Crane 2000-A - Access Control Dormakaba - Free user manual and instructions
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| Product Type | Electronic Access Control Unit |
| Brand | Dormakaba |
| Model | Crane 2000-A |
| Dimensions (H x W x D) | Approx. 120 x 80 x 30 mm |
| Weight | Approx. 0.5 kg |
| Power Supply | 12-24 V DC, 500 mA max |
| Supported Credentials | RFID cards, keypads, biometric (optional) |
| User Capacity | Up to 2000 users |
| Communication | Wiegand, RS-485, Ethernet (optional) |
| Operating Temperature | -10°C to 50°C |
| Ingress Protection | IP54 (indoor/outdoor with cover) |
| Main Functions | Access control, time schedules, audit trail, anti-passback |
| Installation | Surface mount or flush mount |
| Security Features | Tamper alarm, encrypted communication, multi-factor authentication |
| Maintenance | Clean with dry cloth; firmware updates via USB |
| Spare Parts & Repairability | Replacement brackets, cables, power supply module available |
| Compliance | CE, FCC, UL |
| Warranty | 2 years |
Frequently Asked Questions - Crane 2000-A Dormakaba
How do I connect the Crane 2000-A to my existing access control system?
The device supports Wiegand and RS-485 interfaces. Refer to the wiring diagram in the manual to connect to your controller.
Can I use biometric credentials with this unit?
Yes, an optional biometric reader module can be connected via the Wiegand port.
What is the maximum number of users?
The Crane 2000-A supports up to 2000 users in its internal memory.
How do I reset the device to factory settings?
Press and hold the reset button located on the mainboard for 10 seconds. The device will reboot with default settings.
Is the unit weatherproof?
It has an IP54 rating, meaning it is splash-proof and suitable for outdoor use when installed with the provided weather cover.
How do I add a new user via keypad?
Enter the programming mode using the master code, then follow the steps in the manual to assign a PIN or card.
What power supply is recommended?
Use a 12-24 V DC power supply with at least 500 mA output. Ensure proper grounding.
Can I integrate the Crane 2000-A with a smart home system?
Yes, via the optional Ethernet module and API, it can be integrated with platforms like Home Assistant or Crestron.
How do I update the firmware?
Download the latest firmware from the Dormakaba website, copy it to a USB drive, and insert into the device's USB port. Follow on-screen prompts.
What should I do if the device is not recognizing cards?
Check that the card is within range and the reader is not blocked. If issue persists, try resetting the device or updating firmware.
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USER MANUAL Crane 2000-A Dormakaba
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Product information
Brand : Dormakaba
Model : Crane 2000-A
Category : Access Control