PJD6211 - Projector VIEWSONIC - Free user manual and instructions

USER MANUAL PJD6211 VIEWSONIC

PJD6211/PJD6212 DLP Projector

-User Guide
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-使用手册（繁體）
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IMPORTANT: Please read this User Guide to obtain important information on install-

ing and using your product in a safe manner, as well as registering your product for

future service. Warranty information contained in this User Guide will describe your

limited coverage from ViewSonic Corporation, which is also found on our web site

at http://www.viewsonic.com in English, or in specific languages using the Regional

selection box in the upper right corner of our website.

Copyright © ViewSonic® Corporation, 2010. All rights reserved.

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS and DDC are trademarks of VESA.

PS/2, VGA and XGA are registered trademarks of International Business Machines Corporation.

Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.

Product Registration

To meet your future needs, and to receive any additional product information as it becomes available, please register your product on the Internet at: www.viewsonic.com. The ViewSonic® Wizard CD-ROM also provides an opportunity for you to print the registration form, which you may mail or fax to ViewSonic.

For Your Records
Product Name:	PJD6211/PJD6212 ViewSonic DLP Projector
Model Number:	VS12618
Document Number:	PJD6211_PJD6212_UG_ENG Rev. 1C 01-01-10
Serial Number:
Purchase Date:

The lamp in this product contains mercury.

Please dispose of in accordance with local, state or federal laws.

CONTENTS

Introduction 5

Projector Features 5
Package Contents 6
Projector Overview 7

Using the Product 9

Control Panel 9
Connection Ports 10
Remote Control 11
Replacing the Battery 12
Remote Control Operation 13

Installation 14

Connecting the Projector 14
Powering On/Off the Projector 15
Adjusting the Projector 16

Menu Operation 18

Maintenance 24

Cleaning the Lens 24
Cleaning the Projector Housing 24
Replacing the Lamp 25

Specifications 27

Appendix 28

LED Indicator Messages 28
Compatibility Modes 29
Troubleshooting 31
RS-232 Command and Configuration 32
IR Control Code 33

Compliance Information

FCC Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

For Canada

CE Conformity for European Countries

The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive 2006/95/EC.

Following information is only for EU-member states:

The mark is in compliance with the Waste Electrical and Electronic Equipment Directive 2002/96/EC (WEEE).

The mark indicates the requirement NOT to dispose the equipment including any spent or discarded batteries or accumulators as unsorted municipal waste, but use the return and collection systems available.

If the batteries, accumulators and button cells included with this equipment, display the chemical symbol Hg , Cd, or Pb, then it means that the battery has a heavy metal content of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.

Important Safety Instructions

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this unit near water.
6. Clean with a soft, dry cloth.
7. Do not block any ventilation openings. Install the unit in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs. Convenience receptacles and the point where they exit from the unit. Be sure that the power outlet is located near the unit so that it is easily accessible.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the unit. When a cart is used, use caution when moving the cart/unit combination to avoid injury from tipping over.
13. Unplug this unit when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.

Declaration of RoHS Compliance

This product has been designed and manufactured in compliance with Directive 2002/95/EC of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance	Proposed Maximum Concentration	Actual Concentration
Lead (Pb)	0.1%	< 0.1%
Mercury (Hg)	0.1%	< 0.1%
Cadmium (Cd)	0.01%	< 0.01%
Hexavalent Chromium (Cr6+)	0.1%	< 0.1%
Polybrominated biphenyls (PBB)	0.1%	< 0.1%
Polybrominated diphenyl ethers (PBDE)	0.1%	< 0.1%

Certain components of products as stated above are exempted under the Annex of the RoHS Directives as noted below:

Examples of exempted components are:

1. Mercury in compact fluorescent lamps not exceeding 5mg per lamp and in other lamps not specifically mentioned in the Annex of RoHS Directive.
2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic ceramic parts (e.g. piezoelectronic devices).
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weight.

Notes on the AC Power Cord

AC Power Cord must meet the requirement of countries where you use this projector. Please confirm your AC plug type with the graphics below and ensure that the proper AC Power Cord is used. If the supplied AC Power Cord does not match your AC outlet, please contact your sales dealer. This projector is equipped with a grounding type AC line plug. Please ensure that your outlet fits the plug. Do not defeat the safety purpose of this grounding type plug. We highly recommend using a video source device also equipped with a grounding type AC line plug to prevent signal interference due to voltage fluctuations.

For Australia and Mainland China

For the U.S.A. and Canada

For Continental Europe

For the U.K.

Introduction

Projector Features

The projector integrates high-performance optical engine projection and a user - friendly design to deliver high reliability and ease of use.

The projector offers the following features:

Single chip 1.397cm / 0.55" Texas Instruments DLP® technology
XGA (1024 x 768 pixels)
Auto image re-sizing (Auto-Sync.) to 1024 x 768 full screen with scaling compression compatibility for VGA, SVGA, XGA and SXGA*
Compatibility with Macintosh® computers
Compatibility with NTSC, PAL, SECAM and HDTV
D-Sub 15-pin terminal for analog video connectivity
User-friendly, multi-language on-screen display
Advanced electronic keystone correction
RS-232 connector for serial control

The information in this manual is subject to change without notices.
The reproduction, transfer or copy of all or any part of this document is not permitted without express written consent.

Package Contents

When you unpack the projector, make sure you have all these components:

Projector with Lens Cap

AC Power Cord

Remote Control (IR)

ViewSonic CD Wizard

Quick Start Guide

VGA Cable (D-SUB to D-SUB)

Optional accessories

RS232 cable
P/N: J2552-0208-00

RGB to component adapter
P/N: J2552-0212-00

• Contact you dealer immediately if any items are missing, appear damaged, or if the unit does not work.
  Save the original shipping carton and Packing material; they will come-in handy if you ever to ship your unit. for maximum protection, repack your unit as it was originally packed at the factory.

Projector Overview

Front View

1 Lens cap
Elevator button
Lens cap strap
4 Projection lens
5 Front IR remote control sensor
6 Ventilation holes (intake)

7 Speaker
Focus ring
⑨ Zoom ring
10 Control panel
Lamp cover

Rear View

1 Connection ports
AC power socket
Kensington lock
4 Rear IR remote control sensor
5 Ventilation holes (exhaust)
Security bar

Bottom View

1 Ceiling mount (M4*6)
2 Tilt-adjustment feet

This projector can be used with a ceiling mount for support. The ceiling mount is not included in the package.
Contact your dealer for information to mount the projector on a ceiling.

Using the Product

Control Panel

LED

Power (Power LED indicator) Refer to "LED Indicator Messages".
TEMP (Temperature LED indicator) Refer to "LED Indicator Messages".
LAMP (Lamp LED indicator) Refer to "LED Indicator Messages".

Button Function

4 V/Keystone

Manually correct distorted images resulting from an angled projection.

6 Four directional buttons

Use four directional buttons to select items or make adjustments to your selection.

6 ENTER

Enter to sub-menu and confirm the menu selection.

SOURCE

Manually select an input source.

3 MENU/EXIT

Display or exit the on-screen display menus.

9 Power

Turn the projector on or off.

Connection Ports

USB

This connector is for firmware update.

VIDEO

Connect composite video output from video equipment to this jack.

S-VIDEO

Connect S-Video output from video equipment to this jack.

4 MONITOR OUT

Connect to a computer display, etc.

COMPUTER IN 1

Connect image input signal (analog RGB or component) to this jack.

RS-232

When operating the projector via a computer, connect this to the controlling computer's RS-232C port.

COMPUTER IN 2

Connect image input signal (analog RGB or component) to this jack

12V OUT

12V DC out

AUDIO IN

Connect an audio output from video equipment to this jack.

10 AUDIO OUT

Connect to a speaker or other audio input equipment.

Remote Control

1 POWER Turn the projector on or off.
Four directional buttons Use four directional buttons to select items or make adjustments to your selection.
3 MENU Display or exit the on-screen display menus.
Enter Confirmed selections.
Exit Exit OSD Menu.
Keystone+ / - Adjust image distortion caused by tilting the projector.
7 Magnify Zoom in and out the images.
Source
Manually select an input source.
Auto Resynchronize the projector to the input signal from a computer. This function is available for computer mode only.
Mouse Switch between OSD control and Mouse control (Apply to Navigation buttons, Enter/Mouse Left Click, and Exit/Mouse Right Click buttons).
ViewM Switch in between high brightness performance or Accuracy color performance.

12 Freeze Press "Freeze" to pause the screen image. Press again to cancel the freeze function.
Mute Cut off the sound temporarily. Press again to cancel the Mute function.
Blank Cut off the screen temporarily. Press again to cancel the Blank Screen function.
Volume +/ - Adjust the volume level.

Replacing the Battery

For the first time use:

Remove the transparent insulation tape by pulling it before use.

For battery change:

1. Push the catch to the left and remove the battery holder.

1. Remove the old Lithium coin cell and install new one (CR2025). Ensure that the side with the mark "+" is up.

1. Push the battery holder back into the remote control until you feel a click.

Caution

■ Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Make sure the plus and minus terminals are correctly aligned when loading a battery.

Keep the battery out of the reach of children.
Do not recharge the battery or expose the battery to fire or water.
- Do not dispose the used battery along with household waste. Dispense u batteries according to local regulations.
Danger of explosion may happen if batteries are incorrectly replaced. Replace only with the same type recommended by the manufacturer.
Battery should not be in or near to fire or water, keep batteries in a dark and dry place.
If suspect battery leakage, wipe out the leakage and then replace a new bat the leakage adheres to your body or clothes, rinse well with water immediat

Remote Control Operation

Point the remote control at the infrared remote sensor and press a button.

Operating the projector from the front

Operating the projector from the rear

The remote control may not operate when there is sunlight or other strong light such as a fluorescent lamp shining on the remote sensor.
Operate the remote control from a position where the remote sensor is visible.
Do not drop the remote control or jolt it.
- Keep the remote control out of locations with excessively high temperature or humidity.
Do not get water on the remote control or place wet objects on it.
Do not disassemble the remote control.

Installation

Connecting the Projector

USB Cable

VGA (D-Sub) to HDTV (RCA) Cable

VGA Cable (D-Sub to D-Sub)

6 Composite Video Cable

RS-232 Cable

S-Video Cable

4 Audio Cable

• When connecting cable, power cords of both projector and external equipment should be disconnected from AC outlet.
  The figure above is a sample connection. This does not mean that all of these devices can or must be connected simultaneously.
  The cables that come with the projector may differ from the above illustration.

The included cables are based on actual shipment delivery.

Powering On/Off the Projector

Powering On the Projector:

1. Remove the projector lens cap.

2. Complete the AC power cord and peripheral signal cable(s) connections.

3. Press button on the control panel or the POWER button on the remote control to turn on the projector. The projector takes a minute or so to warm up.

4. Turn on your source (computer, notebook, DVD, etc.). The projector automatically detects your source.

If you are connecting multiple sources to the projector simultaneously, press the SOURCE button on the control panel or the Source button on the remote control.

Warning

■ Remove the lens cap first before powering on.
■ Never look into the lens when the lamp is on. This can damage your eyes.
This focal point concentrates high temperature. Do not place any object near it to avoid possible fire hazard.

Powering Off the Projector:

1. Press button on the control panel or the POWER button on the remote control to turn off the projector lamp. You will see a message "Power off? Press Power again" appear on the screen.
2. Press button on the control panel or the POWER button on the remote control again to confirm.

The cooling fans continue to operate for cooling cycle.
When the Lamp LED begins flashing, the projector has entered stand-by mode.
If you want to turn the projector back on, you must wait until the projector has completed the cooling cycle and has entered stand-by mode. Once in standby mode, simply press button on the control panel or the POWER button on the remote control to restart the projector.

1. Disconnect the AC power cord from the electrical outlet and the projector.
2. Do not turn on the projector right after power off.

Adjusting the Projector

Adjusting the Projector Height

The projector is equipped with an elevator foot to adjust the image height.

To raise or lower the image:

1. To raise or lower the image, press the elevator button and raise or lower the front of the projector. Release the button to lock the adjustment.
2. To level the image on the screen, turn the tilt-adjustment foot to fine-tune the height.

To avoid damaging the projector, make sure that the elevator foot and tilt-adjustment foot are fully retracted before placing the projector in its carrying case.

Adjusting the Projector Zoom and Focus

1. Focus the image by rotating the focus ring. A still image is recommended for focusing.
2. Adjust the image by sliding the zoom ring.

Adjusting Projection Image Size

Refer to the graphic and table below to determine the screen size and projection distance.

Screen size Diagonal	4 : 3 Screen
	Wide		Tele
	Projection distance		Projection distance
	m	inch	m	inch
1.02m / 40"	1.30	51	1.57	62
1.27m / 50"	1.60	63	2.00	79
1.52m / 60"	1.96	77	2.39	94
1.78m / 70"	2.29	90	2.79	110
2.03m / 80"	2.62	103	3.18	125
2.29m / 90"	3.00	118	3.58	141
2.54m / 100"	3.28	129	3.99	157
3.05m / 120"	3.91	154	4.80	189
3.81m / 150"	4.95	195	5.99	236
5.08m / 200"	6.60	260	8.00	315
6.35m / 250"	8.28	326	10.01	394
7.62m / 300"	9.93	391	-	-

Position the projector in a horizontal position; other positions can cause heat build-up and damage to the projector.
- Keep a space of 30~cm or more between the sides of the projector.
- Do not use the projector in a smoky environment. Smoke residue may build-up on critical parts and damage the projector or its performance.
■ Consult with your dealer for special installation such as suspending from a ceiling.

Menu Operation

The projector has multilingual on-screen display menus that allow you to make image adjustments and change a variety of settings.

1 Adjustable range and default setting vary depending on signal type.
2 This function is only available when the projector is installed an optional filter cover.

How to operate

1. Press the MENU button to open the OSD menu.
2. When OSD is displayed, use / to select any feature in the main menu.
3. After selecting the desired main menu item, press to enter sub-menu for feature setting.
4. Use / to select the desired item and adjust the settings with / .
5. Press the MENU button, the screen will return to the main menu.
6. To exit OSD, Press the MENU button again. The OSD menu will close and the projector will automatically save the new settings.

Picture (Computer / Video Mode)

Brightness

Brighten or darken the image.

Contrast

Set the difference between light and dark areas.

Color Setting

Adjust the color temperature. At higher temperature the screen looks colder; at lower temperature, the screen looks warmer. If you select "User", then you can change the intensity of each of 3 color (Red, Green, Blue) to customize user color temperature.

User Color

User Color provides six sets (RGBCMY) of colors to be adjusted. When you select each color, you can independently adjust its range and saturation according to your preference.

Keystone

Manually correct distorted images resulting from an angled projection.

Aspect Ratio

Select how the picture fits on the screen:

4:3 : The input source will be scaled to fit the projection screen.
16:9 : The input source will be scaled to fit the width of the screen.

Image

There are many factory presets optimized for various types of images.

PC : For computer or notebook.
■ Movie : For home theater.
■ sRGB : For PC standard color.
User : Memorize user's settings.
White Board: For white projection screen type.
Black Board: For black projection screen type.
Green Board: For green projection screen type.
Daylight Mode: For a daylight environment.

White Intensity

Increase the brightness of white areas.

Gamma

Effect the represent of dark scenery. With greater gamma value, dark scenery will look brighter.

3D Sync

On: 120Hz detection
Off: Disable 120Hz

3D Sync Invert

On: Invert left and right frame contents.
Off: Default frame contents.

Computer Image (Computer Mode)

Frequency

Adjust the timing of the projector relative to the computer.

Tracking

Adjust the phase of the projector relative to the computer.

H Position (Horizontal Position)

Adjust the image left or right within the projection area.

V Position (Vertical Position)

Adjust the image up or down within the projection area.

Video Image (Video Mode)

Saturation

Adjust a video image from black and white to fully saturated color.

Sharpness

Sharpen or soften the image.

Tint

Shift colors toward red or green.

Sound (Computer / Video Mode)

Volume

Adjust the volume level.

Mute

Cut off the sound temporarily.

Setting (Computer / Video Mode)

Menu Position

Choose the menu location on the display screen.

Projection

Adjust the picture to match the orientation of the projector: upright or upside-down, in front of or behind the screen. Invert or reverse the image accordingly.

Signal Type

Specify the source to the COMPUTER IN 1/COMPUTER IN 2 terminal that you wish to project.

Auto: Automatically detect the input signal type from COMPUTER IN 1 and COMPUTER IN 2 terminals.
RGB : For VGA signal
YCbCr/YPbPr:For component signal

Lamp Hours

Display the lamp's elapsed operating time (in hours).

Lamp Hours Reset

Reset the lamp Hour to 0 hours.

Filter Mode

Use this function to activate filter mode after the projector is installed an optional filter cover.

Filter Hours

Display the filter's elapsed operating time (in hours).

When Filter Mode is turned on, the Filter Hours also turns on automatically.

Filter Hours Reset

Reset the filter Hour to 0 hours.

Power Saving

If no operation is performed for a specific period of time, projector will automatically turn off.

Auto Source

Automatically scan through all the input source.

ECO Mode

Use this function to dim the projector lamp light output which will lower power consumption and increase lamp life.

This function will be unavailable when the DCR function is on.

High Altitude

Use this function to allow the fans operates at full speed continuously to achieve proper high altitude cooling of the projector.

OSD Timeout

Duration of OSD menu display countly starts (at idle state by second).

Option (Computer / Video Mode)

Blank Screen

Blank the screen temporarily, and select the screen color when this function is active.

Password

Set or change the password. When the password function is added, image projection will require to input the preset password when turning on the projector.

Screen Capture

Capture the current projection screen as a start-up screen.

Start-up Screen

Select start-up screen when the projector is powered on or when no signal is input.

"User" is the screen that you captured.

Digital Zoom

Zoom in and out the images.

DCR (Dynamic Contrast Ratio)

Enable DCR will further enhance contrast ratio by darkening the black scenes. Disable DCR will resume to normal contrast performance. DCR will impact lamp life and system noise performance.

Closed Caption

Enable or Disable closed captions by selecting CC1 (closed caption1, the most common channel), CC2, CC3, CC4, T1, T2, T3, T4 or OFF.

Brilliant Color

Produce an expanded on-screen color spectrum that delivers enhanced color saturation for bright, true-to-life images. Suggesting to turn Off for most video sources and On for most computer sources.

Green Mode

Enable this function when power consumption is under 1W.

Language (Computer / Video Mode)

Select the language used by the on-screen menu.

Factory Default (Computer / Video Mode)

Restore settings to factory default.

System Info (Computer / Video Mode)

Source

Display the input source.

Resolution

Display the resolution.

H. Frequency

Display H. Frequency.

V. Frequency

Display V. Frequency.

Maintenance

The projector needs proper maintenance. You should keep the lens clean as dust, dirt or spots will project on the screen and diminish image quality. If any other parts need replacing, contact your dealer or qualified service personnel. When cleaning any part of the projector, always switch off and unplug the projector first.

Warning

Never open any of the covers on the projector. Dangerous electrical voltages inside the projector can cause severe injury. Do not attempt to service this product yourself. Refer all servicing to qualified service personnel.

Cleaning the Lens

Gently wipe the lens with lens cleaning paper. Do not touch the lens with your hands.

Cleaning the Projector Housing

Gently wipe with a soft cloth. If dirt and stains are not easily removed, use a soft cloth damped with water, or water and neutral detergent, and wipe dry with a soft, dry cloth.

Turn off the projector and remove the AC power cord from the power outlet before beginning maintenance work.
Make sure the lens is cool before cleaning.
- Do not use detergents or chemicals other than those noted above. Do not use benzene or thinners.
Do not use chemical sprays.
Use a soft cloth or lens paper only.

Replacing the Lamp

As the projector operates over time, the brightness of the projector lamp gradually decreases and the lamp becomes more susceptible to breakage. We recommend replacing the lamp if a warning message is displayed. Do not attempt to replace the lamp yourself. Contact the qualified service personnel for replacement.

The lamp is extremely hot right after turning off the projector. If you touch the lamp, you may scald your finger. When you replace the lamp, wait for at least 45 minutes for the lamp to cool down.
- Do not touch the lamp glass at any time. The lamp may explode due to improper handling, including the touching of the lamp glass.
Lamp lifetime may differ from lamp to lamp and according to the environment of use. There is no guarantee of the same lifetime for each lamp. Some lamps may fail or terminate their lifetime in a shorter period of time than other similar lamps.
A lamp may explode as a result of vibration, shock or degradation as a result of hours of use as its lifetime draws to an end. Risk of explosion may differ according to the environment or conditions in which the projector and lamp are being used.
Wear protective gloves and eyeglasses when fixing or detaching the lamp.
- Faster on-off-cycles will damage the lamp and reduce lamp life. Wait at least for 5 minutes to turn off the projector after powering on.
- Do not operate the lamp in proximity to paper, cloth, or other combustible material nor cover it with such materials.
Do not operate the lamp in an atmosphere containing an inflammable substance, such as thinner.
Thoroughly ventilate the area or the room when operating the lamp in an oxygen atmosphere (in the air). If ozone is inhaled, it could cause headaches, nausea, dizziness, and other symptoms.
The inorganic mercury is involved in the lamp. If the lamp bursts, the mercury inside the lamp will be exposed. Leave the area immediately if the lamp shatters while being operated and ventilate the area for at least 30 minutes in order to avoid the inhalation of mercury fumes. Otherwise it could be harmful to user's health.

1. Turn off the projector.
2. If the projector is installed in a ceiling mount, remove it
3. Unplug the power cord.
4. Loosen the screw in the side of the lamp cover and remove the cover.
5. Remove the screws from the lamp module, raise the handle, and lift out the module.
6. Insert the new lamp module into the projector and tighten the screws.
7. Replace the lamp cover and tighten the screw.
8. Turn on the projector. If the lamp does not turn on after the warm-up period, try reinstalling the lamp.
9. Reset the lamp hour. Refer to the "Setting" menu.

Dispose the used lamp according to local regulations.
Ensure that screws are tightened properly. Screws not tightened fully may result in injury or accidents.
Since the lamp is made of glass, do not drop the unit and do not scratch the glass.
Do not reuse the old lamp. This could cause the lamp to explode.
- Be sure to turn off the projector and unplug the AC power cord before replacing the lamp.
Do not use the projector with the lamp cover removed.

Specifications

Display system	Single 1.397cm / 0.55" DLP panel
Resolution	XGA (1024 × 768)
Zoom	1.2X
F/No.	2.51 - 2.69
Focal length	21.95 - 24.18
Screen size	76.2cm × 762cm / 30" – 300"
Lamp	180W
Input terminal	D-Sub 15-pin x 2, S-VIDEO x 1,VIDEO x 1, Audio signal input (3.5 mm stereo mini jack) x 1
Output terminal	D-Sub 15 pin x 1, Audio signal output (3.5 mm stereo mini jack) x 1, 12-Vdc trigger output x 1
Control terminal	RS-232 x 1, USB x 1
Speaker	2 watt x 1
Video compatibility	NTSC, NTSC 4.43 PAL, PAL-N, PAL M SECAM, HDTV (480p, 576p, 720p, 1080i/p), Composite video
Scanning frequency Horizontal frequency Vertical frequency	31 - 80 KHz 50 - 120 Hz
Environment	Operating: Temperature: 0°C to 40°C Humidity: 30%-85% Storage: Temperature: -20°C to 60°C Humidity: 30%-85%
Power requirement	AC 100-240 V, 50 - 60 Hz, 2.3A
Power consumption	240 W
Dimension (W x D x H)	279.5mm x 218mm x 105mm / 11.0" x 8.6" x 4.1"
Weight	2.7 kg (6lb)
Note: Design and Specifications are subject to change without prior notice.

Appendix

LED Indicator Messages

LED Type	Color	Status	Meaning
Power LED	Blue	Solid (LED x 1)	The projector is in standby mode.
Lamp LED	Off	Off
Temp LED	Off	Off
Power LED	Blue	Solid (LED x 2)	Powering up
Lamp LED	Off	Off
Temp LED	Off	Off
Power LED	Blue	Solid (LED x 2)	Normal operation
Lamp LED	Off	Off
Temp LED	Off	Off
Power LED	Blue	Flash (LED x 2)	Power-down
Lamp LED	Off	Off
Temp LED	Off	Off
Power LED	Blue	Solid (Full brightness)	The projector system has some problems with its fans, so the projector cannot start up.
Lamp LED	Red	Solid
Temp LED	Red	Flash
Power LED	Blue	Solid (Full brightness)	The lamp is in good condition and is projecting at maximum brightness.
Lamp LED	Off	Off
Temp LED	Off	Off
Power LED	Blue	Solid (Full brightness)	The lamp has reached its end of life and must be changed soon. The lamp will continue to operate until it fails . Change the lamp. If the lamp is off, then the ballast will become malfunction.
Lamp LED	Off	Solid
Temp LED	Off	Solid
Power LED	Blue	Flash (Full brightness)	The projector is shutting and the fan motor is cooling the lamp for shutdown. Do not unplug the power cord or turn the power off before the Lamp LED changes to flashing. The fan motor will turn off when the lamp has cooled.
Lamp LED	Red	Solid
Temp LED	Red	Solid
Power LED	Blue	Solid (Full brightness)	Temperature is too high. The lamp will turn off. The fan motor is cooling the lamp.
Lamp LED	Red	Flash
Temp LED	Red	Off
Power LED	Off	Off	The lamp ignition failed. If temperature is too high, the fans will cool the lamp.
Lamp LED	Red	Solid
Temp LED	Red	Solid

Compatibility Modes

Computer:

Compatibility	Resolution	H-Sync [KHz]	V-Sync [Hz]
VGA	640 x 480	24.6	50.0
		31.5	59.9
		37.9	72.8
		37.5	75.0
		43.3	85.0
	640 x 480 @ 120Hz	61.9	119.5
	720 x 400	31.5	70.0
		37.9	85.0
SVGA	800 x 600	31.0	50.0
		35.2	56.0
		37.9	60.3
		48.1	72.0
		46.9	75.0
		53.7	85.1
		76.3	120.0
	800 x 600 @ 120Hz	76.3	120.0
XGA	1024 x 768	48.4	60.0
		56.5	70.1
		60.0	75.0
		68.7	85.0
		97.6	120.0
	1024 x 768 @ 120Hz	97.6	120.0
	1152 x 864	67.5	75.0
	1280 x 960	60.0	60.0
		85.9	85.0
SXGA	1280 x 1024	64.0	60.0
		80.0	75.0
	1280 x 960	64.7	60.0
		75.0	75.0
	1280 x 1024	64.0	60.0
		80.0	75.0
	14460 x 1050	64.7	60.0
	1600 x 1200	75.0	60.0

Video:

Signal	Horizontal Frequency (kHz)	Vertical Frequency (Hz)
1080i	33.8	60.0
1080i	28.1	50.0
1080p	67.5	60.0
1080p	56.3	50.0
720p	45.0	60.0
720p	37.5	50.0
576p	31.3	50.0
576i	15.8	50.0
480p	31.5	60.0
480i	15.8	60.0

Troubleshooting

Refer to the symptoms and measures listed below before sending the projector for repairs. If the problem persists, contact your local reseller or service center. Please refer to "LED Indicator Messages" as well.

Start-up problems

If no lights turn on:

• Be sure that the power cord is securely connected to the projector and the other end is plugged into an outlet with power.
  Press the power button again.
  Unplug the power cord and wait for a short while, then plug it in and press the power button again.

Image problems

If the searching source is displayed:

Press the SOURCE button on the control panel or the Source button on the remote control one or more times to select another active input source.
■ Be sure the external source is turned on and connected.
For a computer connection, ensure your notebook computer's external video port is turned on. Refer to the computer manual.

If the image is out of focus:

Be sure the lens cover is removed.
While displaying the on-screen menu, adjust the focus ring. (The image size should not change; if it does, you are adjusting the zoom, not the focus.)
Check the projection lens to see if it needs cleaning.

If the image is flickering or unstable for a computer connection:

Press the Resync button on the remote control.
Press the MENU button, go to Computer Image and adjust Frequency or Tracking.

Remote control problems

If the remote control does not operate:

• Be sure nothing is blocking the remote control receiver on the front of the projector. Use the remote control within the effective range.
  Aim the remote control at the screen or at the front or back of the projector.
• Move the remote control so it is more directly in front of or behind the projector and not as far to the side.

RS-232 Command and Configuration

Baud Rate:19200 Parity Bit:none

Data Bit:8 Stop Bit:1 Assign Port:COM1

Name	Operation type	CRC	Header	Command	Response
Power	ON	BE, EF, 10, 05, 00,	C6, FF,	11, 11, 01, 00, 01, 00	06
	OFF	BE, EF, 03, 06, 00,	DC, DB,	69, 00, 00, 00, 00, 00	06
Source	Computer (Analog RGB)	BE, EF, 03, 19, 00,	19, 29,	01, 47, 02, CC, CC, 00	06
	YCbCr	BE, EF, 03, 19, 00,	89, E8,	01, 47, 02, CC, CC, 00	06
	S-Video	BE, EF, 03, 19, 00,	E8, 69,	01, 47, 02, CC, CC, 00	06
	Composite Video	BE, EF, 03, 19, 00,	78, A8,	01, 47, 02, CC, CC, 00	06
	HDTV (Y-Pb-Pr)	BE, EF, 03, 19, 00,	DA, 2B,	01, 47, 02, CC, CC, 00	06
OSD	Menu	BE, EF, 02, 06, 00,	E9, D3,	30, 00, 00, 00, 00, 00	06
	Up	BE, EF, 02, 06, 00,	6D, D2,	34, 00, 00, 00, 00, 00	06
	Down	BE, EF, 02, 06, 00,	0B, D2,	32, 00, 00, 00, 00, 00	06
	Left	BE, EF, 02, 06, 00,	DA, D3,	33, 00, 00, 00, 00, 00	06
	Right	BE, EF, 02, 06, 00,	38, D2,	31, 00, 00, 00, 00, 00	06
ECO	On	BE, EF, 03, 06, 00,	EF, DB,	6A, 00, 00, 00, 00, 00	06
	Off	BE, EF, 03, 06, 00,	3E, DA,	6B, 00, 00, 00, 00, 00	06
Auto Source	On	BE, EF, 03, 06, 00,	89, DB,	6C, 00, 00, 00, 00, 00	06
	Off	BE, EF, 03, 06, 00,	58, DA,	6D, 00, 00, 00, 00, 00	06
Source		BE, EF, 02, 06, 00,	57, D0,	2E, 00, 00, 00, 00, 00	06
Auto-Sync		BE, EF, 02, 06, 00,	86, D1,	2F, 00, 00, 00, 00, 00	06
Blank Screen(Video)		BE, EF, 02, 06, 00,	DF, DF,	66, 00, 00, 00, 00, 00	06
Keystone	Keystone	BE, EF, 02, 06, 00,	3D, DE,	64, 00, 00, 00, 00, 00	06
	Up	BE, EF, 03, 06, 00,	10, DB,	65, 00, 00, 00, 00, 00	06
	Down	BE, EF, 03, 06, 00,	23, DB,	66, 00, 00, 00, 00, 00	06
Image		BE, EF, 03, 06, 00,	F2, DA,	67, 00, 00, 00, 00, 00	06
Aspect Ratio		BE, EF, 03, 06, 00,	OD, DA,	68, 00, 00, 00, 00, 00	06
Factory Reset		BE, EF, 03, 06, 00,	6B, DA,	6E, 00, 00, 00, 00, 00	06
Lamp Hour		BE, EF, 03, 06, 00,	BA, DB,	6F, 00, 00, 00, 00, 00	Lamp Hour
Firmware Version		BE, EF, 03, 06, 00,	D5, D9,	70, 00, 00, 00, 00, 00	Version
System Status		BE, EF, 03, 06, 00,	04, D8,	71, 00, 00, 00, 00, 00	03:Projector ON (Normal Mode)

D-Sub 9 pin

1	1 CD
2	RXD
3	TXD
4	DTR
5	GND
6	DSR
7	RTS
8	CTS
9	RI

Wire List

C1	COLOR	C2
1	Black	1
2	Brown	2
3	Red	3
4	Orange	4
5	Yellow	5
6	Green	6
7	Blue	7
8	Purple	8
9	White	9
SHELL	DW	SHELL

IR Control Code

Button name	Product ID Code	Data Code	Description
Power	0x83, 0xF4	87	Power On/Off
Freeze	0x83, 0xF4	14	Pause the screen image
Menu	0x83, 0xF4	32	Enter Management Menu
▲	0x83, 0xF4	22	Upward(For OSD)
←	0x83, 0xF4	31	Leftward(For OSD)
►	0x83, 0xF4	33	Rightward(For OSD)
▼	0x83, 0xF4	42	Downward(For OSD)
ViewMatch	0x83, 0xF4	54	ViewMatch
Keystone+	0x83, 0xF4	34	Increase Keystone Value
Keystone-	0x83, 0xF4	44	Decrease Keystone Value
Resync	0x83, 0xF4	61	Resync The Input Signal Source
Source	0x83, 0xF4	62	Find The Input Signal Source
Blank	0x83, 0xF4	64	Hide The Image With Blank
Aspect	0x83, 0xF4	63	Aspect Ratio

IR Control Code

Key	Format	Byte1	Byte2	Byte3	Byte4
Power	NEC	83	F4	13	87
Source	NEC	83	F4	13	02
Up	NEC	83	F4	13	82
Down	NEC	83	F4	13	85
Left	NEC	83	F4	13	83
Right	NEC	83	F4	13	81
MENU	NEC	83	F4	13	84
Auto	NEC	83	F4	13	64
Mouse	NEC	83	F4	13	6B
ViewMatch	NEC	83	F4	13	63
Freeze	NEC	83	F4	13	80
Enter / Mouse Left	NEC	83	F4	13	8c
Exit / Mouse Right	NEC	83	F4	13	8d
KeyS+	NEC	83	F4	13	86
KeyS-	NEC	83	F4	13	8a
Digital Zoom+	NEC	83	F4	13	68
Digital Zoom-	NEC	83	F4	13	6a
Volume+	NEC	83	F4	13	88
Volume-	NEC	83	F4	13	89
Mute	NEC	83	F4	13	8b
Blank	NEC	83	F4	13	8f

Customer Support

For technical support or product service, see the table below or contact your reseller.

Note : You will need the product serial number.

Country/Region	Web Site	T=Telephone F=Fax	E-mail
Australia/New Zealand	www.viewsonic.com.au	AUS=1800 880 818 NZ=0800 008 822	[e-mail]
Canada	www.viewsonic.com	T (Toll-Free)=1-866-463-4775 T (Toll)=1-424-233-2533 F=1-909-468-1202	[e-mail]
Europe	www.viewsonicEurope.com	www.viewsoniceurope.com/uk/Support/Calldesk.htm
Hong Kong	www.hk.viewsonic.com	T=852 3102 2900	[e-mail]
India	www.in.viewsonic.com	T=1800 11 9999	[e-mail]
Ireland (Eire)	www.viewsoniceurope.com/uk/	www.viewsoniceurope.com/uk/sup-port/call-desk/	[e-mail]
Korea	www.kr.viewsonic.com	T=080 333 2131	[e-mail]
Latin America (Argentina)	www.viewsonic.com/la/	T=0800 666 0194	[e-mail]
Latin America (Chile)	www.viewsonic.com/la/	T=800 440 303	[e-mail]
Latin America (Columbia)	www.viewsonic.com/la/	T=01 800 915 6588	[e-mail]
Latin America (Mexico)	www.viewsonic.com/la/	T=001 800 514 6518	[e-mail]
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: [phone] CON 10 LINEAS Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: [phone] Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru)	www.viewsonic.com/la/	T=0800 53458	[e-mail]
Macau	www.hk.viewsonic.com	T=853 2870 0303	[e-mail]
Middle East	ap.viewsonic.com/me/	Contact your reseller	[e-mail]
Puerto Rico & Virgin Islands	www.viewsonic.com	T=1-800-688-6688 (English) T=1-866-379-1304 (Spanish) F=1-909-468-1202	[e-mail] [e-mail]
Singapore/Malaysia/Thailand	www.viewsonic.com.sg	T=65 6461 6044	[e-mail]
South Africa	ap.viewsonic.com/za/	Contact your reseller	[e-mail]
United Kingdom	www.viewsoniceurope.com/uk/	www.viewsoniceurope.com/uk/sup-port/call-desk/	[e-mail]
United States	www.viewsonic.com	T (Toll-Free)=1-800-688-6688 T (Toll)=1-424-233-2530 F=1-909-468-1202	[e-mail]

Limited Warranty VIEWSONIC® PROJECTOR

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

Limited Three (3) year General Warranty

Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp from the date of the first consumer purchase; Europe except Poland: Three (3) years warranty for all parts excluding the lamp, three (3) years for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Poland: Two (2) years warranty for all parts excluding the lamp, two (2) years for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase.

Limited One (1) year Heavy Usage Warranty:

Under heavy usage settings, where a projector's use includes more than four (4) hours average daily usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase.

Other regions or countries: Please check with your local dealer or local ViewSonic office for the warranty information.

Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer's installed lamp only. All accessory lamps purchased separately are warranted for 90 days.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration, failure, or malfunction resulting from:

a. Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, improper maintenance, unauthorized product modification, or failure to follow instructions supplied with the product.
b. Operation outside of product specifications.
c. Operation of the product for other than the normal intended use or not under normal conditions.
d. Repair or attempted repair by anyone not authorized by ViewSonic.
e. Any damage of the product due to shipment.
f. Removal or installation of the product.
g. Causes external to the product, such as electric power fluctuations or failure.

h. Use of supplies or parts not meeting ViewSonic's specifications.
i. Normal wear and tear.
j. Any other cause which does not relate to a product defect.

1. Removal, installation, and set-up service charges.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic Customer Support (please refer to "Customer Support" page). You will need to provide your product's serial number.
2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer.

The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope. com under Support/Warranty Information.

Mexico Limited Warranty

VIEWSONIC 圆 PROJECTOR

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase. Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer's installed lamp only. All accessory lamps purchased separately are warranted for 90 days.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Causes external to the product, such as electrical power fluctuations or failure.
d. Use of supplies or parts not meeting ViewSonic's specifications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.

1. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is displayed on the product for an extended period of time.
2. Removal, installation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product's serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records

Product Name:

Document Number:

Purchase Date:

Model Number:

Serial Number:

Extended Warranty Purchase? (Y/N)

If so, what date does warranty expire?

1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.

Contact Information for Sales & Authorized Service (Centro Autorizzato de Servizio) within Mexico:
Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: [phone] http://www.viewsonic.com/la/soporte/index.htm
NUMERO Gratis DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo: Distribuciones y Servicios Computaciones SA de CV. Calle Juarez 284 local 2 Col. Bugambillas C.P. 83140 Tel: [phone] E-Mail: [e-mail]	Villahermosa: Compumantenimietenos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: [phone] E-Mail: [e-mail]
Puebla, Pue. (Matrix): RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: [phone] CON 10 LINEAS E-Mail: [e-mail]	Veracruz, Ver.: CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZON Y ALVARADO Frac. Reforma C.P. 91919 Tel: [phone] E-Mail: [e-mail]
Chihuahua	Cuernavaca
Solutiones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: [phone] E-Mail: [e-mail]	Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: [phone] E-Mail: [e-mail]
Distrito Federal: QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: [phone] E-Mail: [e-mail]	Guadalajara, Jal.: SERVICRECE, S.A. de C.V. Av. Niños Héros # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: [phone] E-Mail: [e-mail]
Guerrero Acapulco	Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: [phone] E-Mail: [e-mail]
GS Computación (Grupo Sesicomp) Progre #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: [phone]
MERIDA: ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: [phone] E-Mail: [e-mail]	Oaxaca, Oax.: CENTRO DE DISTRIBUTION Y SERVICIO, S.A. de C.V. Murguia # 708 P.A., Col. Centro, 68000, Oaxaca Tel: [phone] Fax: [phone] E-Mail: [e-mail]
Tijuana: STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembre Tijuana, Mexico	FOR USA SUPPORT: ViewSonic Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: [phone] (English); 866-323-8056 (Spanish); Fax: [phone] E-Mail: http://www.viewsonic.com