uFace401 - Access Control ZKTeco - Free user manual and instructions
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| Product Type | Facial Recognition Access Control Terminal |
| Brand | ZKTeco |
| Model | uFace401 |
| Display | 4.3-inch TFT Touch Screen |
| Face Capacity | 400 faces |
| Card Capacity | 1,000 cards |
| Transaction Capacity | 100,000 records |
| Communication | TCP/IP, USB Host, RS232/485, Wiegand |
| Power Supply | 12V DC, 3A |
| Dimensions (W×H×D) | 208×88×108 mm |
| Weight | 0.5 kg |
| Operating Temperature | 0°C to 45°C |
| Authentication Methods | Face, Card, PIN, or Combination |
| Installation | Wall mounting, indoor use |
| Security Features | Anti-passback, tamper switch, alarm output |
| Cleaning Instructions | Wipe with a soft, dry cloth; avoid liquids |
| Spare Parts Availability | Power adapter, mounting bracket, screws |
| Repairability | Modular design; contact authorized service center |
Frequently Asked Questions - uFace401 ZKTeco
How do I enroll a new user face?
Go to Menu > User Management > Add User. Select 'Face' as authentication method, then follow on-screen instructions to capture face images. Ensure lighting is even and face is centered.
Can I use the uFace401 without a network connection?
Yes, the device can operate standalone. For advanced features like centralized management, real-time monitoring, and data synchronization, connect via TCP/IP.
What card types are supported?
The uFace401 supports 125kHz EM cards (like ID cards) or 13.56MHz Mifare cards, depending on the model variant. Check your device specification.
How to reset the device to factory defaults?
Press and hold the reset button (accessible via a pinhole) for 10 seconds. Alternatively, go to Menu > System Settings > Factory Reset and confirm.
What does the tamper alarm indicate?
The tamper switch triggers an alarm if the device is removed from the wall or opened forcibly. The alarm can be a buzzer or sent to the software as an event.
How to clean the touch screen and camera?
Use a soft, lint-free microfiber cloth slightly dampened with water or a gentle screen cleaner. Do not spray directly. Avoid abrasive solutions.
Can I integrate uFace401 with third-party access control systems?
Yes, via Wiegand output (26/34-bit) or RS485 communication. Contact your system integrator for compatibility details.
What is the maximum number of records stored?
The device stores up to 100,000 transaction records. When full, oldest records are overwritten unless configured otherwise.
How to update firmware?
Download the latest firmware from ZKTeco website, copy to a USB flash drive, insert into the USB port, and go to Menu > System Settings > Firmware Update.
What power adapter is required?
Use a 12V DC, 3A power adapter. Ensure polarity: center positive. Connecting to a higher voltage or incorrect polarity may damage the device.
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USER MANUAL uFace401 ZKTeco
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Product information
Brand : ZKTeco
Model : uFace401
Category : Access Control