Bongo D40 Xl Suspension Connected Phone Holder - Scooter CECOTEC - Free user manual and instructions

Product type	Electric scooter
Brand	Cecotec
Model	Bongo D40 XL
Suspension	Integrated suspension for added comfort
Phone holder	Integrated smartphone holder
Connectivity	Bluetooth and dedicated mobile app
Power	Rechargeable lithium-ion battery
Braking	Front and rear braking system
Lighting	Front headlight and rear light
Use	Suitable for urban commutes and leisure
Foldability	Folds for easy storage
Assembly kit	Tools and instructions included
Care and cleaning	Clean with a damp cloth, avoid water under pressure
Spare parts and repairability	Parts available through Cecotec after-sales service
Warranty and after-sales service	Covered by the official warranty and technical support

Frequently Asked Questions - Bongo D40 Xl Suspension Connected Phone Holder CECOTEC

What safety precautions should be taken before using the scooter?

Wear a helmet, elbow pads, and knee pads, as well as closed-toe shoes. Make sure you understand how it works and obey the road traffic rules.

How should I maintain the electric scooter?

Clean it with a damp cloth and avoid using water under pressure. Regularly check the brakes and tire pressure to ensure safe use.

Can I use the scooter in the rain?

It is not recommended to use it in the rain or on wet ground to avoid any risk of slipping and electrical damage.

What should I do if an error code appears on the dashboard?

Consult the 'Error codes' section of the instruction manual to identify the fault. If the problem persists, contact Cecotec technical support.

Is the scooter suitable for beginners?

Yes, it is suitable for beginners, but it is highly recommended to practice in a safe area before riding in public and to wear adequate protection.

How do I use the integrated phone holder?

Insert your smartphone into the designated holder and make sure it is securely held before you start riding.

What is the battery range?

The range varies according to the rider's weight, the terrain, and the speed. Adopt smooth driving to optimize battery life.

How do I connect the scooter to the mobile app?

Turn on your phone's Bluetooth, open the Cecotec app, and follow the pairing instructions to link your device.

What components are included in the box?

The box contains the scooter, the charger, the instruction manual, and the necessary assembly tools. Check that all items are present before first use.

How can I ensure the scooter's durability?

Follow the assembly and maintenance instructions, avoid obstacles and jumps, and store the scooter in a dry place protected from the weather.

USER MANUAL Bongo D40 Xl Suspension Connected Phone Holder CECOTEC

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1. Warnings 72
2. Parts and components 74
3. Before use 75
4. Assembling the appliance 76
5. Operation 76
6. Cleaning and maintenance 79
7. Error codes 79
8. Technical specifications 80
9. Disposal of old electrical and electronic appliances 82
10. Technical support and warranty 82
11. Copyright 82

SOMMAIRE

EN • The coding in this manual is generic and applies to all code variants of the appliance.

Read these instructions thoroughly before using the appliance. Keep this instruction manual for future reference or new users.

- Cecotec shall not be liable for any problem caused by misuse of the appliance or non-compliance of both the traffic regulations and the instructions in this manual.

- This electric scooter is an entertainment appliance. However, in some jurisdictions, it is allowed to be used on public roads. Make sure you comply with the local traffic regulations when using the electric scooter in these situations, as it will be considered a vehicle. Ride in a civilised manner and pay attention to people and obstacles around you to prevent accidents.

- Remember that, if you follow the instructions and warnings in this instruction manual, as well as the traffic regulations in your area, you will reduce risks, but you will not completely prevent them.

- Bear in mind that the higher the speed, the greater the braking distance. Remember that hard braking can cause slips and falls.

- Keep a safe distance with other people and vehicles. Respect pedestrians and give them way whenever possible. When you come closer to a pedestrian, reduce the speed and stay on the right side. Avoid frightening or surprising pedestrians. Overtake other vehicles on the left whenever possible (applicable to countries where vehicles drive on the right).

- Wear protective equipment, like a helmet and elbow/knee pads to avoid or reduce injuries in case of accidents or falls. You must use footwear.

- We recommend you practice with the electric scooter before riding it in public areas.

• Make sure both you and the people using the electric scooter read and understand these instructions completely. Do not allow anyone to use the electric scooter if they aren't familiar with how it works.
• Avoid jumping over obstacles such as kerbs, steps, or manholes with the electric scooter. Match the speed and trajectory to those of a pedestrian to cross these obstacles. It is recommended to get off the electric scooter when these obstacles become dangerous due to their height, shape, or slipperiness.
• Make sure the wheels are not damaged and all parts and components of the electric scooter are correctly installed before each use. If you notice any of the parts is loose, hear strange noises, or the electric scooter does not work correctly, stop using it immediately and contact the Cecotec official Technical Support Service.
• Do not use the electric scooter in a manner that could damage other objects or other people.
• It is not allowed to modify the electric scooter in any manner, as this could alter its performance or damage its structure and cause damage or injury. Do not use any accessories or parts not approved by the manufacturer. Do not modify or tamper with the electric scooter, including the steering tube and sleeve, power, folding mechanism, and/or braking system. Any unauthorised change will void the appliance warranty.
• To prevent the electric scooter from being damaged or causing an accident, do not use it under the rain.
• The electric scooter must not be used by children from 0 to 16 years old. It can be used by children over the age of 16, as long as they are given continuous supervision. Check the current local regulations.

- This appliance can be used by children aged 16 and above, and people with reduced physical, sensory, or mental capabilities or lack of experience and knowledge, as long as they have been given supervision or instruction concerning the use of the device in a safe way and understand the hazards involved. Do not allow children to play with the appliance.

- Supervise children to prevent them from playing with the appliance. Close supervision is necessary when the electric scooter is being used by or near children.

- Do not modify the braking system to avoid affecting the safety of the device.

- Make sure that the mains voltage matches the voltage stated on the device marking and that the wall outlet is earthed before charging the device.

- Check the charger cable and casing regularly for visible damage. Do not use the electric scooter if the charger cable, socket, or structure are damaged, do not work properly, or have fallen, and contact the official Cecotec Technical Support Service immediately. If the power cable is damaged, it must be replaced with a special cable or set to be supplied by the official Cecotec Technical Support Service. The power cable is to be properly discarded.

- When you wish to disconnect the charger, pull from the plug, never the cable. Do not handle the plug or the electric scooter with wet hands.

- Remember that changing wheels is a complicated process, and it is advisable to let authorised personnel or the official Cecotec Technical Support Service take care of it. Damages caused by misuse will void the guarantee.

- Check wheel pressure before every use. Remember that a low pressure may reduce the battery life.

• Use this electric scooter only with the power supply provided and with original Cecotec batteries compatible with this model.
• WARNING: to recharge the battery, use only the power supply unit provided with the device, reference CP4215.
• Non-rechargeable batteries must not be recharged.
• We recommend you charge the battery after every use and before it completely runs out of battery.
• WARNING! Keep plastic packaging out of the reach of children to prevent suffocation.

Battery safety instructions

• This electric scooter includes a lithium-ion battery.
• Unplug the battery from the charger before riding the electric scooter and before folding or unfolding it.
• Charge the battery at a room temperature between 0 °C and 40 °C so as to ensure efficient operation of the electric scooter.
• Do not burn or expose batteries to high temperatures, as they may explode.
• The battery may leak under extreme conditions. Do not touch any liquid that leaks from the battery. If the liquid gets into contact with skin, wash immediately with soap and water. If the liquid gets into the eyes, wash them immediately with clean water for a minimum of 10 minutes and seek medical attention. Wear gloves to handle the battery and dispose of it immediately in accordance with local regulations.
• Avoid contact between the battery and small metallic objects such as paper clips, coins, keys, nails, or screws.
• Never modify the charger in any way.

• The battery must be removed from the device for safe disposal.

• Battery ingestion can cause burns, perforation of soft tissue, and death. It can cause severe burns within two hours of the ingestion.

• In case of battery ingestion, please seek medical help immediately.
• The battery supply terminals must not be short-circuited.
• If the device is stored for a long period of time, you should remove the battery.
• The battery must be inserted in the correct position. When replacing batteries, check the polarity.

INSTRUCTIONS DE SÉCURITÉ

ADVERTENCIA:

You must read and follow the safety instructions in this manual before riding the electric scooter. Use approved safety equipment such as helmets or knee pads. This appliance is intended for use as a personal mobility vehicle for the purpose of transporting a single person in a public or private place.

Fig. 2

Do not use the vehicle in the rain.

Fig. 3

The electric scooter cannot be used by more than one person at a time.

Fig. 4

This appliance cannot be used by children under 16. Check the current local regulations. Strictly consider your health and body condition. You should consult your doctor to determine if you have any physical or health conditions that could create a risk to your safety or prevent you from using the electric scooter properly.

Fig. 5

Maximum weight allowed: 100 kg.

Recommended maximum user height: up to 2 metres.

Fig. 6

Do not ride the electric scooter under the influence of alcoholic drinks, drugs, or medicine whose consumption is not compatible with riding.

Fig. 7

Do not use the phone or listen to music while riding the electric scooter.

Fig. 8

Pay special attention when riding when there is sand, puddles, mud, ice, snow, or stairs and when it is dark or the floor is wet. Do not touch the brake disc in poor lighting conditions or after use, as it may still be hot.

Fig. 9

Do not use the electric scooter in hazardous areas where there could be flammable or explosive substances, liquids, or dirt.

Fig. 10

This electric scooter is not designed to be driven on motorways, highways, or intercity roads. Check the current legislation of your local authority on where electric scooters are allowed to be ridden.

Fig. 11

Do not place heavy objects on the handlebar. Any load attached to the handlebar will affect the stability of the vehicle.

Fig. 12

Avoid climbing up and down the stairs with the electric scooter.

Fig. 13

Always ride with both hands on the handlebar.

Fig. Fig. 14

Do not ride the electric scooter with just one foot.

Fig. 15

Do not turn the throttle when walking along with the electric scooter.

Fig. 16

Note that the braking distance will be longer in puddles, wet surfaces, and/or in wet-weather conditions. The electric scooter is intended for use on flat, level, and dry surfaces.

Fig. 17

Watch your head when riding under roofed areas, like a door.

Fig. 18

When riding at high speed, do not turn the handlebar abruptly.

Fig. 19

Do not ride at high speed over obstacles like steps, kerbs, or speed bumps.

Fig. 20

Do not hit obstacles with the wheels.

Fig. 21

Do not touch the motor immediately after riding, it may be at high temperature.

ENGLISH

• WARNING! Regularly check the condition of components or parts subject to wear or fatigue, such as the main frame, fork, wheels, brakes, etc. This will allow you to detect cracks or damage in high-stress areas that may indicate the component's service life has been exceeded and it needs to be replaced. Regular maintenance of the electric scooter and its components will extend its service life. Periodically check the tightness of the bolted parts, especially the wheel axles, the folding mechanism, the steering system, and the braking system.
• Contact the retailer to be referred to an appropriate training organisation.
• Avoid high traffic or overcrowded areas and anticipate your path and speed by respecting the traffic code and watching out for pedestrians on pavements.
• Make sure pedestrians/cyclists are aware of your nearby presence upon approach when you are not seen and/or heard. Remember to cross protected areas on foot and in all situations take care of yourself and others. Remove any sharp edges that may have been caused by the use of the vehicle.
• Use the vehicle only for its intended purpose. This vehicle is not designed for stunt use.

2. PARTS AND COMPONENTS

Fig. 22

1. Throttle
2. Display
3. Brake lever and bell
4. Handlebar grips
5. Headlights
6. Stem
7. Folding mechanism
8. Front fender
9. Rear wheel/motor
10. Footrest
11. Taillight
12. Rear fender
13. Front disc brake
14. Kickstand (Parking device)

Fig. 23

1. Light
2. Drive mode
3. Speed indicator light
4. Configuration mode

5. Lock system

6. Temperature sensor

7. Trip/ODO
8. Distance
9. Speed units
10. Warning
11. Battery level
12. Pedestrian mode
13. Brake lever and bell
14. Function button
15. Power button
16. Throttle
17. Display

NOTE:

The graphics in this manual are schematic representations and may not exactly match the device.

3. BEFORE USE

• This scooter features packaging designed to protect it during transport. Take the scooter out of its box and remove all packaging materials. You can keep the original box and other packaging elements in a safe place. This will help you prevent damage to the appliance when transporting it in the future. In case the original packaging is disposed of, make sure all packaging materials are recycled accordingly.
• Make sure all parts and components are included and in good conditions. If there is any piece missing or not in good condition, contact the official Cecotec Technical Support Service immediately.

Box content

Fig. 24

1. Bongo Serie D40 XL Connected Electric scooter
2. Charger
3. Allen key
4. 1 set of Allen screws
5. Instruction manual

ENGLISH

4. ASSEMBLING THE APPLIANCE

Unfolding

1. Detach the retaining bracket and pull the stem upwards.
2. Raise the stem and move the folding lever to the closed position to lock the stem in place.
3. Adjust the brakes with the Allen key.

Folding Fig. 25

1. Press the blue plate to release the folding lever.
2. Move the folding lever.
3. Turn the folding lever downwards and then the stem.
4. Align the locking hook with the hole in the retaining bracket.

Assembling the handlebar

1. Connect the male connection cable of the handlebar to the female cable of the stem. Make sure the male and female ports are correctly aligned.
2. Insert the handlebar into the top of the stem and screw it in place.

Warning:

Be careful not to damage the cable during the process.

Checking the screws

Some of the screws of the electric scooter may loosen during delivery. Please check all screws and tighten them before turning on the electric scooter.

Charging the electric scooter

1. The scooter is fully charged when the LED indicator light on the charger changes from red (charging) to green (continuous charging).
2. The charging port is located on the bottom left-side area of the scooter, protected by a rubber cap to prevent dirt or water from entering.
3. Open the rubber charging port cap.
4. Connect the charger to the charging port.
5. Once charging is complete, refit the rubber cap.

5. OPERATION

5.1. Switch-on and driving. Fig. 23

1. Hold down the power button for 2 seconds.
2. Step on the deck with one foot and use the other one to propel yourself forward.
3. Place both feet on the deck.
4. Press the accelerator with your right hand. The electric motor will deliver power when the

speed of the scooter is equal to or greater than 3 km/h.

1. Press the accelerator to increase the speed.
2. Push the brake lever to stop or to ride more slowly.
3. Get off the electric scooter only when you ride at a very low speed or when you are still.
4. Fold down the kickstand (14, Fig. 22) to park the electric scooter when not in use.

5.2 Driving modes. Fig. 23

Control panel

Power button:

• Long press: switch the electric scooter on or off.

• Short press: switch between the following modes:

• PEDESTRIAN mode: the mode indicator on the display will show a person walking. In this mode, the scooter can reach 6 km/h. The taillight will flash when driving in this mode.

• COMFORT mode: In this mode, the scooter can reach 25 km/h.
• SPORT mode: the mode indicator on the display will show a white "S". In this mode, the scooter can reach 25 km/h.

NOTE: measured with a weight of 80 kg, fully charged battery, flat surface, no inclination, no wind, and a ambient temperature of approx. 25 °C.

Function button:

• Short press: switch the scooter lights on or off.
• Long press (3 seconds): enter the settings menu.

Scooter lock:

• Make 5 short presses on the on/off button to lock the scooter. The lock symbol will appear on the display.
• Make 5 short presses on the on/off button to unlock the scooter. The lock symbol will disappear on the display.

5.3 Settings menu

• Once inside the settings menu, press the power button to switch between P0 and P1.
• Press the function button to navigate between the different settings functions. Access the desired function by pressing the power button and toggle between 0 and 1 by pressing the function button. Select the desired setting by pressing the power button. To return to the main settings menu, wait a few seconds without pressing any buttons. The different settings functions are:
• P0: units of measurement, km/h (0) or mph (1). Speed can be measured in kilometres per hour (0) or miles per hour (1).

ENGLISH

1. P1: total trip distance measurement (ODO) or current trip (TRIP).

5.4 Wheel use

• For a correct operation of the electric scooter, you should check and ensure the correct pressure on the wheels before every use.
• The optimum pressure for these wheels is de 36 PSI / 2.5 bars / 250 kPa.
• We recommend you carry out periodic checks to ensure the pressure is within the recommended values to achieve efficient operation.
• During the shelf life of the wheels, we recommend using heat-sealing gels to prevent punctures and maintain maximum effectiveness and performance.

5.5 Parking and braking system operation

• Braking device: The electric scooter is equipped with a braking system combining an electric brake and a disc brake. To brake on the scooter, press the brake lever on the handlebar. Be sure to become familiar with the location and operation of the brake lever before using the scooter. The location of these components can be found in section "2. Parts and components".
• Parking device: This electric scooter is equipped with a parking device, which allows the scooter to be parked in a stable position when not in use. You can consult the location of this parking device in the section "2. Parts and components".

Important: the parking device must be activated whenever the vehicle is not in use.

This is crucial to avoid accidental falls and ensure safety.

5.6 Pairing

By scanning the following QR code you will be able to access the app download option and an instruction manual explaining how to pair your appliance:

WARNING:

The user is not allowed to make any changes or modifications to any component of the product. If any modifications are made, the warranty shall be void. It is only allowed to change the tyre for one with the same characteristics. If a tyre with different specifications than the original one is replaced, the product warranty shall be void.

6. CLEANING AND MAINTENANCE

• Make sure the device is not plugged to the power supply or switched on before cleaning or maintenance.
• Use a soft cloth to clean the exterior housing of the electric scooter.
• Never use alcohol, petrol, paraffin, corrosive, or abrasive products to clean the electric scooter.
• Never immerse the electric scooter in water or any other liquid to clean it, as this could damage the electronic parts permanently.
• Never use pressurised water to clean the electric scooter.
• Do not try to repair the electric scooter on your own. Should it not work correctly or be damaged, please contact the official Cecotec Technical Support Service.
• Self-tapping nuts and other fasteners may loosen their hold and need to be retightened.
• Dirt and debris can accumulate on the suspension system, which can affect its performance. Regularly clean the suspensions with a damp cloth to remove dirt.

Brake disc

You must check the brake discs are in perfect condition, matching the brake calliper: fix this easily with the Allen key provided. Brake pads are consumable parts and must be replaced when their shelf life expires.

Storage

• Make sure the electric scooter is charged before storing it for long periods of time. Charge it at least once a month.
• Charge it only if the room temperature is between 0 °C and 35 °C and store it at a temperature between -10 °C and 35 °C.
• Do not store the electric scooter outdoors. Store it in a safe and dry place. Cover it to protect it from dust if necessary.

Battery removal

To properly remove the battery for later recycling, you must remove the screws located on the underside, on the side opposite the deck of the scooter.

7. ERROR CODES

If the electric scooter displays any of the following error codes, you should not attempt to disassemble or repair the electric scooter yourself. Repairs carried out by unqualified people may result in injury or serious malfunctions. Please contact the place where you bought the device or the official Cecotec Technical Support Service. The repair must be carried out by an authorised technician and you must use only original spare parts.

ENGLISH

Error code	Description
E0	Overheating protection
E1	Motor failure
E2	Motor phase failure
E3	Brake failure
E4	Throttle failure
E5	Low voltage protection
E6	Communication fault between controller and the display
E7	Surge protection
E8	Motor drive signal
E9	Motor lock failure

8. TECHNICAL SPECIFICATIONS

Reference:	09267
Product:	Bongo D40 XL Suspension Connected Electric scooter
Features	Measuring units	Specifications
Dimensions	Folding	128 x 54 x 65 cm
	Unfolded	128 x 54 x 130 cm (1)
Weight	Electric scooter weight	24 kg
User requirements	Max. weight	100 kg
	Min-max height	100-200 cm
	Age group	>16 years old (2)
Technical specifications	Autonomy	Up to 40 km (3)
	Max. speed	25 km/h
	Max. inclination	12°
	Operating temperature	-10/40 °C
	Storage temperature	10 °C - 25 °C
	IP protection rating	IPX4
Motor	Max. power	800 W
	Rated power	350 W
Battery	Type-model	Li-Ion JT-ESB10-20
	Charging time	5 - 6 h
	Capacity	10 Ah
	Rated voltage	36 V
	Max. charge voltage	42 V
	Max. charging current	3 A
Tyres	Wheel	10"
Charger	Model	CP4215
	Input	100-240 V 50/60 Hz 3 A
	Outlet	42 V DC, 1.5 A
	Protection	IP 20; T= 0- 40°C; Class II
Driving modes andautonomies (4)	PEDESTRIAN	55 km
	COMFORT	40 km
	SPORT	32 km

(1) Height from the floor to the upper part of the handlebar.
(2) Check the current local regulations.
(3) Range measured with a 80 kg weight, completely charged battery, Comfort mode on a flat surface, no wind, and a room temperature of approximately 25° C.
(4) Measured with a weight of 80 kg, fully charged battery, flat surface, no inclination, no wind, and an ambient temperature of approx. 25 °C.
The total value of the exposed vibration in the hand-arm system does not exceed 2.5 m/s² .
The weighted acceleration to which the whole body is submitted does not exceed 0.5 m/s² .

ENGLISH

The A-weighted emission sound pressure level at work stations is less than or equal to 70 dB.

Technical specifications may change without prior notification to improve product quality.

Made in China | Designed in Spain

9. DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC APPLIANCES

This symbol indicates that, according to the applicable regulations, the appliance and/or batteries must be disposed of separately from household waste. When this product reaches the end of its shelf life, you should dispose of the cells/batteries/accumulators and take them to a collection point designated by the local authorities.

For detailed information on the most appropriate way to dispose of electrical and electronic equipment and/or batteries, consumers should contact their local authorities.

Compliance with the above guidelines will help protecting the environment.

10. TECHNICAL SUPPORT AND WARRANTY

Cecotec shall be liable to the end user or consumer for any lack of conformity that exists at the time of delivery of the product under the terms, conditions and deadlines established by the applicable regulations.

Repairs should be carried out by qualified personnel.

If at any moment you detect any problem with your product or have any doubt, do not hesitate to contact the official Cecotec Technical Support Service at [phone].

11. COPYRIGHT

The intellectual property rights over the texts in this manual belong to CECOTEC INNOVACIONES, S.L. All rights reserved. The contents of this publication may not, in whole or in part, be reproduced, stored in a retrieval system, transmitted, or distributed by any means (electronic, mechanical, photocopying, recording or similar) without the prior authorization of CECOTEC INNOVACIONES, S.L.

1. AVERTISSEMENTS

Img. 1

AVERTISSEMENT :

HINWEIS:

ITALIANO

ATTENZIONE:

PORTUGUÊS

ADVERTÊNCIA:

NEDERLANDS

WAARSCHUWING:

POLSKI

OSTRZEŻENIE:

VAROVÁNÍ:

DİKKAT:

ΠΡΟΕΙΔΟΠΟΙΗΣΗ:

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