GXP280 - VoIP Phone GRANDSTREAM - Free user manual and instructions

Product Type	Entry-level SIP VoIP Phone
Brand	GRANDSTREAM
Model	GXP280
Display	LCD Screen
Programmable Buttons	3
Power Supply	5V DC Power Adapter Included
Network Connectivity	1 LAN RJ-45 port, 1 PC RJ-45 port (integrated switch)
Handset Port	RJ-9
Headset Port	RJ-9 (handset)
Protocol	SIP
Main Features	VoIP calls, superior audio quality, automated provisioning, security, SIP interoperability
Configuration	Via built-in web server or keypad menu (DHCP or static IP)
Dimensions (approx.)	200 x 180 x 80 mm
Weight (approx.)	0.5 kg
Package Contents	Phone, handset, 5V power adapter, Ethernet cable, phone cable, phone stand, quick installation guide
Mounting	Desktop (stand) or wall-mountable (wall bracket)
Safety	Do not restart during firmware update; use only the provided power adapter
Maintenance	Clean with a soft, dry cloth; avoid any liquid
Spare Parts	Power adapter, cables, handset (available separately)
Repairability	Limited; contact technical support for repairs

Frequently Asked Questions - GXP280 GRANDSTREAM

How to configure the GXP280 with a VoIP provider?

Connect the phone to your network, press MENU, go to Config, then enter the SIP parameters provided by your operator (Proxy, username, password). You can also use the web interface: enter the phone's IP address in a browser, log in with admin/123, and configure the SIP accounts.

How to find the IP address of the GXP280?

Press MENU, navigate to Status with the arrows, then press MENU to display the IP address.

What to do if the phone does not start correctly?

Check that the 5V power adapter is properly connected and the Ethernet cable is connected to an active network. Do not unplug during startup (flashing LEDs). If the problem persists, perform a factory reset (hold down the MUTE button while powering on).

Can I use the GXP280 to make emergency calls?

No, the GXP280 is not preconfigured for emergency calls. You must subscribe to a suitable Internet telephony service and configure the phone. In case of emergency, use a traditional phone. See the manual for details.

How to mount the GXP280 on the wall?

Attach the wall bracket to the base of the phone, then screw it to the wall. Use the handset tab to hold the handset in place. Refer to the included quick installation guide.

What cables are included with the GXP280?

The package contains an Ethernet cable, a phone cable (for the handset), and the power adapter. No additional cables are needed for basic installation.

How to reset the GXP280 to factory settings?

Hold down the MUTE button while plugging in the power. The phone will restart with default settings.

Is the GXP280 compatible with all VoIP providers?

The GXP280 is compatible with most standard SIP platforms. Check with your operator for SIP compatibility. Grandstream provides an interoperability list on its website.

Can I use the GXP280 with a power supply not provided?

No, use only the provided 5V adapter. A non-compliant power supply may damage the device.

How to configure the GXP280 with a static IP?

Go to Menu > Config > Network and disable DHCP. Then enter the IP address, subnet mask, and gateway manually. You can also do this via the web interface.

USER MANUAL GXP280 GRANDSTREAM

Grandstream Networks, Inc.

1297 Beacon Street, 2nd Floor

Brookline, MA 02446. USA

Tel: [phone]

The GXP280/GXP285 is not pre-configured to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit ("Emergency Service(s)") or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is Your responsibility to purchase SIP-compliant Internet telephone service, properly configure the GXP280/GXP285 to use that service, and periodically test your configuration to confirm that it works as You expect. If You do not do so, it is Your responsibility to purchase traditional wireless or landline telephone services to access Emergency Services.

GRANDSTREAM DOES NOT PROVIDE CONNECTIONS TO EMERGENCY SERVICES VIA THE GXP280/GXP285. NEITHER GRANDSTREAM NOR ITS OFFICERS, EMPLOYEES OR AFFILIATES MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS, AND YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING FROM OR RELATING TO YOUR INABILITY TO USE THE GXP280/ GXP285 TO CONTACT EMERGENCY SERVICES, AND YOUR FAILURE TO MAKE ADDITIONAL ARRANGEMENTS TO ACCESS EMERGENCY SERVICES IN ACCORDANCE WITH THE IMMEDIATELY PRECEDING PARAGRAPH.

PRECAUTIONS:

WARNING: Please DO NOT power cycle the GXP280/GXP285 when the LED lights are flashing during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.

WARNING: Use only the power adapter included in the GXP280/GXP285 package. Using an alternative non-qualified power adapter may possibly damage the unit.

OVERVIEW

The GXP280/GXP285 is a next generation entry-level SIP phone that features an LCD screen and 3 softkeys. The GXP280/GXP285 delivers superior audio quality, comprehensive telephony features, automated provisioning, security protection for privacy and broad interoperability with most 3rd party SIP devices and leading SIP telephony platforms. It is a very cost-effective choice for any business needing a feature rich basic IP phone.

PACKAGE CONTENTS:

1 X GXP280/GXP285
Main Case

1 X Handset

1X5VPowerAdapter

1x Ethernet Cable

1 X Phone Cord

1 X Phone Stand

1 X Quick Install Guide

PHONE SETUP:

Installing the phone (Wall Mount):

1. Attach the phone stand to the bottom of the phone as wall mount spacers.
2. Attach the phone to the wall via the wall mount hole.
3. Pull out the tab on from the handset cradle. (See figure below)
4. Rotate the tab and plug it back into the slot with the extension up to hold the headset while the phone is mounted on the wall. (See figure below)

Installing the phone (Phone Stand):

For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand. (Upper half, bottom part).

CONNECTING THE PHONE:

Refer to the illustration below when following the setup instructions.

PC Port LAN Port Power Headset Port

To setup the GXP280/GXP285, follow the steps below:

1. Connect the handset and main phone case with the phone cord.
2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.
3. Connect the 5V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet. (GXP280 only)
4. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time display to show up.
5. Using the phone embedded web server or keypad configuration menu, you can further configure the phone using either a static IP or DHCP.

Tips For Using the Keypad:

1. To access the MENU, press the round MENU button.
2. Navigate the menu by using the UP/DOWN and LEFT/RIGHT buttons.
3. Press the round MENU button to confirm a menu selection.
4. Delete an entry by pressing the MUTE button.
5. The phone automatically exits MENU mode when there is an incoming call, the phone goes off-hook, or when the MENU mode is left idle for 20 seconds.

PHONE CONFIGURATION:

Configure the GXP280/GXP285 using a Web Browser:

1. Ensure your phone is powered up and connected to the Internet.
2. Press MENU button to go into menu of the phone.
3. Press the "down" arrow button to "Status" and press MENU button to see the IP address.
4. Type the phone's IP address in your PC browser.
5. The default administrator password is "admin"; the default end-user password is "123".

Configure the GXP280/GXP285 using the Keypad:

1. Make sure the phone is idle
2. Press the "MENU" button to access the keypad MENU to configure the phone.
3. Select MENU-> Config, to configure settings for SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP Password.
4. Follow MENU options to configure the basic features of the phone – for example: the IP address if using a static IP. For details, please check GXP Series User Manual.
5. Please contact your ITSP (Internet Telephony Service Provider) for additional settings that may be necessary to configure the phone.

Note: For the detailed user manual, please download from: http://www.grandstream.com/support/gxp_series/general/gxp_support.html

1 X Unidad Principal

1X Auricular