SAMSUNG HW-T550 - Soundbar

HW-T550 - Soundbar SAMSUNG - Free user manual and instructions

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Product Type Soundbar
Brand Samsung
Model HW-T550
Soundbar Dimensions (W x H x D) 860.0 x 54.0 x 74.0 mm
Soundbar Weight 1.5 kg
Subwoofer Dimensions 181.5 x 343.0 x 272.0 mm
Subwoofer Weight 4.1 kg
Power Supply AC (voltage varies by region)
Output Power (Soundbar) 35 W x 2 (6 ohms)
Output Power (Subwoofer) 80 W (3 ohms)
Standby Power Consumption 2.0 W
Connectivity Bluetooth, Optical Digital Input, USB (5V/0.5A)
Inputs 1 x Optical, 1 x USB
Sound Modes Standard, Surround Sound, Game, Smart
Wireless Functions Bluetooth Power On, Auto Power Down, Audio Sync
Wall Mounting Wall mount kit included (guide, brackets, screws)
Safety Electric shock protection, do not expose to rain/humidity
Care and Cleaning Clean with a soft dry cloth
Spare Parts and Repairability No user-serviceable parts; contact qualified service center
Warranty Standard manufacturer warranty (consult seller)

Frequently Asked Questions - HW-T550 SAMSUNG

How to connect the soundbar to the TV?
You can connect the soundbar to your TV in two ways: via optical cable (connect the TV's OPTICAL OUT to the soundbar's DIGITAL AUDIO IN (OPTICAL)) or wirelessly via Bluetooth (activate BT PAIRING on the soundbar and select 'Samsung Soundbar T4-Series' in the TV's Bluetooth settings).
How to connect the wireless subwoofer?
The subwoofer connects automatically to the soundbar when both are powered on. If the connection is lost, check that the subwoofer is on and within 10 meters of the soundbar. You can also try unplugging the power cords of both the subwoofer and the soundbar, then plugging them back in.
What to do if there is no sound?
First check that the soundbar is on and the volume is set to an audible level. Make sure the audio source (TV, Bluetooth device) is correctly selected. If the sound is muted, press the mute button on the remote. Also check that the TV speakers are disabled in the audio settings.
How to pair a mobile device via Bluetooth?
Press the PAIR button on the remote to enter BT PAIRING mode, or select the BT source and hold the Source button for 5 seconds. On your mobile device, enable Bluetooth and select '[AV] Samsung Soundbar T4-Series' from the list. If a PIN is requested, enter 0000.
The remote control does not work, what to do?
Check that the batteries are inserted correctly (polarity respected) and that they are not depleted. Replace them if necessary. Ensure there is no obstacle between the remote and the soundbar and that the distance does not exceed 7 meters.
Can I mount the soundbar on the wall?
Yes, the soundbar comes with a wall mount kit including a guide, brackets, and screws. Follow the instructions in the manual to install the soundbar on a solid vertical wall. Ensure at least 5 cm of space is left below the TV if it is mounted.
How to update the soundbar software?
Download the latest firmware from the Samsung website onto a USB drive (FAT format). Insert the drive into the soundbar's USB port while the soundbar is off. Turn on the soundbar and select the USB source. The display shows 'UPDATE' and the update begins. Do not disconnect the device during the process. Once complete, the soundbar turns off.
How to adjust the bass level?
Use the WOOFER button on the remote to adjust the subwoofer volume from -12 to +6 (in 1-step increments). To fine-tune the bass, press and hold the Sound Control button for 5 seconds to access the 7-band equalizer and adjust low frequencies with the Up/Down buttons.
Why is the audio out of sync with the video?
You can synchronize the audio by activating the Audio Sync function. Press the Sound Control button to select AUDIO SYNC, then adjust the delay from 0 to 300 ms with the Up/Down buttons. This function is available in D.IN, BT, and HDMI (if applicable) modes.
How to maintain the soundbar?
Turn off and unplug the device before cleaning. Use a soft dry cloth to wipe the surface. Do not use chemicals, alcohol, or solvents. Avoid exposing the device to moisture, dust, or excessive heat.

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Download the instructions for your Soundbar in PDF format for free! Find your manual HW-T550 - SAMSUNG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. HW-T550 by SAMSUNG.

USER MANUAL HW-T550 SAMSUNG

Thank you for purchasing this Samsung product.

To receive more complete service, please register

your product at www.samsung.com/register

SAFETY INFORMATION

SAFETYWARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).

NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Refer to the table below for an explanation of symbols which may be on your Samsung product.

4CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN.!
4This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
!This symbol indicates that this product has included important literature concerning operation and maintenance.
Class II product: This symbol indicates that it does not require a safety connection to electrical earth (ground). If this symbol is not present on a product with a power cord, the product MUST have a reliable connection to protective earth (ground).
~AC voltage: This symbol indicates that the rated voltage marked with the symbol is AC voltage.
---DC voltage: This symbol indicates that the rated voltage marked with the symbol is DC voltage.
Caution, Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

WARNING

  • To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

CAUTION

  • TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
  • This apparatus shall always be connected to a AC outlet with a protective grounding connection.
  • To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.
  • Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.
  • To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.

PRECAUTIONS

  1. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
  2. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
  3. Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
  4. Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using.

  5. The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or fire. Do not short circuit, disassemble, or overheat the battery. Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.

ABOUT THIS MANUAL

The user manual has two parts: this simple paper, USER MANUAL and a detailed FULL MANUAL you can download.

SAMSUNG HW-T550 - ABOUT THIS MANUAL - 1

USER MANUAL

See this manual for safety instructions, product installation, components, connections, and product specifications.

SAMSUNG HW-T550 - USER MANUAL - 1

SAMSUNG HW-T550 - USER MANUAL - 2

FULL MANUAL

You can access the FULL MANUAL on Samsung's on-line customer support centre by scanning the QR code. To see the manual on your PC or mobile device, download the manual in document format from Samsung's website. (http://www.samsung.com/support)

Design and specifications are subject to change without prior notice.

CONTENTS

01 Checking the Components 2

Inserting Batteries before using the Remote Control (AA batteries X 2) 2

02 Product Overview 3

Front Panel / Top Panel of the Soundbar 3

Bottom Panel of the Soundbar 4

03 Connecting the Soundbar 5

Connecting Electrical Power 5

Connecting the Subwoofer to the Soundbar 5

04 Connecting to your TV 6

Method 1. Connecting with a Cable

  • Connecting using an Optical Cable 6

Method 2. Connecting Wirelessly

  • Connecting a TV via Bluetooth

05 Connecting an External Device 9

Connecting using an Optical Cable 9

06 Connecting a USB Storage Device 10

07 Connecting a Mobile Device 12

Connecting via Bluetooth 12

08 Using the Remote Control 15

How to Use the Remote Control 15

Adjusting the Soundbar volume with a TV remote control 18

Using the Hidden Buttons (Buttons with more than one function) 19

Output specifications for the different sound effect modes 19

09 Installing the Wall Mount 20

Installation Precautions 20

Wallmount Components 20

10 Software Update 22

Update Procedure 23

If UPDATE is not displayed 23

11 Troubleshooting 24

12 Licence 25
13 Open Source Licence Notice 25
14 Important Notes About Service 25
15 Specifications and Guide 26

Specifications 26

01 CHECKING THE COMPONENTS

SAMSUNG HW-T550 - CHECKING THE COMPONENTS - 1
Soundbar Main Unit

SAMSUNG HW-T550 - CHECKING THE COMPONENTS - 2
Subwoofer

SAMSUNG HW-T550 - CHECKING THE COMPONENTS - 3
Remote Control / Batteries

SAMSUNG HW-T550 - CHECKING THE COMPONENTS - 4
Power Cord

SAMSUNG HW-T550 - CHECKING THE COMPONENTS - 5
Wall Mount Guide

SAMSUNG HW-T550 - CHECKING THE COMPONENTS - 6
Holder-Screw

SAMSUNG HW-T550 - CHECKING THE COMPONENTS - 7
Screw

SAMSUNG HW-T550 - CHECKING THE COMPONENTS - 8
Bracket-Wall Mount

  • For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
  • To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.
  • The appearance of the accessories may differ slightly from the illustrations above.

Inserting Batteries before using the Remote Control (AA batteries X 2)

Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the back cover back into position.

SAMSUNG HW-T550 - Inserting Batteries before using the Remote Control (AA batteries X 2) - 1

02 PRODUCT OVERVIEW

SAMSUNG HW-T550 - PRODUCT OVERVIEW - 1
Front Panel / Top Panel of the Soundbar

1Display Displays the product's status and current mode.
2(Power) Button Turns the power on and off. • Auto Power Down Function The unit turns off automatically in the following situations: - In D.IN / BT / USB Mode: If there is no audio signal for 18 minutes.
3/+(Volume) Button Adjusts the volume. • When adjusted, the volume level appears on the Soundbar's front display.
4(Source) Button Selects the source input mode.
Input modeDisplay
Optical Digital inputD.IN
BLUETOOTH modeBT
USB modeUSB
To turn on “BT PAIRING” mode, change the source to “BT” mode, and then press and hold the (Source) button for more than 5 seconds.
  • When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
  • When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
  • If you want to enjoy sound only from the Soundbar, you must turn off the TV's speakers in the Audio Setup menu of your TV. Refer to the owner's manual supplied with your TV.

Bottom Panel of the Soundbar

SAMSUNG HW-T550 - Bottom Panel of the Soundbar - 1

1DIGITAL AUDIO IN (OPTICAL) Connect to the digital (optical) output of an external device.
2USB (5V 0.5A) Connect a USB device here to play music files stored on the USB device through the Soundbar.
3SUBWOOFER Connect the speaker cable on the subwoofer.
4POWER Connect the Soundbar's AC power cable.
  • When disconnecting the power cord from a wall outlet, pull the plug. Do not pull the cable.
  • Do not connect this unit or other components to an AC outlet until all connections between components are complete.

03 CONNECTING THE SOUNDBAR

Connecting Electrical Power

For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

SAMSUNG HW-T550 - Connecting Electrical Power - 1
Bottom of the Soundbar Main Unit

Connecting the Subwoofer to the Soundbar

When the subwoofer is connected, you can enjoy rich bass sound.

SAMSUNG HW-T550 - Connecting the Subwoofer to the Soundbar - 1

04 CONNECTING TO YOUR TV

Hear TV sound from your Soundbar through wired or wireless connections.

  • When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the TV's remote control.

  • This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when you connect the Soundbar to the TV using an optical cable.

  • This function also allows you to use the TV menu to adjust the sound field and various settings as well as the volume and mute.

Method 1. Connecting with a Cable

When the audio in a broadcast is encoded in Dolby Digital and the "Digital Output Audio Format" on your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on the TV is changed, you will experience better sound quality. (The TV menu may use different words for Dolby Digital and PCM depending on the TV manufacturer.)

Connecting using an Optical Cable

SAMSUNG HW-T550 - Connecting using an Optical Cable - 1

  1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV with a digital optical cable (not supplied).
  2. Press the (Source) button on the top panel or remote control, and then select the "D.IN" mode.

Method 2. Connecting Wirelessly

Connecting a TV via Bluetooth

When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

  • Only one TV can be connected at a time.

SAMSUNG HW-T550 - Connecting a TV via Bluetooth - 1

The initial connection

  1. Press the PAIR button on the remote control to enter the "BT PAIRING" mode.

(OR) a. Press the (Source) button on the top panel and then select "BT".

"BT" changes to "BT PAIRING" in a few seconds automatically or changes to "BT READY" if there is a connect record.

b. When "BT READY" appears, press and hold the (Source) button on the top panel of the Soundbar for more than 5 seconds to display "BT PAIRING".

  1. Select Bluetooth mode on the TV. (For more information, see the TV's manual.)
  2. Select "[AV] Samsung Soundbar T4-Series" from the list on TV's screen.

An available Soundbar is indicated with "Need Pairing" or "Paired" on the TV's Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection.

  • When the TV is connected, [TV Name] "BT" appears on the Soundbar's front display.

  • You can now hear TV sound from the Soundbar.

If the device fails to connect

  • If a previously connected Soundbar listing (e.g. "[AV] Samsung Soundbar T4-Series") appears in the list, delete it.
  • Then repeat steps 1 through 3.

NOTE

  • After you have connected the Soundbar to your TV the first time, use the "BT READY" mode to reconnect.

Disconnecting the Soundbar from the TV

Press the (Source) button on the top panel or on the remote control and switch to any mode but "BT".

  • Disconnecting takes time because the TV must receive a response from the Soundbar. (The time required may differ, depending on the TV model.)
  • To cancel the automatic Bluetooth connection between the Soundbar and TV, press the Left button on the remote control for 5 seconds with the Soundbar in "BT READY" status. (Toggle On Off)

What is the difference between BT READY and BT PAIRING?

  • BT READY : In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar.
  • BT PAIRING: In this mode, you can connect a new device to the Soundbar. (Press the PAIR button on the remote control or press and hold the Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in "BT" mode.)

NOTES

  • If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
  • In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 10m .
  • The Soundbar automatically turns off after 18 minutes in the Ready state.
  • The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:

If there is a strong electrical field around the Soundbar.
If several Bluetooth devices are simultaneously paired with the Soundbar.
If the Bluetooth device is turned off, not in place, or malfunctions.

  • Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.

05 CONNECTING AN EXTERNAL DEVICE

Connect to an external device via a wired connection or Bluetooth connection to play the external device's sound through the Soundbar.

Connecting using an Optical Cable

SAMSUNG HW-T550 - Connecting using an Optical Cable - 1

  1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source Device using a digital optical cable (not supplied).
  2. Select "D.IN" mode by pressing the (Source) button on the top panel or on the remote control.

06 CONNECTING A USB STORAGE DEVICE

You can play music files located on USB storage devices through the Soundbar.

SAMSUNG HW-T550 - CONNECTING A USB STORAGE DEVICE - 1

SAMSUNG HW-T550 - CONNECTING A USB STORAGE DEVICE - 2

  1. Connect the USB device to the USB port on the bottom of the product.
  2. Press the (Source) button on the top panel or on the remote control, and then select "USB".
  3. "USB" appears in the display screen.
  4. Play music files from the USB storage device through the Soundbar.

  5. The Soundbar automatically turns off (Auto Power Down) if no USB device has been connected for more than 18 minutes.

File Format Type Compatibility list

ExtensionCodecSampling RateBit Rate
*.mp3MPEG 1 Layer232kHz ~ 48kHz32kbps~320kbps
MPEG 1 Layer332kHz ~ 48kHz32kbps~320kbps
MPEG 2 Layer316kHz ~ 24kHz8kbps~160kbps
MPEG 2.5 Layer38kHz ~ 12kHz8kbps~160kbps
*.wmaWMA7/8/9/STD8kHz ~ 48kHz32kbps~320kbps
*.aacAAC8kHz ~ 96kHz<1728kbps
AAC-LC
HE-AAC
*.oggVorbis codec(8, 16, 22.05, 32, 44.1, 48)kHzunsupported agg: 1. block size 0 < 256, block size 0 > 1024 2. block size 1 < 512, block size 1 > 4096 3. codebook counter > 64 4. codebook entry > 640 5. floor counter > 2 6. floor type 0 7. residua counter > 2 8. dimension != 2 9. mapping counter > 2 10. mode counter > 2 11. residue type != channel number
*.flac-8kHz ~ 192kHz<5Mbps
*.wavPCM/LPCM/IMA_ ADPCM/MPEG/MULAW8kHz ~ 192kHz<5Mbps
*.AIFFCompression type: alwa, ulaw, sowt(8, 16, 22.05, 32, 44.1, 48, 96, 192)kHz ≤2 channels<5Mbps
  • If there are too many folders and files stored on the USB device, it may take the Soundbar some time to access and play files.

07 CONNECTING A MOBILE DEVICE

Connecting via Bluetooth

When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

  • You cannot connect more than one Bluetooth device at a time.

SAMSUNG HW-T550 - Connecting via Bluetooth - 1

The initial connection

  1. Press the PAIR button on the remote control to enter the "BT PAIRING" mode.

(OR) a. Press the (Source) button on the top panel and then select "BT". "BT" changes to "BT PAIRING" in a few seconds automatically or changes to "BT READY" if there is a connect record.
b. When "BT READY" appears, press and hold the (Source) button on the top panel of the Soundbar for more than 5 seconds to display "BT PAIRING".

  1. On your device, select "[AV] Samsung Soundbar T4-Series" from the list that appears.

  2. When the Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] "BT" appears in the front display.

  3. Play music files from the device connected via Bluetooth through the Soundbar.

If the device fails to connect

  • If a previously connected Soundbar listing (e.g. "[AV] Samsung Soundbar T4-Series") appears in the list, delete it.
  • Then repeat steps 1 and 2.

NOTE

  • After you have connected the Soundbar to your mobile device the first time, use the "BT READY" mode to reconnect.

What is the difference between BT READY and BT PAIRING?

  • BT READY : In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar.
  • BT PAIRING: In this mode, you can connect a new device to the Soundbar. (Press the PAIR button on the remote control or press and hold the Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in "BT" mode.)

NOTES

  • If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
  • In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 10 meters.
  • The Soundbar automatically turns off after 18 minutes in the Ready state.
  • The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:

  • If there is a strong electrical field around the Soundbar.

  • If several Bluetooth devices are simultaneously paired with the Soundbar.
    If the Bluetooth device is turned off, not in place, or malfunctions.

  • Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.

  • The Soundbar supports SBC data (44.1kHz, 48kHz).
  • Connect only to a Bluetooth device that supports the A2DP (AV) function.
  • You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free) function.
  • Once you have paired the Soundbar to a Bluetooth device, selecting "[AV] Samsung Soundbar T4-Series" from the device's scanned devices list will automatically change the Soundbar to "BT" mode.

Available only if the Soundbar is listed among the Bluetooth device's paired devices.

(The Bluetooth device and the Soundbar must have been previously paired at least once.)

  • The Soundbar will appear in the Bluetooth device's searched devices list only when the Soundbar is displaying "BT READY".
  • The Soundbar cannot be paired to another Bluetooth device if already in Bluetooth mode and paired to a Bluetooth device.

Bluetooth Power On (SOUND MODE)

If a previously paired Bluetooth device tries to pair with the Soundbar when the Bluetooth Power On function is on and the Soundbar is turned off, the Soundbar turns on automatically.

  1. Press and hold the SOUND MODE button for more than 5 seconds on the remote while the Soundbar is turned on.
  2. "ON-BLUETOOTH POWER" appears on the Soundbar's display.

Disconnecting the Bluetooth device from a Soundbar

You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device's user manual.

  • The Soundbar will be disconnected.
  • When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display "BT DISCONNECTED" on the front display.

Disconnecting the Soundbar from the Bluetooth device

Press the (Source) button on the top panel or on the remote control, and then change to any mode except "BT".

  • Disconnecting takes time because the Bluetooth device must receive a response from the Soundbar. (Disconnection time may differ, depending on the Bluetooth device)
  • When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display "BT DISCONNECTED" on the front display.

NOTES

  • In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 10 meters.
  • The Soundbar automatically turns off after 18 minutes in the Ready state.

More About Bluetooth

Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each other using a short wireless connection.

  • A Bluetooth device may cause noise or malfunction, depending on usage, if:
  • A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the Soundbar.
  • It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.
  • It is exposed to electrical interference from same frequency-band devices including medical equipment, microwave ovens, and wireless LANs.
  • Pair the Soundbar with the Bluetooth device while they are close together.
  • The further the distance between the Soundbar and Bluetooth device, the worse the quality is. If the distance exceeds the Bluetooth operational range, the connection is lost.
  • In poor reception areas, the Bluetooth connection may not work properly.
  • The Bluetooth connection only works when it is close to the unit. The connection will be automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality may be degraded by obstacles such as walls or doors.
  • This wireless device may cause electric interference during its operation.

08 USING THE REMOTE CONTROL

How to Use the Remote Control

SAMSUNG HW-T550 - How to Use the Remote Control - 1

1PowerTurns the Soundbar on and off.
2SourcePress to select a source connected to the Soundbar.
3MutePress the (Mute) button to mute the sound. Press it again to unmute the sound.
4SOUND MODEYou can select the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or SMART. - STANDARD Outputs the original sound. - SURROUND SOUND Provides a wider sound field than standard. - GAME Provides stereoscopic sound to immerse you in the action while gaming. - SMART Analyzes the content in real time and automatically provides the optimal sound field based on the characteristics of the content. - DRC (Dynamic Range Control) Lets you apply dynamic range control to Dolby Digital tracks. Press and hold the SOUND MODE button while the Soundbar is powered off to turn DRC (Dynamic Range Control) on or off. With the DRC turned on, loud sound is reduced. (The sound may be distorted.)
• Bluetooth Power This feature automatically turns the Soundbar on when it receives a connection request from a previously connected TV or Bluetooth device. The setting is On by default. - Press and hold the SOUND MODE button for more than 5 seconds to turn off the Bluetooth Power function.
5PAIRBluetoothPAIRPress the PAIR button. "BT PAIRING" appears in the Soundbar's display. You can connect the Soundbar to a new Bluetooth device in this mode by selecting the Soundbar from the Bluetooth device's search list.
6Play/PausePress the ➔ button to pause a music file temporarily. When you press the button again, the music file plays.
7Up/Down/Left/RightPress the indicated areas to select Up/Down/Left/Right. Press Up/Down/Left/Right on the button to select or set functions. • Repeat To use the Repeat function in "USB" mode, press the Up button. • Music Skip Press the Right button to select the next music file. Press the Left button to select the previous music file. • Volume Restriction function To protect your hearing, the Volume Restriction function restricts the volume to 20 if you turn on the Soundbar when the volume is set higher than 20. - The default value for the Volume Restriction function is Off. You must turn it on to activate it. - When turned on, the Volume Restriction function stays on even when the power is turned off. - To turn Volume Restriction on or off, press and hold the Down button on the remote control for 5 seconds in standby mode. With Volume Restriction off, "V FREE" appears on the front display. With the function on, "V LOCK" appears.
8Sound ControlYou can select TREBLE, BASS, or AUDIO SYNC. • To control the volume of the treble or bass sound, press the Sound Control button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons. • Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. • If the video on the TV and audio from the Soundbar are not synchronised, press the Sound Control button to select AUDIO SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. (Not available in “USB” mode.) • AUDIO SYNC is only supported for some functions.
9WOOFERRock the WOOFER button forward or backward to adjust the volume of the subwoofer to -12 or between -6 to +6. To set the subwoofer volume level to 0, press the button in.
10VOLRock the VOL button forward or backward to adjust the volume. • Mute Press the VOL button in to mute the sound. Press it in again to unmute the sound.

Adjusting the Soundbar volume with a TV remote control

If you have a Samsung TV, you can adjust the Soundbar's volume using the IR remote control that came with your Samsung TV.

First use the TV menu to set the TV audio on your Samsung TV to external speakers, then use your Samsung remote to control the Soundbar's volume. For more information, see the TV's user manual. The default mode for this function is control by a Samsung TV remote. If your TV is not a Samsung TV, follow the directions below to change the settings of this function.

1. Turn Off the Soundbar.

SAMSUNG HW-T550 - Turn Off the Soundbar. - 1

2. If you do not want to use this function, push up and hold the WOOFER button for 5 seconds repeatedly until "OFF-TV REMOTE" appears in the display.

SAMSUNG HW-T550 - If you do not want to use this function, push up and hold the WOOFER button for 5 seconds repeatedly until "OFF-TV REMOTE" appears in the display. - 1

3. If you want to control the Soundbar with your TV's remote, push up and hold the WOOFER button for 5 seconds repeatedly until "ALL-TV REMOTE" appears in the display. Then, use your TV's menu to select external speakers.

SAMSUNG HW-T550 - If you want to control the Soundbar with your TV's remote, push up and hold the WOOFER button for 5 seconds repeatedly until "ALL-TV REMOTE" appears in the display. Then, use your TV's menu to select external speakers. - 1

  1. If you want to return the Soundbar to the default mode (control by a Samsung TV remote), push up and hold the WOOFER button for 5 seconds repeatedly until "SAMSUNG-TV REMOTE" appears in the display.

SAMSUNG HW-T550 - If you want to control the Soundbar with your TV's remote, push up and hold the WOOFER button for 5 seconds repeatedly until "ALL-TV REMOTE" appears in the display. Then, use your TV's menu to select external speakers. - 2

Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: "SAMSUNG-TV REMOTE" (Default mode) "OFF-TV REMOTE" "ALL-TV REMOTE".
- This function may not be available, depending on the remote control.
Manufacturers supporting this function: VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA

Using the Hidden Buttons (Buttons with more than one function)

Hidden ButtonReference page
Remote Control ButtonFunction
WOOFER (Up)TV remote control On/Off (Standby)page 18
■II (Play / Pause)Initialise (Standby)page 23
LeftTV Auto connect On/Off (BT Ready)page 8
DownVolume Restriction On/Off (Standby)page 16
(Sound Control)7 Band EQpage 17
SOUND MODEDRC ON/OFF (Standby)page 15
Bluetooth Powerpage 16

Output specifications for the different sound effect modes

EffectInputOutput
Without Wireless Rear Speaker KitWith Wireless Rear Speaker Kit
SOUND MODESTANDARD2.0 ch2.1 ch4.1 ch
5.1 ch2.1 ch4.1 ch
SURROUND SOUND2.0 ch2.1 ch4.1 ch
5.1 ch2.1 ch4.1 ch
GAME2.0 ch2.1 ch4.1 ch
5.1 ch2.1 ch4.1 ch
SMART2.0 ch2.1 ch4.1 ch
5.1 ch2.1 ch4.1 ch
  • The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit, contact the vendor you purchased the Soundbar from.

09 INSTALLING THE WALL MOUNT

Wallmount Components

SAMSUNG HW-T550 - Wallmount Components - 1

SAMSUNG HW-T550 - Wallmount Components - 2
Wall Mount Guide

SAMSUNG HW-T550 - Wallmount Components - 3
Holder-Screw
Screw
Bracket-Wall Mount

  1. Place the Wall Mount Guide against the wall surface.

  2. The Wall Mount Guide must be level.

  3. If your TV is mounted on the wall, install the Soundbar at least 5 cm below the TV.

SAMSUNG HW-T550 - Wallmount Components - 4

  1. Align the Wall Mount Guide's Centre Line with the centre of your TV (if you are mounting the Soundbar below your TV), and then fix the Wall Mount Guide to the wall using tape.

  2. If you are not mounting below a TV, place the Centre Line in the centre of the installation area.

SAMSUNG HW-T550 - Wallmount Components - 5

  1. Push a pen tip or sharpened pencil tip through the centre of the B-TYPE images on each end of the Guide to mark the holes for the supporting screws, and then remove the Wall Mount Guide.

SAMSUNG HW-T550 - Wallmount Components - 6

  1. Using an appropriately sized drill bit, drill a hole in the wall at each marking.

  2. If the markings do not correspond to the positions of studs, make sure you insert appropriate anchors or mollies into the holes before you insert the support screws. If you use anchors or mollies, make sure the holes you drill are large enough for the anchors or mollies you use.

  3. Push a screw (not supplied) through each Holder-Screw, and then screw each screw firmly into a support screw hole.

SAMSUNG HW-T550 - Wallmount Components - 7

  1. Install the 2 Bracket-Wall Mounts in the correct orientation on the bottom of the Soundbar using 2 Screws.

SAMSUNG HW-T550 - Wallmount Components - 8

  • When assembling, make sure the hanger part of the Bracket-Wall Mounts are located behind the rear of the Soundbar.

SAMSUNG HW-T550 - Wallmount Components - 9
Right end of Soundbar

  1. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall.

SAMSUNG HW-T550 - Wallmount Components - 10

  1. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws.

  2. Insert the Holder-Screws into the wide (bottom) part of the Bracket-Wall Mounts, and then slide the Bracket-Wall Mounts down so that the Bracket-Wall Mounts rest securely on the Holder-Screws.

SAMSUNG HW-T550 - Wallmount Components - 11

10 SOFTWARE UPDATE

Samsung may offer updates for the Soundbar's system firmware in the future.

SAMSUNG HW-T550 - SOFTWARE UPDATE - 1

If an update is offered, you can update the firmware by connecting a USB device with the firmware update stored on it to the USB port on your Soundbar. For more information about how to download update files, go to the Samsung Electronics website at www.samsung.com Support.

Then, select the product type or enter the model number of your Soundbar, select the Software & Apps option, and then Downloads. Note that the option names can vary.

Update Procedure

Important: The updating function erases all user settings. We recommend you write down your settings so that you can easily reset them after the update. Note that updating the firmware resets the subwoofer connection too.

  1. Connect a USB thumb drive to the USB port on your computer.
    Important: Make sure there are no music files on the USB thumb drive. This may cause the firmware update to fail.
  2. Go to the Samsung website (samsung.com) select Enter Model Number and enter the model of your Soundbar. Select manuals and downloads and download the latest software file.
  3. Save the downloaded software to a USB stick and select "Extract Here" to unzip the folder.
  4. Turn off the Soundbar and connect the USB stick containing the software update to the USB port.
  5. Turn on the Soundbar and source change to "USB" mode. Within 3 minutes, "UPDATE" is displayed and updating begins.
  6. When the update finishes, the Soundbar turns off (or turns off by press the (Power) button). Press the button on the remote control for 5 seconds. "INIT" appears on the display and then the Soundbar turns off. The update is complete.

  7. This product has a DUAL BOOT function. If the firmware fails to update, you can update the firmware again.

  8. Restore your settings on the Soundbar.

If UPDATE is not displayed

  1. Turn off the Soundbar, disconnect and then reconnect the USB storage device that contains the update files to the Soundbar's USB port.
  2. Disconnect the Soundbar's power cord, reconnect it, and then turn on the Soundbar.

NOTES

  • The firmware update may not work properly if audio files supported by the Soundbar are stored in the USB storage device.
  • Do not disconnect the power or remove the USB device while updates are being applied.
  • After the update is completed, the user setup in the Soundbar is initialised so you can reset your settings. We recommend you write down your settings so that you can easily reset them after the update.

If the software update fails, check if the USB stick is defective.

Mac OS users should use MS-DOS (FAT) as the USB format.
- Updating via USB may not be available, depending on the USB storage device manufacturer.

11 TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.
Is the power cord firmly plugged into the wall outlet?→ Unplug and reconnect the power cord to the wall outlet to make sure the connection is secure.
A function does not work when the button is pressed.
Is there static electricity in the air?→ Disconnect the power plug and connect it again.
Sound dropouts occur in BT mode.
→ See the Bluetooth connection sections on pages 7 and 12.
Sound is not produced.
Is the Mute function on?→ Press the (Mute) button to cancel the mute function.
Is the volume set to minimum?→ Adjust the Volume.
The remote control does not work.
Are the batteries drained?→ Replace with new batteries.
Is the distance between the remote control and Soundbar main unit too far?→ Move the remote control closer to the Soundbar main unit.
The subwoofer drones and vibrates noticeably.
Try to adjust the vibration of your subwoofer.→ Rock the WOOFER button on your remote control forward or backward to adjust the subwoofer level. (to -12, or between -6 ~ +6).

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

SAMSUNG HW-T550 - TROUBLESHOOTING - 1

dt

2.0 Channel

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS 2.0 Channel are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

SAMSUNG HW-T550 - TROUBLESHOOTING - 2

Bluetooth

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Samsung Electronics Co., Ltd. is under license. Other trademarks and trade names are those of their respective owners.

13 OPEN SOURCE LICENCE NOTICE

To send inquiries and requests regarding open sources, contact Samsung via Email (oss.request@samsung.com).

14 IMPORTANT NOTES ABOUT SERVICE

  • Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
  • An administration fee may be charged if either (a) an engineer is called out at your request and there is no defect with the product (i.e. where the user manual has not been read). (b) you bring the unit to a repair centre and there is no defect with the product (i.e. where the user manual has not been read).
  • You will be informed of the administration fee amount before a technician visits.

15 SPECIFICATIONS AND GUIDE

Specifications

Model NameHW-T420
USB5V/0.5A
Weight1.5 kg
Dimensions (W x H x D)860.0 x 54.0 x 74.0 mm
Operating Temperature Range+5°C to +35°C
Operating Humidity Range10 % ~ 75 %
AMPLIFIER Rated Output power35W x 2, 6 ohm
Supported play formats (DTS 2.0 sound is played in DTS format.)LPCM 2ch, Dolby Audio™ (supporting Dolby® Digital), DTS
WIRELESS DEVICE OUTPUT POWER BT max transmitter power100mW at 2.4GHz – 2.4835GHz
Subwoofer NamePS-T4SWT
Weight4.1 kg
Dimensions (W x H x D)181.5 x 343.0 x 272.0 mm
AMPLIFIER
Rated Output power80W, 3 ohm
Overall Standby Power Consumption (W)2.0W
Bluetooth Port deactivation methodPress and hold the SOUND MODE button for more than 5 seconds to turn off Bluetooth Power function.

NOTES

Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
- Weight and dimensions are approximate.

  • Hereby, Samsung Electronics, declares that this equipment is in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address: http://www.samsung.com go to Support > Search Product Support and enter the model name.

This equipment may be operated in all EU countries.

SAMSUNG HW-T550 - NOTES - 1

[Correct disposal of batteries in this product]

(Applicable in countries with separate collection systems)

This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.

If batteries are not properly disposed of, these substances can cause harm to human health or the environment.

To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

SAMSUNG HW-T550 - (Applicable in countries with separate collection systems) - 1

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

For information on Samsung's environmental commitments and product specific regulatory obligations e.g. REACH, WEEE, Batteries, visit:

http://www.samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data-corner.html

INFORMATIONS RELATIVES À LA SÉCURITÉ

AVERTISSEMENTS

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

SAMSUNG HW-T550 - AVERTISSEMENTS - 1

dt's 2.0 Channel

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS 2.0 Channel are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

SAMSUNG HW-T550 - dt's 2.0 Channel - 1

Bluetooth

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Samsung Electronics Co., Ltd. is under license. Other trademarks and trade names are those of their respective owners.

13 AVIS DE LICENCE LIBRE

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

SAMSUNG HW-T550 - AVIS DE LICENCE LIBRE - 1

dt

2.0 Channel

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS 2.0 Channel are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

SAMSUNG HW-T550 - AVIS DE LICENCE LIBRE - 2

Bluetooth

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Samsung Electronics Co., Ltd. is under license. Other trademarks and trade names are those of their respective owners.

13 AVVISO DI LICENZA OPEN SOURCE

http://www.samsung.com/it/aboutsamsung/sustainability/environment/our-commitment/data/

INFORMAÇÉS DE SEGURANÇA

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

SAMSUNG HW-T550 - INFORMAÇÉS DE SEGURANÇA - 1

dt

2.0 Channel

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS 2.0 Channel are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

SAMSUNG HW-T550 - INFORMAÇÉS DE SEGURANÇA - 2

Bluetooth

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Samsung Electronics Co., Ltd. is under license. Other trademarks and trade names are those of their respective owners.

13 AVISO DE LICENÇA DE OPEN SOURCE

Para enviar pedidos e perguntas sobre software open source,contacta Samsung por e-mail (oss.request@samsung.com).

14 NOTA IMPORTANTE SOBRE O SERVICO

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

SAMSUNG HW-T550 - NOTA IMPORTANTE SOBRE O SERVICO - 1

dt

2.0 Channel

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS 2.0 Channel are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

SAMSUNG HW-T550 - NOTA IMPORTANTE SOBRE O SERVICO - 2

Bluetooth

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Samsung Electronics Co., Ltd. is under license. Other trademarks and trade names are those of their respective owners.

13 AVISO SOBRE LICENCIA DE CÓDIGO ABIERTO

© 2020 Samsung Electronics Co., Ltd. All rights reserved.

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre.

AreaContact CentreWeb Site
■ Europe
UK0333 000 0333www.samsung.com/uk/support
IRELAND (EIRE)0818717100www.samsung.com/ei/support
GERMANY061967755577www.samsung.com/de/support
FRANCE01486300000www.samsung.com/fr/support
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NETHERLANDS0889090100www.samsung.com/nl/support
BELGIUM02-201-24-18www.samsung.com/be/support (Dutch)www.samsung.com/be_fr/support (French)
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FINLAND030-6227515www.samsung.com/fi/support
SWEDEN0771726786www.samsung.com/se/support
POLAND801-172-678* lub +4822607-93-33*Specialistyczna infolina do obstugi zapytań dotycznych Telefonówkomórkowych: 801-672-678* (oplata wedlug taryfy operadora)http://www.samsung.com/pl/support/
HUNGARY0680SAMSUNG (0680-726-7864)www.samsung.com/hu/support
AUSTRIA08007267864 (0800-SAMSUNG)www.samsung.com/at/support
SWITZERLAND0800726786www.samsung.com/ch/support (German)www.samsung.com/ch_fr/support (French)
AreaContact CentreWeb Site
CZECH800 - SAMSUNG (800-726786)www.samsung.com/cz/support
SLOVAKIA0800 - SAMSUNG (0800-726786)www.samsung.com/sk/support
CROATIA072 726786www.samsung.com/hr/support
BOSNIA055 233 999www.samsung.com/support
NORTHMACEDONIA023 207 777www.samsung.com/mk/support
MONTENEGRO020 405 888www.samsung.com/support
SLOVENIA080 697 267 (brezplačna stevilka)www.samsung.com/si/support
SERBIA011 321 6899www.samsung.com/rs/support
KOSOVO0800 10 10 1www.samsung.com/support
ALBANIA045 620 202www.samsung.com/al/support
BULGARIA*3000 İngen na主题教育ıpeçden repadınıpaşa oprogram 0800 111 315 beşkıdentena ve basınkı onepatkıwww.samsung.com/bg/support
ROMANIA*8000 (apel in retea)08008-726-78-64 (08008-SAMSUNG)Apel GRATUITAtenţje: Dacă efectuţi apelu din rețeaua Digi (RCS/RDS), va rugamă ne contactati formân durnărul Telverde fãră ultimele două citre, astfel: 0800872678.www.samsung.com/ro/support
CYPRUS8009 4000 only from landline, toll freewww.samsung.com/gr/support
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Product information

Brand : SAMSUNG

Model : HW-T550

Category : Soundbar