SIM3963D - Cooker SMEG - Free user manual and instructions

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SMEG SIM3963D - Cooker
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Product Type Freestanding Cooker
Brand Smeg
Model SIM3963D
Dimensions (H x W x D) 900 x 600 x 600 mm
Weight 60 kg
Energy Source Electric (Induction Hob + Electric Oven)
Total Power Rating 11.5 kW
Hob Type Induction
Number of Cooking Zones 4
Oven Type Electric Fan-assisted
Oven Capacity 71 L
Energy Class A+
Control Type Touch Controls and Knobs
Safety Features Child Lock, Automatic Switch-off, Overheat Protection
Cleaning Easy-clean Enamel Oven Interior, Removable Hob
Oven Functions 7 Functions including Fan Assisted, Grill, and Defrost
Color Stainless Steel
Warranty 2 Years

Frequently Asked Questions - SIM3963D SMEG

How do I set the clock on my Smeg SIM3963D cooker?
Press the Clock button until the time flashes, then use the + and - buttons to adjust hours and minutes. Press Clock again to confirm.
How do I use the induction hob?
Place a compatible pan on the desired zone. Touch the On/Off button, then select the zone by touching its symbol. Use the slider or +/- buttons to adjust the power level (1-9). The hob will only work with ferromagnetic cookware.
How do I clean the oven door?
Open the door fully and locate the hinges. Press the locking levers down, then gently close the door until it almost shuts. Lift the door upwards and outwards. Clean with a non-abrasive cleaner and soft cloth. Reattach by reversing the steps.
What should I do if the induction hob does not turn on?
Check that the main power supply is on and the hob is properly connected. Ensure the child lock is not activated (press and hold the lock button for 3 seconds to deactivate). If the issue persists, consult the manual or contact Smeg support.
How do I activate the child lock on the cooker?
Press and hold the Child Lock button (usually a padlock icon) for 3 seconds. A symbol will appear on the display, indicating the lock is active. To deactivate, repeat the same process.
How do I replace the oven light bulb?
Disconnect the cooker from the power supply. Remove the glass cover by turning it counterclockwise. Replace the bulb with a new halogen bulb (same type: G9, 25W) and reattach the cover. Reconnect power.
How do I use the timer function?
Press the Timer button. Use the +/- buttons to set the desired time. The timer will count down and beep when finished. You can also set the timer to auto shut-off the oven by selecting the oven function first.
How do I adjust the oven temperature?
Turn the oven function knob to the desired mode (e.g., fan assisted). Then turn the temperature knob to the required temperature. The oven preheats and a light indicates when it reaches the set temperature.
How do I remove the oven shelves?
Pull the shelf forward until it stops, then lift the front slightly and slide it out completely. To reinsert, place the shelf on the side rails and push it in until it clicks into place. Always use oven gloves when the oven is hot.
How do I troubleshoot error codes on the display?
Common error codes: E01 (sensor fault) - reset by disconnecting power for 30 seconds; E02 (overheating) - check ventilation; E03 (keypad issue) - clean control panel. If the error persists, contact Smeg customer service.

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Download the instructions for your Cooker in PDF format for free! Find your manual SIM3963D - SMEG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. SIM3963D by SMEG.

USER MANUAL SIM3963D SMEG

1.1 General safety instructions 40 1.2 Appliance purpose 44 1.6 Disposal 45 1.7 How to read the user manual 46

2 Description 47

2.1 General description 47 2.2 Control panel 48

3 Use 50

3.1 Instructions 50 3.2 Preliminary operations 51 3.3 Using the hob 51 3.4 Special functions 59 3.5 Additional functions 60 3.6 User menu 63 3.7 Error codes 65

4 Cleaning and maintenance 66

4.1 Instructions 66 4.2 Cleaning the surfaces 66 4.3 Ordinary weekly cleaning 66 4.4 Food stains or residues 66 4.5 What to do if... 67

5 Installation 68

5.1 Electrical connection 68 5.2 Instructions for the installer 69 5.3 Safety instructions 69 5.4 Power limitation 69 5.5 Section cut from the countertop 70 5.6 Mounting 71

TRANSLATION OF THE ORIGINAL INSTRUCTIONS

We advise you to read this manual carefully, which contains all the instructions for maintaining the appliance's aesthetic and functional qualities.

For further information on the product: www.smeg.com

1 Instructions

1.1 General safety instructions

Risk of personal injury

  • During use the appliance and its accessible parts become very hot.
  • Never touch the heating elements during use.
  • Never try to put out a fire or flames with water: Turn off the appliance and smother the flames with a fire blanket or other appropriate cover.
  • This appliance may be used by children aged at least 8 and by people of reduced physical, sensory or mental capacity, or lacking in experience in the use of electrical appliances, provided that they are supervised or instructed by adults who are responsible for their safety. • Children must not play with the appliance.
  • Keep children under the age of eight at a safe distance unless they are constantly supervised.
  • Keep children under the age of 8 away from the appliance when it is in use.
  • Cleaning and maintenance must not be carried out by unsupervised children.
  • Be aware of how rapidly the cooking zones heat up. Do not let pans heat up when dry, as there is a danger of them overheating.
  • Fats and oils can catch fire if they overheat. Do not leave the appliance unattended while preparing foods containing oils or fats. If fats or oils catch fire, never put water on them. Place the lid on the pan and turn off the relevant cooking zone.
  • Do not use the Booster and Double Booster functions to heat fats or oils. Fire hazard.
  • The cooking process must always be monitored. A short cooking process must be continuously monitored.

Instructions

  • Do not place metal objects, such as dishes or cutlery, on the hob surface during use as they may overheat.
  • Do not insert pointed metal objects (cutlery or utensils) into the slots in the appliance.
  • Do not use or store flammable materials near the appliance or directly underneath the hob. • DO NOT USE AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILST IT IS IN USE.
  • Switch off the appliance immediately after use. • DO NOT MODIFY THIS APPLIANCE. • Always use any necessary/required personal protective equipment (PPE) before performing any work on the appliance (installation, maintenance, positioning or movement).
  • Before performing any work on the appliance, switch off the power supply.

• Installation and servicing should be carried out by qualified personnel in accordance with current standards. - Do not try to repair the appliance yourself or without the assistance of a qualified technician. - If the power supply cable is damaged, contact technical support immediately and they will replace it.

Risk of damaging the appliance

  • Do not use abrasive or corrosive detergents (e.g. scouring powders, stain removers and metallic sponges) on glass parts. • Use wooden or plastic utensils.
  • Do not sit on the appliance.
  • Do not use the hob as a support surface.
  • Do not obstruct ventilation openings and heat dispersal slots.
  • Do not use steam jets to clean the appliance.
  • Never leave the appliance unattended during cooking operations where fats or oils could be released, as these could then heat up and catch fire. Be very careful.
  • Fire hazard: Never leave objects on the cooking surfaces.
  • DO NOT FOR ANY REASON USE THE APPLIANCE AS A SPACE HEATER.
  • Cooking vessels or griddle plates should be placed inside the perimeter of the hob.
  • All pans must have smooth, flat bottoms.
  • If any liquid does boil over or spill, remove the excess from the hob. • Take care not to spill acid substances such as lemon juice or vinegar on the hob.
  • Do not spill sugar or sweet mixtures on the hob during cooking.
  • Do not place materials or substances that could melt or catch fire (paper, plastic or aluminium foil) on the appliance while it is in use.
  • Place the cookware directly on the glass ceramic surface.
  • Do not put empty pans or frying pans on switched on cooking zones.
  • Do not use rough or abrasive materials or sharp metal scrapers.
  • Do not use cleaning products containing chlorine, ammonia or bleach on parts made of steel or that have metallic surface finishes (e.g. anodizing, nickel- or chromium-plating).

Installation

  • THIS APPLIANCE MUST NOT BE INSTALLED IN BOATS OR CARAVANS.
  • Position the appliance into the cabinet cut-out with the help of a second person.
  • Check that the carcase material is heat resistant.
  • Check that the carcase has the required openings.
  • To avoid potential overheating, the appliance must not be installed behind a decorative door or a panel.
  • Have the electrical connection performed by authorized technical personnel.
  • The appliance must be connected to earth in compliance with electrical system safety standards.

Instructions

  • Use cables that can withstand temperatures of at least 90 °C.
  • The tightening torque of the screws of the terminal supply wires must be 1.5 - 2 Nm.
  • The power cable must only be installed or replaced by a qualified technician.

For this appliance

  • If cracks or fissures form, or if the glass ceramic cooking surface breaks, turn off the appliance immediately. Disconnect the power supply and call Technical Support.
  • Avoid hard, solid objects falling on the cooking surface.
  • Do not use the hob if the pyrolytic cycle is taking place inside any oven installed below.
  • Do not touch or clean the hob surface during operation or when the residual heat indicator lights are still on.
  • Activate the controls lock when you have children or pets which could reach the hob. • After use the cooking zones remain hot for a certain period of time after they have been turned off. Do not touch the hob surfaces. • After use, switch off the plates. Never rely solely on the cookware detector.
  • Supervise children carefully as they cannot readily see the residual heat indication. After use the cooking zones remain hot for a certain period of time even if they have been turned off. Keep children away from the cooking zones.
  • The glass ceramic surface is highly resistant to impact. However, prevent hard, solid objects from falling on the cooking surface as they may cause it to break if they are sharp.
  • Do not use the glass ceramic cooking surface as a support surface.
  • Remove any traces of liquid from the cover (if fitted) before opening.
  • Let the cooking surface cool down before closing the cover.
  • People who have pacemakers or other similar devices fitted must make sure that the operation of these devices is not affected by the induction field, the frequency range of which is between 20 and 50 kHz.
  • In conformity with the provisions regarding electromagnetic compatibility, the electromagnetic induction cooking hob comes under group 2 and class B (EN 55011).

1.2 Appliance purpose

  • This appliance is intended for cooking food in the home environment. Every other use is considered improper.
  • The appliance is not designed to operate with external timers or with remote-control systems.

1.3 Manufacturer's liability

  • The manufacturer declines all liability for damage to persons or property caused by:
  • Use of the appliance other than that specified
  • Failure to comply with the instructions in the user manual
  • Tampering with any part of the appliance
  • The use of non-original spare parts.

1.4 Identification plate

The identification plate bears the technical data, serial number and brand name of the appliance. Do not remove the identification plate for any reason.

1.5 This user manual

This user manual is an integral part of the appliance and must therefore be kept in its entirety and within the user's reach for the whole working life of the appliance.

- Read this user manual carefully before using the appliance.

Instructions

1.6 Disposal

SMEG SIM3963D - Disposal - 1

This appliance conforms to the WEEE European directive (2012/19/EU) and must be disposed of separately from other waste at the end of its service life. The appliance does not contain substances in quantities sufficient to be considered hazardous to health and the environment, in accordance with current European directives. To dispose of the appliance:

- Cut the power supply cable and remove it along with the plug.

SMEG SIM3963D - Disposal - 2

Power voltage Danger of electrocution

- Disconnect the mains power supply.

- Unplug the appliance.

- Deliver the appliance to the appropriate recycling centre for electrical and electronic equipment waste, or return it to the retailer when purchasing an equivalent product, on a one for one basis.

Our appliances are packaged in non-polluting and recyclable materials.

• Deliver the packing materials to the appropriate recycling centre.

SMEG SIM3963D - Power voltage Danger of electrocution - 1

Plastic packaging Danger of suffocation

- Do not leave the packaging or any part of it unattended.

- Do not let children play with the plastic bags.

1.7 How to read the user manual

This user manual uses the following reading conventions:

SMEG SIM3963D - How to read the user manual - 1

Instructions

General information on this user manual, on safety and final disposal.

Description

SMEG SIM3963D - Description - 1

Description of the appliance and its accessories.

Use

SMEG SIM3963D - Use - 1

Information on the use of the appliance and its accessories, cooking advice.

Cleaning and maintenance

SMEG SIM3963D - Cleaning and maintenance - 1

Information for proper cleaning and maintenance of the appliance.

Installation

SMEG SIM3963D - Installation - 1

Information for the qualified technician: Installation, operation and inspection.

SMEG SIM3963D - Installation - 2

Safety instructions

SMEG SIM3963D - Installation - 3

Information

SMEG SIM3963D - Installation - 4

Advice

  1. Sequence of instructions for use.

- Standalone instruction.

2 Description

2.1 General description

R F

38 cm 60 cm

SX DX

SX 1 2

80 cm

SX = Left cooking zones CNT = Centre cooking zones DX = Right cooking zones 1 = Rear central cooking zone 2 = Front right cooking zone

Only for 38 cm models:

F = Front cooking zone, R = Rear cooking zone

2.2 Control panel

SMEG SIM3963D - Control panel - 1

Maximum power consumption table

DimensionsH x L (mm)Level 9 Booster Double Booster
Single zone 180 x 240 2100 W2500 W 3000 W
Multizone 360 x 240 3000 W3700 W -
Zone 1 200 x 200 2300 W3000 W -
Zone 2 160 x 160 1400 W1850 W 2100 W

* Power levels are approximate and may vary according to the pan used or the settings made.

Advantages of induction cooking

SMEG SIM3963D - Advantages of induction cooking - 1

The appliance is equipped with an induction generator for each cooking zone. Each generator located under the glass ceramic cooking surface creates an electromagnetic field which induces a thermal current in the base of the pan. This means the heat is no longer transmitted from the hob to the pan but created directly inside the pan by the inductive current.

  • Energy saving thanks to the direct transmission of energy to the pan (suitable magnetisable cookware is required) compared to traditional electric cooking.
  • Improved safety as the energy is only transmitted to the pan placed on the hob.
  • High level of energy transmitted from the induction cooking zone to the base of the pan.
  • Rapid heating speed.
  • Reduced danger of burns as the cooking surface is only heated under the base of the pan; foods which overflow do not stick.

Power control

The hob is fitted with a power control module that optimises/limits consumption. If the overall set power level exceeds the maximum limit permitted, the electronic circuit board will automatically manage the power supplied by the hot plates.

The module tries to maintain the maximum deliverable power levels. Levels set by the automatic control will appear on the display.

SMEG SIM3963D - Power control - 1

Priority is given to the first zone that is set.

SMEG SIM3963D - Power control - 2

The power control module does not affect the total power consumption of the appliance.

3 Use

3.1 Instructions

SMEG SIM3963D - Instructions - 1

High temperature Danger of burns

  • Protect your hands by wearing heat-proof gloves during use.
  • Do not touch or clean the hob surface during operation or when the residual heat indicator lights are still on.
  • Do not put empty pans or frying pans on switched on cooking zones.
  • Keep children under the age of 8 away from the appliance when it is in use.
  • Activate the controls lock when you have children or pets which could reach the hob.
  • After use the cooking zones remain hot for a certain period of time after they have been turned off. Do not touch the hob surfaces.

SMEG SIM3963D - High temperature Danger of burns - 1

High temperature Danger of fire or explosion

  • Do not use or leave flammable materials near the appliance or directly underneath the hob.
  • Do not cook in closed tins or containers, plastic kitchenware or containers.
  • Do not leave the appliance unattended during cooking operations where fats or oils could be released.
  • In case you notice cracks or fissures or you cannot turn off the appliance, disconnect the power supply and contact the Assistance Centre.

SMEG SIM3963D - High temperature Danger of fire or explosion - 1

Improper use Risk of damage to surfaces

  • Do not use the hob if the pyrolytic cycle is taking place inside any oven installed below.
  • Never place pans with bases which are not perfectly flat and smooth.
  • Avoid hard, solid objects falling on the cooking surface.
  • Do not use the hob as a support surface.

3.2 Preliminary operations

In order to remove any moisture that could have accumulated during the manufacturing process and for the electronic circuits and control keypad to work properly:

  1. Remove the protective films from the external surfaces of the appliance and accessories.
  2. Remove any labels (apart from the technical data plate).

3.3 Using the hob

All the appliance's control and monitoring devices are located together on the front panel. The induction hob is controlled by means of the Touch control sensor buttons. Lightly touch a symbol on the glass ceramic surface. A beep will sound to confirm every effective touch.

Switching on the hob for the first time

SMEG SIM3963D - Switching on the hob for the first time - 1

On first connection to the electrical mains, an automatic check will be carried out that will switch on all indicator lights for a few seconds.

When the appliance is used for the first time, after having been connected to the

mains the flashing symbol appears on the display. It is used to access the appliance's technical menu and is intended only for Technical Support personnel.

List of symbols

SMEG SIM3963D - List of symbols - 1

On/Off button: turns the hob on or off.

SMEG SIM3963D - List of symbols - 2

Pause button: pauses cooking.

SMEG SIM3963D - List of symbols - 3

Controls lock button: prevents accidental operation of controls.

SMEG SIM3963D - List of symbols - 4

Grill function button: activates the Grill function

SMEG SIM3963D - List of symbols - 5

Warming function button: activates the keep warm function.

Scroll bar: increases or decreases the power level of a cooking zone.

P

Cooking zones setting area

SMEG SIM3963D - Cooking zones setting area - 1

SMEG SIM3963D - Cooking zones setting area - 2

The buttons for selecting the cooking zones and the timer icons above each of them are located in this zone.

Timer setting area

+ + + 8 8 8 - - -

The controls for setting the independent timer and the timer for the cooking zones are located in this area.

SMEG SIM3963D - Timer setting area - 2

Minimum cookware diameter

Make sure that the minimum diameter of the pans are those indicated in the following table, for both configurations.

Configuration∅minimum (cm)
Single plate 9 - 11
Multizone 21 - 23
Zone 1 9 - 11
Zone 2 7 - 9

Bear in mind the following:

  • Do not allow the pans to extend beyond the vertical lines.
  • Do not cover the control panel.
  • Do not place the pans next to the edges of the glass.
  • If you use a griddle, it must be a maximum of 36 x 24 cm and must anyway not be larger than the zones marked on the hob (see "Maximum power consumption table")

Cookware suitable for use in induction cooking

Cookware used on the induction cooking surface must be made of metal, with magnetic properties and a sufficiently large base.

Suitable cookware:

  • Enamelled steel cookware with thick bases.
  • Cast iron cookware with an enamelled base. • Cookware in multilayer stainless steel, ferritic stainless steel and aluminium with a special base.

Unsuitable cookware:

• Copper, stainless steel, aluminium, fireproof glass, wood, ceramic and terracotta cookware.

To see whether the pan is suitable, bring a magnet close to the bottom: if it is attracted, the pan is suitable for induction cooking. If you do not have a magnet, you can put a small amount of water in the pan, place it on a cooking zone and start the hot plate.

If the symbol appears on the display, it means the pan is not suitable.

Illustration of a padlock with a curved handle and lightning bolts, showing mechanical stress or damage.

SMEG SIM3963D - Unsuitable cookware: - 2

Use only cookware with a perfectly flat bottom which is suitable for induction hot plates. Using cookware with an irregular bottom could jeopardise the efficiency of the heating system and prevent cookware from being detected on the hot plate.

SMEG SIM3963D - Unsuitable cookware: - 3

Make sure that the pans do not cover the control panel.

Limiting the cooking duration

The hob has an automatic device which limits the duration of use.

If the cooking zone settings are not changed, the maximum duration of operation for each zone depends on the power level selected.

When the device for limiting the duration of use is activated, the cooking zone turns off, a short alert sounds and, if the zone is hot,

the symbol appears on the display.

Set power levelMaximum cooking duration in hours
1 8 1/2
2 6 1/2
3 5 1/2
4 4 1/2
5 3 1/2
6 1 1/2
7 1 1/2
8 1 1/2
9 1 1/2

Protection from overheating

If the hob is used on full power for a long period, the electronics will have trouble cooling down if the room temperature is high.

If the temperature of the internal electronic components exceeds the safety threshold, the appliance will switch off automatically and "ER21" will be displayed (see "Error codes").

Advice on energy-saving

  • The diameter of the base of the pan must not exceed the width of the silk-screened cooking zone.
  • Pans must not be placed outside the perimeter of the hob or above the front control panel.
  • When buying a pan, check whether the diameter indicated is that of the base or the top of the pan, as the top is almost always larger than the base.
  • When preparing dishes with long cooking times, you can save time and energy by using a pressure cooker, which also helps to retain vitamins contained in the food.
  • Make sure that the pressure cooker contains enough liquid as, if there is not enough and it overheats, this may cause damage to both the pressure cooker and the cooking zone.
  • If possible, always cover pans with a suitable lid.
  • Choose a pan suitable for the quantity of food to be cooked. A large, half-empty saucepan leads to a waste of energy.

SMEG SIM3963D - Advice on energy-saving - 1

Under certain circumstances, if the hob and the oven are being used at the same time, the maximum power limit that can be used by the electrical system might be exceeded.

Power levels

The power in the cooking zone can be adjusted to various levels. The table shows the levels suitable for various types of cooking.

Power level Suitable for:
0 OFF setting
1 - 2Cooking small amounts of food (minimum power)
3 - 4 Cooking
5 - 6Cooking large quantities of food, roasting larger portions
7 - 8 Roasting, slow frying with flour
9 Roasting
P /Roasting / Browning, cooking (maximum power)*

* see Booster and Double Booster function

Switching the hob on and off

Keep the On/Off button pressed in for at least 1 second to activate the hob. Press it again for at least one second to deactivate it.

SMEG SIM3963D - Switching the hob on and off - 1

If no power value is selected within a few seconds, the hob is automatically deactivated.

Switching on the cooking zone automatically

SMEG SIM3963D - Switching on the cooking zone automatically - 1

The hob is provided with an automatic pan sensing system.

After switching on the hob:

  • Position a pan (suitable for induction cooking and not empty) on the cooking zone you wish to use.
  • The button corresponding to the zone on which the container has been placed

turns on automatically and displays

SMEG SIM3963D - Switching on the cooking zone automatically - 2

The first segment of the scroll bar will light up.

  • Select the cooking zone by pressing the corresponding button (see "Cooking zones setting area").
  • Once a zone has been selected, a dot appears in the lower right corner of the

digit field: the power level shown is

SMEG SIM3963D - Switching on the cooking zone automatically - 3

Adjusting the cooking zone

After selecting a cooking zone:

  1. Place a finger on the left-hand side of the scroll bar of the cooking zone to be used.

Hand cursor pointing at a bar chart labeled 'P' with gray bars, likely indicating a threshold or progress indicator.

The power level is now

SMEG SIM3963D - Adjusting the cooking zone - 2

  1. Move your finger to the left or right on the scroll bar to select the power level,

from to or activate the Booster function (see "Booster Function").

P

The display of the zone being used will indicate the selected power level.

Switching off the cooking zone

  1. Move your finger all the way to the left on the scroll bar of the cooking zone you wish to turn off.

Diagram showing a hand cursor clicking a button labeled 'P' with an arrow pointing to it, next to a dashed box highlighting a button.

The display of the zone being used

indicates 0.

SMEG SIM3963D - Switching off the cooking zone - 2

Hold the On/Off button down for at least 2 seconds to switch off all cooking zones at the same time.

Quick selection

SMEG SIM3963D - Quick selection - 1

This function allows you to quickly set the cooking zones to the required power.

After switching on the hob and having selected a cooking zone:

  1. Place a finger on the scroll bar at approximately the required power level.

SMEG SIM3963D - Quick selection - 2

Icon showing a hand cursor clicking a bar chart with 'P' label, indicating a parking or payment interface.

  1. Move your finger to the left or right to select the required cooking power.

Booster Function

SMEG SIM3963D - Booster Function - 1

Improper use Danger of burns

- Do not use the Booster and Double Booster functions to heat fats or oils as they could catch fire.

SMEG SIM3963D - Booster Function - 2

This function allows you to use the maximum available power of the cooking zone in order to bring a large amount of water to the boil rapidly.

After switching on the hob and having selected a cooking zone:

  1. Place a finger on the left-hand side of the scroll bar.

Hand cursor pointing at a bar chart labeled 'P' with gray bars, likely indicating a status or progress indicator.

The display of the cooking zone used will turn on: the power value indicated is 2. Move your finger all the way to the right of the scroll bar to select the Booster function.

SMEG SIM3963D - Booster Function - 4

graph LR A["Start"] --> B["Step 1"] B --> C["Step 2"] C --> D["Step 3"] D --> E["Step 4"] E --> F["Step 5"] F --> G["End"]

The display of the cooking zone used will

SMEG SIM3963D - Booster Function - 6

The Booster function can be activated quickly.

- After switching on the hob, place your finger at the far right of the scroll bar of the cooking zone you wish to use.

SMEG SIM3963D - Booster Function - 7

Illustration of a hand pointing at a bar chart with a 'P' mark.

SMEG SIM3963D - Booster Function - 9

The Booster function remains active for a maximum of 5 minutes, after which the power is reduced automatically to level 9.

Double Booster Function (except for zone 1)

The Double Booster function allows more power to be supplied compared to the Booster function.

After having activated the Booster function for a cooking zone, press "P" at the far right of the scroll bar. The

symbols, and will be displayed in sequence.

Multizone function

SMEG SIM3963D - Multizone function - 1

This function can be used to operate two cooking zones (front and rear) simultaneously when using pans like fish kettles or rectangular pans.

After switching on the hob:

  1. Place a finger simultaneously on the buttons of two cooking zones one above the other.

Two hand icons pointing at a digital timer interface, each with a clock icon above it.

After a short beep, the symbol will appear next to the button of the rear zone. The Multizone function is now active.

Use

SMEG SIM3963D - Use - 1

  1. Use the left-hand scroll bar to set the required cooking power.

Diagram showing a hand pointing at a bar labeled 'P' with bidirectional arrows below, likely indicating a process or navigation interface.

The same parameters are set on both cooking zones.

SMEG SIM3963D - Use - 3

It is only possible to activate the Multizone function between cooking zones that are vertically connected (F and R).

R F

SMEG SIM3963D - Use - 5

This function automatically divides the power equally between both of the hot plates in use.

SMEG SIM3963D - Use - 6

It is not possible to activate the Double Booster function for the cooking zones on which the Multizone function is active.

If a large, oval or oblong pan is being used, make sure that it is placed in the centre of the cooking zone.

Top-down diagram of a double-decker bus stopper with two circular windows and a large oval top, no text or symbols present.

Example of correct pan position

SMEG SIM3963D - Use - 8

Top-down diagram of three circular objects with horizontal lines and a cross symbol (no text or labels).

Example of incorrect pan position

Diagram showing document review with checkmark and cross symbols, indicating approval or rejection status.

Examples of griddle position

To deactivate the Multizone function:

Simultaneously press the buttons of the cooking zones on which the Multizone

function is active. The symbol

disappears and the two zones can be regulated separately.

Cooking guidelines

The table below shows the power values which can be set, together with the corresponding type of food. Settings may vary depending on the amount of food and consumer taste.

Power level Suitable for:
1 - 2Reheating food, keeping small amounts of water on the boil, and whipping up sauces with egg yolk or butter.
3 - 4Cooking solid or liquid food, keeping water on the boil, defrosting deep-frozen food, cooking 2- or 3-egg omelettes, fruit and vegetables, various cooking processes.
5 - 7Stewing meat, fish and vegetables, simmering food, making jams etc.
8-9Cooking or frying meat, fish, steaks and liver; browning meat, fish, eggs, etc.
PDeep-frying potatoes, etc., or bringing water to the boil rapidly.

Residual heat

SMEG SIM3963D - Residual heat - 1

Improper use Danger of burns

- Supervise children carefully as they cannot easily see the residual heat indicator. The cooking zones remain hot for a certain period of time even after they have been turned off. Make sure that children never touch the hob.

If the cooking zone is still hot after being

switched off, the

SMEG SIM3963D - Improper use Danger of burns - 1

displayed on the display. The symbol clears once the temperature drops below 60 °C.

3.4 Special functions

Warming Function

SMEG SIM3963D - Warming Function - 1

This function allows you to keep cooked food warm or to keep water on the boil.

To activate the Warming function, first turn on the hob, then:

  1. Select a cooking zone.
  2. Press the button to activate the function. The symbol appears on the display of the selected cooking zone.

To deactivate the Warming function:

  1. Select the cooking zone on which the function is active.
  2. Press the button.

Pause function

SMEG SIM3963D - Pause function - 1

This function pauses the operation of all the cooking zones.

To activate the Pause function:

  1. Switch on at least one cooking zone.
  2. Hold down the pause button. The pause symbol appears on the displays of the cooking zones.

SMEG SIM3963D - Pause function - 2

SMEG SIM3963D - Pause function - 3

The pause function can be maintained for a maximum of 10 minutes, after which the appliance switches off.

To deactivate the Pause function:

  1. Hold down the button. The pause symbol, which has just been pressed, starts to flash.
  2. Press any button apart from the Pause button.
  3. The pause function has now been deactivated and the previously set functions are restored.

SMEG SIM3963D - Pause function - 4

The cooking time limitation, the residual heat indicators and the control lock function remain enabled during the Pause function.

SMEG SIM3963D - Pause function - 5

When the power comes back on after a power failure, the pause function will be deactivated.

Grill Function

SMEG SIM3963D - Grill Function - 1

This function is used to automatically activate the Multizone function for the left zones only. It is used when using a griddle or cooking with long pans.

SMEG SIM3963D - Grill Function - 2

To activate the Grill function:

  1. Place a griddle or a long pan on the left zones.
  2. Press the button.

The symbol appears on the front zone

display and the symbol appears on the rear zone display. The scroll bar will be set automatically to level 8 (preheating stage).

Abstract pattern of gray rectangular bars on a black background, no text or symbols present.

After two minutes of operation, the power will be reduced to level 6.

Press the button and use the scroll bar to modify the power level at any time.

Controls lock

SMEG SIM3963D - Controls lock - 1

This function allows you to disable all the buttons of the appliance.

This is useful when cleaning the appliance and to prevent functions being activated by mistake.

To activate the control lock:

- Press the button for at least one second.

All the buttons, apart from the buttons, are locked.

SMEG SIM3963D - Controls lock - 2

SMEG SIM3963D - Controls lock - 3

To deactivate the control lock:

  1. Press the button again for at least one second.

3.5 Additional functions

Rapid heating

SMEG SIM3963D - Rapid heating - 1

This function is not available for power level 9 or the Booster and Double booster functions.

The rapid heating function heats one cooking zone at maximum power for a limited time, after which it continues cooking at the set power level.

After selecting a cooking zone:

  • Press and hold a power level (from 1 to 8) for at least 3 seconds. • Appears on the display of the cooking zone.

• After the heating time has elapsed, the cooking zone reverts to the previously selected power level.

This function can be deactivated by pressing and holding the set power level for at least 3 seconds, or by selecting a lower power level.

Timer

SMEG SIM3963D - Timer - 1

This function is used to set a timer that will emit a sound at the end of the pre-set time.

After having switched on the hob, without having selected a cooking zone:

  1. Touch the inside of the timer setting area.

Three identical black rectangular blocks with a white horizontal line inside, no text or symbols present.

  1. Use the + and - buttons to select the required time.

+ + + 0 0 0 - - -

- The first digit on the left is used to select the hours, the middle one to set the tens of minutes and the one on the right the minutes.

SMEG SIM3963D - Timer - 4

After switching on the appliance, touch the timer setting area within 3 seconds, otherwise it will deactivate and the appliance will have to be restarted.

  1. After 10 seconds, the timer will start the countdown.
  2. When the time elapses, a series of beeps will sound. Press any button to deactivate them.

SMEG SIM3963D - Timer - 5

A maximum of 9 hours and 59 minutes can be set.

SMEG SIM3963D - Timer - 6

Using the minute minder does not stop the operation of the cooking zones but rather informs the user when the set minutes have run out.

Modifying or deactivating the timer

To modify or deactivate the timer during the countdown:

  1. Press the On/Off button to activate the hob (if it is in stand-by).
  2. The timer setting area will indicate the minutes that were set.
  3. Use the + and - buttons to modify or reset the timer.
  4. After 10 seconds, the timer will start the new countdown or will be deactivated.

Timed cooking

SMEG SIM3963D - Timed cooking - 1

This function is used to program the automatic switch-off of each cooking zone at the end of a period of time.

The timed cooking function can be activated when at least one cooking zone is switched on:

  1. Select a power level.
  2. Touch the inside of the timer setting area.

SMEG SIM3963D - Timed cooking - 2

SMEG SIM3963D - Timed cooking - 3

SMEG SIM3963D - Timed cooking - 4

  • The flashing symbol will appear above the cooking zone display.
  • Use the + and - buttons to select the required time.

+ + + 0 0 0 - - -

  1. Timed cooking will start a few seconds after the last selection.

At the end of the set time, a buzzer tells the user that the Minute minder has finished. 5. Press any button to deactivate the buzzer.

SMEG SIM3963D - Timed cooking - 6

A maximum of 9 hours and 59 minutes can be set.

SMEG SIM3963D - Timed cooking - 7

This function can be activated on multiple cooking zones at the same time. The flashing LED and time indicator refer to the next cooking zone to be switched off.

Modifying or deactivating timed cooking

To modify timed cooking during the countdown:

  1. Press the On/Off button to activate the hob (if it is in stand-by).
  2. Press the display button of the timed cooking zone.
  3. The timer setting area will indicate the minutes that were set. Activate [Non-Text] [Non-Text] [Non-Text] [Non-Text] [Non-Text] [Non-Text]

SMEG SIM3963D - Modifying or deactivating timed cooking - 1

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SMEG SIM3963D - Modifying or deactivating timed cooking - 2

SMEG SIM3963D - Modifying or deactivating timed cooking - 3

Use

  1. Use the + and - buttons to modify or reset the timer.
  2. After 10 seconds, the timer will start the new countdown or will be deactivated.

SMEG SIM3963D - Use - 1

An independent timer can be set during timed cooking.

Recall Function

SMEG SIM3963D - Recall Function - 1

This is used to restore some functions that have already been started after the appliance has been switched off unintentionally.

If the appliance is switched off unintentionally, carry out the following procedure within 6 seconds:

  1. Switch on the appliance.

• The button starts to flash.

  1. Press the pause button immediately to restore the functions that were previously active.

SMEG SIM3963D - Recall Function - 2

This function restores the cooking zones, timer and rapid heating functions; no other functions will be restored.

3.6 User menu

The user menu is used to modify the operating characteristics of the appliance. Seven options in the user menu can be modified. Each option is indicated on the display with the letter "U", which alternates with a progressive number.

Option Description
U0Maximum total power (kW)
U1Option not selectable
U2Button volume
U3Buzzer volume
U4Display brightness
U5Timer animation
U6Automatic pan detection
U7Timer alarm duration

Accessing the user menu

  1. If the hob is off, switch it on using the

On/Off button

  1. Press the gain button within 3 seconds to switch it off; the button starts to flash.

Press and hold the button.

  1. The following will be shown on the cooking zones display (60 cm and 80 cm models):

SMEG SIM3963D - Accessing the user menu - 1

SMEG SIM3963D - Accessing the user menu - 2

SMEG SIM3963D - Accessing the user menu - 3

SMEG SIM3963D - Accessing the user menu - 4

Press all the buttons of the cooking zones in sequence in a clockwise direction starting from the front left. Every effective touch will be confirmed by a beep.

38 cm models:

First press the front cooking zone button and then the one of the rear zone.

SMEG SIM3963D - cm models: - 1

SMEG SIM3963D - cm models: - 2

SMEG SIM3963D - cm models: - 3

If the sequence of the buttons is selected incorrectly, the hob will be deactivated and the procedure for accessing the menu will have to be repeated.

  1. Release the button.

The user menu is active and the symbol alternating with the number (option U0 - Eco-Logic Advance function) will appear at the top of the cooking zones display.

The Eco-Logic Advance function allows to increase or decrease appliance total power by 0.1 kW steps.

The timer display on the other hand will indicate the default power setting (according to the model - see "Power limitation"):

SMEG SIM3963D - cm models: - 4

SMEG SIM3963D - cm models: - 5

for 60 and 80 cm models

for 38 cm models.

Press the left of the scroll bar to decrease the power and the right to increase it.

Table of power draws

ModelMinimum power (kW)Maximum power (kW)
60 - 80 cm 2,47,4
38 cm 2,13,7
  • Press the symbol to go back to selecting the options.
  • Press the segments of the scroll bar to select an option.

SMEG SIM3963D - cm models: - 6

Each segment of the scroll bar corresponds to an item in the user menu, except for the second segment from the left (U1), which is deactivated.

Option U2 modifies the volume of the button sounds; 4 sound levels can be selected using the scroll bar.

SMEG SIM3963D - cm models: - 7

According to the adjustment range of each option, the scroll bar will show only those segments that correspond to the adjustments available for each option.

SMEG SIM3963D - cm models: - 8

Use

• 0: minimum volume. • 3: maximum volume.

SMEG SIM3963D - Use - 1

The sound associated with the button and the sounds associated with error messages cannot be deactivated.

Option U3 modifies the volume of the signals (for example the sound of the alarm when the timer has finished). 4 levels can be selected.

• 0: minimum volume. • 3: maximum volume.

Option U4 modifies the brightness of the display. 10 levels can be selected.

• 0: maximum brightness. • 9: minimum brightness.

Option U5 allows you to display the countdown of the minute minder timer and timed cooking in seconds, from 59 to 0 seconds.

SMEG SIM3963D - Use - 2

The seconds count is displayed when the timer is set for less than 10 minutes.

  • 0: animation off. • 1: animation on.

Option U6 allows you to activate or deactivate the automatic pan detection function. (see "Switching on the cooking zone automatically").

• 0: automatic detection off. • 1: automatic detection on.

SMEG SIM3963D - Use - 3

If automatic pan detection is disabled, the area must be switched on manually when a pan is placed on the hob.

Option U7 specifies the length of the alarm when the timer has finished. 3 levels can be selected:

• 0: alarm duration 120 seconds. • 1: alarm duration 10 seconds. • 2: alarm disabled.

Exiting the user menu

There are two ways to exit from the user menu:

  1. Press the button. Any modifications will be discarded and the hob will be switched off.

Or

  1. Press and hold the On/Off ☐ on for at least 2 seconds. The modifications will be saved and the hob will be switched off.

3.7 Error codes

If the appliance malfunctions or operates incorrectly, the associated error code appears on the cooking zones display.

The error codes always begin with "E.." or "Er...", followed by a number.

The following error codes can be corrected without having to contact the Technical Support Service.

  • Er03: Remove any materials or pans from the area of the front control panel.
  • E2: Make sure that the pans are suitable for induction cooking and that they are not empty; allow the appliance to cool down.

SMEG SIM3963D - Error codes - 1

If these error codes appear frequently, contact Technical Support.

For all other errors, make a note of the code, if possible, and contact Technical Support.

4 Cleaning and maintenance

4.1 Instructions

SMEG SIM3963D - Instructions - 1

Improper use Risk of damage to surfaces

  • Do not use steam jets to clean the appliance.
  • Do not spill sugar or sweet mixtures on the hob during cooking.
  • Do not place materials or substances that could melt (plastic or aluminium foil).
  • Keep sensor buttons clean at all times and do not rest any object on them.
  • Do not use cleaning products containing chlorine, ammonia or bleach on parts made of steel or that have metallic surface finishes (e.g. anodizing, nickel- or chromium-plating).
  • Do not use abrasive or corrosive detergents (e.g. scouring powders, stain removers and metallic sponges) on glass parts. Use wooden or plastic utensils.

4.2 Cleaning the surfaces

To keep the surfaces in good condition, they should be cleaned regularly after use. Let them cool first.

4.3 Ordinary weekly cleaning

Clean and maintain the hob once a week using an ordinary glass cleaning product. Always follow the manufacturer's instructions. The silicon in these products creates a protective, water-repellent membrane which also resists dirt. All marks stay on the membrane and can therefore be removed easily. After cleaning, dry the surface with a clean cloth. Make sure that there is no detergent left on the cooking surface as it will undergo a corrosive reaction when heated up and could modify the structure of the cooking surface.

4.4 Food stains or residues

Light coloured marks from pans with aluminium bases can be easily cleaned off with a cloth moistened in vinegar.

Remove any burnt-on residues after cooking; then rinse with water and dry thoroughly with a clean cloth.

Dirt which may have fallen on the hob while cleaning lettuce or potatoes can scratch the hob when moving pans.

Consequently, remove any dirt from the cooking surface immediately.

Changes in colour do not affect the operation and stability of the glass. These are not alterations to the material of the hob but just residues which have not been removed and have then carbonised.

Shiny surfaces can form due to the bases of pans, especially aluminium ones, rubbing on the surface, and due to the use of unsuitable detergents. They are difficult to remove using conventional cleaning products. It may be necessary to repeat the cleaning process several times. Use of corrosive detergents or rubbing of pan bases can wear away the decoration on the hob over time and contribute to the formation of stains.

4.5 What to do if...

The hob does not work:

• Make sure that the hob is connected and that the main switch is turned on. • Make sure that there is no power failure. - Make sure that the fuse has not blown. In this case, replace the fuse. - Make sure that the circuit breaker of the residential electrical system has not tripped. In this case, reset the circuit breaker.

The cooking results are unsatisfactory:

- Make sure that the cooking temperature is not too high or too low.

The hob smokes:

  • Let the hob cool down and clean it once cooking is complete.
  • Make sure that the food has not spilled out of the pan and use a larger cooking vessel, if needed.

The fuses blow or the circuit breaker of the residential electrical system trips repeatedly.

- Call Technical Support or an electrician.

There are cracks or fissures in the hob:

- Turn off the appliance immediately, disconnect the power supply and contact Technical Support.

5 Installation

5.1 Electrical connection

SMEG SIM3963D - Electrical connection - 1

Power voltage Danger of electrocution

  • Have the electrical connection performed by authorized technical personnel.
  • Use personal protective equipment.
  • The appliance must be connected to earth in compliance with electrical system safety standards.
  • Disconnect the mains supply.
  • Do not pull the cable to unplug the appliance.
  • Use cables withstanding a temperature of at least 90°C.
  • The tightening torque of the screws of the terminal supply wires must be 1.5 - 2 Nm.

General information

Check the grid characteristics against the data indicated on the plate.

The identification plate bearing the technical data, serial number and brand name is visibly positioned on the appliance.

Do not remove this plate for any reason.

Perform the ground connection using a wire that is 20 mm longer than the other wires.

The appliance, depending on the model, can be connected as follows:

60 and 80 cm models:

• 220-240 V / 380-415 V 2N~

L1 L2 L3 N1 N2

6 x 1.5 mm² six-core cable.

L1 L2 L3 N1 N2

3 x 6 mm² three-core cable.

38 cm models:

- 220-240 V 1N~

L1 L2 L3 N1 N2

3 x 1.5 mm² three-core cable.

SMEG SIM3963D - General information - 4

For all types of connection, use the jumper provided.

Fixed connection

Fit the power line with an all-pole circuit breaker in compliance with installation regulations. The circuit breaker should be located near the appliance and in an easily reachable position.

SMEG SIM3963D - Fixed connection - 1

Run the power cable in the rear part of the unit. Make sure that it does not come into contact with the lower part of the hob or a built-in oven below it.

SMEG SIM3963D - Fixed connection - 2

Be careful when connecting additional electrical appliances. Connection cables must not come into contact with hot cooking zones.

Testing

At the end of installation, carry out a brief inspection test. If the hob fails to operate, after checking that you have carried out the instructions correctly, unplug the appliance and contact Technical Support.

5.2 Instructions for the installer

  • Do not bend or trap the power cable.
  • The appliance must be installed according to the installation diagrams.
  • If the appliance does not work correctly after having carried out all the checks, contact your local Authorised Service Centre.
  • Once the appliance has been installed, please explain to the user how to use it correctly.

5.3 Safety instructions

SMEG SIM3963D - Safety instructions - 1

Heat production during appliance operation Risk of fire

  • Check that the carcase material is heat resistant.
  • Check that the carcase has the required openings.
  • Do not obstruct the ventilation grille in front of the product during mounting.

Veneers, adhesives or plastic coatings on adjacent furniture should be temperature-resistant ( >90°C ), otherwise they might warp over time.

The minimum clearance between exhaust hoods and the cooking surface must be at least the distance indicated in the exhaust hood installation instructions.

The minimum clearances must also be respected for the edges of the hob on the back as indicated in the mounting illustrations.

5.4 Power limitation

The appliance is factory set to use the maximum available power, according to the model.

38 cm models: 3.7 kW.

60 and 80 cm models: 7.4 kW.

SMEG SIM3963D - Power limitation - 1

The maximum power of the appliance can be regulated via the user menu.

5.5 Section cut from the countertop

SMEG SIM3963D - Section cut from the countertop - 1

The following operation requires building and/or carpentry work and must therefore be carried out by a competent tradesman.

Installation can be carried out on various materials such as masonry, metal, solid wood or plastic laminated wood as long as they are heat resistant ( >90°C ).

Make a hole in the countertop of the unit according to the dimensions shown in the figure (mm).

Dimensions for flush mounting

L 510 50

L X Y
380 310490
600 560 478 ÷ 490
800 730480

L CED B A Y A B X

A B C D E
min.50min.460min.75020-60min.50

Hob seal

To prevent leakage of liquid between the frame of the hob and the countertop, place the adhesive seal provided along the entire outer edge of the hob before assembly.

2mm

SMEG SIM3963D - Hob seal - 2

Do not use silicone to secure the hob. This would make it impossible to remove the hob, if necessary, without damaging it.

Flush built-in model

For this kind of hobs additional milling is needed in the recessed hole if you wish to install the hob flush with the work surface.

L 510 50

Installation

SMEG SIM3963D - Installation - 1

R5 H X Y G

L C E D B A Y X A B

LXYGH
380 310 490 384 514
600 560 478 ÷/490 604 514
800 730 480 804 514
ABCDE
min.50min.460min.75020-60min.50

After laying the adhesive seal (A) on the glass surface and after positioning and securing the hob, fill the edges with insulating silicone (B) and wipe away any excess.

In the event the hob needs to be removed, cut the silicone using a cutter before attempting to remove it (C).

5 B A C

SMEG SIM3963D - Installation - 5

5.6 Mounting

Over built-in oven unit

SMEG SIM3963D - Over built-in oven unit - 1

If installed on top of an oven, the latter must be equipped with a cooling fan.

The clearance between the hob and the kitchen units or other built-in appliances must be enough to ensure sufficient ventilation and air discharge. If installed above an oven, a space must be left between the bottom of the hob and the top of the appliance installed below.

Opens on bottom.

Technical diagram of a mechanical or electrical component with directional arrows indicating movement or force (no text or symbols).

opens on bottom and on rear

On top of an empty kitchen unit or drawers

If there are other pieces of furniture (lateral walls, drawers, etc.), dishwashers or fridges under the hob, a double-layer wooden base must be installed at least 20 mm from the bottom of the hob to avoid any accidental contact. It must only be possible to remove the double-layer base using suitable equipment.

Diagram of a cabinet with an open lid and a dashed arrow indicating direction (no text or symbols).

Min. 20 mm. Max. 50 mm. Max. 50 mm.

opens on bottom

Min. 20 mm. Max. 50 mm. Max. 50 mm.

opens on rear

Failure to install the double-layer wooden base exposes the user to possible accidental contact with sharp or hot parts.SMEG SIM3963D - On top of an empty kitchen unit or drawers - 4

Ventilation

The illustrations below show two examples of installation suitable for proper ventilation and one example of incorrect installation to be avoided.

Pure technical diagram showing a mechanical component with a curved arrow indicating rotation or force (no text or symbols).

Pure technical line drawing of a mechanical component with a curved arrow indicating rotation (no text or symbols).

Pure architectural line drawing of a building with two crossed black lines (no text or symbols).

Spring clips

To ensure the hob is fixed and centred as accurately as possible, the clips provided must be positioned as described below:

  1. Fit the clips by gently pressing them horizontally into the appropriate space.

Simple line drawing of a mechanical device with a bracket and directional arrow (no text or symbols).

  1. Then turn them upwards to fix them in place.

Simple diagram of a directional arrow with a label 'P' and curved arrow, no text or symbols present.

Position of slot for clips38 cm

SMEG SIM3963D - Spring clips - 4

60 cm

80 cm

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Product information

Brand : SMEG

Model : SIM3963D

Category : Cooker