KONICA MINOLTA 9830 - Multifunction Printer

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USER MANUAL 9830 KONICA MINOLTA

Every effort has been made to ensure that the information in this guide is complete, accurate, and up-to-date. Konica Business Technologies, Inc. assumes no responsibility for the results of errors beyond its control. Konica Business Technologies, Inc. also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this document will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by Konica Business Technologies, Inc.

Copyright 2000 by Konica. All Rights Reserved

First Edition: September, 2000

Please address any comments on this publication by mail to:

Konica Business Technologies, Inc.

500 Day Hill Road

Windsor, CT 06095

Please visit Konica's web site at:

http://www.konicabt.com

Trademark Information

Apple, AppleTalk, EtherTalk, KanjiTalk and MacOS Macintosh are registered trademarks of Apple Computer Company.

Ethernet is a registered trademark of Rank Xerox Ltd.

Eudora is a registered trademark of the University of Illinois Board of Trustees, licensed to QUALCOMM Incorporated. QUALCOMM, Eudora Pro and Eudora Light are registered trademarks and Eudora Internet Mail Server. Qpopper, Eudora WorldMail, WorldMail, and PureVoice are trademarks of QUALCOMM Incorporated.

Internet Explorer, Excel, MS-DOS, Outlook, Windows, Windows NT, and Word are registered trademarks of US Microsoft Corporation.

JetSuite is a trademark of eFAX.com.

Netscape, Netscape Messenger, Netscape Navigator are registered trademarks of Netscape Communications Corporation, U.S. and other countries.

NetWare is a registered trademark of US Novell Inc.

Touch-Tone is a registered trademark of American Telephone and Telegraph.

UNIX is a registered trademark of X/Open Company Ltd.

Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries

ZIP Code is a registered trademark of the United States Postal Service. Other product names and brand names are registered trademarks or trademarks of their proprietors.

T.38

For the latest product and technical support
- information, Konica web site at:

wwwkonicabt.com

T.38 Internet fax allows you to send and receive real-time taxes via the Internet.

The T.38 information is divided into these sections.

  • Overview
    Helpful Hints
  • End User Information
  • Installer (Network Administrator) Information

Overview

For an end user, the T.38 Internet fax is a very easy-to-use feature. Working with T.38 is very similar to working with a PSTN (pubic telephone [regular]) facsimile machine.

For the installer (network administrator), the T.38 Internet fax is powerful machine with many built-in capabilities. A great deal of information is available to the installer. An end user normally will not require the same amount of information as the network administrator.

Information Provided

The following items provide the information you will need to use your fax machine.

  • User's Guide
    Warranty Document
    Feature Set Guide
  • CD-ROM (shipped with the product)

What Your T.38 Internet Fax Machine Can Do

T.38 Internet fax is a feature with many capabilities.

This unit can

  • send and receive faxes via a Public Switched Telephone Network (PSTN)
  • send and receive "Real-Time" T.38 faxes via the Internet
  • act as a convenience copier

What is an Alias?

Your T.38 Internet fax allows real-time communication between T.38-capable devices.

The devices locate each other using their IP Addresses.

Here is an example IP Address: 192.168.1.1

The IP Address must be programmed into the Address Table of the Console Software by your Network Administrator.

Your Network Administrator will then assign an alias to the IP Address. The alias is the number you will use at your T.38 facsimile machine to contact the remote T.38 device. The alias is usually a shorter number used as a label (alias) for the longer IP Address.

Example

Here is an example of aliases.

You work at the home office of a bank. You have eight branch offices that you communicate with. All nine locations have T.38 Internet facsimile machines. Each of the nine locations has a unique IP Address. When your Network Administrator set up the machines, an alias was assigned to each of the nine IP Addresses.

The alias assigned to the home office was 01.

The branches were assigned aliases 02 through 09.

When you fax to each other using T.38, you use #01 to connect to the home office, and #02 through #09 for the branches.

General Conditions

To use the T.38 Internet fax,

the machine must be connected to a LAN
- the Address Table (found in the Console Software) must be correctly set up
- the end user must know the aliases assigned in the Address Table (found in the Console Software) or

the aliases assigned in the Address Table must be programmed (as One-Touch keys) in the facsimile machine

The T.38 card for this machine can be connected to a

10 BaseT network

To make a LAN connection, the following information must be configured on this machine. Your network administrator will take care of this.

  • an IP Address
    Determine if this is a Global or Private IP Address
  • Subnet Mask
  • Default Gateway

Helpful Hints (T.38)

Your fax machine has many features and capabilities that will help you

  • operate the machine
    save money
    save time

"Help and Helpful Hints" in the User's Guide summarizes the features and capabilities directly connected to saving money and time.

"Helpful Hints (T.38)" provides tips that help you use your T.38 Internet fax to its fullest.

PSTN faxing is fax communication conducted via public telephone lines. You are probably familiar with PSTN faxing. PSTN faxing requires telephone numbers and telephone lines.

T.38 Internet fax is a special kind of Internet fax. T.38 faxing uses network connections, but in a special way that allows "direct" communication between one T.38 device and another. This direct communication is done in real time.

Internet Fax

Internet fax is a term with several meanings, depending on context.

Internet fax can mean

  • fax communication conducted via the Internet.
  • a fax machine capable of Internet Faxing.
  • the document (fax) sent via the Internet.

"Real-Time" Fax

"Real-Time" Fax is a type of facsimile transmission that uses Internet Communication and Confirmation. Two fax machines, using T.38 protocol, can provide "real-time" data transmission connections via the Internet.

Global vs. Private IP Addresses

There are two types of IP Addresses.

Global
- Private

A global IP Address can be contacted by anyone with access to the Internet.

A Private IP Address is usually part of a corporate Intranet.

Private IP Addresses are usually "behind" a firewall (security mechanism).

Private IP Addresses are not easily contacted via the Internet. This document covers the installation and use of private IP Addresses with a T.38 facsimile machine. For information on working with global IP Addresses, contact your Authorized Service Dealer.

Programming One-Touch Keys

When you program a One-Touch key with the alias for an IP Address, program the alternate (back-up) number with a standard PSTN (regular phone fax) number (if applicable).

If the T.38 connection does not work, your fax will be sent using the "regular" fax method, PSTN.

T.38 vs. PSTN Communications

You cannot combine T.38 communications and PSTN communications in one session.

What does this mean?

You can send a fax to several aliases for IP Addresses or several telephone numbers, but not a combination of aliases for IP Addresses and telephone numbers.

Status of Server

Internet faxing is conducted over the Internet via network servers.

If the servers are down, running slowly, or experiencing other problems, Internet faxing will be adversely affected. T.38 Internet faxing is a special kind of Internet fax. It is a network device, because it must be connected to a network to access the Internet. Other than that connection (access), a T.38 Internet fax is not network dependent. The T.38 transmission will either instantly work or instantly fail. The T.38 transmission must be real time.

"#" Symbol

When you use your fax machine to send or receive a T.38 protocol transmission, you must make sure that the machine "knows" to use T.38.

To do this, enter the "#" symbol as the first character whenever you input the alias for an IP Address (destination number) for a T.38 facsimile communication.

Ehd User Information

Using the T.38 protocol for faxing is very similar to using PSTN for faxing. This section covers the differences between T.38 and PSTN faxing.

Be sure to refer to the User's Guide for general information about using your facsimile machine.

Requirements

To use T.38 protocol for faxing, you must

  • communicate between two T.38-capable devices
  • know the IP Address of the destination you are sending to
  • know if the IP Address is Global or Private
    have your Installer (Network Administrator) program the Address Table via the Console Software
  • know the alias assigned to the IP Address (get this from your Installer [Network Administrator])
  • enter the "#" symbol as the first character whenever you input an alias for a T.38 facsimile communication.

Limitations and Suggestions

  • You cannot combine T.38 and PSTN communications in one fax transmission.
  • You cannot send and receive T.38 faxes simultaneously. If your machine is sending a T.38 fax, any data to be received is ignored.

If your machine is receiving a T.38 fax, and you try to send a fax, the data will not be sent until the receiving is completed.

  • When you program a One-Touch key with an alias for an IP Address, program the alternate (back-up) number with a standard PSTN (regular phone fax) number.

If the T.38 connection does not work, your fax will be sent using the "regular" fax method, PSTN.

  • To stop transmission, press STOP.
    The transmission terminates immediately, without asking for confirmation.
  • You cannot chain dial using T.38.
  • T.38 Internet fax data is sent nearly simultaneously to being scanned. The document is not stored in memory.
  • When the T.38 Internet fax board is installed in your machine, Power Save does not work.
  • If the remote T.38 device supports the Relay, Confidential, and Polling functions, you can do them. Refer to the User's Guide for more information.

Operation

You can send or receive transmissions using T.38 protocol.

! Your Installer (Network Administrator) must program the Address Table via the Console Software before you can send or receive using T.38 protocol.

Sending a T.38 Fax

When you enter the alias (destination), and you are using T.38, you can enter the numbers 0 through 9 and the symbols # and *. Any other characters or symbols will be ignored.
! Your Installer (Network Administrator) must program the Address Table via the Console Software before you can send or receive using T.38 protocol.
If you want to use a One Touch number, it must be programmed before attempting T.38 transmission.

Procedure

1 Load the document.
2 Select the method for entering the alias for destination T.38 device.

For more information on entry methods, refer to the User's Guide, "Basic Faxing, Sending a Fax."

Entry methods for T.38 transmissions are:

One-Touch
Non-programmed aliases also known as a Numeric Keypad or walk-up You must send the document as an Internet Transmission.

See the following section ("Sending to a Non-Programmed Alias") for more information.

3 Press Start.
4 The machine scans the document and the display shows that a transmission is being attempted.

12345678

CALLING

5 When the connection has been made between the sending and receiving machines, the display changes.

IPFAX JAPAN

Page 001

CALLING

The transmission rate does not display during T.38
transmissions.
6 At the end of the transmission, the result of the communication session shows on the display and a buzzer sounds.

Sending to a Non-Programmed Alias

Also known as Numeric Keypad (Walk-up) T.38 faxing

If you want to send a T.38 Internet fax, but you do not want to program the alias for the IP Address as a One-Touch, you must make sure that it is sent as an T.38 Internet transmission.

1 Load the document.
2 Press the # key.

The # symbol must be the first character entered for the
- alias.

3 Input the alias.

You can enter the numbers 0 through 9 and the symbols
- # and *.

Any other characters or symbols will be ignored.

4 Press Start.

Receiving a T.38 Fax

You do not need to perform any special procedures to receive a T.38 Internet fax

Troubleshooting (End User)

For an end user, troubleshooting a T.38 Internet fax is the same as any other fax machine.

Refer to the User Guide, "Problem Solving."

Most problems with faxing using the T.38 protocol must be referred to the Network Administrator.

Refer to the Network Administrator section, "Troubleshooting," of this Feature Set Guide.

However, the end user should check the following items.

  • Make sure the remote machine is T.38 capable.
  • Make sure the # symbol is the first character in the alias you are contacting.

Error Codes (End User)

Contact your network administrator if any of these error codes are displayed.

1501: Remote facsimile machine rejection
1502: GK rejection
1503: No response
1504: Cancel
1505:BoardBUSY
1506: Phone number error
1507: GK not found
1508: DHCP failure
15FE: Board error
15FF: Board error

Reports (End User)

Using T.38 does not generate any unique reports.

The standard reports of the machine include sections and information about G3, as well as the "regular" information.

Configuration Report

The IPFAX Options section lists some of the T.38 (IPFAX) settings.

  • IP Address
  • Subnet Mask
  • Default Gateway
    Mac Address
  • DHCP On/Off
  • Console Software Port Number

Activity Report

Codes on the Activity Report that refer to T.38 sessions have "IP" at the end.

Message Confirmation Report (MCF)

There are no special codes on the Message Confirmation Report for T.38 sessions.

Installer (Network Administrator) Information

This section provides the information needed to install and support a T.38 facsimile machine using private IP Addresses.

This section assumes that you are a qualified Network Administrator and that you are familiar with network technology and protocols.

Global vs. Private IP Addresses

There are two types of IP Addresses.

Global
- Private

A global IP Address can be contacted by anyone with access to the Internet.

A private IP Address is usually part of a corporate Intranet.

Private IP Addresses are usually "behind" a firewall (security mechanism).

Private IP Addresses are not easily contacted via the Internet.

This document covers the installation and use of private IP Addresses with a T.38 facsimile machine. For information on working with global IP Addresses, contact your Authorized Service Dealer.

DHCP

DHCP Setting (On or Off)

The factory default setting for DHCP is ON.

You use the IPFax Console Software to change the setting for DHCP from ON to OFF.

When DHCP is ON, and the unit is connected to a network that employs a DHCP server, the unit will automatically be assigned an IP Address.

If you use this method, the DHCP server must be set to infinite lease or reservation.

If you can't use DHCP, use User Function 83 to initialize the T.38 board. By doing this, DHCP is turned OFF. Then, use User Functions listed below to make the appropriate settings.

  • IP Address, User Function 80
  • Subnet Mask, User Function 81
  • Default Gateway, User Function 82

DHCP ON

When DHCP is ON, and no DHCP Server exists, the following settings apply:

IPAddress: 0.0.0.0

Subnet Mask: 0.0.0.0

Default Gateway: 0.0.0.0

DHCP OFF

The following settings apply when DHCP is turned OFF (by initializing the T.38 board from the front panel of the facsimile machine [User Function 8]:

IPAddress: 192.168.1.1

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.1.254

Determine the DHCP Setting

To determine if DHCP is ON or OFF, you can

  • use the IPFax Console software
  • print the Configuration Report

IPFax Console Software

1 Start the IPFax Console software. On the desktop, select Start - Programs - IPFAX console.
2 Connect the software to the T.38 device you want to work with.
3 Click Change.
4 From the top menu, select Network.
5 If the Use DHCP box is checked, DHCP is ON. If the Use DHCP box is not checked, DHCP is OFF.

Printing the Configuration Report

1 Press Menu/Exit to enter the menu.
2 Press to select Report Print, press Enter.
3 Press or until the report you want appears on the display. Press Enter.
4 Print all the reports you want, then press Menu/Exit to return to standby mode.

Windows NT DHCP Server Settings

This section will provide basic information on working with Windows NT DHCP Servers.

For more information, refer to your Windows NT Server manual and resource kit.

The settings listed below are required for the T.38 board to work with a Windows NT DHCP Server.

  • IP Addresses (IPAddress Pool) must be leased
  • Subnet Mask
  • Default Gateway
    Fix (reserve) assigned addresses to the T.38 board.

IP Address Pool

  • Set the Start Address and End Address for the IP Addresses that can be leased
  • Set the Start Address and End Address for the IP Addresses that cannot be leased, if needed

Sub-net Mask

  • Set the Subnet Mask that is valid for the IP Address Pool

Default Gateway (Router)

This is the DHCP option.
- Add 003 Router with the DHCP server that assigns an IP Address to the T.38 board.
- Then, set the Default Gateway valid with the IP Address Pool.
- Any other DHCP options are invalid.

Fix (reserve) assigned addresses to the T.38 board.

If you use DHCP with the T.38, you must fix (reserve) the IP Addresses.

There are two ways to do this.

We recommend using Method 2.

1 Select [Infinite] for Lease Duration at Properties on Scope.

This is easy to set.

However, address leasing made to all terminals is infinite.

If you remove a client from the network, the IP Addresses cannot be reused.

2 Reserve IP Addresses individually at [Add Reservation] on Scope.

This allows IP Addresses to be fixed for MAC addresses. They can be designated individually.

This method allows any unused IP Addresses to be reused.

Installation Process

As an installer, you will complete several steps.

  • Physically install the T.38 facsimile machine
  • Obtain a static IP Address for the T.38 facsimile machine
  • Program the IP Address, Subnet Mask, and Default Gateway for the T.38 facsimile machine.
  • Do this using User Functions in the menu of the facsimile machine.
  • Install the T.38 software (including the IP Fax Console Software) on a PC on the network the T.38 machine is attached to
  • Use the IP Fax Console Software to set up the Address Table for the T.38 facsimile machine
  • Provide the aliases for the IP Addresses (set up in the Address Table) to the end user

Physical Installation

Physical Installation covers removing the facsimile machine from its box, installing paper, physical connections, and setup programming.

Refer to the User's Guide, "Installation."

Static IP Address

If you use DHCP to assign the IP Address, make sure that the address is made static.

If you obtain the IP Address from another network administrator, make sure that it is a static IP Address.

Once the static IP Address is assigned, make sure that DHCP is OFF.

The default setting for DHCP is ON.

Refer to the section, "DHCP, Setting DHCP On or OFF" of this T.38 section of the Feature Set Guide.

Making an IP Address Static

If you are working with a DHCP server, you must make the IP Address assigned to the T.38 facsimile machine static.

There are two ways to make the IP Address static. We recommend Method 2.

1 In the Address Pool of the DHCP Server, set the Lease Duration to "Infinite" for the IP Address(es) used by the T.38 facsimile machines.
2 At "Add Reservation," fix the IP Addresses individually.

Program the IP Address, Subnet Mask, and Default Gateway

Program the IP Address, Subnet Mask, and Default Gateway by using the menu of the facsimile machine.

Use User Function 83, IPFAX Initialize to initialize the T.38 board before you program the IP Address, Subnet Mask, and Default Gateway. When you use User Function 83 to initialize the T.38 board, you turn DHCP OFF.

User Function 83, IPFAX Initialize

1 Press Menu/Exit to enter the menu.
2 Using the numeric keypad, enter 83.
3 Press Enter.
4 The T.38 board initializes. DHCP is OFF.

User Functions 80, 81, and 82

1 Press Menu/Exit to enter the menu.
2 Using the numeric keypad, enter the number of the User Function you want to access.

80 IPAddress
81 Subnet Mask
82 Default Gateway

3 Press Enter to access the selections for the setting.
4 Key in or select the desired information.
5 Press Menu/Exit to enter the menu.

Install the T.38 Software

The T.38 Software (which includes the IP Fax Console Software) must be installed on a PC on the network that the T.38 machine is attached to.

Set Up the Address Table

Use the IP Fax Console Software to set up the Address Table for the T.38 facsimile machine.

You will need to know the IP Addresses of the T.38 devices your users will be communicating with.

You will be assigning aliases to the IP Addresses you program into the Address Table. These aliases must be shared with your end users.

This document covers working with private IP
- Addresses. If you are working with global IP Addresses, contact your Authorized Service Dealer.

Creating the Alias

When creating aliases, DO NOT use the "#" symbol as the first character.

You can use the numbers 0 through 9 and the symbols # and * when creating the alias.

Provide Aliases to the End User

Provide the aliases for the IP Addresses (set up in the Address Table) to the end user.

We strongly recommend that you program the aliases to the One-Touch or Auto Dial keys of the T.38 facsimile machine.

When programming the One-Touch keys, remember that the “#” symbol must be the first character whenever you input the alias for an IP Address (destination number) for a T.38 facsimile communication.

If you do not program the aliases to One-Touch keys, you will need to provide a list of the aliases to your end users. Remind your end users to enter the "#" symbol as the first character whenever you input the alias for an IP Address (destination number) for a T.38 facsimile communication. The "#" symbol "tells" the T.38 facsimile machine that the user wants to use T.38 protocol to communicate with another device.

Specifications

Network

LAN

1 port

10BASE-T

Protocol

Call Control

TCP/IP

UDP/IP

Procedure

ITU-T H.323

Fax Communication Method

TCP/IP

UDP/IP

Procedure

ITU-TT.38

Maintenance

TCP/IPx

Procedure

Unique to the facsimile machine

T.38 Menu Options

Use User Function 83, IPFAX Initialize to initialize the
- T.38 board before you program the IP Address, Subnet Mask, and Default Gateway. When you use User Function 83 to initialize the T.38 board, you turn DHCP OFF.

You can use the front panel of the facsimile machine to access the following T.38 menu options.

User Function 80: IP Address

User Function 81: Subnet Mask

User Function 82: Default Gateway

User Function 83: IPFax Initialize

Accessing Menu Options

1 Press Menu/Exit to enter the menu.
2 Using the numeric keypad, enter the number of the User Function you want to access.

80 IPAddress
81 Subnet Mask
82 Default Gateway
83 IPFax Initialize

3 Press Enter to access the selections for the setting.
4 Key in or select the desired information.
5 Press Menu/Exit to enter the menu.

Problem Solving

No communication

1 Verify that the “#” symbol was the first character entered when sending the facsimile.
2 Verify that the Address Table in the IPFax Console Software is correctly programmed.
3 Are any of the following service codes shown on the display panel of the facsimile machine?

1501: Remote facsimile machine rejection
1502: GK rejection
1503: No response
1504: Cancel
1505: Board BUSY
1506: Phone number error
1507: GK not found
1508: DHCP failure
15FE: Board error
15FF: Board error

4 Does the port number used in IPFAX communication match the IPFAX of the remote machine?
5 Is the remote device T.38 compliant?
6 Is the connected network 10 BaseT? This facsimile machine does not support 100 BaseT.

The machine uses PSTN, not T.38

1 Verify that the end user is entering “#” as the first character when entering the alias for the IP Address.
2 Identify the PSTN number the facsimile is sending to.

Ask the end user if they are using a One-Touch key to send.

Check the programming of the One-Touch key. A PSTN number may be entered as the alternate (backup) number.

If the network is down, the T.38 facsimile machine will send to the alternate (backup) PSTN number.

Connecting private address to global addresses

For information on working with global IP Addresses, contact your Authorized Service Dealer.

Communication errors occur

Network conditions can cause delays in data transfers.

The delays can cause communication errors.

If this frequently occurs, increase the setting for the TCP Timer (via the IPFax Console Software).

Software Programs on the CD

General Information

The CD shipped with the facsimile contains the

IPFax Console Software
Discovery Program

The IPFax Console Software allows you to

  • connect to the T.38 board, using TCP/UDP
  • display T.38 facsimile settings
  • change T.38 facsimile settings
  • install the programs

The Discovery Program allows you to:

to find T.38 boards on the LAN
- create a list of the T.38 boards on the LAN
- connect the T.38 boards with the console software

Specifications

Operating Systems

Windows 98

Windows 95

Windows NT 4.0

Windows 2000

Monitor

Screen size equal to or larger than SVGA (800x600)

Free Disk Space

2 MB

Installing the Software Programs

If you are reinstalling the software, you must uninstall the old program first.

1 Close all open programs.
2 Insert the CD into the CD drive.
3 Run Setup (from the CD).
4 Follow the on-screen prompts.
5 When the installation is complete, reboot the PC.

Accessing the Software Programs

IPFax Console Software

On the desktop, select Start - Programs - IPFAX console.

Discovery Program

On the desktop, select Start - Programs - IPFAX discovery.

IPFax Console Software

Software Installation for a T.38 device

1 On the desktop, select Start - Programs - IPFAX console.
2 Select File(F)-Connect(N).
3 At the prompt, enter the IP Address of the T.38 device you are installing.
4 At the prompt, enter the TCP Port Nos. The default setting for the TCP Port is 50200.

5 Click OK.
6 The IPFax Password screen appears. The default password is IPFAX IPFAX is all uppercase, single byte characters. Passwords must be single byte characters.
7 Click OK.
8 The T.38 device is now installed to the Console Software.

Status Screen

The Status screen displays the status of the following items

Device Mode
- Communication (channel status)
LAN
- Alias Address
- IP Address

Device Mode

Operation indicates operation mode
Install indicates install mode

Communication (channel status)

Line closed: the line can't be used.

Idling: the line can be used and no communication is occurring.

Sending: the line is being used and the device is sending.

Arriving: the line is being used and the device is receiving

Communicating: the line is being used and communication is in progress using IPFAX line.

LAN

Usable: the LAN may be used for communication

Unusable: the LAN may not be used for communication

Alias Address

Displays the alias address.

Alias Address is used with Gatekeeper.

Refer to the "Gatekeeper" section of this T.38 information.

IPAddress

Displays the IP Address.

Screens

The IPFax Console Software has two types of screens for working with the network settings of a T.38 device.

  • Display Screens
  • Change Screens

The Display Screens allow you to view the settings. You cannot change the settings from this screen.

The Change Screens allow you to change the network settings.

Both the Display Screen and the Change Screen show the same settings for

Network
Gatekeeper
- Address Table

To access the screens, run the IPFax Console Software, connect to the T.38 device you want to work with, and click on either Set Display or Set Change.

Display Screen

Clicking on Cancel closes the screen.

Clicking on Save saves the setting values to a PC file and then closes the screen.

Change Screen

Clicking on OK implements any changes you have made and then closes the screen.

Clicking on Cancel closes the screen without saving any changes you have made.

Clicking on Save saves the setting values to a PC file, implements any changes you have made, and then closes the screen.

Clicking on Read from a File allows you to display the settings previously saved to a PC file.

Network Settings List

The settings shown on the Network Settings Display and Change Screens are:

Host Name

MACAddress

Use DHCP

IP Address

Default Gateway

Subnet Mask

TCP Port No. for receiving

TCP Port No. for Console

TCP Port No.

UDP Port No.

USE NAT

GlobalAddress

Port No. Offset

TCP Handshake T.O. Value (Sec)

T38 Transmission Speed

Explanation

Host Name

The default setting is OKIFAX5950.

The host name may be up to 32 characters long.

You must use English, single byte characters.

MAC Address

Each device has a unique value that cannot be changed.

Use DHCP

The default setting is Use DHCP (DHCP is ON).

The box is checked.

Once a static IP Address has been assigned to the T.38 device, make sure that Use DHCP is OFF.

The box is not checked.

When DHCP is ON, you cannot change the settings for IP Address, Default Gateway, or Subnet Mask.

IP Address

There is no default setting.

The IP Address must be static to use T.38 protocol.

Default Gateway

There is no default setting.

If you want to delete the Gateway Address, enter 0.0.0.0.

Subnet Mask

The default setting is 255.255.255.255.

TCP Port No. for receiving

The default setting is 1720.

TCP Port No. for Console

The default setting is 50200.

TCP Port No.

The default setting is 50000.

Settings may range from 50000 to 50099.

UDP Port No.

The default setting is 50100.

USE NAT

The default setting is USE NAT OFF.

The box is not checked.

USE NAT must be ON to work with global IP Address.

The box must be checked.

For information on working with global IP Addresses, contact your Authorized Service Dealer.

Global Address

There is no default setting.

This setting is used when working with global IP

Addresses.

For information on working with global IP Addresses,

contact your Authorized Service Dealer.

Port No. Offset

There is no default setting.

This setting is used when working with global IP

Addresses.

For information on working with global IP Addresses,

contact your Authorized Service Dealer.

TCP Handshake T.O. Value (Sec)

The default setting is 30 seconds.

This setting determines the amount of time in seconds) allowed to make the TCP connection.

You can set the interval from 1 to 99.

T38 Transmission Speed

The default setting is 1 Mbps.

This setting determines the maximum data transfer speed.

All communications occur within this speed.

We do not recommend changing this setting.

This setting is the maximum data transfer speed.

Actual transfer speeds will vary.

Default Value Button

The Default Value button on the Network Settings Change screen allows you to reset the Network Settings to factory defaults.

Use the Save button to save the current setting values to a PC file before resetting to factory defaults.

Gatekeeper

In multi-office configurations, a Gatekeeper can provide centralized address translation and controls access to a H.323 terminal network. It ensures that bandwidth is managed properly and provides one central location to simplify day-to-day maintenance and support of the network. At the time of the publication of this document (see the copyright information at the front of this manual), the only Gatekeeper recommended for use with the Oki T.38 device is the Oki BS1200-GK.

If you would like more information on this product, please contact:

Oki Network Technologies

1101 Cadillac Court

Milpitas, CA 95035-3055

Toll Free: 1-800-641-8909

TEL: (408) 935-3331

FAX: (408) 935-3337

http://www.okint.com

List of Settings

The settings shown on the Gatekeeper Settings Display and Change Screens are:

Alias Address

Use Gatekeeper

Discovery

IP Address

Identifier

UDP Port No.

Getting Alias address from GK

RAS Message

RRQ

URQ

ARQ

BRQ

DRQ

GRQ

Both Time Out and Retry intervals are shown for each RAS Message setting

Explanation

AliasAddress

The default setting is 2000.

Use Gatekeeper

Determines if Gatekeeper is used or not.

The default setting is Use Gatekeeper OFF.

The box is not checked. Gatekeeper is not used.

If Use Gatekeeper is ON, the box is checked.

Gatekeeper is used.

Discovery

Determines if Gatekeeper Discovery is performed or not.

The default setting is Use Gatekeeper OFF.

The box is not checked.

Gatekeeper Discovery is not used.

If Use Gatekeeper is ON, the box is checked.

Gatekeeper Discovery is used.

When Use Gatekeeper is ON, you cannot set Gatekeeper

Address, because the address will be automatically

assigned via Gatekeeper Discovery.

(GK) IPAddress

The default setting is 255.255.255.255.

Sets the IP Address of the Gatekeeper.

This must be set manually if Gatekeeper Discovery is not used.

(GK) Identifier

There is no default setting.

The Gatekeeper with this identifier is used to run

Gatekeeper Discovery.

UDP Port No.

The default setting is 1719.

Getting Alias address from GK

Determines if Gatekeeper allocates Alias.

The default setting is Getting Alias OFF.

The box is not checked.

Gatekeeper does not allocate the Alias.

If Getting Alias is ON, the box is checked.

Gatekeeper allocates the Alias.

When Getting Alias is ON, you cannot set the Gatekeeper

Alias Address, because the alias will be automatically

allocated by Gatekeeper.

RAS Message

Each item under RAS Messages has two different settings.

The Time-out Time determines the amount of time

Gatekeeper has to respond to each message.

The Number of Retries determines how many retries

Gatekeeper will perform for each message.

RRQ

Time-out default is 5 seconds.

Number of retries default is 2.

URQ

Time-out default is 3 seconds.

Number of retries default is 1.

ARQ

Time-out default is 3 seconds.

Number of retries default is 2.

BRQ

Time-out default is 3 seconds.

Number of retries default is 2.

DRQ

Time-out default is 3 seconds.

Number of retries default is 2.

GRQ

Time-out default is 3 seconds.

Number of retries default is 2.

Address Table

The Address Table in the IPFax Console Software is a registry of the IP Addresses and aliases for the T.38 devices your T.38 Internet facsimile machine can communicate with.

You can register up to 100 T.38 devices in the Address Table.

When you are using T.38 communication protocols, the
- T.38 Internet facsimile machine can only communicate with the IP Addresses registered in the Address Table.

The IP Addresses must be static.

This document covers the installation and use of private IP Addresses with a T.38 facsimile machine. For information on working with global IP Addresses, contact your Authorized Service Dealer.

Sorting the Address Table

You can use the Sort box to change the sequence of the Address Table.

Use Sort to arrange the Address Table by:

  • Alias Address
  • IP Address
  • Port No.

Fields in the Address Table

The Address Table has three fields.

  • Alias Address
  • IP Address
  • Port No.

You do not key the information directly into the table. Use the boxes below the table to add or modify the information for a T.38 device.

You can register up to 100 T.38 devices in the Address Table.

Explanation of Fields

AliasAddress

You determine the alias address.

The alias is the number used at the T.38 facsimile machine to contact the remote T.38 device. The alias is usually a shorter number used as a label (alias) for the longer IP Address.

Example

You work at the home office of a bank. There are eight branch offices that you communicate with. All nine locations have T.38 Internet facsimile machines. Each of the nine locations has a unique, ten-digit IP Address.

When you set up the machines, you assign an alias to each of the nine IP Addresses.

The alias assigned to the home office is 01.

The branches are assigned aliases 02 through 09.

When you fax to each other using T.38, you use #01 to connect to the home office, and #02 through #09 for the branches.

IPAddress

There are two types of IP Addresses.

  • Global
  • Private

This document covers the installation and use of private IP Addresses with a T.38 facsimile machine. For information on working with global IP Addresses, contact your Authorized Service Dealer.

Port No.

This is the Port Number of the receiving machine. Normally, this is 1720.

Working with the Address Table

Add a Device

1 Use the box Alias Address below the table to enter the alias for the T.38 device you are registering.
2 Use the box IP Address below the table to enter the IP Address for the T.38 device you are registering.
3 Use the box Port No. below the table to enter the Port Number for the T.38 device you are registering.
4 Click Add.
5 The information for the T.38 device is added to the table.
6 Click OK or Save to download the information to the T.38 card.

Remember to inform your end users of relevant changes
to the Address Table. Your end users use the aliases to contact the remote T.38 devices.

Change a Device

1 Click on the row of the Address Table you want to change (edit).
2 The information for that row appears in the boxes (input fields) below the table.
3 Make the changes.
4 Click Change.
5 The changes you have made for the T.38 device are added to the table.
6 Click OK or Save to download the information to the T.38 card.

Remember to inform your end users of relevant changes
to the Address Table. Your end users use the aliases to contact the remote T.38 devices.

Clear a Device

1 Click on the row of the Address Table you want to clear (delete).
2 Click Clear.
3 The row you selected is deleted from the table.
4 Click OK or Save to download the information to the T.38 card.
Remember to inform your end users of relevant changes
- to the Address Table. Your end users use the aliases to contact the remote T.38 devices.

Clear the Entire Table

Make sure that you want to delete the entire table
before performing this procedure!

"All Clear" cannot be undone.

Do a Windows Print Screen of the table before performing "All Clear". The Print Screen will provide a record of settings.

1 Click All Clear.
2 All information registered to the Address Table is deleted.
3 Click OK or Save to download the information to the T.38 card.

Remember to inform your end users of relevant changes
- to the Address Table. Your end users use the aliases to contact the remote T.38 devices.

Changing the Password

The password is IPFAX until you change it.
- IPFAX is all upper case, single-byte characters.

To change the password,

1 Start the IPFax Console software.
On the desktop, select Start - Programs - IPFAX console.
2 Connect the software to the T.38 device you want to work with.
3 From the top tool bar, select Maintenance.
4 From the drop down menu, select Change Password.
5 The Change Password screen displays.
6 Enter the old password in the Old Password field.

The password is IPFAX until you change it.

IPFAX is all upper case, single-byte characters.

7 Enter the new password in the new Password field.
A password MUST be entered; you cannot leave this
fieldblank.

8 Confirm the new password by entering it in the Type in New Password again field.
9 Click OK to download the new password to the device.
10 The Change Password screen closes.

Be sure to record any password you program. Keep the
record in a safe place. If you forget a password, refer to the "Forgot the Password?" of the T.38 section of the Feature Set Guide.

Forget the Password?

If you forget the password, perform this procedure.

1 Print the Configuration Report.
2 Initialize the T.38 board (using User Function 83).
3 Program the IP Address, Subnet Mask, and Default Gateway (User Functions 80, 81, and 82).
4 Use the default password (IPFAX) or create a new password.

Printing the Configuration Report

1 Press Menu/Exit to enter the menu.
2 Press to select Report Print, press Enter.
3 Press or until the report you want appears on the display. Press Enter.
4 Print all the reports you want, then press Menu/Exit to return to standby mode.

Use User Function 83, IPFAX Initialize to initialize the T.38 board before you program the IP Address, Subnet Mask, and Default Gateway. When you use User Function 83 to initialize the T.38 board, you turn DHCP OFF.

User Function 83, IPFAX Initialize

1 Press Menu/Exit to enter the menu.
2 Using the numeric keypad, enter 83.
3 Press Enter.
4 The T.38 board initializes. DHCP is OFF.

User Functions 80, 81, and 82

1 Press Menu/Exit to enter the menu.
2 Using the numeric keypad, enter the number of the User Function you want to access.

80 IPAddress
81 Subnet Mask
82 Default Gateway

3 Press Enter to access the selections for the setting.
4 Key in or select the desired information.
5 Press Menu/Exit to enter the menu.

Updating the T.38 Board Firmware

Firmware upgrades are developed on an as needed basis.

To learn if a firmware upgrade is available, contact your Authorized Konica Service Dealer.

You must have the file with the firmware upgrade before you begin this procedure.

The T.38 facsimile machine cannot be used for communications while the upgrade is being performed.

To upgrade the firmware,

1 Start the IPFax Console software.
On the desktop, select Start - Programs - IPFAX console.
2 Connect the software to the T.38 device you want to work with.
3 From the top tool bar, select Maintenance.
4 From the drop down menu, select Update.
5 The Program Renew screen displays.
6 Click Refer to . . . to select the firmware upgrade file or

enter the firmware upgrade filename.

7 Click Update.

The firmware upgrade begins.

DO NOT turn off the T.38 facsimile machine while the upgrade is in progress.

If the machine is turned off, it will malfunction when it is turned on. The machine will also malfunction if an error occurs at the PC during the firmware upgrade.

To correct the problem, you must upgrade the firmware again.

8 When the firmware upgrade is complete, the Ended Data Renewal screen appears.
9 Click OK.
10 The Program Renew screen displays.
11 Click Close.
12 The Program Renew screen closes.

Memory Dump

Memory Dump displays the contents of the T.38 board's
- memory. It is not a procedure you will normally perform.

The T.38 facsimile machine cannot be used for communications while the upgrade is being performed.

When is DHCP set to ON, you cannot upload more than one machine at a time on the same broadcast domain.

To perform a Memory Dump,

1 Start the IPFax Console software.
On the desktop, select Start - Programs - IPFAX console.
2 Connect the software to the T.38 device you want to work with.
3 From the top tool bar, select Maintenance.
4 From the drop down menu, select Memory Dump.
5 The Memory Dump screen displays.

6 In the Read Address (Hex) box, use a hexadecimal number to enter the top address of the memory you wish to dump.
7 Click Read Memory.
8 The dump contents are displayed on the screen.

The dump contents are 1 Kbyte of data from the top address.

Click Back to move down from the top address in 400[Hex] increments.

Click Next to move up from the top address in 400[Hex] increments.

Click Save in a file to save the display contents in a file on the PC.

9 Click Close to end the memory dump.

Version Information

If you need technical support on this product, you may need to provide the software version information.

To identify the versions of the device programs and the console software,

1 Start the IPFax Console software.
On the desktop, select Start - Programs - IPFAX console.
2 Connect the software to the T.38 device you want to work with.
3 From the top tool bar, select Help.
4 From the drop down menu, select Version Information.
5 The Version Information screen displays.
6 Click OK to close the Version Information Screen.

Discovery Program

The Discovery Program allows you to find T.38 devices on the network.

To use the Discovery Program, you must know the
- Subnet Address of the network you are working with.

"9" is used as the UDP port number on the PC.

If this number is being used by another application, you cannot run the Discovery Program at the same time as the application. Close the application first, then open the Discovery Program.

To use the Discovery Program,

1 Start the Discovery Program

On the desktop, select Start - Programs - IPFAX

Discovery.

2 Enter the broadcast address in the Broadcast Address field. Be sure to enter 255 for the host address.

To use the Discovery Program, you must know the
- Subnet Address of the network you are working with.

Example: 192.168.1.255

3 Click Discovery.
4 If a list already exists, it is displayed in the Discovery Table.

The Discovery Table can have 256 addresses.

Adding to the Discovery List

Click Discovery to add a device to the list.

Clearing the Discovery List

Click Clear to clear the contents of the list.

Saving the Discovery List

Click Save in the File menu to save the list.

To access the saved Discovery List,

Click Load in the File menu.

Connecting to the IPFax Console Software from the Discovery Program

To connect to the IPFax Console Software from the Discovery Program,

1 Using the Discovery List, double-click on desired console connection destination. or click on desired console connection destination and then click Console.
2 The console software starts and connects to the T.38 device at the IP Address you selected.
3 The Discovery Program will use the password IPFAX. If a different password has been set for the remote device, you will be prompted to enter the different password.

Changing the Password for Connecting to the Console

1 In the Discovery Program, from the File Menu, click Password Set.
2 The Password Input Screen displays.
3 Enter the password.
4 Click OK.

Finding the Version of the Discovery Program

1 In the Discovery Program, from the Help Menu, click Version Information.
2 The Version Information Screen displays.

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Product information

Brand : KONICA MINOLTA

Model : 9830

Category : Multifunction Printer