THE BALL - Vacuum Cleaner DYSON - Free user manual and instructions

USER MANUAL THE BALL DYSON

dyson the ball Owner's Manual Please read this manual carefully before using your DC15

Owners manual Important safety instructions Please read this manual Assembling carefully before using your DC15. Using your DC15 Using your DC15 (continued) Using your DC15 tools Washing your filter Emptying the clear bin" Cleaning the clear bin" Clearing blockages Using and maintaining optional accessories Using and maintaining optional accessories (continued) — © © © “ où U1 © ND —

Le Wand ca Troubleshooting tips ? Warranty and customer care Wand Wand release button FE Brushbor On/Off Power On/Of Hose release button Carry handle Hose Cyclone Shroud Ainay inspection valve Clear bin" Stabilizer

1 Assembling À IMPORTANT + Ensure hose is straight when inserting wand.

• Please see section 9 JL for usage and maintenance instructions for accessories included with some vacuums. Lai + If you have any questions, , Brush tool please call the Dyson < Helpline toll free at [u 1-877-897-6622 or log 9 Stair tool onto www.dyson.com ES à Crevice tool Slide wand down inside hose until Slot wand into top of machine Wind cord counter-clockwise and Click tools into place. it clicks. and click into place. secure with clip. tip To quickly release cord, twist upper cord winder downwards. Twist back up CL before re-winding cord.

• Please note: this machine is intended for domestic use only. Fine dust such as plaster dust or flour should only be vacuumed in very small amounts. + The brushbar will automatically stop if it becomes obstructed. + Do not press the cyclone release button while carrying the machine or it could fall and cause injury. + Ensure the cyclone is secured to the machine. + Do not shake the machine while carrying or it could fall and cause injury.

5 & \ Carrying your DC15 Ensure machine is upright before carrying. Use the carry handle at the top of the cyclone to lift. Using your DC15 Plug in and press transparent yellow ON/OFF switch. Press stabilizer firmly to release cleaner head and pull handle towards you. À Use stabilizer only - do not stand directly on cleaner head to release vacuum. tip Do not apply weight to handle while pressing stabilizer. Ensure stabilizer wheels are fully retracted and click in place or brushbar will not operate.

3 Using your DC15 (continued) À IMPORTANT + The brushbar will reset to “ON” each time you start the machine and put it in the cleaning position. + If the brushbar stops during use, please refer to the clearing blockages section. + Ensure stabilizer wheels are fully locked in place before releasing the machine. + Consult your flooring manufacturer's recommended instructions before vacuuming your flooring, rugs, and carpets. Some carpets will fuzz if a rotating brushbar is used when vacuuming. IF this happens we recommend vacuuming in bare floors mode and consulting with your flooring manufacturer.

Brush control To turn the brushbar OFF for bare or delicate flooring, rugs, and carpets, put the machine in the cleaning position, and press the red button. Press it again to restart brushbar. tip Ensure the stabilizer clicks into place before vacuuming. Small movements of the wrist will create a zigzag motion in the cleaner head for easier cleaning around furniture. tip Twist and turn your wrist like you are turning a doorknob to make the most of DC15's maneuverability. When finished, push the handlle firmly beyond the upright position to drop the stabilizing wheels. À Ensure stabilizer wheels are fully locked in place before releasing the machine.

4 Using your DC15 tools À IMPORTANT + Ensure machine is in upright position before using tools. To protect your floors, the brushbar will not rotate when the machine is in an upright position. L Ensure hair and loose C ù clothing are kept clear of (E) wand cap when machine F- is switched on. Ensure wand cap is closed, unless using with tools. Powerful suction can cause the hose to ‘pull back’ - please take care when using the wand. To avoid personal injury and to prevent the machine from falling when cleaning stairs, always place it at the bottom of the stairs. Do not use your vacuum cleaner outdoors or on Wand mode Hose mode Stair cleaning wet surfaces. Vacuum may A Push back wand cap. Pull wand from inside handle until it clicks. A First extend the wand, then Always work with the be used inside a garage B Press wand release button to release hose and wand handle from press side hose release buttons machine at the bottom only when used with the machine. To push wand back inside hose, ensure hose is straight. to remove wand handle from of the siairs. Model 08909 Dyson Car Press the same wand release button and push wand down into hose. hose, and pull hose to separate : . : hose from wand. Cleaning Kit accessories. The vacuum has been designed to follow you when used in wand or me If used in a garage, care hose mode. B Tools can be fitted directly to should be taken to wipe the end of hose or wand. the soleplate and wheels with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could damage CL delicate floors. tip When putting the wand back on the machine, make sure wand release button is facing forward.

• Check your washable filter regularly and wash at least every 6 months according to instructions to maintain performance. + Turn power off and unplug before washing the filter. Failure to do so could result in electric shock or personal injury. + Do not use detergent to clean filter. + Do not put the filter in the dishwasher, washing machine, tumble dryer, microwave, or near an open flame. tip The filter may require more frequent washing based on individual vacuuming habits. & Check regularly.

Press button to release cyclone and clear bin” from machine. Lift filter release button and remove filter.

Separate blue filter and yellow case. Wash filter and case in cold water only. Repeat until water runs clear. Air dry for at least 12 hours or overnight. Ensure filter is completely dry before refitting onto the machine.

6 Emptying the clear bin“ À CAUTION + Turn power off and unplug before emptying the bin. Failure to do so could result in electric shock or personal injury. + Do not use the machine without the clear bin" in place.

Empty bin as soon as the level of the MAX mark is reached at any point in the bin. Press button to release cyclone and bin from the machine. Option 1 Push the button as shown to empty directly into trash. Shake or tap firmly to remove all dust from inside the cyclone. Option 2 Emptying into a bag is recommended for allergy sufferers. Place bin in bag and push red bin emptying button. Let the dust settle and close bin base securely before removing from bag and refitting cyclone and bin on machine.

7 Cleaning the clear bin“ À CAUTION + Do not use detergents, polishes, or air fresheners to clean the clear bin”. + Do not immerse the cyclone in water. + Ensure bin is completely dry before replacing.

Cleaning the shroud (prono) Ensure bin is empty (as detailed in section 6) and bin base is open. Press catch A to release the clear bin from the cyclone. Clean shroud with a cloth or dry brush to remove lint. Cleaning the clear bin" (opional) Ensure bin is empty and bin base is open. Rinse with cold water only. Ensure bin is dry before replacing. EVA Re-assembling the clear bin" Holding carry handle, fit cyclone assembly inside the clear bin. Line up the front and rear guides and push down to click in place. Ensure the clear bin is secure before replacing on the machine.

8 Clearing blockages À CAUTION + Turn power off and unplug before checking for blockages. Failure to do so could result in electric shock or personal injury. If any part of your machine becomes blocked, it may overheat and then automatically shut off. Unplug machine and leave to cool down for at least 60 minutes before clearing the blockage. For safety, please lay the machine on its side before checking for blockages. Please note: clearing blockages is not covered by your machines limited warranty. Beware of sharp objects when clearing blockages. Refit all parts of the machine securely before using it.

Check to see if tools, wand, and hose are clear of blockages. A To remove the hose, rotate base of hose downwards until it clicks, then pull away from the machine. B Squeeze release buttons to remove the airway inspection and check inside. € Pull the top end of the tube away from machine and check inside. D Undo soleplate fasteners with a coin. E Rotate endcaps and remove. F_ Pull out brushbar sections. G Cut out debris, avoiding bristles. tip When replacing the brushbars, insert them so the ends with the silver pin are facing outside of the vacuum.

9 Using and maintaining optional accessories Instructions for use For your safety À\ CAUTION Do not use your vacuum cleaner outdoors or on wet surfaces. If used in a garage care should be taken to wipe the soleplate and wheels with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors. Colors may vary. Low reach floor tool For easier cleaning under low furniture A Attach low reach floor tool to wand and recline handle B Carpet — Press rear pedal C Bare floors — Press front pedal Mini turbine head Advanced turbine head removes dirt from upholstery, stairs, and the car A Push in to stop brushbar from spinning B Adapter release button not used on all models Mini turbine head maintenance A Remove soleplate B Remove and clean brushbars € Replace brushbar D Replace soleplate

Using and maintaining optional accessories (continued) Zorb carpet powder Instructions for use + Use Zorb for carpet cleaning For your safety À CAUTION Do not use your vacuum cleaner outdoors or on \ wet surfaces. If used in a © garage, care should be 2 > taken to wipe the soleplate and wheels with a dry cloth after vacuuming to clean off © any sand, dirt, or pebbles that could damage delicate floors. Colors may vary. A Sprinkle Zorb onto carpet B Ensure machine is switched off € Work into carpet pile D Wait 30 minutes E Vacuum the carpet

11 Troubleshooting tips Refer to page 3 for an illustration of your DC15. If you have any other questions, please call the Dyson Helpline at 1-877-397-6622. The Helpline is open 7 days a week to answer your questions. Problem Less than normal or no pickup while vacuuming upright, or machine turns off in use Less than normal or no suction from wand or hose Brushbar will not engage Brushbar will not turn off Brushbar keeps turning on Machine will not recline Potential solution + Remove and check washable filter to see if it is clean (filter should be blue in color). Wash filter if necessary as shown in section 5. + Be sure the filter housing and airway inspection valve are snapped in securely and confirm there are no blockages. + Confirm the airway inspection valve is in place and that there are no blockages. + Remove the wand and check for blockages. + Confirm the hose has no blockages or holes by stretching it out. + Remove and check washable filter to see if it is clean (filter should be blue in color). Wash filter if necessary as shown in section 5. + When vacuuming upright, ensure that the stabilizer clicks into place before vacuuming. + Ensure the machine is fully returned to the upright position and the stabilizer bar is locked into place. + The brushbar defaults to the on position each time you turn your vacuum on. Press the brushbar button to turn the brushbar off for bare or delicate flooring, rugs, and carpets. + Press stabilizer firmly to release cleaner head and then pull handle towards you. + To make activating the stabilizer easier, press the foot pedal firmly while holding the handle, but do not apply weight or force to the handle.

Limited 2 year household warranty Terms and Conditions of the Dyson 2 year limited warranty Dyson customer care Your serial number can be found on the rating plate, which is on the machine behind the clear bin” Note your serial number for future reference: CCOECIEIEN This product is protected by the following intellectual property rights: Patents/Application numbers: usts2478 FOIS Ca 249250 Us 2obmorezrs A1 us sas Cazeaors Ca 2307

Registered Design/Applieation numbers:

Thank you for choosing to buy a Dyson vacuum cleaner. IF you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at 1-877-397-6622 with your serial number and details of where and when you bought the cleaner. Your serial number can be found on the rating plate, which is located on the machine behind the clear bin". Most questions can be solved over the phone by one of our Helpline staff. If your machine needs service, call the Dyson Helpline. We will discuss with you the options available for service. If your machine is under warranty and it is a covered repair, your machine will be repaired at no cost. To reach the Dyson Helpline call at 1-877-397-6622, or visit Dyson online at www.dyson.com To help us ensure you receive prompt and efficient service, please register your purchase with us. There are two ways to do this: + You can register by completing and returning the enclosed form to us by mail. + Alternatively, you can register on line at www.dyson.com This will confirm your ownership of your Dyson in the event of an insurance loss and enable us to contact you if necessary. If you have any questions about your Dyson, please call our customer helpline at 1-877-397-6622, 7 days a week, or log on to our website at www.dyson.com What is covered Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of wo years from the date of purchase when used for private household purposes in accordance with the Dyson Owner’s Manual. This warranty provides, at no extra cost to you, all labor and paris necessary to ensure your vacuum cleaner is in proper operating condition during the warranty period. This warranty is subject to the following terms: What is not covered Dyson Canada Lid. shall not be liable for costs, damages, or repairs ineurred as a result of: + Machines purchased from an unauthorized dealer. Clearing blockages from your machine. Use of parts not in accordance with the Owner’s Manual. Careless operation or handling, misuse, and/or lack of maintenance or use not in accordance with the Owner's Manual. External sources such as weather. Repairs or alterations carried out by unauthorized parties or agents. Use of the vacuum cleaner other than for normal domestic household purposes within Canada, e.g., for commercial or rental purposes. + Normal wear and fear, including normal wearing paris such as belt, filter, brush bar, hose assembly, and power cord (or where external damage or abuse is diagnosed) + Use of parts and accessories other than those produced or recommended by Dyson Canada Lid. Warranty Service Please fill out and return the Product Registration Form, or register on line at www.dyson.com Before service can take place, the terms of the warranty require that you contact the Dyson Helpline with your model name/number, serial number, date and place of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on the vacuum cleaner’s rating plate, which is located on the machine behind the clear bin: All work will be carried out by Dyson Canada Lid. or its authorized agents. Any replaced defective parts will become the property of Dyson, Canada Lid. Service under this limited warranty will not extend the period of this limited warranty. If your machine is not functioning property, please call the Dyson Helpline at 1-877-397-6622. Most issues can be rectified over the telephone by our trained customer care staff. If this is not possible Dyson Canada Lid. will arrange for your vacuum cleaner to be repaired and returned in full working order at no extra cost to yourself. Warranty Limitations and Exclusions Any implied warranties relating to your vacuum cleaner, including but not limited to warranty of merchantability or warranty of finess for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by some states and so this limitation may not apply to you. Your remedÿ for breach of this warranty is limited to the warranty service described above. Dyson Canada Lid. will not be liable for any consequential damages or incidental damages you may ineur in connection with your purchase and use of your vacuum cleaner. This limitation is not allowed by some states and so this limitation may not apply to you. This warranty gives you specific legal rights. You may also have other righis which vary by state. This warranty is not transferable. D.