ES290-PN - Telephone Escene - Free user manual and instructions
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| Product Type | VoIP Phone |
| Model | ES290-PN |
| Brand | Escene |
| Dimensions (H x W x D) | 185 x 210 x 85 mm |
| Weight | 0.78 kg |
| Power Supply | 5V DC, 1A via USB or PoE |
| Display | 2.8-inch color LCD, 320x240 pixels |
| Number of Lines | 2 SIP accounts |
| Key Features | Speakerphone, headset support, call forwarding, conference call, call transfer |
| Network Interface | 2 x RJ-45 10/100 Mbps Ethernet |
| Audio Codecs | G.711, G.722, G.729, iLBC |
| Mounting | Desktop stand included, wall-mountable |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -20°C to 60°C |
| Humidity | 10% to 90% non-condensing |
| Certifications | CE, FCC |
| Maintenance | Clean with dry cloth; avoid liquids |
| Safety | Use only supplied power adapter; do not expose to water |
| Spare Parts | Replacement handset, power adapter, network cable available |
| Repairability | User-replaceable handset; other repairs by qualified service |
Frequently Asked Questions - ES290-PN Escene
How do I set up the Escene ES290-PN phone?
Connect the network cable to the PC port and the power adapter to the DC port. The phone will boot and display a setup screen. Use the menu to configure network settings (DHCP recommended) and SIP account details (provided by your VoIP service provider).
How do I make a call?
Lift the handset or press the Speaker button. Enter the phone number using the keypad, then press Send or the Dial soft key.
How do I configure call forwarding?
Press the Menu key, navigate to Call Settings, then Call Forward. Choose Forward All, Forward Busy, Forward No Answer, or Forward Off. Enter the destination number and save.
What should I do if there is no dial tone?
First, check that the network cable is securely connected and the LAN LED is on. Ensure the phone is registered to the SIP server; go to Settings > Account to verify registration status. If not registered, check your SIP account credentials.
How do I adjust the ringer volume?
Press the Volume keys on the right side of the phone while idle, or go to Settings > Audio > Ringer Volume and adjust using the navigation keys.
Can I use a headset with this phone?
Yes, the ES290-PN supports both wired headsets via the RJ-9 headset jack and wireless Bluetooth headsets (if supported). Connect the headset, then press the Headset key to activate.
How do I restore factory defaults?
Go to Settings > Factory Reset. Enter the administrator password (default: 1234) and confirm. The phone will reboot with default settings.
How do I update the firmware?
Download the latest firmware from the Escene support website. Go to Settings > Upgrade & Reset > HTTP Upgrade, enter the server address, and start the upgrade. Alternatively, use auto-provisioning if configured.
What do the LED indicators mean?
Power LED: solid green when powered. LAN LED: solid green when network link is up, flashing during activity. Account LED (on line keys): solid green when line registered, solid red when busy, flashing when incoming call.
How do I set up a conference call?
During an active call, press the Conference soft key. Enter the second party's number and call. When the second party answers, press Conference again to merge all participants.
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USER MANUAL ES290-PN Escene
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Product information
Brand : Escene
Model : ES290-PN
Category : Telephone