IS720RT-01 - Intercom Escene - Free user manual and instructions
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| Product Type | IP Video Intercom |
| Brand | Escene |
| Model | IS720RT-01 |
| Display | 4.3 inch TFT color screen |
| Camera | 2-megapixel digital camera with infrared night vision |
| Audio | High-fidelity speaker and noise-canceling microphone |
| Network | 10/100 Mbps Ethernet with PoE support (IEEE 802.3af) |
| Protocols | SIP 2.0, TCP/IP, DHCP, HTTP, DNS |
| Door Control | Built-in relay for electric door lock |
| Mounting | Surface-mount, weatherproof for outdoor use (IP65) |
| Dimensions | 200 × 120 × 30 mm (approx.) |
| Weight | 600 g (approx.) |
| Power Supply | PoE or DC 12V, 1A |
| Operating Temperature | -20 °C to +50 °C |
| Configuration | Web-based management for remote settings |
| Call Features | One-touch call, multiple intercom units |
| Main Functions | Two-way intercom, door release, call transfer, do-not-disturb |
| Care & Cleaning | Use a soft dry cloth; avoid water and solvents |
| Safety | Use only certified PoE switches; install away from direct rain |
| Spare Parts | Standard SIP components; contact dealer for repairs |
| General Information | Full manual available from manufacturer website |
Frequently Asked Questions - IS720RT-01 Escene
How do I connect the IS720RT-01 to my local network?
Connect an Ethernet cable from your router or switch to the RJ45 port on the back. The device supports PoE, so you can power it from a PoE-switch or use the optional DC 12V adapter. Ensure the network has DHCP enabled. The unit gets an IP address automatically; find it on the display or via your router's client list.
How do I configure the SIP account for making calls?
Access the web interface by entering the device's IP address in a browser. Go to the SIP Settings page, enter your SIP server, account, and password. Save the settings and reboot. The intercom will register with the SIP server; the status shows on the display.
Can I use the intercom wirelessly?
The IS720RT-01 does not have built-in Wi-Fi. It requires a wired Ethernet connection. If you need wireless, use a compatible PoE-to-Wi-Fi bridge or a wireless Ethernet adapter.
How do I adjust the speaker volume?
Use the volume keys on the front panel during an active call. Alternatively, in the web interface under Audio Settings, you can set the ringer, speaker, and microphone gain levels for fine adjustments.
What type of electric lock can I connect?
The integrated relay supports normally open (NO) and normally closed (NC) contacts. Connect your electric strike or magnetic lock to the relay terminals, ensuring you do not exceed the maximum rating (typically 12V/1A). Use an external power supply for the lock if needed.
How do I reset the device to factory defaults?
Locate the reset pin hole on the bottom. Press and hold the reset button with a paperclip for 10 seconds until the device reboots. The display shows the default IP 192.168.1.168. Then reconfigure from the web interface.
Can I have multiple intercom units ring for one door unit?
Yes, the SIP protocol allows several intercoms to ring simultaneously. Register each intercom with the same SIP account, or use a server with group feature. Consult your SIP provider for simultaneous ringing settings.
Why is there no audio during a call?
Check if the microphone is not muted and the volume is turned up. Verify that the network quality is good (low latency). In the web interface, adjust the audio codec to G.711 if experiencing issues. Also, ensure the speaker and mic ports are not blocked by debris.
How do I forward a call to a different extension?
From the display menu, go to Call Forward, select the forward type (always, no answer, busy) and enter the target number. The device will then redirect matching incoming calls. You can also set this via the web interface.
Is the intercom waterproof for outdoor installation?
The enclosure is rated IP65, meaning dust-tight and protected against low-pressure water jets. It should be mounted with the entrance for cables pointing downward. Avoid installing in a location directly exposed to strong rain or flooding conditions.
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USER MANUAL IS720RT-01 Escene
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Product information
Brand : Escene
Model : IS720RT-01
Category : Intercom