AVENA 248, AVENA 248T - Cordless phone SWISSVOICE - Free user manual and instructions

USER MANUAL AVENA 248, AVENA 248T SWISSVOICE

Avena 248TE Welcome to Swissvoice The Avena 248TE is a cordless telephone designed for connection to an analog telephone network. International DECT (GAP)-standard digital technology offers excellent voice quality. You can register up to 5 handsets to your base and make internal calls free of charge. With your Avena 248TE you can use the SMS service of your network operator and send SMS messages to SMS compatible terminals (e.g. mobile phones, PCs or other fixnet telephones) resp. receive messages. The Avena 248TE comes with a built-in digital answer machine. Please read these operating instructions carefully to familiarise yourself with and take full advantage of the benefits of your new Avena 248TE.

Avena 248TE Avena 248TE Content Keys and displays Range / Location Battery advice Display symbols Telephoning Accepting a call Switch ringer off Set speaker/loudspeaker volume Switch handset off Redial Mute the microphone (secrecy) Handset keypad lock Paging – Locate mislaid handsets Phonebook Shared phonebook SIM card Calls list SMS – Short Messaging Service Audio Settings Extending the Avena 248TE Telephoning with several call partners Answer machine Switch answer machine on/off Outgoing message Call Screening Operating the answer machine on the base station Operating the answer machine from the handset Answer machine settings Memory full Remote Access Remote access the answer machine from an external telephone Appendix

Key R with flash function

End call key / Press and hold down to switch the handset off. Press briefly to reactivate the handset

10 Headset socket (headset not included) 11 Navigation keys Redial: Open redial list Calls: Open calls list

You can operate your telephone from the handset or from the base. The menus are reachable via handset or base station (exceptions are mentioned in the manual).

Key R with flash function

Keys for telephone functions (details see below)

SIM card compartment

Keys for answer machine functions (details see below)

15 Switch answer machine on/off 16 Repeat message/return to previous message 17 Stop playback

18 Skip to next message 19 Volume key + 20 Volume key 21 Play messages 22 Delete message during playback

Avena 248TE Range / Location To obtain the best possible range, we recommend positioning the telephone in a location central to your sphere of activity. Avoid positioning the telephone in niches, recesses and behind steel doors. The maximum range between base station and handset is approximately 300 meters outdoors. Depending on the surrounding conditions as well as spatial and structural factors, the range may be smaller. Silent zones can occur due to the digital transmission in the frequency range used – even within the range, depending on the structural environment. In this case the transmission quality may be reduced through the increased incidence of short breaks in transmission. Normal call quality can be restored if you move slightly out of the silent zone. If the range is exceeded, the call will be disconnected unless you move back into range within ten seconds. Battery advice Use only the two original batteries 1.2 V 600 mAh as well as the original power supply (6V DC / 600 mA). The handset operating times (standby 120 hours/active 12 hours) and charging times apply only if the battery is charged to the defined minimum capacity. Charging is electronically controlled to ensure optimal charging and care of batteries in different charge states. Full capacity is achieved only after several charging cycles. Note: Using other rechargeable batteries or non-rechargeable batteries/primary cells can be dangerous and cause malfunctions or damage to the telephone. Do not short-circuit the batteries (danger). In particular, avoid inadvertent short-circuits during storage and transport e.g. bunch of keys, metal panels or similar objects, and make sure the batteries do not come into contact with greasy materials. When not in the handset, therefore, batteries should be stored only in insulating packaging. Ensure also that the contacts do not touch greasy parts. Rechargeable batteries can become warm while recharging. This is a normal occurrence and is not dangerous.

Before you can start using your telephone you must plug in the telephone connector cable and the mains cable. Insert the batteries in the battery compartment. Make sure the polarity is correct. To charge the batteries, insert the handset in the base station. The animated battery symbol on the handset signals the charging procedure. The batteries will take around 24 hours to fully charge (initial charge). Display symbols Symbol is displayed when the handset is within range of the base station. Keypad locked (handset feature only). Ringer switched off. Alarm set. Handsfree/loudspeaker activated. Call in progress. Battery charge indicator. New SMS message. New call(s) in the calls list. Answer machine on. Avena 248TE

Dial the desired number using the keypad. Press the Talk key. End the call Press the End call key. Accepting a call

Incoming calls are signalled by a ring tone on the handset. Press the Talk key and conduct your conversation. End the call Press the End call key. Calls cannot be made if the battery is almost discharged or the handset is out of range of the base station. Switch ringer off Press the softkey under Silent. The ringer is switched off for this call. Repeat the procedure on handset and base to switch off the handset and base ringer.

Avena 248TE Avena 248TE Set speaker/loudspeaker volume You can adjust the speaker/loudspeaker volume during a conversation (5 levels available). Select the desired volume during a conversation using the navigation keys π/†. Switch handset off Press and hold the End call key (approx. 3 sec). The handset is switched off. Press and hold again the End call key to reactivate the handset. Redial The Redial list contains up to 50 entries. Press the navigation key π and select the desired entry using π/†. Press the Talk key. Mute the microphone (secrecy) You can temporarily mute the handset or base microphone to talk to someone else in the room without the caller hearing. Press the softkey under Secrecy. Handset keypad lock Activate keypad lock

• Press the Hash key approx. 2 sec. Deactivate keypad lock
• Press again the Hash key approx. 2 sec. Paging – Locate mislaid handsets All registered handsets ring for one minute, when the Paging key on the base is pressed. To stop the ring press the End call key on the handset or the Paging key on the base. Phonebook You can store up to 200 names and numbers in the base and handset. Names can be up to 16 letters long and numbers up to 24 digits. You can combine different numbers in groups with the same ringer melody. Avena 248TE

Avena 248TE Digits / Characters Different characters are printed on each key. The entries in the phonebook are sorted alphabetically. Key 1 Key 0 Insert a space. Press and hold key to insert a pause inside a phone number (“P” appears). Add new entries in the phonebook

Press the softkey under Names. Select New entry and press OK. Enter the desired name and press the navigation key † for further input options. Press OK to save the entry. Edit phonebook

Press the softkey under Names. Select the desired entry using the navigation keys π/† or enter the first letter of the name. Press the Talk key to call the number or press the softkey under Options and select a function from the list: - Call number - Edit entry - View entry - View additional information of the selected entry. - Copy entry / Copy all - Copy entry/all entries from the handset phonebook to the base (or to another handset - Menu options only available if more than one handset is registered to the base.) - SIM copy - Copy entries from/to the SIM card. - Delete / Delete all - Capacity - View the number of free space. - Edit call group - Modify the group names. - Speed dial - (handset feature only) Allocate directory entries to numerical keys 2 to 9: Select a key in the list, press OK. Select the desired directory entry, press OK. Avena 248TE Avena 248TE Shared phonebook The shared phonebook can contain up to 10 entries. Any handset registered to the base can use the shared phonebook. On delivery of your Avena 248TE the shared phonebook is empty.

Press the key. Select the desired entry using the navigation keys π/†. Press softkey Options. Select Edit entry and press OK. Enter the name and press OK. Enter the number including the area code and press OK. To call a number from the shared phonebook:

• Select the desired entry using the navigation keys π/†.
• Press the Talk key. The number is called. SIM card Copying to the SIM card You can copy entries from your mobile phone SIM card to your telephone (and vice versa). Copied entries are added to entries already saved. Copying from the SIM card

Insert the SIM card in the SIM card reader on the base station. Press the softkey under Names, followed by Options. Scroll to SIM Copy and press OK to confirm. Select SIM to phone or Phone to SIM and copy individual entries or all entries. If you choose to copy only individual entries, a confirmation message is displayed. You can now copy additional entries. If the entire directory is to be copied, every entry is displayed and copied until the procedure is completed or the directory is full. If you enter a SIM card PIN incorrectly twice in succession, an error message is displayed and the telephone returns to standby mode. Avena 248TE

Avena 248TE Calls list The caller’s number is displayed on the handset and base. The calls list can contain up to 50 entries. New calls are displayed by To use this function, the caller's number must be transmitted (CLIP). Contact your network operator for further information. Call a number from the calls lists

Press the navigation key † and select the desired entry using the navigation keys π/†. Press the Talk key, the number is dialled or press the softkey under Options and select a function from the list. If the caller's number is suppressed, only Withheld is displayed. If the number is not available for other reasons External call appears. For both situations, the call is not entered in the call list. Edit calls list

Press the navigation key †. Select Settings using the navigation keys π/† and press OK. Select a function from the list and press OK: Calls list type New call alert All calls or only missed calls are saved in the calls list. A sound is emitted when you have new calls in the calls list. SMS – Short Messaging Service You can receive, save and send SMS messages with your Avena 248TE. Your telephone supports SMS messages up to 612* characters in length. You can save up to 40 SMS messages. When receiving a new SMS message New SMS and the symbol ist displayed.

• depending on your network operator

Avena 248TE Avena 248TE Sending and receiving SMS messages is a network function. To send and receive SMS messages, your telephone line must have active Caller Identification Presentation* (CLIP). Check with your network operator to find out whether the SMS network function is available and about charges, if applicable. Read new SMS messages / Inbox

Press Menu, select SMS and press OK. Select Inbox and press OK. Select the desired SMS message. Press Read. You can now read the message. Press Options. Select a function from the list. Press OK and follow the instructions on the display. Write and send SMS messages

Press Menu, select SMS and press OK. Select Write Message and press OK. Enter the text using the keypad. Key 1 Enter a space Key Commutation between upper and lower case (Abc/abc/Abc). Press the softkey under Options. Select a function from the list. Press OK. Enter the destination number with the exchange access number or press the softkey under Options, to get a number from the phonebook. Press Send. Service centers Before you can send and receive SMS messages, an SMS service center must be programmed on your Avena 248TE with the associated access number. You can program max. 4 SMS centers. Set service centers

Press Menu, select SMS and press OK. Select Settings and press OK. Select SMS Center and press OK. Select the desired center and press OK. Enter the associated service center number and press OK. Avena 248TE

Send Service designates which service center you want to use for sending the next SMS message. Please note: the default Send Center is SMS Center 1. New SMS alert If activated, a brief beep is heard every time a new SMS message is received.

• Press Menu, select SMS and press OK.
• Select Settings and press OK.
• Select New SMS Alert and press OK.
• Select ON or OFF using the navigation keys †/π and press OK. Audio

Press Menu, select Sound and press OK. Select a function from the list using the navigation keys †/π and press OK. - Ringer - Select the melody and volume for your handset and base ringers. - Tones - Key Tone - Every time a key is pressed, a brief beep is heard - Confirmation Tone - Low Battery Tone (handset only) - Out of Range - sounds when max. range is exceeded (handset only) Settings (Date & Time/Alarm/Display available on handset and base - Appointments on base only)

Press Menu, select Settings and press OK. Select a function from the list using the navigation keys †/π and press OK. - Date & Time - See page 78. - Alarm - The activated alarm is displayed in standby mode by . The alarm sounds for 30 seconds or can be deactivated immediately by pressing the softkey under Stop. - Appointments - You can set 5 different appointment reminders. A signal is heard on the base at the defined time and is displayed. By pressing Silent, the appointment will further be displayed. If you do not need the reminder any longer, press Clear. - Display - Handset name - To better distinguish between handsets, you can give each handset a name. Avena 248TE Avena 248TE - Contrast - Set the desired display contrast. Handset settings (only available on the handset)

Press Menu, select Settings and press OK. Select HS Settings and press OK. Select a function from the list using the navigation keys †/π and press OK. - Select Base - Select the desired base station. - Language - Select the desired display language. - Auto Answer - Just pick up the handset from the base to answer a call (without pressing any key). - Register - Accessory handsets must be registered to the base station (see chapter “Register new handsets”). - De-register - Select the handset you want to deregister. - Reset handset Base station settings (available on the base)

Press Menu, select Settings and press OK. Select a function from the list using the navigation keys †/π and press OK. - Language - De-register - Select the handset you want to deregister. - Ring Priority - If several handsets are registered to your base station, all handsets ring at the same time. You can select a single handset to ring first and assign the number of rings (2, 4, 6 or 8 rings). - Dial Mode - Tone: Normal dialling procedure on analog lines. Pulse: May be required for connecting older telephone systems. Please refer to the relevant documentation. - Flash Time - Select the flash time for the analogue network functionalities in your country. - First Ring - The first ring is suppressed. The base rings only after the second ring. - Full ECO Mode - When Full ECO Mode is set to ON, the handset’s power transmission is regulated and a radiation reduction is achieved when it is near the base station. - Manual ECO - Select the desired ECO Mode range (big/small room). - System PIN - You can modify the PIN code (0000 on delivery). - PBX Access - If you are connected to a PBX, you may need to enter an access code to allow the public exchange to assign an external line for external calls. - System Reset Avena 248TE

Press Menu, select Settings and press OK. Select BS Settings and press OK. Select a function from the list using the navigation keys †/π and press OK. - Ringer - Select the ringer melody and volume for the base. - Ring Priority - see above. - Dial Mode - Tone - see above. - Recall Mode - You may need to use the recall function if you are connected to a PBX. Contact your PBX supplier for further information. - First ring - see above. - System PIN - see above. - PBX Access Code - see above. - Reset base Extending the Avena 248TE The delivered handset is already registered on to base station. In standby the internal number of the handset is displayed. You can register up to 5 handsets to your base station. If you register your Avena 248TE handset with a "third party" base station or a "third party" handset on your Avena 248TE base station (GAP), you may not be able to use some functions or only to a limited extent. Register new handsets Accessory handsets must be registered to the base station. Use the handset menu for registration:

• Press Menu, select Settings press OK.
• Select HS Settings and press OK.
• Select Register and press OK.
• Select the desired base station. Press OK.
• Enter the system PIN (0000 on delivery). Press OK.
• Press and hold the paging key on the base station.
• If the registration is successful you will hear a confirmation signal. Telephoning with several call partners During a call you can make a second internal call (enquiry call), switch between call partners (brokering) or simultaneously converse (3-way conference call) without the need for two telephone lines.

• Select the desired internal party using the navigation keys and press OK. If you receive an external call while you are on the phone to an internal call partner, you will hear an incoming call alert. End the internal call by pressing the End call key. Press the Talk key. You are connected to the external party. Call transfer to another handset You are conducting an external call and you want to transfer it to another handset.
• Call the desired internal party (see above).
• Press the End call key to transfer the call to the other handset. Brokering / Conference Use the softkeys displayed: Switch - Switch between two call parties. Conf - Set up a three-way conference with 2 call parties. Single - End conference call, back to initial call. End - Leave conference call. The remaining call partners are automatically connected with each other. Answer machine Your Aeris 248TE features an integrated digital answer machine with a max. recording capacity of 15 minutes. You can operate your answer machine from the base and from any handset registered to the base. On delivery the answer machine is ready to use. Switch answer machine on/off Press key on the base station to switch the answer machine on or off. Two dashes are displayed when the answer machine is switched off. Flashing dashes when answer machine is switched on = date and time are not set. Switch on the answer machine from the handset

Avena 248TE Outgoing message You can select 2 operating modes:

• Answer & record: Callers can leave a message.
• Answer only: Callers cannot leave a message. Your answer machine comes with two standard pre-recorded outgoing messages. You can replace the standard outgoing message with a personal one (max. 1 minute long).
• Press Menu, select Answer Machine and press OK.
• Select Answer&&Record or Answer Only and press OK.
• Speak your outgoing message into the handset microphone.
• Press the softkey under Save to end recording. The recorded outgoing message is played back. Call Screening Incoming messages are played back over the base station loudspeaker. You can adjust the volume by pressing the keys Vol + / - . Press the left softkey Yes on the handset to listen in. Press the Talk key to answer an incoming call. Operating the answer machine on the base station If you have new messages, the message counter is flashing. The messages are played back beginning with the most recent.
• Press to start playback.
• During playback the following options are available: Key Function Repeat message/return to previous message Skip to next message End playback Delete message during playback Adjust volume Delete all old messages Impossible during playback. Press key

twice to delete all old messages. Avena 248TE Avena 248TE Operating the answer machine from the handset If you have new messages on your answer machine New Message(s) and the symbol appears. The messages are played back beginning with the most recent.

• Press Menu, select Answer Machine and press OK.
• Select Play Messages and press OK.
• Press the End call key to end playback. Key

Function End playback Repeat message/return to previous message Delete message during playback Skip to next message

Press Menu, select Answer Machine and press OK. Select Delete Msgs and press OK. Confirm by pressing the softkey under Yes. Answer machine settings

Press Menu, select Answer Machine and press OK. Select Answer Settings and press OK. Select the desired function by pressing the navigation keys †/π and press OK. - Answer Mode - Answer&Record or Answer only mode - Answer Delay - Select 2, 4, 6, 8 rings or Time saver mode - Recording Time - Set the maximum length for incoming message - Call Screening - see page 81. - Activation - Select the desired frequency and the activation time. - Remote Access - Switch remote access on or off If you set the answer delay to Time Saver, your answer machine will answer after 2 rings if you have new messages. If you do not have new messages it will not answer until 6 rings. This enables you to save costs by hanging up before you are connected. Avena 248TE

Avena 248TE Memory full The recording capacity of your answer machine is 15 minutes (including outgoing messages). If the memory is full, Memory full! appears on the handset display and F flashes on the base station display. No more messages can be recorded. The answer machine switches to Answer only mode automatically. You must delete old messages. Remote Access Remote operation can only be performed after having entered your PIN code before activating the function.

Press Menu, select Answer Machine and press OK. Select Answer Settings and press OK. Select Remote Access and press OK. Set ON by using the navigation keys †/π and press OK. Enter the PIN code (0000 on delivery) and press OK. Remote access the answer machine from an external telephone You can remote access your answer machine from any telephone with DTMF or multifrequency dialling function.

• Press when you hear your outgoing message.
• Enter your remote access PIN code. If the PIN is correct you will hear a confirmation tone.
• All new messages are played back.
• You can now perform a number of functions by entering the relevant digits (see the following table).

Function Main menu Play messages Repeat message/Press twice to return to previous message Delete message during playback Skip to next message Switch answer machine on Switch answer machine off Avena 248TE Avena 248TE Note: If your answer machine doesn't accept the remote access commands, try to press the numerical keys longer or shorter. Your answer machine is sensitive to tone lengths of 0,5 to 1 second. Appendix Using Internet/cable telephone adapters on an analog port When using an analog telephone on the analog connection of an Internet or cable telephone adapter, not all the described features (in particular calling line display) may function in the same way as with a standard analog telephone line. This does not cause the Avena 248TE to malfunction. Several factors can cause a failure of specific features to function:

• The Internet/cable telephony provider may not provide the function on its Internet/cable telephony connection.
• The adapter used to convert Internet/cable telephony to analog telephony (usually supplied by the provider) may not forward the functions to connected telephones or may forward them in a non-analog format. If this happens, please check the Avena 248TE on an analog fixed line and/or contact your Internet/cable telephony provider. Care Your telephone is a sophisticated product in terms of design and construction, and should therefore be handled with care. To clean the telephone, wipe first with an antistatic cloth or a damp, soft leather cloth and then dry using a dry cloth. Recycling (environmental protection) At the end of the product's life cycle, the telephone must not be disposed of in normal domestic waste. Please take it to a collection point for processing electrical and electronic equipment: see symbol on the product, in the user manual and/or packaging. Some materials used in this product can be recycled if you take it to a recycling depot. By recycling parts or raw materials from used products you will be making an important Avena 248TE

Avena 248TE contribution to environmental protection. Please contact your local authority if you require information about collection points in your neighbourhood. Disposing of the rechargeable battery By law, all used batteries and accumulators must be recycled and not disposed of in domestic waste. Please dispose of them according to the official regulations. Take them to a recycling depot. The batteries/accumulators will be recycled since they may, for example, contain nickel cadmium (Ni - Cd), lead (Pb), cadmium (Cd) or mercury (Hg). The batteries and accumulators are labelled with symbols and information on their contents, e.g.: Warranty conditions Your telephone is subject to a guarantee from the date of purchase in accordance with the legal provisions of the country in which the telephone was purchased. As evidence of the date of purchase, please keep the receipt or the warranty card completed by the retailer. All defects attributable to material and manufacturing faults will be corrected free of charge within the warranty period, either by repairing or replacing the defective equipment. The warranty does not cover expendable materials (battery cells), defects which affect the value or use of the equipment only insignificantly, and damage caused by incorrect use, ordinary wear and tear, or manipulation by third parties. This warranty does not cover consequential damage caused by the use, failure or defectiveness of the product. In particular, no liability whatsoever is accepted for damage to property and pecuniary loss. To claim under this warranty, please contact the retailer where you purchased your telephone.

Avena 248TE Avena 248TE Warranty information for Germany If the good evinces a defect due to manufacturing or materials faults within 24 months of purchase, please send the entire product including accessories and sales receipt to Swissvoice Service Center Im Frauental 14 92224 Amberg. The Swissvoice Service Center will replace it with and equivalent good or perform a repair. In the case of components subject to wear (e. g. batteries) this period lasts for 6 months from the date of purchase. Technical Support telephone number (Germany) For Hotline, repairs, spare parts, technical support and warranty From Monday to Friday from 09:00 AM to 06:00 PM Please call 0180 55 82 888 (Euro 0,14 / Minute) E-mail: support-de@swissvoice.net Approval and conformity This analog telephone DECT complies with the basic requirements contained in the R&TTE Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and is suitable for connection and operation in the member state indicated on the base station and/or packaging. The declaration of conformity may be viewed at: www.swissvoice.net. The CE symbol confirms the conformity of the telephone with the above directive. Avena 248TE