D350 - Audio/video converter Kiloview - Free user manual and instructions

Product Type	Audio/Video Converter
Brand	Kiloview
Model	D350
Dimensions	100 mm x 65 mm x 25 mm
Weight	200 g
Power Supply	5V DC 2A via USB-C
Power Consumption	≤10W
Video Input	HDMI (Type A) or SDI (BNC)
Video Output	SDI (BNC) or HDMI (Type A)
Maximum Resolution	1920x1080p60
Supported SDI Standards	3G-SDI, HD-SDI, SD-SDI
Audio Support	Embedded audio through HDMI/SDI
Color Depth	Up to 12-bit
Operating Temperature	0°C to 40°C
Storage Temperature	-20°C to 60°C
Material	Aluminum alloy
Compliance	CE, FCC
Maintenance	Clean with a soft dry cloth
Safety	Use only with supplied power adapter. Keep away from moisture.
Repairability	Contact Kiloview support for repairs. No user-serviceable parts inside.

Frequently Asked Questions - D350 Kiloview

What is the Kiloview D350 used for?

The Kiloview D350 is an audio/video converter that converts HDMI signals to SDI and vice versa, commonly used in live production and broadcasting.

How do I power the D350?

Use the included 5V DC 2A power adapter with a USB-C connector. Connect it to the device and a power outlet.

What video resolutions are supported?

It supports up to 1920x1080p60, including 1080p, 1080i, 720p, and standard SD resolutions.

Does the D350 support audio?

Yes, it passes embedded audio from HDMI to SDI and from SDI to HDMI.

What type of SDI connectors does it have?

It uses BNC connectors for SDI input and output, supporting 3G/HD/SD-SDI.

Can I use it for long cable runs?

Yes, SDI can transmit up to 100m at 1080p60 with Belden 1694A cable. HDMI input cable length is limited to standard HDMI cable lengths (up to 15m).

How do I clean the device?

Wipe the exterior with a soft, dry cloth. Do not use any liquids or abrasive cleaners.

What should I do if the device is not working?

Check the power connection, ensure the cables are properly plugged, and verify the input source is on. If problems persist, contact Kiloview support.

Is the D350 compatible with all HDMI sources?

It is compatible with HDMI 1.4 sources. For best results, use standard HDMI cables.

Does the D350 require any drivers or software?

No, the D350 is plug-and-play. No drivers or software installation is needed.

USER MANUAL D350 Kiloview

Packing List
■ Device interfaces and functions
■ Device connection, login and use guide
■ Device upgrade and restore to factory settings

1 Packing List

(1) Device ×1

Illustration of a gray electric plug connected to a coiled cable (no text or symbols)

(2) Power Supply ×1

Generic document icon with horizontal lines, no text or symbols present

(3) Warranty Card ×1

(4) Quick Start Guide ×1

2 Device Interfaces

(1) SDI output
(2) LINE OUT
(3) HDMI output 1
(4) HDMI output 2
(5) Reset
(6) 1000M Ethernet Port 1

(7) 1000M Ethernet Port 2
(8) Type-C Expansion Port
(9) USB Expansion Port
(10) Power Port
(11) Working Indicator

3 LED Indicators

LED Indicators	Name	Color	Status	Description
	Power	Red	ON Power connected
			OFF Power off or failure
	Run Green		Flashing Working
			Always ON/OFF	Device is abnormal or not started

4 Application

graph TD
    A["Power Supply"] --> B["Switch"]
    B --> C["PC"]
    C --> D["HDMI Monitor"]
    D --> E["SDI Monitor"]
    F["IP stream"] --> G["Switch"]
    G --> H["KiLOVIEW"]
    I["DC12"] --> H
    H --> J["192.168 250.175 + 230 Mbps + 250 Mbps"]

Note

• Please use the equipped power adapter to power the device. Other unqualified power supplies may damage the device.
  ● D350 single window supports up to 9-channel decoding, HDMI and SDI output same or different contents.
  ● D260 supports up to 4-channel decoding, HDMI and SDI output same or different contents.

5 OLED Screen and Touch Button

The D350/D260 comes with an OLED screen and touch button. Users can easily check the output interface, resolution, device IP address, real-time upstream and downstream network rates, or switch the display by touching the button. For more detailed information, please refer to the user manual.

: Switch to the next page

: Switch to the previous page

: OK

6 Login to the device webpage

With the OLED screen, users can check the IP address in real-time.

After powered on, you can switch the touch button to check the IP address of your connected network. As shown below:

Login to the device webpage via the default IP address 192.168.1.168. That is, enter http://192.168.1.168/ in the browser to access the web page.

Note

• To login with the default address, make sure that the computer is configured under the same network segment (192.168.1.*, * refers to numbers between 1-255 except 168)!
  ● After changing the device IP address, please restore your computer network to the working network IP address.
• If the D350/D260 is connected to the network by Ethernet port 2, the default IP address is: 192.168.2.168!

The username and the password are admin by default.

Note

• To ensure information security, it is recommended to change your password immediately after logging in for the first time!
  ● Due to the browser compatibility issues, it is recommended to use Chrome or Edge.

For more information about the D350/D260 configurations, please refer to:

https://www.kiloview.com/en/support/docs/d350/

7 Decoding and output

7.1 Add video source

In the lower left of the "Media", click "Add", and then select the "Source Type" and configure the parameters in the pop-up dialog box, and click "OK" to add the video source to the list.

Note

● The IP address of video source can be tested with a player such as VLC.
- If video source is from network, it is required to configured with a high buffer time for playback buffer until the video decoding output is smooth.

For more information about how to add the video source, please refer to:

https://www.kiloview.com/en/support/docs/d350/

7.2 Preview

The added sources will be displayed in the "Video Source", drag the source to the upper "Source Preview" window to preview the source images and to configure the output parameters.

Note

It is recommended to use the latest version of Chrome and Edge for preview function.
● Preview in browser does not support video sources with B-frame and H.265.
● To preview, please use the service network IP address to login to the device.
- The "Source Preview" window is under "Image" mode by default, and the image refreshes every 3 seconds; if the CPU performance of your computer is well, you can click and switch to "Video" mode, and there will be smooth video.

7.3 Output

There are two output windows on the webpage. You can select SDI or HDMI to decode and output the same or different content in the upper right corner of the window. Drag the video source into the output window, that is, output with the selected SDI or HDMI interface.

Note

● The output resolution should be the resolution and frame rate that the receiving monitor can support.
- The audio is turned off by default, and it can be turned on by click the red speaker in the lower left corner of the output window.
- Multi-screen output needs to be configured by adding a layout, D350 supports up to 9 grids output. D260 supports up to 4 grids output.

For more info about D350/D260 output layout configurations, please refer to:

https://www.kiloview.com/en/support/docs/d350/

8 Firmware Upgrading

8.1 Download upgrade firmware

Kiloview will provide the firmware of updating functions for D350/D260, please refer to:

https://www.kiloview.com/en/support/download/

Select "video decoders" > "D350/D260", find and download the latest firmware

8.2 Upgrade firmware

Login to the web page of D350/D260, click "Settings">"Firmware Upgrade" to check if there is any latest firmware available to download. If yes, select the downloaded firmware and click "Firmware Upgrade".

After a successful upload, it needs to reboot the device. After clicking “ok”, the device will restart, please be patient.

Note

• Please not power off during the upgrade process, otherwise the device couldn't work.
• Generally, this process can take 3-5 minutes to upgrade the device. If it's still not completed after 5 minutes, please try refreshing webpage. If you still can't access it, please try to contact technical support.

9 Restore factory settings

If the device cannot work normally after modified the parameters or forgot IP configuration, please restore factory settings.

Two Easy Methods:

1) If you can login to webpage, click "Settings>System settings>Restore factory settings" on the webpage.
2) If you cannot login to webpage, press the RESET button for 5 seconds in the bottom of device.

Note: After restoring factory setting, below parameters will be turned to default value:

• Login password will be restored to "admin".
• Your device will be restored to obtain a DHCP-assigned IP address by default and the failover address 192.168.1.168 will be bound to the device.
  ● All decoding parameters of video and audio will be restored to default value.

10 Others

To prolong the device life, please unplug the power and keep it properly if you do not use it for a long time.

KILOVIEW®

For more questions, please contact us via:

https://www.kiloview.com/en/support

Please scan with browser.

KILOVIEW Electronics CO., LTD.

Tel: [phone] Email: [e-mail] Web: www.kiloview.com/en

Address: B4-106/109, Jiahua Intelligence Valley Industrial Park, 877 Huijin Road, Yuhua District, Changsha City, Hunan Province, China.