PRO 6000T - Laptop MAXDATA - Free user manual and instructions

USER MANUAL PRO 6000T MAXDATA

FAULT DIAGNOSIS AND TROUBLESHOOTING

NOTE The company reserves the right to make unadvertised modifications to this document. Information contained in this document is intended solely for reference purposes and in no way constitutes a basis for asserting obligations on the part of the manufacturer or vendor. Neither the manufacturer nor the vendor accept liability for any errors or inaccuracies that this document may contain. Nor is liability accepted for damages or losses that arise from the incorrect application of this guide. No part of this document and the accompanying software may be copied, translated, or distributed without the prior permission of the dealer, manufacturer, or authors. Archive copies for private use are excepted from this rule. Brand or product names mentioned in this document may be names protected by copyright law or registered trademarks of other companies. These are mentioned only for identification purposes and have no recommendatory character in respect of the product or manufacturer. © July 2002 Legal Information Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated or its subsidiaries. In certain jurisdictions these trademarks may be registered. Intel and Pentium are registered trademarks of Intel Corporation. MS-DOS, Windows, Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP and Windows NT are registered trademarks of Microsoft. Copyright-Protected Technology This product contains copyright-protected technology that is protected by method claims of particular US patents and other intellectual property rights of Macrovision Corporation and other patent owners. The use of the copyright- protected technology must be authorized by Macrovision Corporation and is provided exclusively for private and other limited purposes unless another use is expressly permitted by Macrovision Corporation. Reverse engineering or disassembling is prohibited. Application & References This user guide offers an introduction and is intended to provide instructions for your first steps with your new computer. All references refer to the accompanying device drivers and utilities CD-ROM {Utility CD), which contains the drivers and special utilities for your notebook. If you wish to use an operating system that is not mentioned in these documents, consult the ReadMe files on the CD-ROM for the relevant information. Please also consult your dealer to make sure that it is possible to run your chosen operating system on your notebook. The operating system is not contained on the device drivers and utilities CD-ROM. a

Note: Some or all system configurations may have been made already. If this is not the case or if parts of the system need to be reconfigured, please refer to the “Installation Instructions” section for the relevant instructions. Declaration: This device meets the EN 55022 product standard for interference emissions, the EN 50082-1 basic standard for interference, and the EN 60950 low voltage directive standard. If any modification that has not been agreed with the manufacturer is made to the device, adherence to these standards can no longer be guaranteed. To ensure electromagnetic compatibility (EMC), please observe the information given in the handbook. Sound Power Level The workplace-based sound power level is less than 55 dB A. Federal Communications Commission (FCC) Note This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operator Note: This device has been carefully RF suppressed and tested to avoid radio interference. However, please pay attention to the following concerning external data cables: If it becomes necessary to replace a data cable specified by the manufacturer, then for correct radio interference suppression the operator must ensure that replacement cables match the original cable also as pertains to screening quality. Use only screened cables and external devices that are identical with this product in safety level and EMC behavior. In case of non-observance, compliance with the standards mentioned above is no longer guaranteed!

Laser (Service Information) Laser radiation when the cover is open! This laser radiation is contained in the CD drives. When dismantling and / or opening this drive, be careful: - Not to look into the beam, not even with optical instruments WARNING -Not to become exposed to the beam -To avoid eyes or skin being exposed to direct or scattered beam. Failure to observe these guidelines can lead to permanent blindness CD-ROM Drive: The built-in CD drives contain no user-serviceable or reparable parts. CD drives are to be repaired solely by the manufacturer. Laser products of laser classes 1 to 3B may be used in the product. With the housing unopened, the device meets the requirements of laser class 1. By opening the device, laser devices up to laser class 3B may be accessible. Unless the drive is expressly designated for the simultaneous use of more than one CD, never insert more than one CD into the drive. Field of Application This product is not intended for use in medical, life-saving or life support applications Returning the Device We offer a return guarantee: We use materials that allow professional reprocessing or disposal. This means that your notebook is fully recyclable. The outside packaging and all inner parts of the box can be disposed of as waste paper.

Although the notebook is highly robust, it is not indestructible. To prevent damage from occurring, please pay attention to the following: + Avoid exposing the notebook to strong shocks or vibrations. ° Keep it away from intense heat (radiators, direct sunlight). + Protect the notebook from electromagnetic interference. This will also prevent data loss. + Do not expose it to moisture. This is an electrical device! - Be sure to use the correct power supply. Always use an approved power adapter. The power adapter requires a fluctuation-free and WARNING uninterrupted power supply. If you have any questions, consult your local electricity supply company. The power adapter must be fitted with a grounded (earthed) plug. Never pull the cable to unplug the power supply — always pull the plug itself. Disconnect the external power supply (power adapter or car adapter) before cleaning the computer. - Notes on Using Batteries Only ever use batteries designed for use with this computer. Recharge batteries via the notebook. Do not attempt to repair faulty batteries yourself. Entrust repairs to your dealer or qualified service personnel. ATTENTION Keep damaged batteries away from children and dispose of them properly as soon as possible. Exercise caution in handling damaged batteries. Batteries may explode if exposed to fire or improperly handled or disposed of.

Safety Information The notebook is provided with a battery. The battery is recyclable. It is prohibited by law to dispose of the battery in ordinary household waste. If you have questions concerning proper disposal, consult your garbage collection service. ° Note on the System Clock Battery Caution: There is a risk of explosion if batteries are WARNING installed incorrectly. Replace the battery only with a battery recommended by the manufacturer or with a battery of the same type. Dispose of the battery according to the manufacturer's instructions. ° Servicing Do Not Service Your Computer Yourself! You could invalidate your warranty rights and expose yourself and the device to the risk of electrical shock. If servicing is required, consult qualified service personnel. Disconnect the computer from the power supply. If the following problems occur, consult qualified service personnel: WARNING - Power adapter or power cable is damaged or frayed. - Liquid has entered the computer. - Despite operating it correctly, the computer is not functioning properly. -The computer has been dropped or damaged. ° Cleaning Never apply cleaning agents directly to the computer. Use only a soft, lint-free cloth. Never use volatile (petroleum distillates) or scouring cleaning agents.

Shipping Contents SHIPPING CONTENTS Before you begin installing your notebook, make sure that all components are present. If any item listed in the shipping contents is missing from your computer package, please contact your dealer immediately. + Notebook e Battery e Utility CD + Power adapter + Power cable + User guide + CD or DVD-ROM drive (built in) + Modem cable Please retain the original packaging in case you need to send the device in for repairs or upgrades.

Preparation PREPARATION Before first using the computer, make sure you are familiar with the individual components of your system. Slide the catch (1) to the right and open the display. ON/OFF button Catch Display Hot Keys Status LEDs Keyboard TouchPad Stereo loudspeakers Power LED Battery LED Scroll buttons

The battery is included in the notebook's shipping contents. This battery is only partially charged. Take the new battery out of its packaging. Now slide the battery into the battery slot in the direction of the arrow until it clicks into place. The battery can now be charged up. Make sure that you allow the battery to charge for TWO PLEASE NOTE hours if the computer is switched off, or for FIVE hours if the computer is switched on. It is absolutely essential that the first time you charge the battery you fully charge it. Do not unplug the notebook from the power adapter until the battery is fully charged!

REMOVING THE BATTERY

Slide the catch (1) upwards. The battery is released. Pull the battery out of the battery slot in the direction of the arrow (2). You can now run the notebook with the power adapter alone. Fig. 4

The first time you use the computer, you need to use the power adapter. Use only the supplied power adapter. Using the wrong power adapter can cause damage to the computer. WARNING The power adapter contains no serviceable parts. NEVER OPENTHE POWER ADAPTER ! WARNING DANGER OF DEATH ! The notebook is supplied with a power cable and a universal, self-adjusting power adapter. The power adapter can operate with any constant voltage between 100 and 240 volts. To use the power adapter:

1. Connect the power cable to the power adapter.

2. Connect the power adapter to the DC IN socket

3. Connect the power cable to a power outlet.

You can choose to run the notebook via battery or power supply. Fig. 5

Fig. 6 Note: Please note that with the Windows operating systems you should always switch off the computer as follows: Click the Start button Select Shut Down Click OK This avoids any problems with the hard disk and operating system.

You've completed the preparation. Now press and hold the on/off button (1) for one second to switch on the notebook. Once the computer is switched on, the on/off switch can perform several functions depending on the energy settings. In the standard settings, pressing it € again will switch off the computer. Tip: If you experience a program or system crash, press the Ctrl + Alt + Del keys all at the same time. If you're lucky this will enable you to end only the task that has crashed and/or restart the computer. {Warm start). If this does not work, hold down the on/off button for more than four seconds - this will switch off the computer. You can now start up the computer as normal (cold start).

Power Management POWER MANAGEMENT Your system is compatible with APM and the newer (and more efficient) ACPI energy saving system. Note on PC Cards HARDWARE (Battery Status & Warnings) Never unplug a PC card After completing the POST (power-on self-test), while the system is in the battery status display shows the charge state save-to-disk mode. This f the batt Th bol flash hen th would deactivate the slot 0! e battery. . e symbol flashes wi en e and problems could battery charge is low. Save your data immediately occur with a modified and connect the power adapter. system configuration the next time you Start UP Low charge level & SUSPEND the computer . When the battery runs low (without the power adapter connected), one of these two protective functions is automatically activated': PLEASE NOTE Without Save-to-Disk If there is no save-to-disk file or partition set up on your system, then current data will be stored in RAM and the system automatically switches into suspend mode. With Save-to-Disk Data is saved in the special file or partition on the hard disk reserved for this purpose. The computer then automatically switches off. If there is no save- to-disk file or partition available, the system switches into suspend mode.

3) PC card release catch

2) Power in socket openings must be kept free from

3) PS2 port or S-Video ** obstructions at all times. If not,

4) IEEE 1394 port the device is liable to overheat.

(2) Port replicator connector (3) Ventilation opening *

• All air intake and ventilation openings must be kept free from obstructions at all times. If not, the device is liable to overheat. PLEASE NOTE Fig. 10

Symbol Meaning S. Hard disk is being accessed. Floppy disk or CD-ROM drive is being accessed. Lights when Num Lock is on. Lights when Caps Lock is on. Lights when Scroll Lock is on. Flashing green: the notebook is in suspend mode (@) Lights green: notebook is switched on Les Flashing orange: battery charging Table 1

System Overview HOT KEYS (Shortcut key combinations with special functions) Symbol Keys Meaning D Fn +F3 Switches loudspeaker on/off Switches between external Ë Fn+F4 mouse and TouchPad Zooms smaller resolutions to full Fn +65 screen mode ro: Y Fn +F6 Reduces brightness ro: À Fn +F7 increases brightness [« Y Fn +F8 Reduces the volume d À Fn +F9 increases the volume Switches between LCD / monitor / Fn +F10 | both Table 2 The original graphics drivers must be installed for the Fn + F10 function.

lfthe keys are not assigned to any functions, you can find the drivers to activate the keys on the Utility CD. The path is Operating System\ SwiftButton. e.g.: DA\WinXP\ SwiftButton\setup.exe. THE KEYBOARD Typewriter - Function keys - Special keys - There are four quick launch keys just above the keyboard. You can use these to launch frequently used applications. You can customize the function of these keys in <Control Panel><Keyboard><Swift Button>. Your notebook's keyboard has all the functions of a normal AT-compatible keyboard plus some extras: These keys correspond to a typewriter's keys. In many operating systems (and applications), special functions are available via these keys. You can find more detailed information on this in the relevant handbooks. These keys (and key combinations) are used for controlling various hardware functions. Press Fn + Num Lock to activate this field The | LED lights up

System Overview THE TOUCHPAD The system automatically sets up the integrated TouchPad. Provided you are using Windows, you do not need to install any drivers for the basic functions. If you wish to use the advanced functions (rocker keys and other advanced settings), you can find the drivers to activate the keys on the Utility CD. The path is Operating System\Touchpad. e.g.: D:\WinXP\Touchpad\setup.exe. (1) Sensor field (2) Left “mouse” button S (3) Rocker keys - function like a mouse wheel (4) Right "mouse" button Note for left-handers: Most operating systems enable reversal of the mouse buttons. Fig. 13

TOUCHPAD AND BUTTONS CONFIGURATION

You can configure the TouchPad and the individual button functions via the TouchPad icon at the bottom right corner of the screen. If you connect an external PS/2 mouse, the TouchPad is automatically deactivated. PLEASE NOTE Only USB devices and PCMCIA cards may be PLEASE NOTE connected or disconnected while the computer is switched on ! Connect/disconnect all other peripheral devices ONLY with the computer switched off !

To insert a CD, press the eject button on the front side of the drive. Place a CD onto the spindle with the label side facing up and push it gently down onto the spindle. Push the CD tray back in until it locks into place. The CD is now ready to read. Some CDs have an autostart function. This means that installation programs or music CDs automatically run after you place them in the drive.

The computer is provided with two PC card slots. These are 2x type Il or 1 PCMCIA slots or 1 x type Ill. To insert a PC card (3), push it into the slot (2) until it locks into place. To remove it, push the eject button (1) next to the slot.

The system automatically sets up the integrated analog modem. To use the modem functions, connect the modem socket to an analog telephone socket (not ISDN) using the telephone cable. Proper Use: The modem can be connected to all analog sockets (TBR 21) in Europe. It is to be used solely for data communication purposes. PLEASE NOTE Do not attempt to connect the modem to an ISDN telephone socket! This would result in serious damage to the device. If you are using Windows 2000, please read the information on Fig. 16 regional settings in the Soft- ware section.

Your system is supplied in a preloaded condition. This means that all the data and drivers that the system requires are already on the hard disk. In case you erase and/or format your hard disk drive, the system drivers are stored on the Utility CD supplied with the computer. After reinstalling the operating system (for example, with the Recovery CD), this allows you to restore your notebook to a usable condition. WINDOWS XP After installing the Windows XP Fo Utility CD (D:] operating system, you need to

insert the Utility CD. 21 win2kK Run the “setup.exe” file in each of the directories indicated. We recommend you install the graphics drivers (VGA) first of all. This will improve the appearance = of the desktop environment. © swift button Then install the AGP driver (VXD) 1 touchpad and the chipset driver (INF). [2 Video | It goesntt mater win order you complete the Installation In. VxD p Recommended: modem - audio. Install the Swift Button and TouchPad drivers as required.

Software MODEM INSTALLATION The drivers for your modem have to be installed manually. Please click in the following order:

2. The System Properties window opens. Here, select:

3. <Hardware> <Device Manager> <PCI Communications

Controller> (double-click to open)

4. <Reinstall Driver...> <Next>

This will start the device driver update assistant.

<install from a list or specific location> <Next>

6. Deactivate the <Search removable media> checkbox

7. Check the <include this location in the search> box

8 <Search> Select the path: CD-ROM drive D\WinXP\Modem <OK><Next><Finish> <Close> Now select ‘Audio Controller” in the Device Manager. Select: <Hardware> <Device Manager> <Audio Controller> (double-click to open) Carry out points 4 to 7 as for modem installation. <Search> Select the path: CD-ROM drive DA\WinXP\Audio <OK><Next><Finish> <Close> You can now close the device manager and the control panel.

Software WINDOWS 2000 eo Utility CD (D:] After installing the Windows XP a-Q ME operating system, you need to 1 audio ] insert the Utility CD. L Run the “setup.exe” file in each of ë the directories indicated. -[1 modem] We recommend you install the 4-1 swift button graphics drivers (VGA) first of all. #4-C1 touchpad This will improve the appearance EC Vide | Thon instal tre AGP ere (VD) L Xl and the chipset driver (INF). &-CJ WinP It doesn't matter which order you complete the installation in. MODEM INSTALLATION The drivers for your modem have to be installed manually. Please click in the following order: <Start> <Settings> <Control Panel> <System> (double-click to open) <Hardware> <Device Manager> <PCI Communications Controller> (double-click to open) <Reinstall Driver...> <Next> This will start the device driver update assistant. Select: <Search for a suitable driver for my device (recommended)> <Next> <Optional search locations> <CD-ROM Drives> <Next><Next><Finish> <Close> You can now close the device manager and the control panel.

Software AUDIO INSTALLATION The drivers for your sound card have to be installed manually. Please click in the following order: <Start> <Settings> <Control Panel> <System> (double-click to open) <Hardware> <Device Manager> <Audio Controller> (double-click to open) <Reinstall Driver...> <Next> This will start the device driver update assistant. Select: <Search for a suitable driver for my device (recommended)> <Next> <Optional search locations> <CD-ROM Drives> <Next><Next><Finish> <Close> You can now close the device manager and the control panel. REGIONAL SETTINGS Depending on the version of the Windows 20007" driver for the modem, the basic settings for the location may be set to “United States of America” To check/modify this, do the following: Click with the left mouse button, in this order, on: <Start> <Settings> <Control Panel> You can set the telephone and modem options here. On the Dialing Rules tab, select New Location and click <Edit>. Enter a location name (optional; for example, home, office, or similar), then under Country/Region select the country you are in and type in your local area code. Click <Apply> to save this setting. Click <OK> to leave this menu. You can now close the control panel.

Operating Environment Operating temperature: 5 to 35 °C (41 to 95 °F) Operating humidity: 20 to 85 % RH (5 to 35 °C)

Appendix B -Troubleshooting

FAULT DIAGNOSIS AND TROUBLESHOOTING

If a problem occurs while working with your computer, first of all try using the following information to solve the problem. lf the problem cannot be solved in this way, you can find additional information in the advanced service handbook (on the device drivers and utilities CD-ROM). If the problem persists, switch off the system for several minutes and then restart it. You will lose all unsaved data, but the system may work properly again. Subsequently contact your dealer or customer support agent. Although l’m pressing the power switch the computer stays switched off Possible cause of the problem: The battery is missing or is incorrectly installed Note: The power on LED is not lit. Troubleshooting;: o Make sure that the battery is in the battery compartment and is inserted properly. o Check that the battery terminals are making direct contact. o Connect your notebook to the power adapter so that the battery (if present) can recharge. Possible cause of the problem: battery level low Note: The battery display LED flashes. Troubleshooting;: Operate the computer using the power adapter. lf the system does not immediately start up, switch off the computer and then restart it.

Appendix B -Troubleshooting The screen is not working Possible cause of the problem: The energy saving mode is activated. Note: The suspend LED flashes. Troubleshooting;: o Press any key Possible cause of the problem: The screen settings are incorrect. Troubleshooting;: o Press the Fn + F7 key combination, several times if necessary. o If an external monitor is connected, switch it on. Possible cause of the problem: In the system settings, a different screen type to the existing one is set. Troubleshooting;: o Press the Fn + F10 key combination. o If an external monitor is connected, connect this to a power source and switch it on. Also check the brightness and contrast settings {you can find additional information on this topic in the advanced service handbook). The system stops working. Possible cause of the problem: An energy saving function has been activated. Note: The screen switches itself off. Troubleshooting;: Press any key or press the on/off button if none of the status LEDs are lit.

Appendix B -Troubleshooting Possible cause of the problem: A software error has caused a system crash. Troubleshooting;: o Additional information is available in the operating system handbook. o If you cannot remedy the problem, then restart the system. You will lose any unsaved data! If this doesn't work either, briefly switch off the computer and then switch it back on again. Warnings Each time the system starts, it carries out a self-test (POST). If an error occurs, an error message appears, briefly describing the problem. You can find information on what to do next in the advanced service handbook.