16 hours the first three times it is used? + No. The robot can be used any time after it has been fully charged Cleaning does not resume after recharging, + Make sure that the robot is not in DND mode. DND mode wl prevent cleanup + The robot wil not resume cleaning if users press Q button to recharge or manualÿ place the robot back to the dock.

Common Issues Problem Solution The robot suddeniy misses à certain spot. + The wall sensor, clff sensors or carpet sensor may be dirty. Wipe them with à soft dry cloth. ‘The LED status indicator light on the dock is steady red. + The dust container cover or dust bag is not in place. Check and carrect installation. Voltage error. Check that local voltage meets the requirements listed on the dock + Check clean water tank placement or refill as required. + Check dirty water tank placement or empty as required. + Check that the cleaning tank has been correct installed ing performance ar unusual noise when emptying, + The main brush or main brush cover is not properly installed. Check and correct installation + The filer, air duct, air inlet, dustbin or dust bag is blockedi. Clean to remove blockages. Reduced mop washing performance. + The mop cloth is not attached properÿy. Reinstall. + The floor is dirty. Change the mop washing mode ta “Deep”in the app for better cleaning Auto Drying is not working. + Auto Drying is disabled. Check in-app settings. + Auto drying starts only after mopping or mop washing. Auto-emptying is not working + Auto-emptying is disabled. Check in-app settings. + Dock dust container cover is not installed. Check and install + Auto-emptying will not be triggered if the robot returns to the dock without cleaning + The robot will not auto-empty after returning to the dock in Do Not Disturb (DND) mode. Adjust cleaning or DND duration, or start emptying manualh The mop is not washed. + The mop will not be washed if not used + The robot will not return to the dock for mop washing ifit does not start from the dock or no dock is found an e app map + Check clean water tank placement or ref as required. Check dirty wter tank placement or empty as required. + Check that the cleaning tank has been correct installed

Robotic Vacuum Cleaner Product Model QXOPEA Manufacturer: Being Roborock Technology Co, Ltd Address of Manufaaturer: Aoor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza NO8 Heïquan Road, Haïcian District, Bejing, BR. China For more product information, vis our website: www robarock com For aftr-sales suppor, contact our support team at: Supporc@robarack com (United States/Canada/Nan-Europe) 1-855-960.4321 (United States only) 1:832.421-1915 (Canada on)