VALBERG CYCLONIC-H2.3 - Hand vacuum cleaner

CYCLONIC-H2.3 - Hand vacuum cleaner VALBERG - Free user manual and instructions

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What should I do if my VALBERG CYCLONIC-H2.3 handheld vacuum cleaner is not charging?
Frequently Asked Questions - 08/02/2026
Response Notice-Facile

If your VALBERG CYCLONIC-H2.3 handheld vacuum cleaner is not charging, it may be due to several causes. Here are the checks to perform in order:

1. Check the outlet and USB charging cable

  • Test the electrical outlet with another device (lamp, phone) to confirm that it is supplying power.
  • Inspect the provided USB cable and power adapter for visible damage, cuts, or wear. If the cable or adapter is damaged, it must be replaced.
  • Ensure that the provided adapter delivers 5V DC / 2-4A as indicated in the manual.

2. Clean the micro USB charging port

Your vacuum cleaner has a Type-C micro USB charging port located underneath the device. Dust or dirt may block the electrical contact. Gently clean this port with a dry, lint-free cloth. Check that the USB connector fits correctly and securely into the port.

3. Fully charge the battery

Connect the vacuum cleaner properly: insert the micro USB connector into the port under the device, then connect the USB cable to the power adapter. Wait for a full 4 hours for a complete charge. During charging, the LED indicator blinks - this is normal. Once fully charged, the LED indicator will become steady and turn off after 5 minutes. Never charge at temperatures outside of 0-40°C.

4. Test the device after charging

After 4 hours, press the On/Off button. The battery LED indicator should light up. The device should operate for about 14 minutes on a full charge. If the indicator blinks rapidly upon startup, this indicates a low battery - recharge fully.

5. Check that the dust compartment is not full

A full dust compartment can prevent the device from functioning properly and may give the impression of a charging problem. Press the compartment release button and empty it.

6. Battery failure

If after these checks the vacuum cleaner still does not charge and the LED indicator never lights up during charging, the internal lithium battery (11.1V DC 2000mAh) may be defective or at the end of its life. Contact customer service for a professional diagnosis and possible battery replacement.

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Download the instructions for your Hand vacuum cleaner in PDF format for free! Find your manual CYCLONIC-H2.3 - VALBERG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. CYCLONIC-H2.3 by VALBERG.

USER MANUAL CYCLONIC-H2.3 VALBERG

CONDITION DE GARANTIE

This product is guaranteed against faults caused by defects in manufacturing or the materials used for a period of two years, starting from the date of purchase.* This warranty does not cover defects or damage caused by failure to install the device correctly, incorrect use of the product, or excessive wear and tear.

*proof of purchase required

GARANTIEVOORWAARDEN

NL

Thank you for choosing this VALBERG product. VALBERG products are chosen, tested, and recommended by ELECTRO DEPOT, so you can be sure you are getting a top-quality, easy-to-use product that won't let you down.

We're confident your new device will be a pleasure to use every day!

Welcome to ELECTRO DEPOT.

Table of Contents

VALBERG CYCLONIC-H2.3 - Table of Contents - 1

Parts

Unit overview

Intended use

Specifications

VALBERG CYCLONIC-H2.3 - Table of Contents - 2

Charging the battery

Assembly/Disassembly

Operation

VALBERG CYCLONIC-H2.3 - Table of Contents - 3

Cleaning and maintenance

Troubleshooting

Storage

A Product overview

PLEASE TAKE TIME TO CAREFULLY READ THIS USER MANUAL AND THE SEPARATE REGULATORY BOOKLET BEFORE USING THE UNIT. KEEP BOTH BOOKLETS FOR FUTURE REFERENCE.

Parts

A USB charging cable and AC adapter
B Vacuum (main body) and handle
C Power button with LED indicator light
Micro USB-C charging socket
E Air vent
F Dust cup release button
G 2× HEPA filters (one filter is pre-installed and the other is a spare)
H Metal filter
Dust cup
2-in-1 nozzle
- Crevice tool for hard-to-reach places - Brush for stubborn dirt on furniture, floors and carpets
K Base stand

Product overview

  • Unpack the product. Remove all the labels from the product. Check that it is complete and in a good condition. If the unit is damaged or faulty, do not use it and take it to your retailer or after-sales service centre.
  • Keep all packaging out of the reach of children. There is a risk of accidents if children play with packaging materials.

Intended use

This vacuum cleaner is for household use only. It has not been designed for industrial or professional use by cleaning companies.
Any other use may damage the unit or cause injury.

Specifications

Model:987904 - CYCLONIC-H2
Vacuum power output:90 W max.
Dust cup capacity:0.1 L
Suction power:23 W
Noise level:≤77 dB
Vacuum pressure:12 kPa
Rechargeable battery:Lithium - 11.1 V DC, 2000 mAh
Operating voltage:5 V DC (USB)
Protection class:Class III

AC adapter

Published informationValue and precisionUnit
Company name or registered trademark, business registration number and manufacturer's address:ELECTRO DEPOT/R.C.S. 433 744 539 1 route de Vendeville, 59155 Faches Thumesnil, FRANCE-
Model reference:ZD010M050200EU-
Input voltage:AC100~240V
Input current frequency:50/60Hz

A Product overview

Output voltage:5.0V
Output current:2.0A
Output power:10.0W
Average efficiency in active mode:78.70%
Low load efficiency (10%):68.70%
No-load power consumption:0.1W

Charging the battery

The battery must be charged before first use and whenever the vacuum will not turn on because the battery is too low.

VALBERG CYCLONIC-H2.3 - Charging the battery - 1

NOTE:

  • When the power is too low and the battery needs to be charged, the indicator light will flash for 10 seconds and the vacuum will automatically turn off.
    Always make sure that the appliance is turned off before charging.

  • Insert the micro USB-C connector into the micro USB socket on the underside of the vacuum.

  • Insert the USB connector into a USB port on a computer or car, or use the USB charging plug adapter (provided). Make sure the port's rated power output is 5 V DC/2-4 A.
    It takes up to 4 hours to fully charge the battery.
    The Power button's battery LED indicator displays the battery status as follows:
LED indicatorMeaning
FlashesThe USB cable is connected, and the battery is charging. The Power button is on and the battery is low (less than 10%).
ConstantThe battery is fully charged (After 5 minutes of being fully charged, the LED will turn off.)

Once fully charged, the vacuum has a usage time of approximately 14 minutes.
- To ensure the longevity of the battery and the product's lifespan, recharge the vacuum whenever the battery is dead, even if you do not plan to use it.

VALBERG CYCLONIC-H2.3 - NOTE: - 1

WARNING!

After charging, always unplug the USB cable from the vacuum and USB socket.
- Do not charge the battery at temperatures below 0^ or above 40^ .
- If the pins of the plug parts are damaged, the plug-in power supply shall be scrapped.

Assembly/Disassembly

VALBERG CYCLONIC-H2.3 - Assembly/Disassembly - 1

WARNING: Moving Parts!

Always turn off the vacuum before attaching or removing parts.

To assemble:

Push the 2-in-1 nozzle into the handheld vacuum until it is firmly secured into place.

  • Crevice tool - Use to remove dirt from tight or hard-to-reach corners.
  • Brush tool - Use the bristle brush to remove stubborn dirt from furniture, blinds, floors and carpets.

To use the brush, press the button and slide the brush downwards. To use the crevice tool once more, press the button and slide the brush upwards to reveal the crevice tool.

To disassemble:

  • Make sure the unit is turned off and the USB charging cable is unplugged.
    Pull the 2-in-1 nozzle off the vacuum.

Operation

Once the unit is assembled and charged, it is ready for use.

  1. Press the Power button to turn on the vacuum. The battery LED indicator will light up.
  2. To turn off the vacuum, press the Power button again.

VALBERG CYCLONIC-H2.3 - Operation - 1

NOTE: For best performance, empty the dust cup when the MAX mark indicates that it is full or after each use (as shown in the Cleaning and maintenance section).

Cleaning and maintenance

VALBERG CYCLONIC-H2.3 - Cleaning and maintenance - 1

WARNING!

  • To prevent the risk of electrocution, turn off and unplug the unit from the power supply before cleaning.
  • Never immerse the unit in water or any other liquid.
  • Do not immerse the vacuum (main body) or USB charging cable in water or any other liquid, as they contain electrical components. Do not rinse them under a tap.
  • Never use solvents, chemical or abrasive cleaning products, wire brushes, sharp objects or scouring pads to clean the unit.

Cleaning the exterior of the unit

  • Detach the 2-in-1 nozzle from the vacuum.
  • Clean the unit with a soft, slightly damp cloth. Make sure that no liquid enters the unit.
  • After cleaning, dry the unit thoroughly.

Cleaning the dust cup and filters

Clean the dust cup after each use or when it is full and has reached the MAX mark. Clean the HEPA and metal filters when they are full, there is a loss of suction or every three months.

5 1 Press the dust cup release button and remove the dust cup (from the main body).
② Empty any dirt found within the dust cup into a bin.

Turn the metal and HEPA filters anticlockwise towards the unlock symbol to remove them. (To reattach the metal or HEPA filter, align the dot on the respective filter with the unlock symbol, then turn it clockwise until the dot lines up with the lock symbol and clicks firmly into place.)

Pull the HEPA filter to remove it.

Use water to clean the filters and dust cup, then leave to dry naturally and thoroughly before using them again.

VALBERG CYCLONIC-H2.3 - Cleaning the dust cup and filters - 1

WARNING!

  • To prevent damage to the unit, only use dry, intact filters!

  • Reassemble all the parts in reverse order.

Cleaning the 2-in-1 nozzle

  • Detach the 2-in-1 nozzle from the vacuum.
  • Remove any hair or bits. Wash with water.
  • Allow to dry thoroughly before reattaching to the vacuum.

Troubleshooting

ProblemPossible CauseSolution
The unit does not work.·The unit is not charged. ·The charging indicator light does not light up while charging. ·The dust cup is full.·Fully charge the battery. ·Make sure the USB cable is securely connected to the USB power supply. Press the Power button. If the unit is still not working, get it checked by a qualified technician. ·Empty the dust cup.
The suction power is weak, there is no suction or the motor vibrates.·The nozzle is blocked. ·The filters are blocked, dirty or broken.·Remove the blockage. ·Clean the filters. ·If necessary, replace the filter with a new one.
The operating time is too short after charging.·It has not been charged for enough time. ·The battery is old.·Fully charge the battery, as indicated in the Charging the battery section.
The battery indicator light keeps flashing quickly.·The filters or dust cup are blocked, thus increasing the current. ·The battery is dead.·Remove the blockage. ·Clean the filters. ·Fully charge the battery, as indicated in the Charging the battery section.

Storage

9 When all the parts are dry, reassemble and store the unit on the base stand, as indicated.

  • Always unplug the unit before storing it.
  • Store the unit in a fresh, dry and clean place, out of the reach of children and pets.
  • Please retain the packaging and use it to store your unit when it is not in use for an extended period of time.

Bedankt!

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Product information

Brand : VALBERG

Model : CYCLONIC-H2.3

Category : Hand vacuum cleaner