STOREJET 18M - External hard drive TRANSCEND - Free user manual and instructions

USER MANUAL STOREJET 18M TRANSCEND

Introduction | Congratulations on purchasing Transcend's Store] et° 18 mobile. This tiny, ultra-portable, high-speed USB storage device is the perfect data management system for uploading, downloading, storing and transferring your vital data and information. With its huge storage capacity and fast 480Mbps USB 2.0 data transfer rates, the compact Store] et° 18 is ideal for carrying your files, folders, documents, photos, music and videos to and from desktop or notebook computers. In addition, the Store] et° 18 comes with very useful software* that can increase your mobile productivity. This User's Manual is designed to help you getthe most from your new device, please read both in detail before using the Store] et° 18. *Note: The Store] et° elite software only works in Windows - please see the Software User's Manual for details Package Contents | The Store] et° 18 package includes the following items: B Store] et° 18 mobile B 1 Mini USB to 2 Standard-A USB cable (USB Y cable) B Quick Start Guide Quick Start Guide

Features | Hi-Speed USB 2.0 compliant and backwards compatible with USB 1.1 Easy Plug and Play installation High capacity Hard Disk Drive Durable anti-shock rubber outer case Ultra-portability One Touch Auto-Backup button Powered via the USB port. No external power or battery needed High-S peed data transfer rates up to 480Mbits per second includes Store] et° elite software pack: (helps you manage your data) LED indicates power on, data transfer activity System Requirements | Desktop or notebook computer with a working USB port. One of following Operating Systems (OS): Windows ° 2000 Windows® XP Windows ° Vista Windows °7 Mac® OS 9.0, or later Linux!" Kernel 2.4, or later

Safety Precautions | These usage and safety guidelines are IMPORTANT! Please follow them carefully.

Please ensure that you connect the USB cable to the Store] et° 18 and your computer correctly (small end > Store] et° 18, large end > PC) B General Use Carefully unpack the contents of the Store] et° 18 package. During operation, avoid exposing your Store] et° 18 to extreme temperatures above 55 °C, or below 5°C. Do not drop your Store] et° 18. Do not allow your Store] et° 18 to come in contact with water or any other liquids. Do not use a damp/wet cloth to wipe or clean the exterior case. Do not store your Store] et° 18 in any of the following environments: o Direct sunlight o Next to an air conditioner, electric heater or other heat sources o Ina closed carthatis in direct sunlight o In an area with strong magnetic fields or excessive vibration B Backing Up Data Transcend does NOT take any responsibility for data loss, or damage during operation. If you decide to store data on your Store] et° 18 ,we strongly advise that you regularly backup the data to a computer, or other storage medium. To ensure High-Speed USB 2.0 data transfer rates when using your Store] et” 18 with a computer, please check that the computer has the relevant USB drivers. If you are unsure about how to check this, please consult the computer or motherboard User's Manual for USB driver information. B Transporting Do not pack your Store] et° 18 into luggage without the proper padded support. Other items in the luggage may damage your Store] et° 18 if it does not have the proper protection. Avoid squeezing your Store] et° 18 (to prevent damage to the internal HDD). Avoid placing objects onto your Store] et° 18 (to prevent compression damage). B Power The Store] et” 18 is powered directly via a computer USB port. However, the power supplied by the USB port on some older computers is below the 5V DC required to power the Store] et° 18. In this instance, please connect the spare large connector of the provided USB YŸ cable to a second USB port on the computer, this will provide the additional power necessary to run the drive.

The extra USB connector provides additional power for the =] Store] et° 18 ° Please use the Mini USB to USB A-Type cable that came with the Store] et° 18 to connect it to a computer, and always ensure that the cable you are using is in good condition. NEVER use a cable thatis frayed or damaged. + Ensure nothingis resting on the USB cable and thatthe cable is not located where it can be tripped over or stepped on. E Reminders Always follow the procedures in the “Disconnecting from a Computer” section to remove the Store] et° from your computer.

Product Overview | Figure 1: Store] et° 18 mobile A | OneTouch Auto-Backup Button E miniuss port

Driver Installation | E Driver Installation for Windows® No drivers are required. These Windows® Operating Systems have built-in drivers to support the Store] et® 18. Plug your Storejet® into an available USB port and Windows will install the necessary files. À new Local Disk drive with a newly assigned drive letter representing the Store] et° 18 will appear in the My Computer window. B Driver Installation for Mac® OS 9.0, or Later No drivers are required. Plug your Store] et” 18 into an available USB port and your computer will automatically detect it. 6006 LT. SONC

| Œ vecn El vucmom no b SETTINGS.DAT Figure 2: Mac Driver Installation B Driver Installation for Linux'" Kernel 2.4, or Later No drivers are required. Plug your Store] et° 18 into a USB port and mountit.

Connecting to a Computer | If you want to use the Store] et° 18 as an external hard drive to upload/download data to and from your computer, you will need to connect it to a USB port on the computer using the provided USB Y-cable. Large Ends Small End DE :; < Extra USB connector for providing additional power StoreJet18M / 25M Mini-USB port Computer USB port Figure 3: Mini USB to Standard-A USB cable (USB Y-cable)

1. Plug the small end of the USB Y-cable into the Mini USB port on the Store] et° 18.

2. Plug the large end of the cable into an available USB port on your desktop, or notebook

computer. *On some older computers, the power supplied by the USB port is below the required 5V DC power. In this instance, please connectthe spare large connector on the provided USB Y-cable to a second USB port on the computer. This will provide the additional power necessary to run the drive. D: —= StoreJet18M / 25M Figure 4: Connecting to a Computer

3. When the Store] et” 18 is successfully connected to a computer, the Store] et”’s Power LED will

light up, a new Local Disk drive with a newly-assigned drive letter will appear in the My Computer window, and a Removable Hardware icon will appear on the Windows System Tray. The Store] et° 18's internal hard drive comes pre-formatted for FAT 32. omputer =Inix] | File Edt View Favorites Tods Help est - + - ©] search EuFolders CéHétoy | 25 Œ X |E+ [address [E my computer x] Êc = = e Local Disk (C:} Local Disk (D:) Control Panel | l 1 My Computer Z Figure 5: *F: is an example drive letter, the letter in your "My Computer" window may differ

4. Once connected, you can use the Store] et° 18 as an external hard drive to transfer data to and

from your computer. Simply drag and drop files or folders onto the Local Disk drive letter that represents the Store] et° 18.

5. lf you have installed the bundied Store] et° elite software, you can press the Store] et° 18's

OneTouch “Backup Button” to instantly backup your data (see the Store] et° elite Software User's Manual for details). Figure 6: OneTouch Auto-Backup Button

Disconnecting from a Computer | AN NEVER disconnect the Store] et° from a Computer when its LED is flashing. BE Removing the Store] et° 18 in Windows®

1. Selectthe Hardware icon on the system tray.

2. The Safely Remove Hardware pop-up window will appear. Select it to continue.

[ Safely Remove Hardware k ]

Figure 7: Safely Remove Hardware

3. A window will appear stating, “The ‘USB Mass Storage Device’ device can now be safely

removed from the system.” À) Safe To Remove Hardware The ‘USB Mass Storage Device’ device can now be safely removed from the system. Figure 8: Safe to Remove Hardware WARNING! To prevent data loss, always use this procedure to remove the Store] et° from Windows°. BE Removing the Store] et° 18 in Mac° OS 9.0, or Later Drag and drop the Disk icon that represents your Store] et° 18 into the trashcan. Then unplug your Store] et° 18 from the USB port. BE Removing the Store] et° 18 in Linux'" Kernel 2.4, or Later Execute umount /mnt/Store] et to un-mount the device. Then unplug your Store] et° 18 from the USB port.

Formatting the Hard Drive | WARNING! Formatting the disk will erase all of the data on your Store] et° 18. You must have Administrator Rights to format in Windows. & Windows® 2000/XP

1. Download the StoreJet® Format Utility from Transcend's online Download Center at

http://www.transcendusa.com/S upport/DLCenter/index.asp (the software can be located by selecting “Storage Devices -> StoreJet® Drives -> any StoreJet® product -> any Store] et° model)

2. When the download is complete, extract the downloaded ZIP file to your computer's hard

4. Unplug all other USB storage devices from your computer. This is to prevent

accidental format of a different USB drive.

Drive To Format [Whole Hard Disk zl Capacity [111.78 GB File System NTFS | F Quick Format Volume Label [Transcend Start | Close | Î 2 Figure 9: Press “Start”

8. A confirmation window will appear. Press OK to begin formatting the drive.

CCR x All data on the selected disk will be erased, Please backup all important data to a different drive before Formatting. âre you sure you want to continue? Cancel |

9. The format process may take a few minutes. When complete, an “O.K.” message will

appear in the bottom right hand corner of the window. Volume Label Volume Label | Start | Close Start | Close | [ (OK. NZ Figure 10: Format Complete

10. Click the “Close” button to finish and exit.

1. Download the StoreJet® Format Utility from Transcend's online Download Center at

http://www.transcendusa.com/S upport/DLCenter/index.asp (the software can be located by selecting “Storage Devices -> StoreJet® Drives -> any StoreJet® product -> any Store] et° model)

2. When the download is complete, extract the downloaded ZIP file to your computer's hard

drive (not the Store] et° 18).

4. Unplug all other USB storage devices from your computer. This is to prevent

accidental format of a different USB drive.

5. Right-click “Store] etFormatter.exe” and select “Run as Administrator.”

Open Run as administrator Share... WinZip , Pin to Start Menu Add to Quick Launch Restore previous versions Send To » Cut Copy Create Shorteut Delete Rename Properties Figure 11: Run as administrator

6. The User Account Control window will appear. Select “Allow” to continue.

Don't run the program unless you know where it's from or you've used it before, StoreletFormatter.exe 1 Unidentified Publisher + Cancel I don't know where this program is from or what it's for. + Allow N Etrust this program. I know where it's from or l've used it before, MY. Details User Account Control helps stop unauthorized changes to your computer, Figure 12: Allow Transcend's Store] et° Format Utility to run in Vista/7

7. Inthe Store] et° Format Utility window, click the “Refresh” button.

Figure 14: Press “Start”

10. A confirmation window will appear. Press OK to begin formatting the drive.

1l. The format process may take a few minutes. When complete, an “O.K.” message will appear in the bottom right-hand corner of the window. Figure 15: Format Complete

12. Click the “Close” button to finish and exit.

Troubleshooting | If a problem occurs with your Store] et° 18, please first check the information listed below before taking your Store] et° 18 in for repair. If you are unable to solve a problem from the following hints, please consult your dealer, service center, or local Transcend branch office. We also have FAQ and Support services on our website. B Operating system cannot detect the Store] et 18 Check the following:

Is your Store] et° 18 properly connected to the USB port? If not, unplug it and plug it in again. If itis properly connected, try using another available USB port. Are you using the USB cable that came in the Store] et° 18 package? If not, try using the Transcend USB Y-cable to connect the Store] et° to your computer. The Store] et° 18 is powered directly via a computer USB port; however, the power supplied by the USB port on some older computers is below the 5V DC required to power the Store] et°

18. In this instance, please connect the spare large end of the USB Y cable to a second USB

port on your computer. This will provide the additional power necessary to run the drive. Fa |Spare USB connector is used to provide additional power. Is your Store] et° 18 connected to the Mac°® keyboard? If yes, unplug it and plug it into an available USB port on your Mac® Desktop. Is the USB port enabled? If not, refer to the user's manual of your computer (or motherboard) to enable it. B My computer does not recognize the Store] et 18

A single USB port may not provide enough power for the Store] et° 18 to function. Make sure you plug both large ends of the USB cable directly into your computer's USB ports. Avoid connecting the Store] et° 18 through a USB HUB.

Figure 17: Plug in both USB connectors directly to your computer

B The Store] et 18 does not Power-ON Check the following:

1. Ensure that the Store] et° 18 is properly connected to the USB port(s) on your computer.

2. Ensure thatthe USB port is working properly. If not, try using an alternate USB port.

B | cannot back up files on my Mac The Store] et° 18's internal hard drive comes formatted for FAT 32. If you want to backup files from a Mac computer you will need to format the Store] et° 18 with HFS+ using the Mac Disk Utility. B Linux cannot detect the Store] et 18 The Store] et° 18's internal hard drive comes formatted for FAT32. Linux" DOES NOT support the NTFS file system. Please reformat the Store] et° 18 to the FAT32 file system to use it on a Linux" computer.

Transcend Limited Warranty | “Above and Beyond” is the standard we set ourselves for customer service at Transcend. We consistentiy position ourselves to be significantly above the industry norm, which is all part of our commitment to Customer Satisfaction. Please do not break or remove the warranty sticker on your Transcend products, as this will void your product warranty. All Transcend information, Inc. (Transcend) products are warranted and tested to be free from defects in material and workmanship and to conform to the published specifications. During the warranty period should your Transcend Store] et° 18 fail under normal use in the recommended environment due to improper workmanship or materials, Transcend will repair the product or replace it with a comparable one. This warranty is subject to the conditions and limitations set forth herein. Duration of Warranty: The Transcend Store] et° 18 is covered by this warranty for a period of two (2) years from the date of purchase. P roof of purchase including the date of purchase is required to collect on the warranty. Transcend will inspect the product and decide whether to repair or replace it. Transcend reserves the right to provide a functional equivalent product, or a refurbished replacement product. Limitations: This warranty does not apply to product failure caused by accidents, abuse, mishandling, improper installation, alteration, acts of nature, improper usage, or problems with electrical power. In addition, opening or tampering with the product casing, or any physical damage, abuse or alteration to the product's surface, including all warranty or quality stickers, product serial or electronic numbers will also void the product warranty. Transcend is not responsible for recovering any data lost due to the failure of a hard drive device. Transcend's Store] et° 18 must be used with devices that conform to the recommended industry standards. Transcend will not be liable for damages resulting from a third party device that causes the Transcend Store] et° 18 to fail. Transcend shall in no event be liable for any consequential, indirect, or incidental damages, lost profits, lost business investments, lost goodwill, or interference with business relationships as a result of lost data. Transcend is also not responsible for damage or failure of any third party equipment, even if Transcend has been advised of the possibility. This limitation does not apply to the extent thatitis illegal or unenforceable under applicable law. Disclaimer: The foregoing limited warranty is exclusive. There are no other warranties, including any implied warranty of merchantability or fitness for a particular purpose. This warranty is not affected in any part by Transcend providing technical support or advice. Online Registration: To expedite the warranty service, please register your Transcend Product within 30 days of purchase. Register online at http://www.transcendusa.com/productregister

• The specifications mentioned above are subject to change without notice. Transcend Information, Inc. D Transcend wwyw.transcendusa.com #The Transcend logo is a registered trademark of Transcend Information, Inc. *AIl logos and marks are trademarks of their respective companies.