BOTVAC D5+ CONNECTE - D503 - Robot vacuum NEATO - Free user manual and instructions

USER MANUAL BOTVAC D5+ CONNECTE - D503 NEATO

Congratulations on your new Neato robot – now “connected” so you can manage your floor cleaning from anywhere using your smartphone or tablet. This guide will help get your robot set up and connected via the Neato app. You’ll also find some important information on operating and maintaining your robot for best performance. Then relax. Your robot will let you know when your floors are clean.

PAUSE Cleaning SLEEP/RESET

1 Dirt Bin and Filter

2 Top 3 Laser Cover 4 Display & Touch Controls 5 Clean Spot Button 6 Clean House Button 7 Front Bumper 8 Status Lights 9 Handle

11 Brush 12 Side Brush 13 Drop Sensor Window 14 Battery Door 15 Robot Label 16 Charging Contacts 17 Wheels

The lights around the and buttons are used to indicate Battery Status and Error Conditions.

Turbo - most powerful clean Eco – quieter and longer runtime

SOLID WHITE Fully charged and ready to clean. BLINKING WHITE Charging, battery not fully charged, but can clean.

09:15 AM Wi-Fi Status

BLINKING AMBER Charging, cannot clean yet.

ON SOLID AMBER Error, see message on robot screen for additional information.

Blinking -Connecting to Neato server

Blinking - Connecting to home Wi-Fi

Solid – No home Wi-Fi signal

Important Items and Tips

IMPORTANT ITEMS Tips

Keep your robot away from liquids and wet areas. Move or cover pet bowls and plant trays.

To keep your robot out of places you don’t want it to go, set down boundary markers included in the package.

Clear the area of small items like toys and clothing.

Tie up wires, curtains and other low-hanging items. Thick carpet on top stair may affect the robot’s navigation system (top stair with lowpile carpet is OK). To make sure your robot sees the drop, place boundary markers 6 inches/15cm from the edge of the stair. Keep your Neato inside the house. It was not designed for outdoor cleaning or freezing temperatures. In MANUAL Clean, the only active sensors are the front drop sensors. Because you direct the robot yourself, you can run it into things without the robot stopping. Be careful if you drive the robot backwards as it could fall off of your stairs or cliff if you don’t stop it.

You can use scissors to cut boundary markers to a shorter length.

You can use removable tape such as gaffer tape or painters’ tape to keep boundary markers flat on the floor. To put Neato to sleep, press and hold the button for 2 seconds and the light on the screen will go off. To do a Reset of the Neato robot, press and hold the button for 15 seconds and all the lights and the screen will turn off. The robot will automatically turn back on.

The combo brush offers superior pick-up of pet hair, reduced noise during operation, and is ideal for homes with multiple types of flooring.

The spiral blade brush offers superior cleaning performance across all floor surfaces. If you do not plan to use your Neato for an extended period, push the power switch inside the dirt bin UP to power it off. Shiny surfaces and black floors might cause navigation issues.

Preparation and Set Up

Remove Films and Stickers

IMPORTANT Open the dirt bin and remove the tab.

IMPORTANT Remove all protective films and shipping material from the robot and charge base.

If they are not removed, Neato will not operate correctly.

OFF ON Set Up Charge Base

Plug the power cord securely into the charge base.

Choose a wall outlet that has a 3’ (1 m) clearance on both sides and in front of the charge base. This helps your robot find the charge base.

Adjust the length of the cord by wrapping it as shown.

Plug in the power cord and push the charge base against the wall.

Tip: Locate the charge base on a hard floor surface.

Push DOWN on the switch to power on the robot

OFF ON Tip: Make sure the power outlet is not controlled by a switch.

Put the dirt bin back in the robot.

Preparation and Set Up

Place the rounded side of your Neato robot against the metal charging contacts on the charge base.

Before using for the first time, charge your

Neato robot fully until both robot status lights are solid white and the battery indicator shows green. Always make sure Neato is on its charge base when finished cleaning.

Find your language using

Press SELECT to choose a language.

NOTE The robot wakes up in two steps 1) The Lights turn on in about 5 seconds and 2) The LCD turns on about 15 seconds later.

To change language later, go to Main Menu,

SELECT Settings, Language, and then choose your language.

Using your robot with the Neato app

The benefits of using the Neato app are:

Easy access and control, wherever you are

Directed cleaning with MANUAL Clean

• Pause cleaning, set up a schedule, change cleaning modes all in the palm of your hand.

• Lets you direct the path of the robot while it is cleaning.

Start your robot cleaning when you are not home

• MANUAL clean is only available on the

• Select CLEAN House and your robot will clean the entire floor so you come home to that just cleaned look.

• MANUAL Clean works only if the robot and the smart phone or tablet are connected to the same internet service.

Enhanced SPOT Clean options

Instant Notifications

• Options only available on the Neato app are size (small 7’x7’ or large 13’ x 13’) and number of cleaning passes (1x or 2x).

• Learn when your robot is done cleaning, alerts, and other information.

Setting up your robot with the Neato app

Download the Neato app from the App Store or Google Play.

You can setup your robot to work with or without the Neato app.

We recommend using the Neato app so you can control your robot and receive notifications via your smartphone or tablet. Follow the directions within the Neato app. You will be prompted to: • C reate a Neato account or Sign In to existing account • V erify your account via email (if new account) • Add/Setup your robot The robot day and time will automatically be set.

NOTE Before you begin, here’s what you will need:

• Your home Wi-Fi name and password • Fully charged robot The Neato app can run on multiple devices in a household. Just download the Neato app to other devices and sign in to the same My Neato account using the username and password used to setup the robot.

Robot setup without the Neato app

You may use your Neato robot without Wi-Fi or Neato app, but you will be missing out on extra convenience and functionality.

Use right to highlight Settings.

Follow these steps for setup without Wi-Fi:

12:00 AM If there is no Wi-Fi icon on top left of the robot screen, then Wi-Fi is Off. Go to next step to see how to Set Day and Time.

If there is a Wi-Fi icon in upper left, press SELECT to go to Main Menu.

Day and Time must be set before you can schedule your

Neato robot for automatic cleaning. You must turn Wi-Fi off before setting Day and Time

Wi-Fi Unchecked box means Wi-Fi is OFF Wi-Fi Checked box means Wi-Fi is ON On the Wi-Fi screen, press SELECT to uncheck and turn Wi-Fi Off. This will help save battery power.

Home screen to go to the Main Menu.

Schedule Settings About

Settings. Press SELECT. Day and Time. Press SELECT. Continue to follow the prompts on screen to set 12 or 24 Hour format, Day, and Time.

Using your Neato robot with the robot control panel

If the robot screen is off, press your Neato robot.

Pause, Stop, Return to Start

When ready to continue, press to make your selection on the robot screen to:

to clean your house.

• Return to Start or Base

Press on the robot for 1-pass clean of a 7’ x 7’ / 2m x 2m square.

Place your robot centered and facing the area to be cleaned.

Stop Cleaning Return to Start

Using your Neato robot with the robot control panel

Your Neato robot has two cleaning modes: : Most powerful clean : Quieter, longer runtime

To change the cleaning mode go to the

Home screen and press SELECT to get to the Main Menu.

Use to highlight Eco.

Press SELECT to change the mode. Cleaning

Use to highlight Cleaning.

The default cleaning mode is Turbo.

Turbo mode is ON– the most powerful clean

Checked box means Eco mode is

ON, quieter and longer runtimes.

09:15 AM Once set to ON, the robot continues each cleaning started with Eco ON, when you use the robot control panel. You must uncheck the box to turn Eco OFF for the robot to switch to Turbo for the next cleaning.

Using your Neato robot with the robot control panel

If the robot screen is off, press Neato.

Use right to highlight Day for scheduled cleaning. to wake up

Press SELECT and follow screens to schedule a weekly cleaning.

Turbo mode is ON– the most powerful clean

Checked box means Eco mode is

ON, quieter and longer runtimes.

About Use to highlight Schedule Press SELECT.

09:15 AM The clock icon indicates if there is a scheduled cleaning.

Press SELECT to go to the Main Menu.

At the end, choose the Cleaning Mode:

You can schedule up to one cleaning for every day of the week.

Maintaining your Neato robot

IMPORTANT Your robot needs regular maintenance to operate reliably. This means checking/ cleaning the brushes and emptying the dirt bin after every use or as needed, depending on your environment. Failure to do this may cause problems with your robot and impact your robot’s performance and possibly warranty coverage.

Dirt Bin and Filters

After each use, empty the dirt bin, clean the airways/openings and filter. To remove the filter, pinch the handle and pull out.

Replace the filter every 1 to 2 months or more frequently as needed.

Clean the top of the robot and the area around the laser top with a damp cotton cloth.

Remove the guard over the brush by pulling up on both sides.

PULL UP ON BOTH SIDES SIMULTANEOUSLY Use the cleaning tool blade to cut and remove hair and comb to remove dirt from the brush. Clean the brush ends.Replace the brush and guard over the brush.

Use the cleaning tool comb to clean the filter.

Use a dry cotton swab to clean the two drop sensor windows on the bottom of the robot.

You can find information about accessories and replacement parts for your Neato robot at NeatoRobotics.com.

Even if you are not using the Neato app, you can stay up to date on software releases and special offers by registering your robot. Go to NeatoRobotics.com/My-Neato to create an account and register your Neato robot.

Neato Robotics, Inc. warrants to the original purchaser that the Neato Robotics hardware product, excluding batteries, shall be free from defects in material and workmanship for 1 year from the original date of purchase.

For batteries, a Warranty Period of six (6) months applies.

Find more helpful information, including frequently asked questions, and tips and tricks for optimal operation.

See full Warranty at NeatoRobotics.com/

Important Information

Always purchase Neato Genuine accessories and parts:

Brushes Boundary Markers Batteries Cleaning Tool Dirt Bin Charge Base

Using unauthorized or 3rd party accessories

(non-Neato Genuine) can damage your robot and void your warranty. Recommended replacement schedule depends on use. • Filters - every 1 to 2 months • Batteries – every 12 to 18 months

NeatoRobotics.com/Support

YouTube.com/NeatoRobotics

See separate document included with your

You and your Neato robot

Congratulations on your new Neato robot. You will soon experience the joy of having clean floors without ever pushing a vacuum.

Observe your robot during the first few cleaning runs. You may find that a few small adjustments in your home (moving a chair or lamp a few inches, picking up cords) will make a big difference in your experience / results. Help your robot and your robot will help you.

Neato Robotics, Inc.

8100 Jarvis Avenue Newark, CA 94560 USA NeatoRobotics.com P/N 515-0040 Rev. 1