STOREJET 25P - External hard drive TRANSCEND - Free user manual and instructions

USER MANUAL STOREJET 25P TRANSCEND

System Requirements 3

Safety Precautions 4

General Use 4
Backing Up Data 4
Transporting 4
Power 4
Reminders 5

Product Overview 6

Installing a Hard Drive 7

Connecting to a Computer 9

Disconnecting from a Computer 11

Windows 11
Mac OS 9.0 or Later 11
Linux® Kernel 2.4 or Later 12

Formatting the Hard Drive 13

Windows® 2000/XP 13
Windows® 7/Vista 14
Mac OS. 17
Linux 19

Troubleshooting 20

Specifications 22

Ordering Information 22

Transcend Limited Warranty 23

Introduction

Congratulations on purchasing Transcend's StoreJet 25P. This lightweight, ultra-portable, high-speed USB storage device is the perfect data management system for uploading, downloading, storing and transferring your vital data and information. With its huge storage capacity and fast 480Mbps USB 2.0 data transfer rates, the compact StoreJet 25 is ideal for carrying your files, folders, documents, photos, music and videos to and from desktop or notebook computers. In addition, the StoreJet 25 comes with very useful software* that can increase your mobile productivity. This User's Manual is designed to help you get the most from your new device, please read both in detail before using the StoreJet 25.

*Note: The StoreJet elite software only works in Windows - please see the Software User's Manual for details

Package Contents

The StoreJet 25 package includes the following items:

StoreJet® 25P

Travel Pouch

1 Mini USB to 2 Standard-A USB cable (USB Y cable)

Features

Racing-inspired lightweight slim design with checkered front panel
Protective soft travel pouch
Slide-open case for easy hard drive installation and removal
High-speed USB 2.0 compliant and backwards compatible with USB 1.1
Easy Plug and Play operation - no drivers required
Completely USB powered. No external power supply or battery needed
High-Speed data transfer rates up to 480Mbits per second
Includes StoreJet® elite data-management software
LED power and data transfer activity indicator

System Requirements

Desktop or notebook computer with a working USB port

One of following Operating Systems (OS):

• Windows® 2000
• Windows® XP
• Windows® Vista
• Windows® 7
  Mac® OS 9.0 or later
  Linux® Kernel 2.4 or later

Safety Precautions

These usage and safety guidelines are IMPORTANT! Please follow them carefully.

Please ensure that you connect the USB cable to the StoreJet 25 and your computer correctly (small end StoreJet 25, large end PC)

General Use

• Carefully unpack the contents of the StoreJet 25 package.
• During operation, avoid exposing your StoreJet 25 to extreme temperatures above 55^ , or below 5^ .
• Do not drop your StoreJet 25.
• Do not allow your StoreJet 25 to come in contact with water or any other liquids.
• Do not use a damp/wet cloth to wipe or clean the exterior case.
• Do not store your StoreJet 25 in any of the following environments:

Direct sunlight
o Next to an air conditioner, electric heater or other heat sources
In a closed car that is in direct sunlight
In an area with strong magnetic fields or excessive vibration

Backing Up Data

• Transcend does NOT take any responsibility for data loss or damage during operation. If you decide to store data on your StoreJet 25 we strongly advise that you regularly backup the data to a computer, or other storage medium.
• To ensure High-Speed USB 2.0 data transfer rates when using your StoreJet 25 with a computer, please check that the computer has the relevant USB drivers. If you are unsure about how to check this, please consult the computer or motherboard User's Manual for USB driver information.

Transporting

• Do not pack your StoreJet 25 into luggage without the proper padded support. Other items in the luggage may damage your StoreJet 25 if it does not have the proper protection.
• Avoid squeezing your StoreJet 25 (to prevent damage to the internal HDD).
• Avoid placing objects on top of your StoreJet 25 (to prevent compression damage).

Power

• The StoreJet 25 is powered directly via a computer USB port. However, the power supplied by the USB port on some older computers is below the 5V DC required to power the StoreJet 25. In this instance, please connect the spare large connector of the provided USB Y cable to a second USB port on the computer, this will provide the additional power necessary to run the drive.

The spare USB connector can provide additional power for the StoreJet 25 when needed

• Please use the Mini USB to USB A-Type cable that came with the StoreJet 25 to connect it to a computer, and always ensure that the cable you are using is in good condition. NEVER use a cable that is frayed or damaged.
• Ensure nothing is resting on the USB cable and that the cable is not located where it can be tripped over or stepped on.
• If you have connected all ends of the USB cable and still have power-related problems while reading / writing data, we recommend that you purchase a Transcend USB Power Adapter (TS-PA2A) to provide the power necessary to operate the StoreJet 25.

Reminders

Always follow the procedures in the "Disconnecting from a Computer" section to remove the StoreJet from your computer.

Figure 1: StoreJet 25P

Case Screw

Mini USB Port

The StoreJet 25 hard drive enclosure only works with 2.5" SATA Hard Disk Drives.

■ Installing a Hard Drive

If you purchased a Transcend StoreJet 25 hard drive enclosure that does not have an SATA hard disk drive already installed, please read this section for installation instructions. If a hard drive is already installed, you can skip to the "Connecting to a Computer" section.

1. Use a small Phillips screwdriver to remove the case screw

1. Hold the case firmly between your palms and slide in opposite directions to remove the cover.

1. Place the hard drive (face up) into the case, with its SATA connectors facing the circuit board.

1. Gently push the hard drive onto the circuit board while making sure the SATA connectors are correctly aligned. Do NOT connect the hard drive at an angle.

1. Reattach the front cover and slide it back into place

1. Reattach the case screw.

Connecting to a Computer

If you want to use the StoreJet 25 as an external hard drive to upload/download data to and from your computer, you will need to connect it to a USB port on the computer using the provided USB Y-cable.

Figure 2: Mini USB to Standard-A USB cable (USB Y-cable)

1. Plug the small end of the USB Y-cable into the Mini USB port on the StoreJet 25.
2. Plug the large end of the cable into an available USB port on your desktop, or notebook computer.

*On some older computers, the power supplied by the USB port is below the required 5V DC power. In this instance, please connect the spare large connector on the provided USB Y-cable to a second USB port on the computer. This will provide the additional power necessary to run the drive.

Figure 3: Connecting to a Computer

1. When the StoreJet 25 is successfully connected to a computer, the StoreJet's Power LED will light up, a new Local Disk drive with a newly-assigned drive letter will appear in the My Computer window, and a Removable Hardware icon will appear on the Windows System Tray. The StoreJet 25's internal hard drive comes pre-formatted for FAT32.

Figure 4: *F: is an example drive letter, the letter in your "My Computer" window may differ

1. Once connected, you can use the StoreJet 25 as an external hard drive to transfer data to and from your computer. Simply drag and drop files or folders onto the Local Disk drive letter that represents the StoreJet 25.
2. If you installed a brand new hard drive into your StoreJet 25, please follow the instructions in the Formatting the Hard Drive section to prepare your disk for use with your Windows® Mac®, or Linux® system.

NEVER disconnect the StoreJet from a Computer when its LED is flashing.

Windows®

1. Select the Hardware icon on the system tray.
2. The Safely Remove Hardware pop-up window will appear. Select it to continue.

Figure 5: Safely Remove Hardware

1. A window will appear stating, "The 'USB Mass Storage Device' device can now be safely removed from the system."

Figure 6: Safe to Remove Hardware

WARNING! To prevent data loss, always use this procedure to remove the StoreJet from Windows®.

Mac® OS 9.0 or Later

Drag and drop the Disk icon that represents your StoreJet 25 into the Trashcan. Then unplug your StoreJet 25 from the USB port.

Figure 7: Drag StoreJet 25 drive icon into the Trashcan

Linux® Kernel 2.4 or Later

Execute umount /mnt/Storejet to un-mount the device. Then unplug your StoreJet 25 from the USB port.

WARNING! Formatting the disk will erase all of the data on your StoreJet 25. You must have Administrator Rights to format in Windows.

Windows®2000/XP

1. Download the StoreJet Format Utility from Transcend's online Download Center at http://www.transcendusa.com/Support/DLCenter/index.asp (the software can be located by selecting "Storage Devices -> StoreJet Drives -> any StoreJet product -> any StoreJet model)
2. When the download is complete, extract the downloaded ZIP file to your computer's hard drive (not the StoreJet 25) and run the StoreJetFormatter.exe application.
3. Plug the StoreJet 25 into an available USB port on a Windows® 2000/XP computer.
4. Unplug all other USB storage devices from your computer. This is to prevent accidental format of a different USB drive.
5. In the StoreJet Format Utility window, click the "Refresh" button.
6. The program will automatically detect the StoreJet 25 drive.

Figure 8: The Utility will automatically detect the StoreJet 25 drive

1. Press "Start".

Figure 9: Press "Start"

1. A confirmation window will appear. Press OK to begin formatting the drive.

1. The format process may take a few minutes. When complete, an "O.K." message will appear in the bottom right hand corner of the window.

Figure 10: Format Complete

1. Click the "Close" button to finish and exit.

Windows® 7/Vista

1. Download the StoreJet Format Utility from Transcend's online Download Center at http://www.transcendusa.com/Support/DLCenter/index.asp (the software can be located by selecting "Storage Devices -> StoreJet Drives -> any StoreJet product -> any StoreJet model)

2. When the download is complete, extract the downloaded ZIP file to your computer's hard drive (not the StoreJet 25).

3. Plug the StoreJet 25 into an available USB port on your Windows® 7/Vista computer.

4. Unplug all other USB storage devices from your computer. This is to prevent accidental format of a different USB drive.
5. Right-click "StoreJetFormatter.exe" and select "Run as Administrator."

Figure 11: Run as administrator

1. The User Account Control window will appear. Select "Allow" to continue.

Figure 12: Allow Transcend's StoreJet Format Utility to run in Vista/7

1. In the StoreJet Format Utility window, click the "Refresh" button.
2. The program will automatically detect the StoreJet 25 drive.

Figure 13: The Utility will automatically detect the StoreJet 25 drive

9. Press "Start".

Figure 14: Press "Start"

1. A confirmation window will appear. Press OK to begin formatting the drive.

1. The format process may take a few minutes. When complete, an "O.K." message will appear in the bottom right-hand corner of the window.

Figure 15: Format Complete

1. Click the "Close" button to finish and exit.

Mac® OS

1. Plug the StoreJet 25 into an available USB port on your MAC computer.
2. Unplug all other external storage devices from your computer. This is to prevent accidental format of a different drive.
3. Click the "Initialize" button.

Figure 16: "Unreadable drive" pop-up window

1. In the Disk Utility window, select the new drive from the list on the left.
2. Select the "Erase" tab.
3. Choose the Volume Format you want (Mac OS Extended (journale) is recommended).

Figure 17: Select a Volume Format (file system)

1. Input a name for your new drive (otherwise, your drive will be named "Untitled")
2. Click the "Erase" button in the bottom right corner of the window

Figure 18: Name your drive (optional)

1. Click "Erase" again to confirm.

Figure 19: "Erase Disk" confirmation window

1. Click the "Close" button to finish and exit.

Linux®

1. Plug the StoreJet 25 into an available USB port on your Linux computer.
2. Unplug all other USB storage devices from your computer. This is to prevent accidental format of a different USB drive.
3. Type fdisk /dev/sda (replace /dev/sda with your actual USB device)
4. Press p
5. Press n
6. Press w
7. Type mkfs.ext3 /dev/sda1
8. Go to /etc/fstab and add: /dev/sda1 /mnt/usbdrive auto user,noauto 0 0
9. Type mkdir /mnt/usbdrive
10. Type mount /mnt/usbdrive

Troubleshooting

If a problem occurs with your StoreJet 25, please first check the information listed below before taking your StoreJet 25 in for repair. If you are unable to solve a problem from the following hints, please consult your dealer, service center, or local Transcend branch office. We also have FAQ and Support services on our website.

My operating system cannot detect the StoreJet 25

Check the following:

1. Is your StoreJet 25 properly connected to the USB port? If not, unplug it and plug it in again. If it is properly connected, try using another available USB port.
2. Are you using the USB cable that came in the StoreJet 25 package? If not, try using the Transcend USB Y-cable to connect the StoreJet to your computer.
3. The StoreJet 25 is powered directly via a computer USB port; however, the power supplied by the USB port on some older computers is below the 5V DC required to power the StoreJet 25. In this instance, please connect the spare large end of the USB Y cable to a second USB port on your computer. This will provide the additional power necessary to run the drive.

Spare USB connector provides additional power.

1. Is your StoreJet 25 connected to a Mac® keyboard? If so, unplug it and plug it into an available USB port on your Mac® desktop computer.
2. Is the USB port enabled? If not, refer to the user's manual of your computer (or motherboard) to enable it.

My computer does not recognize the StoreJet 25

1. A single USB port may not provide enough power for the StoreJet 25 to function. Make sure you plug both large ends of the USB cable directly into your computer's USB ports.
2. Avoid connecting the StoreJet 25 through a USB HUB.

Figure 20: Plug both USB connectors directly to your computer

The StoreJet 25 does not Power-ON

Check the following:

1. Ensure that the StoreJet 25 is properly connected to the USB port(s) on your computer.

2. Ensure that the USB port is working properly. If not, try using an alternate USB port.

I cannot detect the StoreJet 25 on my Mac

If you installed a drive into the StoreJet 25P that was previously used in a Windows® computer, it is most likely formatted with NTFS, which is not compatible with Mac OS. To store and backup data on your Mac® please follow the instructions on formatting the StoreJet 25 on a Mac® to convert the drive to Mac's HFS+ format. If you plan to regularly use the drive with both Windows and Mac computers, we recommend formatting the drive to the FAT32 file system. Keep in mind that formatting the drive will erase all existing data on the drive.

I cannot detect the StoreJet 25 in Linux

If you installed a drive into the StoreJet 25P that was previously used in a Windows® or Mac® computer, you may need to reformat the drive in order to use it with the Linux operating system. Please follow the instructions on formatting the StoreJet 25 in Linux. Remember that formatting the drive will erase all existing data on the drive.

StoreJet 25P

Specifications

Size (L x W x H)	127.4mm x 81.25mm x 14.5mm
Weight (with hard drive)	158g
Storage Media	2.5-inch SATA Hard Disk Drive
Power Supply	5V DC supplied from the USB port(s)
Max. Transfer Speed	480Mbits per second
Operating Temperature	5°C (41°F) to 55°C (131°F)
Certificates	CE, FCC, BSMI
Warranty	3-years

Ordering Information

Device Description	Transcend P/N
USB Power Adapter	TS-PA2A

Transcend Limited Warranty

"Above and Beyond" is the standard we set ourselves for customer service at Transcend. We consistently position ourselves to be significantly above the industry norm, which is all part of our commitment to Customer Satisfaction.

Please do not break or remove the warranty sticker on your Transcend products, as this will void your product warranty.

All Transcend information, Inc. (Transcend) products are warranted and tested to be free from defects in material and workmanship and to conform to the published specifications. During the warranty period should your Transcend StoreJet 25 fail under normal use in the recommended environment due to improper workmanship or materials, Transcend will repair the product or replace it with a comparable one. This warranty is subject to the conditions and limitations set forth herein.

Duration of Warranty: The Transcend StoreJet 25 is covered by this warranty for a period of three (3) years from the date of purchase. Proof of purchase including the date of purchase is required to collect on the warranty. Transcend will inspect the product and decide whether to repair or replace it. Transcend reserves the right to provide a functional equivalent product, or a refurbished replacement product.

Limitations: This warranty does not apply to product failure caused by accidents, abuse, mishandling, improper installation, alteration, acts of nature, improper usage, or problems with electrical power. In addition, opening or tampering with the product casing, or any physical damage, abuse or alteration to the product's surface, including all warranty or quality stickers, product serial or electronic numbers will also void the product warranty. Transcend is not responsible for recovering any data lost due to the failure of a hard drive device. Transcend's StoreJet 25 must be used with devices that conform to the recommended industry standards. Transcend will not be liable for damages resulting from a third party device that causes the Transcend StoreJet 25 to fail. Transcend shall in no event be liable for any consequential, indirect, or incidental damages, lost profits, lost business investments, lost goodwill, or interference with business relationships as a result of lost data. Transcend is also not responsible for damage or failure of any third party equipment, even if Transcend has been advised of the possibility. This limitation does not apply to the extent that it is illegal or unenforceable under applicable law.

Disclaimer: The foregoing limited warranty is exclusive. There are no other warranties, including any implied warranty of merchantability or fitness for a particular purpose. This warranty is not affected in any part by Transcend providing technical support or advice.

Online Registration: To expedite the warranty service, please register your Transcend Product within 30 days of purchase.

Register online at http://www.transcendusa.com/TsClub/RegProduct.asp

• The specifications mentioned above are subject to change without notice.

*The Transcend logo is a registered trademark of Transcend Information, Inc.

*All logos and marks are trademarks of their respective companies.